야외 수영장, 무료 카바나, 수영장 파라솔
예약 가능 여부 확인

오하나 와이키키 이스트 바이 아웃리거 여행 후기

3 out of 5
오하나 와이키키 이스트 바이 아웃리거
150 Kaiulani Ave, Honolulu, HI

이용 후기

8.2

매우 좋아요

평점 10 - 훌륭해요. 1737개 이용 후기 중 754개" "
평점 8 - 좋아요. 1737개 이용 후기 중 556개" "
평점 6 - 괜찮아요. 1737개 이용 후기 중 234개" "
평점 4 - 별로예요. 1737개 이용 후기 중 105개" "
평점 2 - 너무 별로예요. 1737개 이용 후기 중 88개" "

8.4/10

청결 상태

9.0/10

직원 및 서비스

7.4/10

편의 시설/서비스

7.4/10

숙박 시설 상태 및 시설

8.0/10

친환경

이용 후기

10/10 - 훌륭해요

Sookyung

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 2월에 4박 숙박함
답변 제공: OHANA Waikiki by OUTRIGGER Management 님, 2024년 2월 21일
Mahalo Sookyung for the 10 out of 10 rating. We appreciate your feedback and look forward to welcoming you back to the OHANA East. Warmest Island Regards, OHANA Waikiki East by OUTRIGGER

10/10 - 훌륭해요

creative

가족 여행
2024년 1월에 5박 숙박함
답변 제공: OHANA Waikiki East by OUTRIGGER Management 님, 2024년 2월 6일
Mahalo Creative for the 10 out of 10 rating. We appreciate your feedback and look forward to welcoming you back to the OHANA East. Warmest Island Regards, OHANA Waikiki East by OUTRIGGER Management

10/10 - 훌륭해요

hyun chul

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 1월에 3박 숙박함
답변 제공: OHANA Waikiki East by OUTRIGGER Management 님, 2024년 1월 30일
Mahalo for the 10 out of 10 rating. We appreciate your feedback and look forward to welcoming you back to the OHANA East. Warmest Island Regards, OHANA Waikiki East by OUTRIGGER Management

8/10 - 좋아요

ahhyun

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
좋은 위치
위치 좋아요 나머지 쏘쏘 무난한 호텔입니다.
2023년 12월에 4박 숙박함
답변 제공: OHANA Waikiki East by OUTRIGGER Management 님, 2024년 1월 4일
Aloha Ah Hyun. Thank you for your feedback. We truly appreciate knowing about our guest's experiences so we can celebrate our successes and are working hard to address our challenges to better serve you in the future. Warm Island Regards, OHANA Waikiki East by OUTRIGGER Management

10/10 - 훌륭해요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
최고의 가격과 장소
바닷가를 꼭 선호하지 않는다면 최고의 선택 International market place와 가깝고 가격이 저렴하다.
2023년 12월에 2박 숙박함
답변 제공: OHANA Waikiki East by OUTRIGGER Management 님, 2024년 1월 4일
Mahalo for the 10 out of 10 rating. We appreciate your feedback and look forward to welcoming you back to the OHANA East. Warmest Island Regards, OHANA Waikiki East by OUTRIGGER Management

4/10 - 별로예요

SANG WON

가족 여행
좋아요: 청결 상태
별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 1박 숙박함
답변 제공: OHANA Waikiki East by OUTRIGGER Management 님, 2023년 10월 19일
Aloha Sang Won. Mahalo for your feedback. We sincerely apologize that we failed to create an enjoyable experience for you. If you have any additional feedback you would like to share with us, please feel free to reach out.

10/10 - 훌륭해요

Taehee

2023년 8월에 5박 숙박함
답변 제공: OHANA Waikiki East by OUTRIGGER Management 님, 2023년 8월 29일
Mahalo for the 10 out of 10 rating. We appreciate your feedback and look forward to welcoming you back to the OHANA East. Warmest Island Regards, OHANA Waikiki East by OUTRIGGER Management

8/10 - 좋아요

sohyun

단체 여행, 출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
위치, 시설, 가격 등 지내기 전반적으로 괜찮습니다. 단점은 욕조가 없고 샤워부스가 좀 좁고 생수 제공되지 않으며 저희가 숙박했을 때 점검때문에 1시간동안 물이 안나왔던것 정도. 또 방문할 의사가 있습니다.
2023년 3월에 1박 숙박함
답변 제공: OHANA Waikiki East by Outrigger Management 님, 2023년 3월 12일
Mahalo Sohjun,We appreciate your 4 out of 5 rating and look forward to welcoming you back in the future. Warm Island Regards,

10/10 - 훌륭해요

YONG CHAN

2022년 12월에 5박 숙박함
답변 제공: OHANA Waikiki East by Outrigger Management 님, 2023년 1월 11일
Aloha Yong Chan, Thank you for staying with us at the OHANA Waikiki East by Outrigger and for sharing your 10 star rating of your experience with us! We are very pleased to know you enjoyed your stay and we look forward to welcoming you again on your next visit to Waikiki! Mahalo,OHANA Waikiki East by Outrigger Management

10/10 - 훌륭해요

CHANGWON

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 11월에 2박 숙박함
답변 제공: OHANA Waikiki East by Outrigger Management 님, 2022년 11월 16일
Aloha CHANGWON, Thank you for staying with us at the OHANA Waikiki East by Outrigger! We are very pleased to know you enjoyed your stay and had a wonderful experience. We look forward to welcoming you again on your next visit to Waikiki! Mahalo,OHANA Waikiki East by Outrigger Management

8/10 - 좋아요

Sangho

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
위치가 너무 좋아요
2022년 10월에 3박 숙박함
답변 제공: OHANA Waikiki East by Outrigger Management 님, 2022년 10월 11일
Aloha Sangho, Thank you for staying with us at the OHANA Waikiki East by Outrigger! We are pleased to know you enjoyed your stay and the location of our hotel. We look forward to welcoming you again soon! Mahalo,OHANA Waikiki East by Outrigger Management

8/10 - 좋아요

KOOKNOH

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
좋은 선택
여러모로 다 좋은데 방음이 조금 안돼서 주변 방에 시끄러운 사람들이 머문다면 신경쓰임
2022년 5월에 5박 숙박함
답변 제공: OHANA WAIKIKI EAST by OUTRIGGER Management 님, 2022년 6월 10일
Mahalo Kooknoh for staying with us and providing us welcome feedback. We thank you for sharing your stay and we hope to see you again in the near future.

2/10 - 너무 별로예요

UN JOO

2022년 5월에 1박 숙박함
답변 제공: OHANA WAIKIKI EAST by OUTRIGGER Management 님, 2022년 5월 10일
Thank you for taking the time to rate us. We apologize that we did not meet your expectations. Our goals are to ensure all guests have a wonderful stay. We hope you are well and give us another chance in the future.

10/10 - 훌륭해요

Angela R 님, Paia

아이를 동반한 가족 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스
별로예요: 편의 시설/서비스
They were renovating so some things were inconvenient. But the staff is on point & very accommodating. Manager Marylou & front desk Angie was the meaning of great customer service. Besides the renovations, the only other thing would be they need more handicap parking spaces. 2 for the whole hotel is just not enough.
2024년 5월에 3박 숙박함

10/10 - 훌륭해요

Dr. Roxane

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Been to waikiki several times though a little construction one of best stays. Situated right one block from main street. Pool area newly renovated and beautiful if you prefer pool over beach. Walkable to everything 2 min to 5 min. The staff go above and beyond for guests. I would definitely stay here again looking forward to seeing new lobby renovations.
2024년 5월에 3박 숙박함

8/10 - 좋아요

NOBUYOSHI

가족 여행
좋아요: 청결 상태, 편의 시설/서비스
スーパーマーケットやショッピングモールからも近く 便利な場所にあると思います。 海へのアクセスを気にしなければ 最良のホテルの一つと思います。 駐車場もアクセス良く 5泊を通じて💲40のみの請求でした。
2024년 5월에 5박 숙박함

4/10 - 별로예요

ZHIQIANG

별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
Turns out there was breakfast, There is no breakfast! The hotel was under renovation without notice. Didn’t tell me that three was a parking fee! I’m very disappointed with this trip. Why so much extra money?
2024년 5월에 7박 숙박함

10/10 - 훌륭해요

Nelson

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The staff are very nice and helpful.
2024년 5월에 4박 숙박함
답변 제공: OHANA Waikiki East by Outrigger Management 님, 2024년 5월 26일
Aloha! Thank you for your awesome feedback! We hope to welcome you here again soon!

6/10 - 괜찮아요

Skye

2024년 5월에 13박 숙박함

10/10 - 훌륭해요

Klaus

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great location to go shopping, restaurants and beach. Very nice newly remodeled room.
2024년 5월에 3박 숙박함
답변 제공: OHANA Waikiki East by Outrigger Management 님, 2024년 5월 26일
Aloha! Thank you for your awesome feedback! We hope to welcome you here again soon!

6/10 - 괜찮아요

Vivian E

좋아요: 청결 상태
별로예요: 숙박 시설 상태 및 시설
2024년 5월에 3박 숙박함

10/10 - 훌륭해요

Sam 님, Anchorage

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
All the staff was very friendly and very helpful. It’s very easy to get around to the beach to eat and shopping.
2024년 5월에 3박 숙박함
답변 제공: OHANA Waikiki East by Outrigger Management 님, 2024년 5월 25일
Aloha Sam,We are delighted to here your feedback, we will assure to pass your kind words to all our staff provided assistance to you during your stay. We hope to welcome you back here with us. Mahalo!

4/10 - 별로예요

Argenis

연인과의 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Deteriorado pero noté que está en remodelación. No acorde con su tarifa
2024년 5월에 2박 숙박함
답변 제공: OHANA Waikiki East by Outrigger Management 님, 2024년 5월 22일
Aloha Argenis, Thank you for your feedback. We truly appreciate knowing about our guest's experiences so we can celebrate our successes and are working hard to address our challenges to better serve you in the future. We look forward to welcoming you and your ohana back when you are in Honolulu again. Mahalo Nui Loa.

6/10 - 괜찮아요

Tara

가족 여행
좋아요: 청결 상태, 직원 및 서비스
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
Lobby was under renovation and the walls/doors are thin. Can hear things from floor to floor. Grateful that the construction ended at a decent hour.
2024년 5월에 7박 숙박함
답변 제공: OHANA Waikiki East by OUTRIGGER Management 님, 2024년 5월 23일
Aloha Tara. Mahalo for your feedback. We sincerely apologize for the construction noise being done at our hotel; however, we appreciate your feedback as it will aid to improve in our overall service. After our completed transformation, we wish to welcome you back and experience the true essence of the OHANA Waikiki East by OUTRIGGER. Should you have any additional feedback, please let us know.Warmest Island Regards, OHANA Waikiki East by OUTRIGGER Management

10/10 - 훌륭해요

Perla

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Hotel was currently under construction but we were given a new room. Staff was very friendly. Hotel is very close to the beach, lots of shopping and dining options. There is bus transportation nearby if you want to take the bus. You can also check with lobby on shuttle options. We had a great time.
2024년 4월에 4박 숙박함
답변 제공: OHANA Waikiki East by Outrigger Management 님, 2024년 5월 22일
Aloha and Mahalo Perla for your five star review! It is such a pleasure to read such a positive and delightful review. We especially appreciate your comments regarding our staff. We will be sure to pass on your comments to them. Thank you for helping us meet our customer service goals. We hope to welcome you back some day. Island Regards

8/10 - 좋아요

Emily

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Gerard and Jacob were were very attentive and helpful, thank you guys!
2024년 5월에 5박 숙박함
답변 제공: OHANA Waikiki East 님, 2024년 5월 21일
Aloha,Mahalo for your kind words for Gerald and Jacob! We are so happy to hear they were able to offer their assistance during your stay. We hope to welcome you back again soon!

10/10 - 훌륭해요

Reina

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The staff was really welcoming and attentive to all needs of our stay . Our room was amazing better than I expected . Loved the distance from beach and shopping all within walking distance . Would totally recommended friends and family to stay here. Can’t wait to go back .
2024년 5월에 6박 숙박함
답변 제공: OHANA Waikiki East by Outrigger Management 님, 2024년 5월 20일
Aloha Reina,Thank you for choosing to stay with us here at the OHANA Waikiki East by Outrigger! We strive to meet and exceed our guest's expectations and we are so glad to hear that we achieved that. Thank you for spending your time in giving us a glowing review. We hope to welcome you back again soon! Mahalo Nui Loa. Island Regards,

8/10 - 좋아요

Jennifer

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 5월에 5박 숙박함
답변 제공: OHANA Waikiki East 님, 2024년 5월 21일
Aloha Jennifer,Thank you so much for your rating of our hotel. We hope you enjoyed your stay, and we hope to welcome you back again soon!

10/10 - 훌륭해요

Komoliddin

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 5월에 3박 숙박함
답변 제공: OHANA Waikiki East 님, 2024년 5월 21일
Aloha,Thank you so much for your perfect rating! We are so thrilled to learn that you enjoyed your stay with us, and we hope to welcome you back again soon!

8/10 - 좋아요

Karen 님, Papakura

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스
The Ohana Waikiki East is currently undergoing renovation, so bear this in mind when booking. The pool area has been refurbished, although it was out of action for a few days whilst we were there. We did not dine in house at any time - I am not sure whether all dining options are currently available. We stayed in a hotel style room (fridge and in room safe). It had a small balcony which faced towards the ocean. There is construction going on across the road from the ocean view apartments, and that is six days a week. The staff were helpful, and available to answer questions. Great location.
2024년 5월에 10박 숙박함
답변 제공: OHANA Waikiki East by Outrigger Management 님, 2024년 5월 20일
Aloha Karen, Thank you for choosing to stay with us here at the OHANA Waikiki East by Outrigger! We strive to meet and exceed our guest's expectations and we are so glad to hear that we achieved that. Thank you for spending your time in giving us a glowing review. We hope to welcome you back again soon! Mahalo Nui Loa. Island Regards,

8/10 - 좋아요

Angela

가족 여행
좋아요: 직원 및 서비스, 편의 시설/서비스
Property was under construction but they did what they could to make it work . The sofa bed mattress was so uncomfortable they need to do something about that
2024년 5월에 6박 숙박함
답변 제공: OHANA Waikiki East 님, 2024년 5월 21일
Aloha Angela,Thank you so much for your review of our hotel! We appreciate your feedback regarding our sofabed, and we will be sure to share with our management team.

10/10 - 훌륭해요

Christopher Lee

2024년 5월에 4박 숙박함
답변 제공: OHANA Waikiki East By OUTRIGGER 님, 2024년 5월 16일
Aloha Christopher,Thank you for the feedback! We look forward to welcoming you again in the future!Mahalo,

6/10 - 괜찮아요

Dilkert

좋아요: 청결 상태, 직원 및 서비스
Needs a upgrade fast
2024년 5월에 4박 숙박함
답변 제공: OHANA Waikiki East by OUTRIGGER Management 님, 2024년 5월 15일
Aloha Dilkert. Thank you for being a valued guest at the OHANA East. We are delighted to know that our ongoing transformation is anticipated to be completed in the end of Fall 2024. We hope we get the chance to welcome you back and re-experience the true essence of the OHANA East. Warmest Island Regards, OHANA Waikiki East by OUTRIGGER Management

6/10 - 괜찮아요

Matthew

단체 여행
좋아요: 청결 상태
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
The people working were accommodating and friendly.
2024년 4월에 11박 숙박함
답변 제공: OHANA Waikiki East by OUTRIGGER Management 님, 2024년 5월 15일
Aloha Matthew. Thank you for your positive review with our staff. They will be happy to know the service they provided was friendly and accommodating. We hope we get the chance to welcome you back! Warm Island Regards, OHANA Waikiki East by OUTRIGGER Management.

8/10 - 좋아요

Tepairu

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Currently under renovation so some inconvenience and quality issues, but the staff really made up for it.
2024년 5월에 2박 숙박함
답변 제공: OHANA Waikiki East by OUTRIGGER Management 님, 2024년 5월 14일
Aloha Tepairu. Mahalo for your feedback. We sincerely apologize for the construction noise being done at our hotel; however, we appreciate your feedback as it will aid to improve in our overall service. After our completed transformation, we wish to welcome you back and experience the true essence of the OHANA Waikiki East by OUTRIGGER. Should you have any additional feedback, please let us know. Warmest Island Regards, OHANA Waikiki East by OUTRIGGER Management

4/10 - 별로예요

Teresa

단체 여행
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
not too clean
2024년 5월에 4박 숙박함
답변 제공: OHANA Waikiki East by OUTRIGGER Management 님, 2024년 5월 15일
We would like to sincerely apologize for the room accommodations you had and the cleanliness you encountered during your stay with us. If you have any additional feedback of what was not too clean, please do not hesitate to let us know. We take your feedback seriously and would be delighted to provide you with a follow-up. Warm Island Regards, OHANA Waikiki East by OUTRIGGER Management.

2/10 - 너무 별로예요

Susan

좋아요: 청결 상태, 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
My room was under the floor where construction renovations were being made. All the constant drilling sounded like it was in my room. The we're paper thin. There was a 2 to 3 inch gap at bottom of door because it didn't fit the space. When neighbors besides us closed their door our door rattled it would scare me because it made our door sound like someone one was trying to get in. The room next-door had children that would wake up and scream between 5am. and 6am. every morning. The drilling from construction started 9 ended about 3. I was told at check-in to ask everyday for a different room. We did and nothing was available. The last day something was. I was never told that construction going to be above our room, and you could also hear our neighbors talk in our room. We have never experienced any vacation like this. The hallway to get to our room stinks. Room very outdated. I also have asthma and use a inhaler often because of smell and dust. So disappointed it was a nightmare staying there. It was supposed to be a vacation of a lifetime for my daughters and I.
2024년 4월에 7박 숙박함
답변 제공: OHANA Waikiki East by OUTRIGGER Management 님, 2024년 5월 14일
Aloha. Mahalo for your feedback. We sincerely apologize for the construction noise being done at our hotel; however, we appreciate your feedback as it will aid to improve in our overall service. Our management team has reached out to gather further details during your stay with us. Should you have any additional feedback, please let us know. Warmest Island Regards, OHANA Waikiki East by OUTRIGGER Management

10/10 - 훌륭해요

Harry J

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The coziness was great. Construction not so much.
2024년 4월에 7박 숙박함
답변 제공: OHANA Waikiki East by OUTRIGGER Management 님, 2024년 5월 8일
Mahalo Harry J for the 5 out of 5 rating. We love hearing our guests enjoying the coziness and comfort right from the hotel. We appreciate your feedback and look forward to welcoming you back to the OHANA East. Warmest Island Regards, OHANA Waikiki East by OUTRIGGER Management

10/10 - 훌륭해요

Deborah 님, Glendora

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 5월에 3박 숙박함
답변 제공: OHANA Waikiki East by OUTRIGGER Management 님, 2024년 5월 9일
Mahalo Deborah for the 5 out of 5 rating. We appreciate your feedback and look forward to welcoming you back to the OHANA East. Warmest Island Regards, OHANA Waikiki East by OUTRIGGER Management

4/10 - 별로예요

Duane

가족 여행
좋아요: 청결 상태, 직원 및 서비스
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
Intolerable construction noise and inconvenience. We were relying on using the facility extensively for our holiday because of health reasons. Construction prevented this for more than 2 days.
2024년 4월에 10박 숙박함
답변 제공: OHANA Waikiki East by OUTRIGGER Management 님, 2024년 5월 8일
Aloha Duane. Mahalo for your feedback. We sincerely apologize for the construction noise being done at our hotel; however, we appreciate your feedback as it will aid to improve in our overall service. After our completed transformation, we wish to welcome you back and experience the true essence of the OHANA Waikiki East by OUTRIGGER. Should you have any additional feedback, please let us know.Warmest Island Regards, OHANA Waikiki East by OUTRIGGER Management

6/10 - 괜찮아요

Daren

좋아요: 직원 및 서비스
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Property was under construction. Should be a flag when booking
2024년 5월에 1박 숙박함
답변 제공: OHANA Waikiki East by OUTRIGGER Management 님, 2024년 5월 7일
Aloha Daren. Mahalo for your feedback. We sincerely apologize for the construction noise being done at our hotel; however, we appreciate your feedback as it will aid to improve in our overall service. After our completed transformation, we wish to welcome you back and experience the true essence of the OHANA Waikiki East by OUTRIGGER. Should you have any additional feedback, please let us know.Warmest Island Regards, OHANA Waikiki East by OUTRIGGER Management

10/10 - 훌륭해요

Shiloh

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The property is under construction yet you could barely tell. They did a great job of keeping that hidden. I had a brand new room and it was comfortable and spacious. The pool area was marvelous as well and being able to have an evening hottub was the cherry on top. Thank you for the great accommodations!
2024년 5월에 3박 숙박함
답변 제공: OHANA Waikiki East by OUTRIGGER Management 님, 2024년 5월 7일
Mahalo Shiloh for the 5 out of 5 rating. We appreciate your feedback and look forward to welcoming you back to the OHANA East. Warmest Island Regards, OHANA Waikiki East by OUTRIGGER Management

8/10 - 좋아요

Evelyn

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The property was okay, I was expecting an easier way to find my way to the lobby
2024년 5월에 4박 숙박함
답변 제공: OHANA Waikiki East by OUTRIGGER Management 님, 2024년 5월 7일
Aloha Evelyn. Thank you for sharing your feedback with us. We sincerely apologize for the construction noise being done at our hotel; however, we appreciate your feedback as it will aid to improve in our overall service. After our completed transformation, we wish to welcome you back and experience the true essence of the OHANA Waikiki East by OUTRIGGER. Should you have any additional feedback, please let us know.Warmest Island Regards, OHANA Waikiki East by OUTRIGGER Management

2/10 - 너무 별로예요

Antonette

가족 여행
별로예요: 편의 시설/서비스
Was unhappy with overall stay
2024년 5월에 2박 숙박함
답변 제공: OHANA Waikiki East by OUTRIGGER Management 님, 2024년 5월 7일
Aloha Antonette. Thank you for sharing your invaluable feedback with us. We sincerely apologize for the series of disappointments that occurred during your visit with us. We take matters like this seriously and we appreciate you bringing this to our management team during your stay so we may work on our overall service. Should you have any additional feedback, please let us know.Warmest Island Regards, OHANA Waikiki East by OUTRIGGER Management

6/10 - 괜찮아요

Arai 님, Ogawa

별로예요: 숙박 시설 상태 및 시설
2024년 4월에 2박 숙박함
답변 제공: OHANA Waikiki East by OUTRIGGER Management 님, 2024년 5월 7일
Aloha Arai. Thank you again for your feedback, we truly appreciate knowing about our guest's experiences so we can celebrate our successes and address our challenges to better serve you in the future. We look forward to your return when you are in the area again.

10/10 - 훌륭해요

anna

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The property is under renovation, the rooms and pool area are amazing and the finished results of the hotel's facade will do too eventually. The building work was a little noisy, but we were on the 15th floor and not affected. Definitely stay here, lots to eat, shop and do within short walk and only a 5 minute walk to waikiki beach.
2024년 4월에 2박 숙박함
답변 제공: OHANA Waikiki East by OUTRIGGER Management 님, 2024년 5월 7일
Aloha Anna. Mahalo for the 5 out of 5 rating. Our central location allows guests access to all that Waikiki has to offer. We appreciate your feedback and look forward to welcoming you back to the OHANA East. Warmest Island Regards, OHANA Waikiki East by OUTRIGGER Management

10/10 - 훌륭해요

Sue Ann 님, Stafford

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Close to dining and shopping areas and walking distance
2024년 4월에 2박 숙박함
답변 제공: OHANA Waikiki East by OUTRIGGER Management 님, 2024년 5월 7일
Mahalo Sue Ann for the 5 out of 5 rating. Our central location allows guests access to all that Waikiki has to offer. We appreciate your feedback and look forward to welcoming you back to the OHANA East. Warmest Island Regards, OHANA Waikiki East by OUTRIGGER Management

2/10 - 너무 별로예요

Tauna

연인과의 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I was very disappointed. There was no vending machines, no room service, no good customer service. And the workers in the lobby were racist and providing me with different information every time I asked the same question I was very dissatisfied with my stay.
2024년 4월에 2박 숙박함
답변 제공: OHANA Waikiki East by OUTRIGGER Management 님, 2024년 5월 3일
Aloha Tauna. Thank you for providing your invaluable feedback. We sincerely apologize for the series of disappointments that occurred during your visit and we apologize that you did not enjoy your stay. We take matters like this seriously. Our management team will be reaching out to further discuss this matter. Once again, thank you for sharing your feedback. Warmest Island Regards, OHANA Waikiki East by OUTRIGGER Management

10/10 - 훌륭해요

Ryan

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
A little loud due to renovations but overall a great stay!
2024년 4월에 4박 숙박함
답변 제공: OHANA Waikiki East by OUTRIGGER Management 님, 2024년 5월 2일
Mahalo Ryan for the 5 out of 5 rating. We sincerely apologize for the construction noise being done at our hotel; however, we appreciate your feedback as it will aid to improve in our overall service. After our completed transformation, we wish to welcome you back and experience the true essence of the OHANA Waikiki East by OUTRIGGER. We appreciate your feedback and look forward to welcoming you back to the OHANA East. Warmest Island Regards, OHANA Waikiki East by OUTRIGGER Management

10/10 - 훌륭해요

Angela

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Loved the location. Close to the beach and all amemities of the area. Great staff. Very helpful. Clean and very comfortable. Only downfall was a small shower. Would definitely stay again. Big shout out to Angie and staff at reception desk, Gerald & John for luggage handling. Also, a shout out to the security guard who gave us info where to find a special souvenir. Many thanks to all the staff, you really enhanced our stay. Thank you.
2024년 4월에 5박 숙박함
답변 제공: OHANA Waikiki East by OUTRIGGER Management 님, 2024년 5월 3일
Mahalo Angela for the 5 out of 5 rating. We were pleased to hear what you had to say about Angie, Gerald and John and we will be sure to pass the message along so we can celebrate! We appreciate your feedback and look forward to welcoming you back to the OHANA East. Warmest Island Regards, OHANA Waikiki East by OUTRIGGER Management