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스팀 플랜트 호텔 여행 후기

3 out of 5
스팀 플랜트 호텔
123 S. Post Street, Spokane, WA

이용 후기

8.0

매우 좋아요

평점 10 - 훌륭해요. 1008개 이용 후기 중 407개" "
평점 8 - 좋아요. 1008개 이용 후기 중 327개" "
평점 6 - 괜찮아요. 1008개 이용 후기 중 136개" "
평점 4 - 별로예요. 1008개 이용 후기 중 76개" "
평점 2 - 너무 별로예요. 1008개 이용 후기 중 62개" "

8.6/10

청결 상태

8.8/10

직원 및 서비스

7.4/10

편의 시설/서비스

8.0/10

숙박 시설 상태 및 시설

8.0/10

친환경

이용 후기

2/10 - 너무 별로예요

Youngae

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
기차길 바로앞에 모텔
기차길 바로앞에 호텔이라 기차가 지나갈 때 굉장히 큰소음 마치 객실도 흔들거리는 느낌, 소독약냄새가 너무 강해서 숨쉬기가 괴롭습니다 . 호흡기건강에 안 조을거 같네요.
2019년 7월에 1박 숙박함

8/10 - 좋아요

Maria

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
Die Lage ist sehr gut. Leider ist es sehr laut wenn der Zug vorbeifährt und Hunde sind erlaubt, allerdings wenn sie permanent bellen ist das sehr störend.
2024년 5월에 2박 숙박함

10/10 - 훌륭해요

Luis

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It is a great place to stay lots to do around I would recommend and if I need to stay in Spokane I would go back to this hotel loved it
2024년 4월에 2박 숙박함
답변 제공: Steam Plant Hotel 님, 2024년 5월 1일
Thank you for staying with us and for leaving a review.

10/10 - 훌륭해요

Kevin

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 1박 숙박함
답변 제공: Steam Plant Staff 님, 2024년 4월 30일
Thank you for staying with us and for leaving a review.

8/10 - 좋아요

anthony

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
.
2024년 4월에 1박 숙박함
답변 제공: Front Desk 님, 2024년 4월 29일
Thank you for your review

10/10 - 훌륭해요

Anthony 님, Missoula

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very clean and comfortable hotel with lots of thoughtful touches. Best feature however was staff. Uncommonly friendly and helpful. Definitely next level! Will stay there again
2024년 4월에 1박 숙박함
답변 제공: Steam Plant Staff 님, 2024년 4월 27일
Thank you for staying with us and for leaving a review!

8/10 - 좋아요

Ronald

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The unit was very clean, however the hotel is in the very center of town with a number of vagrants and panhandlers. Someone should have shared that the adjacent wall was one of the towns many railroad overpasses
2024년 4월에 1박 숙박함
답변 제공: front desk 님, 2024년 4월 28일
Thank you for your review

10/10 - 훌륭해요

Jennifer

좋아요: 숙박 시설 상태 및 시설
2024년 4월에 1박 숙박함
답변 제공: Front Desk 님, 2024년 4월 23일
Thank you for choosing Steam Plant Hotel hope to see you next time your in Spokane

8/10 - 좋아요

Victor

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
My room was close to the main office and street and it was a little bit noisy.
2024년 4월에 1박 숙박함
답변 제공: front desk 님, 2024년 4월 21일
thank you for your review

10/10 - 훌륭해요

Joyce

좋아요: 청결 상태, 직원 및 서비스
2024년 4월에 2박 숙박함
답변 제공: front desk 님, 2024년 4월 21일
thank you for your review

10/10 - 훌륭해요

Amari

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Honestly it was so calm it was a vintage stay for me, I wanted something nice but historical and near the knitting factory and I was so happy with what I explored 🙌
2024년 4월에 2박 숙박함
답변 제공: front desk 님, 2024년 4월 21일
thank you for your review

10/10 - 훌륭해요

Ricardo

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Very clean
2024년 4월에 1박 숙박함
답변 제공: Kathy - GM 님, 2024년 4월 18일
Thank you, Ricardo! We appreciate your wonderful review and more so, the comment about our cleanliness! I will be sure to share your thoughts with our housekeeping team! Thanks again!

10/10 - 훌륭해요

billy

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
good drinks at the sister property nice shower and a 5 min walk to the fox theater
2024년 2월에 1박 숙박함
답변 제공: Steamplant Staff 님, 2024년 4월 17일
Thank you for staying with us and for leaving a review.

10/10 - 훌륭해요

Wilmer

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The room was clean and comfortable, but there was an odor that was strong, maybe from the carpet.
2024년 4월에 1박 숙박함
답변 제공: Kathy - GM 님, 2024년 4월 18일
Hi Wilmer, thank you for your review! We appreciate that fact that you took your time to let us know about your experience. Rest assured, we will look into your comment about an odor. I do know the team has been deep cleaning to ready ourselves for summer. Please know we will address. Thanks again and wishing you well!

10/10 - 훌륭해요

Liliana

좋아요: 편의 시설/서비스, 숙박 시설 상태 및 시설
Very good
2024년 4월에 2박 숙박함
답변 제공: front desk 님, 2024년 4월 16일
thank you for your review

8/10 - 좋아요

Kehli-Anne

연인과의 여행, 반려동물 동반 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Awesome check in experience, cute hotel and close to everything downtown!
2024년 4월에 1박 숙박함
답변 제공: front desk 님, 2024년 4월 16일
thank you for your review

8/10 - 좋아요

Shannon 님, Tacoma

2024년 4월에 3박 숙박함
답변 제공: Front Desk 님, 2024년 4월 29일
Thank you for your review

8/10 - 좋아요

Melissa

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Very affordable and clean rooms. Friendly staff.
2024년 3월에 2박 숙박함
답변 제공: front desk 님, 2024년 4월 8일
thank you for your review

8/10 - 좋아요

Christopher

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
It was a good little hotel that was in the perfect area.
2024년 4월에 4박 숙박함
답변 제공: front desk 님, 2024년 4월 8일
thank you for your review, we also enjoy the area.

8/10 - 좋아요

Shane

2024년 4월에 1박 숙박함
답변 제공: Steam Plant Hotel Front Desk 님, 2024년 4월 5일
Thank you! We are glad you enjoyed your stay and hope to see you again!

2/10 - 너무 별로예요

Rhonda

2024년 3월에 1박 숙박함
답변 제공: Kathy - GM 님, 2024년 4월 5일
Dear Rhonda, by virtue of your score, it appears as if we did not meet your expectations. If that's the case, please know this was not our intention and for that, we apologize. Hopefully in the future, you will give us an opportunity to earn your business back. Wishing you well.

2/10 - 너무 별로예요

Chema 님, Kirkland

연인과의 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
A terrible place we waited around 1 hour to be checked in because their printer was broke and no one there to fix it until the service person showed in. This place should never have been called a Hotel, it is a Motel. Never Again
2024년 3월에 1박 숙박함
답변 제공: Kathy - GM 님, 2024년 4월 2일
Dear Chema, thank you for taking the time to share your comments from your 3/9/2024 arrival. I am sorry you had to endure our printing issues but rest assured, the printer issue was corrected. Please know we did and continue to do our very best to ensure our guests are comfortable. I am sorry we let you down. Wishing you well.

8/10 - 좋아요

Mark

가족 여행
좋아요: 청결 상태, 직원 및 서비스
Right next to the train tracks. A bit noisy.
2024년 4월에 1박 숙박함
답변 제공: Kathy - GM 님, 2024년 4월 2일
Hi Mark, thank you for taking the time to share your thoughts. Yes, we are next to the tracks and the actual Steam Plant which yes, is located next to the railway. I found it interesting to learn the Steam Plant powered downtown Spokane from 1916 to 1986 so of course, the proximity of the hotel near the tracks is indicative of the need to be near the tracks for commerce. I hope you were comfortable and that the staff made you feel at home. Thanks again, Mark.

8/10 - 좋아요

Wilmeka

출장 여행, 가족 여행
좋아요: 직원 및 서비스, 편의 시설/서비스
Look, if you are bougie, do not stay here. We stayed here one night because the Davenport did not have availability until the next day. The staff were very friendly and accommodating. The property just seems suspect but it was fine. I’m bougie so I probably won’t be back. :). Be blessed everyone
2024년 3월에 1박 숙박함
답변 제공: front desk 님, 2024년 3월 30일
thank you for your review

6/10 - 괜찮아요

Jackson

좋아요: 청결 상태, 직원 및 서비스
2024년 3월에 2박 숙박함
답변 제공: front Desk 님, 2024년 3월 27일
Thank you for your review

4/10 - 별로예요

Lindsay

좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함
답변 제공: front desk 님, 2024년 3월 20일
Thank You for your review

8/10 - 좋아요

Demetrius

2024년 3월에 2박 숙박함
답변 제공: front desk 님, 2024년 4월 8일
thank you for your review

8/10 - 좋아요

Christina

가족 여행
좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
별로예요: 청결 상태
The reviews on this property seem to be either love it or hate it. My kids loved the cool old vibes and that they showed the old Popeye movie on the building wall at night. We love that we could walk to pretty much everything including our basketball games at the nearby high school. Food, riverfront, movies, downtown area all walking distance. They’ve updated the rooms, but cleaning needs to improve. Hair all over bathroom floor and toothpaste on sink faucet was pretty gross. Breakfast was basic, but adequate and staff was super friendly. Train seems to ba a complaint but honestly we didn’t even notice it at night. Homeless people kick around from time to time but we didn’t feel unsafe. Parking was well lit and felt secure. Given the opportunity we would definitely stay again.
2024년 3월에 2박 숙박함
답변 제공: Kathy - GM 님, 2024년 3월 18일
Dear Christina, thank you so much for taking the time to present your opinion about your stay experience! Yes, our location is ideal and while our property is simple, we are so conveniently located to so much activity downtown. I am sorry for the cleanliness concerns you mentioned. Please know this is not our norm, nor is it our intention. We respect and understand the need for service, safety and cleanliness and I'm sorry we did not meet your expectations on cleanliness. When you return, please do reach out immediately if you need assistance as we would have happily come to your room and cleaned. Regarding the train, you are right - people either love it or hate it and I'm so happy the train didn't affect your stay! We look forward to having you back anytime you are in town. Thanks again for your mentions. Wishing you and yours the very best.

8/10 - 좋아요

ceanne

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Very loud all night. Train goes by multiple times in the night. They did provide ear plugs. I forgot a phone charger and they had one I was able to borrow.
2024년 3월에 1박 숙박함
답변 제공: Front Desk 님, 2024년 3월 18일
Thank you for your review! Until next time safe travels and best wishes.

6/10 - 괜찮아요

Jessica

출장 여행
좋아요: 청결 상태, 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
Room was run down. Bed was not comfy and the train….
2024년 3월에 1박 숙박함
답변 제공: Front Desk 님, 2024년 3월 17일
Thank you for your review

8/10 - 좋아요

Ronald K.

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The staff was great, parking was great. The room and linen was musty.
2024년 3월에 1박 숙박함
답변 제공: Front Desk 님, 2024년 3월 16일
Thank you for your review

10/10 - 훌륭해요

ian

2024년 3월에 1박 숙박함
답변 제공: Steam Plant Hotel Front Desk 님, 2024년 4월 5일
Thank you! We are glad you enjoyed your stay and hope to see you again!

10/10 - 훌륭해요

Megan

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 2박 숙박함
답변 제공: Steamplant Staff 님, 2024년 3월 14일
Thank you for staying with us and for leaving a review.

2/10 - 너무 별로예요

Florence

가족 여행
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
Uncomfortable and noisy. Felt really light headed from being in the room. And not safe enough to sleep.
2024년 3월에 1박 숙박함
답변 제공: front desk 님, 2024년 3월 12일
Thank you for your review

6/10 - 괜찮아요

Brooke

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
It's a unique motel style property right next to the train. Rooms came with complimentary ear plugs...
2024년 3월에 1박 숙박함
답변 제공: front desk 님, 2024년 3월 12일
Thank You for your review

6/10 - 괜찮아요

Jamyang

가족 여행
좋아요: 청결 상태
별로예요: 직원 및 서비스, 편의 시설/서비스
Check in was bit of a problem due to printer issues. There were few of us just waiting patiently for at least 20-30 mins. No apology. Customer service at the check in was not so nice. But then she’s also very young. So that’s there too. Why are they even using laser printer that’s worst than people’s home printer!! Seriously. And breakfast wasn’t what we expected. Quite sad to be honest. Might as well say. First come first serve. There were pretty much gone around 9:10am when it ends at 9:30am. No one comes to check and refill. Rooms were clean enough but not much counter space, I was using the iron board as one. There weren’t many outlet to plug things. So bring extension if you’re staying at this hotel.
2024년 3월에 1박 숙박함
답변 제공: front desk 님, 2024년 3월 12일
Thank You for your review

8/10 - 좋아요

Demetrius

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 2박 숙박함
답변 제공: Front desk 님, 2024년 3월 12일
Thank you for your review

10/10 - 훌륭해요

Stephanie

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Enjoyed the convenience that everything was within walking distance and the place itself was very clean and felt safe.
2024년 3월에 1박 숙박함
답변 제공: front desk 님, 2024년 3월 12일
Thank you for choosing Ruby Hospitality

8/10 - 좋아요

Angie

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함
답변 제공: front desk 님, 2024년 3월 12일
Thank you for your review

4/10 - 별로예요

Miranda

가족 여행
Do not stay here unless you are deaf. The hotel provides ear plugs as an indication of the noise volume. The trains are on the other side of the parking lot and run several times an hour, but worse the walls are so paper thin you can hear your neighbor peeing. The staff was very pleasant and the breakfast was well stocked, but the hotel is no more than two stars at its cleanest.
2024년 3월에 2박 숙박함
답변 제공: front desk 님, 2024년 3월 10일
Thank you for your review

6/10 - 괜찮아요

Hanani

아이를 동반한 가족 여행, 출장 여행
좋아요: 직원 및 서비스
별로예요: 편의 시설/서비스
The property and overall rooms were clean and fine for a quick short stay. However, if you’re someone who needs a quiet place to sleep this is not the place for you. If you sleep well listening to trains blaring past your room all night then you’ll love it here. Staff were great and friendly and rooms were decent. Wouldn’t stay here again for the noise factor.
2024년 3월에 1박 숙박함
답변 제공: Kathy - GM 님, 2024년 3월 8일
Dear Hanani, thank you for sharing your experience. Yes, given our location, we are central to so many wonderful venues and restaurants located in downtown Spokane. While I do understand the noise given our proximity to the tracks, I am so pleased to read that the staff provided good service and the rooms were to your liking. Thanks again for your mentions! Wishing you the very best.

8/10 - 좋아요

Jessica

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Friendly staff. Good accommodations. Very Noisy around the area and pretty thin walls between rooms, but the hotel does supply ear plugs.
2024년 3월에 1박 숙박함
답변 제공: Kathy - GM 님, 2024년 3월 8일
Dear Jessica, thank you for sharing your experience with us. Most of all, thank you for recognizing our staff. We work very hard to provide the best service we can and that we made enough of an impact for our guests to return. Take care and thanks most sincerely.

6/10 - 괜찮아요

Kirby

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
As expected, great location
2024년 2월에 1박 숙박함
답변 제공: Kathy - GM 님, 2024년 3월 8일
Dear Kirby! Thank you for acknowledging our awesome location. Yes, we are close to everything downtown! I trust the room was comfortable for you as your comment, "as expected" makes me curious. I do hope you rested well. Thanks for taking the time to let us know. Wishing you well.

10/10 - 훌륭해요

Sam

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 1박 숙박함
답변 제공: Kathy - GM 님, 2024년 3월 8일
Dear Sam, thank you for the 5 out of 5! We trust you were comfortable and know we hope to see you again soon. Wishing you well.

8/10 - 좋아요

Verna 님, NESPELEM

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I was really surprised about the Popeye show on the wall. Otherwise, the staff was polite and helpful. Breakfast wasn't the greatest.
2024년 2월에 3박 숙박함
답변 제공: Kathy - GM 님, 2024년 3월 4일
Dear Verna, yes, the Popeye show is a classic and we too enjoy the nostalgia! I'm sorry we did not meet your expectations for our continental breakfast offerings! We understand the expectation of some and while we try, we certainly work hard to provide as many breakfast offerings as possible. Hopefully you will give us an opportunity to earn your business back and know we do look forward to having you. Wishing you well!

10/10 - 훌륭해요

Taylor

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 2박 숙박함
답변 제공: Kathy - GM 님, 2024년 3월 5일
Dear Taylor, thank you for the 5 out of 5 opinion! We are so pleased to see you enjoyed your stay! Wishing you well and please know we appreciate you!

8/10 - 좋아요

Joel

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Quite a bit of train noise...
2024년 3월에 1박 숙박함
답변 제공: Front Desk 님, 2024년 3월 4일
Thank you for your review

10/10 - 훌륭해요

Beejay

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
good
2024년 3월에 1박 숙박함
답변 제공: Front Desk 님, 2024년 3월 4일
Thank you for you review.

2/10 - 너무 별로예요

Katelyn

가족 여행
좋아요: 청결 상태, 직원 및 서비스
별로예요: 편의 시설/서비스
This property is conveniently located, has updated rooms and is clean. However, it sits 50ft from VERY ACTIVE train tracks. The trains aren’t too bad during the day but they completely barrage you at night. It’s loud and thundering and constant. I haven’t been woken up that much in the night since having a baby with colic. And I’d rather deal with that. I will never stay here again and if you decide to, make sure you’re a knocked out heavy sleeper or wear ear plugs.
2024년 3월에 1박 숙박함
답변 제공: Front Desk 님, 2024년 3월 4일
Thank you for your review

6/10 - 괜찮아요

Andrea

2024년 2월에 1박 숙박함
답변 제공: Emma 님, 2024년 3월 22일
Thanks for staying with us. We appreciate your feedback!