야외 수영장, 일광욕 의자
예약 가능 여부 확인

아루바 샌드 리조트 여행 후기

4 out of 5
아루바 샌드 리조트
11-17 Philip Avenue, Broadbeach, QLD

이용 후기

8.4

매우 좋아요

평점 10 - 훌륭해요. 257개 이용 후기 중 104개" "
평점 8 - 좋아요. 257개 이용 후기 중 105개" "
평점 6 - 괜찮아요. 257개 이용 후기 중 29개" "
평점 4 - 별로예요. 257개 이용 후기 중 12개" "
평점 2 - 너무 별로예요. 257개 이용 후기 중 7개" "

8.2/10

청결 상태

8.8/10

직원 및 서비스

7.8/10

편의 시설/서비스

7.6/10

숙박 시설 상태 및 시설

7.2/10

친환경

이용 후기

6/10 - 괜찮아요

TETSUYA

좋아요: 청결 상태
별로예요: 숙박 시설 상태 및 시설
16泊の宿泊でした。 部屋はまあ普通でした。 以前、系列の所に泊まった時は、タオルは言えば替えてくれたけど、今回は滞在中に1度だけしか替えてくれず、洗濯機と乾燥機があるからそれで洗ってとの事でした。 それと、部屋のゴミは、自分で外のゴミ置き場に捨てに行かないとダメで、チェックアウト前にもゴミを自分で捨てに行かないと、どの位の量か知らんけど、ゴミが残っていたら追加料金が発生します的なメールが、チェックアウト前日に届きました。 それと、部屋にはよく壊れる火災報知器が付いてました。 寝るだけだったので、全然大丈夫でした。 買い物やカジノには最高のロケーションです。
2024년 2월에 16박 숙박함

8/10 - 좋아요

실제 이용하신 고객

Location location location
so central to everything, the beach, the shops, public transport. Great stay!
2024년 2월에 7박 숙박함

6/10 - 괜찮아요

Karen

별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
This property is very tired and needs makeover asked about rubbish removal or getting something once it runs out and was told no service for the week and take your own rubbish out. Then some backpacker arrived at door wanting to change sheets??? Would not stay here again to old and very Noisy
2024년 1월에 7박 숙박함

10/10 - 훌륭해요

Mirjana

연인과의 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Fantastic location, close to everything, early check in, thank you Kellie.
2023년 11월에 5박 숙박함

10/10 - 훌륭해요

Kyla

좋아요: 청결 상태, 숙박 시설 상태 및 시설
2023년 10월에 7박 숙박함
답변 제공: Harrison 님, 2023년 11월 1일
Hi, KylaMany Thanks for your outstanding review.We look forward to your next stay with us.Kind RegardsAruba Sands Resort

8/10 - 좋아요

Ben

연인과의 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Quick Stay
2023년 9월에 1박 숙박함
답변 제공: Aruba Sands Resort Team 님, 2023년 10월 13일
Hi Ben, Thank you for taking the time to write a review. We look forward to seeing you in the future.

10/10 - 훌륭해요

De Kun

2023년 9월에 10박 숙박함
답변 제공: Harrison 님, 2023년 11월 1일
Hi, De KunWe are happy to see you enjoyed your stay and look forward to seeing you again.Kind RegardsAruba Sands Resort

8/10 - 좋아요

Liz

연인과의 여행
좋아요: 청결 상태
Rooms basic but very clean, great location
2023년 9월에 2박 숙박함
답변 제공: Aruba Sands Resort Team 님, 2023년 9월 17일
Hi Liz,Thank you for taking the time to write a review.We look forward to seeing you in the future.

10/10 - 훌륭해요

John

연인과의 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great location within easy access to everything we needed. The only downside was caused by inconsiderate tenants who continually allowed security and apartment doors to slam shut whenever accessing the property
2023년 9월에 7박 숙박함
답변 제공: Aruba Sands Resort Team 님, 2023년 9월 17일
Hi John,Thank you for writing a review, we are very happy you enjoyed your stay with us.Sorry for other people slamming doors, there are some inconsiderate people around. Very sorry.Look forward to seeing you again.Kind regardsAruba Sands Resort Team

10/10 - 훌륭해요

실제 이용하신 고객

출장 여행
좋아요: 청결 상태, 객실의 편안함
2023년 6월에 6박 숙박함
답변 제공: Aruba Sands Resort Team 님, 2023년 6월 20일
Hi,Thank you very much for taking the time to post a review.We are very happy you enjoyed your stay and look forward to seeing you in the future.

10/10 - 훌륭해요

Peter

좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
This property's location is so close to the beach, shopping and cafe district. Everything I needed was within walking distance.
2023년 5월에 4박 숙박함
답변 제공: Aruba Sands Resort Team 님, 2023년 6월 12일
Hi Peter, thank you very much for taking the time to write a review. We are very happy you enjoyed your stay with us and look forward to seeing you in the future.

8/10 - 좋아요

Debbie

좋아요: 청결 상태
Easy parking, nice quick walk to the beach and restaurants and woolworths. I felt safe on my own.
2023년 5월에 3박 숙박함
답변 제공: Aruba Sands Resort Team 님, 2023년 5월 19일
Hi Debbie, thank you for taking the time to write a review. We are very happy you felt safe and enjoyed your stay. Look forward to seeing you in the future.

8/10 - 좋아요

Arie

좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Friendly reception staff/manager, clean tidy 1 bedroom apartment. Complex has a great BBQarea separate from the pool area. Pool area is located in a great sunny location
2023년 1월에 4박 숙박함
답변 제공: Kellie 님, 2023년 1월 24일
Hi Arie,Thank you for a great review, we are very pleased you enjoyed your stay with us.Look forward to seeing in the future.

8/10 - 좋아요

Julie

연인과의 여행
좋아요: 청결 상태
Friendly staff, great position, good facilities. Bed was terrible.
2022년 11월에 2박 숙박함
답변 제공: Aruba Sands Resort Team 님, 2022년 11월 20일
Hi Julie,Thank you for your great review.Very sorry about the bed, we will pass your message onto the owner of the unit.Hope to see you again in the future.

10/10 - 훌륭해요

Nimfa

가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Amenities, close to everything, specially the beach.
2022년 11월에 2박 숙박함
답변 제공: Aruba Sands Resort Team 님, 2022년 11월 20일
Hi Nimfa,Thank you for your great review.We hope to see you in the future.

10/10 - 훌륭해요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 객실의 편안함
Great stay. Apartment was clean, tidy and functional.
2022년 9월에 4박 숙박함
답변 제공: Aruba Sands Resort Team 님, 2022년 10월 13일
Hi,Thank you for the awesome review.Hope to see you in the future.

8/10 - 좋아요

callan

출장 여행
별로예요: 청결 상태, 객실의 편안함
2022년 9월에 1박 숙박함
답변 제공: Aruba Sands Resort Team 님, 2022년 10월 13일
Hi Callan,thank you for the great review.Hope to see you again in the future.

8/10 - 좋아요

John

Very handy to everything
2022년 9월에 5박 숙박함
답변 제공: Aruba Sands Resort Team 님, 2022년 10월 13일
Hi John,We are happy you enjoyed your stay.Hope to see you again in the future.

8/10 - 좋아요

Pasquale

연인과의 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Property was clean and the staff was friendly. Well located to beach and shops.
2022년 8월에 7박 숙박함
답변 제공: Kellie 님, 2022년 8월 25일
Hi Paspuale,Thank you for your great review.We look forward to seeing you in the future.

8/10 - 좋아요

Stephen

좋아요: 청결 상태
2022년 7월에 5박 숙박함
답변 제공: Aruba Sands Resort Team 님, 2022년 7월 28일
Hi Stephen, Thank you for taking the time to write a review. We are happy you enjoyed your stay and look forward to seeing you in the future.

8/10 - 좋아요

Darren De

좋아요: 청결 상태, 숙박 시설 상태 및 시설
별로예요: 편의 시설/서비스
I did not fit my car in the underground car park and had to drive my car to mermaid beach and walk back daily, 15 minute walk. I was promised above ground parking. Not good enough.
2022년 5월에 7박 숙박함
답변 제공: John 님, 2022년 6월 5일
Dear Darren, We are sorry that we could not accommodate for you car. Unfortunately most of our parking is underground where height restrictions apply. We are sorry that this issue interfered with your wellbeing during your stay here. Best regards,

10/10 - 훌륭해요

Sharon

연인과의 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Enjoyable stay. V close to the beach, shops and dining options. Clean and tidy apartment. Friendly staff.
2022년 4월에 3박 숙박함
답변 제공: Kellie 님, 2022년 5월 7일
Hi, Thank you so much for your fantastic review. We are very happy you enjoyed your stay and look forward to seeing you in the future.

10/10 - 훌륭해요

Anthony

좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Dated but clean, excellent proximity to everything
2022년 4월에 6박 숙박함
답변 제공: kellie 님, 2022년 5월 1일
Hi Anthony, Thank you for your great review. Yes some of the rooms need updating, unfortunately they are all individually owned but we do encourage the owners to refresh the rooms. Looking forward to seeing you in the future. Kind regards Kellie

6/10 - 괜찮아요

Fay

가족 여행
별로예요: 청결 상태
No good for older people. No lift. Stairs a bit much. Some keys were difficult to use on outside door. Mattress of sofa bed was dreadful.
2022년 4월에 2박 숙박함
답변 제공: kellie 님, 2022년 4월 25일
Dear Fay, Sorry your stay with us wasn't the best it could of been. There are some things we can change, like the mattress and some things we can not, like the stairs. Next time you book with us please let us know if you would like a lower floor room and if we can we will book you into one. And the mattress all you need to do is let us know and we could of given you a mattress underlay to make it more comfortable for you. We hope you will stay with us again. Kind regards Kellie

6/10 - 괜찮아요

Maree 님, Lauderdale

연인과의 여행
Nice and close to everything even though building works were happening across the road it was actually nice and guiet. The room was ok, the bed was comfy, the size of the room was great. It was just old. The flooring is like a vinyl and the bed is on wheels and would move across the room during the night and the bedhead would fall lol. The crockery and cutlery were light on, no bowls and plastic picnic drinking cups. We made contact with reception staff and they rectified it very quickly but it was all a little odd. The staff were lovely.
2022년 4월에 8박 숙박함
답변 제공: kellie 님, 2022년 4월 11일
Hi Maree, Thank you for your review. We appreciate all feedback good and bad. We will rectify the problem with the bed asap. Very sorry. We look forward to seeing you in the future. Kind regards Kellie

4/10 - 별로예요

david

연인과의 여행
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
conctruction site next door. verandah over looked next door property when males gathered for noisy drinking sessions, making us feel insecure and reluctant to sit outside.
2022년 2월에 4박 숙박함
답변 제공: kellie 님, 2022년 2월 22일
Dear David, We are very sorry your stay wasn't enjoyable. We strive for our guests to have the best stay with us they can. Unfortunately some things are out of our control. Because of when you arrived during the week, I personally booked you into a room out the back so you would have less noise from the construction site. Regarding the neighbours we have no authority how they behave in there premises. We are in the heart of Broadbeach, the property's are very close together, there are a lot of young people living in Broadbeach and coming for holidays and yes they can make a noise. We do not allow any parties or overly loud noise from our guests and they would be asked to leave if they behaved that way. We hope you reconsider how you feel about our resort. Kind regards Kellie

10/10 - 훌륭해요

Michael

좋아요: 청결 상태, 객실의 편안함
Central
Great location and fantastic weekend, staff very friendly
2021년 11월에 2박 숙박함
답변 제공: Michelle 님, 2021년 12월 6일
Hi Michael, Thank you very much for taking time to write us a review. We look forward to welcoming you here in near future. Thank you and best regards Aruba Sands Resort management team

10/10 - 훌륭해요

Julie

연인과의 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Excellent location. Close walk to the beach, casino and Broadbeach restaurants.
2021년 9월에 1박 숙박함
답변 제공: Kellie Dawson, Aruba Sands Management Team 님, 2021년 9월 26일
Dear Julie, Thank you for your great review, we appreciate all feedback. Looking forward in seeing you again at Aruba Sands Resort. Best Regards, Aruba Sands Management Team

10/10 - 훌륭해요

Bradley

좋아요: 청결 상태, 객실의 편안함
Punching above its weight
Pleasantly surprised on the quality and comfort of this room. I look forward to staying again. Discount room, premium quality.
2021년 6월에 7박 숙박함

6/10 - 괜찮아요

실제 이용하신 고객

2021년 6월에 2박 숙박함

6/10 - 괜찮아요

Skye

가족 여행
별로예요: 청결 상태, 객실의 편안함
2021년 6월에 2박 숙박함

6/10 - 괜찮아요

warren

별로예요: 청결 상태
Not good
Resort very old laminate peeling off on backsplash balcony very dirty floors dirty no Internet was advertised and full cockroaches from under fridge and stove on bench really needs update very overpriced
2021년 5월에 13박 숙박함

8/10 - 좋아요

Dorothy

출장 여행
좋아요: 청결 상태, 객실의 편안함
2021년 5월에 4박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

연인과의 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great location short walk to beach, cafes and restaurants. Very quiet. Room had everything you needed. Having an information book in the rooms maybe a list of Cafes and Restaurants in the area would be handy.
2021년 5월에 2박 숙박함
답변 제공: John 님, 2021년 6월 4일
Hi, We're super happy to hear that you enjoyed your stay with us, and hope you'll consider us again in the future. Regarding information booklets, our units typically contain laminate maps of the local area which includes cafes, restaurants and other locales and activities. This map must not have been included in your unit and we apologise for this. Best regards,

8/10 - 좋아요

실제 이용하신 고객

연인과의 여행
좋아요: 청결 상태, 편의 시설/서비스
The closeness to everything a huge bonus. The unit was very musty and came from bathroom. Has major water damage around sink area in kitchen.
2021년 5월에 5박 숙박함
답변 제공: John 님, 2021년 6월 4일
Hi, We apologise about the state of the unit and are undertaking plans to fix it for future use, and hope that this did not too adversely affect your stay with us. Best regards,

6/10 - 괜찮아요

실제 이용하신 고객

Very noisy, large mult-storey construction site next door made slleeping after 6.30am very difficult. Central location.
2021년 5월에 5박 숙박함
답변 제공: John 님, 2021년 6월 4일
Hi, We're very sorry about the construction that is going on across the road, however there is unfortunately nothing we can do about it. We hope that it did not affect your stay too negatively and hope that you will consider us again in the future. Best regards,

8/10 - 좋아요

Keith

가족 여행
좋아요: 청결 상태
Great getaway
Great location whilst attending Blues on Broadbeach. Close to shops, clubs, surf beach.
2021년 5월에 3박 숙박함

4/10 - 별로예요

실제 이용하신 고객

좋아요: 편의 시설/서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
The location is very close to the beach which is great. However there is construction across the road and they started early Saturday morning. My room was at the back of the building with a small balcony that faced a high rise car park only metres away. It was noisy and not private as people driving up and down the ramp of the car park looked straight into the apartments. All the pictures on last minute.com showed the apartments with nicer balconies and views giving the false impression that I was buying a better room. The room was dark and not very clean. There were chip crumbs on the couch when I checked in. Disappointed and will not stay here again.
2021년 5월에 2박 숙박함
답변 제공: John 님, 2021년 6월 4일
Hi, We're very sorry to hear about how unpleasant your stay with us was. Unfortunately there is not much that we are able to do about the noise that comes from the construction going on across the road. Also unfortunately we a variety of different rooms, we like to make sure that our guests feel comfortable in the rooms that they are in. Had you contacted us and made a request for a specific height or direction for the unit when making the booking we certainly would have provided you with something to suit that request. Furthermore the issues that you have had with the cleanliness of the unit you were in have been forwarded to our cleaning staff and we apologise for this. Best regards,

6/10 - 괜찮아요

실제 이용하신 고객

연인과의 여행
좋아요: 청결 상태
The spa was good the pool was cold the fountain needs water and the place needs a little updating but otherwise a pleasant stay.
2021년 5월에 2박 숙박함

8/10 - 좋아요

실제 이용하신 고객

연인과의 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very tidy, clean and well located. Close to many Broadbeach attractions
2021년 4월에 1박 숙박함
답변 제공: Tina 님, 2021년 4월 22일
Thank you for your feed back! We are looking forward to see you again in the future!

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
2021년 3월에 1박 숙박함
답변 제공: Tina 님, 2021년 4월 22일
Thank you for your feed back! We are looking forward to see you again in the future!

8/10 - 좋아요

Mariana

좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
2021년 1월에 2박 숙박함

10/10 - 훌륭해요

Ester

좋아요: 청결 상태, 객실의 편안함
Little Gem
Opening the door to our unit, we found it to smell quite musky, once we turned the air con on and gave the unit a spray of air freshener it was all good. The unit is small, but, it had everything, including a really comfortable bed. The furnishings were much nicer than I was expecting, given the low price we paid. We certainly loved the pool, and made good use of it, to our surprise, no one else seemed to be there when we were. Last thing to add, is that it is a stairs only complex, thankfully we were on the lowest level, which had the least stairs to climb. We would defiantly stay here again, great value for money, in a good location. win..win.
2020년 12월에 2박 숙박함
답변 제공: Michelle 님, 2020년 12월 15일
Hi Ester, Thank you very much for choosing our resort, and for taking the time to write a review! We are so glad to hear that you enjoyed your stay. We look forward to welcoming you back to our hotel in the future. Sincerely, Michelle

8/10 - 좋아요

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2020년 10월에 1박 숙박함

8/10 - 좋아요

Jason 님, Brisbane

단체 여행
좋아요: 청결 상태, 편의 시설/서비스
Pleasant check in and check out,room was fine but was at back of building facing nothing, besides the domestic going on in the building I had a great stay, very close to the beach and restaurants,don't expect anything flash very basic but comfortable
2020년 10월에 2박 숙박함
답변 제공: Michelle Chen 님, 2020년 10월 5일
Thank you for taking the time to write a review, glad that you had a good experience and we look forward to seeing you again! Many Thanks

6/10 - 괜찮아요

Mark

별로예요: 청결 상태
Great location, unit very tired looking, needs a deep clean. Nowhere to drop off key on check out
2020년 9월에 1박 숙박함
답변 제공: Michelle 님, 2020년 9월 22일
Dear Mark, Thank you for staying with us and for your review and recommendation. We appreciate your valuable feedback on our rooms, we will pay more attention to details. In regards to key drop off, we actually address on our welcome letter. "If you wish to check out early, please drop your key into our letterbox within the entry labelled "BODY CORPORATE-DROP BOX FOR KEYS FOR EARLY DEPARTURES." Thank you once again for your review and for your patronage; and we are looking forward to welcoming you on your next stay with us.

8/10 - 좋아요

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2020년 7월에 1박 숙박함

8/10 - 좋아요

Penny 님, Gold Coast

연인과의 여행
좋아요: 청결 상태
Comfortable bed, clean unit. Good position. Kitchen clean with good appliances
2020년 3월에 1박 숙박함

8/10 - 좋아요

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연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Position and friendliness . Unit had everything necessary and the receptionist went out of her way to make sure we were comfortable.
2020년 3월에 2박 숙박함

10/10 - 훌륭해요

Jackie 님, Melbourne

출장 여행
좋아요: 청결 상태, 편의 시설/서비스
Great location, lovely woman at the front desk and comfy bed.
2020년 2월에 3박 숙박함
답변 제공: Michelle 님, 2020년 2월 23일
Dear Jackie, Thank you for taking time to write this review. I am glad that you had good time here. :-)