Dear guest, thank you for staying at Wanda Realm Beijing. We are very sorry for the inconvenience caused to you. First of all, thank you for your understanding of our hotel, which has been open for more than 10 years. We have been carefully maintaining the facilities and equipment of the guest rooms. Sorry again for the inconvenience, but please be assured that this is not our true level of service. We look forward to seeing you again so that we can show you our true strength. Wish you a happy life.

Dear guests, thank you very much for your praise of our hotel, we will make continuous efforts to live up to your praise. Thank you again for your recognition of the hotel, look forward to coming again, wish a pleasant trip!

Dear guest, thank you for you stay in Wanda Realm Beijing, we are really sorry for all of those inconvenient and we have pass all of those to related department, looking forward of your coming back again

尊敬的客人您好，感谢您选择入住北京万达嘉华酒店并留下您的积极评价！北京万达嘉华酒店一直致力于向所有的客人提供优质、贴心的服务。再次感谢您对酒店的支持和关注，期待您的再次光临！

尊敬的客人您好，感谢您选择入住北京万达嘉华酒店并留下您的积极评价！北京万达嘉华酒店一直致力于向所有的客人提供优质、贴心的服务。再次感谢您对酒店的支持和关注，期待您的再次光临！

感谢您的点评支持！期待再次为您服务！

Dear Guest, Thank you for your support and comments.

Dear guest, Greetings from Wanda Realm Beijing and thank you for chosen our hotel as your accommodation form during your recent trip in Beijing. Thank you for spending your time to let us know your valuable feedback which may help us to enhance our service and product. Refer to your comments about the issue you encountered, we apologize for the inconvenience during your stay. We hope this will not affect your overall opinion about our hotel and you will come back to the hotel and allow us to have the opportunity to serve you again in the near future. Please feel free to contact Director of Rooms of the hotel directly if there is anything I can assist with at any time. Best regards,

Dear guest, Greetings from Wanda Realm Beijing and thank you for chosen our hotel as your accommodation form during your recent trip in Beijing. Thank you for spending your time to let us know your valuable feedback which may help us to enhance our service and product. Refer to your comments about the issue you encountered, we apologize for the inconvenience during your stay. We hope this will not affect your overall opinion about our hotel and you will come back to the hotel and allow us to have the opportunity to serve you again in the near future. Please feel free to contact Director of Rooms of the hotel directly if there is anything I can assist with at any time. Best regards,

Thank you for your good comments and score. we are looking forward to see you in future soon.

Dear Guest, appreciated for your kindly review and comments. best regards.

appreciated for your kindly review and comments, best regards

Thank you for your commented and best regards

Thank you for your choose our hotel,we will do better.