4 개의 야외 수영장
예약 가능 여부 확인

콜로니 클럽 바이 엘레건트 호텔 여행 후기

4.5 out of 5
콜로니 클럽 바이 엘레건트 호텔
Porters, Holetown, St. James

이용 후기

8.8

훌륭해요

평점 10 - 훌륭해요. 405개 이용 후기 중 240개" "
평점 8 - 좋아요. 405개 이용 후기 중 112개" "
평점 6 - 괜찮아요. 405개 이용 후기 중 33개" "
평점 4 - 별로예요. 405개 이용 후기 중 11개" "
평점 2 - 너무 별로예요. 405개 이용 후기 중 9개" "

9.2/10

청결 상태

9.0/10

직원 및 서비스

8.0/10

편의 시설/서비스

8.4/10

숙박 시설 상태 및 시설

7.8/10

친환경

이용 후기

10/10 - 훌륭해요

Rob

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스
Since this is the last month of operation for the hotel before it closes for a year long renovation project we were blessed with a lot of peace and quiet. The staff, despite their pending furlough, was attentive and caring. Looking forward to the reopening in 2025. It’s a great beach location
2024년 5월에 7박 숙박함
답변 제공: Kay 님, 2024년 5월 17일
Dear Rob,Thank you for choosing Colony Club.We are thrilled that you had an enjoyable stay with us. Wie look forward to welcoming you back in 2025!Sincerely,Management

8/10 - 좋아요

Jay

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스
The concierge was the best.
2024년 4월에 4박 숙박함
답변 제공: Kay 님, 2024년 4월 30일
Dear Jay,We are thrilled to have provided you with a great experience.We look forward to welcoming you again soon!SincerelyManagement

6/10 - 괜찮아요

Laura

가족 여행
별로예요: 숙박 시설 상태 및 시설
The beach and ocean superb. Facility C-
2024년 4월에 6박 숙박함
답변 제공: Kay 님, 2024년 4월 30일
Dear Laura,We are thrilled to have provided you with a great experience.We are delighted that you had a wonderful holiday, and you were able to enjoy the beach and facilities.We look forward to welcoming you again soon!Sincerely,Management

4/10 - 별로예요

Madeleine

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함
답변 제공: Kay 님, 2024년 4월 30일
Dear Madeleine,Thank you for staying with us.It looks like your stay was less than expected. We sincerely apologize for any inconveniences caused.We look forward to seeing you again in the near future.Sincerely,Management

10/10 - 훌륭해요

JOHN

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 4박 숙박함
답변 제공: Kay 님, 2024년 4월 8일
Dear John,We are thrilled to have provided you with a great experience.Please come again soon!Sincerely,Management

6/10 - 괜찮아요

Jane

가족 여행
The hotel was nice. The staff was AMAZING very nice and helpful. The value of what we paid was not what we expected. The hotel needs major updates. The bathrooms especially but otherwise the rooms are nice. But the price has to be revised because it’s very expensive compared to what you are receiving in return. Only 1 meal a day and no drinks. But because we were looking for rest and relaxation I guess it worked out.
2024년 3월에 7박 숙박함
답변 제공: kay 님, 2024년 4월 8일
Dear Jane,Thank you for your review.We are pleased to hear that overall, you had an enjoyable stay with us.We appreciate you recognizing our staff for their exceptional service.Colony Club will be closing on June 03 to March 15th, 2025, for major refurbishments which includes upgrading the bathrooms to showers. Upgrading all public spaces, to include the gym and spa.We look forward to your return in the near future.Sincerely,Management

10/10 - 훌륭해요

Mark

가족 여행
What an amazing stay! Much needed when coming from NY! Staff was absolutely the best! Hate to leave!
2024년 2월에 4박 숙박함
답변 제공: Kay 님, 2024년 4월 8일
Dear Mark,We are thrilled to have provided you with a great experience.We appreciate you recognizing our staff for their exceptional service.We look forward to welcoming you again soon!Sincerely,Management

10/10 - 훌륭해요

Matias

2024년 1월에 2박 숙박함
답변 제공: Kay 님, 2024년 4월 8일
Dear Matias,We are thrilled to have provided you with a great experience.We look forward to welcoming you again soon!Sincerely,Management

6/10 - 괜찮아요

Violet

연인과의 여행
별로예요: 숙박 시설 상태 및 시설
The shower/ bath arrangements in our room 307 were just not safe. There was also a leak in the roof of the bathroom which despite informing maintenance about no one looked at during our stay. The hotel is closing in April for a much needed refurb so some, though not all, of the staff were certainly demotivated.
2024년 1월에 5박 숙박함
답변 제공: Kay 님, 2024년 1월 31일
Dear Violet,Thank you for your feedback!We sincerely apologize for the inconveniences caused to you during your stay with us.We look forward to welcoming you again after our refurbishments.Sincerely,Management

8/10 - 좋아요

Kirsty

2024년 1월에 3박 숙박함
답변 제공: Kay 님, 2024년 1월 19일
Dear Kirsty,Thank you for staying, we are delighted that your stay was enjoyable.Please come again soon!Sincerely,Management

10/10 - 훌륭해요

Concetta

2024년 1월에 5박 숙박함
답변 제공: Kay 님, 2024년 1월 24일
Dear Concetta,Thank you for staying with us, please come again soon!Sincerely,Management

10/10 - 훌륭해요

jocelyne

좋아요: 숙박 시설 상태 및 시설
loved the location of the hotel love the architecture and happy to hear renovations will take place, keeping the style intact
2024년 1월에 1박 숙박함
답변 제공: Kay 님, 2024년 1월 17일
Dear Jocelyne,Thank you for choosing to stay with us. We are pleased that your stay was enjoyable.We look forward to welcoming you back after our renovations.Sincerely Management

4/10 - 별로예요

Andrew

연인과의 여행, 출장 여행
별로예요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Considering the exorbitant cost for one night at nearly 1300 USD I was disgusted. The rooms are very old and poorly appointed. The service in the restaurant and bar can only be described as “lack lustre” and I won’t be staying again until it’s been fully refurbished which starts in May.. and it’s closed for a year so there is a warning there.
2024년 1월에 1박 숙박함
답변 제공: Kay 님, 2024년 1월 17일
Dear Andrew,We are deeply disappointed to hear that you had such a negative experience at our hotel.We understand that we fell short of your expectations, and we sincerely apologize.We assure you that we take all guest feedback seriously and is committing to providing the highlight level of service to all our guests.We hope to have the opportunity to welcome you back.SincerelyManagement

8/10 - 좋아요

norman J 님, new york

2023년 12월에 7박 숙박함
답변 제공: Kay 님, 2024년 1월 17일
Dear Norman J,Thank you for staying with us!We look forward to seeing you again.SincerelyManagement

8/10 - 좋아요

James

2024년 1월에 2박 숙박함
답변 제공: Kay 님, 2024년 1월 31일
Dear James,Thank you for staying with us.Please come again soon!Sincerely,Management

10/10 - 훌륭해요

Shamli

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Wonderful and clean beach property. Room was spacious and decent breakfast buffet.
2023년 12월에 3박 숙박함
답변 제공: Kay 님, 2024년 1월 1일
Dear Shamli,Thank you for choosing Colony Club for your holiday.We are thrilled to know that you enjoyed your stay.Please come again!Sincerely Management

8/10 - 좋아요

Pedro

2023년 12월에 2박 숙박함
답변 제공: Karene 님, 2023년 12월 20일
Dear Pedro,Thank you for staying with us. Please come again soon!SincerelyManagement

6/10 - 괜찮아요

Vinay

2023년 12월에 9박 숙박함
답변 제공: Kay 님, 2023년 12월 20일
Dear Vinay,Thank you for staying with us once more!Please come again soon!Sincerely Management

10/10 - 훌륭해요

Carolyn

2023년 12월에 7박 숙박함
답변 제공: Kay 님, 2023년 12월 20일
Dear Carolyn,Thank you for choosing to stay with us!It looks like you had a great stay, please come again soon!SincerelyManagement

6/10 - 괜찮아요

Glenn

2023년 11월에 3박 숙박함
답변 제공: Kay 님, 2023년 12월 20일
Dear Glenn,Thank you for choosing Colony Club for your recent stay.I hope you choose to stay with us again when your travels bring you back to the area.SincerelyManagement

8/10 - 좋아요

Martin

2023년 12월에 10박 숙박함
답변 제공: Kay 님, 2023년 12월 20일
Dear Martin,Thank you for choosing Colony Club for your stay.It looks like you had a great stay! Please come again soon!Sincerely,Management

10/10 - 훌륭해요

Philip

연인과의 여행
좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
A great property with lots of intimate spaces, great pools, beach, amenities, layout and food service, and a variety of rooms to choose from. Good service. Everything we need to unwind, relax and enjoy time togetherl
2023년 12월에 2박 숙박함
답변 제공: Kay 님, 2023년 12월 20일
Dear Philip,Thank you for choosing Colony Club for your holiday.We are thrilled to know that you had an amazing stay with us. Please come again soon!Sincerely,Management

6/10 - 괜찮아요

Michael

가족 여행
2023년 12월에 2박 숙박함
답변 제공: Kay 님, 2023년 12월 20일
Dear Michael,Thank you for choosing Colony Club for your stay!We look forward to seeing you again soon!SincerelyManagement

8/10 - 좋아요

Graham

2023년 12월에 3박 숙박함
답변 제공: Kay 님, 2024년 1월 1일
Dear Graham,Thank you for staying with us.Please come again!Sincerely,Management

8/10 - 좋아요

Mrs Susan

가족 여행
별로예요: 숙박 시설 상태 및 시설
2023년 11월에 9박 숙박함
답변 제공: Kay 님, 2023년 12월 20일
Dear Mrs. Susan,Thank you for staying with us!It looks like you had a great stay! Please come again soon!Sincerely,Management

10/10 - 훌륭해요

Ann

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We love the staff, property, food. We've been coming yearly for 2 weeks for 17 years. I think that says everything. :):)
2023년 11월에 19박 숙박함
답변 제공: Kay 님, 2023년 12월 20일
Dear Ann,Thank you! Thank you! for your continuous loyalty to Colony Club! it is greatly appreciated.We look forward to seeing you after our refurbishments!Sincerely,Management

6/10 - 괜찮아요

Kathleen

연인과의 여행
별로예요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Hotel is zeer verouderd en dringend aan vernieuwing toe. Niet iedereen aan de receptie was even vriendelijk, niettegenstaande de prijs/nacht toch al hoog is, vraagt het hotel een meerprijs voor alles. Men kan beter wat meer betalen en verblijven in het Coral Reef Club hotel wat er juist naast ligt.
2023년 12월에 2박 숙박함
답변 제공: Kay 님, 2023년 12월 20일
Dear Kathleen,Thank you for your feedback. We are disappointed that your stay did not meet your expectation.We sincerely apologize for any inconvenience during your stay.SincerelyManagement

10/10 - 훌륭해요

John 님, London

2023년 12월에 1박 숙박함
답변 제공: Kay 님, 2024년 1월 1일
Dear John,Many thanks for staying at the Colony Club.Please come again soon.Sincerely,Management

10/10 - 훌륭해요

Joanne

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 11월에 10박 숙박함
답변 제공: Kay 님, 2023년 12월 20일
Dear Joanne,Thank you for staying with us! It looks like you had a great stay!Please come again soon!SincerelyManagement

8/10 - 좋아요

Martin

2023년 11월에 7박 숙박함
답변 제공: Kay 님, 2023년 12월 20일
Dear Martin,Many thanks for staying with us!Please come again soon!Sincerely,Management

10/10 - 훌륭해요

Phoebe

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Beautiful stay
2023년 11월에 9박 숙박함
답변 제공: Kay 님, 2023년 12월 20일
Dear Phoebe,Thank you for staying with us!It looks like you had a great stay! Please come again soon!Sincerely,Management

8/10 - 좋아요

Charles

2023년 11월에 6박 숙박함
답변 제공: Kay 님, 2023년 12월 20일
Dear Charles,Thank you for choosing Colony Club for your stay.Please come again soon!SincerelyManagement

6/10 - 괜찮아요

Jonathan

2023년 11월에 9박 숙박함
답변 제공: Kay 님, 2023년 12월 20일
Dear Jonathan,Thank you for staying with us!Please come again soon!Sincerely,Management

4/10 - 별로예요

John

연인과의 여행
좋아요: 직원 및 서비스
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
Great location and good beach. Property is tired and needs knocking down and rebuilding - some parts look like a prison!! Round the Tennis Courts was disgraceful. Access to pool view rooms was similar to Alcatraz!! Most staff friendly but lots didn't want be there!
2023년 11월에 1박 숙박함
답변 제공: HB 님, 2023년 11월 24일
Thank you for your comments much appreciated, we will work on improving the guest experience.

6/10 - 괜찮아요

Keith

2023년 11월에 9박 숙박함
답변 제공: Kay 님, 2023년 12월 20일
Dear Keith,Thank you for staying with us!Please come again soon!SincerelyManagement

6/10 - 괜찮아요

Laura

출장 여행
좋아요: 청결 상태, 객실의 편안함
별로예요: 숙박 시설 상태 및 시설
Improvements on the way
Hotel concept is nice but rooms are very run down room. I read that they will be doing an update for all the property. They promised a welcome cocktail and I never saw it.
2023년 11월에 1박 숙박함
답변 제공: HB 님, 2023년 11월 24일
Thank you for your comments, much appreciated.We will be working on improving the guest experience.

2/10 - 너무 별로예요

Adriane

2023년 10월에 1박 숙박함

8/10 - 좋아요

Wayne

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Overall Nice!
Overall the stay was nice. Would like to see more variety on the menus and evening entrainment. Looking for to the remodel.
2023년 8월에 20박 숙박함
답변 제공: HB 님, 2023년 11월 24일
Thank you for your feedback, much appreciated.

10/10 - 훌륭해요

Suja

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
This was a great property, staff were so kind and lovely. We stayed with our two little kids and they always were patient and kind to them! I will note however for parents with young kids, the main population here is older an: mostly a British. The older thing was kind of stressful because we didn’t want our kids to be too loud or annoy the other guests but we did the best we could!
2023년 10월에 3박 숙박함
답변 제공: Kay 님, 2023년 10월 18일
Dear Suja,Many thanks for staying with us and sharing your feedback on your stay.!We are thrilled that your stay was amazing. Please come again!Kind regardsManagement

10/10 - 훌륭해요

Scott

2023년 10월에 4박 숙박함
답변 제공: Kay 님, 2023년 10월 18일
Dear Scott,Thanks for staying with us.Please come again soon!Kind regardsManagement

10/10 - 훌륭해요

Vanessa

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Just a beautiful hotel, in a fabulous location. Love the pools and gardens, surrounding the rooms and dining areas. Thoughtfully landscaped. The beach is beautiful with a raft to swim to. Very comfortable sunloungers. Watersports team, Jamar, Wayne and Dave are helpful, approachable and skilled. Fabulous to be encouraged to try water skiing again. Hotel staff throughout the hotel are friendly. Buffet breakfast was delicious especially the omlettes.
2023년 10월에 4박 숙박함
답변 제공: Kay 님, 2023년 10월 18일
Dear Vanessa,Many thanks for your kind words!We are thrilled that you had an amazing stay with us, enjoying our facilities and of course watersports.Please come again soon!Kind regardsManagement

8/10 - 좋아요

Sharon 님, Jersey City

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Lovely property. Service team was generally nice but sometimes a little lukewarm.
2023년 8월에 7박 숙박함
답변 제공: Kay 님, 2023년 10월 18일
Dear Sharon,Thank you for staying with us and sharing your feedback. Your feedback is greatly appreciated.We hope to welcome you again in the near future.Kind regardsManagement

6/10 - 괜찮아요

Christopher C

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Ok i have a two pronged approach to this review If you are 50 and over and love silence, this hotel is perfect for your completely silent trip. A lack of music is apparent from your arrival to departure. If you are younger and want a little music and sound and fun with your afternoon rum punch look elsewhere. It is quiet in every section of the hotel to the point of weirdness and is a completely “sterile environment” A large reason I come To this hotel was the rum vault and I was denied entrance for lack of availability for the entire week. Beach is beautiful, walkable to other places. Staff is great. Choose wisely
2023년 10월에 6박 숙박함
답변 제공: Kay 님, 2023년 10월 18일
Dear Christopher C,Many thanks for staying at the Colony Club. We appreciate your feedback.We are very sorry to learn that some aspects of your stay were less than expected and we sincerely apologize for the inconveniences during your stay.We are delighted that overall, your stay was enjoyable. We look forward to your return in the near future.Kind regardsManagement

10/10 - 훌륭해요

Jason

2023년 9월에 7박 숙박함
답변 제공: Kay 님, 2023년 10월 18일
Dear Jason,Thank you for staying at the Colony Club.Please come again soon!Kind regardsManagement

10/10 - 훌륭해요

Judith

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Return to paradise
My third trip here And it won’t be the last. Atmosphere and location second to none. The hotel is about to have a 6 Month refurb next year to iron out any little niggles, It should be pretty near perfect then. Only one minor issue , the attitude of one member of staff serving at the sunset deck. A shame because all staff are friendly and accommodating, let down by one lady
2023년 9월에 7박 숙박함
답변 제공: Anique 님, 2023년 10월 8일
Dear Judith,Thank you for the lovely commendations. We are sorry to learn about your experience with one of our associates and have shared your feedback with our Food & Beverage Management team as this is not our usual standard. We look forward to welcoming you back in the near future.

6/10 - 괜찮아요

Jerie

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
September Stay
Food and drinks were expensive and walkable restaurants nearby were closed.
2023년 9월에 5박 숙박함
답변 제공: Kay 님, 2023년 10월 18일
Dear Jerie,Thanks for staying with us your feedback is greatly appreciated.Please come again soon!Kind regardsManagement

8/10 - 좋아요

Jonathan

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
Great week at The Colony Club
Loved the stay at The Colony Club. The staff were all great, the place itself certainly needs a little TLC (eg bathrooms and a couple of other areas) but I really hope the upcoming renovations by Marriott don't turn it into something that looks and feels just like a Marriott. The place has charm and an older Caribbean feel that makes it what it is, and everyone we talked to there pretty much loved it for that.
2023년 9월에 7박 숙박함
답변 제공: Anique 님, 2023년 9월 29일
Dear Jonathan,Thank you for your kind comments. We are happy to learn you had a great week with us and will share your comments with the team. We look forward to welcoming you back in the future.Warmest regards,Management

10/10 - 훌륭해요

Nicole

2023년 9월에 4박 숙박함
답변 제공: Kay 님, 2023년 10월 18일
Dear Nicole,Thank you for staying with us.Please come again soon!Kind regardsManagement

8/10 - 좋아요

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단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 9월에 4박 숙박함
답변 제공: Kay 님, 2023년 10월 18일
Dear Anonymous,Thanks for staying at the Colony Club Hotel!Please come again soon!Kind regardsManagement

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 직원 및 서비스, 객실의 편안함
Colony Club by Elegant - Barbados
The property of Colony is beautiful. The hotel is excellent when it comes to customer orientation, communication and interaction. The rooms were excellent. The hallways where the rooms are located could use a better job of sweeping.
2023년 9월에 2박 숙박함
답변 제공: Anique 님, 2023년 9월 29일
Thank you for your kind feedback.Regards,Managment