라 알타그라시아의 호텔 검색

“Nice place something for everyone. Very relaxing and great atmosphere.. no check-in was smooth checkout was smooth. The only thing I can say I did not like the resort is it’s all inclusive but they charge you $10 for room service. And I don’t like the way the reservation set up is for the restaurants we stayed six nights and it’s very difficult to get reservations to restaurants. You find yourself spending absorbent amount of time trying to ask somebody to help you because on their online app,...

“사람들은 친절했고 시설도 깨끗하고 너무 좋았습니다 다만 몇몇 서비스가 서툰 직원들이 있었고 해변 모래 관리가 잘 되어 있지 않았습니다 그리고 이탈리안레스토랑과 아시안레스토랑은 좀 더 메뉴 개발이 필요합니다”

“Clean, friendly staff. The beach was disgusting. It was dark brown filled with seaweed”

“Swim up bar was very nice, water was warm and clean, staff was helpful.”

“El hotel es muy grande y bonito, pero está en construcción y para mí fue muy desagradable porque hay muchos roídos y no se podía descansar, además al vender el hotel ofrece muchas cosas que todavía no está disponible,”

“good”

“I will put two * for this because of following reason. 1. What we paid we had to change few times the room, room was not clean, when I arrive to our room, there was blood or red stuff in table next to phone. Phone was not working, light on and off multiple time. Toilet was not working and asking properly took 3 hrs. Food was not great, people can't speak or understand small English which make our stay more deficult. Even management side discussion they don't apologize for this all error and they...

“Won’t be back but ok for a first time.”

“Staff was awesome and respectful. Steakhouse not so good.”

“Servicio excelente!”

“The breach, pools, restaurants, and rooms are all within an easy walk of each other. However, it seems like the staff don't know much about the 5-star hospitality. Services were basic. Room cleaning did not include removal of empty dishes/cups. Towels were not easily accessible (one central towel stain for the pools and beach), and that sometimes ran out. When a service was not part of a package (eg airport tanner), the staff did not go the extra step of saying 'we can book it for $***". It was...

“Need better cleaning in rooms the little bugs were everywhere”

“Norris was an amazing host.”