야외 수영장, 07:00 ~ 21:00 오픈, 수영장 파라솔, 일광욕 의자
예약 가능 여부 확인

호이안 리버사이드 빌라 & 아파트먼트 여행 후기

3.5 out of 5
호이안 리버사이드 빌라 & 아파트먼트
251 Tran Nhan Tong Street, Cam Chau Ward, Hoi An, Quang Nam

이용 후기

8.8

훌륭해요

평점 10 - 훌륭해요. 42개 이용 후기 중 25개" "
평점 8 - 좋아요. 42개 이용 후기 중 9개" "
평점 6 - 괜찮아요. 42개 이용 후기 중 5개" "
평점 4 - 별로예요. 42개 이용 후기 중 2개" "
평점 2 - 너무 별로예요. 42개 이용 후기 중 1개" "

9.2/10

청결 상태

9.0/10

직원 및 서비스

6.8/10

편의 시설/서비스

8.8/10

숙박 시설 상태 및 시설

이용 후기

2/10 - 너무 별로예요

Chung soon

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
이용후기보고 가지마세요! 후회 합니다.
1. 칫솔모가 새것 같지 않음.(다시 사용하는듯) 2.부가세 포함 약11만원 지불한 호텔 아침식사 매일 똑같고 형편 없음 3. 세면대 밑으로 물이셈 .tv는 안나옴.사워기 호수느 덜렁 덜렁 4. 수건에는 냄새나고 욕조와 세면대는 누런 물때 5. 오버부킹으로 프론트는 자주 싸는 장면 연출. 저도 오버 부킹으로 다른 호텔에서 하루 자고 다시 이리옴 6. 저도 이용후기 보고 왔는데 영 아닙니다. 7. 좋은 리뷰 작성 해달라고 구걸함 8. 이호텔하고는 상관 없지만 안방비치에서 페러셀일링 둘이서 10분에 4만원 타는데 2분 한바퀴 타고 내림 한국사람 다 당하고 있음 돈 달라고 하니 못 들은척! 끝까지 따지니 돈 백사장에 집어 던짐 한국사람 합심해서 다 받아냄! 조심하세요! 한바퀴는 작게.크게 기준이 어려우니 시간으로 약속하세요! 결론! 위 호텔은 가지 마세요!
2019년 4월에 3박 숙박함

10/10 - 훌륭해요

HEYUNGHO

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2018년 11월에 2박 숙박함
답변 제공: Mr River 님, 2018년 12월 14일
Dear Heyungho Thank you very much for your review . We are all very happy to hear that you were satisfied with your stay at River Palm hotel & Villas . We wish you warmest Christmas and New Year holiday . We hope to serve you next time when you come back Hoi An . Best regards Mr River - hotel manager

4/10 - 별로예요

실제 이용하신 고객

별로예요: 직원 및 서비스
과대평가된 호텔
인터넷평가가 너무 좋아 선택했는데 평가와는 거리가 멀었음. 가장 저렴한 방은 지하에 위치하고 있는데 한국어로된 스마트폰에는 설명이 없었고 도착해서 이를 설명하는데 담당 관리자는 설명을 들어 주지도 않고 자신의 주장만 하여 매우 당황함. 관리보조 Hana 의 도움으로 감정을 누그러 뜨일 수 있었음. 침구는 소독약을 너무 강하게 써서 잠자는데 방해가 될 정도. 아침식사는 지하에 있는 식당에서 보통 수준(가격 대비 알맞은 정도). 수영장은 괜찮음. 이 빌라를 예약할 때 가장 싼 방은 절대 추천할 수 없음( 그냥 잠만 잔다면 몰라도). 이 싸이트의 평가는 대부분 과대 평가된 듯함....

8/10 - 좋아요

실제 이용하신 고객

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Friendly and helpful welcoming staff. We also really like that be could rent bicycles for free. Breakfast was not the best. It seemed like both mornings our food was cold. The room was very nice and a great value for the money.
2020년 2월에 4박 숙박함

4/10 - 별로예요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
L hôtel est très vieilli pas mal de fuite dans la chambre peut être que nous n avons pas la chance pour notre chambre au tour le la piscine des bouts de bois et clou dépassé dangereux pour les enfants nous sommes partis avant la fin de notre séjours
2019년 8월에 8박 숙박함

6/10 - 괜찮아요

실제 이용하신 고객

아이를 동반한 가족 여행
좋아요: 청결 상태
별로예요: 직원 및 서비스
I stayed here before in March and despite my room being double booked the manager made suitable arrangements for me. I arrived again on 19 Dec 2019 and what was apparent was there was a lack of leadership. There was no obvious capable person in charge and English speaking was quite poor. For the first two days, I advised reception 4 times about their being no hot water and no water pressure for my family to shower in comfort. Of course the staff were apologetic and kept telling me '5 minutes', '5 minutes'. It was hours until the problem was resolved on the first day and then we had the same problem the next day. When I came to check out there was confusion over my Expedia booking and staff were having a problem recognising my booking number. They got there in the end. On the dry days the cushions weren't put out in the sun loungers by the pool attendant. The exteria of the building needs some wood treatment and is looking a bit tired. The breakfast staff were the same as before and the breakfast was adequate. I write this review because I fear that if the owner does not appoint an efficient and capable manager quickly who knows about the complete running of a hotel business, then I cannot see the villa/Hotel giving a good return on investment. There won't be the repeat customers and a few bad reviews will be damaging. The young Vietnamese woman on the desk some days was very sweet and pleasant. All the male members of staff didn't appear to know what they were doing.
2019년 12월에 3박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
As always in Vietnam, staff helpful and courteous. A reasonable walki nto the Old City, but free pushbikes available. Great pool😏 Comfortable room with view of pool and river. Palm trees outside our window made a perfect setting
2019년 8월에 5박 숙박함

10/10 - 훌륭해요

anna

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great quiet place to stay
Amazing place, especially room 304 on rhe top corner. Quiet, clean, grest shower and bath in room, nice breakfast but pretty basic. Massage available downstairs for very resonable price. 30 min slow walk to town, 1 hour to the coconut boats, free use of bikes if you fancy riding. Hotel can organise local trips and airport transfers for good price as well. Very happy with our stay and would do this again.
2019년 3월에 6박 숙박함
답변 제공: Mr River 님, 2019년 4월 3일
Dear Anna Thank you very much for taking the time to write such a nice review for River Palm Hotel & Villas . We are delighted to hear that you did enjoy your stay at our hotel . We wish you a wonderful year with big success and hope to see you next time in beautiful Hoi An . Best Wishes Mr River - Hotel Manager

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Excellent hotel, the manager and his family are caring, thoughtful and extremely accommodating. Hotel itself is lovely, we really admired the stunning wooden panelling and detail, and plantation-style setting among the rice paddies. It has a gorgeous pool, each room is beautiful with comfortable beds and huge bathtubs (excellent after a rainy day out!) We enjoyed the breakfast every day. The hotel is around 2km from the old town, we walked many times, and a cab ride was only AUD$1.50. Would definately stay here again, highly recommend this hotel. 5 stars ⭐️
2018년 12월에 9박 숙박함
답변 제공: Mr River 님, 2019년 1월 9일
Dear Valued Guest Thank you very much for taking the time to write nice review for River Palm Hotel & Villas . We are all very happy to hear that you were satisfied with your stay at our hotel . We do hope that we will have another time to welcome you back to stay at our hotel , we wish you and your family a wonderful holiday in Viet Nam . Best wishes Mr River - Hotel Manager

10/10 - 훌륭해요

Lj 님, Seattle

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The property and rooms are beautiful. We had a family room, which was actually two rooms separated by a door with two very large twin beds in one room and a queen bed in the other. IThe beds were very comfortable. Everything was immaculate. The staff, especially Mr. River, could not have been more helpful. He answered our multitude of questions and was extremely responsive and helpful. All of the staff were friendly, eager to help, and very available. The hotel was a welcome reprieve from the craziness of old town, and we looked forward to returning here at the end of the day. Thank you so much for a fabulous day. So far this is our favorite place we have stayed in Vietnam.
2018년 12월에 3박 숙박함
답변 제공: Mr River 님, 2019년 1월 2일
Dear Lij Thank you very much for your nice review . We are all very happy to hear that you were satisfied with your stay at River Palm Hotel & Villas . We do hope that we will have another chance to welcome you and family back to stay at our hotel one day soonest . We wish you and family a wonderful holiday of your reminder time in Viet Nam . With best wishes Mr River - Hotel Manager

6/10 - 괜찮아요

La 님, HK

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
별로예요: 객실의 편안함
酒店外觀美麗，古色古香。 房間在canteen旁邊，很嘈，即使拉上窗簾也感覺沒有私隱。。 廁所比想像中寬敞，可浸浴，但淋浴水力不足。。 有露台，但被安排在一樓，無法享受風景。。
2018년 10월에 1박 숙박함
답변 제공: Mr River 님, 2018년 12월 14일
Dear Valued guest Thank you very much for your review . We try day by day to improve our services , we hope to welcome you next tim at River Palm Hotel & Villa to serve you . Merry Christmas and Happy New Year . With best regards Mr River - Hotel Manager

10/10 - 훌륭해요

Danielle

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
We planned to stay a week..... and stayed two! Absolutely amazing place. Amazing staff. Beautiful surroundings. Great room service. Clean rooms. However- breakfast was meh! Too repetitive apart from that. It’s the best place in HioAn.
2018년 7월에 3박 숙박함

6/10 - 괜찮아요

Liane 님, Alberta Canada

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
nice hotel on main road
Had a good 3 day stay at the River Palms. staff are a bit shy because their english isnt so good so are probably abit gun shy but if you make the effort they are a great group that tries hard to please. Its a smaller hotel so choice for breakfast is limited but we never had a problem with freshness or ample variety. Easy walking distance to Ancient Town. Beware of traffic on this main road can be overwhelming starting early in the morning. also the roosters next door start early at about 4 am and they put their dog out in the middle of the night every night and he barks incessently for over an hour. I actually felt sorry for the poor thing. none of this is the hotels fault but it is worth noting if you are looking for peace and quiet. The hotel and grounds are kept very clean and rooms are ample size. The rooms could use a box of tissues, the tub is not anchored down so you have to be extremely careful you dont tip the whole thing over if you get in. i think someone must have grabbed for their life as the towel rack is hanging pulled out of the wall and so towels are always placed on the bed. Lighting could use a bit more intensity in the bathroom - fairly dark in there.
2018년 3월에 4박 숙박함

8/10 - 좋아요

Ellen Patricia

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Nice hotel, clean, comfy rooms, pool, friendly sta
The hotel was lovely, the staff were friendly and helpful and the food was amazing. Breakfasts were very good. Reception staff assisted with tours, taxi' s and my trip from the airport as well as my trip to DaLat. The hotel was a little out of town but just a couple of dollars by taxi, so the surrounds of the hotel were quiet and lush.

10/10 - 훌륭해요

Keira

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함

8/10 - 좋아요

Gloria

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Nice hotel
Great hotel, very accommodating staff. They upgraded my room so I could be on a higher floor. Breakfast was okay.
2018년 3월에 2박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Lovely hotel with clean, comfortable room
We had a great stay at this hotel. The staff were so friendly and helpful. We stayed in two rooms as our room wasn’t quite ready when we arrive so we were upgraded overnight and happy to move in the morning. Both rooms were both beautiful. Bed very very comfortable. We would certainly stay here again.
2018년 3월에 3박 숙박함

10/10 - 훌륭해요

Lydia

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Gerne wieder - auch für längere Zeit!
Tolles Hotel- super Pool. Tolles Frühstücksbuffet, sehr freundliches, immer hilfsbereites Personal! Kostenlose Fahrräder in gutem Zustand!

10/10 - 훌륭해요

Nora

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Ottimo hotel, super esperienza
Magnifico hotel, personale gentilissimo, colazione strepitosa e camere comode e spaziose.
2017년 12월에 5박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2017년 12월에 4박 숙박함

8/10 - 좋아요

jun 님, brunei

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Nice place, relaxing
Room - spacious, clean, comfortable Staff - friendly, easy-going, helpful Location - convenient
2017년 12월에 2박 숙박함

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
2017년 11월에 1박 숙박함

10/10 - 훌륭해요

Lynette

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Little oasis
Little oasis. Staff was welcoming, friendly and always ready to help. We were offered a u upgrade. We did upgrade as the extra was worth it for the view. I would book this hotel again and have no hesitation in recommending
2017년 10월에 2박 숙박함

10/10 - 훌륭해요

Thanh

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2017년 7월에 2박 숙박함

8/10 - 좋아요

Kyle

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
2017년 6월에 3박 숙박함

10/10 - 훌륭해요

katty 님, singapore

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Friendly staff and peaceful villa
The room with the balcony and the decorations is ancient antique .The villa is quiet and peaceful,location is good not far from the town,just 10min of cycling.The staff are friendly,especially the staff name hana with great smilling face and great service.recommended this place to stay.

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great value for your money
Great hotel and nice staff. Very clean rooms

10/10 - 훌륭해요

Andrew

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great hotel in Hoi An.
Of all the hotels we stayed at after traveling for 2 months in Asia this was the best. Booked for 2 nights, stayed for a week. Room is very very nice, with a comfortable bed, great bathroom and very clean. Suggest you don't go with the cheapest room, which we originally booked, as it is in the basement and a little depressing. For $5.00 more dollars US you can have a room above ground overlooking the pool with a gorgeous bathroom. Trust me, it's worth it. Staff are also wonderful and very helpful. 10 minutes by bike into the centre.

8/10 - 좋아요

Vanessa

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Buen hotel un poco lejos de los puntos de interés
La habitación muy bien, el hotel en buen estado y limpio, staff amable pero quieren venderte todo (traslados, tours etc) y más caros que afuera. Si recomiendo el hotel.

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함

10/10 - 훌륭해요

tim

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Clean and decent price
I really enjoy staying at this hotels!helpful staffs!

10/10 - 훌륭해요

mami 님, 日本

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
新しいお洒落なホテル
清潔でとってもお洒落です。場所は街から離れていますが、レンタル自転車があるので30分もかからずに街まで行けます。まだ、新しく部屋も増やしているらしく、お昼は工事中です。セキュリティもしっかりしているし心地よく過ごせます。朝食も凄く美味しくて部屋でのんびり過ごしました。

8/10 - 좋아요

Chenine 님, London

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Beautiful spacious room in great location.
Loved this hotel. Booked for 2 nights and stayed for 5 nights. Staff were so helpful and very sweet. Breakfast was simple but yummy - home made yoghurt to die for. We used free bikes every day/night. Easy cycle to beach (4km/25mins) or to town (2km/10mins). Near a river so managed to do a few 20/25min runs. The local neighbourhood around hotel was quite sleepy, so quiet at night. Really enjoyed our stay here, 5wks into travelling. We were able to unpack, wash clothes and chill out. Pool was nice, although one end is very shallow so made swimming lengths a bit harder. There is a spa which seemed reasonable, although we didn't use it. They also sent a car to collect us from da nang when we arrived, which was great. Would def stay here again, although would stay further back away from road and restaurant.

10/10 - 훌륭해요

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좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Excellent hotel
Suite au bruit de la rue, nous avons demandé de changer de chambre , nous avons été relogé sur l'arrière dans une suite sans supplément (ma chambre initiale était une chambre standard) , chambre magnifique, propreté impeccable et personnel excellent qui est à l'écoute des clients, bémol: aboiement du chien et chant des coq du voisin toutes les nuits

8/10 - 좋아요

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좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함

10/10 - 훌륭해요

Michael

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great experience.
The staff was so kind and looked after our every need. From free upgrade to gifts upon departure, they were flawless. The room, view, and location were great. Will stay there again.

10/10 - 훌륭해요

Paul 님, b

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great hotel excellent service
River Palms ticked all the boxes for us. We stayed for 5 nights and couldn't be happier. The rooms are very spacious, clean and well appointed. Only 1.2 km to the old town and markets. Breakfasts were brilliant with a variety of foods available. The service was nothing short of excellent.

6/10 - 괜찮아요

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좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
별로예요: 직원 및 서비스
Great Potential!
Overall, River Palm Villas wasn't what I expected. There are many options in Hoi An. With improvements, this is a great option for heavy sleepers and early risers. The good: The upgraded rooms are the most beautiful we've seen in Vietnam - gorgeous bathroom with great water pressure and a luxurious stone tub, huge room, balcony and outdoor space. The room is tastefully decorated and no expense seemed to be too spared. The throw pillows are even upholstered with thick fabric just to detail the money spent on the rooms. The sitting area with a futon a table and chairs is great. The pool is gorgeous, though could use the filter being turned on more often. The free bikes are brand new and a great perk. Could be improved: Quirks in breakfast service and food temperature; noise from neighbors and traffic; really early bright light and noise in room - not the best for light sleepers. "Gym" and spa, listed on amenities are works in progress. We had the hotel to ourselves for two of our three nights. We shared it with only one other guest the other night. I suspect that the price is a bit of a deterrent. it's high for this hotel. It's low season and the hotel raised the price. The $30 range is more realistic for the area and offerings, particularly compared to other hotels.

10/10 - 훌륭해요

Moses 님, Toronto, ON

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Nice hotel with fantastic staff!
Stayed at River Palm Villa from August 20-23 and had an exceptional experience. The hotel staff are some of the friendliest and most accommodating I've ever encountered. Kudos to the staff and management. When I am in Hoi An next, I will definitely return to the River Palm Villa! P.S. the concierge ladies are the sweetest!

8/10 - 좋아요

テラピー 님, 大阪市

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
スタッフの印象は良です。
スイートルームに３泊しました。 ・小さなホテルなので、エレベータはありませんが、スタッフの印象は良好です。 ・隣（西側）が民家で、鶏を飼っているので、朝の4時ごろから啼き始めます。 ・ツアーのセットアップやダウンタウンまでのタクシーの手配は迅速に対応してもらえます。 　無料のレンタサイクルが用意されているので、若いグループは利用価値があると思います。

10/10 - 훌륭해요

Keri

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Fantastic! Loved this place, highly recommended!

10/10 - 훌륭해요

Keri 님, New Zealand

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Fantastic stay. Booked for one night and ended up staying 5. Rooms, view, staff and service all first class. Our family loved Palm River Villas