Thank you very much for staying with us.

Good Morning Jennifer,Thank you for your wonderful rating regarding your stay with us! It is good to know we continue to provide our Guests with outstanding, quality of service.

Good Morning Yves,We are pleased to hear your stay with us was a good one. Our air conditioning system is not defective. It is simply not yet turned on for the season as our weather does not permit it. Ottawa is still rather cold on most days. Lots of rain, cooler temperatures, especially at night. Our a/c should be active in about a month.Thank you

Good Morning Samanthia, we are happy to hear how wonderful your group stay was with us. We definitely pride ourselves on such attributes! We look forward to someday seeing you all once more. Thank you!

Thank you so much for staying with us and your rating. We hope you'll visit us again.

Thank you very much for your review and thank you for staying with us. We hope you'll visit us soon again.Sabina and the Swiss Hotel Team

Thank you very much for your rating

Thank you very much for staying with us. We hope to see you soon again

Thank you very much for your rating.

Thank you very much for your review. We hope you'll visit us soon again

Thank you very much for staying with us.

Thank you very much for staying with us and your rating.

Thank you very much for staying with us and your review.We hope to see you soon again.

Thank you very much for you rating

Thank you very much for your review.

Thank you very much for your rating.

Thank you very much for your rating

Thank you very much for your rating. We hope to see you soon again

Thank you very much for your rating. Swiss Hotel is located in downtown. While recommend leaving the car at home and discovering Ottawa’s many sights by foot, bike or public transit, there are some parking options available to you. The Swiss Hotel has limited onsite parking, offered on a first come, first served basis, with no in-and-out privileges 20. Additionally, there is some street parking available on Daly Avenue, as well as several large paid parking lots within the vicinity of our hotel (e.g. Rideau Centre parking garage).If you’re arriving by car, we also have a loading zone in front of the hotel entrance on Daly Avenue that allows you 15 minutes to unload your car before parking at one of the other locations around us.On Expedia or other 3rd party bookings it is clearly stated that we don't have parking. Thank very much for sraying with us and we hope you'll visit us soon again.Sabina and the Swiss Hotel Team

Thank you very much for your rating

Thank you very much for staying with us. All the Best!Sabina

Thank you very much for your rating

We thank you very much for your rating. We hope you'll visit us soon again when in town.

Thank you very much for staying with us and your rating

Thank you very much for your rating.

Thank you very much for staying with us and your rating. We hope you'll visit us soon again.Sabina and the Swiss Hotel Team

Thank you very much for your rating.

Thank you very much for your rating

Thank you very much for your review and staying with us. We hope you'll visit us soon again. All the best!Sabina and the Swiss Hotel Team

Thank you so much for your rating. We really appreciate it. We hope you'll visit us again. Sabina and the Swiss Hotel Team

Hi, You complained that your room was to cold. I showed you how to put the radiator / heating sistem higher up to maximum 6. If you were too hot after that you could've switched it down.I thank you very much for staying with us and your review.Sabina

Thank you very much for your rating

Thank you very much for your rating. We hope you'll visit us soon again.

Thank you very much for your review. We hope to see you soon again.Sabina and The Swiss Hotel Team

Thank you very much for your rating

Thank you very much for your review. We hope to see you soon again

Thank you very much for your review. We hope to see you soon again.

Thank you very much for your rating

Thank you for your rating. Sorry but you can't cancel your reservation on the day of arrival at 7pm without penalty.This a standard hotel policy. We wish you all the best.

You booked a room with a double bed expecting a King Bed. We were reminding you that your room was for only two people because you booked a room with a double bed. Sorry you felt we were unprofessional for saying so. Next time I suggest you review your bookings in the future. Thank you

Good Afternoon Patrick,Our Team is happy your stay with us was pleasant and convenient. Thank you for your feedback!

Good Afternoon Stephen,Thank you kindly for your wonderful and generous rating! We are pleased and grateful for your acknowledgement of how your stay with us and our service was for you! It is good to know we excel in our attempts to provide our Guests with exceptional service.We hope to see you again someday!

Thank you very much for staying with us and you great review. We hope you'll visit us again when in Ottawa. All the best!Sabina and The Swiss Hotel Team

Thank you very much for staying with us and your great review. We are glad you had a great stay and we hope to see you soon again. All the Best!Sabina and The Swiss Hotel Team

Thank you very much for your rating!

Hello Danny,Thank you for your feedback!

Thank you for your feedback and 4 star rating!

Thank you very much for your rating

Thank you very much for your review. All the best!

Good Afternoon Haysam, we are disappointed you felt your stay with us was not a pleasant one. The homeless situation is unfortunate. There is not much we can do about it, however, at no point were you unsafe, while in our establishment and not once has any of our Guests been subjected to any harm by any of the homeless persons in the area. Our Hotel is also completely secure from anyone being able to enter without specific access given by our Staff. Take care!