룸, 킹사이즈침대 1개, 분사식 욕조 | 책상, 다리미/다리미판, 무료 WiFi, 알람 시계

아메리카스 베스트 밸류 인 & 스위트 유니버시티 애비뉴 여행 후기

2 out of 5

이용 후기

7.0

좋아요

평점 10 - 훌륭해요. 53개 이용 후기 중 14개" "
평점 8 - 좋아요. 53개 이용 후기 중 17개" "
평점 6 - 괜찮아요. 53개 이용 후기 중 8개" "
평점 4 - 별로예요. 53개 이용 후기 중 6개" "
평점 2 - 너무 별로예요. 53개 이용 후기 중 8개" "

7.6/10

청결 상태

7.2/10

직원 및 서비스

5.0/10

편의 시설/서비스

7.2/10

숙박 시설 상태 및 시설

5.0/10

친환경

이용 후기

8/10 - 좋아요

Charles

좋아요: 편의 시설/서비스
Everything was ok was wanting a downstairs room but overall it was pleasant experience
2024년 1월에 2박 숙박함
답변 제공: Rahul 님, 2024년 1월 8일
Dear Guest,Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.If I can be of assistance in the future, please don't hesitate to contact me at 5015654488.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.Sincerely,Rahul PatelGM

10/10 - 훌륭해요

Sharrel

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스
We are in room 203. The tub faucet was continuously running. There is a hole in the wall in the bathroom sink area. We kept seeing baby roaches and one adult one in the room. The loveseat in the room was clearly very old with a cover over it that didn’t look sanitary to sit on. The property looked clean and well maintained on the outside.
2023년 11월에 1박 숙박함
답변 제공: Patel 님, 2023년 11월 11일
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.If I can be of assistance in the future, please don't hesitate to contact me. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.Sincerely,Rahul PatelGM

2/10 - 너무 별로예요

Rena 님, Davenport

연인과의 여행, 출장 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Checked in with someone who had no idea what they were doing. We put our luggage in room then went and ate. Debating whether to stay there or not. Pictures are not accurate. This place was run down. Holes in walls, no lock on door. Absolutely filthy. We went to get our stuff as we were not going to stay there. Owner would not let us in the room to retrieve our belongings. We had to call police before he finally let us in. Steer clear
2023년 10월에 1박 숙박함
답변 제공: Roy 님, 2023년 10월 30일
Dear GuestThank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely,GM

2/10 - 너무 별로예요

John

단체 여행
별로예요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
So the refrigerator door was broke no light cover over switch thought i rented a jacuzzi room got terrible room for a extreme price
2023년 10월에 1박 숙박함
답변 제공: Guest Relations 님, 2023년 10월 18일
Dear John,The upkeep of our accommodations is incredibly important to us, so it's unfortunate to hear about any issues with the accommodations or amenities received. Our team will look into your feedback further and make changes where necessary. Thank you, and we hope you will give us another chance soon.

4/10 - 별로예요

Dimika

별로예요: 청결 상태, 숙박 시설 상태 및 시설
Roaches and broken appliances. Would not recommend.
2023년 9월에 1박 숙박함
답변 제공: Roy 님, 2023년 9월 28일
Dear Guest,Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. If I can provide any assistance, please don't hesitate to contact. Sincerely,GM

2/10 - 너무 별로예요

Tee

별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I found roaches in the room and there was blood on the sheets....the manager was informed and didn't care about the situation
2023년 9월에 1박 숙박함
답변 제공: Guest Relations 님, 2023년 9월 12일
Dear Tee,What you have described is concerning, as we want all our guests to have a fantastic stay. Rest assured that we take your comments seriously and will use them to help us improve the quality of our accommodations and service. Thank you for staying with us, and we wish you well.

4/10 - 별로예요

실제 이용하신 고객

가족 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Not a good hotel. Check in was difficult trying to do it through a glass window. Room was dirty. Didn’t look like the greatest neighborhood.
2023년 7월에 1박 숙박함
답변 제공: Guest Relations 님, 2023년 8월 3일
We appreciate you choosing to stay with us. Thank you for sharing your thoughts with us. It is disheartening to know that we were unable to meet your expectations. We will share your feedback with our team for improvement.

8/10 - 좋아요

James

출장 여행
좋아요: 청결 상태
Need Kleenex. Room was clean. Bed was comfortable.
2023년 3월에 1박 숙박함
답변 제공: Rahul 님, 2023년 3월 28일
Dear Mr. JamesWe thank you for your positive feedback regarding your stay. Please come visit us again for you future visit. Thank you Rahul

8/10 - 좋아요

Richard

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2021년 7월에 4박 숙박함

8/10 - 좋아요

Willia

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2021년 8월에 1박 숙박함
답변 제공: Rahul 님, 2021년 8월 6일
Dear Guest, We thank you for your positive feedback regards to you recent stay at our inn. Please come see us again during your next visit. Once again Thank you!! Mr. Patel

8/10 - 좋아요

J.J. 님, Memphis, Tn

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
We had a 3 day stay and the check-in was good friendly service. We got to room to find towels that were freshly folded and opened the face cloths and bath towels when unfolded to dry off were the same way they had dirty stains that had not come out in wash. We carried them to the office and got more of the same. We finally went to Wal-Mart the next morning and purchased more towels. When they came in to change beds the 2nd day spreads had holes in them from wear and tear and on one bed it had a stain on it like blood or bright red nail polish. We didn't ask for a cleaning the next day of our room we just removed the spread and got our traveling blanket from the car and used it the last day.. Will not stay there anytime soon when we travel to Little Rock
2020년 11월에 3박 숙박함
답변 제공: Rahul 님, 2020년 11월 22일
Dear Guest, First of all I would like to apologize for inconvenient. We are glad that you like our friendly staff at the time of checking. We are sorry that you had to use your own personal stuff. Once again I would like to thank you for positive feedback. Thanks,

6/10 - 괜찮아요

Kayla

가족 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
별로예요: 직원 및 서비스
2020년 11월에 1박 숙박함
답변 제공: Rahul 님, 2020년 11월 11일
Hello Kayla, We are really happy that you enjoyed our hospitality. Thanks for the positive feedback. Please come see us again. Thanks. GM

10/10 - 훌륭해요

Elmonica

좋아요: 청결 상태, 숙박 시설 상태 및 시설
별로예요: 직원 및 서비스, 객실의 편안함
Didnt get the room i payed for
2020년 10월에 1박 숙박함
답변 제공: Rahul Patel 님, 2020년 10월 7일
Hello Mrs. Elmonica We are really happy that you enjoyed our clean and comfort room. Thank you for the possitve feedback.. Thanks, Mr. Patel

2/10 - 너무 별로예요

Lori

가족 여행
좋아요: 청결 상태, 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설, 객실의 편안함
Not family Friendly
We were stopping thru on our way to a family vacation had 3 small children and a grandparent with us. While the manager was very polite held our room till we got there late and the room was clean and neat. The part of town and the patrons staying at the property were not family friendly. THIS IS NOT A FAMILY PLACE! We did not feel safe we were stalked we were openly propositioned we understood we were targets and we left I forfeighted my two room stay drove another 30 min down the road and found a place I felt safe. My kids now ask if we are ok at a hotel with an outside door. Makes me sad their first experience at vacation was at a place I had no idea was like that. Had to have that important talk again about strangers and always trusting your instinct if it feels wrong it is leave. I went off reviews here so I hope this helps the next mom.
2020년 7월에 1박 숙박함
답변 제공: Rahul Patel 님, 2020년 7월 14일
Dear Mrs. Lori I am sorry for the inconvenience on your first day of your vacation going toward Gatlinburg. I, GM Rahul been at this hotel since 2005 and we have not had any bad experience on this part of town. Once again, I sorry for inconvenience and please give us another opportunity to serve you better next time. Please contact me personally at the hotel. Thanks, Rahul Patel (GM)

6/10 - 괜찮아요

Alexander

가족 여행
좋아요: 청결 상태, 직원 및 서비스
Stop by
Raul was very nice and helpful. The room was pretty big and descent. Unfortunately the a/c was not able to cool the whole room which was uncomfortable. Area is not the best location for a family stay but price for a day was affordable.
2020년 6월에 1박 숙박함
답변 제공: Rahul 님, 2020년 6월 23일
Hello Mr.Alexander I am sorry for your inconvenience during your stay, but I am glad that the big room that you reserved commanded your family during your travel... Please next time call me directly and I will try my best to satisfy you in future stay.... Thanks, Rahul Patel

8/10 - 좋아요

Jennifer

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2020년 4월에 1박 숙박함
답변 제공: Rahul 님, 2020년 5월 4일
Thank you for the positive review. We are glad the you enjoy your stay.

10/10 - 훌륭해요

Tammy

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Exceeds Expectations, This hotel is a role model.
Excellent this is the best hotel I have stayed in. The staff was above and beyond their duties to serving my Aunt and I, The suite was very clean, the beds were comfortable the atmosphere was incredible, great location. I highly recommend this hotel to every one. Thank you for your generosity helping us during a rough time.
2020년 3월에 1박 숙박함
답변 제공: Rahul 님, 2020년 3월 19일
Hello Mrs. Tammy It is our duty to taking care our customers during good days and bad days. We try our best to satisfy our guest during there stay. We are really happy that you enjoyed our comfortable and clean room. We are glad that you filled like home away from home. Please come see us again in future and we will try our best to serve you same service like in past. Once again thanks and see you soon. Thanks GM

6/10 - 괜찮아요

Terra 님, little rock, Ar

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
별로예요: 편의 시설/서비스
Only problem was the air went out in our room , but they were quick to respond ans get things fixed
2020년 2월에 1박 숙박함
답변 제공: Rahul 님, 2020년 3월 3일
Once again we are sorry for the inconvenience during your stay and we are happy that you enjoy the rest of your stay....

8/10 - 좋아요

Robert

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 12월에 1박 숙박함
답변 제공: Rahul 님, 2019년 12월 10일
Mr. Robert its great seeing you again. Thanks for your possitive feedback regards to your stay..... Please come see us again Thanks

8/10 - 좋아요

Bob

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Nice Place
Very nice establishment and management friendly. Breakfast was ok enough. Much to close to railroad so quite noisy at crossings. Only real negative if a light sleeper.
2019년 10월에 2박 숙박함
답변 제공: Rahul 님, 2019년 12월 4일
Mr. Bob thank for your possitive feedback regarding your stay at our inn. Please come see us again.....

10/10 - 훌륭해요

실제 이용하신 고객

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Love this place and will go back and fourth ❤️❤️❤️😂😂😂😂😂
2019년 10월에 1박 숙박함
답변 제공: Rahul 님, 2019년 12월 4일
Dear Guest, We are happy to hear that you LOVE our place and we would love to come see us again... Thanks,

4/10 - 별로예요

실제 이용하신 고객

아이를 동반한 가족 여행
별로예요: 직원 및 서비스, 편의 시설/서비스
They only had two face towels in the room even though my reservation was for five people. When we attempted to get more towels and sheets they gave us a very hard time. Every time! Then there big towels are cut in half. I’ve never seen that before. Their couch bed was disgusting and stains all over
2019년 7월에 3박 숙박함
답변 제공: Rahul GM 님, 2019년 7월 31일
Hello I am sorry for the inconvenience during the stay. I was unable find your stay under this name but I will still address this matter to my housekeeping department. Once again we are sorry for the inconvenience.

8/10 - 좋아요

KEITH

좋아요: 객실의 편안함
2019년 3월에 1박 숙박함

2/10 - 너무 별로예요

실제 이용하신 고객

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 1월에 1박 숙박함

2/10 - 너무 별로예요

Raven

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 1월에 1박 숙박함

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
2018년 11월에 1박 숙박함

4/10 - 별로예요

stephen

Loud noisey
Staff very rude at check in very little parking will not stay there again
2018년 9월에 1박 숙박함

2/10 - 너무 별로예요

wayne

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Worst place have ever stayed
Area unsafe. Ck in was pleasant. Room dirty covers, bathroom door unpainted. Train horns run every 15 min all night long. Marquee says "best property since 2005" !!! Not possible. Not happy at all!!
2018년 8월에 1박 숙박함

8/10 - 좋아요

Henry

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
2018년 6월에 1박 숙박함

10/10 - 훌륭해요

Olive

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
The management was great!
There was a problem with my reservation. When I got to the hotel, they could not find my reservation. The management looked for it for over 45 minutes. Even though hotels.com was of no help, the hotel management took care of everything.

10/10 - 훌륭해요

Olive

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Overall this was a great hotel!
I was extremely impressed by the cleanliness and condition of the room. They also have a great channel selection as well.
2018년 3월에 1박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great
It was alright . Slept good. Didn’t have no problem s.
2017년 12월에 2박 숙박함

6/10 - 괜찮아요

William 님, Birminfham

좋아요: 청결 상태
Thing that were not working
The tv stopped working Three times ,had to call the front desk , the bathroom shawer would not work.
2017년 10월에 1박 숙박함

2/10 - 너무 별로예요

Angela

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Never again
Thereare train tracks immediately outside of the hotel. The trains run 24 hours. The trains all have horns. I literally slept 1.5 hours. Terrible, management unconcerned, told me I "should have read online reviews before booking."
2017년 8월에 1박 숙박함

8/10 - 좋아요

Nicole

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Nice stay
Hotel was nice, the room smelled like pinesol which was assurance that it had been cleaned. The bathroom was small but big enough. The air conditioner worked great. Check in was easy and the staff was friendly. Will use again
2017년 8월에 1박 숙박함

8/10 - 좋아요

james

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Little in Little Rock
Very small hotel in terms of number of rooms, but that was a non issue. Very close to a busy railroad crossing and horns blew frequently.
2017년 7월에 1박 숙박함

8/10 - 좋아요

Cathy

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2017년 7월에 1박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Nice and clean
Good location and price.
2017년 7월에 1박 숙박함

4/10 - 별로예요

Mike 님, OKC, OK

좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설, 객실의 편안함
Train tracks close
They upgraded our room for free and the room was nice, but it flooded in the middle of the night due to a rain storm. Between the many, many trains that blew by and the water in my room, it was not a pleasant stay.
2017년 7월에 2박 숙박함

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Loud
Noisy location between major roadway and RR tracks, minimal breakfast possible unless you like waffles, if you just need a bed then it's ok.
2017년 6월에 1박 숙박함

10/10 - 훌륭해요

Sue 님, Kansas

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Excellent hotel for the vale
Mr. Patel went out of his way to may sure our stay at is hotel went well.
2017년 6월에 1박 숙박함

4/10 - 별로예요

Joan

별로예요: 직원 및 서비스, 객실의 편안함
This older hotel was in a shady part of town and right next to railroad tracks. Trains ran about once an hour and were very load...woke us out of a dead sleep. Thankful we only had to stay there one night.

8/10 - 좋아요

GAYLON

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함

10/10 - 훌륭해요

Glenda

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Happy mom
Was very pleased with everything..Told manager we will be returning here.

8/10 - 좋아요

travis

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Bang for buck
Good economic

10/10 - 훌륭해요

Aaron 님, Austin, TX

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Very great experience. 10/10 would recommend!
Arrived later at night and the manager, Rahul, greeted me by name and had everything ready for me. There were no more rooms available in the non-smoking section of the hotel with the beds we needed, so Rahul upgraded us to a queen suite at no charge for us. The room was super clean and had amazing new floors. Such a great experience at this hotel. 10/10 would recommend this hotel for any in the little rock area.

10/10 - 훌륭해요

Chad

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Excellent value
Room was the cleanest I have ever seen and staff was auper friendly

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함

6/10 - 괜찮아요

Shanteal

별로예요: 청결 상태, 객실의 편안함
The hotel is decent for the price.

8/10 - 좋아요

Sarah Beth

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Clean room, comfortable bed, friendly staff
Before our arrival, the staff called to confirm our arrival and upgraded us to a suite at no extra charge. The staff was very friendly and efficient upon arrival. The room was nice enough and having a fridge and microwave was an added bonus. The beds were comfortable. We could have used a couple more towels and wash cloths but didn't bother to call for more. On the downside, the train tracks are nearby so you do hear passing trains. It didn't bother me, but I slept pretty soundly. I would definitely stay here again.