테라스/파티오

컨트리 인 & 스위트 바이 래디슨, 세인트 클라우드 이스트, 미네소타 여행 후기

2.5 out of 5

이용 후기

8.8

훌륭해요

평점 10 - 훌륭해요. 872개 이용 후기 중 490개" "
평점 8 - 좋아요. 872개 이용 후기 중 251개" "
평점 6 - 괜찮아요. 872개 이용 후기 중 77개" "
평점 4 - 별로예요. 872개 이용 후기 중 34개" "
평점 2 - 너무 별로예요. 872개 이용 후기 중 20개" "

8.8/10

청결 상태

9.0/10

직원 및 서비스

8.6/10

편의 시설/서비스

8.6/10

숙박 시설 상태 및 시설

8.6/10

친환경

이용 후기

10/10 - 훌륭해요

Robert

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The check in was easy and the reception lady was very nice. The room was clean and comfortable.
2024년 5월에 1박 숙박함
답변 제공: General Manager 님, 2024년 5월 9일
Dear Robert,It was our pleasure to provide you with clean, comfortable accommodations. We're glad you felt welcome upon arrival, and we look forward to your next stay at Country Inn & Suites by Radisson, St. Cloud East, MN!

10/10 - 훌륭해요

Karen 님, Hobart

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Comfy bed & room!
2024년 4월에 1박 숙박함
답변 제공: General Manager 님, 2024년 5월 1일
Dear Karen,It was our pleasure to provide you with clean, comfortable accommodations. We're glad you enjoyed your visit, and we look forward to hosting you again at Country Inn & Suites by Radisson, St. Cloud East, MN!

8/10 - 좋아요

Renae

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2024년 4월에 1박 숙박함

10/10 - 훌륭해요

Nathan

2024년 4월에 2박 숙박함

4/10 - 별로예요

Danil

2024년 3월에 5박 숙박함

10/10 - 훌륭해요

jayne 님, rosemount

단체 여행
Staff gave excellent service!
2024년 3월에 2박 숙박함
답변 제공: General Manager 님, 2024년 3월 29일
Dear Jayne,Thank you for your review of Country Inn & Suites by Radisson, St. Cloud East, MN. We're happy to hear you appreciated our commitment to top-quality service. It would be wonderful to welcome you back anytime!

10/10 - 훌륭해요

Emily

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Staff was very friendly, the rooms and hotel was very clean. Breakfast was very good.
2024년 3월에 1박 숙박함
답변 제공: General Manager 님, 2024년 3월 17일
Dear Emily,It was a pleasure hosting you at Country Inn & Suites by Radisson, St. Cloud East, MN! We're glad our friendly staff, clean rooms, and tasty breakfast impressed you, and we look forward to seeing you again soon.

2/10 - 너무 별로예요

Bryanna

연인과의 여행
별로예요: 편의 시설/서비스
They booked the second floor to a kids hockey team there was stomping all day and night from the second floor to the first. I called to address it and we where told oh well they have no other rooms and there's nothing they can do and that they asked them to "stop" . Given the last complaint we didn't get to use the pool/hot tub all weekend because they're large group dominated it. And when we tried to we where meet with 3 kids at least jumping into the hot tub. Won't be staying here again . Also they have a rule now u can't live within 30 miles of the hotel great way to thank your community for years of business. Yuck avoid this place !
2024년 3월에 2박 숙박함
답변 제공: Tammy 님, 2024년 3월 5일
We apogize for your concerns during your stay. We do take the noise seriously and do make sure that everyone is in their rooms by quiet time, which is 10pm. On weekends the pool and hot tub are usually busy and I am sorry you felt you could not use it with the kids in the pool room. Weekends are the busiest times for our amenities. Thank you for your feedback.

8/10 - 좋아요

Adam

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2024년 2월에 1박 숙박함

6/10 - 괜찮아요

Nicholas

2024년 2월에 1박 숙박함

10/10 - 훌륭해요

Ron

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
I’ll be back!!
I stayed at this same hotel a week prior and haven’t slept so good in a long time. The front desk clerk remembered me and was very friendly. He overheard my son asking me about the pool hours and offered extended pool hours because of my late check in. He also gave information about what was available for food and the hotel was in close proximity to stores for things that I needed for my stay. I’d definitely recommend this hotel to any of my friends who ask where to stay in this city.
2023년 12월에 1박 숙박함
답변 제공: General Manager 님, 2023년 12월 29일
Dear Ron,Thank you for the kind review and recommendation! We're glad our friendly desk staff impressed you, and we look forward to your next visit.

10/10 - 훌륭해요

Jeremy

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 12월에 4박 숙박함

10/10 - 훌륭해요

RON

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함

10/10 - 훌륭해요

Beth

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 1박 숙박함

6/10 - 괜찮아요

wade

2023년 10월에 1박 숙박함

10/10 - 훌륭해요

Jana

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
2023년 10월에 1박 숙박함

8/10 - 좋아요

Bruce

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Would stay here again. Nice room. Clean. Quiet Great free breakfast. No complaints
2023년 9월에 2박 숙박함
답변 제공: General Manager 님, 2023년 9월 28일
Dear Bruce,We appreciate your positive feedback! It's wonderful to hear you enjoyed your stay with us, from the nice and clean room to the quiet atmosphere. Thank you for your review, and we look forward to you staying with us again at Country Inn & Suites by Radisson, St. Cloud East, MN!

8/10 - 좋아요

Teresa

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 9월에 1박 숙박함

10/10 - 훌륭해요

Lidia

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Close to everything. Staff was extremely friendly and helpful. Will stay here again when visiting family.
2023년 9월에 1박 숙박함
답변 제공: General Manager 님, 2023년 9월 16일
Dear Lidia, It was wonderful having you as our guest recently! Our team is committed to providing high-quality guest service, and we’re thrilled to hear that we made a good impression on you. Additionally, we're delighted our fabulous location suited your travel needs so well. Thank you for your review, and we look forward to welcoming you back in the future!

8/10 - 좋아요

Ashlyn

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Good stay
Great hotel for a few nights. They did run out of towels but I was able to track down house keeping to get a few. Only down side was there was a boys hockey team also staying and the boys were running around the halls and knocking on our door at 9:30 am. not the hotels fault. otherwise it was a nice stay
2023년 9월에 2박 숙박함
답변 제공: General Manager 님, 2023년 9월 14일
Dear Ashlyn,We thoroughly enjoyed having you as our guest at Country Inn & Suites by Radisson, St. Cloud East, MN, and are delighted to hear about your good stay. Next time, please reach out to the front desk so we can assist with any noise disturbances. Thank you for the positive review, and come back anytime!

10/10 - 훌륭해요

David K.

2023년 9월에 1박 숙박함

10/10 - 훌륭해요

Jenifer

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great place to stay!
2023년 8월에 1박 숙박함
답변 제공: General Manager 님, 2023년 9월 5일
Dear Jennifer,Thanks so much for your review of Country Inn & Suites by Radisson, St. Cloud East, MN. We're thrilled you enjoyed your stay, and we'd love to welcome you back anytime!

2/10 - 너무 별로예요

Arlene

좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
We booked hotel, couldn’t access property due to ridiculous construction around the property. Circled property numerous times and could not find the detours to get to said property. Gave up after an hour. Found a sister property and stayed there. Called original hotel and said we had to cancel our reservation, which they happily did and said they understood. Now trying to recoup $$ from Wxpedia
답변 제공: General Manager 님, 2023년 8월 31일
Dear Arlene,Thank you for your feedback. We deeply regret the challenges you faced in reaching our property. It's always our intention to provide a seamless experience for our guests. We appreciate your understanding and patience and hope you had a comfortable stay at our sister property. Please know we're here to assist with any further concerns you may have.

10/10 - 훌륭해요

Wen

단체 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Clean rooms, great breakfast and good staff, thank you!
2023년 8월에 1박 숙박함
답변 제공: General Manager 님, 2023년 8월 24일
From our clean rooms to our wonderful service, we're happy to know that you enjoyed everything about your visit. Thank you, and we hope to see you again soon.

2/10 - 너무 별로예요

Sara

2023년 8월에 1박 숙박함

10/10 - 훌륭해요

Cindy

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
nice for our stay good breakfast and nice staff
2023년 7월에 1박 숙박함
답변 제공: General Manager 님, 2023년 8월 16일
Dear Cindy,We're delighted you enjoyed your stay at Country Inn & Suites by Radisson, St. Cloud East, MN! It's great to know that our friendly staff and tasty breakfast impressed you. Thank you for your kind words. We look forward to your next visit.

10/10 - 훌륭해요

susan

2023년 8월에 1박 숙박함

10/10 - 훌륭해요

Rachel

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Clean and friendly.
2023년 8월에 1박 숙박함
답변 제공: General Manager 님, 2023년 8월 12일
Dear Rachel, Thank you for taking the time to share your feedback. We are pleased to hear that you found our facilities clean and our team friendly during your stay at Country Inn & Suites by Radisson, St. Cloud East, MN. We look forward to the opportunity to welcome you back in the future.

8/10 - 좋아요

Rodger

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 8월에 1박 숙박함

6/10 - 괜찮아요

mark

좋아요: 청결 상태
2023년 8월에 4박 숙박함

4/10 - 별로예요

Robert

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
1) I was surprised with the general class of guests considering the cost/room. An unusual number of laborers. 2) Found a bedbug crawling on the comforter. The manager was insistant it wasn't a bedbug although it was identical to photos on internet. They did clean the room but count me out as a repeat guest.
2023년 5월에 4박 숙박함
답변 제공: General Manager 님, 2023년 8월 9일
Dear Robert, We would like to sincerely apologize for your experience during your stay with us. We will be taking your feedback to thoroughly investigate the issues mentioned in your review. We do hope you will reconsider us in the future so we can provide you an opportunity for a better stay.

10/10 - 훌륭해요

Jonathan 님, Wetumpka

2023년 8월에 1박 숙박함

8/10 - 좋아요

Wayne

2023년 7월에 1박 숙박함

10/10 - 훌륭해요

dave

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Very. Nice wpuld stay again
2023년 7월에 1박 숙박함
답변 제공: General Manager 님, 2023년 8월 2일
Dear Dave,Your five-star rating is such a wonderful compliment to receive! The next time your travels bring you our way, please don't hesitate to revisit us at Country Inn & Suites by Radisson, St. Cloud East, MN!

10/10 - 훌륭해요

Thomas

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 7월에 1박 숙박함

4/10 - 별로예요

Jeffrey Scott

연인과의 여행, 가족 여행
별로예요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Have stayed here last year. Property condition and staffing has deteriorated significantly. Will not be staying here next year.
2023년 7월에 4박 숙박함

10/10 - 훌륭해요

Linda

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 7월에 1박 숙박함
답변 제공: Tammy V 님, 2023년 7월 23일
Thank you for the wonderful rating for our Hotel. Safe travels and we hope to see you back again soon.

2/10 - 너무 별로예요

aaliyah

별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
Staff was so bad they doubled charged me card and then don’t want to fix it
2023년 7월에 1박 숙박함
답변 제공: Tammy V 님, 2023년 7월 23일
I am sorry you feel that we did not take care of your problem. The card was not double charged, simply authorized and that authorization will drop off per your bank policies once the charge has been posted. We wish you the best.

8/10 - 좋아요

Nafiseh

가족 여행
좋아요: 숙박 시설 상태 및 시설, 객실의 편안함
별로예요: 청결 상태
Cleanness
There was cockroaches inside the room. Inside the fridge was never cleaned
2023년 7월에 1박 숙박함
답변 제공: Tammy V 님, 2023년 7월 21일
Dear Nafiseh,We have inspected the room thoroughly and have found no insects nor have we had any problems with them in the past. Thank you for your concern.

10/10 - 훌륭해요

Monica

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great place to stay
2023년 7월에 1박 숙박함
답변 제공: Tammy V 님, 2023년 7월 23일
Thank you for the wonderful rating for our Hotel. Safe travels and we hope to see you back again soon.

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 7월에 1박 숙박함
답변 제공: Tammy V 님, 2023년 7월 23일
Thank you for the wonderful rating for our Hotel. Safe travels and we hope to see you back again soon.

8/10 - 좋아요

Gregory

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Everything was very nice except the thermostat/air conditioning/heat kept the room at 60* no matter what setting was used
2023년 7월에 1박 숙박함
답변 제공: General Manager 님, 2023년 7월 7일
Dear Gregory,We greatly appreciate you telling us how we could have impressed you even more. However, please know that our staff is happy to address any concerns you may have while still at the property. That said, we look forward to exceeding all your expectations on your next visit. Until then, safe travels.

10/10 - 훌륭해요

Carl

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I was confused by the GPS getting to the property, especially when it directed me down a deadend street in what looked like a neighborhood. May that's because Hwy 10 was under construction?
2023년 6월에 1박 숙박함
답변 제공: General Manager 님, 2023년 7월 2일
Dear Carl,Thank you for staying at Country Inn & Suites by Radisson, St. Cloud East, MN. While we are sorry you had a hard time finding us, we are glad the rest of your stay was positive. We hope your travels will bring you back to see us soon.

10/10 - 훌륭해요

Sharon

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Friendly staff, complimentary bottled water and chocolate chip cookies!
2023년 6월에 1박 숙박함
답변 제공: General Manager 님, 2023년 6월 27일
Dear Sharon,Thank you for sharing your comments with us. It is lovely to see that you enjoyed our friendly staff members and helpful (and delicious) amenities. It was a pleasure serving you, and we hope to see you again in the future!

10/10 - 훌륭해요

Erin

좋아요: 청결 상태
2023년 3월에 1박 숙박함
답변 제공: Tammy V 님, 2023년 7월 23일
Thank you for the wonderful rating for our Hotel. Safe travels and we hope to see you back again soon.

8/10 - 좋아요

Angela

연인과의 여행
좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
Elevator was broke so used stairs at the end of the hall to get to top floor. Towels were laying at the bottom of the stairs when we arrived Friday night - they were still there when we left on Sunday. Room was very clean; however, only enough to make one cup of coffee and no one replenished the coffee for Sunday morning. Coffee was available downstairs.
2023년 6월에 2박 숙박함
답변 제공: General Manager 님, 2023년 6월 26일
Dear Angela,Thank you for taking the time to share your comments with us. We are happy to see that you enjoyed your overall visit and appreciated our clean accommodations. However, we do apologize for any elevator outage during your stay. In addition, we will review your concerns regarding our housekeeping services. Thank you, and we hope to have the opportunity to serve you again in the future.

6/10 - 괜찮아요

Diane

단체 여행
별로예요: 청결 상태
THE BATHTUB WAS NOT CLEANED. THE EVENING DESK PERSON HAD NO CUSTOMER SERVICE.
2023년 6월에 3박 숙박함
답변 제공: General Manager 님, 2023년 6월 21일
Dear Diane,It appears that you encountered some issues during your visit. For that, we apologize. Rest assured that housekeeping and our front desk have been notified and will work diligently to ensure that we are delivering the exceptional service that we are known for. Thank you for bringing this to our attention. We would love to provide you with a better experience in the future.

10/10 - 훌륭해요

Elizabeth

2023년 6월에 1박 숙박함
답변 제공: Tammy V 님, 2023년 7월 23일
Thank you for the wonderful rating for our Hotel. Safe travels and we hope to see you back again soon.

6/10 - 괜찮아요

MYRON

가족 여행
Was nor up to standards of other Radison Motels.Waste cams were mot emptied even though we stayed 3 nights.
2023년 6월에 2박 숙박함
답변 제공: General Manager 님, 2023년 6월 18일
Dear Myron, Thank you for taking a moment to share your valuable feedback. We are sorry that your stay fell short of the standards you have come to expect from our hotel. This is not the impression we wish to leave you with. If you are back in the area, we hope you will consider giving us another chance to provide an experience we are proud of.

10/10 - 훌륭해요

Ranae

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Everything was great. Room was clean, staff was friendly, water was hot.
2023년 5월에 1박 숙박함
답변 제공: General Manager 님, 2023년 5월 30일
Dear Ranae,Thank you for the outstanding rating of your recent stay at Country Inn & Suites by Radisson, St. Cloud East, MN. We're glad you had a wonderful time with us and enjoyed our clean accommodations and friendly service. It would be our pleasure to host you again in St. Cloud, so come back soon!