패밀리 스튜디오 스위트, 퀸사이즈침대 2개, 주방, 운하 전망 | 전용 주방 | 미니 냉장고, 전자레인지, 커피/티 메이커

코코넛 케이 리조트 & 마리나 여행 후기

2 out of 5
코코넛 케이 리조트 & 마리나
7196 Overseas Highway, Marathon, FL

이용 후기

8.4

매우 좋아요

평점 10 - 훌륭해요. 999개 이용 후기 중 520개" "
평점 8 - 좋아요. 999개 이용 후기 중 280개" "
평점 6 - 괜찮아요. 999개 이용 후기 중 100개" "
평점 4 - 별로예요. 999개 이용 후기 중 61개" "
평점 2 - 너무 별로예요. 999개 이용 후기 중 38개" "

8.8/10

청결 상태

8.8/10

직원 및 서비스

8.2/10

편의 시설/서비스

8.2/10

숙박 시설 상태 및 시설

8.2/10

친환경

이용 후기

6/10 - 괜찮아요

Debra

연인과의 여행
Check in wasn’t until 4:00. We arrived early and were told they would call when our room was ready. They never called but when we went back at 3:30 the room was ready and all our paperwork was printed and ready. We also noticed bugs in the bathroom and cigarette butts all around our outside patio. On the good side the bed was comfortable, the a/c, refrig and microwave worked. The room was overall clean.
2024년 4월에 2박 숙박함
답변 제공: Jocelyn - Coconut Cay Resort Mgt & Staff 님, 2024년 4월 29일
Thank you for sharing your feedback with us Debra. We appreciate your honest opinion and we will do our best to improve more in cleanliness and customer service communication. We hope to see you again soon and we promise to meet your expectations.

6/10 - 괜찮아요

Aaron

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Stayed here for a few nights during my florida keys trip. The room was nice and clean and air conditioning worked well however the room was very damp and everything felt wet. Not sure if they have dehumidifier that you can borrow (i never asked) but the room definitely needed it.
2024년 4월에 3박 숙박함
답변 제공: Jocelyn - Coconut Cay Resort Mgt & Staff 님, 2024년 4월 28일
Thank you for sharing your review and feedback with us Aaron. We appreciate your suggestions, and we will look into this. For when you come back, do let us know and we will make sure to meet your expectations.

10/10 - 훌륭해요

joseph

좋아요: 청결 상태, 직원 및 서비스
2024년 4월에 1박 숙박함
답변 제공: Coconut Cay Resort Staff 님, 2024년 4월 25일
Joseph,Thank you for your generosity with the rating. We are glad that you had an enjoyable experience with us, and we look forward to having you back with us again.

10/10 - 훌륭해요

Eduani

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 2박 숙박함
답변 제공: Coconut Cay Resort Staff 님, 2024년 4월 25일
Hi Eduani,Thank you for your ratings. We are delighted to know that you enjoyed your stay with us and we hope to serve you soon.

10/10 - 훌륭해요

Anaraika

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 1박 숙박함
답변 제공: Coconut Cay Resort Staff 님, 2024년 4월 25일
Hello Anaraika, Thank you for your recent stay and for awarding us a perfect rating. Your glowing feedback made our day! We hope to see you soon

6/10 - 괜찮아요

Karl 님, Seguin

연인과의 여행
It was more like a Motel than a Resort with the room too close to the road so it was loud with traffic noise all night. The office was only open for limited times and the ice machine was in the back so you couldn't help yourself. They were doing remodeling/repairs in the room next to ours and still working after 9pm when we went to bed.
2024년 4월에 1박 숙박함
답변 제공: Jocelyn - Coconut Cay Resort Mgt & Staff 님, 2024년 4월 28일
Hello Karl,Thank you for taking time to review our hotel and for sharing your experience with us. We apologize for the inconvenience of the repair we have done, and we will make sure that it won't happen again. We hope to see you again and this time we will do our best to meet your expectations!

10/10 - 훌륭해요

Brandi

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
It was beautiful, super friendly and clean.
2024년 4월에 1박 숙박함
답변 제공: Jocelyn - Coconut Cay Resort Mgt & Staff 님, 2024년 4월 24일
Thank you for the 5-star review Brandi and for including us in your trip this time. We can't wait to welcome you back.

10/10 - 훌륭해요

Jeff

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Son and I enjoyed our 1-night stay for a local event. Would stay again. They offer the bicycles and paddle boards. I would stay again. Pool was clean and well taken care of.
2024년 4월에 1박 숙박함
답변 제공: Jocelyn - Coconut Cay Resort Mgt & Staff 님, 2024년 4월 24일
Thank you for taking time to review our hotel. Your feedback always motivates us to continue to provide an excellent service. Again, we thank you for your time and hope to see you again soon!

10/10 - 훌륭해요

Tiffany

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great location, clean and safe.
2024년 4월에 1박 숙박함
답변 제공: Jocelyn - Coconut Cay Resort Mgt & Staff 님, 2024년 4월 24일
Thank you for taking time to review our hotel Tiffany. Your feedback always motivates us to continue to provide an excellent service. Again, we thank you for your time and hope to see you again soon!

10/10 - 훌륭해요

Rosendo

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Everything there was GREAT !!! The landscape needs some help.
2024년 4월에 2박 숙박함
답변 제공: Jocelyn - Coconut Cay Resort Mgt & Staff 님, 2024년 4월 24일
Thank you for taking time to review our hotel Rosendo. Thank you for that you brighten our day! Your continuous support remain a constant remind why we love what we do. Come see us again.

10/10 - 훌륭해요

Jeosmar

단체 여행, 반려동물 동반 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very nice and clean place to enjoy with family!!
2024년 4월에 2박 숙박함
답변 제공: Jocelyn - Coconut Cay Resort Mgt & Staff 님, 2024년 4월 24일
We thank you for your continued support with us and for taking the time to review our hotel. Your 5-star review is much appreciated. See you soonest!

10/10 - 훌륭해요

Patricia

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very good
2024년 4월에 1박 숙박함
답변 제공: Jocelyn - Coconut Cay Resort Mgt & Staff 님, 2024년 4월 24일
Thank you for the great review Patricia! We appreciate it so much. Come see us soon!

10/10 - 훌륭해요

Aliagny

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 1박 숙박함
답변 제공: Jocelyn - Coconut Cay Resort Mgt & Staff 님, 2024년 4월 24일
Hello Aliagny! We want to thank you for your time in reviewing our hotel. Come see us soon!

6/10 - 괜찮아요

Garry 님, CORNWALL

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스
Deadbolt did not work and no security chain on front door. Quite noisy due to facing onto the main highway Room however was spacious and clean
2024년 4월에 1박 숙박함

8/10 - 좋아요

Lise

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
très propre, chaises extérieures dans un environnement agréable. Sur le site expédia, il est écrit que le déjeuner est inclus alors que ce n'est plus vrai depuis 1 an.
2024년 4월에 2박 숙박함
답변 제공: Jocelyn - Coconut Cay Resort Mgt & Staff 님, 2024년 4월 11일
Thank you for your recent stay with us Lise. We greatly appreciate your time you spent with us and for sharing your experience. Come see us again soon!

4/10 - 별로예요

Manon

좋아요: 청결 상태
별로예요: 직원 및 서비스
Location, too much traffic , located on the main road.
2024년 4월에 2박 숙박함
답변 제공: Jocelyn - Coconut Cay Resort Mgt & Staff 님, 2024년 4월 11일
Hello Manon,We are sorry for not able meet your expectations. We are committed to provide you an excellent customer experience however we failed this time. Should you be planning any future travel towards Marathon again, please do let us know, we will be more than happy to provide you better suggestions in room types away from the main road. 'til then, have a wonderful day!

8/10 - 좋아요

Alexandra

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 1박 숙박함
답변 제공: Jocelyn - Coconut Cay Resort Mgt & Staff 님, 2024년 4월 11일
Thank you for your good feedback Alexandra. Sharing this with keeps us inspired to improve more to provide above and beyond customer service. Come see us soon again!

6/10 - 괜찮아요

Yaniris

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The tv in the rooms has d only one Chanel it doesn’t change Chanel’s and do no not connect to any app if you want to see something else you can’t 😣
2024년 4월에 1박 숙박함
답변 제공: Jocelyn - Coconut Cay Resort Mgt & Staff 님, 2024년 4월 11일
Hello Yaniris,We apologized for the inconvenience caused to you. Rest assured we will work hard to provide you with better service your in town next time.

10/10 - 훌륭해요

YESLIN

연인과의 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 2박 숙박함
답변 제공: Jocelyn - Coconut Cay Resort Mgt & Staff 님, 2024년 4월 11일
Thank you for the 5-star rating Yeslin. We appreciate you so much. 'til we see you again!

8/10 - 좋아요

Alessandro

별로예요: 편의 시설/서비스
It’s a place to rest your head, other than that nothing much to talk about
2024년 4월에 1박 숙박함
답변 제공: Jocelyn - Coconut Cay Resort Mgt & Staff 님, 2024년 4월 11일
Hello Alessandro,Thank you for taking time to share your review and feedback. We looking forward to seeing you again and win the 5-star rating.

10/10 - 훌륭해요

Renee

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 1박 숙박함
답변 제공: Jocelyn - Coconut Cay Resort Mgt & Staff 님, 2024년 4월 11일
We appreciate your 5-star rating Renee. Thank you the inspiration. Come see us soon again!

10/10 - 훌륭해요

Jacquelyn

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great stay with a marina view to see the manatees!
2024년 3월에 3박 숙박함
답변 제공: Jocelyn - Coconut Cay Resort Mgt & Staff 님, 2024년 4월 11일
Hello Jacquelyn, we so delighted to received your 5-star rating and feedback. Thank you for the inspiration. See you soonest!

10/10 - 훌륭해요

Walter

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It had a nice view and was in a good location. The room was spacious and had everything I needed.
2024년 4월에 1박 숙박함
답변 제공: Jocelyn - Coconut Cay Resort Mgt & Staff 님, 2024년 4월 10일
Hello Walter, we thank you for sharing your feedback with us. We greatly appreciate the continuous support and inspiration. We are looking forward to seeing you again!

8/10 - 좋아요

richard 님, Leeds

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great stay for 1 night at a modernised motel. Huge comfy bed ok shower. Street facing room on the main US 1 so a little noisy
2024년 3월에 1박 숙박함
답변 제공: Jocelyn - Coconut Cay Resort Mgt & Staff 님, 2024년 4월 9일
We sincerely appreciate your feedback with us and look forward to welcoming you back for another outstanding stay!

8/10 - 좋아요

Kristina

좋아요: 청결 상태
We only booked due to an emergency situation after our car broke down. We could only get the higher end room along the canal and due to the time of year, it was very expensive. We did like the enjoyment of the canal, the outside seating, and picnic table. The outdoor space in these suites really pluses the room. The beds were comfortable. Available full kitchen is very nice. However the shower had zero hot water, no updates allowing for USB ports, needs many touching up on areas and appliances, has odd tv offerings, no breakfast offering, and check out is too early at 10 AM. I can see that this can be a hit or miss for some people. We would book again, if the price was right, such as in off season.
2024년 3월에 1박 숙박함
답변 제공: Aline 님, 2024년 4월 2일
Thank you for being our guest. Our team works hard to ensure our guests have a wonderful experience. It's unfortunate to see that your stay wasn't what you had hoped it would be. Please accept our apologies. We hope to have a chance to earn your confidence in the future. Sincerely,

10/10 - 훌륭해요

Warren

2024년 3월에 2박 숙박함
답변 제공: Coconut Cay Resort Staff 님, 2024년 4월 25일
Hi Warren,Thank you so much for taking the time to rate us. We hope to have you back with us soon!

2/10 - 너무 별로예요

Brian

연인과의 여행
좋아요: 청결 상태
별로예요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Property on edge of main road and very noisy. Air conditioner very noisy. Shower pressure very weak. Staff not friendly. Do not recommend this establishment.
2024년 3월에 1박 숙박함
답변 제공: Aline 님, 2024년 4월 1일
Thank you for being our guest. Our team works hard to ensure our guests have a wonderful experience. It's unfortunate to see that your stay wasn't what you had hoped it would be. Please accept our apologies. We hope to have a chance to earn your confidence in the future. Sincerely,

2/10 - 너무 별로예요

richard

단체 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Will not return. Dogs barking non stop, roaches in room, other people have the same exact posts. Airport right next door.
2024년 3월에 3박 숙박함
답변 제공: Jocelyn - Coconut Cay Resort Mgt & Staff 님, 2024년 3월 31일
Hello Richard,We are so sorry to hear about your experience with us. We are working hard to provide our guest an enjoyable stay and this is not how we want you to end. We checked any record if you came at the front desk to let us know, but we did not see anything. We aim to correct any issue that there is in timely manner and your feedback while inhouse will be a great help to us. Should you wish to discuss this matter furtherly, please feel free to give me a call or email.

10/10 - 훌륭해요

Idalmis

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Very clean and nice rooms
2024년 3월에 1박 숙박함
답변 제공: Coconut Cay Resort Staff 님, 2024년 3월 31일
Hello Isalmis,Thank you so much for your stellar rating! This means a lot to us. Hope you enjoyed your visit and, we look forward to welcoming you back the next time you visit the area.

10/10 - 훌륭해요

Colette

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Availability of bikes to ride at no charge and Kayaks available front desk staff helpful with bikes
2024년 3월에 3박 숙박함
답변 제공: Coconut Cay Resort Staff 님, 2024년 3월 31일
Hi ColetteThank you for taking the time to share this positive rating! We will make sure to share this with the team to let them know to keep up the amazing work and hope you'll stop by when you're back in the area!

10/10 - 훌륭해요

Israel

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함
답변 제공: Coconut Cay Resort Staff 님, 2024년 3월 31일
Thank you so much for taking the time to rate us. We hope to have you back with us soon!

4/10 - 별로예요

Jan

연인과의 여행
별로예요: 숙박 시설 상태 및 시설
Bedding clean, comfortable bed and pillow. Bathroom size of our first room was the size of a small closet, making it very difficult to move about or put toiletries anywhere. Bugs crawling all over walls near table, and bathroom. Staff quickly moved us to a different room that was newly remodeled but still had bugs crawling in the bathroom and microwave/refrigerator area. The hotel sits very close to the central transportation road which is very busy, constant, and noisy. So it you’re looking for peace and quiet, choose elsewhere.
2024년 3월에 6박 숙박함
답변 제공: Jocelyn - Coconut Cay Resort Mgt & Staff 님, 2024년 4월 1일
Hello Jan,We are so sorry we didn't meet your expectations in our property. WE greatly appreciate your feedback and we will make sure that our pest management company will be aware of your concerns. Thank you once again!

10/10 - 훌륭해요

Cathleen 님, Saint James City

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 2박 숙박함
답변 제공: Coconut Cay Resort Staff 님, 2024년 3월 30일
Hi Cathleen, Thank you for choosing to stay with us! We look forward in welcoming you back soon!

10/10 - 훌륭해요

Alejandro 님, Hialeah

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Newly renovated rooms, property was well kept, close to supermarkets
2024년 3월에 1박 숙박함
답변 제공: Coconut Cay Resort Staff 님, 2024년 3월 30일
Hi Alejandro, We appreciate your choice to stay with us and for sharing your thoughts through a 5/5 rating. Your feedback is important to us, and we're glad you had a good experience .We hope to have the pleasure of welcoming you back for another great experience!

2/10 - 너무 별로예요

CHRIS

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 2박 숙박함
답변 제공: Jocelyn - Coconut Cay Resort Mgt & Staff 님, 2024년 4월 1일
Hello Chris,Thank you for your feedback and we apologize for the inconvenience that we may cause you. Should you need further assistance feel free to reach out to us.

10/10 - 훌륭해요

Johann 님, Kroonstad

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Rooms are clean and beds are comfortable.
2024년 3월에 1박 숙박함
답변 제공: Coconut Cay Resort Staff 님, 2024년 3월 30일
Johann,Thank you for your recent stay and for awarding us a perfect rating. Your glowing feedback made our day! We're dedicated to providing memorable experiences, and your satisfaction lets us know we're on the right track. We eagerly await your next visit and the chance to exceed your expectations once more.

10/10 - 훌륭해요

Connie

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Beautiful space and the desk receptionist was so cheery and helpful
2024년 3월에 1박 숙박함
답변 제공: Coconut Cay Resort Staff 님, 2024년 3월 30일
Hello Connie,Thank you for taking the time to share this positive rating! We will make sure to share this with the team to let them know to keep up the amazing work and hope you'll stop by when you're back in the area!

10/10 - 훌륭해요

Nector

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Good
2024년 3월에 2박 숙박함
답변 제공: Coconut Cay Resort Staff 님, 2024년 3월 30일
Hi NectorWe are incredibly grateful that you took the time out of your busy schedule to rate us. We hope to have you back with us soon!

2/10 - 너무 별로예요

Sandy

가족 여행
This hotel is very bad!!! Pictures of hotel are not current! Maybe 50 years ago
2024년 3월에 1박 숙박함
답변 제공: Jocelyn - Coconut Cay Resort Mgt & Staff 님, 2024년 3월 24일
Hello Sandy,Thank you for your recent stay and for sharing your feedback with us. We are so sorry that we didn't manage to fulfill your request of refund as we have cancellation policy to follow which is in the confirmation you received. While we are trying to work hard to provide best customer service, we also ask our guest to respect our employees as they are working hard to serve our guests. We thank you again for the feedback.

10/10 - 훌륭해요

Xiam

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Excelente estancia
2024년 3월에 2박 숙박함
답변 제공: Jocelyn - Coconut Cay Resort Mgt & Staff 님, 2024년 3월 24일
Thank you so much for the excellent comment and for the 5-star Xiam, we appreciate you so much! Come see us soon.

6/10 - 괜찮아요

Timothy

연인과의 여행
Not what was on Expedia add ..no breakfast , very old , and room service was disappointing
2024년 3월에 7박 숙박함
답변 제공: Jocelyn - Coconut Cay Resort Mgt & Staff 님, 2024년 3월 24일
Hello Timothy, We are sorry that we didn't meet your expectations. Your opinion is greatly appreciated as we are trying to improve our hotel. We will contact Expedia and double check about the breakfast as we already have told them several times that the complimentary breakfast is no longer offer since January. We apologize for the misinformation. IF you have any further concerns, please feel free to message me. 'til then, we all hope for a better days!

10/10 - 훌륭해요

Autumn

2024년 3월에 1박 숙박함
답변 제공: Jocelyn - Coconut Cay Resort Mgt & Staff 님, 2024년 4월 11일
Thank you for the 5-star rating Autumn. Guest like you always keep us inspire to provide great customer service. Come visit us again soon!

8/10 - 좋아요

Kent

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We enjoyed our stay. We used the kayak supplied by the resort to paddle out into the gulf. The pool area was very nice. The resort was close to several events and places we wanted to visit. The pool side room was nice except that there was an 8-inch step up to get to the table and bathroom that we failed to remember a couple times. If we stay there again, we will reserve one of their other fine rooms. The staff was very informative and friendly.
2024년 3월에 4박 숙박함
답변 제공: Coconut Cay Resort Staff 님, 2024년 3월 19일
Hi Kent, Thank you so much for the positive rating. We greatly appreciate your support and are thrilled to know that you had an amazing experience with us. We always strive to provide quality service and satisfaction to the guests. We look forward to having you back with us!

10/10 - 훌륭해요

Christopher

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great property with access to the water, and free use of there kayaks,paddle boards, and bicycles.
2024년 3월에 1박 숙박함
답변 제공: Coconut Cay Resort Staff 님, 2024년 3월 19일
Hello Christopher, We are incredibly grateful that you took the time out of your busy schedule to rate us. We hope to have you back with us soon!

10/10 - 훌륭해요

Robert

2024년 1월에 1박 숙박함
답변 제공: Coconut Cay Resort Staff 님, 2024년 3월 19일
Hello Robert! Thank you for the 5/5 rating & choosing to stay with us! We hope to see you again soon!

8/10 - 좋아요

Marie

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This is my go-to when we plan our trip to the keys. Always a nice place to stay.
2024년 3월에 2박 숙박함
답변 제공: Coconut Cay Resort Mgt and Staff 님, 2024년 3월 15일
Hi Marie, We appreciate your positive feedback about our resort. We do take pride in catering to our guests’ needs the best way we can. If you’re traveling to our area again soon, don’t hesitate to call us.

8/10 - 좋아요

Jackie

좋아요: 청결 상태, 직원 및 서비스
A little aged in places but overall a good place to lay your head when you’re tired
2024년 3월에 1박 숙박함
답변 제공: Coconut Cay Resort Staff 님, 2024년 3월 19일
Hello Jackie, Thank you for your review and for choosing our hotel. I’m happy that you enjoyed your stay and I’m looking forward to having you again as a guest in our hotel.

10/10 - 훌륭해요

AMAURY

2024년 3월에 1박 숙박함
답변 제공: Jocelyn - Coconut Cay Resort Mgt & Staff 님, 2024년 4월 9일
Many thanks for the 5-star review Amauray! We greatly appreciate you. Looking forward to welcoming you back.

10/10 - 훌륭해요

Molly

2024년 3월에 1박 숙박함
답변 제공: Aline 님, 2024년 4월 2일
Molly, thank you for staying with us, and for the stellar feedback. We're so glad you had such a great experience.

4/10 - 별로예요

Don

연인과의 여행
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
The pictures from the web site are not what is seen at the actual hotel.
2024년 3월에 2박 숙박함
답변 제공: Jocelyn - Coconut Cay Resort Mgt & Staff 님, 2024년 3월 13일
Hello Don,Thank you for your recent stay with us and for taking time to review our hotel. We are sorry that we did not meet your expectations that you have. We are working hard to provide quality service and accommodations and you opinion help us in our improvement, for that we thank you. We hope you will give us another chance.