6/10 - 괜찮아요
Jennifer
아이를 동반한 가족 여행, 출장 여행
2024년 4월 23일
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
We booked our room on Expedia, which ended up getting double booked, and we really needed a kitchen to cook our meals since our family has celiac's disease. We got put in a small room without a kitchen for a night until things got straightened out. The deadbolt got stuck while we were in our room and our young child was terrified. We ended up having to escape out of the window. I asked for a discount for everything we had to go through and they said that they could not do anything for us since we booked online. I was happy that the staff eventually did get us the room that we originally booked but disappointed that they didn't offer us something in return for all of the hastle we had to go through.
Jennifer
2024년 4월에 6박 숙박함