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페어필드 바이 메리어트 인 & 스위트 레이넘 미들버러/플리머스 여행 후기

2.5 out of 5
페어필드 바이 메리어트 인 & 스위트 레이넘 미들버러/플리머스
4 Chalet Rd, Middleborough, MA

이용 후기

8.4

매우 좋아요

평점 10 - 훌륭해요. 339개 이용 후기 중 156개" "
평점 8 - 좋아요. 339개 이용 후기 중 108개" "
평점 6 - 괜찮아요. 339개 이용 후기 중 45개" "
평점 4 - 별로예요. 339개 이용 후기 중 16개" "
평점 2 - 너무 별로예요. 339개 이용 후기 중 14개" "

8.6/10

청결 상태

8.8/10

직원 및 서비스

7.8/10

편의 시설/서비스

8.4/10

숙박 시설 상태 및 시설

8.2/10

친환경

이용 후기

8/10 - 좋아요

YOUNGSIK

좋아요: 직원 및 서비스
별로예요: 청결 상태
2023년 12월에 18박 숙박함

6/10 - 괜찮아요

Ana

좋아요: 직원 및 서비스
2024년 4월에 1박 숙박함

2/10 - 너무 별로예요

Keith

연인과의 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태
Made a reservation thru expedia and when i arrived they told me they don't know why expedia sold me a room because they don't have any.
2024년 4월에 1박 숙박함

6/10 - 괜찮아요

Jenn

연인과의 여행, 가족 여행
좋아요: 직원 및 서비스
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
Bathroom was Not grouted well and unclean looking , shower was a little leaky and loose, glass doors were hard to slide open and closed. Curtains had stains on them.
2024년 4월에 1박 숙박함

10/10 - 훌륭해요

Francie

2024년 3월에 1박 숙박함

10/10 - 훌륭해요

Patrick

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The laundry facilities was down and was inconvenient at this time but other than that it was good
2024년 2월에 1박 숙박함

10/10 - 훌륭해요

Liz

단체 여행, 연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The hotel was exceptionally clean and the breakfast was excellent. The staff at this location were excellent, from the checkin to housekeeping. You could tell that the staff actually enjoyed their jobs. Would definently recommend this location.
2024년 2월에 1박 숙박함

10/10 - 훌륭해요

Carole

단체 여행, 가족 여행
좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
Convenience to celebration we were attending in area. Lots of restaurants nearby.
2024년 2월에 1박 숙박함

10/10 - 훌륭해요

Cynthia

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Professional, friendly staff. Beautiful, clean room. Great stay!!
2024년 1월에 1박 숙박함

2/10 - 너무 별로예요

Maria

좋아요: 청결 상태
별로예요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
GM I used cart to forcibly enter my room after I told him I was not dressed a thread. Looked me up an down in my naked state and proceeded to degrade and barate me. I begged him to allow me to put clothes on. He called the police for my request and I had to run into the common hallway WHILST robing myself and in tears. There is video, witnesses and a suit for sexual in support of this experience. SO WHY WOULD I BE FORCED NY YHE GM TO FLEE THE HOTEL NAKED IN NEW ENGLAND JANUARY? I asked for 5 min to prepare the $20 incidental fee in my account. This is all investigable and collaborated by police reports, pending litigation and subpoena of witness and video testimony. All I ask for was a refund for the $150 check in because I was not allowed to check in. A refund for my entire 3-day stay would be even better but I'm not going to hold my breath. And I will make sure that that man loses his job.
2024년 1월에 1박 숙박함

10/10 - 훌륭해요

Eduardo

2024년 1월에 2박 숙박함

10/10 - 훌륭해요

Kevin

2023년 12월에 1박 숙박함

10/10 - 훌륭해요

Bonnie

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Cigarette smoke in the breakfast eating area apparently from an employee smoking in the back kitchen. Very undesirable while trying to eat . Employees/ Guests smoking directly in front of the entry to the hotel .
2023년 11월에 1박 숙박함

6/10 - 괜찮아요

Jane

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
별로예요: 직원 및 서비스
i dont care either!!!!
we arrived at 3:00 sat. left to attend a wedding. returned around 10:30. the door in the back was unlocked to enter the hotel. i did not have to use a pass card to enter hotel .first floor was filed with about 15-20 kids running around,. went to front desk and told her about the open door. told her something could happen to on of the kids. she said if the parents didnt care neither did she. the parents were int room adjacent to the lobby having a good time drinking.
2023년 10월에 1박 숙박함

10/10 - 훌륭해요

Robert

2023년 10월에 1박 숙박함

8/10 - 좋아요

Meghan

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Nice overall stay
Overall a great experience. Avoid the continental breakfast though. The oatmeal wasn’t cooked the breakfast hot items were just microwaved and the bread products were all stale. On the bright side the hotel itself was nice and the service was friendly and attentive.
2023년 10월에 2박 숙박함

10/10 - 훌륭해요

Alan

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 9월에 1박 숙박함
답변 제공: Bree 님, 2023년 10월 6일
Thank you so much for providing your feedback. We are pleased that you enjoyed your stay with us!We look forward to seeing you again. Kind Regards,Bree

10/10 - 훌륭해요

John

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Good location Friendly staff Clean Good quality towels Good breakfast Quiet
2023년 9월에 1박 숙박함
답변 제공: Bree 님, 2023년 10월 6일
Thank you John so much for providing your feedback. We are pleased that you enjoyed your stay with us!We look forward to seeing you again. Kind Regards,Bree

10/10 - 훌륭해요

Vance

아이를 동반한 가족 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It was a very clean, quiet and nice hotel. The beds were comfy. We had a great nights sleep. The breakfast was yummy. I would stay there again.
2023년 9월에 1박 숙박함
답변 제공: Kevin 님, 2023년 9월 13일
Thank you for taking the time to share your feedback on the guest survey! We are happy that you enjoyed your stay. If your travels brings you back to the area, we would love to have you stay at our facility again.

8/10 - 좋아요

Kevin

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 9월에 6박 숙박함
답변 제공: Bree 님, 2023년 10월 6일
Kevin, Thank you so much for providing your feedback. We are pleased that you enjoyed your stay with us!We look forward to seeing you again. Kind Regards,Bree

8/10 - 좋아요

Kenneth 님, LAKE OSWEGO

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great quick access to 495. Great friendly service. Second-floor hallway, a little rundown
2023년 9월에 1박 숙박함
답변 제공: Bree 님, 2023년 10월 6일
Kenneth, Thank you so much for providing your feedback. We are pleased that you enjoyed your stay with us!We look forward to seeing you again. Kind Regards,Bree

10/10 - 훌륭해요

RICHARD

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Room clean bed comfy staff friendly and helpful view is a construction company and very busy road to exit the hotel are negatives
2023년 8월에 1박 숙박함
답변 제공: Kevin 님, 2023년 9월 1일
Thank you for your feedback and for taking your time to fill out the survey! I am happy that you enjoyed your stay, despite being next to the construction company and busy roads. If your travels bring you back here, we look forward to your future arrival.

10/10 - 훌륭해요

Gayle

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It was nice and quiet
2023년 8월에 1박 숙박함
답변 제공: Kevin 님, 2023년 9월 1일
Thank you for your feedback and for taking your time to fill out the survey! I am happy that you enjoyed your stay here at the Fairfield Inn. If your travels bring you back here, we look forward to your future arrival.

10/10 - 훌륭해요

douglas

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 8월에 1박 숙박함
답변 제공: Kevin 님, 2023년 8월 30일
Thank for taking the time out of your day to fill out the survey! I am happy to you enjoyed your stay and hope to see you again in the future.

10/10 - 훌륭해요

Bonita

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Very friendly staff. Kevin in the late shift very welcoming of
2023년 8월에 1박 숙박함
답변 제공: Tara 님, 2023년 8월 20일
Thank you so much for your feedback - we are delighted that you enjoyed your stay. We will pass on your compliment - thanks again!

8/10 - 좋아요

Mary

출장 여행, 가족 여행
별로예요: 편의 시설/서비스
The shower stall had soap scum
2023년 8월에 1박 숙박함
답변 제공: Tara 님, 2023년 8월 20일
Hello Mary, I am very sorry that your room had a housekeeping issue. I am going to look into this and pass along the information to our housekeeping leadership team so that this does not happen again. Thank you for your feedback and we hope to see you again in the future.

10/10 - 훌륭해요

Judith

2023년 8월에 1박 숙박함
답변 제공: Tara 님, 2023년 8월 27일
Thank you for your feedback! We are happy to hear that you enjoyed your stay.

10/10 - 훌륭해요

Ariadna

2023년 8월에 1박 숙박함
답변 제공: Tara 님, 2023년 8월 27일
Thank you!

10/10 - 훌륭해요

Jurij

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 7월에 1박 숙박함
답변 제공: Tara 님, 2023년 8월 10일
Thanks for your feedback! We hope to see you again!

10/10 - 훌륭해요

Gary

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The staff were helpful and friendly.
2023년 7월에 1박 숙박함
답변 제공: Tara 님, 2023년 8월 10일
Hello Gary!Thanks so much for your feedback - we are delighted that you enjoyed your stay!

10/10 - 훌륭해요

Martha

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Eating area is very small and staff in the breakfast area wasn’t friendly
2023년 7월에 1박 숙박함
답변 제공: Tara 님, 2023년 7월 4일
Hello Martha, I would like to apologize for your experience in our breakfast area - this is not typical and I am very sorry that this was your experience. We will pass along your feedback accordingly to prevent this from happening in the future. We hope your stay was otherwise pleasant and we hope to see you again in the future!

10/10 - 훌륭해요

Ellen

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
No
2023년 6월에 1박 숙박함
답변 제공: Tara 님, 2023년 7월 4일
We are glad you enjoyed your stay - have a great day!

4/10 - 별로예요

Laurel 님, Hanson

아이를 동반한 가족 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설
The room had a funky smell when we first arrived. It wasn't terrible so we didn't complain. The beds were comfortable and that's worth almost everything to me. If you want to crash for just the night then you'll probably sleep well. There were 3 things that concerned me. The bathtub was slippery when showering. I almost slipped but I can't imagine if you were traveling with an elderly person. That would be dangerous to them. Even the grab bar did not have any friction to be able to cling to it. We didn't eat the breakfast. Scarce selection and not tasty at all. Lastly was the refrigerator. Barely cool even though it was turned up. We had deli meat in there overnight and had to throw it out because it went bad. I did tell them about the refrigerator. No apology. Just "I tell maintenance". Really disappointing. For over $160 a night, if you want a really nice hotel, go somewhere else.
2023년 6월에 1박 숙박함
답변 제공: Tara 님, 2023년 7월 1일
Good morning Laurel, Thank you for taking the time to provide this valuable feedback. I would like to apologize for your experience with your room. This is not the typical experience here and I am very sorry that we fell short of your expectations. We have passed on all of this info to management so we can improve the overall guest experience here. We hope that this will not deter you from returning to our hotel so we can have another chance to provide you with a great stay. Thank you again for your feedback and take care.

10/10 - 훌륭해요

Marize

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Very nice staff and spacious rooms & very clean
2023년 6월에 4박 숙박함
답변 제공: Tara 님, 2023년 6월 30일
Thank you for your feedback - we are glad you enjoyed your stay and we hope to see you again soon!

8/10 - 좋아요

Diane

2023년 6월에 1박 숙박함
답변 제공: Tara 님, 2023년 6월 20일
Hello Diane, Thank you for your feedback - we hope to see you again in the future!

10/10 - 훌륭해요

Keith

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The staff were polite, professional, and gave us a long leash the Friday night our group was relaxing in the common area after hours.
2023년 6월에 1박 숙박함
답변 제공: Tara 님, 2023년 6월 18일
We are so glad to hear that you enjoyed your stay and we hope to see you again in the future!

10/10 - 훌륭해요

Jessica

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Free bottled water, clean rooms
2023년 5월에 2박 숙박함
답변 제공: Tara 님, 2023년 6월 8일
Thank you for your feedback - we are glad you enjoyed your stay with us!

8/10 - 좋아요

Thomas

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 6월에 1박 숙박함
답변 제공: Tara 님, 2023년 6월 8일
Hello Thomas, Thank you for your feedback and we hope to see you again in the future!

10/10 - 훌륭해요

Phyllis

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Very hard to take a left and pull out of hotel. It is on a very busy street and a light would be really helpful.
2023년 6월에 1박 숙박함
답변 제공: Tara 님, 2023년 6월 8일
Thank you for taking the time to provide your feedback to us. We hope your stay was pleasant and we hope to see you again in the future!

10/10 - 훌륭해요

Karen

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 5월에 1박 숙박함
답변 제공: Tara 님, 2023년 6월 3일
We are glad you enjoyed your stay - thank you for your feedback!

6/10 - 괜찮아요

Linda

좋아요: 직원 및 서비스
2023년 5월에 2박 숙박함
답변 제공: Tara 님, 2023년 6월 18일
Thank you for your feedback - we hope you had a great stay with us!

10/10 - 훌륭해요

Priscilla

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Staff was very helpful and friendly.
2023년 5월에 1박 숙박함
답변 제공: Tara 님, 2023년 6월 3일
We are so glad that you enjoyed your stay - thank you for your feedback and we hope to see you again in the future.

8/10 - 좋아요

Michael

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Quiet, clean. Front desk personnel very nice. Could use new pillows on the bed.
2023년 5월에 1박 숙박함
답변 제공: Tara 님, 2023년 5월 21일
Good evening Michael, Thank you for sharing your feedback and we are glad you enjoyed your stay! We hope to see you again in the future.

10/10 - 훌륭해요

Marie

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 5월에 1박 숙박함
답변 제공: Tara 님, 2023년 6월 3일
We are so glad you enjoyed your stay - thank you for your feedback!

6/10 - 괜찮아요

Richard

출장 여행
좋아요: 청결 상태, 직원 및 서비스
It will always good The toilet had an issue it wouldn't fill but we fixed it
2023년 5월에 2박 숙박함
답변 제공: Tara 님, 2023년 5월 20일
Hello Richard, Thank you for your feedback - I am glad to hear that we resolved the room issue and we hope to see you again soon!

10/10 - 훌륭해요

Karen

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
A nice place for a quick visit to the area
We needed a place to stay for a quick visit to the area. It was exactly what we needed and it was comfortable, clean, and pleasant.
2023년 5월에 1박 숙박함
답변 제공: Tara 님, 2023년 5월 20일
Thank you for your feedback, we are delighted to hear that you enjoyed your stay with us. We hope to see you again soon!

10/10 - 훌륭해요

Robert

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
Hotel could use updating, but staff was great
Clean hotel but dated. We did not get service to our room (clean towels and coffee being the issue)
2023년 5월에 2박 숙박함
답변 제공: Tara 님, 2023년 5월 20일
Thank you for your feedback. I apologize that we did not service your room - our housekeeping service is currently limited to every other day. I'm very sorry that the desk did not communicate this with you at check-in. We do hope to see you again soon!

8/10 - 좋아요

Ana

좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 4월에 1박 숙박함
답변 제공: Tara 님, 2023년 5월 20일
Thank you for your feedback - we hope to see you again soon!

4/10 - 별로예요

Kamika

가족 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
They need to treat their customers with better quality service
2023년 4월에 2박 숙박함
답변 제공: Tara 님, 2023년 4월 29일
Good morning Kamika, I am very sorry that our service did not meet your standards. After offering the discount and the free market items we thought that we had resolved the situation, but I do apologize that you were not satisfied. I hope that you will give us another chance to "wow" you by staying with us the next time you're in the area. Thank you for your feedback and take care!

8/10 - 좋아요

Jeffrey

2023년 4월에 1박 숙박함
답변 제공: Tara 님, 2023년 4월 29일
Hello Jeffrey,Thank you for your feedback and we hope to see you again!