로비
예약 가능 여부 확인

슬립 인 스프링필드 웨스트 여행 후기

2.5 out of 5
슬립 인 스프링필드 웨스트
3470 Freedom Dr, Springfield, IL

이용 후기

7.2

좋아요

평점 10 - 훌륭해요. 675개 이용 후기 중 169개" "
평점 8 - 좋아요. 675개 이용 후기 중 238개" "
평점 6 - 괜찮아요. 675개 이용 후기 중 115개" "
평점 4 - 별로예요. 675개 이용 후기 중 75개" "
평점 2 - 너무 별로예요. 675개 이용 후기 중 78개" "

7.2/10

청결 상태

8.0/10

직원 및 서비스

6.4/10

편의 시설/서비스

6.8/10

숙박 시설 상태 및 시설

5.6/10

친환경

이용 후기

8/10 - 좋아요

피터

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
링컨 대통령 저택, 박물관 등 여행 장소와 가깝고 바로 근처에 대형 할인매장 있어서 여행에 필요한 물품, 식료품 구입 편리함
2019년 9월에 1박 숙박함

6/10 - 괜찮아요

Crystal

가족 여행
좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
Maybe they are undergoing remodeling but walls were unfinished. Carpet and baseboards were dirty or missing
2024년 5월에 1박 숙박함

2/10 - 너무 별로예요

Eric

출장 여행, 가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
As soon as you walked in paint was peeling off the walls and missing trim. Carpet was filthy, elevator was filthy. Walking to room on third floor every other door was removed from the rooms carpet was filthy and trashed. Enter room floor and walls were same way. Wife tried to use hair dryer and it wasn’t operational. Tried calling front desk and phone was inoperable. Went to front desk and asked for replacement and first person said none available so got another employee and was finally able to get one to use.
2024년 4월에 1박 숙박함

2/10 - 너무 별로예요

Amber

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
First, I was charged for my stay before I even got to the property. The room we were given was subpar and needs to be remodeled. The doors were all scratched up. The bathroom door was hard to close. The shower needed to be recalled and there were ants in the shower daily. There were only three big towels in the room. When we asked for face cloths and hand towels we were questioned about what was in our room. The internet did not work and when I advised I couldn’t connect I was stood down that it was working until another staff member came up and said it was being worked on. Mind you I never saw anybody there working on it. Do not stay at this hotel.
2024년 3월에 2박 숙박함

8/10 - 좋아요

Karen

좋아요: 직원 및 서비스
2024년 3월에 1박 숙박함

8/10 - 좋아요

Daniel

2024년 3월에 1박 숙박함

6/10 - 괜찮아요

Jeff

별로예요: 청결 상태, 숙박 시설 상태 및 시설
The morning manager was very helpful, but the hotel in general is very run down and needs work. The shower head was leaking and when tried to shower the shower was spraying the ceiling.
2024년 2월에 2박 숙박함

4/10 - 별로예요

Kristen

가족 여행
별로예요: 청결 상태
Unfortunately I cannot give this property a good review. The room that we stayed in, 216, had a broken toilet seat, and the back part of the toilet was dirty, which I hoped was just dust from the air vents, but not sure. When we arrived, the room smelled like it had been sprayed with body spray, but by the first night we noticed an unpleasant odor in the room that persisted for the rest of our stay. Otherwise the hotel was fine, although clearly going through some renovations.
2024년 2월에 2박 숙박함

2/10 - 너무 별로예요

david

별로예요: 청결 상태, 숙박 시설 상태 및 시설
2024년 2월에 1박 숙박함

8/10 - 좋아요

Carolyn

좋아요: 청결 상태, 직원 및 서비스
There was ice on the driveway leading up to and including the entrance area due to snow melt and refreeze. Ice melt should have been put out right away....it was finally put on maybe Sunday.
2024년 2월에 5박 숙박함

2/10 - 너무 별로예요

Melissa

출장 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Disgusting
The room looked as though it had never been vacuumed ants all over the sink and outlet nail polish or paint on the floor the carpet felt sticky I had to leave my shoes on the towels and wash rags looked dirty and did not seem like they had been washed visibly dirty the bed sheets and pillowcases were filthy looked as though there were at one time or possibly still had bed bugs
2024년 1월에 1박 숙박함

10/10 - 훌륭해요

Jessica

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very quiet. Nice location. Cozy room. Great place to stay. I recommend. B
2023년 12월에 3박 숙박함

8/10 - 좋아요

Ann

좋아요: 청결 상태, 직원 및 서비스
2024년 1월에 2박 숙박함

10/10 - 훌륭해요

Brandy

좋아요: 직원 및 서비스
This was a decent hotel for a one night stay and for the price.
2024년 1월에 1박 숙박함

6/10 - 괜찮아요

Dianne

단체 여행, 반려동물 동반 여행
좋아요: 편의 시설/서비스
별로예요: 숙박 시설 상태 및 시설
I liked on the end of hallway by a door easy to take dog out Didnt like the internet connection keeps going down and now it's not been working since last night
2024년 1월에 4박 숙박함

8/10 - 좋아요

Janice

좋아요: 직원 및 서비스
2024년 1월에 1박 숙박함

8/10 - 좋아요

Jennifer

출장 여행
좋아요: 직원 및 서비스
Roach on the last night
On our last night we saw a roach but besides that everything else was ok.
2023년 12월에 6박 숙박함

10/10 - 훌륭해요

Teresa

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Economical with clean and updated rooms. Property is well cared for. I stay here when I'm traveling thru
2023년 12월에 1박 숙박함

10/10 - 훌륭해요

Torin

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 1박 숙박함

8/10 - 좋아요

patricia

좋아요: 편의 시설/서비스
Good stay friendly staff
2023년 12월에 2박 숙박함

10/10 - 훌륭해요

patricia

2023년 12월에 1박 숙박함

10/10 - 훌륭해요

Davoyn

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great place
2023년 12월에 1박 숙박함

2/10 - 너무 별로예요

Naeel

좋아요: 청결 상태
별로예요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
it's dirty and broken furniture. The room was not cleaned well and the fridge had an open drink, probably it was from the previous customer. it was disgusting
2023년 12월에 1박 숙박함

2/10 - 너무 별로예요

Stefan

별로예요: 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 1박 숙박함

6/10 - 괜찮아요

실제 이용하신 고객

출장 여행
좋아요: 객실의 편안함
별로예요: 직원 및 서비스
2023년 12월에 1박 숙박함

8/10 - 좋아요

Jeffrey

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 1박 숙박함

6/10 - 괜찮아요

Jordan

좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
2023년 12월에 2박 숙박함

10/10 - 훌륭해요

Matthew

좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함

6/10 - 괜찮아요

Michelle

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
try it, it wasn't bad
So check in great, nice young man. Card didn't work to get in but went back and young man realized what he did and apologized. You could tell they are trying to do a up keep, room was clean but they needed to do some painting and fixing of wall paper in halls. Beds were comfortable, breakfast was just ok
2023년 12월에 1박 숙박함

10/10 - 훌륭해요

Robert

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함

10/10 - 훌륭해요

Jeff

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Young man at the front desk was super friendly and helpful. There was a little wait on the reservation to come through from Hotels.com but he went ahead and let me know all the details on the room and breakfast while we waited.
2023년 12월에 1박 숙박함

6/10 - 괜찮아요

Michael

2023년 12월에 1박 숙박함

2/10 - 너무 별로예요

Ronald

2023년 11월에 2박 숙박함

6/10 - 괜찮아요

Jeffrey

연인과의 여행, 출장 여행
좋아요: 직원 및 서비스
Just simply average. Great place for a bed and a small Breakfast. Not fancy or elegant, just good.
2023년 11월에 1박 숙박함

6/10 - 괜찮아요

sherry

좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
Okay place to stay.
It was a fine place to stay but was a little run down. Television did not work. Even though it was a non smoking room the whole place smelled like cigarettes and weed.
2023년 11월에 1박 숙박함

2/10 - 너무 별로예요

Sereniti

출장 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
This hotel had roaches . The staff was very nice to refund me
2023년 11월에 3박 숙박함
답변 제공: GM 님, 2023년 11월 14일
We apologize for your experience. Thank you for informing us so we could get it taken care.

2/10 - 너무 별로예요

실제 이용하신 고객

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Worst hotel
Everything in the room is from 1980s. Carpets are old as hell and very dirty. Bedding smells damp and the furnitures are dusty. Ceilings are trying to fall off at some places. Restroom smells bad and dirty. I had a kid who felt exhausted whole night and didn't sleep and cried to go out. We smelled weed at the parking and cigarette in the hallway just outside our room. Overall experience is horrible for spending $87 a night. If you are amazed with the photos and ignore the past negative reviews then you are more than welcome to check this place out. This property needs a serious remodeling and room upgrades.
2023년 11월에 1박 숙박함
답변 제공: GM 님, 2023년 11월 14일
We recently came under new ownership and will actually be starting a remodel to complete this winter to take care of alot of the issues you mentioned. Thank you for the feedback. Its feedback like your we are using during the remodel to make sure we are taking care of things important to the guest.

10/10 - 훌륭해요

Alyssa

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 11월에 2박 숙박함

6/10 - 괜찮아요

Ann

단체 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Not the cleanest hotel and it smelled like stale smoke in the lobby
2023년 11월에 1박 숙박함
답변 제공: GM 님, 2023년 11월 14일
Sorry about the experience of your stay. We recently came under new ownership and will be starting a remodel soon to alleviate some of the issues with an Hotel. Thank you for the feedback.

2/10 - 너무 별로예요

Gilbert

2023년 11월에 1박 숙박함

4/10 - 별로예요

Troy

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The place smelled musty and Smokey. As soon as I walked in the door, the smell hit me. It was like the Seinfeld BO car episode. I was afraid it would stay on my clothes. Woke up with a sore throat. Very disappointed.
2023년 10월에 1박 숙박함

4/10 - 별로예요

실제 이용하신 고객

별로예요: 숙박 시설 상태 및 시설, 객실의 편안함
Did not sleep well - left tired
We did not discover until late - the pillowtop mattress pad was wet as well as our sheet and mattress. We were tired- pulled off the mattress pad and flipped the mattress. The air conditioner was loud too.
2023년 10월에 1박 숙박함
답변 제공: GM 님, 2023년 10월 30일
On behalf of our staff I would like to apologize for the issues you had.Can you tell me which room you were staying in so we can check the AC and figure out what happened with the mattress?

6/10 - 괜찮아요

Steven

연인과의 여행, 반려동물 동반 여행
좋아요: 직원 및 서비스
No issues during stay
2023년 10월에 1박 숙박함
답변 제공: GM 님, 2023년 10월 30일
Thank you for the feedback. We appreciate our guests letting us know how their stay was.

4/10 - 별로예요

Randolph

출장 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Poorly kept dirty rooms. Shoddy repair work, previous guest smoked and they tried to clean it with an ozone machine …. Overall beds were comfortable the rest of the room and facility was horrible. I should have spent $20 extra per night for a better hotel. Would never come here again.
답변 제공: GM 님, 2023년 10월 27일
Thank you for for you feedback, we know the hotel needs work and we are going to be starting a renovation soon

8/10 - 좋아요

Beverly

출장 여행, 가족 여행
좋아요: 직원 및 서비스
Hotel needs updates.
2023년 10월에 1박 숙박함
답변 제공: GM 님, 2023년 10월 27일
Thank you for your feedback. We are going to start renovations soon.

8/10 - 좋아요

RUSSELL

좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Hotel definitely needs a upgrade are lock on on door was hanging off the shower safety’s bar was not attached to the wall there was hair in the bathroom sink
2023년 10월에 1박 숙박함
답변 제공: GM 님, 2023년 10월 23일
On behalf of the entire team let me apologize for your experience.We will be starting a remodel this winter which will update the property as well as addressing issues like the ones you mentioned.Thank you for giving us feedback to improve upon.Hopefully we get a chance in the future to try again.

2/10 - 너무 별로예요

DAVE

별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Seriously Smelly
Painfully mist smelly room
2023년 9월에 1박 숙박함
답변 제공: GM 님, 2023년 10월 23일
On behalf of the entire team let me apologize for your experience.We will be starting a remodel this winter which will update the property as well as addressing issues like the odor you mentioned.Thank you for giving us feedback to improve upon.Hopefully we get a chance in the future to try again.

6/10 - 괜찮아요

Anna

연인과의 여행
좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
This was a nice comfortable bed, but had to ask for towels, no towels in room, and no trash can in bathroom. Door to bathroom went wrong way for a handicap person in a chair to shut it for themselves.
2023년 9월에 2박 숙박함
답변 제공: GM 님, 2023년 10월 27일
Thank you for your feedback. We are going to start renovations soon.

6/10 - 괜찮아요

Henry

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
Very comparable to our previous Sleep Inn stays. Room was clean but wear and tear shows. Property needs renovation. Staff was very helpful. Facility was not nearly as nice as Buffalo and Olathe Kansas.
2023년 9월에 2박 숙박함
답변 제공: GM 님, 2023년 10월 27일
Thank you for your feedback. We are going to start renovations soon.

6/10 - 괜찮아요

Richard

2023년 9월에 1박 숙박함
답변 제공: GM 님, 2023년 10월 27일
Thank you