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베스트 웨스턴 트래블러스 레스트 그린빌 여행 후기

2.5 out of 5

이용 후기

8.0

매우 좋아요

평점 10 - 훌륭해요. 953개 이용 후기 중 413개" "
평점 8 - 좋아요. 953개 이용 후기 중 263개" "
평점 6 - 괜찮아요. 953개 이용 후기 중 147개" "
평점 4 - 별로예요. 953개 이용 후기 중 65개" "
평점 2 - 너무 별로예요. 953개 이용 후기 중 65개" "

8.4/10

청결 상태

8.6/10

직원 및 서비스

7.6/10

편의 시설/서비스

8.0/10

숙박 시설 상태 및 시설

7.6/10

친환경

이용 후기

4/10 - 별로예요

S.

별로예요: 직원 및 서비스
2024년 4월에 1박 숙박함
답변 제공: NP 님, 2024년 5월 1일
Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. If I can provide any assistance, please don't hesitate to contact us directly at the hotel.

8/10 - 좋아요

Suzanne

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 1박 숙박함
답변 제공: LV 님, 2024년 4월 30일
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If we can be of assistance in the future, please don't hesitate to contact us at our hotel. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand

8/10 - 좋아요

Weston

연인과의 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태
The desk clerk was helpful, attentive, and nice to us. When we got to the room, it looked like someone had diarrhea right before we walked in and it was all over the lid. The room itself was fine, other than that. A lot of cosmetic upgrades needed for bathroom, lighting, and closets, but we’re here for one night so I’m not concerned with that. The cleanliness is what bothered us.
2024년 4월에 1박 숙박함
답변 제공: NP 님, 2024년 4월 24일
Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. If I can provide any assistance, please don't hesitate to contact us directly at the hotel.

6/10 - 괜찮아요

Lee

2024년 4월에 2박 숙박함
답변 제공: NP 님, 2024년 5월 8일
Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. If I can provide any assistance, please don't hesitate to contact us directly at the hotel.

10/10 - 훌륭해요

Suzanne

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It was quiet and clean.
2024년 4월에 1박 숙박함
답변 제공: NP 님, 2024년 4월 13일
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If we can be of assistance in the future, please don't hesitate to contact us at our hotel. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.

10/10 - 훌륭해요

Hannah

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함
답변 제공: LV 님, 2024년 4월 3일
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If we can be of assistance in the future, please don't hesitate to contact us at our hotel. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.

6/10 - 괜찮아요

Courtney

2024년 3월에 1박 숙박함
답변 제공: NP 님, 2024년 5월 11일
Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. If I can provide any assistance, please don't hesitate to contact us directly at the hotel.

6/10 - 괜찮아요

Matthew

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
This hotel offers great value for the price paid. No issues at all (except the 4:30am trash truck). We have no problems staying here again.
2024년 3월에 1박 숙박함
답변 제공: LV 님, 2024년 3월 26일
Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. If I can provide any assistance, please don't hesitate to contact us directly at the hotel.

8/10 - 좋아요

james

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 2박 숙박함
답변 제공: LV 님, 2024년 3월 26일
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If we can be of assistance in the future, please don't hesitate to contact us at our hotel. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.

2/10 - 너무 별로예요

Jenifer

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
BED BUGS!!!!! I found big bed bugs in our room. I went to the receptionist to let her know, and she did not care to help me. The manager wasn't in the property, and they didn't have another room to offer. TERRIBLE SERVICE, GROSS HOTEL. PLEASE DON'T STAY HERE.
2024년 3월에 1박 숙박함
답변 제공: NP 님, 2024년 3월 23일
Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. If I can provide any assistance, please don't hesitate to contact us directly at the hotel.

10/10 - 훌륭해요

Michael 님, Pompano Beach

좋아요: 편의 시설/서비스
Great hotel with friendly front staff. Answered my question and fulfilled my request.
2024년 3월에 1박 숙박함
답변 제공: LV 님, 2024년 3월 15일
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If we can be of assistance in the future, please don't hesitate to contact us at our hotel. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.

6/10 - 괜찮아요

Patricia

좋아요: 직원 및 서비스
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
Not professional housekeeping or maintenance
2024년 2월에 3박 숙박함
답변 제공: LV 님, 2024년 3월 4일
Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. If I can provide any assistance, please don't hesitate to contact us directly at the hotel.

10/10 - 훌륭해요

M. T.

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
It was in a great location for where we needed to get to
2024년 2월에 2박 숙박함
답변 제공: NP 님, 2024년 3월 3일
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If we can be of assistance in the future, please don't hesitate to contact us at our hotel. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.

4/10 - 별로예요

Lina

2024년 2월에 2박 숙박함
답변 제공: LV 님, 2024년 3월 4일
Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. If I can provide any assistance, please don't hesitate to contact us directly at the hotel.

2/10 - 너무 별로예요

Christopher

연인과의 여행, 출장 여행
별로예요: 숙박 시설 상태 및 시설
When I arrived, the room was grubby, small, and not at all what advertised. We did not stay the night, but instead booked a suite at Homewood Suites in Greenville for the same price.
2024년 3월에 1박 숙박함
답변 제공: NP 님, 2024년 3월 9일
Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. If I can provide any assistance, please don't hesitate to contact us directly at the hotel.

6/10 - 괜찮아요

Nikayla

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
Lobby is beautiful with a lovely water feature. Room was clean but definitely needs some repair work. missing caulk in the shower, mildew on the bathroom ceiling. Bed was hard with pillows that are too soft but the sheets were clean. Overall a good hotel but definitely lower end.
2024년 2월에 5박 숙박함
답변 제공: LV 님, 2024년 2월 28일
Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. If I can provide any assistance, please don't hesitate to contact us directly at the hotel.

6/10 - 괜찮아요

Ryan

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
My wife and I ordered a King Suite but when we got there the room had a double bed.
2024년 2월에 1박 숙박함
답변 제공: LV 님, 2024년 2월 22일
Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. If I can provide any assistance, please don't hesitate to contact us directly at the hotel.

6/10 - 괜찮아요

alexandra

2024년 2월에 4박 숙박함
답변 제공: NP 님, 2024년 2월 15일
Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. If I can provide any assistance, please don't hesitate to contact us directly at the hotel.

10/10 - 훌륭해요

Mechelle

반려동물 동반 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I have to give a big shout out to the gentleman NAIN he was so kind and beyond nice. I can say he is an amazing asset to best Western. I cannot tell you just how kind sweet courteous this man was even as he was explaining I would have an extra charge because I had two small dogs. He was so kind so apologetic that it didn’t bother me at all to pay the small fee to have both of my dogs, the rooms were very very clean. The bed was comfortable TV reception. Great even has comp elementary drinks with your stay and a pretty good breakfast all in all I give this place a 10 and I don’t give that often. I will definitely be staying there again, and hope to see NAIN again on my next day
2024년 2월에 1박 숙박함
답변 제공: NP 님, 2024년 2월 12일
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If we can be of assistance in the future, please don't hesitate to contact us at our hotel. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.

8/10 - 좋아요

Allison

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Comfortable stay. Friendly staff
답변 제공: NP 님, 2024년 2월 11일
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If we can be of assistance in the future, please don't hesitate to contact us at our hotel. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.

8/10 - 좋아요

Olivia

아이를 동반한 가족 여행
좋아요: 직원 및 서비스, 편의 시설/서비스
It was a good one night hotel for getting there late and then getting up the next morning to go hiking/chasing waterfalls. You can tell it is an older building and probably needs remodeling (or at least new bathrooms- a lot of stains in the shower). But again, for the price and what we needed it for it was good.
2024년 2월에 1박 숙박함
답변 제공: LV 님, 2024년 2월 8일
Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. If I can provide any assistance, please don't hesitate to contact us directly at the hotel.

10/10 - 훌륭해요

LORI

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
I’ve stayed here before. It’s a nice, clean hotel with friendly and helpful staff. They even had a “happy hour” this time where you could go to the desk and get 2 beers or glasses of wine.
2024년 1월에 2박 숙박함
답변 제공: LV 님, 2024년 2월 7일
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If we can be of assistance in the future, please don't hesitate to contact us at our hotel. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.

4/10 - 별로예요

Robert 님, Travelers Rest

가족 여행
Needed a tub for wife but BW would not change the room since it had been booked through Expedia. Charged city taxes which apparently Expedia does not pay. Also, required $100 to be charged to credit card and will take up to 7 days to get the $100 back. Shower too small, no safety handle in shower or a place to put your shampoo and other shower items. Commodes small, low and difficult for senior citizens. Could not see the breakfast buffet due to the sun coming into the windows - need curtains over the small high windows. Was not a good experience and is certainly not senior citizens friendly.
2024년 2월에 1박 숙박함
답변 제공: lv 님, 2024년 2월 5일
Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. If I can provide any assistance, please don't hesitate to contact us directly at the hotel.

2/10 - 너무 별로예요

Donald

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
I didn't like the deposit, it never said anything bout a deposit when I booked it
2024년 1월에 1박 숙박함
답변 제공: NP 님, 2024년 2월 4일
Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. If I can provide any assistance, please don't hesitate to contact us directly at the hotel.

6/10 - 괜찮아요

Miranda

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
It could be cleaner, but staff was very friendly.
2024년 1월에 1박 숙박함
답변 제공: NP 님, 2024년 2월 4일
Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. If I can provide any assistance, please don't hesitate to contact us directly at the hotel.

8/10 - 좋아요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Quiet location, friendly check-in staff, bed was comfortable, breakfast was very good with a nice variety
2024년 1월에 1박 숙박함
답변 제공: NP 님, 2024년 1월 28일
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If we can be of assistance in the future, please don't hesitate to contact us at our hotel. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.

10/10 - 훌륭해요

Lynn

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Our room was clean and comfortable. All we needed for one night. I would recommend.
2024년 1월에 1박 숙박함
답변 제공: NP 님, 2024년 1월 22일
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If we can be of assistance in the future, please don't hesitate to contact us at our hotel. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.

10/10 - 훌륭해요

Jorge

Excelente
2024년 1월에 2박 숙박함
답변 제공: NP 님, 2024년 2월 4일
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If we can be of assistance in the future, please don't hesitate to contact us at our hotel. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.

10/10 - 훌륭해요

Crystal

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
The gentleman who checked us in was so pleasant the view was amazing and the Chinese restaurant next door was to die for
2024년 1월에 1박 숙박함
답변 제공: NP 님, 2024년 1월 13일
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If we can be of assistance in the future, please don't hesitate to contact us at our hotel. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.

10/10 - 훌륭해요

Kyle

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 1월에 1박 숙박함
답변 제공: LV 님, 2024년 1월 12일
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If we can be of assistance in the future, please don't hesitate to contact us at our hotel. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.

10/10 - 훌륭해요

Cheyenne

연인과의 여행, 반려동물 동반 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
Very comfortable for our overnight stay. They have a very nice workout room & breakfast area. As well as a happy hour time in the lobby - which we thought was a nice touch. We were traveling in a Class C RV and found it easy to park on site & the woman at the front desk was exceptionally nice at check in. We also travel with my husbands service Animal and they were accommodating to that! Overall a wonderful stay.
2023년 12월에 1박 숙박함
답변 제공: LV 님, 2024년 1월 12일
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If we can be of assistance in the future, please don't hesitate to contact us at our hotel. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.

8/10 - 좋아요

Shash

2023년 12월에 1박 숙박함
답변 제공: LV 님, 2024년 1월 12일
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If we can be of assistance in the future, please don't hesitate to contact us at our hotel. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.

10/10 - 훌륭해요

Tammie

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nen was fabulous for check in and courtesy. Loved the easy process and his personality was lovely.
2023년 12월에 1박 숙박함
답변 제공: NP 님, 2024년 1월 1일
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If we can be of assistance in the future, please don't hesitate to contact us at our hotel. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.

10/10 - 훌륭해요

jonathan

Clean , comfortable with a great breakfast !
답변 제공: NP 님, 2024년 1월 1일
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If we can be of assistance in the future, please don't hesitate to contact us at our hotel. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.

10/10 - 훌륭해요

Cathy

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great!
Everything was great
2023년 12월에 1박 숙박함
답변 제공: LV 님, 2023년 12월 22일
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If we can be of assistance in the future, please don't hesitate to contact us at our hotel. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.

6/10 - 괜찮아요

Owen

좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
Not great but only a 1/3 of the price
Not the worst, not the best Best Western I've ever stayed in. This Hotel is not my first choice for the city of Travelers Rest but the Other Hotel was $160 more then this one for a one night stay. Upkeep seems iffy. Lots of wear and tear that should have been fixed in the room.
2023년 12월에 1박 숙박함
답변 제공: LV 님, 2023년 12월 5일
Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. If I can provide any assistance, please don't hesitate to contact us directly at the hotel.

10/10 - 훌륭해요

Daniel

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Loved the hotel the staff and the property. Definitely will be back
2023년 12월에 1박 숙박함
답변 제공: LV 님, 2023년 12월 5일
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If we can be of assistance in the future, please don't hesitate to contact us at our hotel. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.

10/10 - 훌륭해요

Dillon

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great place
2023년 11월에 1박 숙박함
답변 제공: LV 님, 2023년 11월 30일
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If we can be of assistance in the future, please don't hesitate to contact us at our hotel. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.

4/10 - 별로예요

EZZAT

2023년 11월에 4박 숙박함
답변 제공: Nicole 님, 2023년 12월 21일
Thank you for your review regarding your recent stay with us. We are sorry that we were unable to meet your expectations during your stay. Guest satisfaction is something we strive for every day and your feedback is very much appreciated. Please know we use all feedback, both positive and constructive when reviewing the services and accommodations we provide to our guests. If we can be of further assistance, please don't hesitate to let us know.

8/10 - 좋아요

Christopher

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very nice and perfect for my trip. I had to change rooms on the first floor due to barking dog in the next room. It was changed to different room on the second floor without any issues. Clean and had a good breakfast.
2023년 11월에 1박 숙박함
답변 제공: LV 님, 2023년 11월 30일
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If we can be of assistance in the future, please don't hesitate to contact us at our hotel. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.

10/10 - 훌륭해요

Scott

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 11월에 3박 숙박함
답변 제공: LV 님, 2023년 11월 30일
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If we can be of assistance in the future, please don't hesitate to contact us at our hotel. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.

10/10 - 훌륭해요

Sabrina

좋아요: 청결 상태
2023년 11월에 1박 숙박함
답변 제공: LV 님, 2023년 11월 23일
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If we can be of assistance in the future, please don't hesitate to contact us at our hotel. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.

10/10 - 훌륭해요

Susan

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 11월에 1박 숙박함
답변 제공: lv 님, 2023년 11월 21일
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If we can be of assistance in the future, please don't hesitate to contact us at our hotel. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.

10/10 - 훌륭해요

Sergio

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Would recommend!
It was clean, and the service was friendly! And it was near everything, groceries, food, etc
2023년 11월에 2박 숙박함
답변 제공: LV 님, 2023년 11월 14일
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If we can be of assistance in the future, please don't hesitate to contact us at our hotel. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.

10/10 - 훌륭해요

Gladys Lynnette

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Excellent
I was very leary after reading the reviews. This place was great. I am not sure why the old / bad reviews. We went and looked at it before completing booking and I ended up staying here an extra night. The manager and other person at the desk were great. They gave suggestions of places to go even before we ask. Could not have ask for better.
2023년 11월에 1박 숙박함
답변 제공: LV 님, 2023년 11월 14일
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If we can be of assistance in the future, please don't hesitate to contact us at our hotel. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.

4/10 - 별로예요

Billy

좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
2023년 11월에 1박 숙박함
답변 제공: NP 님, 2023년 11월 6일
Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. If I can provide any assistance, please don't hesitate to contact us directly at the hotel.

10/10 - 훌륭해요

Samuel

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 1박 숙박함
답변 제공: LV 님, 2023년 10월 31일
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If we can be of assistance in the future, please don't hesitate to contact us at our hotel. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.

10/10 - 훌륭해요

Daniel

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Good price
2023년 10월에 1박 숙박함
답변 제공: LV 님, 2023년 10월 27일
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If we can be of assistance in the future, please don't hesitate to contact us at our hotel. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.

8/10 - 좋아요

Louis 님, Dania Beach

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
Rooms were small, no water in kitchen area, only flavored water.
2023년 10월에 3박 숙박함
답변 제공: LV 님, 2023년 10월 26일
Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. If I can provide any assistance, please don't hesitate to contact us directly at the hotel.

8/10 - 좋아요

Andy

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 1박 숙박함
답변 제공: LV 님, 2023년 10월 18일
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If we can be of assistance in the future, please don't hesitate to contact us at our hotel. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.