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이그제큐티브 인 여행 후기

2 out of 5
이그제큐티브 인
4083 Highway 127 N, Crossville, TN

이용 후기

6.4
평점 10 - 훌륭해요. 443개 이용 후기 중 83개" "
평점 8 - 좋아요. 443개 이용 후기 중 118개" "
평점 6 - 괜찮아요. 443개 이용 후기 중 101개" "
평점 4 - 별로예요. 443개 이용 후기 중 66개" "
평점 2 - 너무 별로예요. 443개 이용 후기 중 75개" "

6.6/10

청결 상태

7.0/10

직원 및 서비스

6.2/10

편의 시설/서비스

5.8/10

숙박 시설 상태 및 시설

6.8/10

친환경

이용 후기

10/10 - 훌륭해요

James

좋아요: 청결 상태, 직원 및 서비스
It's just a bit rundown. But it was clean and the office was run well.
2024년 5월에 1박 숙박함

6/10 - 괜찮아요

Jessica

연인과의 여행, 출장 여행, 반려동물 동반 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
I typically read reviews prior to booking - this made me feel like friends / family made a bunch of 5 star reviews. I will absolutely agree with other reviews that the lady in the office is super friendly and helpful. We walked into our room, made it to the bathroom counter where a roach was crawling around the counter. Just to be sure I wasn’t over reacting, I used Google Lens to search a picture of the bug which confirmed it was a German cockroach. The lady in the office was understanding of our leaving and approved a full refund. If the room was as great as her customer service, that would have been a fabulous place to stay.
2024년 5월에 1박 숙박함

10/10 - 훌륭해요

Robert

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
good place to stay, well lite parking ez in and out rooms were nice, lady at front desk that checked me in was really nice and went out her way to put us in adjoining rooms. Thank you,
2024년 3월에 2박 숙박함

10/10 - 훌륭해요

Justin

연인과의 여행, 아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Front desk person was amazing. Check in went smooth. We had an issue with our first room, and were moved right away. Was quiet and room was decent.
2024년 3월에 1박 숙박함

8/10 - 좋아요

Mary 님, N Olmsted

2024년 2월에 1박 숙박함

10/10 - 훌륭해요

Stacy Michelle

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Staff was very friendly and helpful, let me know what all of my accomodations were and where everything was
2024년 1월에 1박 숙박함

10/10 - 훌륭해요

Bobbye

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
It was a wonderful amazing place to be. I couldn't say anything better. The people are great. The buildings are great. The rooms are great.
2024년 1월에 2박 숙박함

10/10 - 훌륭해요

Larry

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
The check in staff is excellent. She is very friendly and sweet person. We love when we stay there. She knows exactly what area we want to be in at the hotel and everything. It is so helpful to get us there.
2023년 12월에 1박 숙박함

10/10 - 훌륭해요

Daniel

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 1박 숙박함

2/10 - 너무 별로예요

Anthony

단체 여행
The room was cold heat was on for hours room still cold
2023년 12월에 1박 숙박함

10/10 - 훌륭해요

Chayna

2023년 11월에 1박 숙박함

10/10 - 훌륭해요

Roger

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Very clean.
2023년 11월에 1박 숙박함

6/10 - 괜찮아요

Adem

출장 여행
좋아요: 직원 및 서비스
2023년 11월에 1박 숙박함

4/10 - 별로예요

Terry

출장 여행, 가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Price I like, needed painting bad and had a terrible smell about it. The bed must of been used by the Flintstones it was so hard and sheets stained.
2023년 10월에 3박 숙박함

10/10 - 훌륭해요

Jennifer A.

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It was right off the highway and easy to find. There were a few potholes in the entrance because the Google Maps app took us the wrong way. The place was clean and quiet and the employees were easy to work with. All was good.
2023년 10월에 1박 숙박함

8/10 - 좋아요

Tina

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
A good value
Very reasonable, pet friendly with a fee.
2023년 10월에 1박 숙박함

4/10 - 별로예요

Ronnie

좋아요: 직원 및 서비스
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Not much around and hotel in bad condition
2023년 10월에 1박 숙박함

6/10 - 괜찮아요

Tellie

좋아요: 객실의 편안함
별로예요: 청결 상태
Initaly assigned room 123 which had not been cleaned. Next room was fine.
2023년 10월에 3박 숙박함

10/10 - 훌륭해요

Christine 님, Jackson Springs

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 9월에 1박 숙박함
답변 제공: Kristen at Executive Inn 님, 2023년 9월 8일
Hi Christine!Thank you for taking the time to make this review and for the 5 stars. Hope you come to see us again!

10/10 - 훌륭해요

Bobbye

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 8월에 1박 숙박함
답변 제공: Kristen at Executive Inn 님, 2023년 8월 26일
HI BOBBYE, THANK YOU SO MUCH FOR THE GREAT SCORE ON THE REVIEW. ALWAYS A JOY HAVING YOU. I KNOW WE WILL SEE YOU AGAIN SOON. :-)

4/10 - 별로예요

Denise

2023년 8월에 1박 숙박함
답변 제공: Kristen at Executive Inn 님, 2023년 9월 8일
Hi Denise, First, we want to thank you for taking the time to make this review. I wish you would have left some details as to why your stay didn't deserve more stars. All reviews help us to know where we are succeeding and where we can improve. I hope you come to see us again and give us a chance to earn those other stars.

10/10 - 훌륭해요

jerrica

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
별로예요: 편의 시설/서비스
The property is beautiful with the growing plants. I really enjoyed that. Front desk was kind. I remember her from a previous stay.
2023년 8월에 1박 숙박함
답변 제공: Kristen at Executive Inn 님, 2023년 8월 26일
HI JERRICA,I FIRST WANT TO APOLOGIZE FOR SUCH A LATE REPLY TO YOUR VERY KIND REVIEW. I AM HAPPY TO KNOW THAT YOUR STAY WAS JUST AS ENJOYABLE AS THE PREVIOUS YEAR. I AM SURE TO SEE YOU NEXT YEAR WHEN YOU COME SEE US AGAIN. THANK YOU AGAIN.

10/10 - 훌륭해요

Bill

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
No problem
No problems
2023년 8월에 1박 숙박함
답변 제공: All of us at the Executive Inn 님, 2023년 8월 6일
Thank you Bill for the great review.

10/10 - 훌륭해요

Linda

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Kristen went out of her way to help me.
2023년 7월에 1박 숙박함
답변 제공: Kristen at Executive Inn 님, 2023년 8월 5일
Hi Linda!Thank you so much for the great review! I was happy to help :-) Come and see us next time you're in Crossville!!

10/10 - 훌륭해요

Larry

2023년 7월에 1박 숙박함
답변 제공: All of us at the Executive Inn 님, 2023년 8월 5일
Hi Bobbye and Larry!We are all happy to see you enjoyed your stay with us. We thank you for taking the time out of your busy today to send us this awesome review. Hope to see you next time you are in Crossville. Thank you again!

4/10 - 별로예요

Karen

반려동물 동반 여행, 가족 여행
별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
Would not recomend
2023년 7월에 3박 숙박함
답변 제공: All of us at the Executive Inn 님, 2023년 8월 5일
Hi Karen,Were sad to see that your stay with us was not the best for you. I wish we knew what were your reason for this review. So we could see the things that may need to work. We hope in the future you give us another chance to earn those other 3 stars.Thank you

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
2023년 7월에 2박 숙박함
답변 제공: All of us at the Executive Inn 님, 2023년 8월 5일
Thank you for taking the time to do this review. All are always appreciated. I am glad to know you were satisfied with your stay with us. Hope you remember us the next time you may be staying here in Crossville. Thanks again :-)

10/10 - 훌륭해요

James

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 6월에 1박 숙박함
답변 제공: All of us at the Executive Inn 님, 2023년 8월 5일
HI James!Thank you for the great review! Our goal is to always achieve guest satisfaction! Hope to you see again soon!Thanks,

2/10 - 너무 별로예요

Michele

연인과의 여행, 출장 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
I had to switch rooms due to there being holes all in the bedding and it being dirty. The 2nd room was not much better. Toilet paper was shoved in the peep hole, there was pubic hairs on the floor and the mattress was the MOST uncomfortable i have ever seen. There was no mattress protector on it either. I felt like i was going to leave there with bed bugs. I opted to check out and stay at another hotel. The lady working the front desk was nice and very helpful.
2023년 6월에 1박 숙박함
답변 제공: Kristen at Executive Inn 님, 2023년 8월 5일
Hi Michele,I hate that this is what you experienced. We have been working with our housekeepers and staff to make sure all our rooms are worthy of our guests that stay with us. We appreciate the feedback good or bad it will always help to know where we may need to work harder. We really do hope that next time you may be in Crossville for the night that you will give us one more chance for you to stay in one of our rooms that are 100% to the standards we hold all staff to follow. We have made a lot of changes since your stay. I also appreciate your kindness considering your frustration as well.Thank you

8/10 - 좋아요

Kristy

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 5월에 1박 숙박함

8/10 - 좋아요

Stephen

좋아요: 청결 상태, 직원 및 서비스
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
The property and the area were pretty run down, but the price was low so I was satisfied with the reservation.
2023년 4월에 1박 숙박함

8/10 - 좋아요

Gregory

2023년 3월에 1박 숙박함

10/10 - 훌륭해요

Tyler

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Staff was very friendly !

10/10 - 훌륭해요

Tyler

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 3월에 1박 숙박함

8/10 - 좋아요

Lisa

좋아요: 청결 상태, 직원 및 서비스
별로예요: 객실의 편안함
low expectations will help
For the price, it is not bad. The bed was super hard but it worked. There is no carpet or even a rug by the door and since there was a lot of snow, it was hard to keep things clean. we had to use the towel. Towels were thin and small. But the heater worked well and there wasn't much noise. There is no breakfast, just coffee. They are pet friendly which is a good thing for us also.
2022년 12월에 4박 숙박함

4/10 - 별로예요

Deborah

2022년 12월에 1박 숙박함

4/10 - 별로예요

William

별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 9월에 1박 숙박함

2/10 - 너무 별로예요

Lacey

별로예요: 청결 상태, 숙박 시설 상태 및 시설
Roaches
2022년 8월에 1박 숙박함

8/10 - 좋아요

John

2022년 8월에 1박 숙박함

8/10 - 좋아요

Maura

2022년 8월에 1박 숙박함

6/10 - 괜찮아요

marshall

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
Cable tv was jerked out the wall no tv didnt get in the room till midnight didnt see it earlier just need to make sure that tv is operational room really neat and clean great shower just no tv
2022년 8월에 1박 숙박함

2/10 - 너무 별로예요

Sandy

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
AWFUL
Room reeked of smoke but was a non smoking room. Toilet seat had glue on it, plug next to bed was halfway out the wall. These are just a few things. Plus my clothes in my suitcase smelled like smoke the next morning.
2022년 8월에 1박 숙박함

10/10 - 훌륭해요

stephen

2022년 8월에 1박 숙박함

8/10 - 좋아요

Charles

단체 여행
좋아요: 직원 및 서비스
2022년 8월에 1박 숙박함

10/10 - 훌륭해요

Xhorxhi

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 7월에 1박 숙박함
답변 제공: All of us at Executive Inn :-) 님, 2022년 8월 3일
Thank you for the excellent review we appreciate all that we receive especially while we're still working on room renovations. We hope you remember us the next time your looking to stay in Crossville, TN :-)

2/10 - 너무 별로예요

Antonio

2022년 7월에 1박 숙박함

10/10 - 훌륭해요

Tiffany

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Friendly
2022년 7월에 1박 숙박함
답변 제공: All of us at Executive Inn :-) 님, 2022년 8월 3일
Thank you for the kind review. We are always happy to see them while we are still working on renovations. :-)

4/10 - 별로예요

실제 이용하신 고객

별로예요: 객실의 편안함
2022년 7월에 1박 숙박함

8/10 - 좋아요

Kathleen 님, Crossville

연인과의 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Liked having a smoking room, would have been nice to have a place to hang up clothes and even better more than just 2 bath towels. I myself use 2 towels (1 for body, 1 for hair) and then there’s my husband. And why 3 pillows and not 4 on a king size bed??? Very strange
2022년 7월에 2박 숙박함

4/10 - 별로예요

Daniel

별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Just on keep looking
Our hotel sucked!!! One towel and one rag per person. Ice bucket and two cups. Nothing else included in the room, no coffee machine, no hair dryer, I’m talking absolutely no extra anything. The two bars of soap they had, you needed scissors to open, was almost like it had baking soda in it…gritty. The two small pouches of shampoo had the same “I DARE YOU TO OPEN ME” packing. You don’t even want me to get started on their lack of bed comfort. This couldn’t have been a mattress, it had to be a box spring hidden with a sheet! I know that I might be considered a pampered woman, but come on this was horrible! The only good thing about the room was that it was clean, but other than that, just say no!
2022년 7월에 1박 숙박함