숙박 시설 내 편의 시설/서비스

컨트리야드 바이 메리어트 마이애미 웨스트/FL 턴파이크 여행 후기

3 out of 5

이용 후기

8.6

훌륭해요

평점 10 - 훌륭해요. 1000개 이용 후기 중 579개" "
평점 8 - 좋아요. 1000개 이용 후기 중 233개" "
평점 6 - 괜찮아요. 1000개 이용 후기 중 72개" "
평점 4 - 별로예요. 1000개 이용 후기 중 44개" "
평점 2 - 너무 별로예요. 1000개 이용 후기 중 72개" "

8.8/10

청결 상태

8.6/10

직원 및 서비스

8.0/10

편의 시설/서비스

8.8/10

숙박 시설 상태 및 시설

8.6/10

친환경

이용 후기

10/10 - 훌륭해요

Su An

2022년 5월에 1박 숙박함
답변 제공: Front Desk 님, 2022년 5월 18일
Thank you for your comments, we strive to make your stay pleasant and comfortable.

6/10 - 괜찮아요

Su An

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
2021년 11월에 1박 숙박함
답변 제공: Front Office Manager 님, 2021년 11월 30일
Thank you your feedback. We appreciate for staying with us.

8/10 - 좋아요

Paula 님, Palm Coast

아이를 동반한 가족 여행, 출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
good place
2024년 4월에 1박 숙박함
답변 제공: Jimmy 님, 2024년 4월 12일
Dear Paula,I would like to thank you for your time and effort in giving us your review. With each review we grow as a business and take pride knowing we did a great service to our guest. We hope to welcome you back to our hotel.Sincerely,Management

10/10 - 훌륭해요

John

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함
답변 제공: Jimmy 님, 2024년 4월 13일
Dear John,I would like to thank you for your time and effort for leaving us your review. We take all reviews and try to grow as a business. That being said we would like to learn more on how we provided great service to you. we hope to hear from you soon and welcome you back to our hotel.Sincerely,Management

10/10 - 훌륭해요

SHRAGA

2024년 3월에 1박 숙박함
답변 제공: Jimmy 님, 2024년 4월 4일
Dear Shraga,I would like to thank you for the time and effort you took to leaving us your review. Moment like this helps us grow as a business. We hope to welcome you back to our hotel again.Sincerely,Management

10/10 - 훌륭해요

Maxine

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I didn’t like the fact that the AC turns on and off automatically Overall very good property and the staff friendly
2024년 3월에 4박 숙박함
답변 제공: Jimmy 님, 2024년 4월 4일
Dear Maxine,I would like to thank you for the time and effort you took to leaving us your review. Reading your review let us know that we provide the best service to our guest and for that we thank you. We hope to welcome you back soon to our hotel.Sincerely,Management

8/10 - 좋아요

Elizabeth

가족 여행
Expensive
2024년 3월에 1박 숙박함
답변 제공: Jimmy 님, 2024년 4월 1일
Dear Elizabeth,I would like to thank you for taking the time and effort to leaving us a review. We take pride knowing we did provided a great service to our guest. That being said I'm sorry you feel the prices was to expensive. Can you please explain more about why you feel this way. It would really helps us out allot. We hope to hear from you soon.Sincerely,Management

10/10 - 훌륭해요

Alexa

2024년 3월에 1박 숙박함
답변 제공: Jimmy 님, 2024년 4월 21일
Dear Alexa,I would like to thank you for your time and effort in leaving us your review. Moments like this make us proud knowing that we provided great service to our guest. We hope to welcome you back to our hotel.Sincerely,Management

10/10 - 훌륭해요

julio

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Gorgeous hotel super clean staff amazing
2024년 3월에 1박 숙박함
답변 제공: Jimmy 님, 2024년 3월 30일
Dear Julio,I would like to first off say thank you for giving us the time and effort on leaving us a good review. I also would like to say thank you for you kind words I will definitely share this with our staff team. We hope to welcome you back to our hotel.Sincerely,Management

10/10 - 훌륭해요

Shana

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 3박 숙박함
답변 제공: Jimmy 님, 2024년 3월 28일
Dear Shana,I would like to thank you for giving us the time and effort in giving us a good review. Moment like this give pride know we are doing a god job. We hope to welcome you back again at our hotelSincerely,Management

10/10 - 훌륭해요

Marjorie A.

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Clean confortable hotel. Staff friendly and helpful especially Nicholas Tenardo. Disappointed there was no airport shuttle, and dining was limited with no close options
2024년 3월에 2박 숙박함
답변 제공: Jimmy 님, 2024년 3월 28일
Dear Marjorie,I would like to thank you for your time and effort for leaving us you good review. its review like this that helps grow as a business. I'm sorry about the shuttle unfortunately we do not provide that service. and we have restaurant close to us ask any front desk agent and they will be more then happy to help. We hope to welcome you back soon.Sincerely,Management

10/10 - 훌륭해요

Keri 님, Miami

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Very friendly staff, clean spacious room will definitely stay again. Only negative we both wanted a coffee in room and only one serving of coffee. Other serving was decaf yuk
2024년 3월에 1박 숙박함
답변 제공: Jimmy 님, 2024년 3월 28일
Dear Keri,I would like to start off by saying thank you for giving us your time and effort in leaving us a good review. We share this with our staff to show we appreciate our team and our guest. I will speak to housekeeping to make sure we offer both coffee type to our guest room. we hope to welcome you back to our hotel.Sincerely,Management

10/10 - 훌륭해요

Nadia

2024년 3월에 1박 숙박함
답변 제공: Jimmy 님, 2024년 4월 8일
Dear Nadia,I would like to thank you for taking the time and effort in leaving us your review. It means the world to us knowing we provided great service to our guest. We hope to welcome you back again. Sincerely,Management

10/10 - 훌륭해요

Marcos

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Was very comfortable and clean
2024년 3월에 7박 숙박함
답변 제공: Jimmy 님, 2024년 3월 21일
Dear Marcos,I would like to thank you for taking the time and effort to giving us a review. Moment like this help as a business to grow. we hope to welcome you back to our hotel.Sincerely,Managaement

4/10 - 별로예요

Janice

2024년 3월에 2박 숙박함
답변 제공: Jimmy 님, 2024년 3월 21일
Dear Janice,I would like to sincerely apologize for the Experience you had staying at our hotel. If you be so kind and tell us what didn't met your expectations. We hope to hear from you soon and to make amends for your stay.Sincerely,Management

8/10 - 좋아요

Shane

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very convenient for families
답변 제공: Jimmy 님, 2024년 3월 21일
Dear Shane,I would like to thank you for giving the time and effort and giving us a good review. Moment like this help us as a business to grow. We hope to welcome you back to our hotel.Sincerely,Management

10/10 - 훌륭해요

Yissel

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
We love the stay
2024년 3월에 1박 숙박함
답변 제공: Jimmy 님, 2024년 3월 21일
Dear Yissel,I would like to thank you for your time and effort for leaving us a review. Moment like this give pride knowing we are give great service to our guest. We hope to welcome you back again.Sincerely,Management

10/10 - 훌륭해요

Jeffrey

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very nice property. Bistro was good breakfast option. Outdoor patio was nice.
2024년 3월에 2박 숙박함
답변 제공: Jimmy 님, 2024년 3월 21일
Dear Jeffrey,I would like to thank you for giving the time and effort to giving us a good review. Moment like this help us to grow moment like this help us grow as business. we hope to welcome you back to our hotel.Sincerely,Management

10/10 - 훌륭해요

John 님, Los Angeles

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
a bit of a drive from the airport - on the edge of the city - it's very quiet and solid and peaceful. no issues. very cozy. lots of places to eat. excellent front desk staff who are helpful and sharp
2024년 3월에 2박 숙박함
답변 제공: Jimmy 님, 2024년 3월 21일
Dear John,I would like to thank you for giving the time and effort to giving us a good review. Moment like this help us to grow as a business. we hope to welcome you back to our hotel.Sincerely,Management

2/10 - 너무 별로예요

Pablo

아이를 동반한 가족 여행, 가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I arrived to check in at night after a long trip and I had to carry all the suitcases up the stairs to the 5th floor, because the elevators were not working, when we took a bath the hot water came and went. The staff serving at breakfast are super rude and the breakfast is terrible.
2024년 3월에 1박 숙박함
답변 제공: Jimmy 님, 2024년 3월 21일
Dear Pablo,I would like to sincerely apiologies for the experience you had staying at our hotel. we have since fix the issue with the elevator so this will not happen again with our guest. We are in talks with a third party company to fix the water issue as well. We also show this to our food and beverage manager so we can retrain our staff to Marriott standards. we hope to make amends for your stay and welcome you back.Sincerely,Management

10/10 - 훌륭해요

Sheretha

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Clean, quiet and I felt safe. Staff was very attentive. Only issue was the construction around hotel, but I would still stay there again! Loved the crescent shaped chair in room!
2024년 2월에 1박 숙박함
답변 제공: Jimmy 님, 2024년 3월 21일
Dear Sheretha,I would like to thank you for giving the time and effort to giving us your review. we appreciate your kind word about our hotel. I personally love chair as well. We hope to welcome you back soon.Sincerely,Management

10/10 - 훌륭해요

Cora

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 2박 숙박함
답변 제공: Jimmy 님, 2024년 3월 22일
Dear Cora,I would like to thank you for your time and effort in to writing us a review. Moment like this helps us grow as a business .We hope to welcome you back to our hotel.Sincerely,Mangement

10/10 - 훌륭해요

Shantal

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 2박 숙박함
답변 제공: Jimmy 님, 2024년 3월 22일
Dear Shantal,I would like to thank you for your time and effort for leaving us a good review. Moment like this help us grow as a business. We hope to welcome you back to our hotel.Sincerely,Management

10/10 - 훌륭해요

JORDANA

2024년 2월에 2박 숙박함
답변 제공: Jimmy 님, 2024년 3월 21일
Dear Jordana,I would like to thank you for taking the time and effort to leaving us your review. Moment like this helps us as a business to grow. We hope to welcome you back to our hotel.Sincerely,Management

6/10 - 괜찮아요

Love Sabine

좋아요: 청결 상태
For the price, the breakfast could be better and it should have a shuttle service.
2024년 2월에 1박 숙박함
답변 제공: Jimmy 님, 2024년 3월 22일
Dear Love Sabine,I would like to thank you for giving us your time and effort to leaving us a review. Moment like this help us grow as a business. That being said we will show this to our food and beverage manager so we can try to change the menu. Also, we apologies for not having a shuttle service however it's not part of our service. But you can sign up to Marriott Bonvoy and link an uber account so you can earn points and those point can earn you free night stay at any Marriott Property. We hope to welcome you back to our hotel.Sincerely,Management

4/10 - 별로예요

Amine

출장 여행
좋아요: 숙박 시설 상태 및 시설
별로예요: 직원 및 서비스
Receptionist and the supervisor customer service required improvements in many ways.
2024년 2월에 2박 숙박함
답변 제공: Jimmy 님, 2024년 3월 22일
Daer Amine, I would like to sincerely apologies for the experience you had staying at our hotel. I would like to inform you that we have retrain and change our staff around so moment like this will not happen again. We hope to welcome back to this hotel so we can make amends.Sincerely,Management

10/10 - 훌륭해요

Carmen

2024년 2월에 1박 숙박함
답변 제공: Jimmy 님, 2024년 3월 21일
Dear Carmen,I would like to thank you for taking the time and effort to giving us your review. Moment like this helps us grow as a business. We hope to welcome you back to our hotel.Sincerely, Management

4/10 - 별로예요

Jean Naurable

가족 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
The charge for breakfast but it's like nothing!
2024년 2월에 1박 숙박함
답변 제공: Jimmy Rodriguez 님, 2024년 2월 17일
Dear Jean, We would like to express our apologies for any inconvenience caused by the breakfast. We acknowledge that it has been approved by Marriott. We value your suggestions and will discuss them with our Food and Beverage Manager to explore additional options for our guests.Sincerely,Front Desk ManagerJimmy RodriguezCourtyard Miami West FL/Turnpike11580 NW 105th ST. Miami-FL 33178305-500-9600Jimmy.rodriguez@dhmhotels.com

8/10 - 좋아요

Rexiel

2024년 2월에 1박 숙박함
답변 제공: Jimmy 님, 2024년 3월 21일
Dear Rexiel,I would like to thank you for taking the time and giving us a review. Moment like this help us grow as a business. We hope to see you again. Sincerely,Management

8/10 - 좋아요

Leon Gerald Mauricin

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very convenient to where we were meeting with a colleague.
2024년 1월에 1박 숙박함
답변 제공: Jimmy 님, 2024년 3월 22일
Dear Leon Gerald Mauricin,I would like to thank you for your time and effort for giving us a good review. Moment like this give us pride know we did a great job to our guest. We hope to welcome you back again.Sincerely,Mangement

8/10 - 좋아요

Wanlapa

2024년 1월에 4박 숙박함
답변 제공: Jimmy 님, 2024년 3월 21일
Dear Wanlapa,I would like to say thank you for taking the time and effort to leaving us a good review. Moment like this helps us a business to grow. we hope to welcome you back to our hotel.Sincerely,Management

10/10 - 훌륭해요

Trudy

2024년 2월에 1박 숙박함
답변 제공: Jimmy 님, 2024년 3월 22일
Dear Trudy,I would like to start off by saying thank you for take the time and effort to giving us a good review. Moment like this help us as a business to grow. We are happy that you enjoy our hotel and we hope to welcome you backSincerely,Mangement

6/10 - 괜찮아요

alexander 님, Rio de Janeiro

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Don't buy the "Breakfast" it's a fix menu of items from the Hotel Starbucks, mainly bakery items, yoghurt or coffee (regular brew type). In case you want to order an "Americano" it's just a one expresso shot and then hot water is added, rather than a regular coffee with an expresso shot.
2024년 1월에 8박 숙박함
답변 제공: Jimmy 님, 2024년 3월 22일
Dear Alexander,I would like to Thank you for your time and effort for giving meus a good review. that being said I would like to inform you that I will bring this to inform you that I will bring this to our food and beverage manager and see what we can do to improve on the menu. We hope this doesn't effect you from choosing us for your next stay.Sincerely,Mangement

2/10 - 너무 별로예요

Danielle

별로예요: 편의 시설/서비스
When we got to our room the tv volume did not work. Maintenance was able to fix it. Second issue is when I was showering the water just shut off mid shower. I had soap everywhere and it was dripping out. Knocked on my friends door next to mine and her water didn’t work either. Took maintenance about ten mins then it worked again but it took ten mins for it to warm up. The AC unit in our room was so loud it kept us up at night.
2024년 2월에 1박 숙박함
답변 제공: Jimmy 님, 2024년 3월 22일
Dear Danielle,I would like to sincerely apologies for the experience you had staying at our hotel. I would like to inform you that we have shown this to our head of engineer and since then fix these issue. the water issue is being fix by a third party company. we also fix the issue and with the TV so our guest wont have the same issue. and we have fix the ac issue as well. We hope this doesn't effect you from pick us for your next stay so we can make amends.Sincerely,Mangement

8/10 - 좋아요

Wanlapa

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Good
2024년 1월에 1박 숙박함
답변 제공: Jimmy 님, 2024년 3월 22일
Dear Wanlapa,I would like to thank you for your time and effort for giving us a review. Moment like this help us grow as business. We hope to welcome you back in our hotel.Sincerely,Management

10/10 - 훌륭해요

Yusniel

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Good
2024년 1월에 2박 숙박함
답변 제공: Jimmy 님, 2024년 3월 22일
Dear Yusniel,I would like to thank you for your time and effort for giving us a review. Moment like this give us pride knowing we did a good job in giving the best service to our guest. we hope to welcome you back to our hotel.Sincerely,Management

6/10 - 괜찮아요

Arnold

좋아요: 직원 및 서비스
별로예요: 청결 상태
Hair on the floor of the bathroom. Walls were discoloured; appeared to be dirty. TV had a flaw in the screen. Water pressure in the shower was low and pulsing at times.
2024년 1월에 1박 숙박함
답변 제공: Jimmy 님, 2024년 3월 22일
Dear Arnold,I would like to sincerely apologies for the experience you had staying at our hotel. I have boughten this up housekeeping staff and retrain them so this will not happen again. We also shown this to our head engineer so we can address this issue. we hope this doesn't effect you when choosing your hotel and we can make amends.Sincerely,Management

2/10 - 너무 별로예요

Yury

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Good for what I was expecting!
2024년 1월에 2박 숙박함
답변 제공: Jimmy 님, 2024년 3월 22일
Dear Yury,I would like to sincerely apologize for the experience you had staying at our hotel. I would like to ask what was it that didn't meet your expectations? I ask so i can fix the issue so we can give our guest the best experience for our guest. we hope to hear from you again.Sincerely,Mangement

10/10 - 훌륭해요

Carolina

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Excelente
Super rápido el check-in y buena atención. La habitación impecable y cómoda.
2024년 1월에 1박 숙박함
답변 제공: Jimmy 님, 2024년 3월 22일
Dear Carolina,I would like to thank you for your time and effort for leaving us a good review. We take pride knowing we provide the best quality service to our guest. We hope to welcome you back to our hotel again.Sincerely,Management

8/10 - 좋아요

HARRIETH

연인과의 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
I enjoy staying here. Nothing special about it. It’s convenient. There really should be a complimentary breakfast, but there isn’t.
2024년 1월에 1박 숙박함
답변 제공: Jimmy 님, 2024년 3월 22일
Dear Harrieth,I would like to express my sincere gratitude for leaving us a good review. We take pride knowing that we provide the best service for our guest. We hope to welcome you back to our hotel.Sincerely,Management

10/10 - 훌륭해요

robert

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Vary clean room
2023년 12월에 1박 숙박함
답변 제공: Jimmy 님, 2024년 3월 22일
Dear Robert,I would like to sincerely thank you for your time and effort for you feedback. Moment like this help us grow as a business. We hope to welcome you back in our hotel.Sincerely,Management

2/10 - 너무 별로예요

Megan

2024년 1월에 1박 숙박함
답변 제공: Jimmy 님, 2024년 3월 22일
Dear Megan,I would like to sincerely apologize for the experience you had staying at our hotel. If you don't mind giving us some more feedback so we can learn more and better improve our staff and hotel. We hope to hear from you soon.Sincerely,Management

8/10 - 좋아요

Crystal

좋아요: 직원 및 서비스
2024년 1월에 3박 숙박함

2/10 - 너무 별로예요

Yixin

좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
별로예요: 직원 및 서비스
The manager Jimmy might ruin your trip. My experience is I paid $148 for breakfast for 2 nights of 2 rooms, but I didn’t get anything as a breakfast. I talked with the manager Jimmy, he is very positive and promised to get me the refund the same day as I checking out. However, when I leave Miami that day later, I got his email saying he couldn’t help and ask me to contact the third party where I booked my trip (which is Expedia) myself. Well, so I did, however the Expedia staff said he couldn’t be reached. I called twice in 4 four days. So… just imagine if any problem happened to you during your stay, what kind of help you might get from him.
2024년 1월에 2박 숙박함

6/10 - 괜찮아요

Adrian

연인과의 여행
2024년 1월에 4박 숙박함

6/10 - 괜찮아요

Dong

가족 여행
좋아요: 청결 상태
some time no hot water
2024년 1월에 4박 숙박함

10/10 - 훌륭해요

Thomas

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2024년 1월에 3박 숙박함

10/10 - 훌륭해요

Eileen

단체 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
2024년 1월에 1박 숙박함

8/10 - 좋아요

Pranav

좋아요: 청결 상태, 숙박 시설 상태 및 시설
2024년 1월에 1박 숙박함

10/10 - 훌륭해요

Eileen

연인과의 여행
좋아요: 숙박 시설 상태 및 시설
It was good
2024년 1월에 2박 숙박함