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래디슨 호텔 요크 여행 후기

3.5 out of 5
래디슨 호텔 요크
North Street, York, England

이용 후기

8.6

훌륭해요

평점 10 - 훌륭해요. 1004개 이용 후기 중 471개" "
평점 8 - 좋아요. 1004개 이용 후기 중 383개" "
평점 6 - 괜찮아요. 1004개 이용 후기 중 98개" "
평점 4 - 별로예요. 1004개 이용 후기 중 33개" "
평점 2 - 너무 별로예요. 1004개 이용 후기 중 19개" "

8.8/10

청결 상태

8.8/10

직원 및 서비스

8.2/10

편의 시설/서비스

8.4/10

숙박 시설 상태 및 시설

8.2/10

친환경

이용 후기

8/10 - 좋아요

Eunkyung

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Good location and clean room !
깨끗하고 샤워실 수압도좋고 따뜻한물도 잘나와요. 냉장고는 없고 히터가 작동하기는 하나 밤에잘때 공기가 차가웠습니다. 위치좋고 깔끔해서 만족합니다 :)
2019년 1월에 2박 숙박함

8/10 - 좋아요

Ian

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The close vicinity to the centre Less than 5 mins to the shambles Market
2024년 4월에 2박 숙박함

8/10 - 좋아요

Tony

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
All good
2024년 4월에 1박 숙박함
답변 제공: Melanie Lewis Operations Manager 님, 2024년 5월 3일
Dear Tony Thank you for taking the time to post your review I am pleased to see that you enjoyed a good stay with us and I hope that we have the pleasure of welcoming you back to our hotel in the future. Kind Regards

10/10 - 훌륭해요

Matthew

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Perfect location for York, very friendly , Parking available, Great Breakfast...Defo be back this Year for Xmas
2024년 4월에 2박 숙박함
답변 제공: Melanie Lewis Operations Manager 님, 2024년 5월 3일
Dear MatthewThank you for taking the time to post your review I am glad that you enjoyed your stay in our friendly hotel and that breakfast was a worthy point of note this is exactly what we aim for I look forward to welcoming you back at Christmas. Kind Regards

10/10 - 훌륭해요

Rowena

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This is a very pleasant hotel that is very close to the centre of York. The bar overlooks the river, which is very nice. I stayed on the 7th floor in a very clean room with spectacular views across the city.
2024년 4월에 1박 숙박함
답변 제공: Owen 님, 2024년 4월 19일
Dear RowenaWe are truly grateful for your wonderful feedback and delighted to hear that your stay exceeded your expectations. We are very proud of our stunning views and excellent location with easy access to the city centre.We appreciate your loyalty and look forward to welcoming you back on your next visit. Your kind words are a great encouragement for us.Warm Regards,OwenRadisson Hotel York

10/10 - 훌륭해요

Alia

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Family friendly and a convenient location
2024년 3월에 2박 숙박함
답변 제공: Owen 님, 2024년 4월 8일
Dear AliaWe are truly grateful for your wonderful feedback and delighted to hear that your stay exceeded your expectations. We are very proud of our excellent location with easy access to the city centre.We appreciate your loyalty and look forward to welcoming you back on your next visit. Your kind words are a great encouragement for us.Warm Regards,OwenRadisson Hotel York

8/10 - 좋아요

Teresa

좋아요: 청결 상태
Got a room at the front of the hotel, heard every pin drop outside. Had I not brought ear plugs, my two nights would have been a wreck. No remorse from the front either...
2024년 3월에 2박 숙박함
답변 제공: Owen 님, 2024년 4월 4일
Dear TeresaThank you for your recent stay with us at Radisson Hotel York.We sincerely appreciate that you took the time to share the feedback on your recent stay with us. We are deeply sorry to hear about the feedback and we will definitely look into improving the issues you have raised. We apologise for the shortfalls. Unfortunately as a city centre hotel it can be noisy on the streets from time to time, please don't hesitate to contact reception however as as long as we have other rooms available, we are happy to move you to a location that may be quieter.Our team certainly looks forward to the opportunity to re-establish your trust in our standards of quality and have many more opportunities to serve you.Warm Regards,OwenRadisson Hotel York

2/10 - 너무 별로예요

Wing Yee

가족 여행
별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
Not enough man power The staff manner was poor
2024년 3월에 1박 숙박함

8/10 - 좋아요

Alan

좋아요: 청결 상태, 숙박 시설 상태 및 시설
2024년 3월에 3박 숙박함

10/10 - 훌륭해요

Amelia

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The hotel is a short walk from York station and all the usual attractions you would like to see in York. Close to many restaurants and shops and the hotel is along side the river so nice views from the bar. Breakfast was nice good selection of hot and cold food and a large seating area so no trouble getting somewhere to sit or waiting.
2024년 3월에 2박 숙박함
답변 제공: Owen 님, 2024년 3월 28일
Dear AmeliaWe are truly grateful for your wonderful feedback and delighted to hear that your stay exceeded your expectations. We are very proud of our great breakfast selection, stunning views and excellent location with easy access to the city centre.We appreciate your loyalty and look forward to welcoming you back on your next visit. Your kind words are a great encouragement for us.Warm Regards,OwenRadisson Hotel York

10/10 - 훌륭해요

Josheua

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This place made up for the horrible hotel experience I went through in London when I thought I stayed at a good hotel! Thank you for making a great impression on me for my solo trip for the first time in the UK.
2024년 3월에 4박 숙박함
답변 제공: Owen 님, 2024년 4월 8일
Dear JosheuaWe are truly grateful for your wonderful feedback and delighted to hear that your stay exceeded your expectations.We appreciate your loyalty and look forward to welcoming you back on your next visit. Your kind words are a great encouragement for us.Warm Regards,OwenRadisson Hotel York

10/10 - 훌륭해요

patrick

좋아요: 청결 상태, 직원 및 서비스
2024년 3월에 1박 숙박함

10/10 - 훌륭해요

katie

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Really friendly and helpful team - both at check in and in the bar.
2024년 3월에 1박 숙박함
답변 제공: Owen 님, 2024년 3월 17일
Dear KatieWe are truly grateful for your wonderful feedback and delighted to hear that your stay exceeded your expectations. We are very proud of our excellent members of staff.We appreciate your loyalty and look forward to welcoming you back on your next visit. Your kind words are a great encouragement for us.Warm Regards,OwenRadisson Hotel York

8/10 - 좋아요

Judith

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 2박 숙박함

10/10 - 훌륭해요

Damian 님, London

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Central.
2024년 3월에 1박 숙박함
답변 제공: Owen 님, 2024년 3월 17일
Dear DamianWe are truly grateful for your wonderful feedback and delighted to hear that your stay exceeded your expectations. We are very proud of our excellent location with easy access to the city centre.We appreciate your loyalty and look forward to welcoming you back on your next visit. Your kind words are a great encouragement for us.Warm Regards,OwenRadisson Hotel York

8/10 - 좋아요

Scott

단체 여행
좋아요: 편의 시설/서비스
Good stay. Clean, modern room.
2024년 3월에 1박 숙박함
답변 제공: Melanie Lewis Operations Manager 님, 2024년 3월 5일
Dear Scott Thank you for taking the time to provide us with your feedback I am delighted to see that you enjoyed a good stay with us I very much hope that we have the pleasure of welcoming you back to the hotel again very soon. Kind Regards Manager

6/10 - 괜찮아요

Anne

좋아요: 청결 상태, 직원 및 서비스
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
The staff at the property was wonderful and the location is great. Unfortunately, their 'upgrade' to a Radisson (instead of the Park Inn it used to be) has made this hotel no longer preferred in my book. 1. No longer have mini-fridges in the room, which would be okay, but 2. There are no vending machines and no way to get anything to drink (including sodas) until the bar opens at 3pm. All I wanted was a diet coke/coke zero, which wasn't possible. If I bought some from down the street, there was no place to store them in the room. Location is still great and the views are amazing, but not as convenient as it once was.
2024년 2월에 4박 숙박함
답변 제공: Owen 님, 2024년 2월 29일
Dear AnneWarm greetings from Radisson Hotel York and we sincerely appreciate your recent stay with us and detailed feedback.We are elated to hear about the positive aspects of your stay. We are very proud of our excellent staff and great location with easy access to the city centre.However, I deeply regret that certain areas fell short of expectations. Unfortunately we have never had mini-fridge's available in the rooms, however it is something we are looking into for in the future. While the bar does not officially open until 3pm, please contact reception if you need anything as we are always happy to accommodate you.We strive for excellence and your feedback is crucial in aiding us to enhance our guest experiences. We hope for another opportunity to serve you better.Warm Regards,OwenRadisson Hotel York

10/10 - 훌륭해요

KATHERINE

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Parking at hotel was full so we went to NCP. Did get a discount card from reception though so £17 overnight rather than £24
2024년 2월에 1박 숙박함
답변 제공: Owen 님, 2024년 2월 29일
Dear KATHERINEWe are truly grateful for your wonderful feedback and delighted to hear that your stay exceeded your expectations. We are very happy that you were able to take advantage of our NCP discount.We appreciate your loyalty and look forward to welcoming you back on your next visit. Your kind words are a great encouragement for us.Warm Regards,OwenRadisson Hotel York

6/10 - 괜찮아요

Nick

2024년 2월에 1박 숙박함

8/10 - 좋아요

michael

좋아요: 청결 상태
2024년 2월에 1박 숙박함

10/10 - 훌륭해요

Terry

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great location for access to the charms of Yorkor the station. The room was clean and modern, great shower, comfy bed and quiet.
2024년 2월에 1박 숙박함
답변 제공: Owen 님, 2024년 2월 29일
Dear TerryWe are truly grateful for your wonderful feedback and delighted to hear that your stay exceeded your expectations. We are very proud of our newly refurbished rooms and excellent location with easy access to the city centre.We appreciate your loyalty and look forward to welcoming you back on your next visit. Your kind words are a great encouragement for us.Warm Regards,OwenRadisson Hotel York

6/10 - 괜찮아요

Victoria

연인과의 여행
좋아요: 청결 상태, 편의 시설/서비스
This hotel was clean,but very overpriced for what it was. Not much better than an IBIS and it cost me £176!!! I know it can be even even higher. As soon as I arrived the booking could not be processed on the system and created loads of problems. We finally got our room and it had to be sorted on check out. It took forever to sort and was nearly overcharged as well. However, the lady on reception was great and very helpful. The bathroom had hardly any shower gel,the tv was at a weird angle in the bedroom, the chair didnt fit properly under the table and the drinks were overpriced. It was a clean hotel, but just not worth the money! Dearer than London prices.
2024년 2월에 1박 숙박함
답변 제공: Owen 님, 2024년 2월 29일
Dear VictoriaWarm greetings from Radisson Hotel York and we sincerely appreciate your recent stay with us and detailed feedback.We are elated to hear about the positive aspects of your stay. We are very proud of our excellent staff.However, I deeply regret that certain areas fell short of expectations. If you experience any issues with your room please do not hesitate to contact reception. We have an on site maintenance and housekeeping team that are available to come and fix any issues in the room for you as quickly as possible.We strive for excellence and your feedback is crucial in aiding us to enhance our guest experiences. We hope for another opportunity to serve you better.Warm Regards,OwenRadisson Hotel York

8/10 - 좋아요

Patrick 님, Preston

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Good value for money, though the room I got (cheapest available) was more akin to a micro-room in a capsule hotel.
2024년 2월에 1박 숙박함
답변 제공: Owen 님, 2024년 2월 29일
Dear PatrickWe are truly grateful for your wonderful feedback and delighted to hear that your stay exceeded your expectations.We appreciate your loyalty and look forward to welcoming you back on your next visit. Your kind words are a great encouragement for us.Warm Regards,OwenRadisson Hotel York

6/10 - 괜찮아요

Kevin

좋아요: 청결 상태, 직원 및 서비스
2024년 1월에 2박 숙박함

8/10 - 좋아요

thomas

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Birthday weekend
2024년 1월에 1박 숙박함
답변 제공: Owen 님, 2024년 3월 17일
Dear thomasWe are truly grateful for your wonderful feedback and delighted to hear that your stay exceeded your expectations.We appreciate your loyalty and look forward to welcoming you back on your next visit. Your kind words are a great encouragement for us.Warm Regards,OwenRadisson Hotel York

4/10 - 별로예요

실제 이용하신 고객

별로예요: 청결 상태
2024년 1월에 1박 숙박함

10/10 - 훌륭해요

Rebecca

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 1월에 1박 숙박함

8/10 - 좋아요

Sarah

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
The hotel was fine enough and the staff were all friendly. Could use a little updating, but the bed was comfortable and the linen soft and clean. The shower in our room was luke warm but I advised them (my son who was next door had a perfectly hot shower so I think that is a room-specific issue). It is VERY conveniently located for exploring York and the views from the 8th floor were great - Breakfast was good too and plenty of it. All in all we enjoyed our stay.
2024년 1월에 1박 숙박함
답변 제공: Owen 님, 2024년 1월 10일
Dear SarahWarm greetings from Radisson Hotel York and we sincerely appreciate your recent stay with us and detailed feedback.We are elated to hear about the positive aspects of your stay. We are very proud of our excellent staff, location and views.However, I deeply regret that certain areas fell short of expectations. We are very sorry you had issues with the shower, issues like this do happen from time to time but we can get our maintenance team to look into it straight away.We strive for excellence and your feedback is crucial in aiding us to enhance our guest experiences. We hope for another opportunity to serve you better.Warm Regards,OwenRadisson Hotel York

8/10 - 좋아요

Alan

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2024년 1월에 1박 숙박함

8/10 - 좋아요

Mark

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great stay
The hotel is very clean and the staff very helpful and friendly My only gripe was the price of the breakfast I thought £17.20 per person was extremely high for breakfast even though it was all you can eat
2023년 12월에 3박 숙박함
답변 제공: Owen 님, 2024년 3월 17일
Dear MarkWarm greetings from Radisson Hotel York and we sincerely appreciate your recent stay with us and detailed feedback.We are elated to hear about the positive aspects of your stay. We are very proud of our excellent members of staff.However, I deeply regret that certain areas fell short of expectations. Breakfast is charged at 17.95 per person per day when booked on the day of, however this can be booked in advance at reception for 14.95 per person per day or booked online when making your reservation as some rates have breakfast included.We strive for excellence and your feedback is crucial in aiding us to enhance our guest experiences. We hope for another opportunity to serve you better.Warm Regards,OwenRadisson Hotel York

8/10 - 좋아요

Ben

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 12월에 2박 숙박함

8/10 - 좋아요

N

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Overall fabulous hotel
Booking said king-size bed and our room had twin beds.
2023년 12월에 1박 숙박함
답변 제공: Owen 님, 2024년 3월 17일
Dear NThank you for your recent stay with us at Radisson Hotel York.We sincerely appreciate that you took the time to share the feedback on your recent stay with us. We are deeply sorry to hear about the feedback and we will definitely look into improving the issues you have raised. We apologise for the shortfalls. If there are any issues with your room please do not hesitate to contact reception during your stay as we can change your room to the correct room type quickly and easily so that it doesn't affect your stay with us.Our team certainly looks forward to the opportunity to re-establish your trust in our standards of quality and have many more opportunities to serve you.Warm Regards,OwenRadisson Hotel York

10/10 - 훌륭해요

Cameron

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 1박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Good stay
Very good stay. Nice room with river view, very clean and comfortable, lovely breakfast, parked the car in the hotel car park
2023년 12월에 2박 숙박함

6/10 - 괜찮아요

Brandon

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
Great room and service but experience not great
The hotel is based in quite a rough area I must admit and the outside of the hotel looks quite run down and unpleasant. The car park is also a bit rough and the width of the spaces are so inconsistent with some giving almost the width of disabled spaces and some others barely fitting the car in. I found the parking process a little confusing at first because I didn't expect to be able to just enter the car park and get a ticket as you would any other car park. I thought I would have needed my hotel card or something so I parked outside the hotel and ran inside to check-in with the hope of getting a hotel card to get into the parking. Upon entry, the foyer was lovely I must admit, I encountered the self service check-in stations which one of the required fields was my "Room Number". As you can imagine since I had not yet checked in I was baffled at what to do but turns out after speaking to the concierge it is my booking reference number rather than my room number. Anyway, I parked the car and that was that. The room was lovely. Modern, cozy and clean. Air con / heater was also nice to have. Even with all the lights on it was still quite dark to be fair so somewhat difficult to do some things. The bathroom was very nice too with a 5x magnification mirror (great for contact lens wearers) and a heated mirror. Big fan of the rainfall shower head. I did try to dispense some shampoo though and the nozzle just fell off which wasn't ideal as seen in the pictures.
2023년 12월에 1박 숙박함
답변 제공: Owen 님, 2024년 3월 17일
Dear BrandonWarm greetings from Radisson Hotel York and we sincerely appreciate your recent stay with us and detailed feedback.We are elated to hear about the positive aspects of your stay. We are very proud of our excellent staff members and newly refurbished rooms.However, I deeply regret that certain areas fell short of expectations. As a city centre hotel our car park is located under the hotel so as to provide space for more bedrooms, the pillars holding up the building do make some of the parking spaces smaller than others and for that I can only apologise. As there is no way into the building from in the car park, we prefer to let guests park themselves before walking back to reception to check in.We strive for excellence and your feedback is crucial in aiding us to enhance our guest experiences. We hope for another opportunity to serve you better.Warm Regards,OwenRadisson Hotel York

10/10 - 훌륭해요

Susan

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
The room was great and the staff were very friendly. However, we were disappointed that you still engage in the environmentally harmful practice of changing the towels every time you clean the room.
2023년 12월에 7박 숙박함
답변 제공: Owen 님, 2024년 3월 17일
Dear SusanWarm greetings from Radisson Hotel York and we sincerely appreciate your recent stay with us and detailed feedback.We are elated to hear about the positive aspects of your stay. We are very proud of our excellent staff and newly refurbished rooms.However, I deeply regret that certain areas fell short of expectations. Changing the towels daily is a service we provide however this is optional and you can request to keep the same towels during your stay with any member of staff. This is down to guests personal preferences.We strive for excellence and your feedback is crucial in aiding us to enhance our guest experiences. We hope for another opportunity to serve you better.Warm Regards,OwenRadisson Hotel York

10/10 - 훌륭해요

Andrea

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 1박 숙박함

8/10 - 좋아요

실제 이용하신 고객

좋아요: 숙박 시설 상태 및 시설, 객실의 편안함
Not too bad
Standard and comfortable stay. Front desk service is a bit unfriendly when asking to drop bags off.
2023년 12월에 1박 숙박함
답변 제공: Owen 님, 2024년 3월 17일
Dear Hotels.com UserWarm greetings from Radisson Hotel York and we sincerely appreciate your recent stay with us and detailed feedback.We are elated to hear about the positive aspects of your stay.However, I deeply regret that certain areas fell short of expectations. We strive for excellence and your feedback is crucial in aiding us to enhance our guest experiences. We hope for another opportunity to serve you better.Warm Regards,OwenRadisson Hotel York

10/10 - 훌륭해요

Kris

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
2023년 12월에 1박 숙박함

8/10 - 좋아요

Vic

단체 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Compact, but comfortable.
Stayed in a ‘comfort’ room, which is tiny, but fine for just one night. Bed was comfortable. Biggest dislike was the clingy shower curtain, but that’s not a major issue.
2023년 12월에 1박 숙박함
답변 제공: Owen 님, 2024년 3월 17일
Dear VicWarm greetings from Radisson Hotel York and we sincerely appreciate your recent stay with us and detailed feedback.We are elated to hear about the positive aspects of your stay.However, I deeply regret that certain areas fell short of expectations. We strive for excellence and your feedback is crucial in aiding us to enhance our guest experiences. We hope for another opportunity to serve you better.Warm Regards,OwenRadisson Hotel York

8/10 - 좋아요

실제 이용하신 고객

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Liked the personal touches of free Mulled wine, fruit water and lots of sweets in the reception area. Nicely decorated for Christmas. Good sized twin room.
2023년 12월에 2박 숙박함
답변 제공: Owen 님, 2024년 3월 17일
Dear Hotels.com UserWe are truly grateful for your wonderful feedback and delighted to hear that your stay exceeded your expectations. We appreciate your loyalty and look forward to welcoming you back on your next visit. Your kind words are a great encouragement for us.Warm Regards,OwenRadisson Hotel York

8/10 - 좋아요

Alan

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Room review
Unfortunately our room was left in serviced one day but staff were apologetic. We had been emailed that renovation was taking place but it finished a year ago. A river view room is best!
2023년 12월에 2박 숙박함
답변 제공: Owen 님, 2024년 3월 17일
Dear AlanWarm greetings from Radisson Hotel York and we sincerely appreciate your recent stay with us and detailed feedback.We are elated to hear about the positive aspects of your stay.However, I deeply regret that certain areas fell short of expectations. We strive for excellence and your feedback is crucial in aiding us to enhance our guest experiences. We hope for another opportunity to serve you better.Warm Regards,OwenRadisson Hotel York

10/10 - 훌륭해요

Kim

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 2박 숙박함

10/10 - 훌륭해요

Alison

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Had a lovely stay couldn't fault the room or the staff we came in contact with. However the area seemed poorly lit when returning in the late evening. Also the car parking was excellent but not informed that the pay machine wasn't working and no notice on the machine.
2023년 12월에 1박 숙박함
답변 제공: Owen 님, 2024년 3월 17일
Dear AlisonWarm greetings from Radisson Hotel York and we sincerely appreciate your recent stay with us and detailed feedback.We are elated to hear about the positive aspects of your stay. We are very proud of our excellent staff members.However, I deeply regret that certain areas fell short of expectations. We are currently working on a new ticket machine for the car park to make it easier for guests.We strive for excellence and your feedback is crucial in aiding us to enhance our guest experiences. We hope for another opportunity to serve you better.Warm Regards,OwenRadisson Hotel York

10/10 - 훌륭해요

Suzie

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 2박 숙박함

2/10 - 너무 별로예요

Bev

연인과의 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Toilet was dirty underneath the seat. We could hear next rooms conversations. Had to wait for food at breakfast something had not been refilled each morning. We not informed of card only policy when we booked.
2023년 12월에 2박 숙박함

8/10 - 좋아요

John

2023년 12월에 1박 숙박함

4/10 - 별로예요

Stephen

가족 여행
좋아요: 청결 상태, 직원 및 서비스
별로예요: 편의 시설/서비스
They have a small 50 car carpark, but they let the public use it so if your staying at the hotel at a busy time you won’t be able to park in it, we ended up driving round York for 2 hours trying to find a parking space. The staff were friendly but the rooms dont look like the pictures we had a family room which cost over £300 and we had 1 king bed and a double sofa bed no bunk bed as pictured, which ment there was nowhere to sit in the room and no space at all. Bathroom was dated and smelt abit. Overall just not what I expected for over £300 a night.
2023년 12월에 1박 숙박함

10/10 - 훌륭해요

Nuno

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great hotel
Great hotel for a city break in York. It is very central, although parking may be an issue. The room was spacious, clean and comfortable. The staff were amicable and they had some mulled wine. :)
2023년 12월에 1박 숙박함
답변 제공: Owen 님, 2024년 3월 17일
Dear NunoWe are truly grateful for your wonderful feedback and delighted to hear that your stay exceeded your expectations. We are very proud of our excellent staff, newly refurbished rooms and great location with easy access to the city centre.We appreciate your loyalty and look forward to welcoming you back on your next visit. Your kind words are a great encouragement for us.Warm Regards,OwenRadisson Hotel York

8/10 - 좋아요

Andrew

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Night in York.
Hotel and rooms good and clean. Breakfast a bit mixed. Bacon and sausages not well cooked. Crowded on a Sunday morning and everything running out. Seemed unable to keep up.
2023년 12월에 1박 숙박함
답변 제공: Owen 님, 2024년 3월 17일
Dear AndrewWarm greetings from Radisson Hotel York and we sincerely appreciate your recent stay with us and detailed feedback.We are elated to hear about the positive aspects of your stay. We are very proud of our newly refurbished rooms.However, I deeply regret that certain areas fell short of expectations. We strive for excellence and your feedback is crucial in aiding us to enhance our guest experiences. We hope for another opportunity to serve you better.Warm Regards,OwenRadisson Hotel York