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"The fridge in our room didn’t work at all. Room service takes over a hour so by the time you get the food you’re not even hungry no more or either fell asleep. Also when we booked the trip I let them know we were coming to celebrate my birthday and our anniversary. I noticed the one door had a happy anniversary ribbon but we got nothing. The adults/unique pool is confusing cuz it says for adults and unique guest but really it’s only for unique so if u don’t have a color ribbon they kick u out that area without explaining that u must be a unique guest to use the adults only pool. The buffet at both places is horrible and if you can’t read Spanish you just kind guess what you’re eating. The shower in the room just leaves water all over the floor every time so be careful you don’t fall and break something. The room and grounds are beautiful. Some of the staff are nice and some act like they don’t want to help you so it’s 50/50. Would I pay this price to return again absolutely not! It’s not worth the money."

"Breakfast good."

"This was my 2nd time there. I will be returning. The entire atmosphere was wonderful!"

"Absolutely loved our time here. All the staff was amazing and very friendly and helpful. The food was wonderful and our favorite. This is by far my top vacation destination so far. Will be back."

"El hotel es bueno , en relacion a calidad y precio está bien ."

"Everything and everyone were EXCELLENCE!!!!"

"This resort is absolutely beautiful. Most of the staff were very helpful and kind. The pools tiles are falling off. The soda was so disgusting. Not sure if anything can be done. But otherwise everything else was great."

"Me encantaron las instalaciones, amenidades y trato del personal con gran amabilidad"

"Excellent property. Great facilities. 3 pools, one with pool bar. Very, very nice staff. "