냉장고, 전자레인지, 커피/티 메이커, 조리 도구/접시/주방 기구
예약 가능 여부 확인

스프링힐 스위트 미니애폴리스-세인트 폴 에어포트/이간 여행 후기

3 out of 5
스프링힐 스위트 미니애폴리스-세인트 폴 에어포트/이간
3635 Crestridge Dr, Eagan, MN

이용 후기

8.6

훌륭해요

평점 10 - 훌륭해요. 1003개 이용 후기 중 556개" "
평점 8 - 좋아요. 1003개 이용 후기 중 280개" "
평점 6 - 괜찮아요. 1003개 이용 후기 중 94개" "
평점 4 - 별로예요. 1003개 이용 후기 중 45개" "
평점 2 - 너무 별로예요. 1003개 이용 후기 중 28개" "

8.6/10

청결 상태

9.0/10

직원 및 서비스

8.6/10

편의 시설/서비스

8.6/10

숙박 시설 상태 및 시설

8.6/10

친환경

이용 후기

10/10 - 훌륭해요

Thomas

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Pool was great hot tub too
2024년 4월에 3박 숙박함

10/10 - 훌륭해요

amber

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
Have stayed here several times the staff has always been helpful and pleasant. We had an issue with our original room and after some troubleshooting they promptly decided to put us in another room with no issues.
2024년 4월에 2박 숙박함
답변 제공: Sherri 님, 2024년 4월 24일
Thank you so much for continuing to stay with us. I am sorry that you had an issue with your original room but happy that the team was able to correct it. We hope to see you again.

8/10 - 좋아요

Sara

가족 여행
Very nice hotel bathroom lightening isn’t the best but no big deal. Would stay there again in a heart beat.
2024년 4월에 1박 숙박함
답변 제공: Ash 님, 2024년 4월 15일
Thank you for being our guest, we hope to welcome you again soon!

10/10 - 훌륭해요

Michelle

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Easy check in, great parking options, close to lots of stuff but still quiet. Staff was friendly, the pool and hot tub were nice. The outdoor patio would be great on warmer days, great view.
2024년 4월에 1박 숙박함
답변 제공: Sherri 님, 2024년 4월 4일
Thank you so much for staying with us and offering all of your feedback. We hope to see you again.

8/10 - 좋아요

Roger

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
O
2024년 4월에 1박 숙박함
답변 제공: Sherri 님, 2024년 4월 4일
Thank you so much for the 4 star rating.

10/10 - 훌륭해요

Sara

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice and clean. Loved the room!
2024년 4월에 1박 숙박함
답변 제공: Ash 님, 2024년 4월 3일
We are so glad you enjoyed your stay! Thank you for being our guest!

10/10 - 훌륭해요

Ashley

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 3박 숙박함
답변 제공: Ash 님, 2024년 4월 3일
Thank you for the great rating! We hope to welcome you again soon.

8/10 - 좋아요

Brock

2024년 3월에 1박 숙박함
답변 제공: Sherri 님, 2024년 4월 2일
Thank you Brock for staying with us, we hope to see you again.

8/10 - 좋아요

Jocelyn

2024년 3월에 2박 숙박함
답변 제공: Ash 님, 2024년 4월 21일
Thank you for being our guest, we hope to welcome you again soon!

10/10 - 훌륭해요

Nicholas

좋아요: 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함
답변 제공: Ash 님, 2024년 3월 30일
Thank you for the wonderful rating! We hope to welcome you again soon.

10/10 - 훌륭해요

Red

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Good overall for a quick weekend trip to Minneapolis. Close by to everything we needed.
2024년 3월에 3박 숙박함
답변 제공: Ash 님, 2024년 3월 30일
Thank you so much for the wonderful review, we hope to welcome you again soon!

8/10 - 좋아요

Joe

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I thought the breakfast was a little weak, other them that, the hotel was good
2024년 3월에 2박 숙박함
답변 제공: Sherri 님, 2024년 3월 28일
Thank you so much for staying with us, we will work to make our breakfast experience one that all guests enjoy. We hope to see you again.

10/10 - 훌륭해요

Tricia

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
staff was polite, Helpful AND AMAZING, The hottub was Fun and relaxing Ohhh and Breakfast was Delicious w many Yummy options!!! Parking was Great right out front_ We will Be Back and Recommend to all Friends and Family:) TY so much All was Above Average!
2024년 3월에 1박 숙박함
답변 제공: Sherri 님, 2024년 3월 27일
Thank you so much for staying with us and offering all your feedback. We are so happy that you enjoyed your stay and hope to see you again.

10/10 - 훌륭해요

Mercedes

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very comfortable and nice room, great personnel.
2024년 3월에 1박 숙박함
답변 제공: Sherri 님, 2024년 3월 26일
Thank you so much for staying with us, we hope to see you again.

6/10 - 괜찮아요

Glenn

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Bed and pillows were very uncomfortable. Bathroom shower didn’t drain well. Room was spacious
2024년 3월에 2박 숙박함
답변 제공: Sherri 님, 2024년 3월 26일
Thank you so much for staying with us and sharing your experience. I am so sorry that the tub did not drain, we will have this corrected right away.

2/10 - 너무 별로예요

Lacey

별로예요: 청결 상태, 숙박 시설 상태 및 시설
2024년 3월에 3박 숙박함
답변 제공: Sherri 님, 2024년 3월 21일
I am so sorry that you did not enjoy your stay with us.

10/10 - 훌륭해요

Trent

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Staff was very nice and accomodating. Easy access to the MOA. Breakfast was ok, the pool was pretty cold, hot tub was small, but at least they have one. Overall we enjoyed our stay. My daughter liked the cookies!! Will definitely stay again.
2024년 3월에 2박 숙박함
답변 제공: Sherri 님, 2024년 3월 21일
We are so happy that you enjoyed your stay with us and hope to see you again.

8/10 - 좋아요

KIMBERLY

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Pretty close to mall of America….reasonably priced. We liked that room came w/ sofa bed.
2024년 3월에 1박 숙박함
답변 제공: Sherri 님, 2024년 3월 18일
Thank you so much Kimberly for staying with us and offering your feedback.

10/10 - 훌륭해요

Bret

2024년 3월에 3박 숙박함
답변 제공: Ash 님, 2024년 4월 7일
Thank you for the great review! We hope to welcome you again soon.

10/10 - 훌륭해요

Molli

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Super clean and well maintained. Staff was very helpful. I will definitely stay here again.
2024년 3월에 1박 숙박함
답변 제공: Ash 님, 2024년 3월 16일
Thank you for being our guest Molli, we are so glad you enjoyed your stay!

8/10 - 좋아요

Ryan

좋아요: 청결 상태, 숙박 시설 상태 및 시설
답변 제공: Sherri 님, 2024년 3월 14일
Thank you Ryan for staying with us, we hope to see you again soon.

10/10 - 훌륭해요

Michael

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The parking lot was full? We parked at the hotel next door
2024년 3월에 2박 숙박함
답변 제공: Sherri 님, 2024년 3월 11일
Thank you so much for staying with us, I apologize that the parking lot was so full. We do share space with the TownePlace Suites that is on our campus. I will make note to ensure all guests are made aware of this.

6/10 - 괜찮아요

Dan

좋아요: 직원 및 서비스
Property needs an update. Bathroom was small and well worn. There were several loud groups staying. Staff tried hard and were responsive when issues were raised.
2024년 3월에 3박 숙박함
답변 제공: Sherri 님, 2024년 3월 11일
Thank you so much for staying with us, we hope to see you again.

2/10 - 너무 별로예요

Crowned At

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Clerk refused to let me borrow a charger while my phone was dead and I have no charger on hand
2024년 2월에 1박 숙박함
답변 제공: Ash 님, 2024년 2월 29일
Thank you for staying with us! I am sorry that you had a bad experience. Typically we do not lend out our personal charger because we have a hard time getting them back from guests. We hope to welcome you again soon when you're in the area!

10/10 - 훌륭해요

Erin

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very nice!
2024년 2월에 1박 숙박함
답변 제공: Sherri 님, 2024년 2월 26일
Thank you for staying with us, we hope to see you again.

10/10 - 훌륭해요

Trent

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Clean, staff was pleasant
2024년 2월에 1박 숙박함
답변 제공: Sherri 님, 2024년 2월 26일
Thank you so much for staying with us, we are so happy you enjoyed your stay.

10/10 - 훌륭해요

Chad

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Only were here for a few short hours but it was perfect for what we needed, and the staff let us grab free bottled water after check-on which was a nice touch.
2024년 2월에 1박 숙박함
답변 제공: Sherri 님, 2024년 2월 24일
Thank you so much for staying with us and offering your feedback. We hope to see you again soon.

10/10 - 훌륭해요

Loreen

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
The property was great and the continental breakfast was wonderful. Hot tub was cold the first night but was hot by the next day. I would definitely stay again.
2024년 2월에 5박 숙박함
답변 제공: Sherri 님, 2024년 2월 24일
Thank you so much for staying with us and sharing your feedback. We are so sorry that the hot tub was not hot enough the first night. We hope to see you again.

10/10 - 훌륭해요

Stephanie

아이를 동반한 가족 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great hotel! Very clean. Nice pool and hot tub. Continental breakfast every morning was great with many options. Shuttle drivers were so helpful and it was SO handy to have a ride to and from nearby shopping. Did not notice any noise from planes flying over, since it’s close to the airport. Would definitely stay here again!!
2024년 2월에 2박 숙박함
답변 제공: Ash 님, 2024년 2월 22일
Thank you so much for the wonderful review Stephanie! We are so glad to hear you enjoyed your stay!

8/10 - 좋아요

bonnie

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Hotel itself is nice, our room was kind of run down though. Paint on walls chipped, bathtub safety mat old and stained, dead box elders on window sill, and the most annoying, the drawer on the nightstand in between the beds kept popping open. Front desk did call maintenance right away as requested. Also, a loud group of teens there for the weekend ran up and down the halls over and over again all hours of the day and night. I heard another guest complain and front desk staff did attempt to find kids, but apparently couldn’t because it still was loud. Overall, a good stay. I’d probably stay again, just will double check room before I settle in.
2024년 2월에 2박 숙박함
답변 제공: Sherri 님, 2024년 2월 20일
Thank you so much for staying with us, I am so sorry that the room was not up to the standard expected. We will work with our maintenance team to ensure this is corrected right away.

10/10 - 훌륭해요

Shawn

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
This property went out of its way to make sure you had everything you needed. They had great breakfasts and cookies at night. Beds were comfortable and water pressure was excellent. I would stay here every time we need hotel in this area.
2024년 2월에 3박 숙박함
답변 제공: Sherri 님, 2024년 2월 20일
Thank you so much for staying with us and offering all of your feedback. We are so happy that you had a nice experience and hope to see you again.

10/10 - 훌륭해요

Brian

좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I thought that this was a nice property, clean and convenient. My only issue was that you can hear a fair bit of noise from other guests. I would suggest staying on the top floor, and use white noise. The bed was comfortable, and the room was very clean. My suite had a separate area with a couch and desk which was very nice.
2024년 2월에 3박 숙박함
답변 제공: Sherri 님, 2024년 2월 18일
Thank you Brian for staying with us and offering your feedback. I am so sorry that you experienced noise and maybe didn't get the rest you needed on the overnight. We are so happy that you enjoyed everything else and hope to see you again.

10/10 - 훌륭해요

Steven 님, Franksville

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great hotel, breakfast was good and everything I thought was pretty darn clean and nice!
2024년 2월에 2박 숙박함
답변 제공: Sherri 님, 2024년 2월 24일
We are so happy you enjoyed your time with us and hope to see you again.

10/10 - 훌륭해요

Gerry

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Prompt transportation to and from the airport.
2024년 2월에 1박 숙박함
답변 제공: Sherri 님, 2024년 2월 18일
Thank you so much Gerry for staying with us, I am so happy that you had a good experience with the shuttles.

10/10 - 훌륭해요

Ryan

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 1박 숙박함
답변 제공: Sherri 님, 2024년 2월 19일
Thank you for the 5 star rating.

10/10 - 훌륭해요

Jennifer

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
No illegal or non-family friendly situations as I've had at other motels near MOA. Just one Dad who needed a few minutes away from his kids to regroup.
2024년 2월에 1박 숙박함
답변 제공: Sherri 님, 2024년 2월 18일
Thank you so much for staying with us and offering your feedback. We hope to see you again when visiting the area.

8/10 - 좋아요

Kelly

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Quiet and tucked away. Great breakfast. Nice pool. Clean and comfortable.
2024년 2월에 1박 숙박함
답변 제공: Sherri 님, 2024년 2월 16일
Thank you so much Kelly for sharing your feedback with us, we are so happy that you enjoyed your time with us.

10/10 - 훌륭해요

Jeanne 님, Lutsen

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Close to where I needed to be
2024년 2월에 2박 숙박함
답변 제공: Sherri 님, 2024년 2월 12일
Thank you for the 5 star rating.

10/10 - 훌륭해요

Marlene

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Amazing stay
Only complaint we had was a sticky bathroom door. The rooms are beautiful, comfortable beds and pillows and they actually have great hair care products. Hostess was so nice as well!!
2024년 1월에 1박 숙박함
답변 제공: Kiara 님, 2024년 2월 2일
Thanks for staying with us. We appreciate your feedback!

10/10 - 훌륭해요

tina

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great place. Great staff. Great shuttle service. Really enjoyed this place
2024년 1월에 2박 숙박함
답변 제공: Kiara 님, 2024년 1월 29일
Thanks for staying with us. We appreciate your feedback!

10/10 - 훌륭해요

Matthew

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 1월에 3박 숙박함
답변 제공: Ash 님, 2024년 1월 25일
Thank you for the wonderful review Matthew. We hope to welcome you again soon!

10/10 - 훌륭해요

Lexi

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2024년 1월에 1박 숙박함
답변 제공: Sherri 님, 2024년 1월 22일
Thank you for the 5 star rating.

10/10 - 훌륭해요

KAREN

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
We did not know that we had to pay extra for the Shuttle to the airport & parking at the hotel because we booked through Hotels.com. Otherwise, our stay was excellent-good breakfast, comfortable bed, friendly staff, very clean accommodations.
2024년 1월에 1박 숙박함
답변 제공: Sherri 님, 2024년 1월 18일
Thank you for staying with us and offering your feedback. We do have information on the website discussing parking and the fees that are associated with parking if you do not have a package deal. There is also an option when choosing your room type for a guest to add in the airport parking package. This is something we will work with Hotels.com on to see if maybe it can be more prominent. We hope to see you again on your next adventure.

8/10 - 좋아요

실제 이용하신 고객

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Good Stay
Overall trip was good, the only drawback to the room was it did have a smell like stale cigarettes.
2024년 1월에 2박 숙박함
답변 제공: Sherri 님, 2024년 1월 18일
Thank you so much for staying with us. I am so sorry that your experience was not up to the standard expected. We are a complete smoke free building but we do have issues with this from time to time. We will work with our team to ensure that if they come across a room like this that we do not rent it until the smell is completely cleared out. We do hope you will give us another try if in our area.

10/10 - 훌륭해요

Skylar

2024년 1월에 2박 숙박함
답변 제공: Sherri 님, 2024년 2월 5일
Thank you so much for the 5 star rating.

2/10 - 너무 별로예요

Alyssa

연인과의 여행
별로예요: 직원 및 서비스, 편의 시설/서비스
Me and my boyfriend stay here quite frequently. We have never really had any “serious” issues up until this last time. We got woken up at 6am by a family in a room near us. After we had a late check in the night before. My boyfriend called the front desk to see if there was anything they could do. He was being polite, and was talking calmly to Lynette, who was working the front desk. And she jumped down his throat and said that she was “sick of hearing his voice.” Completely uncalled for. Rude, and so unprofessional. It completely caught him off guard. Considering that we paid over $100 for one night of sleep, and didn’t get to sleep hardly at all, And then to have your employee respond to him rude like that?! Ridiculous. We have been loyal guests with you for quite some time now, but now after we were disrespected like that, we will never be returning again. Completely unnecessary.
2024년 1월에 1박 숙박함
답변 제공: Sherri 님, 2024년 1월 15일
Thank you for staying with, I am sorry you had a bad experience. Your experience of the situation is a little different than how the team member felt it went. If you would like to discuss with management personally please feel free to reach out.

4/10 - 별로예요

Clayton

출장 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
별로예요: 직원 및 서비스
2024년 1월에 1박 숙박함
답변 제공: Sherri 님, 2024년 1월 15일
Thank you so much for staying with us and offering your feedback. I am so sorry that you did not enjoy your time with us.

10/10 - 훌륭해요

Kathryn 님, Fort Dodge

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 1월에 1박 숙박함
답변 제공: Sherri 님, 2024년 1월 10일
Thank you for the 5 star rating.

10/10 - 훌륭해요

Carlene

2024년 1월에 1박 숙박함
답변 제공: Kiara 님, 2024년 1월 29일
Thanks for staying with us. We appreciate your feedback!

10/10 - 훌륭해요

Samantha

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 1월에 1박 숙박함
답변 제공: Sherri 님, 2024년 1월 9일
Thank you for the 10 star rating.