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이코노 로지 I-40 엑시트 286 홀브룩 여행 후기

2 out of 5
이코노 로지 I-40 엑시트 286 홀브룩
2211 Navajo Blvd., Holbrook, AZ

이용 후기

8.2

매우 좋아요

평점 10 - 훌륭해요. 1001개 이용 후기 중 383개" "
평점 8 - 좋아요. 1001개 이용 후기 중 387개" "
평점 6 - 괜찮아요. 1001개 이용 후기 중 157개" "
평점 4 - 별로예요. 1001개 이용 후기 중 51개" "
평점 2 - 너무 별로예요. 1001개 이용 후기 중 23개" "

8.4/10

청결 상태

8.6/10

직원 및 서비스

7.6/10

편의 시설/서비스

7.8/10

숙박 시설 상태 및 시설

7.4/10

친환경

이용 후기

6/10 - 괜찮아요

Celeste

연인과의 여행
좋아요: 청결 상태
Room was clean. Bathroom was dated. Office person very quiet. Not a bad spot just average. Ice maker and laundry out of service
2024년 4월에 1박 숙박함
답변 제공: Mari 님, 2024년 4월 26일
Thank you for your feedback. We apologize for the inconveniences you experienced. We appreciate your understanding and hope to provide a better experience in the future.

8/10 - 좋아요

Erwan

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
clean
2024년 4월에 1박 숙박함
답변 제공: Mari 님, 2024년 4월 26일
Thank you for your feedback. We hope to see you again.

6/10 - 괜찮아요

Tina 님, San Tan Valley

아이를 동반한 가족 여행
좋아요: 직원 및 서비스
별로예요: 편의 시설/서비스
People were nice who worked here
2024년 4월에 1박 숙박함
답변 제공: Mari 님, 2024년 4월 22일
Thank you for your feedback. We're glad you found our staff friendly. We appreciate your kind words and hope to see you again soon.

8/10 - 좋아요

Shannon

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 1박 숙박함
답변 제공: Mari 님, 2024년 4월 22일
Thanks for your feedback.

8/10 - 좋아요

Paula

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
I was pulling a trailer so I appreciated the spacious parking lot.
2024년 4월에 1박 숙박함
답변 제공: Mari 님, 2024년 4월 16일
Thank you for your feedback. We're pleased our spacious parking lot was convenient for your trailer. We appreciate your comments and hope to see you again soon.

10/10 - 훌륭해요

Jean

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Fun location on Historic 66. Friendly clerk.
2024년 4월에 1박 숙박함
답변 제공: Mari 님, 2024년 4월 12일
Thank you for your feedback. We're delighted to hear that you enjoyed our fun location on Historic Route 66 and that our clerk provided friendly service. We hope you had a memorable stay, and we look forward to welcoming you back for another visit.

8/10 - 좋아요

Ming 님, Anaheim

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 1박 숙박함
답변 제공: Mari 님, 2024년 4월 15일
Thank you for your rating 4/5.

6/10 - 괜찮아요

Wayne

연인과의 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
It's a dated facility with little to recommend it beyond being low-priced. It isn't particularly dirty or poorly-equipped. It's just old. There is certainly better right nearby, and probably a lot worse.
2024년 4월에 1박 숙박함
답변 제공: Mari 님, 2024년 4월 10일
Thank you for your feedback. We understand your observations about our facility. We continuously work to improve our amenities and overall guest experience. We hope to better meet your expectations in the future.

8/10 - 좋아요

Jeremiah

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The property was well maintained and the staff was super helpful. The beds weren't the best but it's a bed. Same with the pillows.
2024년 3월에 1박 숙박함
답변 제공: Mari 님, 2024년 3월 31일
Thank you for your feedback. We're glad you found our property well-maintained and our staff helpful. We apologize for any discomfort with the beds and pillows. Your input is valuable, and we'll work to improve. We hope to welcome you back for a better stay.

6/10 - 괜찮아요

Marc 님, Albuquerque

좋아요: 숙박 시설 상태 및 시설
별로예요: 청결 상태, 직원 및 서비스
Just ok. Cleanliness is just ok. Property has been updated and looks modern. Statf and greeting were just ok. This place will get the job done, but nothing more.
2024년 3월에 1박 숙박함
답변 제공: Mari 님, 2024년 3월 31일
Thank you for your feedback. We're glad you found our property modern. We apologize if cleanliness and service were not up to par. We appreciate your input and will work to improve. Please let us know how we can better serve you in the future.

10/10 - 훌륭해요

Whitney

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great breakfast for the kids.
2024년 3월에 1박 숙박함
답변 제공: Mari 님, 2024년 3월 31일
Thank you for your feedback. We're delighted to hear that your kids enjoyed the breakfast. We strive to provide a variety of options to cater to all our guests' needs. We appreciate your positive review and hope to welcome you back again soon.

10/10 - 훌륭해요

Anna

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The Front Desk staff were extremely kind and helpful!!!!!
2024년 3월에 1박 숙박함
답변 제공: Mari 님, 2024년 3월 28일
Thank you for your kind words about our front desk staff! We're glad they could assist you during your stay. We appreciate your feedback and hope to see you again soon.

10/10 - 훌륭해요

Julie

아이를 동반한 가족 여행, 반려동물 동반 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Our hosts were kind & friendly. Breakfast offered many options that satisfied our whole family. There were various restaurants nearby to choose from & the area was safe. So glad we found this last minute spot on our way to Petrified Forest.
2024년 3월에 1박 숙박함
답변 제공: Mari 님, 2024년 3월 22일
Thank you for your positive feedback! We're delighted to hear that you enjoyed your stay with us, from the kind and friendly hosts to the satisfying breakfast options. We're also glad to know that you found the nearby restaurants convenient and the area safe. We appreciate your kind words and hope to welcome you back if your travels bring you our way again.

6/10 - 괜찮아요

Esperanza

Ok place
2024년 2월에 1박 숙박함
답변 제공: Mari 님, 2024년 3월 12일
Thanks for your feedback.

6/10 - 괜찮아요

Theresa

반려동물 동반 여행, 가족 여행
별로예요: 숙박 시설 상태 및 시설
No towels for showers left in room. Otherwise okay for a nights sleep.
2024년 2월에 1박 숙박함
답변 제공: Lionel 님, 2024년 2월 23일
Dear Theresa,We, the staff would like to thank you for choosing Econo Lodge as your choice of stay. We also thank you for your feedback. My sincere apologies for the inconvenience you had encountered. Calling the front desk, the clerk would have taken care of the issue immediately. We hope you will visit Holbrook and stay with us again. We hope you reached your destination safely. Best Regards.

6/10 - 괜찮아요

Eva

가족 여행
좋아요: 편의 시설/서비스
Very small bathroom , clean, outdated,very nice breakfast, strong good coffee. Away from 1-40 , didn't hear people next door. Good value for 1 night.
2024년 2월에 1박 숙박함
답변 제공: Mari 님, 2024년 2월 5일
Thank you for your feedback. We're glad you found the room clean, enjoyed the breakfast and strong coffee. We look forward to hosting you for another good-value stay.

10/10 - 훌륭해요

Raymond 님, Nepean

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Clean and spacious room. Good parking in front of room. Reasonable breakfast.
2024년 2월에 2박 숙박함
답변 제공: Mari 님, 2024년 2월 5일
Thank you for your positive feedback! We're pleased to hear that you enjoyed a clean and spacious room, convenient parking, and a reasonable breakfast. We look forward to welcoming you back for another enjoyable stay.

10/10 - 훌륭해요

Marianne

2023년 12월에 1박 숙박함
답변 제공: Mari 님, 2024년 2월 5일
Thank you for the perfect 5/5 rating! We're thrilled that you had a fantastic experience. We look forward to hosting you again soon.

6/10 - 괜찮아요

James

별로예요: 청결 상태, 숙박 시설 상태 및 시설
It was quiet. I had some stuff in the back of the truck and nothing got stolen so that's always a plus at a hotel. Wasn't the cleanest. Short walk to the bar across the road.
2024년 1월에 1박 숙박함
답변 제공: Mari 님, 2024년 2월 2일
Thank you for your feedback. We're glad you enjoyed a quiet stay and that your belongings were secure. We apologize for any cleanliness concerns and appreciate your input. We hope to welcome you back for an improved experience.

10/10 - 훌륭해요

Charles

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Love the friendly staff. The manager, Mary, went out of her way to make you feel welcome taking care of any issues quickly.
2024년 1월에 4박 숙박함
답변 제공: Front Desk Staff 님, 2024년 1월 27일
We're thrilled to hear that you loved our friendly staff, and we appreciate your special mention of our manager, Mari. It's wonderful to know that she went out of her way to make you feel welcome and promptly addressed any issues. We look forward to welcoming you back for another positive experience.

8/10 - 좋아요

Samantha

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
One Night Stay, Passing Through
Great for the price. Fairly convenient to the interstate, restaurant options, and gas. Easy in and easy out. Breakfast included was a perk.
2024년 1월에 1박 숙박함
답변 제공: Mari 님, 2024년 1월 23일
Thank you for taking the time to share your positive experience with us! We are thrilled to hear that you found our hotel great for the price, conveniently located, and appreciated the ease of access. It's wonderful to know that our complimentary breakfast added to the overall satisfaction of your stay.We appreciate your feedback and look forward to welcoming you back for another pleasant stay in the future.Warm regards,

8/10 - 좋아요

Celia

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The property was a nice surprise. The room was clean and comfortable BUT there were a few things that need to be taken care of that are worth mentioning, like the leaking faucet in the bathroom, the light switch as you enter was not working either. You have to go inside a dark room and find the switch to one of the lights. The reception area is not so inviting and the staff can be a bit friendlier and more welcoming. Other than that, the one night that we stayed there was comfortable enough.
2024년 1월에 1박 숙박함
답변 제공: Mari 님, 2024년 1월 16일
Dear [Guest's Name],Thank you for taking the time to share your feedback about your recent stay with us. We appreciate your kind words about the cleanliness and comfort of the room; however, we apologize for the inconveniences you encountered.We are grateful for your valuable observations regarding the leaking faucet and the malfunctioning light switch. Please be assured that we are addressing these issues promptly to ensure a more seamless experience for our guests in the future.Your comments about the reception area and the staff's friendliness are noted, and we apologize if we fell short of your expectations in these aspects. We will use your feedback to enhance our service and create a more welcoming atmosphere for our guests.We appreciate your understanding and hope to have the opportunity to welcome you back for an improved stay.Warm regards,

10/10 - 훌륭해요

Myung-Hee

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 1월에 1박 숙박함
답변 제공: Mari 님, 2024년 1월 12일
Thank you for you review we appreciate your feedback.

6/10 - 괜찮아요

Christopher

2024년 1월에 1박 숙박함
답변 제공: Mari 님, 2024년 1월 12일
Thank you for taking to time to give us a review.

6/10 - 괜찮아요

Sherri

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스
Would have liked a coffee maker in room. Bathroom needs updating, too small. (Can barely turn around trying to close door) Weak internet at hotel end room. Poor lighting in room (small table lamps only) No clock in room Breakfast was good.
2023년 12월에 1박 숙박함
답변 제공: Mari 님, 2024년 1월 9일
Thank you for sharing your experience with us. We're thrilled to hear that you enjoyed our breakfast; your satisfaction means a lot to us.We also appreciate your constructive feedback regarding certain aspects that fell short of your expectations. Your feedback is invaluable in helping us identify areas for enhancement. We're grateful for your kind words about our breakfast and hope to have the opportunity to welcome you back for an even better experience.

10/10 - 훌륭해요

Calvin

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Front office staff was nice. Room is clean and bed is comfortable.
2024년 1월에 1박 숙박함
답변 제공: Mari 님, 2024년 1월 10일
We greatly appreciate your kind words and are thrilled that our team's hospitality and the room's cleanliness met your expectations. Your comfort and satisfaction are our top priorities, and we're grateful for your feedback.We look forward to welcoming you back for another enjoyable stay.

8/10 - 좋아요

James

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Our room was not ready when we checked in at 4:00. We had to wait for almost 45 minutes to get into the room.
2023년 12월에 1박 숙박함
답변 제공: Mari 님, 2024년 1월 10일
We apologize for the delay. We did the best we could to get all our guest in at a timely manner.

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 1박 숙박함
답변 제공: Mari 님, 2024년 1월 12일
Thank you for your review.

6/10 - 괜찮아요

Krystal 님, Oklahoma City

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함
답변 제공: Mari 님, 2024년 1월 12일
We appreciate your review.

6/10 - 괜찮아요

Leeanne

좋아요: 직원 및 서비스
별로예요: 청결 상태, 객실의 편안함
Booked based on high reviews but a few things really made my stay unpleasant. There’s such a heavy scent or cleaner uses in the room that by morning I could taste it in my mouth. So strong. Hairy corners in the bathroom have me the heebies. Loud neighbors around us and thin walls. Holbrook overall was a less than pleasant place to be.
2023년 12월에 1박 숙박함
답변 제공: Mari 님, 2024년 1월 16일
We apologize for any discomfort caused by the strong scent of the cleaner in your room. Your feedback is invaluable, and we will review our cleaning processes to ensure a more pleasant environment for our guests.We're also concerned about the cleanliness issues you mentioned, particularly the hairy corners in the bathroom. Please be assured that we are addressing this matter with our housekeeping team to ensure a thorough and meticulous cleaning process.

4/10 - 별로예요

Charles

2023년 12월에 1박 숙박함
답변 제공: Mari 님, 2024년 1월 23일
Thanks for your feedback.

8/10 - 좋아요

Larry

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Only complaint is no coffee in the room. Obviously an older motel but was reasonably priced.
2023년 12월에 1박 숙박함
답변 제공: Mari 님, 2024년 1월 27일
Thank you for choosing to stay with us, and we appreciate your feedback. We're glad to hear that you found our motel reasonably priced. We understand the importance of having coffee in the room, and your comment is duly noted. We'll take this into consideration as we continue to enhance our amenities.

6/10 - 괜찮아요

Linda

2023년 12월에 1박 숙박함
답변 제공: Mari 님, 2024년 1월 27일
Thank you for your feedback we hope to see you again soon,

10/10 - 훌륭해요

Huanxiang 님, IRVINE

좋아요: 편의 시설/서비스
2023년 12월에 1박 숙박함
답변 제공: Mari 님, 2024년 1월 27일
We appreciate your feedback. Thank you and please come visit us again in your future travel plans.

10/10 - 훌륭해요

ulises

2023년 12월에 1박 숙박함
답변 제공: Mari 님, 2024년 1월 27일
Thanks for your feedback we hope to see you soon.

10/10 - 훌륭해요

Zuhdi

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great & clean rooms
2023년 12월에 1박 숙박함
답변 제공: Mari 님, 2024년 2월 2일
Thank you for your positive feedback! We're delighted to hear that you found our rooms great and clean. We look forward to welcoming you back for another enjoyable stay.

8/10 - 좋아요

Julia

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Check on Pet Friendly Room Availability
Clean and comfortable one night stay. They offered a free breakfast but I am gluten free and there wasn't much that I could eat except eggs and sausage. No one was attending to the breakfast layout and they were out of sausage. I ended up going somewhere else for breakfast. I was traveling with my dog. When I reserved and paid for the room on Hotels.com there wasn't an option for registering and paying for the pet fee. When I arrived at the Econo Lodge, at first the front desk said that there weren't anymore pet rooms available. I noted that the listing did not mention a limited number of pet rooms or give me the option to register my pet at time of booking. They ended up giving me a room. However, either Hotels.com or Econo Lodge needs to make their number of pet friendly rooms available clear to the guest at the time of booking and allow the guest to register their pet and pay the pet fee at the time of booking.
2023년 12월에 1박 숙박함
답변 제공: Mari 님, 2024년 2월 2일
Thank you for staying with us. We apologize for the inconvenience during breakfast and the pet registration process. Your feedback is valuable, and we'll work on improving these aspects. We hope to welcome you and your pet back for a better experience.

8/10 - 좋아요

Darrell

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 1박 숙박함
답변 제공: Mari 님, 2024년 2월 2일
Thank you for your feedback. We hope to see you again.

6/10 - 괜찮아요

Daniel

2023년 12월에 1박 숙박함
답변 제공: Mari 님, 2024년 2월 2일
Thanks for your feedback.

8/10 - 좋아요

Robert

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 1박 숙박함
답변 제공: Mari 님, 2024년 2월 2일
We appreciate your feedback we hope to see you again.

8/10 - 좋아요

James

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The heater functioned well but was a bit loud. Room 119.
2023년 12월에 1박 숙박함
답변 제공: Mari 님, 2024년 2월 2일
Thank you for sharing your feedback. We're glad to hear that the heater in Room 119 functioned well, but we apologize for any inconvenience caused by the noise. Your comments are valuable, and we will look into improving this aspect for a more comfortable stay in the future.

8/10 - 좋아요

David

좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
For the price, it was possibly a little better than expected. The room was somewhat run down, and smelled of stale cigarette smoke (despite being explicitly non-smoking), but the heat worked well, and the shower was nice. There were several places to eat within walking distance as well. Breakfast was perfectly acceptable. Staff were courteous.
2023년 12월에 1박 숙박함
답변 제공: Mari 님, 2024년 2월 2일
Thank you for your feedback. We appreciate your comments on the value, though we apologize for the room condition. We're glad you enjoyed the amenities and found our staff courteous. We look forward to another opportunity to host you.

6/10 - 괜찮아요

Steven

Rooms in general are fine; breakfast was great. However, upon check in, could not get tv to work, and to be told “ that I just have to be smarter than the tv” But this staff person also could not get tv to operate w/o log in messages, etc. After 3 times going back and forth to ofc, I suggested to just put me in a different room with a tv that works, to which, I was accused of having an attitude. I was put in a different room, and, tv did not work in that one either. Apparently, a cable was not connected properly in back of cabinet, I guess I didn’t realize that was my responsibility to verify all connections were proper.
2023년 12월에 1박 숙박함
답변 제공: Mari 님, 2024년 2월 2일
Thank you for your feedback. We apologize for the inconvenience with the TV during check-in. We'll address the issue to ensure a smoother experience in the future. We appreciate your understanding and hope to welcome you back for an improved stay.

8/10 - 좋아요

Kristene

2023년 11월에 1박 숙박함
답변 제공: Mari 님, 2024년 2월 2일
Thank you for the 4/5 rating! We appreciate your feedback and hope to exceed your expectations on your next visit.

4/10 - 별로예요

Kaleb

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Very unclean bathroom, hair everywhere. Only one light in the room worked.
2023년 11월에 1박 숙박함

8/10 - 좋아요

Elena

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 11월에 1박 숙박함

10/10 - 훌륭해요

Jonathan

2023년 11월에 1박 숙박함
답변 제공: Mari 님, 2024년 2월 2일
Thank you for the 5/5 rating! We're delighted you had a positive experience. We look forward to welcoming you back for another great stay.

10/10 - 훌륭해요

Paul

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great stay
For the price and convenience this was an excellent stay. The breakfast was better than I was expecting as well.
2023년 11월에 1박 숙박함

8/10 - 좋아요

Judy

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
2023년 11월에 1박 숙박함

10/10 - 훌륭해요

kelly

2023년 11월에 1박 숙박함