Hi Mr. Brett Dempsay! I apologized for your dissatisfaction. Believe me that the comfort and satisfaction of my guests are top priority as evident in most of our reviews. It was never my intention to deprive you of our parking space. You told me that you were going out afterwards so I suggested that you could just park outside for the meantime to avoid the inconvenience of the narrow gate and put it inside later for the night. Not only there was this huge misunderstanding but your series of complaints were expleted out of your fury at my reminding you that your reservation is unrefundable. Such a condition is written clear and loud on the hotel page as the discount you could get if you get the room, meaning you have that choice before booking. When you told me that you were leaving because you found the bed foam too thin for your liking and after a mere ten minutes of having welcomed you, I was surprised. Not only you had looked contented when I showed you your room but it was the very first time a guest had complained about the mattress being flimsy. To your demand of being simply refunded because of it and the window you had a hard time openning, I reminded you politely of the non-refundable clause that we had to impose for the high season. We are only a ten-room boutique and there were just groups of bookers reserving a lot if rooms and cancelling at the last minute, leaving us income-less at the end. I would have offered to change your room or put another mattress on top, just anything to make you stay and feel comfortable but you just flew off the handle and was deaf to my words. This unpleasantness could have been avoided if you hadn't booked in a hurry a two-star hotel like mine at 3000 php per nite but instead, opt for a four - star hotel where mattresses might not be that "thin" to you. As for myself, I could have been more attentive to my guests' behavior. To know that my suggestions might be misinterpreted. To happier guests then!

Dear guest, Thank you so much for your stay and your appreciation of our quiet cozy place. But sorry that there is no longer access to the right in front due to the lot in front being privatized five years ago. But one could still see the sea and hear the waves and have access to the beach with just a five - minute pleasant nature walk on the right. We would have wanted to change hotel s name to be clear on this but it is too complicated so we could only make a revised description of our place in the hotel page which you must have missed. Still, we were happy that you still appreciate some things in our place and enjoyed your two-night stay. Thanks again.

Hi tom and dario! Thanks so much for your appreciation of our place and of our dear dogs though they could have stayed quiet and cozy in their dog run behind but you, being dog lovers, prefer them to be around you and i guess they were as happy and relaxed as you were. I really hope to see you again in our midst. You are definitely one of our VIP guests !

Dear happy guest, thank you very much for appreciating our hotel and service. We always try to make people who stay with us feel relaxed and serene and wake up to the naturally lovely setting of a garden. Hope to see you soon again.

Dear guests! Merci d avoir apprecie notre petit etablissement. C etait un plaisir pour nous aussi de vous avoir parmi nous. Nous esperons de vous voir encore un de ces beaux jours. Chaleureusement,

Hello Garry! Thanking you so much for your stay and having loved our place. We hope to see you and your girlfriend one of these days again! Warm regards from Bohol.

Hello Rae! Thank you for the appreciation and taking the time and effort to write about it. Glad that you enjoyed your stay and especially your holidays in our lovely island. See you again soon!

Thank you Bobby and Rain for your appreciation. Hope to see you again soon.

Thanking you for the appreciation. Hope to have the chance to welcome you again.

Thanks for the stay Annie and loving it all the way to the end. Looking forward to have you or your friends with us again.