산 전망
예약 가능 여부 확인

노이하우스 인 여행 후기

3 out of 5
노이하우스 인
Magayon Drive, Maroroy Daraga, Daraga, Albay

이용 후기

7.4

좋아요

평점 10 - 훌륭해요. 44개 이용 후기 중 7개" "
평점 8 - 좋아요. 44개 이용 후기 중 21개" "
평점 6 - 괜찮아요. 44개 이용 후기 중 11개" "
평점 4 - 별로예요. 44개 이용 후기 중 4개" "
평점 2 - 너무 별로예요. 44개 이용 후기 중 1개" "

7.6/10

청결 상태

7.6/10

직원 및 서비스

8.0/10

편의 시설/서비스

7.2/10

숙박 시설 상태 및 시설

이용 후기

10/10 - 훌륭해요

Larry

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
5 out of 5
Alwsys nice to stsy here. Convienient and clean
2020년 1월에 1박 숙박함
답변 제공: Management 님, 2020년 2월 21일
Thank you, hope to see you again in your future travel to Albay

10/10 - 훌륭해요

Larry

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
A nice stay
Nice, clean hotel. Very close to airport.
2020년 1월에 3박 숙박함
답변 제공: Management 님, 2020년 2월 21일
Thank you and hope to see you again in your future travel to Bicol.

8/10 - 좋아요

Jonas

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
close to the airport
convenient and very close to the airport
2018년 12월에 1박 숙박함
답변 제공: Grace 님, 2019년 1월 18일
Thank you we hope to see you on your next visit to Legazpi City

10/10 - 훌륭해요

Carlos

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great place to stay with your wife and child.
I wouldn't change anything. If anything just upgrade. I like it the way it is.
2018년 12월에 3박 숙박함
답변 제공: Neuhaus Inn 님, 2019년 1월 5일
Thanks for staying with us. We appreciate your feedback!

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2018년 12월에 3박 숙박함
답변 제공: Neuhaus 님, 2018년 12월 29일
Thank you for staying with us!

6/10 - 괜찮아요

실제 이용하신 고객

2018년 12월에 3박 숙박함
답변 제공: Neuhaus Inn 님, 2018년 12월 19일
Thank you for staying with us!

8/10 - 좋아요

Dolores

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great Inn for business traveler with vehicle
I travelled to Legazpi in my car for one day/night to take care of some business with a government office. Just needed an inexpensive, clean, comfortable and safe place to spend the night. Neuhaus in fits the bill. The hotel is inside a walled area and has a covered parking space adjacent to each room. Very safe. Rooms are spacious and clean. Neuhaus Inn is great for business travel purposes but not so much as a vacation resort type hotel.
2018년 11월에 1박 숙박함
답변 제공: Neuhaus Inn 님, 2018년 11월 13일
Thanks for staying with us. We appreciate your feedback!you again soon!

8/10 - 좋아요

Margie

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
I arrived late due to aflight delay, staff were waiting at reception and called a porter to see me toy room.
2018년 11월에 1박 숙박함
답변 제공: Neuhaus Inn 님, 2018년 12월 19일
Thank you for staying with us!

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 숙박 시설 상태 및 시설, 객실의 편안함
별로예요: 직원 및 서비스
Shower
They have no mirror outside the comfort room,also their shower dismantled most often..cheap type ..
2018년 10월에 2박 숙박함
답변 제공: Neuhaus Inn 님, 2018년 10월 23일
Hi Nora, We are very sorry to hear that you were disappointed with the service. We hope to serve you better on your next visit. Sincerely, Management

8/10 - 좋아요

실제 이용하신 고객

좋아요: 객실의 편안함
별로예요: 직원 및 서비스
2018년 8월에 1박 숙박함
답변 제공: Neuhaus Inn 님, 2018년 8월 17일
Thanks for staying with us. We appreciate your feedback!

8/10 - 좋아요

Leilan 님, Legaspi City

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Staff are accommodating and place meet my requirements but would strongly suggest that towels and toiletries be replenished without demand if the guests are staying more than a day. Thanks!
2018년 7월에 1박 숙박함
답변 제공: Neuhaus Inn 님, 2018년 8월 9일
Hi Leilan, We are very sorry to hear that you were disappointed with the service. Your comments are well noted and we will act on them soon. We hope to serve you better on your next visit. Sincerely, Management

6/10 - 괜찮아요

Louis 님, Eastern USA

별로예요: 청결 상태, 객실의 편안함
Hotel is pure Filipino standards. The worst part of this hotel is the so-called free internet service. The hotel blames the bad connection on the local service provider (SP), but I found out the hotel only provides DSL cable service, not fiber. DSL is the lowest standard provided by an SP. And, the connection is very unstable. Logging on every minute or so is a requirement. Beds in the rooms are just thin outdoor plastic covered cushions with a very thin foam pad on top. Sort of like sleeping on a floor. Room cleaning service is inconsistent and bad. We stayed in this hotel for many days to its best location to visit our family, so we watched the same spider web on the corner wall grow and grow. It was a constant reminder to the staff to provide daily water, soap, and toilet paper. Food from the restaurant is typical Filipino. Edible, but poor quality. This was my first and last visit to this hotel. Desperate consideration should be given for anyone to want to stay here for anything more than a single day.
2018년 6월에 28박 숙박함
답변 제공: Neuhaus Inn 님, 2018년 8월 9일
Hi Louis, We are very sorry to hear that you were disappointed with the service. Your comments are well noted and we will act on them soon. We hope to serve you better on your next visit. Sincerely, Management

6/10 - 괜찮아요

Eddie 님, Miami, FL

Average Stay
The hotel is fine for short stays, but don't expect exceptional service. Here are a few points noted: (1) Hotel Staff is accommodating, though smiles are an effort to achieve. Hotel staff is not "proactive" in their service to customers. (2) Food quality is average, at best, for good Philippine cuisine. (3) Internet service is poor, very poor. If you can get logged on, you must continue to logon every minute or so. Don't expect to be able to download anything larger than an email note or file. Social networking or downloading a picture/video file is nearly impossible. (4) Daily Room Service must be requested each and every day, by turning your room key back to the reception. It is not part of the normal daily maintenance schedule.. (5) Rooms do come with complimentary water, soap, and toilet tissue, but you have to ask for each item on a daily basis.
2018년 3월에 28박 숙박함
답변 제공: Neuhaus Inn 님, 2018년 5월 20일
Hi Eddie, We are very sorry to hear that you were disappointed with the service. We hope to serve you better on your next visit.

8/10 - 좋아요

Patricia

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Convenient if travelling by car
Very convenient location if travelling by car. Parking is in front of the room and so very secure. Room is spacious and clean. No restaurant but room service available.
답변 제공: Neuhaus Inn 님, 2018년 5월 14일
Thanks for staying with us. We appreciate your feedback!

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Staff were pleasant, Food was good. The bathroom floors were slippery, no place to put the toiletries and there should be a floor mat.
2018년 4월에 3박 숙박함
답변 제공: Neuhaus Inn 님, 2018년 5월 3일
*Thank you! We are glad you had a great stay with us. Your comments are well noted and we will act on them soon. We will keep you posted! See you again soon!

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
Very convenient and accessible from the city proper. Parking is safe.
2018년 4월에 3박 숙박함
답변 제공: Neuhaus Inn 님, 2018년 4월 16일
Thanks for staying with us. We appreciate your feedback!

4/10 - 별로예요

Lin 님, Ligazpi city

별로예요: 숙박 시설 상태 및 시설, 객실의 편안함
No sheets in one of the bed and when I asked for them no one came.
2018년 4월에 1박 숙박함
답변 제공: Neuhaus Inn 님, 2018년 4월 10일
Hi Lin, We are very sorry to hear that you were disappointed with the service. We hope to serve you better on your next visit.

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2017년 12월에 2박 숙박함
답변 제공: Neuhaus 님, 2018년 1월 30일
Thank you for your favorable feedback. Hope to see you again on your next visit to Legazpi

6/10 - 괜찮아요

Jeff 님, Catanduanes

좋아요: 청결 상태, 직원 및 서비스
Incidentals Fee Surprise
I travel to Legazpi, Albay a couple of times per year for shopping and business purposes. I always stay at the Neuhaus Inn because the rooms are large, the facility has a wall around it, and there is an individual parking garage for most rooms. The Inn serves my purpose for a secure, clean and roomy place to stay. I reserved and paid for the room through Expedia using my credit card. I was surprised on my latest stay to have to pay a 1,000 peso per room "incidental fee," in cash, refundable when I checked out. I had reserved two rooms and I did not have 2,000 pesos in cash on me for the fee. I had to go to my bank during a heavy rain to make a withdrawal to cover this fee. Other hotels I have been to charge this type of fee, but it works as a temporary hold placed on a credit card that I never actually see. Here, the front desk personnel explained that if it went on my credit card, it would be an actual charge that wouldn't be reversed for weeks. I'm not too happy about this unexpected, inconvenient (although temporary) cash fee. The cash was returned when I checked out without issue. My guess is this is a fee to deter guests from stealing towels or other room property.
2017년 12월에 1박 숙박함
답변 제공: Neuhaus Inn 님, 2017년 12월 22일
Hi Jeff, We are very sorry to hear that you were disappointed with the service. We hope to serve you better on your next visit. Again, thanks for staying with us. We appreciate your feedback!

6/10 - 괜찮아요

Marie 님, Australia

좋아요: 청결 상태, 직원 및 서비스
Good location, friendly staff
The hotel was at a really good location. 15 minute tricycle to ATV bikes to Mayon Volcano and Kagasawa ruins. 5 minute drive to the airport. The room is what you would expect of an inn - just has everything you need. Staff were very friendly and accommodating.
2017년 11월에 1박 숙박함
답변 제공: Neuhaus Inn 님, 2017년 12월 5일
*Thank you for staying with us. We appreciate your feedback! See you again soon!

10/10 - 훌륭해요

David 님, iowa

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
It was very clean. The staff was great. The only problem I had was occasionally the WiFi wouldn't work very well. I believe that was due to being too far away from the office. But other than that I was very very happy with my stay there. And I would highly recommend it!
2017년 9월에 8박 숙박함
답변 제공: Grace 님, 2017년 10월 25일
Thank you for your kind review. Hope to see you again whenever you are in Legazpi.

8/10 - 좋아요

Julie 님, Philippines

좋아요: 청결 상태, 숙박 시설 상태 및 시설
Clean, nice for an overnight stay
The property is quite new, good for those who would be bringing cars as they have parking available per room. Rooms are clean and though it is close to the airport, not quite disturbing - we still had a good night's sleep.
2017년 8월에 2박 숙박함
답변 제공: edna 님, 2017년 9월 4일
Thank you for your nice feedback, we look forward on your next stay with us.

8/10 - 좋아요

Jennifer

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
wi fi was not available in our room during our stay. CR tiles kinda dark better if light colored. Location was very nice overlooking Mayon.
2017년 8월에 1박 숙박함
*Thank you Jennifer! We are glad you had a great stay with us. Your comments are well noted and we will act on them soon. We will keep you posted! See you again soon!

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 직원 및 서비스
very short stay. Staff remembered me from my last visit.
2017년 5월에 1박 숙박함
답변 제공: Neuhaus Inn 님, 2017년 7월 12일
Thank you so much ! We are glad you had a great stay with us. See you again soon!

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스
Budget accomodation for budget traveller
Close proximity to the airport and lignon hill a plus. Needs maintenance on the room we occupied.

8/10 - 좋아요

Crispin

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함

8/10 - 좋아요

william

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
The bed was very comfortable and the room was quiet. It was nice to have a refrigerator. The TV channels were much better then the other hotels I have stayed in in the Philippines.

8/10 - 좋아요

실제 이용하신 고객

10/10 - 훌륭해요

king tut 님, philadelphia

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
It was a good experience to be there..the stuff were nice .many tourists attractins spots around..

6/10 - 괜찮아요

Patricia

좋아요: 청결 상태, 숙박 시설 상태 및 시설
Nice and clean but no wifi even though it said so
Our stay at Neuhaus was fine. It is very close to the airport. 5 mins walk even with a heavy backpack. Very helpful staff that will help you how to get around. Good food. A very affordable place perfect for backpackers.

6/10 - 괜찮아요

실제 이용하신 고객

4/10 - 별로예요

Yssa 님, Pasig, Metro Manila

좋아요: 청결 상태, 숙박 시설 상태 및 시설
별로예요: 객실의 편안함
Not coming back
Stayed for 2 nights and it's not worth the price we paid for. No wifi access and fluctuating phone signal inside rooms. No hot shower. Toilet flush not working properly. Sheets are too thin. Ordered a chicken sandwich for 100 pesos and it's not worth it! Near the airport but far from city center (you need to take a 5-7 min tricycle ride).
100 peso chicken sandwich

8/10 - 좋아요

Rosauro III

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Clean & spacious motel room
Walking distance from the airport on the main road. Room was clean and spacious with air-conditioner working well. Room service is good. Property is a drive-in motel, would have not stayed here have I known this. Overall stay was okay.

4/10 - 별로예요

anon

좋아요: 청결 상태, 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설, 객실의 편안함
Cheap
Somehow the towels dont dry you. Tv almost impossible to view due to bad signal. Internet signal was terrible. Sheets although clean have a bad smell. Toiletdid not flush well. Room good size. Garage for car. Cheap

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Good value
Only downsides were no hot water in th room, but they gave us access to a different shower. Internet is very poor but its the Philippines and i didn't choose to stay for the net

2/10 - 너무 별로예요

jose

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
bad hotel. will not come back to this hotel.
I will never book on this hotel. I had a booking with hotel.com sept. 26 , for sept.29-30. When I arrived at the hotel , hotel staff does not have a record of my booking due to the fact that I already paid in full using my credit card. I made a booking for superior standard room and they gave me standard. Hotel staff need to attend seminars to have experience in managing front desk and hotel operation. s

8/10 - 좋아요

Gary

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
SIMPLE YET BETTER THAN OTHERS
Been staying on this hotel so many times during the last 10 years. Affordable sometimes still discounted. Clean and spacious. Close to the airport and other places to go and see. Local transportation easily accessible.

8/10 - 좋아요

Consul

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Cheap and clean hotel
It is very near Legaspi Airport, but not easy to downtown.

6/10 - 괜찮아요

twis10me 님, PH

good for an overnight stay.
stayed overnight. so far clean, just didn't like bathroom smell. wifi didn't work on the room, fast internet outside hotel room. better if you have your own car to go downtown.

4/10 - 별로예요

kat

별로예요: 직원 및 서비스, 객실의 편안함
Not a safe place to stay
Not a safe place to stay ..its dark outside.... theres a noise outside ur window... it sounds someones trying to open it

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Nice and spacious hotel near the airport
We just had a short stay but my friends and I had a great time

6/10 - 괜찮아요

Cheesecake 님, quezoncity

좋아요: 청결 상태
good location near cagsawa ruins, daraga church
bed is to hard poor cable reception the place have a good location and is quirw accessible

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스
Need improvements
Overall it was good but sometimes there was brownouts. Hard matresses and pillows.

8/10 - 좋아요

Myriam 님, Montreal

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great
Excellent room service. Staff is very nice and helpful. Hotel is about 5 min walking from airport but then you'll need a tricycle to go to the city or Cagsawa (45 min walk).
Dear Ms Myriam, It’s is great to hear that you had a memorable stay with us and thank you for praising our service. We invest a lot of time in effort to train our team to ensure the highest level of personalized service. . All the best and hope to see you soon! Warm regards Neuhaus Inn Tel : +63 52 742 7428 ; + 63 52 483 7288 Mobile: +63 918 9883388 Email: reservations@neuhausinn.com Website: www.neuhausinn.com