호수

더블트리 바이 힐튼 시카고-매그니피션트 마일 여행 후기

4 out of 5

이용 후기

8.6

훌륭해요

평점 10 - 훌륭해요. 2181개 이용 후기 중 1311개" "
평점 8 - 좋아요. 2181개 이용 후기 중 480개" "
평점 6 - 괜찮아요. 2181개 이용 후기 중 198개" "
평점 4 - 별로예요. 2181개 이용 후기 중 98개" "
평점 2 - 너무 별로예요. 2181개 이용 후기 중 94개" "

8.8/10

청결 상태

8.8/10

직원 및 서비스

8.4/10

편의 시설/서비스

8.8/10

숙박 시설 상태 및 시설

8.6/10

친환경

이용 후기

10/10 - 훌륭해요

Hyungbin

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 3월에 2박 숙박함
답변 제공: DT 님, 2023년 3월 17일
Greetings Hyungbin, Your perfect rating has warmed our hearts, and we’re thrilled to have been part of your successful stay. It would be a joy to host you once more on your next visit to downtown Chicago, and you can expect another memorable experience that begins the second you walk through our front doors. Until then! Warm regards, Double Tree Mag Mile

4/10 - 별로예요

Choi

출장 여행, 가족 여행
별로예요: 청결 상태, 직원 및 서비스
2022년 10월에 2박 숙박함
답변 제공: DTC 님, 2022년 10월 24일
Greetings Choi,It was a pleasure to serve as your home-away-from-home and we thank you for sharing your review. We hope your Chicago discoveries can soon pick up again and we hope to serve as your host upon your city return. Kind regards,DoubleTree Mag Mile

8/10 - 좋아요

JUNG SIK

2021년 7월에 6박 숙박함

8/10 - 좋아요

Devaneke

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great accommodation all things considered.
2024년 4월에 3박 숙박함

4/10 - 별로예요

Nertila

단체 여행
별로예요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The staff was ok!
2024년 4월에 2박 숙박함
답변 제공: DT 님, 2024년 4월 25일
Dear Nertila,Thank you for sharing such valuable feedback. We’ll be sure to pass your compliments along to our dedicated team, but we’re disappointed to have fallen short of your expectations. We invite you to reach out directly for any assistance we can provide in helping you return for a visit that truly goes above and beyond. It would be a joy to demonstrate our commitment to the guest experience, and we hope to welcome you for another visit in the months ahead. Until then.Warm regards,DoubleTree Mag Mile

8/10 - 좋아요

Michael

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great location, clean and comfortable, staff were helpful and accommodating. Walkable to many attractions, restaurants, shopping and transit.
2024년 4월에 2박 숙박함
답변 제공: DT 님, 2024년 4월 25일
Greetings Michael,Your glowing review means the world to us, and we thank you for taking the time to share. From our convenient Magnificent Mile location to our dedicated team, we take immense joy in going above and beyond for our guests. With all there is to see and do (and eat!) just steps from our front doors, we encourage you to make us your home away from home for years to come. Until next time!Warm regards,DoubleTree Mag Mile

10/10 - 훌륭해요

Luis Antonio

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Will stay there again.
2024년 4월에 2박 숙박함
답변 제공: DT 님, 2024년 4월 25일
Dear Luis,Your perfect review and promise of a return mean the world to us, and we’re delighted to have shared a memorable stay with you. From our friendly team to our world-class accommodations, we strive to provide our guests with a truly exceptional experience. We eagerly await another opportunity to exceed your expectations, and we wish you nothing but the best until then!Warm regards,DoubleTree Mag Mile

10/10 - 훌륭해요

Jolean

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Enjoyed our time. Love having access to coffee and food right in the lobby. Staff was great. Thank you
2024년 4월에 3박 숙박함
답변 제공: DT 님, 2024년 4월 22일
Greetings Jolean,Your kind words and perfect rating mean the world to us, and we’re thrilled to learn of your exceptional stay. We strive to create a memorable and convenient experience for our guests, and we’re delighted you were able to take advantage of our Made Market and Starbucks in the lobby. We’ll be sure to pass your kind words along to our dedicated team, and we can’t wait to welcome you for another memorable stay soon. Until next time!Warm regards,DoubleTree Mag Mile

10/10 - 훌륭해요

Samantha

단체 여행
Great stay!
2024년 4월에 4박 숙박함
답변 제공: DT 님, 2024년 4월 22일
Dear Samantha,Greetings from Chicago! Your perfect rating has us smiling from ear to ear, and we thank you for taking the time to share. We strive to create an exceptional experience for our guests, and we’re thrilled you were able to take advantage of our world-class amenities and comfortable accommodations. We look forward to being your home away from home for years to come, and we eagerly await your return!Warm regards,DoubleTree Mag Mile

8/10 - 좋아요

Juan Antonio

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nada me disgusto
2024년 4월에 1박 숙박함
답변 제공: DT 님, 2024년 4월 22일
Dear Juan,Your kind words mean the world to us, and we can’t thank you enough for sharing. It would be a joy to be your Magnificent Mile home for years to come, and we invite you to hurry back for another exceptional stay in the months ahead. We look forward to impressing you once again soon and wish you all the best until then!Warm regards,DoubleTree Mag Mile

8/10 - 좋아요

Juan Antonio

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
No me desagrada nada , tido esta excelente
2024년 4월에 2박 숙박함
답변 제공: DT 님, 2024년 4월 22일
Dear Juan,Thank you for sharing such a glowing review! We’re delighted to have shared a memorable stay with you. From our perfect Magnificent Mile location to our friendly team, we take great pride in going above and beyond for our guests. We look forward to welcoming you once again in the months ahead, and we wish you nothing but the best until then!Warm regards,DoubleTree Mag Mile

10/10 - 훌륭해요

Daniel

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 1박 숙박함
답변 제공: DT 님, 2024년 4월 22일
Greetings Daniel,Thank you for sharing your perfect rating! It was a joy to be your Magnificent Mile home, and we’re delighted to have shared a successful stay with you. From our friendly atmosphere to our spacious accommodations, you can always expect a memorable experience from the moment you walk through our front doors. We hope for another opportunity to exceed your expectations once again, and we eagerly await your return. Until then!Warm regards,DoubleTree Mag Mile

6/10 - 괜찮아요

Wendy

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
Air conditioner seemed to freeze up and would not get below 72. It was very hot at times. Had them check it with no feedback or resolution. Other than that it was a great stay.
2024년 4월에 5박 숙박함
답변 제공: DT 님, 2024년 4월 17일
Dear Wendy,Thank you for sharing your review. While we’re thrilled that much of your stay checked all the boxes, we’re disappointed to have not been able to completely exceed your expectations. We look forward to addressing the concerns regarding the air conditioner in your accommodations, and we encourage you to reach out directly for any assistance we can provide in helping you return for a more typical DoubleTree experience. We eagerly await another opportunity to impress and wish you all the best until then.Warm regards,DoubleTree Mag Mile

10/10 - 훌륭해요

Jeff

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Had a great stay here. Great location in downtown. So many bars and restaurants you can walk to. Staff was very friendly and helpful. I had the double queen room. Very spacious and clean. They have a decent gym. My only complaint was the pool was closed. I didn't know that a lot of places in Chicago do that.
2024년 4월에 3박 숙박함
답변 제공: DT 님, 2024년 4월 17일
Greetings Jeff,Your perfect review and kind words have us smiling from ear to ear, and we’re delighted to have shared an exceptional stay with you. From our perfect Magnificent Mile location to our friendly team, you can always expect an unforgettable experience when you make us your home away from home. It would be a joy to welcome you to our clean accommodations and world-class amenities once again in the months ahead (the rooftop pool is always a hit in summer!), and we look forward to exceeding your expectations once again soon. Until next time!Warm regards,DoubleTree Mag Mile

10/10 - 훌륭해요

Maria

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 3박 숙박함
답변 제공: DT 님, 2024년 4월 19일
Greetings Maria,Your perfect rating has us smiling from ear to ear, and we can’t thank you enough for sharing. From our well-appointed accommodations to our friendly team, you can always expect a memorable experience when you join us at the heart of the Magnificent Mile. We look forward to being your home away from home for years to come and eagerly await your return!Warm regards,DoubleTree Mag Mile

6/10 - 괜찮아요

Liliana

별로예요: 직원 및 서비스
It was not what I expected. The hotel room had skittles on the ground and the bathroom was dirty. I don’t think the cleaning personnel took their job serious as you could hear them laughing and socializing most of the time. The area was an unsafe area. I was disappointed.
2024년 4월에 2박 숙박함
답변 제공: DT 님, 2024년 4월 16일
Dear Liliana,We appreciate your feedback and thank you for sharing. We can’t apologize enough for falling short of our usual standards of hospitality and care, and we look forward to addressing your concerns in the days ahead. It would be a joy to demonstrate our commitment to the guest experience, and we invite you to reach out directly for any assistance we can provide in helping you return for a visit more in line with your expectations. The safety of our guests is of the utmost importance, and we eagerly await another opportunity to share all we have to offer with you.Warm regards,DoubleTree Mag Mile

8/10 - 좋아요

John

단체 여행
좋아요: 청결 상태, 직원 및 서비스
The lobby gave a sense of a higher and experience while the rooms were no better than a mid range hotel. Comfy beds. Note: If you’re looking to cast any movies from your personal decide to the TV you’re room, you won’t be able to do it here. Not a smart TV either. Very short walk to the Pier and nice grocery store across the street. For the price it wasn’t what i expected but it is downtown Chicago.
2024년 4월에 3박 숙박함
답변 제공: DT 님, 2024년 4월 16일
Dear John,Thank you for sharing such a worthwhile review. Our location at the heart of the Magnificent Mile is certainly one of our many highlights, and we’re thrilled you were able to take advantage of all the Windy City adventure to be had just steps from our front doors. Your added comments on your accommodations are welcomed, and we look forward to referencing your feedback as we strive to improve. We hope to welcome you for an even more memorable stay in the months ahead, and we eagerly await another opportunity to fully exceed your every expectation. Until next time!Warm regards,DoubleTree Mag Mile

10/10 - 훌륭해요

Angela

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Very nice
2024년 4월에 1박 숙박함
답변 제공: DT 님, 2024년 4월 16일
Greetings Angela,Your kind words have us smiling from ear to ear, and we can’t thank you enough for sharing. It was a pleasure to welcome you to our world-amenities and comfortable accommodations, and we’re thrilled you were able to take advantage of all we have to offer. You can always expect a memorable visit whenever you make us your home away from home, and we eagerly await an opportunity to exceed your expectations once again. Until next time!Warm regards,DoubleTree Mag Mile

10/10 - 훌륭해요

Alayna N

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 1박 숙박함
답변 제공: DT 님, 2024년 4월 15일
Greetings Alayna,Your perfect rating has us smiling from ear to ear, and we’re thrilled to have shared a memorable stay with you. From our perfect Magnificent Mile location to our friendly team, you can always expect an unforgettable visit when you make us your home away from home. We look forward to being your home away from home for years to come, and we can’t wait for your return. Until next time!Warm regards,DoubleTree Mag Mile

10/10 - 훌륭해요

Lori

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 2박 숙박함
답변 제공: DT 님, 2024년 4월 15일
Dear Lori,Thank you for sharing such a high rating! It was a joy to welcome you to all we have to offer at the heart of the Magnificent Mile, and we’re delighted you were able to experience our welcoming environment and well-appointed accommodations. We take great pride in going above and beyond for our guests, and we encourage you to join us for another Windy City adventure. We eagerly await your return and wish you all the best until then!Warm regards,DoubleTree Mag Mile

10/10 - 훌륭해요

Elton

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Clean and comfortable
2024년 4월에 2박 숙박함
답변 제공: DT 님, 2024년 4월 11일
Dear Elton,Greetings from Chicago! Your kind words and perfect review have warmed our hearts, and we’re thrilled to have shared an exceptional stay. You can always expect a warm welcome and clean environment whenever you join us at the heart of the Magnificent Mile, and we encourage you to make us your home away from home for years to come. We eagerly await your return and wish you all the best until then!Warm regards,DoubleTree Mag Mile

10/10 - 훌륭해요

Yana

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 2박 숙박함
답변 제공: DT 님, 2024년 4월 11일
Greetings Yana,Thank you for sharing your perfect rating! It was a joy to be your Magnificent Mile home, and we’re delighted you were able to take advantage of all we have to offer. We strive to provide our guests with everything they need for a memorable stay, and we encourage you to join us for another unforgettable visit once again in the coming months. Until next time!Warm regards,DoubleTree Mag Mile

10/10 - 훌륭해요

Jeanice

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 3박 숙박함
답변 제공: DT 님, 2024년 4월 11일
Dear Jeanice,Your perfect review has us smiling from ear to ear, and we can’t thank you enough for sharing. From our prime Magnificent Mile location to our well-appointed accommodations, you can always expect an unforgettable stay whenever you make us your go-to Chicago destination. We look forward to exceeding your expectations once again in the months ahead, and we wish you all the best until then!Warm regards,DoubleTree Mag Mile

2/10 - 너무 별로예요

Brandi

아이를 동반한 가족 여행, 가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
We went and had issues from the start, first the parking arm won’t go up and maybe we did it wrong? But after that had issues leaving the garage and it was a nightmare so I thought. Next was the vet large and party group that stayed on our floor partying and talking so loud till 5am. I barely got any sleep the two nights I was there. And staff didn’t do anything to minimize the noise. I never write bad reviews but I have to. They did say they would credit me $100 but I have a feeling I won’t see it. We did like the hotel other than these issues. Probably won’t stay here again
2024년 4월에 2박 숙박함
답변 제공: DT 님, 2024년 4월 9일
Dear Brandi,We appreciate your feedback and thank you for sharing. We take great pride in sharing a truly memorable experience for our guests, and we can’t apologize enough for falling short or your expectations. We deeply regret the outside noise that seeped in and disrupted your stay, and we invite you to reach out directly for any further assistance we can provide in alleviating your concerns. It would be a pleasure to demonstrate our commitment to the guest experience, and we hope to hear from you in the days ahead. Until then.Warm regards,DoubleTree Mag Mile

10/10 - 훌륭해요

Doug

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Convenient location.
2024년 4월에 3박 숙박함
답변 제공: DT 님, 2024년 4월 9일
Dear Doug,Your perfect rating means the world to us, and we’re delighted to learn of your unforgettable stay. Our location at the heart of the Magnificent Mile is certainly one of our many highlights, and we’re thrilled you were able to take advantage of all the adventure to be had just steps from our front doors. With all there is to see and do (and eat!) nearby, we invite you to join us for another memorable experience in the months ahead. Until next time!Warm regards,DoubleTree Mag Mile

10/10 - 훌륭해요

Yvonne

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
.
2024년 4월에 1박 숙박함
답변 제공: DT 님, 2024년 4월 9일
Greetings Yvonne,Thank you for sharing your perfect rating! It was a joy to be your Magnificent Mile home, and we’re thrilled you were able to take advantage of all we have to offer. From our friendly environment to our well-appointed accommodations, you can always expect a memorable stay whenever you join us at the heart of the Windy City. We look forward to being your home away from home for years to come, and we encourage you to join us again soon. Until then!Warm regards,DoubleTree Mag Mile

10/10 - 훌륭해요

Juan

2024년 4월에 3박 숙박함
답변 제공: DT 님, 2024년 4월 26일
Dear Juan,Greetings from Chicago! It was a joy to be your Magnificent Mile home, and we’re thrilled to learn of your successful stay. We take great pride in providing our guests with everything they need for a memorable experience, and we’re delighted you were able to take advantage of our endless amenities and world-class hospitality. We look forward to being your home away from home once again in the months ahead, and we eagerly await another opportunity to impress. Until next time!Warm regards,DoubleTree Mag Mile

10/10 - 훌륭해요

Paula

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Tiene lo necesario.
2024년 4월에 3박 숙박함
답변 제공: DT 님, 2024년 4월 9일
Dear Paula,Your perfect rating and kind words mean the world to us, and we thank you for taking the time to share. We take great pride in providing our guests with everything they need for an exceptional stay, and we’re thrilled to have been your home away from home. We look forward to being your Magnificent Mile home for years to come, and we eagerly await another opportunity to exceed your expectations. Until then!Warm regards,DoubleTree Mag Mile

10/10 - 훌륭해요

Yungming

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Walkable
2024년 4월에 3박 숙박함
답변 제공: DT 님, 2024년 4월 9일
Greetings Yungming,Your perfect rating has brightened our day, and we’re thrilled to learn of your memorable Magnificent Mile adventure. With endless Chicago hotspots just steps away, there is no shortage of memories to be had. We look forward to being your Windy City home for years to come, and we invite you to hurry back for another exceptional stay in the months ahead. Until next time!Warm regards,DoubleTree Mag Mile

10/10 - 훌륭해요

phurita

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Good areas room was clean staff are great
2024년 3월에 1박 숙박함
답변 제공: DT 님, 2024년 4월 9일
Dear phurita,Greetings from Chicago! Your perfect rating and kind words mean the world to us, and we’re thrilled to learn of your unforgettable stay. We take great pride in going above and beyond for our guests, and our team will be delighted by your appreciation. It would be a joy to welcome you to our friendly atmosphere and well-appointed accommodations once again in the months ahead, and we hope to exceed your every expectation soon. Until then!Warm regards,DoubleTree Mag Mile

10/10 - 훌륭해요

Anne

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Easy check in, attached garage, hallways smelled AMAZING.
2024년 4월에 1박 숙박함
답변 제공: DT 님, 2024년 4월 4일
Dear Anne,Greetings from Chicago! Your perfect review and kind words mean the world to us, and we we’re delighted to have shared a memorable experience with you. We strive to provide our guests with everything they need for an exceptional stay, and from our parking garage to our welcoming atmosphere, we aim to exceed your expectations. We look forward to being your home away from home for years to come, and we wish you nothing but the best until your return!Warm regards,DoubleTree Mag Mile

10/10 - 훌륭해요

B9

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Beautiful stay
2024년 4월에 2박 숙박함
답변 제공: DT 님, 2024년 4월 4일
Greetings B9,Thank you for sharing such a glowing review! It was a joy to be your Magnificent Mile home, and we’re delighted you were able to take advantage of all we have to offer. From our well-appointed accommodations to our dedicated team, you can always expect an unforgettable stay when you join us at the heart of downtown Chicago. We eagerly await another opportunity to impress and wish you all the best until then!Warm regards,DoubleTree Mag Mile

10/10 - 훌륭해요

Scott

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Thank you
2024년 3월에 1박 숙박함
답변 제공: DT 님, 2024년 4월 4일
Dear Scott,Your perfect rating has us smiling form ear to ear, and we can’t thank you enough for sharing. We strive to go above and beyond for our guests, and we’re delighted you were able to take advantage of our friendly atmosphere and convenient location. We look forward to sharing another comfortable stay with you in the coming months, and we eagerly await another opportunity to exceed your expectations once again. Until then!Warm regards,DoubleTree Mag Mile

8/10 - 좋아요

Shelby

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The shampoo is running out and waiting for more than an hour but still not getting it. We force to go to front desk with untidy clothes on.
2024년 2월에 2박 숙박함
답변 제공: DT 님, 2024년 4월 3일
Dear Shelby,Thank you for sharing such valuable insights. We take great pride in quickly and efficiently meeting the needs of our guests, and we apologize for our atypical response time to your request. We promise to deliver a world-class experience on your next visit to the heart of the Magnificent Mile, and we eagerly await the next opportunity to truly exceed your expectations. Until then!Warm regards,DoubleTree Mag Mile

4/10 - 별로예요

Earl Russell 님, Chaska

가족 여행
별로예요: 직원 및 서비스
The one bright spot was the bellhop team who handled our luggage very well. They were courteous, moved quickly and made sure we had what we needed. Otherwise: The property was very loud. We could hear everything from outside noise, to hallways and neighbors. When calling the front desk after midnight because neighbors were having a party and kids were trying to sleep we were dismissed by the man answering the phone. He was rude and argumentative. I would not stay at this hotel again.
2024년 3월에 2박 숙박함
답변 제공: DT 님, 2024년 4월 3일
Dear Earl,We welcome your feedback and thank you for taking the time to share. While we’re delighted to learn of your appreciation for our dedicated team, we’re disappointed to learn of the outside noise that seeped in and disrupted your stay. We take great pride in going above and beyond for our guests, and we can’t apologize for falling short of our usual standards. We encourage you to reach out directly for any assistance we can provide in alleviating your concerns, and we hope to hear from you in the days ahead. We wish you all the best and eagerly await an opportunity to demonstrate our commitment to a world-class guest experience.Warm regards,DoubleTree Mag Mile

10/10 - 훌륭해요

Tyler

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Staff was tremendous. From the check in process (Tate) to the cleaning staff and the restaurant staff. All were kind and happy to take care of their customers.
2024년 3월에 3박 숙박함
답변 제공: DT 님, 2024년 4월 2일
Greetings Tyler,Your kind words have us smiling from ear to ear, and we can’t thank you enough for sharing such a glowing review. We’re nothing without our dedicated team, and we can’t wait to pass your compliments along. Tate is one of our best, and he will be thrilled by your appreciation for his efforts. You can always expect a warm welcome and friendly environment whenever you make us your downtown Chicago home, and we encourage you to join us for another memorable stay soon. Until then!Warm regards,DoubleTree Mag Mile

10/10 - 훌륭해요

Kara

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함
답변 제공: DT 님, 2024년 4월 2일
Dear Kara,Your perfect rating means the world to us, and we thank you for taking the time to share. From our friendly team to our well-appointed accommodations, you can always expect a memorable stay when you join us at the heart of the Magnificent Mile, and we invite you to make us your downtown Chicago choice for years to come. Until next time!Warm regards,DoubleTree Mag Mile

4/10 - 별로예요

Richard

가족 여행
Expedia and the hotel are playing some kind of a game with breakfasts. I paid Expedia for breakfast to be included and then the hotel wouldn’t honor it. Very sad how it was handled with Expedia the hotel and the staff..
2024년 3월에 2박 숙박함
답변 제공: DT 님, 2024년 4월 1일
Dear Richard,We appreciate your valuable insights and thank you for taking the time to share. We’re disheartened to learn of your disappointing stay, and we deeply regret the miscommunication you experienced. We would like to extend our sincere apologies for any frustration or disappointment this may have caused during your stay. Should you wish to discuss your experience in further detail, we encourage you to reach out directly so that we can schedule a time to resolve these concerns. It would be a joy to demonstrate our commitment to the guest experience, and we look forward to hearing from you in the coming days.Warm regardsDoubleTree Mag Mile

10/10 - 훌륭해요

ANA MARY 님, Saint Cloud

가족 여행
2024년 3월에 4박 숙박함
답변 제공: DT 님, 2024년 4월 1일
Dear Ana,Thank you for sharing your perfect review! We take great pride in going above and beyond for our guests, and we’re delighted you were able to take advantage of all we have to offer. From our friendly team to our well-appointed accommodations, you can always expect a memorable stay when you make us your Magnificent Mile home. We eagerly await another opportunity to impress and hope to see you again soon!Warm regards,DoubleTree Mag Mile

8/10 - 좋아요

Bianca

가족 여행
좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The room could have been wiped down a little better. As well as didn’t ask for a wheelchair room but received one.
2024년 3월에 1박 숙박함
답변 제공: DT 님, 2024년 4월 1일
Greetings Bianca,We appreciate your valuable insights and thank you for sharing. It was a pleasure to welcome you to all we have to offer at the heart of the Magnificent Mile, and we’re thrilled to have shared our endless amenities and world-class hospitality with you. Your added feedback on your accommodations is welcomed, and we look forward to sharing a truly exceptional stay with you in the months ahead. Until next time!Warm regards,DoubleTree Mag Mile

10/10 - 훌륭해요

Kathy

아이를 동반한 가족 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Easy to check in and extremely friendly staff
2024년 3월에 1박 숙박함
답변 제공: DT 님, 2024년 3월 28일
Greetings Kathy,Your kind words and perfect rating have us smiling from ear to ear, and we can’t thank you enough for sharing. You can always expect an efficient check-in and world-class hospitality whenever you join us for a Magnificent Mile getaway, and we invite you to make us your downtown Chicago home for years to come. We can’t wait to have the privilege of serving you once again soon, and we eagerly look forward to your return. Until then!Warm regards,DoubleTree Mag Mile

10/10 - 훌륭해요

Robert

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great stay
2024년 3월에 1박 숙박함
답변 제공: DT 님, 2024년 3월 28일
Dear Robert,Thank you for sharing your perfect rating! It was a joy to be your Magnificent Mile home, and we’re delighted you were able to take advantage of all we have to offer. From our convenient location just steps away from many Chicago hotspots to our friendly team, you can always expect an unforgettable experience whenever you make us your home away from home. We look forward to welcoming you once again in the months ahead, and we wish you nothing but the best until then!Warm regards,DoubleTree Mag Mile

8/10 - 좋아요

James

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Staff was welcoming and professional. Room was clean and the bed was super comfortable! Thanks for the stay!
2024년 3월에 4박 숙박함
답변 제공: DT 님, 2024년 3월 28일
Dear James,Greetings from Chicago! Your glowing review has us brightened our day, and we’re thrilled to learn of your exceptional experience. Our restful and restorative accommodations are designed with the guest in mind, and our team will be delighted your kind words for their efforts. It would be a true pleasure to welcome you for another memorable stay in the months ahead, and we look forward to exceeding your expectations for years to come. Until next time!Warm regards,DoubleTree Mag Mile

10/10 - 훌륭해요

Madisen

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very friendly staff.
2024년 3월에 3박 숙박함
답변 제공: DT 님, 2024년 3월 27일
Greetings Madison,Your glowing review has us smiling from ear to ear, and we’re thrilled to have provided you with an exceptional experience. Our team will be thrilled by your kind words, and we can’t wait to pass your positive feedback along. You can always expect a warm and friendly environment when you join us at the heart of the Magnificent Mile, and we eagerly await another opportunity to exceed your expectations. Until next time!Warm regards,DoubleTree Mag Mile

8/10 - 좋아요

Liliana

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 2박 숙박함
답변 제공: DT 님, 2024년 3월 27일
Dear Liliana,Your high rating has brightened our day, and we thank you for taking the time to share. We strive to provide our guests with an experience that keeps them coming back to the heart of the Magnificent Mile again and again, and we look forward to truly going above and beyond for you on another visit soon. We eagerly await another chance to exceed your expectations and we hope to see you once again soon!Warm regards,DoubleTree Mag Mile

10/10 - 훌륭해요

Maybeline

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
We had a nice stay!
2024년 3월에 2박 숙박함
답변 제공: DT 님, 2024년 3월 26일
Greetings Maybeline,We’re thrilled to learn of your memorable stay, and we can’t thank you enough for sharing. We strive to provide our guests with a welcoming and friendly environment, and we’re delighted you were able to take advantage of our world-class hospitality and comfort. You can always expect a satisfying stay whenever you walk through our front doors, and we look forward to being your Magnificent Mile home for years to come. Until next time!Warm regards,DoubleTree Mag Mile

4/10 - 별로예요

Abby

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We found finger nails in the bed along with hair, no where to get anything to eat like a market or anything in the hotel. It was disgusting
2024년 3월에 1박 숙박함
답변 제공: DT 님, 2024년 3월 25일
Dear Abby,We appreciate your feedback and thank you for sharing. We’re disappointed to learn that your stay fell short of expectations, and we can’t apologize enough for your atypical experience. We take great pride in sharing our clean accommodations and many amenities with our guests, and we look forward to addressing your concerns in the coming days. We hope for another opportunity to welcome you to all we have to offer in the months ahead, and it would be a joy to share a true DoubleTree experience with you soon. We hope you’ll take advantage of our bountiful MadeMarket upon your return, and we encourage you to reach out directly for any further concerns you may have. We wish you nothing but the best and eagerly await an opportunity to truly impress. Until then.Warm regards,DoubleTree Mag Mile

10/10 - 훌륭해요

Lindia

Friendly employees
2024년 3월에 2박 숙박함
답변 제공: DT 님, 2024년 3월 25일
Greetings Lindia,Your perfect rating has brightened our day, and we’re thrilled to learn of your exceptional experience. We strive to create the kind of welcoming environment that keeps our guests coming back again and again, and our team will be delighted by your kind words for their efforts. You can always expect a warm smile and friendly conversation whenever you join us at the heart of the Magnificent Mile, and we look forward to being your home away from home for years to come. We eagerly await your return and wish you all the best until then!Warm regards,DoubleTree Mag Mile

10/10 - 훌륭해요

Dyllan

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함
답변 제공: DT 님, 2024년 3월 26일
Dear Dyllan,Your perfect rating means the world to us, and we appreciate you taking the time to share. You can always expect a comfortable stay filled with world-class amenities and genuine hospitality whenever you make us your downtown Chicago home, and we can’t wait to exceed your expectations once again in the months ahead. We wish you all the best and eagerly await your return!Warm regards,DoubleTree Mag Mile

10/10 - 훌륭해요

Anna

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Right in downtown.
2024년 2월에 1박 숙박함
답변 제공: DT 님, 2024년 3월 21일
Dear Anna,Thank you for sharing your exceptional rating! It was a joy to be your home at the heart of the Magnificent Mile, and we’re thrilled you were able to take advantage of all the surrounding area has to offer. You can always expect a world-class stay and memorable adventure whenever you walk through our front doors, and we encourage you to join us once again in the months ahead. Until then!Warm regards,DoubleTree Mag Mile