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"Everything was fantastic"

"My partner and I stayed for 6 nights over spring break as a college-aged couple, and overall we had a good experience with a few things to note. The resort is beautiful, clean, and well-maintained. The staff were very friendly and hardworking. However, as Americans, we were surprised by how few English-speaking guests were around us. The standard food and drinks were just okay and felt lower quality. Even with the Platinum upgrade, the food was hit or miss, some meals were good, but others were unclear in preparation, and at times we didn’t know what kind of meat we were eating. However, Platinum still made a big difference with better options, private pools and loungers, smaller crowds, and a more relaxing, couple-friendly atmosphere. A major downside was medical care. My boyfriend got severe sun poisoning and needed treatment. The on site clinic costed $350 out of pocket, and the hospital was about $8,000 upfront since they didn’t accept U.S. insurance. We were also required to stay overnight for a relatively minor issue. In general, Punta Cana can feel tourist-scam heavy, especially with extra costs like medical care. Overall, we had a great stay, but we wish we had known these things beforehand. Consider upgrading or choosing a higher-end resort or a different island destination. "

"The staff was nice, nothing over the top but nice. They do not provide face towels, you have to ask for them. Certain areas of the resort smell like sewer water. The face towels we asked for smelled like mildew. This is a resort to party only. The beds and blankets are horrible. Our guest room smelled like paint so they changed our room. The food is horrible. "

"I love it"

"Awesome stay. Everyone were very friendly and helpful!"

"Everything was good "

"Clean and staffs were very help-full. Especially Sanyel, he went about be and beyond providing us all the stuff we need. "

"The air condition in the room needs to cool dowm more,at least in the room we stayed"

"Everything was clean and fresh. Loved the added touch with the turn down service. Everyone was super helpful and friendly! Would definitely recommend it. "