10/10 Excellent
Darren
Traveled with group
May 14, 2024
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the majestic Mirage and their staff provide a World class experience like No our valet was top notch
the room was spotless and the beach was devine.
HOWEVER - Their transportation department "GO MAJESTIC" lacks the same attention to customer based services.
Upon being picked up, I was forced to pay someone $30 for beers no one asked for and noone drank. The driver didnt even open the trunk so we could get our own bags until he saw which one of us had his tip handy. Unfortunately for him, that guy was me, and once I realized that we had to get our own bags from the van, my ten dollar bill went right back into my pocket.
Transpotation (again, GOMAJESTIC) made an absolute clusterfuck out of getting back to the resprt following an afternoon excursion.
My party of 5 was rushed to hurry up and get on a 3:00 shuttle that never came. The 430 that we were then told we would be on was overbooked and I was separated from my party and made to ride in a different van that wasnt even originally going to the Mirage. I was told I could be the last drop off for this other van, or I could wait for the 6:00 shuttle.
DO NOT EVER USE GOMAJESTIC FOR YOUR TRAVEL
Darren
Stayed 6 nights in May 2024