외관

루즈벨트 리조트 파크 여행 후기

2 out of 5
루즈벨트 리조트 파크
350 Stagecoach Trail, Roosevelt, AZ

이용 후기

8.0

매우 좋아요

평점 10 - 훌륭해요. 243개 이용 후기 중 97개" "
평점 8 - 좋아요. 243개 이용 후기 중 86개" "
평점 6 - 괜찮아요. 243개 이용 후기 중 27개" "
평점 4 - 별로예요. 243개 이용 후기 중 18개" "
평점 2 - 너무 별로예요. 243개 이용 후기 중 15개" "

8.0/10

청결 상태

8.4/10

직원 및 서비스

7.4/10

편의 시설/서비스

7.2/10

숙박 시설 상태 및 시설

7.8/10

친환경

이용 후기

10/10 - 훌륭해요

Sara

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Very cute place! It looks like it needs a little bit of a facelift but I can't really complain. The room smelled really nice! We saw a groundsman going around cleaning trash and the courtyard. He was very nice! We will definitely come back
2023년 11월에 1박 숙박함

8/10 - 좋아요

Shelley

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
“Quaint” with nice trees and pond on property. I was told the restaurant had changed hands but they did not tell me it wasn’t open! We thought we were going to cut across a hiway showing on map to get to Superstition/ Apache area but we were informed it has been closed since 2019 so was a long drive to area we had planned on hiking in.
2023년 11월에 3박 숙박함

8/10 - 좋아요

Brandt

2023년 11월에 3박 숙박함

10/10 - 훌륭해요

Ruth

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Nice place! Quiet at night, comfy bed and friendly staff. 5 minutes to the lake and boat ramp. Could use a little TLC, but no complaints and I will definitely stay here the next time I am in the area.
2023년 11월에 3박 숙박함
답변 제공: Roosevelt Resort Team 님, 2023년 11월 19일
Thank You Ruth for your positive feedback! We are happy that you enjoyed your time with us, our hotel is definitely heading for more improvements and we hope that you continue to visit us to see it!

8/10 - 좋아요

David

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스
Older property, but well-maintained and clean. We arrived a little too late for check-in, but had no issues with the key lockbox or the room in general. Not much nearby (and not really very close to the lake), but we enjoyed the duck pond in the morning. Wanted to sit outside and enjoy the evening as well, but there were far too many bats for that!
2023년 9월에 1박 숙박함
답변 제공: Roosevelt Resort Park 님, 2023년 10월 2일
Hello David,Thank you for telling us about your stay. we are glad that you enjoyed our rustic little resort and the convenience of our late check in. we are currently in the process of improving the property, We hope that we get the chance to host you again in the future.All the best,

8/10 - 좋아요

Chris

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 9월에 1박 숙박함
답변 제공: Roosevelt Resort Park 님, 2023년 10월 2일
Hell Chris,Thank you for your glowing review! It was a pleasure hosting you and we can't wait to see you again.All the best,

4/10 - 별로예요

Terry

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
So disappointed
There was salmonella in the water, which left it unusable. One of the pillows smelled like someone vomited on it. So disgusting. Such a disappointing experience.
2023년 8월에 1박 숙박함
답변 제공: regional manager 님, 2023년 8월 29일
Terry, unfortunately we did have a problem with ecoli at 1 test site that week. Rest assured the problem has been rectified and we are sorry for any inconvenience. As for the room condition we take this very serious and will have house keeping check carefully. The comfort and cleanliness of our rooms is paramount. Give us another try in the future please, you wont be disappointed.

10/10 - 훌륭해요

SUZANNE

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Convenienant to the lake, nice pond on site. Check in was easy - loved the key provided in lockbox.
2023년 8월에 2박 숙박함
답변 제공: Roosevelt Resort Park 님, 2023년 8월 23일
Hello Suzanne,What a generous review! Thank you for taking the time to tell us about your stay. we are glad to hear that you enjoyed the convenience of our place and check in. We can't wait to see you again!All the best,

10/10 - 훌륭해요

Deborah

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
What a great place to spend the night at! The room
What a great place to spend the night! The room was perfect, comfortable and I love the pond in the backyard area :-) the adjoining restaurant and bar had friendly people to socialize with too. I will definitely be back again!
2023년 8월에 1박 숙박함
답변 제공: Roosevelt Resort Team 님, 2023년 8월 16일
Wow, what an amazing review Deborah! Thank you for taking the time to tell us about your stay and highlighting your wonderful experiences. We're so happy that you had a great time. We can't wait to see you again!All the best,

6/10 - 괜찮아요

Sheila

가족 여행
좋아요: 청결 상태
별로예요: 숙박 시설 상태 및 시설, 객실의 편안함
The rooms were hot. The kitchen was not a real kitchen. You could not cook comfortably. The stove was close to the wall and awkward. Not safe. The frig was really small. The sofa couch was broke. We had a family of 5 and space.for 2 to sit and watch tv. Not enjoyable at all.
2023년 7월에 3박 숙박함
답변 제공: Roosevelt Resort Management 님, 2023년 8월 3일
Thank you for taking the time to leave an honest review and provide us with such valuable feedback Sheila. Please accept my sincerest apologies for your overall negative experience here at Roosevelt Resort Park. we will look into any maintenance issues and resolve it. Your feedback is valuable, and we hope to welcome you back for an improved stay!all the best,

10/10 - 훌륭해요

Cassie

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
I was very impressed with this place. The rooms and facilities are not brand new, but it’s in a perfect location and the staff was excellent in their communication for arranging our late check in. We will stay again next time we are in Roosevelt.
2023년 7월에 1박 숙박함
답변 제공: Roosevelt Resort Management 님, 2023년 7월 21일
Hello Cassie, Thank you for sharing your positive feedback! It's wonderful to hear that you enjoyed our resort. Also, we will be sure to pass along your kind words to our staff. We look forward to welcoming you back for another fantastic stay in the future!All the best,

10/10 - 훌륭해요

Jeffrey

2023년 7월에 1박 숙박함
답변 제공: Roosevelt Resort Team 님, 2023년 8월 3일
Thank you for your glowing review Jeffrey! It was such a pleasure hosting you we can't wait to welcome you back soon.All the best,

8/10 - 좋아요

Alexa

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Just what we needed
2023년 6월에 1박 숙박함
답변 제공: Roosevelt Resort Team 님, 2023년 7월 7일
Thank you for sharing your positive feedback! It's wonderful to hear that you enjoyed our resort. We are glad to hear that we met your needs, We couldn't ask for anything more. We can't wait to see you again!All the best,

6/10 - 괜찮아요

Tracey

좋아요: 직원 및 서비스
The dog friendly cabins do not have Wi Fi. You had to walk to the restaurant to hook up to it. So would not stay again unless that was remedied.
2023년 6월에 1박 숙박함
답변 제공: GM 님, 2023년 7월 4일
Tracey,Yes in cabins 23 and 24 we do not advertise access to the internet. We are working on a solutions for this.

10/10 - 훌륭해요

Charlotte 님, SIERRA VISTA

가족 여행
This is an awesome place,
2023년 6월에 2박 숙박함
답변 제공: GM 님, 2023년 7월 2일
Charlotte,Thank you so much for the five out five review. We hope to see you very soon.

10/10 - 훌륭해요

RIchard

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
much improved
A very nice stay. The desk clerk was able to move us to a better room, "the suites", and it was comfortable for all. The new management has cleaned up the property and "relocated" the horrible geese that use to be there. Now, except for a few ducks, the property is clean and friendly
2023년 6월에 2박 숙박함
답변 제공: GM 님, 2023년 6월 29일
Richard,Thank you so much for the 10 of 10 and also recognizing the upgrades. We will pass this on to our staff, they take pride in the comments of our guests. Safe Travels.

10/10 - 훌륭해요

Daniel

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 6월에 1박 숙박함
답변 제공: GM 님, 2023년 6월 29일
Daniel, Thank you so much for the 10 out of 10 review. We look forward to seeing you very soon and safe travels.

10/10 - 훌륭해요

Donald

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 6월에 2박 숙박함
답변 제공: GM 님, 2023년 6월 22일
Donald Thank you so much for the five stars and we look forward to seeing you very soon. GM

10/10 - 훌륭해요

ANGELA

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Quaint & peaceful
The resort motel is super quaint and cute. It is older but has had renovations. Love the patio facing the pond and that they have chairs out there. The AC unit is kinda noisy and runs a lot. Wish there were king beds instead of two queens. Overall though, we loved our stay and would definitely go again. Very peaceful.
2023년 4월에 2박 숙박함
답변 제공: Roosevelt Resort Park 님, 2023년 6월 2일
Hello Angela, Thank you for the generous review. We are very glad to hear that you had a lovely stay with us. We also appreciate your honest suggestions and will be taking them very seriously. Your feedback is truly the only way that we're able to improve! We can't wait to see you again.All the best,

8/10 - 좋아요

Donald

단체 여행
좋아요: 숙박 시설 상태 및 시설
It is great to be able to recharge trolling motor batteries on boat, would like ice available or a freezer in the refrigerator to re freeze ice packs.rooms are clean, beds comfortable. This was about the 4th time to stay there to fish Roosevelt lake.
2023년 5월에 1박 숙박함
답변 제공: GM 님, 2023년 6월 2일
Donald, Thank you so much for the four star review and your comments, we will pass them on to our staff. Ice... the restaurant on site sells ice. We look forward to seeing you soon.,

10/10 - 훌륭해요

Hugh

반려동물 동반 여행, 가족 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
별로예요: 직원 및 서비스
Direct TV was a nice addition to this venue,
2023년 5월에 1박 숙박함
답변 제공: GM 님, 2023년 6월 1일
Hugh, Thank you for the five stars and we look forward to seeing you very soon.

10/10 - 훌륭해요

Brian

2023년 5월에 2박 숙박함
답변 제공: Roosevelt Resort Park 님, 2023년 6월 12일
Thank you for the glowing review Brian, we are very glad that you had a pleasant stay with us. we look forward to see you again.

10/10 - 훌륭해요

Donald

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Loved being able to park my riishing boat in front of the room and charge the battery. Stagecoachbar restaurant next door, good food, rustic.
2023년 5월에 1박 숙박함
답변 제공: Roosevelt Resort Park 님, 2023년 5월 2일
Hello Donald, we are glad to hear that you are pleased with the amenities on our room that made your boating trip wonderful. We look forward to hosting you again soon for another fantastic experience!

8/10 - 좋아요

Susanne

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
pretty property
2023년 4월에 1박 숙박함
답변 제공: GM 님, 2023년 4월 13일
Susanne, Thank you for the 4/5 rating and comments. We look forward to seeing you soon.

8/10 - 좋아요

Anthony

단체 여행
좋아요: 청결 상태, 직원 및 서비스
Nice for a day trip
Nice place to say for a day or weekend trip. The bed was ok, but the shower was a bit hard to deal with. Water Hot but found myself fighting with the shower head. I would stay again with out concern.
2023년 4월에 1박 숙박함
답변 제공: GM 님, 2023년 4월 11일
Anthony, Thank you so much for the eight points out of ten. Will attend to the shower heads in all rooms. GM

6/10 - 괜찮아요

Jill

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Cabin was not clean. Temp in the room was hot.
2023년 3월에 3박 숙박함
답변 제공: GM 님, 2023년 4월 3일
Jill,Not clean - we will talk with our house keeping and tend to this immediately and the weather is transitional at this time of year, our apologies, and will adjust our arrival room temperatures. Thank You!

8/10 - 좋아요

Teri

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 3월에 1박 숙박함
답변 제공: GM 님, 2023년 4월 2일
Teri,Thank you for the 8 our of 10 and we cannot wait to see you soon.

10/10 - 훌륭해요

Michael

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Nice and Quite
Apart from having a little trouble finding our cabin after office hours (cabins 23 and 24 are not on the lake with the others) I was a great stay.
2023년 3월에 1박 숙박함
답변 제공: Management 님, 2023년 4월 1일
Michael, thank you for the nice review. We appreciate you sharing with fellow travelers and are happy you enjoyed your stay. Hope to see you again soon. We have added a vector aerial map to reservation confirmation emails and also the front Lobby window for guests' convenience. Safe travels!

10/10 - 훌륭해요

Cheri

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very convenient location to Lake Roosevelt. Restaurant on site.
2023년 3월에 2박 숙박함
답변 제공: GM 님, 2023년 3월 31일
Cheri, Thank you so much for the Five our of Five and we so look forward to seeing you soon.

6/10 - 괜찮아요

Steve

연인과의 여행, 반려동물 동반 여행
별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
It's in the Tonto National forest close to lake Roosevelt. However this place needs some major care.
2023년 3월에 2박 숙박함
답변 제공: GM 님, 2023년 3월 25일
Thank you for the review and your recommendations.

6/10 - 괜찮아요

Hoyt

단체 여행
별로예요: 직원 및 서비스
This place is old and needs a lot of work but one of only places at the lake. Hope to see updates soon
2023년 3월에 2박 숙박함
답변 제공: GM 님, 2023년 3월 18일
Hoyt,Rooms 1 - 4 have been updated, please consider these rooms in the future. Thank you for returning to our property.

10/10 - 훌륭해요

Andre

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The manager calles me to let me know that arrival after 5 pm is possible but without manager service. so they gave me the key-lock code via text and we could enter whenever we want to. really helpful. thank you
2023년 2월에 2박 숙박함
답변 제공: Roosevelt Resort Park 님, 2023년 3월 1일
Thank you for the 5 star review Andre, We're glad to hear you had a pleasant time with us and that you appreciated our welcoming staff. We hope you'll come and stay with us again the next time you're in Roosevelt.

8/10 - 좋아요

Wesley

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 2월에 2박 숙박함
답변 제공: Roosevelt Resort Park 님, 2023년 3월 1일
Thank you for staying with us, we appreciate the nice review. if you have any opinion that you think we could improve on, feel free to let us know.

10/10 - 훌륭해요

Petr

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
nice place, clean, can only recomend
2023년 1월에 1박 숙박함
답변 제공: Management 님, 2023년 1월 27일
Thank you very much for your 5 star review and we are so pleased you enjoyed your stay with us at Roosevelt Resort Park. Wishing you safe journeys.

10/10 - 훌륭해요

Stephen

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
We enjoyed our stay. There are not a lot of places to rent a room in Roosevelt but it was spacious and comfortable. We stayed 2 nights and enjoyed it.
답변 제공: Sid 님, 2023년 1월 17일
Good Morning Stephen,Thank you for staying with us and we are extremely glad you enjoyed your stay at Roosevelt Resort Park. We look forward to having you visit us soon again.

10/10 - 훌륭해요

Dana

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The pond and ducks were cool! Very easy check in
답변 제공: Sid 님, 2023년 1월 10일
Thank you for staying with us and we are glad that you enjoyed your stay at our hotel. Look forward to seeing you next time you are in the area.

8/10 - 좋아요

Ben

8/10 - 좋아요

Hartmut J

2022년 11월에 1박 숙박함

10/10 - 훌륭해요

Tammie

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Our stay was short but the lagoon and hot coffee in the morning is always relaxing
2022년 11월에 1박 숙박함
답변 제공: GM 님, 2022년 11월 15일
Tammie, Thank you so much for the 10 review and we are so happy to hear you have enjoyed our rustic lodge in the high desert.

6/10 - 괜찮아요

Wei 님, Culver City

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
별로예요: 숙박 시설 상태 및 시설
Great stuff. Good location. But the WIFI can barely work.
2022년 10월에 4박 숙박함
답변 제공: GM 님, 2022년 10월 31일
Wei, Thank you so much for the positive review and the WIFI is FIXED! and Powerful.

10/10 - 훌륭해요

timothy

단체 여행
좋아요: 청결 상태, 직원 및 서비스
Staff at Restaurant were Excellent
2022년 10월에 2박 숙박함
답변 제공: GM 님, 2022년 10월 26일
We no longer own the restaurant and we will forward your review to them. Thank you for visiting us.

8/10 - 좋아요

실제 이용하신 고객

가족 여행
좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Best of the limited options in the area.
Our stay was as expected. The room was bigger than expected and the beds were comfortable. The pond was pretty cool but we didnt spend much time at the hotel its self and the time we did it was quiet and fit out needs. The house keeper switched our towels which was nice to come back to since we were all pretty dirty from the lake. Our check in was made easy. They made sure although we were checking in late that we could easily get in our room. The restaurant didnt have the only thing we went there to have ( homemade cinnamon rolls which they advertised) but I suspected that because of prior reviews so we had plenty if our own food with a nice sized mini fridge in the room it worked well. My only real complaint was that the floor was gross. Anytime you go to one of these lake side motels I feel like thats expected but there was still some type of food or jelly like substance on the floor in 3 different spots on top of the dirty floor, like no one had swept or mopped in a while. To sum it all up it was as expected. It met our needs but nothing was impressive either. I will say at least everything was locked and sealed and had no issues with any criters/insects/spiders nothing like that. I would return to stay here again.
2022년 10월에 2박 숙박함
답변 제공: GM 님, 2022년 10월 26일
Thank you for the review and we will attend to the flooring issue immediately. YES we no longer own the restaurant. We hope to see you soon.

4/10 - 별로예요

Melissa

아이를 동반한 가족 여행
좋아요: 직원 및 서비스, 편의 시설/서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
There were small roaches coming out of the wall and floor cracks and then the big cockroaches came out later at night so we decided to leave the same day we checked in for that reason.
2022년 10월에 1박 숙박함
답변 제공: GM 님, 2022년 10월 19일
Melissa, zSorry for this experience. Had you contacted us moved you to another unit. Thank you for notifying us we contacted the exterminator immediately. Please note we credited your account.

10/10 - 훌륭해요

Michael

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice little cabin
2022년 10월에 1박 숙박함
답변 제공: GM 님, 2022년 10월 10일
Michael, Thank you so much for the review, we look forward to seeing you soon!

8/10 - 좋아요

Humberto

가족 여행
좋아요: 청결 상태, 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
Ok
2022년 10월에 1박 숙박함
답변 제공: GM 님, 2022년 10월 10일
Humberto, Ok is alright and thank you so much - hope to see you soon.

8/10 - 좋아요

John

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Rustic
2022년 9월에 4박 숙박함
답변 제공: GM 님, 2022년 9월 25일
John, Thank you for your comment and yes we do like to maintain a relaxed atmosphere.

10/10 - 훌륭해요

David

2022년 8월에 2박 숙박함

6/10 - 괜찮아요

courtney

좋아요: 숙박 시설 상태 및 시설
별로예요: 직원 및 서비스
2022년 8월에 2박 숙박함

2/10 - 너무 별로예요

David

2022년 8월에 2박 숙박함
답변 제공: DSC 님, 2022년 8월 10일
David, We are so sorry to hear of a 2 out 10, please let us know how we rectify so as to reach a 10. Management

10/10 - 훌륭해요

Kristopher

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Lots of room for My Big boat
2022년 7월에 1박 숙박함
답변 제공: Management 님, 2022년 8월 3일
Kristopher, thank you for the 5 star! Glad you enjoyed your stay.