Dear Mrs. Lee,Congratulations on the new baby! and thank you for taking the time to share your review with us.We have noted your feedback and will look into it and we all look forward to welcoming you back in the future.With kind regards,

Dear Mr. Park,Thank you for taking the time to share your review with us.We have noted your feedback and we look forward to welcoming you back to make your stay more comfortable.With kind regards,

Dear Mr. Kwon,We thank you very much for taking the time to share your review with us.It was a pleasure welcoming you and we were delighted to learn that everything exceeded your expectations.We look forward to welcoming you back.With kind regards,

Dear Mr. Kim,Thank you for taking the time to share your review with us.We would love to know more about what can be improved and appreciate if you could share with us.We all look forward to welcoming you back to make your stay more comfortable.With kind regards,

Dear Mrs. Kim,Thank you for taking the time to share your review with us.We would love to know more about what can be improved and appreciate if you could share with us.We all look forward to welcoming you back to make your stay more comfortable.With kind regards,

Dear Valued Guest,Thank you for taking the time to share your review with us.We have noted your feedback and will look into it and we all look forward to welcoming you back to make your stay more comfortable.With kind regards,

Dear ik Yul, Warm greetings from lebua Hotel Bangkok! May I thank you for choosing to stay at lebua Bangkok on your recent travel to the city and for taking the time to share your experience, which I sincerely appreciate. I am pleased to read that you have enjoyed your time with us and appreciated everything that the hotel had to offer for an indulging stay on this occasion. We look forward to welcoming you again at lebua Hotel Bangkok and ensuring another delightful stay with us on your future travels to the city. With kind regardsRubel Rubel MiahGeneral Managerlebua Hotel Bangkok

Dear Hana,Warm greetings from lebua Hotel Bangkok!Thank you for selecting lebua Bangkok on your recent travel to the city and for taking the time to share your experience. As I have recently joined the hotel, your opinion is very valuable to me in order to reflect on our current service standard and look at ways we can further improve the guest's experience in the future.While I understand that your recent stay experience was overall up to your expectation, I also noticed that we have the opportunity to further enhance your future stays as you have scored us "8" out of "10". I acknowledge that 8 is an acceptable score, yet I genuinely believe that there is always room for improvement. As there were no additional comment in your survey, naturally, I have called for an investigation, speaking with our Duty Manager and reviewing our logbook recording all guest's feedback, but understand that no comment has been raised to our team or recorded during your stay or upon your departure. It is most unfortunate that we had you leave our doors dissatisfied on this occasion. Nevertheless, I always value our guest's feedback, the good, the bad and the ugly as it helps us to improve of our service offering. Thus, and in order for me and my team to look at ways we could ensure a greater stay on your future visits and our guest's experience, I will highly appreciate if you could kindly share any detail about your stay to enhance. Thank you in advance for any further comments you may wish to provide.In spite of any service shortfall, I sincerely hope to have the opportunity to welcome you again at lebua Hotel Bangkok and remedy any negative impression left from your last visit.With kind regardsRubelRubel MiahGeneral Managerlebua Hotel Bangkok

Dear SEOKPIL,We appreciate your feedback and are glad that you had a great experience staying at lebua. We are looking forward to welcome you in the near future for more great memories together.Sincere regards,Luckana M,

Dear Mr. Shin,Thank you very much for sharing your comment about your stay it was very valuable.We hope to have an opportunity to welcome you again.Thank you very much and Best Regards,

Dear Mr. Hyeongjun,We appreciate that you spent time reviewing your stay with us.Thank you very much and we look forward to welcoming you back again in the future.Best Regards,

Dear Mr. Jongheon,Thank you very much for the rating.It will be appreciated if you could share what the improvement is so we can make your stay more memorable next time.Thank you very much and Best Regards,

Dear Mr. Jaeseong,Thank you very much for the review, however, it would be great if you could share your comment for our improvement.We look forward to hearing from you and to making your stay more comfortable in the future.Thank you very much and Best Regards,

Dear Valued Guest,We are pleased to hear that your experience of staying with us was pleasant and memorable.We look forward to welcoming you back in the future.Thank you very much and Best Regards,

Dear Valued Guest,WOW! Thank you very much for the scenic photos and rating of your stay with us.We look forward to hosting you again in the future.Best Regards,

Dear Ms. Bae,Thank you very much for sharing your feedback and we will ensure that your next stay will be perfect.Best Regards,

Dear Mr.Kim,Thank you very much for the comment and very nice photos.We are looking forward to welcoming you back again.Best Regards,

Dear Mr. Lee, Thank you very much for your review and nice pictures. We are glad to hear that you had a good experience. Best Regards,

Dear Mr. Lee, Thank you very much for your valuable feedback.

Dear Sangmin, We appreciate your feedback and are glad that you had a great experience staying at lebua. We are looking forward to welcome you in the near future for more great memories together. Sincere regards, Luckana M,

Dear Mr. Wang,We thank you very much for taking the time to share your review with us. We are pleased you had an enjoyable stay with us, in particular of river view.We enjoyed having you with us and look forward to welcoming you back again soon.With kind regards,

Dear Mr. Goulet,Thank you for taking the time to review your stay at lebua. We were delighted to learn that everything exceeded your expectations.We will have great pleasure in sharing your comments with our colleagues and they will be thrilled to know about your feedback.We all look forward to welcoming you back on many future occasions.Kindest regards,

Dear Mr. Furuya,Thank you for taking the time to share your review with us.We are pleased you enjoyed your stay and in particular the room and Sky bar.We look forward to welcoming you back.With kind regards,

Dear Mr. Taniguchi,We thank you very much for taking the time to share your review with us.It was a pleasure welcoming you and we look forward to welcoming you back.With kind regards,

Dear Mr. Dodsworth,We thank you for staying with us and sharing your kind feedback.We are delighted to know that you had a pleasant stay. It was a pleasure having you and we look forward to welcoming you back.Best Regards,

Dear Senem, I thank you very much for taking the time to share your review with us. I am pleased you enjoyed your stay and service of our team. I look forward to welcoming you back.With kind regards,Rajan Khurana General Manager

Dear Esteban, Thank you for taking the time to share your recent stay. I am delighted to hear you found our reception staff helpful. I am disappointed to learn that our team did not leave a good impression on you at Sirocco, please accept my apologies. Our team will look into your feedback and ensure a better experience on your next visit. Thank you again for your feedback. I look forward to regaining your trust and delivering an exceptional experience on your future visits.Sincerely,Rajan Khurana General Manager

Dear Noritaka, Thank you very much for taking the time to share your review with us. I am pleased you enjoyed your stay and look forward to welcoming you back.With kind regards,Rajan Khurana General Manager

Dear HITOMI, Thank you very much for taking the time to share your review with us. I am pleased you enjoyed your stay and look forward to welcoming you back.With kind regards,Rajan Khurana General Manager

Dear Salvatore, Thank you very much for taking out time to share your complimentary review with us. I am pleased that you enjoyed the hotel and in particular breakfast and service of our team. I thank you for choosing lebua and look forward to welcoming you back.With kind regards,Rajan Khurana General Manager

Dear Antoinette, Thank you very much for taking the time to share your review with us. I am pleased you enjoyed your stay and look forward to welcoming you back.With kind regards,Rajan Khurana General Manager

Dear Natasha, Thank you very much for celebrating this milestone with us and taking the time to share your review. I am pleased you enjoyed your stay and look forward to welcoming you back.May the years ahead be filled with lasting joy. With kind regards,Rajan Khurana General Manager

Dear Gillian, Thank you for choosing lebua at State Tower and for taking the time to share such a delightful review of your stay with us. We are thrilled to hear that you and your husband enjoyed the spacious suite, our extensive breakfast buffet, and the prime location of our hotel.It is particularly gratifying to know that our staff's warmth and courtesy contributed positively to your experience. We strive to make each guest's stay memorable, and it’s wonderful to hear we succeeded with yours.We look forward to the pleasure of welcoming you back to lebua for another enjoyable visit. Warm regards,Rajan KhuranaGeneral Manager

Dear Takeshi, Thank you very much for taking the time to share your review with us. I am pleased you enjoyed your stay and look forward to welcoming you back.With kind regards,Rajan Khurana General Manager

Dear Desvernon, Thank you very much for taking the time to share your review with us. I am delighted to know that you enjoyed your stay and look forward to welcoming you back.With kind regards,Rajan Khurana General Manager

Dear Mr. Costa,Thank you for taking the time to share your review with us.We are pleased you enjoyed the hotel and in particular our service and we look forward to welcoming you back in the future.With kind regards,

Dear Amanda,Thank you for your feedback. On behalf the team, I apologize for not meeting your expectations. I am taking your concerns seriously and reviewing our procedures to improve.I understand your disappointment and hope you would consider giving us another chance. I look forward to welcoming you back and meet you in person. Sincerely,Rajan KhuranaGeneral Manager

Dear Ms. Shair,Thank you for taking the time to share your review with us. We are pleased to know that the location was convenient for you.We look forward to welcoming you back.With kind regards,

Dear Rebekah, Thank you for your feedback. We apologize that your experience did not meet the expectations.I understand your disappointment and hope you would consider giving us another chance. I look forward to welcoming you back. With kind regards, Rajan Khurana General Manager

Dear Mr. Tang,We thank you very much for taking the time to share your review with us.We were delighted to learn that everything exceeded your expectations and we will have great pleasure in sharing your comments with our colleagues, they will be thrilled to know about your feedback.We all look forward to welcoming you back on many future occasions.Kindest regards,

Dear Mr. Hall,Thank you for taking the time to share your review with us.We have noted your feedback and we are pleased you enjoyed the stay in particular the food options.We all look forward to welcoming you back in the future.With kind regards,

Dear Mr. Bantug,We thank you very much for taking the time to share your review with us. We are pleased you had an enjoyable stay with us, in particular at the view from your suite and Michelin Star dining venues.We enjoyed having you with us and look forward to welcoming you back again very soon.With kind regards,

Dear Daniel, Thank you very much for taking the time to share your review with us. I am pleased you enjoyed your stay especially dinner at Sirocco, and look forward to welcoming you back.With kind regards,Rajan Khurana General Manager