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소마텔 내쉬빌 에어포트 호텔 여행 후기

2 out of 5
소마텔 내쉬빌 에어포트 호텔
420 Metroplex Dr, Nashville, TN

이용 후기

5.0
평점 10 - 훌륭해요. 556개 이용 후기 중 58개" "
평점 8 - 좋아요. 556개 이용 후기 중 76개" "
평점 6 - 괜찮아요. 556개 이용 후기 중 107개" "
평점 4 - 별로예요. 556개 이용 후기 중 110개" "
평점 2 - 너무 별로예요. 556개 이용 후기 중 205개" "

5.0/10

청결 상태

5.8/10

직원 및 서비스

4.2/10

편의 시설/서비스

4.6/10

숙박 시설 상태 및 시설

4.4/10

친환경

이용 후기

10/10 - 훌륭해요

Lucy

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Staff are so amazing and sweet ❤️
2024년 5월에 1박 숙박함

2/10 - 너무 별로예요

Christina

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Spider webs everywhere, shower didnt drain, toilet was not secured to the floor, trimming falling off all the walls, air conditioner barely worked, holes everywhere, walls dirty all over, room was very dirty, was not allowed to switch rooms
2024년 5월에 1박 숙박함

2/10 - 너무 별로예요

Kathleen

별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Pool was not clean or maintained. There was roaches, dirt, hair, and trash in the room. The refrigerator was poorly maintained and dirty. I had to move rooms due to dysfunctional air unit. Multiple people being loud and drug dealing on the property, including prostitution. Every Uber warned me of how unsafe the hotel was.
2024년 4월에 5박 숙박함

6/10 - 괜찮아요

Roy

2024년 4월에 2박 숙박함

4/10 - 별로예요

Bobby

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
To say my expectations were not met would be an understatement. There is not even a lobby, much less a banquet room for the "free hot Breakfast". Additionally, the swimming pool was empty with no evidence that it was even being repaired. To top everything off, this hotel is directly on the flight line for departing aircraft from the airport. The room was clean enough, but the phone was not functional. Not the experience I expected, to say the least! I DO NOT recommend this hotel!
2024년 4월에 3박 숙박함

2/10 - 너무 별로예요

judy 님, madasionville

출장 여행, 가족 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
I was very surprised it was listed thru expedia. We did not spend the night
2024년 4월에 1박 숙박함

4/10 - 별로예요

Donald 님, Goshen

연인과의 여행
Bathroom vanity had been updated but the rest of the unit was filthy and in disrepair.
2024년 4월에 1박 숙박함

2/10 - 너무 별로예요

Christina

연인과의 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Extremely dirty. Felt very unsafe. Outside and inside room was awful! We stood outside and talked through a dirty window to check in. Urine smell on second floor landing. Scum and filth all around bathtub. Floors weren’t washed, things weren’t wiped down. Pool was emptied and had trash in it. Broke down vehicles without license plates in parking lot. Sketchy people hanging in stairwell. Hair in toilet. We refused to stay the night. Had to lose one night charge but I would take the hit to get out of there as fast as I could.
2024년 4월에 4박 숙박함

4/10 - 별로예요

Adam

연인과의 여행, 출장 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Door didn't fully close or lock. People pacing around hotel knocking on our door
2024년 4월에 1박 숙박함

2/10 - 너무 별로예요

GIANLUCA

2024년 4월에 1박 숙박함

10/10 - 훌륭해요

Emmanuel

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Overall good experience
2024년 4월에 2박 숙박함

4/10 - 별로예요

Tevon

아이를 동반한 가족 여행, 출장 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Check in was fast and easy. Great. Room was questionable. The bed was hard(i can get over, its a motel), there were holes in the wall near the floor along the wall behind the bed like they were redoing the baseboards but never finished(questionable). There were hairs EVERYWHERE, on the bed sheets, blanket, in the shower. The rooms were not very sound proof because i could hear people banging on the walls all night, literally. OH AND the stupid smoke detector was beeping every few minutes the entire night because they apparently cant be bothered to check the batteries. It was convenient to be so close to the airport but thats really the only good thing i have to say about the place.
2024년 3월에 1박 숙박함

4/10 - 별로예요

Joshua

출장 여행, 가족 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Pretty dingy and stinky. Sure was glad to only have to stay a few hours.
2024년 3월에 1박 숙박함

8/10 - 좋아요

Carlos

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Dos cosas reserve una recamara con cama King Size y la cama nada que ver con lo que reserve y también se supone que teníamos desayuno incluido y tampoco no había desayuno. Pero aparte de esos inconvenientes me pareció bien.
2024년 3월에 1박 숙박함
답변 제공: SAM 님, 2024년 4월 5일
Thank you for your response.

4/10 - 별로예요

Natasha

연인과의 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
There was a hole in the wall, there was dirt and a brown splashed substance all over some of the walls. The floors were not clean and there were leftover smashed bug bits on the wall and a broken plug cover with wires outside of the wall.
2024년 3월에 1박 숙박함

2/10 - 너무 별로예요

Matthew

출장 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I don’t know why this place is rated high on Expedia. It’s not a safe place to be. A tenant tried to sell me meth while I was unloading my car. Sketchy people in parking lot, tv and heat don’t work. This place should be condemned. Expedia has to take responsibility for promoting this place. Someone is going to get killed

10/10 - 훌륭해요

Brittney

좋아요: 직원 및 서비스
별로예요: 청결 상태
2024년 3월에 1박 숙박함
답변 제공: SAM 님, 2024년 4월 5일
Thank you for your response.

2/10 - 너무 별로예요

Trevor

별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Room smelled like it was just painted, and had dust all over the room. No Tv remote, puke all over the parking lot. Bed frame had spill marks all over it. Was pretty disgusting.
2024년 3월에 1박 숙박함

2/10 - 너무 별로예요

José

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 2박 숙박함

2/10 - 너무 별로예요

Alfonso 님, carolina

가족 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
No the best option
2024년 2월에 4박 숙박함

10/10 - 훌륭해요

Angellina

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Everything was great.
2024년 1월에 1박 숙박함

10/10 - 훌륭해요

Maylasia

2024년 1월에 1박 숙박함

10/10 - 훌륭해요

Maylasia

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
To my front office friends :)
Its always great rverytime i stay here. The office staff are so nice to me. They work with me if i ask them to. Overall its a nice hotel. Its an old building its gonna have its flaws and thats ok because it shows character and history
2024년 1월에 1박 숙박함

8/10 - 좋아요

Quindarius

좋아요: 직원 및 서비스, 객실의 편안함
Not bad
Not bad as the reviews but could be better very good check in service the guys are awesome!
2023년 12월에 1박 숙박함

2/10 - 너무 별로예요

Alexandria

단체 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 11월에 2박 숙박함

2/10 - 너무 별로예요

Michael

출장 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설
There was girls hanging from the rail when I pulled up. Checked in the guy was nice. Went to my room there was no lightbulbs in the the lights, bathroom had a nasty smell and the comforter had a cigarette hole in it. The nastiest part of it the sheets had stains on it. I couldn’t find the remote to the tv either! Not a clean place at all!!! We left and stayed at another hotel!
2023년 11월에 1박 숙박함

4/10 - 별로예요

실제 이용하신 고객

별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 11월에 1박 숙박함

2/10 - 너무 별로예요

Franklin

별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
Let’s see, when I checked in a man with a gun in his waistband was standing behind me. When I confronted him of it he said I’m sorry i didn’t know it was showing. Wow. There was feces in the stairwells, exposed live wires in the bathroom, and cigarette burns in my blanket. The pool was drained. The parking lot was covered in hazardous waste/stains. Extreme public safety concern at this place.
2023년 10월에 8박 숙박함

8/10 - 좋아요

Jen

좋아요: 직원 및 서비스
별로예요: 편의 시설/서비스
They were friendly but it’s just your average hotel
2023년 10월에 1박 숙박함

2/10 - 너무 별로예요

Tosca

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Mold
Mold. Everywhere. Bugs in the room, could see shoe tread marks, disgusting
2023년 10월에 2박 숙박함

2/10 - 너무 별로예요

RAVI TEJA

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Dirty rooms worst maintenance no pool no breakfast. Worst staff and services.
2023년 10월에 1박 숙박함

2/10 - 너무 별로예요

Kerine

별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
I didn't not stay as i was a single female traveling and miss my connection flight. The uber that took me there ask how i heard about this place, i told him Expedia. He told me the area was not safe and as i drove up i saw why he said so, the front desk agent spoke to u from a cage. I told him to cancel the room as i felt scared. They wont give me back my money for a room a book for less than 30 minutes. The driver took.me right back to the airport and told.me to try a safer hotel close by.he told me he couldn't not leave me because he know it's very dangerous in that area.
2023년 10월에 1박 숙박함

10/10 - 훌륭해요

Jason

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 10월에 1박 숙박함

2/10 - 너무 별로예요

Derek

연인과의 여행, 출장 여행
별로예요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Terrible place. Do not stay here. The rooms were filthy and the place is unsafe
2023년 10월에 2박 숙박함

2/10 - 너무 별로예요

Amy

좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Room was run down all around, smelled terrible, spiderwebs everywhere, floors were filthy (my socks were black after walking around for a few minutes. Shower head was basic. The bed however was surprisingly comfortable and there was a mini fridge and a microwave. If you're not big on esthetics, its definitely a place to crash for the night.
2023년 10월에 1박 숙박함

2/10 - 너무 별로예요

Charles 님, Shellsburg

별로예요: 숙박 시설 상태 및 시설
This place is a dump. Had to switch rooms due to deadbolt slot being stuffed with paper stopping deadbolt from closing fully. Woke up to tapping on the door from sketchy guy with picture of girl on his cell phone. Area littered with deadbeats.
2023년 9월에 2박 숙박함

2/10 - 너무 별로예요

angel

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Dont stay here!!
The hotel was horrible. The check-in was from behind a metal screen. Our room was filthy and our TV didnt work. Ill never stay here again
2023년 9월에 1박 숙박함

2/10 - 너무 별로예요

Linda

좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
2023년 9월에 1박 숙박함

6/10 - 괜찮아요

Rony

아이를 동반한 가족 여행, 가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
El peor lugar para quedarse en Nashville, barato pero feo
2023년 9월에 1박 숙박함

2/10 - 너무 별로예요

Diana

It was disgusting. I had to to kill several roaches. Behind my bed there was condom wrappers and beer cans, and the staff is incredibly rude and yells at you in another language.
2023년 8월에 2박 숙박함

4/10 - 별로예요

Alysia

별로예요: 청결 상태, 숙박 시설 상태 및 시설
Bait & Switch
Stayed one night. Booked it from Hotels.com, placed looked nice and included breakfast with the price. Place isn’t like photos. Guy at window who checked us in was nice but when I asked where and what time breakfast was he said there's no breakfast. I said my reservation included it, he said sorry no breakfast. Gave me 1 room key for 2 ppl instead of 2. Room was dirty and tore up, nothing like photos when booked. Blanket had blood or some red stain on it, found a hair in bed when pulled sheets back. While loading car to check out police were there for some reason in the main office.
2023년 8월에 1박 숙박함

2/10 - 너무 별로예요

Caleb

별로예요: 청결 상태, 숙박 시설 상태 및 시설
2023년 7월에 2박 숙박함

6/10 - 괜찮아요

Albert

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Disappointed
Room was not very presentable. Walls and ceiling looks like it is being repaired or needs repairs. Faucet was not wiped clean. Some decor was modern and nice, but doesn’t compensate for the flaws. Not worth the price, will not be back.
2023년 7월에 1박 숙박함

2/10 - 너무 별로예요

Jillian

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 7월에 2박 숙박함

2/10 - 너무 별로예요

Emily

출장 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Disgusting
Everything in the room was dirty and stained. There was a group of homeless people behind the hotel. I felt very unsafe.
2023년 7월에 2박 숙박함

4/10 - 별로예요

Glenn

별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 7월에 1박 숙박함

2/10 - 너무 별로예요

Jajci

별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
There was roaches in my room it was not clean parking lot was dirty and filthy the overall conditions was horrible even terrifying. There was hookers working in debt hotel.
2023년 7월에 2박 숙박함

2/10 - 너무 별로예요

Peady

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Unsafe
2023년 7월에 2박 숙박함

2/10 - 너무 별로예요

Melinda

아이를 동반한 가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
We refused to stay there. people out in the parking lot drunk in chairs. told the manager, he said they lived there, My granddaughter was so frightened she started crying. manager refused to refund my money
2023년 7월에 1박 숙박함

4/10 - 별로예요

Fabiola

별로예요: 청결 상태, 숙박 시설 상태 및 시설
Disappointing
I was greatly disappointed. During my short stay, I was heavily concerned about my belongings and safety. Smells like weed and cigarette smoking outside all the time. The people next to my room were up til who knows what time after 3am doing who knows what with their room door wide open. I walked into my room and the floor was sticky, there was hair on my sink and shower, dry coffee drops on the wall, floor wasn’t swept, things weren’t wiped down, a punched hole in the bathroom door, mini fridge wasn’t wiped down. The staff was super kind and friendly though. This hotel has so much potential to be better, I really hope they make improvements.
2023년 7월에 1박 숙박함