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하얏트 플레이스 찰스턴/히스토릭 디스트릭트 여행 후기

3.5 out of 5

이용 후기

8.6

훌륭해요

평점 10 - 훌륭해요. 1039개 이용 후기 중 554개" "
평점 8 - 좋아요. 1039개 이용 후기 중 291개" "
평점 6 - 괜찮아요. 1039개 이용 후기 중 106개" "
평점 4 - 별로예요. 1039개 이용 후기 중 56개" "
평점 2 - 너무 별로예요. 1039개 이용 후기 중 32개" "

8.8/10

청결 상태

8.8/10

직원 및 서비스

8.2/10

편의 시설/서비스

8.6/10

숙박 시설 상태 및 시설

8.4/10

친환경

이용 후기

8/10 - 좋아요

Amy

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great location. Easy to walk areas around King Street. Room was large and clean. Parking garage right next door was a convenient and less expensive option to valet. Nice breakfast in the lobby each morning.
2024년 4월에 3박 숙박함

2/10 - 너무 별로예요

Joyce

좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
The room needed to be updated. The sofa was worn and seams shredding, mattress desperately needed replacement. Rug was worn. No drapes and shade had holes in it. It was the worst room I ever saw for close to $400.00 a night.
2024년 5월에 3박 숙박함
답변 제공: HotelMgmt 님, 2024년 5월 8일
Joyce, we're truly sorry to hear that your room's furnishings did not meet our usual standards. Providing comfortable, well-maintained accommodations is always our priority, and we will address your comments with our team to make the necessary improvements right away. We apologize for your disappointment and hope for another chance to change your impression of us.

8/10 - 좋아요

Vasilios

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Nice
2024년 2월에 1박 숙박함
답변 제공: HotelMgmt 님, 2024년 5월 7일
All of us at Hyatt Place Charleston/Historic District appreciate your positive feedback! Hurry back to enjoy another wonderful getaway with us!

8/10 - 좋아요

Vasilios

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Nice
2024년 2월에 1박 숙박함
답변 제공: Hotelmgmt 님, 2024년 5월 7일
Vasilios, we're delighted that you enjoyed your stay! We hope to welcome you back soon so we can work to enhance your experience even further and earn that last star.

10/10 - 훌륭해요

Matthew J

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice staff
2024년 5월에 2박 숙박함
답변 제공: HotelMgmt 님, 2024년 5월 7일
Our team aims to offer an unparalleled hospitality experience here at Hyatt Place Charleston/Historic District. Knowing we succeeded during your stay is truly rewarding, Matthew. Thank you! We hope to impress you again one day soon!

10/10 - 훌륭해요

Sharon

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
We live in Summerville, about 30 miles from Charleston, and decided it was time to visit the city once again as tourists. We were celebrating our 45th wedding anniversary with an event at Charleston Music Hall, museums and wonderful restaurants! Staff was excellent: efficient, friendly, helpful and kind--even at 1:00 am when I needed help for a hypoglycemic emergency. Thanks to all who made our stay so very pleasant!
2024년 4월에 2박 숙박함
답변 제공: Hotel Manager 님, 2024년 5월 4일
Thank you for choosing Hyatt Place Charleston/Historic District to celebrate your special 45th wedding anniversary, Sharon! We’re thrilled to hear that you had such a pleasant experience revisiting Charleston as tourists and that our staff could contribute positively to your celebration, especially during such a critical moment. It's wonderful to know that our team was there for you when needed it most. We're so glad your stay included great events, museums, and dining out. We hope to see you again soon for another memorable visit, maybe even before your next big anniversary!

10/10 - 훌륭해요

Nicholas

가족 여행
좋아요: 숙박 시설 상태 및 시설
Great stay! Convenient to everything.
2024년 4월에 3박 숙박함
답변 제공: Hotel Manager 님, 2024년 5월 4일
Being able to offer the best experience for our guests while visiting Charleston is always a joy! Thanks for choosing Hyatt Place Charleston/Historic District and taking advantage of our perfect location, Nicholas. We hope you will be back soon!

8/10 - 좋아요

Tim

연인과의 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
The property was right off of king street . That is a very busy street. Close to restaurants and bars. On the down side kinda to busy sometimes.
2024년 4월에 5박 숙박함
답변 제공: HotelMgmt 님, 2024년 5월 2일
Tim, we're delighted you found our hotel's proximity to King Street convenient for exploring restaurants and bars. Your feedback about the lively atmosphere of the area is important to us, and we thank you for sharing your thoughts. Hopefully, you'll give us the chance to show you a more relaxing stay in the future.

10/10 - 훌륭해요

Judy

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
After reading some reviews prior to my stay, I had concerns. I found this hotel to be clean. The parking garage next to the hotel was very convenient. The free shuttle across from the hotel was awesome. The breakfast was amazing each day. Naquan at the front desk was very helpful. I gave 4 stars due to no bath towels when we arrived and no refill of coffee in the room the following day. I would definitely stay here on my next visit. Restaurants and attractions are nearby.
2024년 4월에 4박 숙박함
답변 제공: HotelMgmt 님, 2024년 4월 30일
Judy, we’re so happy that your stay surpassed expectations! Thank you for sharing how much you enjoyed our clean property, convenient parking, hearty breakfast spread, and Naquan’s service. We do apologize that your room wasn’t properly stocked for your stay, and we’ll address your comments with housekeeping for improvement. Please allow us to welcome you back soon so we can work to win you over completely!

10/10 - 훌륭해요

Torsten

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Sehr schönes zentrales Hotel mit großen Zimmer. Tolles, reichhaltiges Frühstück. Kostenloses Wasser und Kaffee. Wir können das Hotel nur weiterempfehlen!
2024년 4월에 2박 숙박함
답변 제공: HotelMgmt 님, 2024년 4월 25일
Thank you, Torsten, for your kind review! We're delighted you found our spacious guest rooms and central location to your liking. It was our pleasure to offer you a hearty, complimentary breakfast to start your days off right! Your recommendation means a lot to us, and we can't wait to host you again at the Hyatt Place Charleston/Historic District.

8/10 - 좋아요

berengere

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The rooms are nice, the room service is good and there is free water bottles ! This was very useful with the hot weather.
2024년 4월에 5박 숙박함
답변 제공: HotelMgmt 님, 2024년 4월 23일
Thank you for sharing your positive experience at the Hyatt Place Charleston/Historic District! We're delighted to hear that you enjoyed our accommodations and service and appreciated the complimentary waters. We look forward to your next visit and will strive to make it just as memorable!

10/10 - 훌륭해요

francine

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 4박 숙박함
답변 제공: Hotelmgmt 님, 2024년 4월 20일
Thank you for taking a moment to leave us this five-star rating, Francine. We are thrilled to have provided you with such a flawless stay and eagerly await your return through our doors!

8/10 - 좋아요

Teri

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice hotel and the staff were great. The breakfast options were plentiful and there is plenty of space.
2024년 4월에 5박 숙박함
답변 제공: Hotelmgmt 님, 2024년 4월 16일
Thank you for sharing your experience, Teri! We're thrilled that you appreciated the service provided by our staff. It’s also fantastic to hear that our breakfast and ample space met your needs. We look forward to your next visit to the Hyatt Place Charleston/Historic District and hope it's soon!

10/10 - 훌륭해요

vincent

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 3박 숙박함
답변 제공: Hotelmgmt 님, 2024년 4월 15일
There is nothing better than earning five-stars from a valued guest, Vincent! Thank you and we hope to see you again soon.

10/10 - 훌륭해요

Pamela

단체 여행
좋아요: 청결 상태, 편의 시설/서비스
Good breakfast, convenient to walk around Charleston
2024년 3월에 2박 숙박함
답변 제공: HotelMgmt 님, 2024년 4월 11일
Pamela, we're thrilled to learn that you had a satisfying breakfast experience and found our location convenient for your Charleston adventures. Your kind words are greatly appreciated, and we hope to see you again before too long!

6/10 - 괜찮아요

Matt

좋아요: 직원 및 서비스
2024년 4월에 3박 숙박함
답변 제공: Hotelmgmt 님, 2024년 4월 10일
Thank you for visiting and rating your stay, Matt. We sincerely hope you'll consider our property again to see just how dedicated we are to improving your next experience.

10/10 - 훌륭해요

Nicole

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 1박 숙박함
답변 제공: Hotelmgmt 님, 2024년 4월 10일
Your five-stars mean the world to us, Nicole! Thank you and we're excited for the opportunity to host you again.

6/10 - 괜찮아요

irene

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Limited dining didn't receive an itemized bill no gift bag at check in
2024년 4월에 3박 숙박함
답변 제공: HotelMgmt 님, 2024년 4월 9일
Irene, we're sorry for your disappointment with our dining options and for the billing issue you encountered. Please know that our staff is always available and eager to assist by clarifying any charges. Your satisfaction is important to us, and we hope you'll give us another opportunity to exceed your expectations in the future. Thank you for your feedback.

8/10 - 좋아요

Richard

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Stayed at the Hyatt Place portion of the property. Clean and in generally good condition. Front desk staffing can be a little thin at times, and no concierge is available to provide information about the area. Free buffet breakfast with a variety of selections is big plus especially for families. Pool also good for families but gym facilities on the small side. Located at the top end of King St with night clubs and some restaurants in the immediate area. Better restaurants and high end stores begin several blocks closer to downtown.
2024년 4월에 2박 숙박함
답변 제공: HotelMgmt 님, 2024년 4월 9일
Richard, we're grateful for your review of your stay at Hyatt Place Charleston/Historic District! It's great to hear that you found our property clean and well-maintained during your visit. Your insights regarding our service are very helpful, and we're committed to addressing any areas for improvement with our team. We're delighted that you enjoyed our complimentary buffet breakfast and family-friendly amenities. We can't wait to have you back for another wonderful experience soon!

8/10 - 좋아요

Matthew

가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
별로예요: 직원 및 서비스
Very nice property and a great breakfast. Staff was apathetic. Booked 2 rooms for 3 nights and every staff person I encountered acted as if they did not want to be there.
2024년 4월에 3박 숙박함
답변 제공: HotelMgmt 님, 2024년 4월 9일
Matthew, we're glad you enjoyed our property and breakfast, but we're truly sorry to hear about your experience with our team. Providing warm, welcoming service is a cornerstone of our values, and we'll address this feedback internally to see where retraining may be needed. We hope you'll give us another chance to show you the exceptional hospitality we're known for.

10/10 - 훌륭해요

Cheng-Yu

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
clean and quiet
2024년 3월에 3박 숙박함
답변 제공: HotelMgmt 님, 2024년 4월 9일
Cheng-Yu, it's great to know our efforts in maintaining a clean and quiet atmosphere met your expectations. We appreciate your five-star review and can't wait to have you stay with us again at the Hyatt Place Charleston/Historic District!

8/10 - 좋아요

Lenore

2023년 11월에 2박 숙박함
답변 제공: HotelMgmt 님, 2024년 4월 25일
Thank you for your wonderful rating. We cannot wait to welcome you back to our hotel, Lenore!

10/10 - 훌륭해요

Julie

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great location for visiting downtown Charleston. Close to museums, shops and many wonderful restaurants. Check out the roof top bar at the hotel, Great selection of draft beers!
2024년 3월에 4박 숙박함
답변 제공: Hotelmgmt 님, 2024년 4월 6일
Thank you for your positive feedback, Julie! We're delighted to hear that you found our location ideal for exploring downtown Charleston, with its proximity to museums, shops, and wonderful restaurants. It’s great to know you also enjoyed the rooftop bar and our selection of draft beers. We look forward to welcoming you back on your next visit to the area and hope to continue providing a great experience here at Hyatt Place Charleston/Historic District!

10/10 - 훌륭해요

Jeffrey

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The place was very clean and quiet. The morning breakfast service was delicious. All food items were prepared and kept at proper temps. Staff cleaned up behind you efficiently.
2024년 4월에 2박 숙박함
답변 제공: HotelMgmt 님, 2024년 4월 5일
Jeffrey, we are proud to read about the dedication and attentiveness our team provided throughout your stay at Hyatt Place Charleston/Historic District. It is exciting to hear our pristine and peaceful accommodations further enhanced your stay along with our delicious breakfast! We hope we have enticed you to return whenever you are in Charleston.

10/10 - 훌륭해요

Herbert

연인과의 여행
좋아요: 편의 시설/서비스
Close to the main strip
2024년 3월에 1박 숙박함
답변 제공: HotelMgmt 님, 2024년 4월 2일
Thank you for your feedback! We're glad to hear that our location close to the main strip suited your needs. We appreciate your support and hope to welcome you back again soon here at Hyatt Place Charleston/Historic District!

10/10 - 훌륭해요

Steve

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 2박 숙박함
답변 제공: HotelMgmt 님, 2024년 3월 29일
We're overjoyed to receive your five-star rating! Your satisfaction is our top priority, and it's heartening to know we've succeeded. Thank you for staying with us, and we can't wait to welcome you back for another outstanding experience, Steve.

10/10 - 훌륭해요

Khalin

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Excellent place to stay. Staff were very friendly and welcoming. Definitely will stay again
2023년 12월에 13박 숙박함
답변 제공: Hotelmgmt 님, 2024년 3월 30일
Khalin, we are pleased your time at Hyatt Place Charleston/Historic District was impressive all around. Knowing our warm hospitality coupled with our ideal location secured your return is truly rewarding. We look forward to welcoming you again soon!

2/10 - 너무 별로예요

Albert

아이를 동반한 가족 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Poorly managed. Room on 9th floor looked old and smelled like sewer. Couch had stains, some of the furniture was broken. Won’t be going back.
2024년 3월에 3박 숙박함
답변 제공: HotelMgmt 님, 2024년 3월 29일
Thank you for sharing your experience, Albert. It's concerning to hear about the issues you encountered with your room. This feedback is crucial for us as we strive to provide a comfortable and welcoming environment for all our guests. While it's disappointing to learn that your stay did not reflect the high standards we aim to uphold, your insights are invaluable in guiding our efforts to improve our management and maintenance practices. We are committed to ensuring our accommodations are well-appointed and inviting for every guest. It's our hope that in the future, we may have the opportunity to restore your confidence in our ability to provide a quality stay.

10/10 - 훌륭해요

Nicole

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great location, nice size rooms.
2024년 3월에 2박 숙박함
답변 제공: HotelMgmt 님, 2024년 3월 26일
Nicole, your kind remarks about our prime location and spacious guest rooms are greatly appreciated! Thank you for choosing to stay with us and sharing your five-star review. We hope to see you again soon at the Hyatt Place Charleston/Historic District!

8/10 - 좋아요

George

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great place to stay in Charleston.
2024년 3월에 3박 숙박함
답변 제공: HotelMgmt 님, 2024년 3월 26일
Thank you, George, for your kind words about our hotel. It's wonderful to know you had a great stay with us. We can't wait to host you again soon at the Hyatt Place Charleston/Historic District!

8/10 - 좋아요

Kirstie

2024년 3월에 2박 숙박함
답변 제공: Hotelmgmt 님, 2024년 4월 13일
Kirstie, it's a treat to know you enjoyed your stay! Thank you and we hope to welcome you back soon!

8/10 - 좋아요

Philip

출장 여행
No hot water in shower on 2 mornings
2024년 3월에 7박 숙박함
답변 제공: HotelMgmt 님, 2024년 3월 22일
Philip, we greatly appreciate you bringing any concerns to our attention so that we can swiftly resolve them. We will have maintenance check on this right away. We would love to welcome you back for an improved all around experience one day soon!

10/10 - 훌륭해요

Jackson

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Kearan was amazing!
2024년 3월에 1박 숙박함
답변 제공: HotelMgmt 님, 2024년 3월 20일
We appreciate your feedback, Jackson! It's wonderful to learn that Kearan provided outstanding service during your stay. Our team takes pride in making our guests' visits memorable, and we're excited to have you with us again in the future. Until then, safe travels!

10/10 - 훌륭해요

Carol

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 2박 숙박함
답변 제공: Hotelmgmt 님, 2024년 3월 19일
We’re proud to have earned five stars on your recent visit, thank you! It would be a pleasure to welcome you back, Carol.

8/10 - 좋아요

mary

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
It was clean and centrally located.
2024년 3월에 3박 숙박함
답변 제공: HotelMgmt 님, 2024년 3월 19일
We're delighted, Mary, that you found our property clean and well-situated in Charleston. We hope to welcome you back soon for another pleasant experience!

10/10 - 훌륭해요

Leanne

좋아요: 청결 상태, 숙박 시설 상태 및 시설
Property was great- had a hard time getting our room cleaned if we weren’t up and out early but other than that it was lovely !
2024년 2월에 3박 숙박함
답변 제공: HotelMgmt 님, 2024년 3월 19일
Leanne, thank you for choosing the Hyatt Place Charleston/Historic District for your recent stay! We're so glad you enjoyed your time here, though we apologize for any inconvenience caused by our housekeeping schedule. Our team will discuss this to see how we can better accommodate our guests in the future. Hopefully, your travels will bring you back soon!

8/10 - 좋아요

Robert 님, Lenoir

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Liked the location and walk ability. Plenty of good dining options. Housekeeping never serviced our room, had to call for towels.
2024년 3월에 2박 숙박함
답변 제공: HotelMgmt 님, 2024년 3월 19일
Robert, we're glad you enjoyed our convenient location and the variety of dining options nearby. It's disappointing to hear about the oversight with housekeeping, and we appreciate you bringing it to our attention. We're committed to improving our service and hope to have you back for a flawless experience.

2/10 - 너무 별로예요

Tammi

The front desk workers were rude.. they did not seem to know what they were doing and charged by a incidental $150 fee TWICE and did not apologize or care.. and I don't think they took it off and I'm sure I will have the hassle of getting the extra fee taken off when I get home
2024년 3월에 3박 숙박함
답변 제공: HotelMgmt 님, 2024년 3월 15일
We're truly sorry to hear about your experience, Tammi, especially regarding the issues with the front desk service and the misunderstanding over the incidental fee. Your feedback is crucial, and we're taking immediate steps to investigate and rectify the situation, ensuring that any undue charges are promptly addressed. We're also committed to improving our service levels to prevent such experiences from happening in the future. We value your patronage and hope to have the opportunity to make amends and demonstrate our commitment to your satisfaction.

10/10 - 훌륭해요

Mark 님, Oak island

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great place in Charleston
2024년 1월에 2박 숙박함

10/10 - 훌륭해요

Brandi

2024년 3월에 1박 숙박함
답변 제공: Hotelmgmt 님, 2024년 3월 31일
Thank you for taking a moment to leave us this five-star rating, Brandi. We are thrilled to have provided you with such a flawless stay and eagerly await your return through our doors!

10/10 - 훌륭해요

Rex

2024년 3월에 1박 숙박함
답변 제공: Hotelmgmt 님, 2024년 3월 31일
We are humbled to have earned your perfect score, Rex! It was a treat to have you settle in with us and we hope you will join us for another five-star experience soon.

10/10 - 훌륭해요

So

2024년 2월에 1박 숙박함
답변 제공: Hotelmgmt 님, 2024년 3월 12일
Receiving your five-stars means a lot to us! Thank you and we hope to see you again soon.

10/10 - 훌륭해요

Mary

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great location, in walking distance to many area highlights.
2024년 3월에 4박 숙박함
답변 제공: HotelMgmt 님, 2024년 3월 13일
Mary, we’re happy that our location allowed you to make the most of your time in Charleston! Thank you for the kind words, and we hope you'll return soon to explore even more of what our area has to offer.

10/10 - 훌륭해요

Robert

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함
답변 제공: HotelMgmt 님, 2024년 3월 7일
We're overjoyed to receive your five-star rating! Your satisfaction is our top priority, and it's heartening to know we've succeeded. Thank you for staying with us, and we can't wait to welcome you back for another outstanding experience, Robert!

10/10 - 훌륭해요

Eileen

좋아요: 청결 상태
Service is wonderful.
2024년 2월에 1박 숙박함
답변 제공: HotelMgmt 님, 2024년 3월 8일
Ensuring impeccable hospitality is always our goal here at Hyatt Place Charleston/Historic District so we are proud to read we succeeded during your stay, Eileen. Thanks for sharing your positive experience. Revisit soon!

8/10 - 좋아요

MARYBETH

가족 여행
There was only one of two elevators working. Not too good with 9 floors.
2024년 2월에 3박 숙박함
답변 제공: HotelMgmt 님, 2024년 2월 28일
We're truly sorry, Marybeth, that an unexpected elevator outage marred your stay. Our team is actively working on solutions to avoid such incidents in the future. We'd be grateful for the opportunity to host you again and provide a much better experience.

10/10 - 훌륭해요

Craig

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great property, great location for the College of Charleston. Would stay again.
2023년 11월에 2박 숙박함
답변 제공: HotelMgmt 님, 2024년 2월 28일
It was a pleasure to share our ideal location with you, Craig! We're grateful for your kind words and excellent rating. Please let us welcome you back soon to the Hyatt Place Charleston/Historic District!

6/10 - 괜찮아요

Kevin

좋아요: 청결 상태, 직원 및 서비스
The breakfast was outstanding. The hotel was noisy. The parking garage is too expensive and no mention of paid parking when I made reservation. The room price was too high for the area. We are usually paying around $150 a night when we use Hilton hotels. This was $204 a night before taxes.
2024년 2월에 2박 숙박함
답변 제공: HotelMgmt 님, 2024년 2월 29일
Kevin, thank you for your feedback. While we're glad you enjoyed our complimentary breakfast, it's disappointing to learn about the noise levels you experienced during your stay. Our aim is always to ensure a peaceful environment for our guests, and we will discuss this with our team to see how we can reduce disruptions moving forward. We also understand your concerns regarding our value. Please know that the parking garage adjacent to the hotel is publicly owned and operated by the City of Charleston, and their rates are beyond our control. We apologize for any inconvenience this may have caused and hope for another chance to improve your impression of us.

10/10 - 훌륭해요

Shelley

좋아요: 숙박 시설 상태 및 시설
Clean
2024년 2월에 1박 숙박함
답변 제공: Hotelmgmt 님, 2024년 2월 28일
Shelley, we're delighted to hear you appreciated the cleanliness of our hotel. Ensuring a fresh and welcoming environment is a top priority for us. We look forward to hosting you again soon at the Hyatt Place Charleston/Historic District!

8/10 - 좋아요

Mark 님, North Augusta

좋아요: 편의 시설/서비스
Property was clean and in a great location.
2023년 12월에 2박 숙박함
답변 제공: HotelMgmt 님, 2024년 2월 22일
Mark, it's fantastic to hear that you found our property clean and well-situated in a great location. We take pride in maintaining our facilities to the highest standards and choosing locations that enhance our guests' experiences. Your feedback is greatly appreciated, and we look forward to welcoming you back for another enjoyable stay in the future here at Hyatt Place Charleston/Historic District!