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어로프트 오스틴 노스웨스트 여행 후기

3 out of 5
어로프트 오스틴 노스웨스트
14020 US Highway 183, Austin, TX

이용 후기

8.8

훌륭해요

평점 10 - 훌륭해요. 1003개 이용 후기 중 637개" "
평점 8 - 좋아요. 1003개 이용 후기 중 202개" "
평점 6 - 괜찮아요. 1003개 이용 후기 중 73개" "
평점 4 - 별로예요. 1003개 이용 후기 중 37개" "
평점 2 - 너무 별로예요. 1003개 이용 후기 중 54개" "

9.0/10

청결 상태

9.0/10

직원 및 서비스

8.6/10

편의 시설/서비스

9.0/10

숙박 시설 상태 및 시설

9.0/10

친환경

이용 후기

2/10 - 너무 별로예요

Juyong

2022년 2월에 1박 숙박함
답변 제공: Joshua Pena 님, 2022년 2월 28일
We are sorry that our property did not meet expectations. We would love to hear from you in regards to what may have went wrong.

10/10 - 훌륭해요

Geremy 님, plano

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very clean and pleasant rooms
2024년 4월에 3박 숙박함

10/10 - 훌륭해요

Rex

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
only complaint is they didn't clean our rom and resupply coffee and towels unless I asked in between nights.
2024년 4월에 2박 숙박함

8/10 - 좋아요

Nancy 님, Jourdanton

가족 여행
좋아요: 청결 상태, 편의 시설/서비스
I could hear every noise and kids running n playing in the hall after 10pm
2024년 2월에 1박 숙박함

10/10 - 훌륭해요

Tomas

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 2박 숙박함

6/10 - 괜찮아요

ShaWanda

별로예요: 직원 및 서비스
2024년 4월에 1박 숙박함

10/10 - 훌륭해요

Jana 님, Corpus Christi

단체 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
We inly stay at aLoft when in Austin. This property makes me happy!! Clean quiet, friendly.
2024년 4월에 1박 숙박함

10/10 - 훌륭해요

Lisa

좋아요: 숙박 시설 상태 및 시설
2024년 4월에 1박 숙박함

10/10 - 훌륭해요

Alaneisha

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We unfortunately were only able to stay for one day but it was super close to restaurants and shopping attractions! It was clean and in a great area and there was even a karaoke night going on while we were there it was really nice and we'll definitely be coming back. :)
2024년 3월에 1박 숙박함
답변 제공: Susi 님, 2024년 4월 21일
Dear Alaneisha,On behalf of the entire hotel team, I want to thank you for sharing about your experience with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our staff as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

8/10 - 좋아요

George

2024년 2월에 1박 숙박함
답변 제공: Susi 님, 2024년 4월 21일
Dear George,On behalf of the entire hotel team, I want to thank you for sharing about your experience with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our staff as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

8/10 - 좋아요

David

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
Our room next to the elevator was a bit noisy at night.
2024년 4월에 3박 숙박함

10/10 - 훌륭해요

Oscar 님, Rio Grande City

연인과의 여행, 출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Overall really clean nice experience close by to a lot of store and restaurants walking distance would definitely stay again!
2024년 4월에 1박 숙박함
답변 제공: Susi 님, 2024년 4월 21일
Dear Oscar,On behalf of the entire hotel team, I want to thank you for sharing about your experience with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our staff as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 - 훌륭해요

Melvin

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
All the staff greeted us any time we entered the lobby.
2024년 4월에 3박 숙박함
답변 제공: Susi 님, 2024년 4월 21일
Dear Melvin,On behalf of the entire hotel team, I want to thank you for sharing about your experience with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our staff as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

4/10 - 별로예요

Manuel

별로예요: 청결 상태, 직원 및 서비스
2024년 4월에 2박 숙박함

10/10 - 훌륭해요

Lynn

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 1박 숙박함
답변 제공: Susi 님, 2024년 4월 21일
Dear Lynn,On behalf of the entire hotel team, I want to thank you for sharing about your experience with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our staff as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 - 훌륭해요

Heather

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
felt comfortable and clean had foods available for breakfasts and bar excellent staff
2024년 3월에 2박 숙박함
답변 제공: Susi 님, 2024년 4월 21일
Dear Heather,On behalf of the entire hotel team, I want to thank you for sharing about your experience with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our staff as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 - 훌륭해요

Tara

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
I always have a pleasant experience when I stay here. The staff are very friendly and accommodating.
답변 제공: Susi 님, 2024년 4월 21일
Dear Tara,On behalf of the entire hotel team, I want to thank you for sharing about your experience with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our staff as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 - 훌륭해요

Brandon

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It was nice and clean, in a good area. Definitely choose next time visit!
2024년 4월에 1박 숙박함
답변 제공: Susi 님, 2024년 4월 5일
Dear Brandon,On behalf of the entire hotel team, I want to thank you for sharing about you experience with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our staff as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 - 훌륭해요

Vonnita

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice area and room
2024년 3월에 1박 숙박함
답변 제공: Susi 님, 2024년 4월 5일
Dear Vonnita,On behalf of the entire hotel team, I want to thank you for sharing about you experience with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our staff as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 - 훌륭해요

Davonte

2024년 3월에 4박 숙박함
답변 제공: Susi 님, 2024년 4월 5일
Dear Davonte,On behalf of the entire hotel team, I want to thank you for sharing about you experience with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our staff as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 - 훌륭해요

Dorine

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very clean , stylish and comfortable
2024년 3월에 2박 숙박함
답변 제공: Susi 님, 2024년 4월 5일
Dear Dorine,On behalf of the entire hotel team, I want to thank you for sharing about you experience with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our staff as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 - 훌륭해요

Austin

출장 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Liked that you were animal friendly.
2024년 3월에 3박 숙박함
답변 제공: Susi 님, 2024년 4월 5일
Dear Austin,On behalf of the entire hotel team, I want to thank you for sharing about you experience with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our staff as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 - 훌륭해요

Adewale

2024년 3월에 2박 숙박함
답변 제공: Susi 님, 2024년 4월 21일
Dear Adewale,On behalf of the entire hotel team, I want to thank you for sharing about your experience with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our staff as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 - 훌륭해요

Jennifer

2024년 3월에 1박 숙박함
답변 제공: Susi 님, 2024년 4월 21일
Dear Jennifer,On behalf of the entire hotel team, I want to thank you for sharing about your experience with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our staff as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

6/10 - 괜찮아요

Claire

아이를 동반한 가족 여행
Nights were extremely noisy, from other guests running around to hearing the elevator cables banging all night long. Pool was filthy, green water in the spa and a backed up toilet. Never had enough towels stocked. Rooms were very small, sheets had gunk and hair, probably not changed.
2024년 3월에 2박 숙박함
답변 제공: Susi 님, 2024년 3월 21일
Dear Claire,Thank you for taking the time to let us know about your experience while staying with us.Providing the highest level of hospitality is our number one priority and I sincerely apologize for failing to meet your expectations. I have shared your feedback with the entire leadership team to ensure the necessary guidelines are in place and reviewed to prevent this from occurring in the future.I hope you choose to stay with us again when your travels bring you back to the area.

10/10 - 훌륭해요

Davonte

출장 여행, 반려동물 동반 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Awesome staff and very accommodating for your my pet
2024년 2월에 3박 숙박함

8/10 - 좋아요

Latoya

2024년 3월에 1박 숙박함
답변 제공: Susi 님, 2024년 4월 21일
Dear Latoya,On behalf of the entire hotel team, I want to thank you for sharing about your experience with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our staff as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

4/10 - 별로예요

Anna

별로예요: 편의 시설/서비스
I didn't like 1 soap and 1 cup for 3 people. Didn't clean room 2nd night! Beds were comfortable. AC was really cold.
2024년 3월에 3박 숙박함
답변 제공: Susi 님, 2024년 3월 21일
Dear Anna,Thank you for taking the time to let us know about your experience while staying with us.Providing the highest level of hospitality is our number one priority and I sincerely apologize for failing to meet your expectations. I have shared your feedback with the entire leadership team to ensure the necessary guidelines are in place and reviewed to prevent this from occurring in the future.I hope you choose to stay with us again when your travels bring you back to the area.

10/10 - 훌륭해요

andromeda

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great stay!
2024년 3월에 2박 숙박함
답변 제공: Susi 님, 2024년 3월 16일
Dear Andromeda,On behalf of the entire hotel team, I want to thank you for sharing about your experience with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our staff as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 - 훌륭해요

Maricruz

가족 여행
좋아요: 청결 상태, 편의 시설/서비스
Front desk staff very polite very professional and helpful…
2024년 3월에 5박 숙박함
답변 제공: Susi 님, 2024년 3월 16일
Dear Maricruz,On behalf of the entire hotel team, I want to thank you for sharing about your experience with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our staff as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

8/10 - 좋아요

Andrew

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Solid place to stay for its price
2024년 3월에 1박 숙박함
답변 제공: Susi 님, 2024년 3월 16일
Dear Andrew,On behalf of the entire hotel team, I want to thank you for sharing about your experience with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our staff as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

4/10 - 별로예요

Jerry 님, Lubbock

좋아요: 청결 상태, 직원 및 서비스
2024년 3월에 2박 숙박함
답변 제공: Susi 님, 2024년 3월 21일
Dear Jerry,Thank you for taking the time to let us know about your experience while staying with us.Providing the highest level of hospitality is our number one priority and I sincerely apologize for failing to meet your expectations. I have shared your feedback with the entire leadership team to ensure the necessary guidelines are in place and reviewed to prevent this from occurring in the future.I hope you choose to stay with us again when your travels bring you back to the area.

10/10 - 훌륭해요

Morgan

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The check in was a breeze and the staff was very friendly. I loved the set up with the bar and lounge area. Highly recommend this place if you need to be in this area.
2024년 3월에 1박 숙박함

10/10 - 훌륭해요

Micheline

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It’s new hotel, clean and good location. The staffs are friendly.
2024년 2월에 1박 숙박함
답변 제공: Susi 님, 2024년 3월 2일
Dear Micheline,On behalf of the entire hotel team, I want to thank you for sharing about your experience with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our staff as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

8/10 - 좋아요

Lavera

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Love customer service
2024년 2월에 2박 숙박함
답변 제공: Susi 님, 2024년 2월 26일
Dear Lavera,On behalf of the entire hotel team, I want to thank you for sharing about your experience with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our staff as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 - 훌륭해요

Alexa

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Loved it
2024년 2월에 1박 숙박함
답변 제공: Susi 님, 2024년 2월 26일
Dear Alexa,On behalf of the entire hotel team, I want to thank you for sharing about your experience with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our staff as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 - 훌륭해요

Ana

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Excelente ubicación, servicio y limpieza
2024년 2월에 1박 숙박함
답변 제공: Susi 님, 2024년 2월 26일
Dear Ana,On behalf of the entire hotel team, I want to thank you for sharing about your experience with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our staff as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 - 훌륭해요

Kyle

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
it was a great place to stay !
2024년 2월에 1박 숙박함
답변 제공: Susi 님, 2024년 2월 20일
Dear Kyle,On behalf of the entire hotel team, I want to thank you for sharing about your experience with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our staff as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 - 훌륭해요

Leanne

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We loved the DJ
2024년 2월에 1박 숙박함
답변 제공: Susi 님, 2024년 2월 20일
Dear Leanne,On behalf of the entire hotel team, I want to thank you for sharing about your experience with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our staff as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon to enjoy some more great music!

8/10 - 좋아요

Edward

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Everything was terrific!
2024년 2월에 2박 숙박함
답변 제공: Susi 님, 2024년 2월 20일
Dear Edward,On behalf of the entire hotel team, I want to thank you for sharing about your experience with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our staff as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 - 훌륭해요

Jenny

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Comfortable & Convenient
I had a great stay. I always choose this aloft when visiting my company’s headquarters in Austin. The rooms are always clean and comfortable. I’ve yet to have a single issue at this hotel, and I’ve stayed several times.
2024년 1월에 1박 숙박함
답변 제공: Susi 님, 2024년 2월 20일
Dear Jenny,On behalf of the entire hotel team, I want to thank you for sharing about your experience with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our staff as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 - 훌륭해요

Robert S

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 1월에 4박 숙박함
답변 제공: Susi 님, 2024년 2월 20일
Dear Guest,On behalf of the entire hotel team, I want to thank you for sharing about your experience with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our staff as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

2/10 - 너무 별로예요

실제 이용하신 고객

출장 여행
별로예요: 직원 및 서비스
Not Helpful
I booked my guest 2 times on the wrong date by accident. I called the hotel within 5 minutes of booking and they told me I had to go through hotels.com. Not sure if Hotels.com messed up or the hotel was not helpful. Either way, did not get a refund even though I made a mistake and caught it within 5 minutes
2024년 1월에 1박 숙박함

10/10 - 훌륭해요

kayla

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2024년 1월에 1박 숙박함
답변 제공: Susi 님, 2024년 2월 20일
Dear Kayla,On behalf of the entire hotel team, I want to thank you for sharing about your experience with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our staff as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

4/10 - 별로예요

Courtney

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
This property is not what I could categorize as a luxury hotel anymore. My first stay here about 5 years ago was great with no issues. This stay the room needs a lot of attention to cleanliness & updating. Rust in the bathroom handles, gross looking old tub, no warm water for my shower, just cold, broken furniture in my room, broken bathroom door, the list goes on and on. The valet guys were the most accommodating part of my stay, and they were the only employees who had good customer service. I’ll never stay here again it was a huge disappointment for the one time I booked myself a nice hotel to have a mom getaway for my birthday. Never again. Sad to see luxury hotels go to the dumps like this one has.

10/10 - 훌륭해요

Karah

2024년 1월에 1박 숙박함
답변 제공: Susi 님, 2024년 2월 20일
Dear Karah,On behalf of the entire hotel team, I want to thank you for sharing about your experience with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our staff as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 - 훌륭해요

ALTON

2024년 1월에 1박 숙박함
답변 제공: Susi 님, 2024년 2월 20일
Dear Alton,On behalf of the entire hotel team, I want to thank you for sharing about your experience with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our staff as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

2/10 - 너무 별로예요

James

출장 여행
좋아요: 편의 시설/서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
This is the only dirty NYLO I have stayed at and it is kind of filthy. When I checked in the lady at the desk informed me that they had no hot water but were working on it. She then proceeded to assign me the first room past the check in on the first floor. You could hear the lobby and bar area from the room quite well which made sleeping difficult. The room was dark and had no options for lighting. When I turned on my camera flashlight, I soon found out why. I don’t think they have ever dusted this place, the carpets were dirty and stained. The chair was stained with ketchup. At least I hope it was ketchup. Seriously gross.

8/10 - 좋아요

Holly

연인과의 여행, 반려동물 동반 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Aloft are usually very nice hotels and this was no exception. The room was spacious, and they let you bring dogs for a $50 non-refundable fee. That's very normal and was expected. did not, however, expect to pay for breakfast items, especially a la carte. That was disappointing and the only reason I gave it a 4 instead of 5. Overall, we enjoyed our stay.
2024년 1월에 1박 숙박함

10/10 - 훌륭해요

nicholas

2024년 1월에 1박 숙박함
답변 제공: Susi 님, 2024년 2월 20일
Dear Nicholas,On behalf of the entire hotel team, I want to thank you for sharing about your experience with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our staff as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.