외관

모텔 6 리치버그, 사우스캐롤라이나 여행 후기

2 out of 5

이용 후기

6.4
평점 10 - 훌륭해요. 239개 이용 후기 중 46개" "
평점 8 - 좋아요. 239개 이용 후기 중 56개" "
평점 6 - 괜찮아요. 239개 이용 후기 중 66개" "
평점 4 - 별로예요. 239개 이용 후기 중 27개" "
평점 2 - 너무 별로예요. 239개 이용 후기 중 44개" "

6.4/10

청결 상태

7.2/10

직원 및 서비스

5.8/10

편의 시설/서비스

6.2/10

숙박 시설 상태 및 시설

6.8/10

친환경

이용 후기

8/10 - 좋아요

Jeffrey

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
You get value
2024년 5월에 1박 숙박함

8/10 - 좋아요

Adi

가족 여행
좋아요: 청결 상태, 직원 및 서비스
별로예요: 편의 시설/서비스
Quick check in staff was helpful and pleasanr
2024년 4월에 1박 숙박함

8/10 - 좋아요

Adi

아이를 동반한 가족 여행, 반려동물 동반 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
별로예요: 편의 시설/서비스
It was a nice simple motel. Nothing fancy... staff was pleasant. Love that it is pet friendly.
2024년 5월에 1박 숙박함

6/10 - 괜찮아요

Derrick 님, Cape coral

반려동물 동반 여행
It's a motel 6. A good stop on the road with a couple restaurants in walking distance.
2024년 4월에 1박 숙박함

8/10 - 좋아요

yokeisha

가족 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
Property has done alot of upgrading
2024년 4월에 1박 숙박함

8/10 - 좋아요

Stephen

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
별로예요: 편의 시설/서비스
For the amount I paid it was fine
2024년 4월에 1박 숙박함
답변 제공: Nancy Y. 님, 2024년 5월 1일
We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs. Nancy Y.#Team6

2/10 - 너무 별로예요

Heidi

좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Never again. Gross. And loud. A door kept slamming all night and some couple arguing out back all night. Also smelled terrible, like onions.
2024년 3월에 1박 숙박함
답변 제공: Brand Experience Team 님, 2024년 4월 17일
Hi Heidi, Thank you for taking the time to leave your review. We’re disappointed to learn that we fell short of your expectations. We’re constantly trying to improve in order to provide the best guest experience possible and we hope for the opportunity to improve your experience with us. Please visit again.Natalie #Team6

2/10 - 너무 별로예요

Shevonda

연인과의 여행
별로예요: 직원 및 서비스, 편의 시설/서비스
Management rude!
2024년 3월에 1박 숙박함
답변 제공: Brand Experience Team 님, 2024년 4월 8일
Hi Shevonda,Thank you for providing feedback. Your experience is important to us and we appreciate you bringing your concerns to our attention.Maz K.#Team6

10/10 - 훌륭해요

Karen

연인과의 여행, 반려동물 동반 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Good for pet owners
2024년 3월에 1박 숙박함
답변 제공: Brand Experience Team 님, 2024년 4월 8일
Hi Karen, Thank you for sharing your review. We are glad you enjoyed your stay! Maz K.#Team6

10/10 - 훌륭해요

scott

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very nice compared to properties around it
2024년 3월에 1박 숙박함
답변 제공: Brand Experience Team 님, 2024년 4월 8일
Hi Traveler, We are glad you had a great experience and appreciate your feedback! Maz K.#Team6

4/10 - 별로예요

David

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함
답변 제공: Nancy Y. 님, 2024년 4월 4일
Thanks for your rating, please give us the opportunity to improve your experience on your future bookings.Nancy Y.#Team6

4/10 - 별로예요

greggory

가족 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
It’s ok
2024년 3월에 1박 숙박함
답변 제공: Nancy Y. 님, 2024년 4월 2일
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Nancy Y.#Team6

10/10 - 훌륭해요

Tonda

2024년 3월에 2박 숙박함

6/10 - 괜찮아요

Eric

가족 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
별로예요: 편의 시설/서비스
Not a terrible stay but we checked in late and the guy at the desk was more interested on whatever was on his phone than welcoming us. The room was nice and comfortable, but the HVAC made such a noise every time it came on that it prevented a good nights sleep. It served its purpose in being convenient and cheap. Also breakfast was very misleading. Cereal and a waffle maker. I doubt I would stay there again.
2024년 2월에 1박 숙박함
답변 제공: Brand Experience Team 님, 2024년 3월 25일
Hi EricThanks for your feedback! Providing a top-notch guest experience is always our goal, and we’re committed to improving. We hope to see you back soon!Lilith#Team6

6/10 - 괜찮아요

Ashley

별로예요: 직원 및 서비스
2024년 3월에 1박 숙박함

2/10 - 너무 별로예요

Den

좋아요: 직원 및 서비스
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
lots of sketchy activity in a around the hotel and in the parking lot.
2024년 2월에 1박 숙박함
답변 제공: Brand Experience Team 님, 2024년 3월 11일
Hi Den,Here at Motel 6, we’re always trying to do better. We're sorry to hear that you didn't enjoy your recent stay and would like to apologize that your experience wasn’t as good as it could’ve been. We’d love the chance to make it up to you, so hoping to see you again soon.Lilith#Team6

10/10 - 훌륭해요

Darius

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Everything was wonderful
2024년 2월에 1박 숙박함
답변 제공: Nancy Y. 님, 2024년 3월 5일
Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Nancy Y.#Team6

6/10 - 괜찮아요

Ashley

가족 여행
별로예요: 직원 및 서비스
Not very nice only the night shift workers but other then that.....no
2024년 2월에 2박 숙박함
답변 제공: Nancy Y. 님, 2024년 3월 5일
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Nancy Y.#Team6

10/10 - 훌륭해요

Ashley

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
They are very good people!!!
2024년 1월에 2박 숙박함
답변 제공: Nancy Y. 님, 2024년 1월 16일
Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Nancy Y.#Team6

10/10 - 훌륭해요

Calvin

연인과의 여행, 출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
..
2024년 1월에 2박 숙박함

8/10 - 좋아요

Jerome

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 1월에 1박 숙박함

4/10 - 별로예요

실제 이용하신 고객

출장 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함

4/10 - 별로예요

Angel

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Ain like nothing about this property
2023년 11월에 2박 숙박함
답변 제공: Nancy Y. 님, 2023년 11월 28일
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Nancy Y.#Team6

10/10 - 훌륭해요

christie 님, Lancaster

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Staff was friendly
2023년 11월에 1박 숙박함
답변 제공: Brand Experience Team 님, 2023년 11월 20일
Hi Christie,Thank you for recognizing the great service provided by our staff. We hope to see you soon, Safe Travels!Lilith#Team6

8/10 - 좋아요

OUNJANICE 님, Columbia

좋아요: 청결 상태
2023년 11월에 1박 숙박함

10/10 - 훌륭해요

robert 님, uniontown

2023년 11월에 1박 숙박함

10/10 - 훌륭해요

Geiker 님, Miami

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Good
2023년 10월에 2박 숙박함
답변 제공: Brand Experience Team 님, 2023년 10월 25일
Hi Geiker,Thank you for the perfect rating!! Maz K.#Team6

10/10 - 훌륭해요

Kalinka

반려동물 동반 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
Clean, good location. Good lighting in room.
2023년 10월에 4박 숙박함
답변 제공: Nancy Y. 님, 2023년 10월 17일
Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Nancy Y.#Team6

10/10 - 훌륭해요

Harvey 님, CASSELBERRY

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 10월에 1박 숙박함

8/10 - 좋아요

Harvey 님, CASSELBERRY

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
All good. Friendly staff.
2023년 9월에 3박 숙박함
답변 제공: Brand Experience Team 님, 2023년 10월 9일
Hi Harvey,Thank you for recognizing the great service provided by our staff. We hope to see you soon, Safe Travels!Lilith#Team6

8/10 - 좋아요

Jennifer

2023년 9월에 1박 숙박함

10/10 - 훌륭해요

Justine

2023년 8월에 1박 숙박함

2/10 - 너무 별로예요

Sonjy

연인과의 여행, 출장 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
My stay saddened me! We have stayed at this property for years. Each stay it has always been clean and inviting. But never again! FILTHY & UNKEPT! We requested a 2nd floor room, the elevator door opened, floor/walls were filthy! Arriving on the second floor, hallway filled with the smell of marijuana! I was ready to leave but it was late, my husband said once we get into the room we wouldn't smell it. We got into the room, there was a hole burnt in the floor, we pulled back the sheets and the fitted sheet had a burnt hole in it and the bed frame was broken! Again, I am ready to leave! My husband was tired from his travels and said let's just request for a different room downstairs. We did & showed front desk our issues. Our new room, we could see that maintenance/ upkeep of the rooms from our previous visits no longer existed. Rust stains, dust, wall stains, dirty trash can, mildew/mold, and the tub spout was detached from the tub. Worn paper thin towels and face towels. I took my Lysol and Clorox wipes and cleaned. I was about to take a shower, open up a towel from the towel holders and it was badly stained! I immediately took it to the front desk and was given a raggedy worn dingy towel in return! The next morning we asked for a iron and front desk said they did not have one. I refused to stay another night & stayed with family in Chester, SC. My husband had to leave early the next morning and stayed because the hotel was closer to the highway BUT NEVER AGAIN!!!
2023년 7월에 2박 숙박함
답변 제공: Brand Experience Team 님, 2023년 8월 7일
Hi Sonjy,We’re sorry you had a bad experience recently at one of our properties. We take your input seriously and apologize for the inconvenience. As our Guest, you’re very important to us, and our top priority is your satisfaction. Thank you for taking the time to provide this valuable feedback.Lilith#Team6

6/10 - 괜찮아요

Stephanies

좋아요: 직원 및 서비스
2023년 5월에 2박 숙박함
답변 제공: Hotel Manager 님, 2023년 6월 1일
Dear Stephanies,Thank you for taking the time out of your busy schedule to write a review about your stay at our hotel. We would like to know what we can improve to earn a 5 Star Review on your next stay. Sincerely, Hotel Manager

4/10 - 별로예요

Christine

연인과의 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
I should have listened to the negative reviews… we’re not picky people at all but this place doesn’t even meet bare minimum standards. The front desk lady was lovely and that would be the extent of anything positive I would have to say. Dirty, cigarette burns in the bed linens, overall musty smell in the whole place, broken discarded mini fridges outside the back door and incredibly noisy between the rooms and the hallway. The adjoining door to the next room had several inches gaps at the top and bottom. We could clearly hear and see the light from the room next door. The people in the room across the hall were smoking weed (on a non smoking floor) and the smell was extremely strong. The back door to the building was taped open, no security whatsoever. We had just travelled 12 hours and were exhausted so we tried to sleep for about 4 hours (ontop of the bed linens) and then gave up and left shortly after 10pm. Honestly, just don’t do it
2023년 1월에 1박 숙박함
답변 제공: Brand Experience Team 님, 2023년 3월 1일
Hi Christine,We appreciate you recognizing our excellent service, though it sounds like your stay might not have been as comfortable as you anticipated. We apologize for any inconvenience and appreciate you taking the time to share your feedback with us. We hope for the opportunity to improve your experience with us. Please visit again.Maz K.#Team6

6/10 - 괜찮아요

Michelle

연인과의 여행
좋아요: 직원 및 서비스
Easy access to I77 , restaurants close by.
2023년 1월에 1박 숙박함
답변 제공: Brand Experience Team 님, 2023년 3월 1일
Hi Michelle,Thank you for providing feedback. Your experience is important to us, and we hope for the opportunity to improve your experience with us. Please visit again.Maz K.#Team6

6/10 - 괜찮아요

Jay

Just walk up; it's cheaper
The the walk-in price of a one-night hotel stay was 15% cheaper than booking through hotels.com, so i will not be using them again.
2022년 12월에 1박 숙박함
답변 제공: Nancy Y. 님, 2022년 12월 30일
Thanks for your rating, please give us the opportunity to improve your experience on your future bookings.Nancy Y.#Team6

2/10 - 너무 별로예요

Matthew

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Dark, dirty, loud, and run-down.
2022년 10월에 1박 숙박함
답변 제공: Brand Experience Team 님, 2023년 1월 4일
Hi Matthew,Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. Please give us the opportunity to improve your experience on your future bookings.Maz K.#Team6

8/10 - 좋아요

Gary

2022년 10월에 1박 숙박함
답변 제공: Brand Experience Team 님, 2023년 3월 1일
Hi Gary,Thank you for positively rating your stay!!Maz K.#Team6

4/10 - 별로예요

Brenda

출장 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
STAY AT ANOTHER MOTEL!!
The lady at check in was somewhat friendly but that was okay with us. However, the deadbolt on our room was bent like someone tried kicking in the door. So we were not able to deadbolt our door for extra security. The room smelled musty and the tub was filthy with some kind of brown stain in it. So needless to say, we weren’t going to take a shower in that! The bed was okay, at least it was a place to get some sleep. The floors felt grimy and sticky and you could smell the cigarette smoke coming through the door. I would only recommend this motel if you were in desperate need of sleep. Otherwise, go to a nicer motel like the Drury.
2022년 9월에 1박 숙박함
답변 제공: Nancy Y. 님, 2022년 10월 18일
Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. We hold ourselves to a high standard and plan to give this issue the attention it deserves. It’s valued guests like you who are always driving us to be better, and we appreciate you bringing this to our attention. Nancy Y.#Team6

4/10 - 별로예요

David

좋아요: 직원 및 서비스
별로예요: 편의 시설/서비스
had a moldy smell and bed was uncomfortable
2022년 8월에 1박 숙박함
답변 제공: Hotel Manager 님, 2023년 3월 29일
Dear David,I have taken note of your comments and have shared these with our team for review. My apologies for the inconveniences howsoever. All required steps are being initiated to ensure that these are resolved to the optimum standards. Despite your disappointment, we hope you will return to stay with us again. Request your understanding and future consideration for visit.Sincerely,Hotel Manager

6/10 - 괜찮아요

Ramnarine

가족 여행
My one night stay was good and I would stay there again with my pets.
2022년 7월에 1박 숙박함
답변 제공: Hotel Manager 님, 2023년 3월 29일
Dear Ramnarine,Thank you for your review! We are so glad to hear that your one night stay was good and that you would stay with us again with your pets. We take great pride in making sure our guests have a comfortable stay with us, and we are delighted that we met your expectations. We look forward to seeing you again soon!Sincerely,Hotel Manager

8/10 - 좋아요

Sherry

좋아요: 청결 상태, 객실의 편안함
2022년 7월에 1박 숙박함
답변 제공: Hotel Manager 님, 2023년 3월 31일
Dear Sherry,Thank you for your glowing review! We are so pleased to hear you had an excellent stay with us and that you rated us 8 stars. Our team works hard to ensure all of our guests have an enjoyable and comfortable experience, and we are glad that we could meet and exceed your expectations. We look forward to having you back as our guest soon!Sincerely,Hotel Manager

10/10 - 훌륭해요

Aleigha

2022년 7월에 3박 숙박함
답변 제공: Hotel Manager 님, 2023년 4월 5일
Dear Aleigha,Thank you for staying at our hotel, and we are delighted that you were satisfied with your experience. We appreciate your 5-star review, which is a valuable medium for other travelers like yourself. We are committed to providing our guests with the best possible service, and your feedback will help us achieve our goals. We hope to see you again soon!Sincerely,Hotel Manager

4/10 - 별로예요

실제 이용하신 고객

가족 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Very dirty and not family friendly
2022년 6월에 8박 숙박함
답변 제공: Hotel Manager 님, 2023년 4월 3일
Dear Guest,I am sorry to hear that you were not satisfied with your stay at our hotel. We strive to provide a clean and family-friendly environment for all our guests, and we apologize that we did not meet that standard during your visit. We take customer feedback seriously, and we will use your comments to help us improve our services in the future. Thank you for bringing this to our attention.Sincerely,Hotel Manager

10/10 - 훌륭해요

Beth

2022년 5월에 1박 숙박함
답변 제공: Nancy Y. 님, 2022년 6월 16일
Thank you for the perfect rating!! Nancy Y. #Team6

8/10 - 좋아요

Beth

2022년 4월에 1박 숙박함
답변 제공: Nancy Y. 님, 2022년 6월 16일
Thank you for positively rating your stay!! Nancy Y. #Team6

2/10 - 너무 별로예요

Caitlyn

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
TERRIBLE
Terrible stay. Whole building smelt of pot. Loud music in the room nextdoor. Asked the front desk to please ask the room to turn down the music, because 1) it's late and 2) i had a young child trying to sleep. The bathroom had multiple stains. Toiletries were not fresh. Bed sheets had burn marks on them. It was an absolute terrible stay and I will not be back
2022년 4월에 1박 숙박함
답변 제공: Brand Experience Team 님, 2022년 4월 13일
Hi Caitlyn, Thank you for taking the time to share your review. We are committed to provide a comfortable night's rest and are disappointed to learn that we fell short of your expectations. We would like to apologize that your stay was less than satisfactory. We are committed to guest satisfaction and appreciate you taking time to review your experience. Maz K. #Team6

8/10 - 좋아요

Franklin

연인과의 여행
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
The bath room was literally falling apart Very small vanity that was falling off wall Tub/shower was not inviting to use One side night stand was missing from it mounting The bed linens were clean and bed comfortable Not sure how it got a 3.8 rating Would not recommend
2022년 3월에 1박 숙박함
답변 제공: Brand Experience Team 님, 2022년 4월 13일
Hi Franklin, We appreciate the wonderful rating, thank you for bringing your concerns to our attention; this will help us improve our guest experience greatly. Maz K. #Team6

10/10 - 훌륭해요

Rose

2022년 3월에 1박 숙박함
답변 제공: Hotel Manager 님, 2023년 4월 6일
Dear Rose,Thank you so much for your review! We are so glad that you enjoyed your experience with us and that we were able to exceed your expectations. We strive to provide the best service possible and your feedback helps us to ensure that we are meeting our goals. Thanks again for taking the time to leave us a review - it means the world to us!Sincerely,Hotel Manager