Thank you for taking the time to fill out this survey. We apologize for any inconvenience during your stay. We are working on getting the elevator up and running. We are a non-smoking hotel, and are embarrassed by the fact people can not respect these rules. We ensure to hold these people accountable and charge them a fee in the amount of 250. Thank you again for your feedback!

Thank you for taking the time to fill out this survey. We appreciate your feedback.

Dear Mantiely,Thank you for staying with us and for taking the time to write a review.Have a great day,

Thank you for taking the time to share your feedback with us. We deeply regret that we did not meet your expectations regarding your low satisfaction score. It is unfortunate that you did not get to utilize our amenities here at Sonesta, as breakfast and housekeeping service was available during your stay. We hope that this does not discourage your return and hope we can make it better next time you visit the area. Thank you!

Thank you for taking the time to fill out this survey. We appreciate your positive feedback and hope to welcome you again soon!

Thank you for taking the time to fill out this survey. We apologize that you could not utilize the bar during your stay. We are hoping to have it up and running soon. We hope to have you return in the near future. Thanks for choosing us for your stay!

Jeffrey,Thank you for staying with us and for taking the time to score us. We are happy you enjoyed your stay with us,

Thank you for taking the time to fill out this survey. We are sorry to hear about your experience. Please note that smoking in the rooms is against our hotel policy to ensure a comfortable stay for all our guests. It is unfortunate that the previous room you were in has not been utilized due to the strong odor of cigarettes left behind. We appreciate your feedback, Thank you!

Thank you for taking the time to fill out this survey. We appreciate your positive feedback!

Thank you for taking the time to fill out this survey. We appreciate your kind words towards the staff. Thank you again for staying with us and hope to have you back soon!

Thank you for taking the time to fill out this survey. We appreciate your kind thoughts on the staff and hope to see you back soon. Thank you for choosing Sonesta Select Lowell!

Thank you for taking the time to fill out this survey. We have issued a refund, please follow up with Expedia regarding this. Thank you for your feedback!

Thank you Sidhar,We are very happy you enjoyed your stay with us. Also thank you for taking the time to share your feedback with us! Haver a great day,

Casey,Thank you for staying with us and for taking the time to give us a rating. We Appreciate your time,

Dear Mitchell,Thank you for staying with us and taking the time to give us a review. I will review your feedback with our team to ensure we continue to monitor the grounds more often to remove any debris. Have a great day,

John,Thank you for staying with us and for taking the time to give us a rating. We Appreciate your time,

Dear Netaka,Thank you for taking the time to write a review for us. Our Hotel is very unique, actually there are 4 other with the same structure in the US. Our Queen beds measurements are 60 inches by 80 inches.Thank you for staying with us,

Thank you for taking the time to fill out this survey. We appreciate your positive feedback, and hope to see you back soon!

Thank you for taking the time to fill out this survey. We appreciate your positive feedback!

Thank you for taking the time to fill out this survey. We deeply regret that we did not meet your expectations regarding your low satisfaction score. We hope to make it a better stay if you are ever in this area again. Thank you for staying with us!

Thank you for taking the time to fill out this survey. We are sorry to hear that you had a less than satisfactory experience during your stay at our hotel. Your feedback is important to us, and we apologize for any inconvenience caused by the behavior of other guests. We strive to provide a comfortable and enjoyable environment for all our guests. Thank you for bringing this to our attention. We appreciate your understanding and hope to have the opportunity to welcome you back in the future.

Thank you for taking the time to fill out this survey. We appreciate your feedback!

Thank you for taking the time to fill out this survey. We are glad that we were able to accomodate you during your stay. We appreciate your positive feedback!

Thank you for taking the time to fill out this survey. We are happy to know that you will be back to stay with us. We appreciate your positive feedback!

Thank you for taking the time to fill out this survey. We appreciate your positive feedback!

Thank you for taking the time to fill out this survey. Parking is only included if you are a travel pass member. Extra towels are always provided if needed. We appreciate your feedback!

Thank you for taking the time to fill out this survey. We are happy that we were able to accommodate your here at Sonesta. We like to offer a variety of different options to accommodate all of our guests here. We appreciate your positive feeback!

Thank you for taking the time to fill out this survey. We are flattered to hear that about the staff, we always strive to do our best here at Sonesta. We appreciate your positive feedback!

Thank you for taking the time to fill out this survey. We appreciate your positive feedback!

Thank you for taking the time to fill out this survey. We appreciate your feedback!

Thank you for taking the time to fill out this survey. We are very knowledgeable at the front desk and apologize that this was not something you were able to utilize. Tavern in the square is 0.6 miles away from us, and there is a Mobile gas station 0.8 miles down the road. We hope if you ever visit the area in the future, we can help with directions to these locations for you. Thank you again for staying with us!

Thank you for taking the time to fill out this survey. We deeply regret that we did not meet your expectations during your stay. Had we known about these issues while you were here, we could have fixed them for you. We are glad that you stayed with us, and hope we can make it up to you if you visit again in the near future.

Thank you for taking the time to fill out this survey. We deeply regret that you were not informed on breakfast options available from 7AM-10AM in our common area. We do offer breakfast every morning between those times. Thank you again for staying with us.

Thank you for taking the time to fill out this survey. We are glad you found our location convenient. Thanks for staying with us!

Thank you for taking the time to fill out this survey. We appreciate your positive feedback!

Thank you for taking the time to fill out this survey. We appreciate your positive feedback!

Thank you for taking the time to fill out this survey. We appreciate your feedback!

Thank you for taking the time to fill out this survey. We are glad that you enjoyed your stay here with us. Your feedback is very appreciated.

Thank you for taking the time to fill out this survey. We appreciate your positive feedback!

Thank you for taking the time to fill out this survey. We appreciate your positive feedback!

Thank you for taking the time to fill out this survey. We deeply regret that you were disappointed in the Deluxe King that you booked. Our staff is available 24 hours and wished we were aware of this during your stay. We would have loved to accommodate you with a new room. We appreciate your feedback, take care!

Thank you for taking the time to fill out this survey. We appreciate your positive feedback!

Thank you for taking the time to fill out this survey. We appreciate your feedback!

Thank you for taking the time to fill out this survey. We would love to accommodate these requests for microwaves in all guests rooms, and hope that we can really wow our guests. We appreciate your feedback and hope we can be accommodating next time you visit.

Thank you for taking the time to fill out this survey. We appreciate your positive feedback!

Thank you for taking the time to fill out this survey. The hotel does have a direct telephone number which is located on our website, although it is an automated voice system, we do have an option #5 to speak with someone directly from the front desk. We appreciate your feedback!

Thank you for taking the time to fill out this survey. We appreciate your positive feedback!

Thank you for taking the time to fill out this survey. We deeply regret that we did not meet your expectations regarding your low score giving. We do go above and beyond when ever a guest has any issues or complaints, and are disappointed we did not get the opportunity to do so for you. Hopefully if you do visit the area again, we can change your point of view on our facility. Thank you for staying with us!

Thank you for taking the time to fill out this survey. We apologize if you did not fully enjoy your time here with us. Thank you for staying at Sonesta.

Thank you for taking the time to fill out this survey. The hotel has been through a lot in the past year, and have worked hard to keep it in good shape. We are glad that you stayed with us and look forward to your return. Thank you again!