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슬립 인 센터 시티 여행 후기

2.5 out of 5
슬립 인 센터 시티
1020 Cherry Street, Philadelphia, PA

이용 후기

7.8

좋아요

평점 10 - 훌륭해요. 867개 이용 후기 중 302개" "
평점 8 - 좋아요. 867개 이용 후기 중 331개" "
평점 6 - 괜찮아요. 867개 이용 후기 중 120개" "
평점 4 - 별로예요. 867개 이용 후기 중 65개" "
평점 2 - 너무 별로예요. 867개 이용 후기 중 49개" "

8.2/10

청결 상태

8.4/10

직원 및 서비스

7.2/10

편의 시설/서비스

7.8/10

숙박 시설 상태 및 시설

7.2/10

친환경

이용 후기

10/10 - 훌륭해요

WOONG KYUM

2022년 9월에 6박 숙박함
답변 제공: Mika 님, 2023년 11월 30일
Dear Woong Kyum,Thank you for taking the time to complete our online survey regarding your recent stay at Sleep Inn Center City.We sincerely appreciate and value your feedback. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback.Your patronize is important to us. Please visit us again soon!Sincerely,Mika MayheSleep Inn Center City

2/10 - 너무 별로예요

Jiyoung

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
급히 필라델피아 여행이 취소되어 못가게 되었는데 1일 숙박비를 더 결재했다. 아주 최악이다!!!! 당장 환불을 해달라!!!!
2019년 12월에 1박 숙박함

10/10 - 훌륭해요

Hyejin

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
편리하고 깨끗한 호텔
차이나타운 지역의 지저분함에 비해 호텔은 상당히 만족스러운 편이었음. 그레이하운드로 이동하기에 최적의 위치. 객실 침구는 편안하고 쾌적하며 효율적인 구조. 특히 인상적인 것은 조식.. 간단하지만 필수적 음식들로 여행의 만족도가 커졌음. 체크인 할 때 직원의 친절함이 돋보였음. 호텔의 급은 직원의 친절로 가늠함.
2019년 5월에 1박 숙박함

6/10 - 괜찮아요

JIYOUNG 님, 일본

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
비즈니스 목적으로는 훌륭한 숙소, 관광객에게는 조금 못 미치는 숙소
혼자 잠만 자기 위한 숙소로는 양호한 곳입니다. 하지만 관광하는 데 중요한 요건인 위치와 이것저것 검색하면서 조정해야 하는 여행을 하는 스타일에 꼭 필요한 무료와이파이 부분에 만족스럽지 않기에 별 3개를 주었습니다. 호텔시설-호텔 전체와 방의 시설은 불편함이 없습니다. 커피메이커도 있고, 욕실의 타월의 개수나 드라이어 성능, 비누나 샴푸도 만족스러웠으나, 컨디셔너를 제공받지 않았던 점 때문에 이틀 동안 정전기와 엉킨 머리와 싸워야 했던 점이 불편했습니다 ㅎㅎ 호텔 청결도-호텔 전체와 방 모두 훌륭했습니다. 그런데 하루는 오후까지 방에 있어야 했는데 그 날 방해금지 팻말을 걸어 놓고 나중에 하우스키핑 서비스를 받고자 했으나 시간을 안내받지도 이후 하우스키핑을 받지도 못했습니다. 호텔 조식-2층에 무료 조식이 준비되었는데, 빵, 와플, 소시지와 스크램블드에그, 시리얼과 우유, 요거트, 사과나 바나나 정도가 나왔습니다. 아쉬운 점은 샐러드 메뉴가 없었던 것 정도겠습니다. 와이파이-무료로 제공되었으나 제가 묵었던 5층 끝방에 전파신호가 너무 약해서 인터넷 검색 조차 어려울 정도였습니다. 그래서 결국 가진 데이터를 전부 소진했습니다. 위치-센터시티 주변에 시청사나 러브파크 등 걸어서 충분히 갈 만 했으나, 숙소 주변이 너무 더러운 데다 노숙자, 불량한 사람들로 분위기가 안 좋아서 밤 늦게까지 다니기가 힘들었습니다.

10/10 - 훌륭해요

Denise

단체 여행, 출장 여행
좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
Room is well kept except shower liner really needs to be replaced. Hallway is very run down and has a very bad odor. Front office staff is wonderful, friendly, and super helpful. The hotel needs to be updated and I will say it’s super convenient that it’s in tge heart of so many food places. We were confined to our room and ordering food in was so easy and there were so many choices. There is a market just a few doors away. I will say for the price, it was still a great overnight choice.
2024년 4월에 1박 숙박함

10/10 - 훌륭해요

Ralph

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 3박 숙박함

6/10 - 괜찮아요

David 님, Biddeford

가족 여행
좋아요: 청결 상태
별로예요: 편의 시설/서비스
Not a bad place, just a very normal hotel. They seem to need more staff members tho.
2024년 4월에 5박 숙박함

2/10 - 너무 별로예요

Ann

가족 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
While reading reviews I have often wondered what would make someone submit a bad review … now I know. When I arrived at this hotel they said my itinerary showed I had two rooms but they only had one with queen bed. I showed them the email I had ordered double beds one room. When we called Expedia they would not comply with the error they charged me $911.00 for a queen bed one room.They said I only ordered a queen but the email showed it said double room it should of been double queen beds. The web sight showed the two beds this was clearly a scam. I was traveling with my 40 year old son this sleeping arrangement wasn’t good for either of us . The hotel manager was awful she said she would give me a cot which she hiked up the price for that and said I would have to pay additional I was appalled.i then asked if I could get a extra blanket and she was not accommodating. The manager should be fired. After all she thought I had two rooms and was apologetic about the fact she could only provide one. Then I had to use the bathroom they sent me to the second floor where they serve food. There was no soap no paper towels and no toilet paper. The morning and evening staff were very kind but everything else was less then desirable.
2024년 4월에 2박 숙박함

2/10 - 너무 별로예요

Alexis

별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
DO NOT STAY HERE!!! I wouldn’t recommend this hotel at all! When I arrived at the hotel there was no front desk representative present. I waited 20 - 30 minutes in the lobby literally saying ‘hello’ to find out if someone was there. Finally someone came down the elevator wearing jeans and asked me what I was there for? Then he proceeded behind the reception desk and that’s when I realized he was a worker. Then after waiting that long time I needed to use the restroom in which the downstairs bathroom was out of order. The front desk representative told me that there was one upstairs. Upon coming back down and thinking to myself that this can not be real, the front desk representative left again. He was no where in sight. As a solo female traveller I felt very uneasy and uncomfortable. I had no choice but to cancel the remainder of my booking. I went to the hotel the next day to speak with the manager, who wasn’t there, and neither was she there the day before. So the front desk representative who was there that day gave me her email address. I explained to them everything and they were barely remorseful and tried to make excuses. It took them 3 days to finally respond to me. The manager I dealt with was Mika He. And everyone had a very dismissive attitude as if it were my fault. Even as I let Expedia assist with the manager l, when Expedia called and mention my situation they were very quick to say that they were not dealing with the issue. Very disappointed with this hotel.
2024년 3월에 3박 숙박함

8/10 - 좋아요

Stuart

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Have stayed a few times and has always been great. Staff is friendly and helpful. There was a little problem with payment this time but they figured it out. Will stay there again
2024년 3월에 2박 숙박함

10/10 - 훌륭해요

MC

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Good
2024년 3월에 8박 숙박함
답변 제공: The Sleep Inn Team 님, 2024년 3월 21일
Hello, we appreciate you for taking the time to let us know about your experience. We are happy that it was a positive stay for you and hope that you return soon!

8/10 - 좋아요

Nicole

2024년 3월에 1박 숙박함

10/10 - 훌륭해요

Dr. Kenneth

좋아요: 직원 및 서비스
Tremendous value for a lot less money, especially when considering cost and convenience of on-site parking too. It’s 3 mins to Redding Terminal and to a subway stop which got us to and from the Knicks-76’ers game in 20/25 easy minutes. After the game, we had great, authentic Chinese food at a restaurant open late night just two blocks from hotel. The room itself was large and clean and we each got our own Queen bed—-no sharing Kings nor doubles. Water was hot and we felt as safe here as we do at any bigger-named hotel.
2024년 2월에 1박 숙박함

2/10 - 너무 별로예요

Alexander

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
So bad
2024년 2월에 1박 숙박함
답변 제공: The Sleep Inn Team 님, 2024년 2월 21일
Hi Alexander, we are sorry to read your review. Can you please contact to tell us what made your stay with us unenjoyable? Our email address is cssleepinn@gmail.com and phone number is (267)-417-8990. We look forward to hearing your feedback.

6/10 - 괜찮아요

Kamloutie 님, Coram

2024년 2월에 1박 숙박함

10/10 - 훌륭해요

Monica

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Good！
2024년 2월에 1박 숙박함

8/10 - 좋아요

Simon

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The room was very clean, comfortable and modernized, and much nicer than the exterior/lobby/neighborhood would have suggested. A conveniently short walk from Suburban Station. The room door safety latch was broken off and missing which could be disconcerting for a single female traveler. The breakfast was not very inspiring, but barely adequate. The staff were helpful with emergency toiletries (shaving and toothbrush) and friendly. The exterior signage in the dark was not obvious and I walked past it before realizing where it was. Local dining was convenient, tasty if you appreciate Asian food, and very affordable.
2024년 2월에 1박 숙박함

8/10 - 좋아요

Jae Young

2024년 2월에 1박 숙박함

8/10 - 좋아요

Jae Young

2024년 1월에 1박 숙박함

6/10 - 괜찮아요

Donald

출장 여행
2024년 1월에 1박 숙박함

8/10 - 좋아요

Jose

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 1월에 1박 숙박함

2/10 - 너무 별로예요

MERCEDES

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 1월에 1박 숙박함

10/10 - 훌륭해요

Christine

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great free breakfast, very helpful warm staff.
2024년 1월에 3박 숙박함

8/10 - 좋아요

Jodi

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 2박 숙박함

4/10 - 별로예요

João de Barro

가족 여행
별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
Not a good experience
The hotel had a bad smell on the first floor, probably a problem with the plumbing. In addition, the breakfast area had leaks falling from the ceiling. The worst thing was that after midnight someone knocked on the door of the room asking to come in, claiming that there might be a water leak. Even I affirming there was no leak, he insisted again and I said I didn't feel comfortable opening the door.
2023년 12월에 2박 숙박함

4/10 - 별로예요

Anping

가족 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
The hallway and the lift were filled with gross odors, likely some dead bodies nearby.
2023년 12월에 1박 숙박함

8/10 - 좋아요

Octavia

Front desk guy was very helpful. The breakfast was good as well. The part I didn’t care for was the $25.00 for parking and the $200.00 security deposit for the room plus the fee for the room.
2023년 12월에 1박 숙박함

10/10 - 훌륭해요

CHONGYU

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 12월에 2박 숙박함

2/10 - 너무 별로예요

Theresa

2023년 12월에 1박 숙박함

6/10 - 괜찮아요

Scott

연인과의 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설

8/10 - 좋아요

Johnnie

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 2박 숙박함

2/10 - 너무 별로예요

Anthony

출장 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
They never put in the $200 deposit for the hotel which i was not able to afford. And now I cant get a refund. This blows.
2023년 12월에 1박 숙박함

10/10 - 훌륭해요

Cong

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Good
2023년 12월에 1박 숙박함

8/10 - 좋아요

Constance

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Staff and room were good; building not well marked; area dirty
2023년 12월에 1박 숙박함

6/10 - 괜찮아요

karin

출장 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 1박 숙박함
답변 제공: Mika 님, 2023년 12월 7일
Dear Karin,Thank you for taking the time to complete our online survey regarding your recent stay at Sleep Inn Center City.We sincerely appreciate and value your feedback. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback.Your patronize is important to us. Please visit us again soon! Sincerely, Mika MayheSleep Inn Center City

8/10 - 좋아요

Sandip

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Overall it was a pleasure stay
2023년 11월에 2박 숙박함
답변 제공: Mika 님, 2023년 11월 29일
Dear Sandip,Thank you for taking the time to complete our online survey regarding your recent stay at Sleep Inn Center City.We sincerely appreciate and value your feedback. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback.Your patronize is important to us. Please visit us again soon!Sincerely,Mika MayheSleep Inn Center City

8/10 - 좋아요

Joan

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Everything was good.
2023년 11월에 1박 숙박함
답변 제공: Mika 님, 2023년 11월 29일
Dear Joan,Thank you for taking the time to complete our online survey regarding your recent stay at Sleep Inn Center City.We sincerely appreciate and value your feedback. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback.Your patronize is important to us. Please visit us again soon!Sincerely,Mika MayheSleep Inn Center City

10/10 - 훌륭해요

JoAnne

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Philly marathon weekend stay 2023
The Staff was very friendly and welcoming. The location was perfect. A friend and I were in town for the marathon. We couldn't have planned a better location or hotel.
2023년 11월에 2박 숙박함
답변 제공: Sha 님, 2023년 11월 21일
Thank you so much for your kind words! We're glad we could make your stay memorable! Hope to see you again soon! - Sleep Inn Staff

2/10 - 너무 별로예요

실제 이용하신 고객

출장 여행
별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 11월에 6박 숙박함
답변 제공: Mika 님, 2023년 11월 29일
Dear Valuable Guest,Thank you for taking the time to complete our online survey regarding your recent stay at Sleep Inn Center City.On behalf of our entire team, I would like to apologize for failing to exceed your expectations with your staying experience. Your satisfaction is important to us.We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests.Should you need additional support, please do not hesitate to reach out to us or by visiting our Support page: https://www.choicehotels.com/support.We hope for an opportunity to properly host you in the future.Sincerely,Mika MayheGMSleep Inn Center City

10/10 - 훌륭해요

Sergey

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 11월에 2박 숙박함
답변 제공: Mika 님, 2023년 11월 29일
Dear Sergey,Thank you for taking the time to complete our online survey regarding your recent stay at Sleep Inn Center City.We sincerely appreciate and value your feedback. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback.Your patronize is important to us. Please visit us again soon!Sincerely,Mika MayheSleep Inn Center City

6/10 - 괜찮아요

Billy

가족 여행
좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
The TV was broke - the phone didn’t work - sink didn’t drain
2023년 11월에 3박 숙박함
답변 제공: Mika 님, 2023년 12월 7일
Dear Billy,Thank you for taking the time to complete our online survey regarding your recent stay at Sleep Inn Center City.We sincerely appreciate and value your feedback. I've shared your comments with our housekeeping and maintenance department. We strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback.Your patronize is important to us. Please visit us again soon! Sincerely, Mika MayheSleep Inn Center City

10/10 - 훌륭해요

Tuan

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Better than expected. Room cleanliness, property condition... everything is fine for the price. Luckily, I had a hotel parking for 25$/ day. Around the property is chinatown, so you should be prepared to that. This place is near everything. Walking distance to nice places. Good for a quick visit of Philadelphia
2023년 10월에 1박 숙박함
답변 제공: Mika 님, 2023년 11월 29일
Dear Tuan,Thank you for taking the time to complete our online survey regarding your recent stay at Sleep Inn Center City.We sincerely appreciate and value your feedback. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback.Your patronize is important to us. Please visit us again soon!Sincerely,Mika MayheSleep Inn Center City

10/10 - 훌륭해요

Scott

2023년 10월에 1박 숙박함
답변 제공: Mika 님, 2023년 11월 29일
Dear Scott,Thank you for taking the time to complete our online survey regarding your recent stay at Sleep Inn Center City.We sincerely appreciate and value your feedback. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback.Your patronize is important to us. Please visit us again soon!Sincerely,Mika MayheSleep Inn Center City

6/10 - 괜찮아요

Martin

좋아요: 직원 및 서비스
2023년 9월에 1박 숙박함

6/10 - 괜찮아요

실제 이용하신 고객

출장 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Convenient location but wouldn’t stay again.
The staff was very friendly, however as soon as we got to our room, the toilet was not working. We called down 4 times to have someone come up and fix it and ended up figuring it out ourselves, the water was off. But then the toilet ran all day and all night every day we were there. There was dirt on the walls in the bedroom and bathroom and we found hairs in our beds. The TV also did not work at all.
2023년 9월에 2박 숙박함

10/10 - 훌륭해요

Donna 님, Roseville

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Front desk person...I think his name was Karan..... was very personable and helpful.
2023년 9월에 5박 숙박함
답변 제공: Mika 님, 2023년 11월 29일
Dear Donna,Thank you for taking the time to complete our online survey regarding your recent stay at Sleep Inn Center City.We sincerely appreciate and value your feedback. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback.Your patronize is important to us. Please visit us again soon!Sincerely,Mika MayheSleep Inn Center City

10/10 - 훌륭해요

Elizabeth

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great position and very helpful happy staff. We loved our stay here. The location makes everything walkable and the front desk staff are extremely helpful and pleasant . The breakfast is lovely and I would highly recommend this hotel for convenience , comfort and very pleasant cheerful staff.
2023년 9월에 3박 숙박함
답변 제공: Mika 님, 2023년 11월 29일
Dear Elizabeth,Thank you for taking the time to complete our online survey regarding your recent stay at Sleep Inn Center City.We sincerely appreciate and value your feedback. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback.Your patronize is important to us. Please visit us again soon!Sincerely,Mika MayheSleep Inn Center City

10/10 - 훌륭해요

Simone

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 9월에 1박 숙박함
답변 제공: KS 님, 2023년 9월 7일
Thank you for business, we appreciate you and glad you had a great stay.

10/10 - 훌륭해요

ROBERTA

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Albergo molto curato sopratutto nella pulizia, personale gentile, la struttura dal fuori non rende molto. Ma l’interno è bello soprattutto le camere. Vicino al centro
2023년 9월에 1박 숙박함
답변 제공: Mika 님, 2023년 11월 29일
Dear Roberta,Thank you for taking the time to complete our online survey regarding your recent stay at Sleep Inn Center City.We sincerely appreciate and value your feedback. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback.Your patronize is important to us. Please visit us again soon!Sincerely,Mika MayheSleep Inn Center City

2/10 - 너무 별로예요

Sameerah

2023년 8월에 2박 숙박함