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페이브호텔 쿠타 카르티카 플라자 여행 후기

3.5 out of 5
페이브호텔 쿠타 카르티카 플라자
Jl Kartika Plaza No 45X, Kuta, Bali

이용 후기

7.8

좋아요

평점 10 - 훌륭해요. 78개 이용 후기 중 15개" "
평점 8 - 좋아요. 78개 이용 후기 중 41개" "
평점 6 - 괜찮아요. 78개 이용 후기 중 18개" "
평점 4 - 별로예요. 78개 이용 후기 중 2개" "
평점 2 - 너무 별로예요. 78개 이용 후기 중 2개" "

8.0/10

청결 상태

8.4/10

직원 및 서비스

7.4/10

편의 시설/서비스

7.6/10

숙박 시설 상태 및 시설

7.6/10

친환경

이용 후기

8/10 - 좋아요

Wooshim

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
현대식 시설
전체적으로 좋습니다. 깔끔하고 위치좋고. 수영장 작고, 냉장고가 없는 거 빼고 다 좋아요.
2019년 12월에 1박 숙박함
답변 제공: Benny 님, 2020년 1월 3일
Dear Wooshim, Thank you very much for your review and we are really appreciate it. Regarding the fridge, please be informed that we are a budget hotel therefore fridge are not available according to our standard. However if you would like to keep something cold you can keep it in our Restaurant for free, otherwise you can have a fridge in the room with additional charge. Once again thank you for your review and we are looking forward to welcome you back. Cheers, Benny Karambut Front Office Manager

10/10 - 훌륭해요

Sol

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 1월에 1박 숙박함
답변 제공: Benny 님, 2019년 1월 31일
Hi Sol, Many thanks for the five stars! Cheers, Benny Karambut Front Office Manager

8/10 - 좋아요

Kazuyo

가족 여행
좋아요: 직원 및 서비스
Staff are so kind. Good for the price. The pool area is so beautiful.
2024년 3월에 1박 숙박함
답변 제공: Ratna Dewi 님, 2024년 4월 4일
Dear Mr. Kazuyo,Thank you so much for your kind words! We are delighted to hear that you found our staff to be friendly and accommodating. We strive to offer great value for our guests, and we're glad to hear that you found it to be so. It's also wonderful to hear that you enjoyed our beautiful pool area. We look forward to welcoming you back on your next visit.Best Regards,Ratna DewiHotel Manager

8/10 - 좋아요

Kaemi

좋아요: 청결 상태, 직원 및 서비스
I Often stay at this hotel. Easy to go to Kuta beach. I enjoy stay here.
2024년 1월에 6박 숙박함
답변 제공: Ratna Dewi 님, 2024년 2월 15일
Dear Mr. Kaemi,Thank you so much for taking the time to share your experience with us. We're thrilled to hear that you are a frequent guest at our hotel and that you find it enjoyable each time.We're delighted that our convenient location has made it easy for you to explore Kuta Beach and beyond. Providing our guests with a comfortable and memorable stay is always our top priority, and we're glad to know we've succeeded in doing so for you.We look forward to welcoming you back on your next visit, and please don't hesitate to let us know if there's anything more we can do to make your stay even better.Warm regards,Ratna DewiHotel Manager

8/10 - 좋아요

Jeffrey

2023년 10월에 1박 숙박함

8/10 - 좋아요

Sam

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great, relaxing place after a long flight!
2023년 9월에 1박 숙박함
답변 제공: Ratna Dewi 님, 2023년 10월 5일
Dear Mr. Sam,Thank you for choosing Favehotel Kuta Kartika Plaza for your stay after your long flight! We're delighted to hear that you had a great and relaxing experience with us.Our team strives to provide a peaceful and comfortable environment for our guests to unwind after their travels, and it's wonderful to know that we achieved that goal during your stay.Your kind words are a great encouragement to us, and we look forward to welcoming you back in the future. If you ever have any special requests or if there's anything more we can do to make your next visit even better, please don't hesitate to let us know.Safe travels, and we can't wait to host you again!Warm regards,Ratna DewiHotel Manager

6/10 - 괜찮아요

Andrew

Only was there for a stop gap waiting for my flight so can’t say good or bad. You get what you pay for.
2023년 9월에 1박 숙박함
답변 제공: Ratna Dewi 님, 2023년 10월 5일
Dear Mr. Andrew,Thank you for your stay and for sharing your feedback with us. We appreciate your input, and we're committed to continually improving our services.We genuinely hope to have the opportunity to welcome you back in the future and provide you with a better and more enjoyable experience. Your satisfaction is our top priority, and we'll work diligently to make your next stay exceptional.If you have any specific suggestions or preferences for your next visit, please feel free to share them with us. We're here to ensure your stay exceeds your expectations.Safe travels, and we look forward to hosting you again soon.Warm regards,Ratna DewiHotel Manager

2/10 - 너무 별로예요

benjamin

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Terrible hotel
We arrived at 1am in the morning. We had too Ben over too 2 different rooms that same night. In the first room there was no wifi and a putrid smell in the room. They moved us too another room. that putrid smell was also in that room. But the wifi did work. I had hardly any sleep that night from the smell and woke with a migraine. It was also so noisy. We left that morning and stayed somewhere else. We put a complaint in and wanted a refund. They would but refund us our money at all. Terrible hotel. Terrible service. We lost all our money and had too pay for another hotel.
2023년 6월에 6박 숙박함
답변 제공: Ratna Dewi 님, 2023년 6월 28일
Dear Mr. Benjamin,We sincerely apologize for your unpleasant experience during your stay at favehotel Kuta Kartika Plaza. We understand the frustration and inconvenience caused by the issues you mentioned. Firstly, we apologize for the inconvenience of being moved to two rooms on the same night. It is regrettable that both rooms had a putrid smell. We take cleanliness and room conditions very seriously, and we apologize for failing to meet your expectations in this regard. We will thoroughly investigate the matter and take the necessary steps to address and rectify the odor issue in our rooms. Regarding your request for a refund, we have processed it and you may check with your agent. We appreciate your patience and cooperation during this challenging time.We would like to make it right and regain your trust. Once again, we sincerely apologize for the inconvenience you encountered, and we appreciate your feedback. We hope you will consider giving us another opportunity to provide you with a better experience in the future.Warm regards,Ratna DewiHotel Manager

6/10 - 괜찮아요

Michael

좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
the pool area is dangerous there are exposed wires the pool was full of alg and the floorboards area trip hazar
2023년 5월에 1박 숙박함
답변 제공: Ratna Dewi 님, 2023년 6월 28일
Dear Mr. Michael,Warmest Greetings From favehotel Kuta Kartika Plaza, we sincerely apologize for the safety concerns you experienced during your visit to our pool area. Safety is our top priority, and we take your feedback very seriously. We will start to renovate our rooftop area on July 2023. We appreciate you bringing these issues to our attention, as it allows us to take immediate action to rectify the situation and prevent similar occurrences in the future. We will conduct a thorough review of our maintenance protocols and implement stricter measures to ensure the safety and well-being of our guests. Once again, we apologize for falling short of your expectations, and thank you for bringing these matters to our attention. Your feedback is invaluable as we strive to improve our facilities and services continuously. We hope that you give us a second chance to welcome you at favehotel Kuta Kartika Plaza as memorable as we can. Warm Regards,Ratna DewiHotel Manager

6/10 - 괜찮아요

Michael EDWARD

2023년 5월에 4박 숙박함
답변 제공: Ratna Dewi 님, 2023년 6월 28일
Dear Mr. Michael,Thank you for taking the time to share your feedback with us. We value all customer experiences and appreciate your honest review. We apologize if we didn't meet your expectations on your recent visit. Your feedback serves as an opportunity for us to learn and grow. We will be reviewing our processes and addressing the areas of concern you raised. We are dedicated to making the necessary improvements to ensure a better experience for all our guests.We sincerely hope that you will give us another chance to serve you. We are confident that your next visit will be a more enjoyable one, and we would love the opportunity to make it up to you. We look forward to welcoming you at favehotel Kuta Kartika PlazaWarm Regards,Ratna DewiHotel Manager

8/10 - 좋아요

MOHAMMED

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Pretty good
2023년 1월에 1박 숙박함

8/10 - 좋아요

Anne

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I liked enjoying the pool area. The ladies from the spa came out and offered a special promotion on their 1-hour massage. I received one and was very impressed with the quality and atmosphere. The breakfast was also nice - I liked the pasta station. The room had a balcony which I enjoyed. Something in the room comfort felt missing in a 5-star hotel.

8/10 - 좋아요

John

10/10 - 훌륭해요

juan

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very well centrally located. Very friendly personnel. Everything a traveler may want is around the corner, that is walking distance. Safe area.
2022년 11월에 16박 숙박함
답변 제공: Ratna Dewi 님, 2022년 12월 3일
Dear Mr. Juan,Thank you for choosing Favehotel Kuta Kartika Plaza as your accommodation and for sharing your review of your stay. We are thrilled that you loved your experience and our staff will definitely be happy to read what you wrote. We always look forward to your next arrival at Favehotel Kuta Kartika Plaza.Warm Regards,Ratna DewiHotel Manager

8/10 - 좋아요

실제 이용하신 고객

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Good location
Good location.
2022년 9월에 7박 숙박함

6/10 - 괜찮아요

Vimini

단체 여행
좋아요: 직원 및 서비스
Price
2022년 7월에 6박 숙박함

10/10 - 훌륭해요

Yuliya

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Хороший отель
Очень любим этот отель- останавливались тут на месяц в 18 и 19-Ых годах, и вот сейчас заезжали на неделю - хороший вариант, удобное местоположение и замечательный персонал!
2021년 12월에 5박 숙박함
답변 제공: Ratna Dewi 님, 2022년 2월 9일
Dear Ms. Yuliya, Thank you for your time for sharing your best experience staying with us. Stay healthy and looking forward to welcoming you back at favehotels Kuta Kartika Plaza. Best Regards, Ratna Dewi Hotel Manager

8/10 - 좋아요

Davit

출장 여행
좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Good place for the price
Service is good. When I had problems with conditioner, administrator transferred me to another room. WiFi is in every room but does not work everywhere. Overall 8 out of 10.
2020년 2월에 11박 숙박함
답변 제공: Benny 님, 2020년 3월 12일
Dear Davit, Thanks a lot for your review and we apologize for the inconvenience you had due to the AC problem. We have fixed it immediately and our Chief Engineer with his team are doing regular maintenance to ensure it won't be happened again in the future. Once again thank you for your review and we are really appreciate it. Cheers, Benny Karambut Front Office Manager

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2020년 2월에 5박 숙박함
답변 제공: Benny 님, 2020년 2월 28일
Dear Sirs, Thank you for the rating. Regards, Benny Karambut Front Office Manager

8/10 - 좋아요

suwito

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 9월에 4박 숙박함
답변 제공: Benny 님, 2019년 9월 23일
Dear Suwito, Thank you very much for the rating. Regards, Benny Karambut Front Office Manager

10/10 - 훌륭해요

Bram 님, Mandurah

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Close to airport , shops and Restaurants..lovely family atmosphere.
2019년 9월에 1박 숙박함
답변 제공: Benny 님, 2019년 9월 18일
Dear Bram, Fantastic! Thanks a lot for the five stars rating and review. Cheers, Benny Karambut Front Office Manager

8/10 - 좋아요

실제 이용하신 고객

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Awesome and attentive staff. 😀 great location. Loved the pool and pool bar area.
2019년 8월에 7박 숙박함
답변 제공: Benny 님, 2019년 9월 6일
Dear Sirs, Thank you very much for your review and we are glad to hear that you were enjoy your holiday with us. Cheers, Benny Karambut Front Office Manager

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 직원 및 서비스
It was very run down and not like the photos, the pool bar area barely operates, the rooms smell of cigarettes. Rooms with no mini fridges. Definitely wont stay there again. Towels were heavily stained as were the hallways, the breakfast very average they need maybe one or two more thingsthings for westerners
2019년 8월에 6박 숙박함
답변 제공: Benny 님, 2019년 9월 6일
Dear Sirs, Thank you for your feedback and we do apologize for didn't fulfilled your expectation. However please be informed that your hotel is a selected service hotel therefore the amenities and facilities inside are not as complete as other full service hotel or resort. Basically all of our rooms are non-smoking rooms based on Government Regulation, however we will ensure to our Housekeeping to spray air refreshment before change the status to be ready to sold. Your comment about the towel and breakfast already reported to the related department for their correction. Regards, Benny Karambut Front Office Manager

8/10 - 좋아요

Irina

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Транзитный отель перед вылетом, или по прилёту.
Отель хороший, не далеко от аэропорта и пляжа Куты. Выбрали его перед завершением путешествия на 2 дня. Номера чистые, мягкая кровать. Из минусов: нет фена, холодильника, и всего 2 полотенца больших на двоих и 1 для ног. Для лица нет полотенец. Из плюсов :в цоколе охраняемая стоянка для авто и байков, лифт, на верху зона отдыха с лежаками и бассейном, вечером вид шикарный с этой зоны. Завтраки нормальные, регистрация быстрая, и учли все мои пожелания. Рядом много магазинов, и на такси не далеко до аэропорта. В номере всё для чая и кофе есть.
2019년 8월에 2박 숙박함
답변 제공: Benny 님, 2019년 9월 6일
Dear Irina, Thank you very much for your review and we are really appreciate it. We do apologize for the inconvenience you had regarding the amenities we provide in our room. Please be informed that our hotel concept is a selected service hotel, therefore the amenities and facilities are not as complete as other premium hotel. Once again thank you for your review. Cheers, Benny Karambut Front Office Manager

8/10 - 좋아요

실제 이용하신 고객

2019년 8월에 1박 숙박함
답변 제공: Benny 님, 2019년 8월 13일
Dear Sirs, Thank you very much for the rating. Cheers, Benny Karambut Front Office Manager

8/10 - 좋아요

실제 이용하신 고객

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 8월에 1박 숙박함

2/10 - 너무 별로예요

실제 이용하신 고객

별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2019년 7월에 3박 숙박함
답변 제공: Benny 님, 2019년 8월 7일
Dear Sirs, Thank you for your rating, however could you explain to us why you gave us the lowest rating. Your information about it would be important for us to improve our service or amenities so it would be better in the future. We are looking forward to hear any information from you. Regards, Benny Karambut Front Office Manager

8/10 - 좋아요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Gute Lage des Hotels. Easy handling beim ein- und auschecken.
2019년 7월에 1박 숙박함

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스
部屋はシンプルで清潔で必要最小限の設備で十分だった。
2019년 6월에 1박 숙박함
답변 제공: Benny 님, 2019년 7월 26일
Dear Sirs, Thank you very much for your review and regarding the simple amenities in the rooms, it is because our hotel concept is a budget hotel therefore the amenities and facilities are not as complete as premium hotel. Cheers, Benny Karambut Front Office Manager

8/10 - 좋아요

Elizabeth

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Good hotel in a great location. Value for money excellent. Wi-Fi was good for us but our friends did have a bit of trouble. Rooms made up efficiently. Great roof top pool with a very good view of surrounding area. Service could do with improvement in the restaurant, can be a bit hit and miss but overall a good hotel.
2019년 5월에 2박 숙박함
답변 제공: Benny Karambut 님, 2019년 6월 6일
Hi Elizabeth, Thank you very much for your review. Regarding your concern for the service in restaurant, our Food&Beverage Manager will do a refreshment training for all the staff and trainee in the F&B Department to ensure all of them delivering the best service to the guest according to our standard. Once again thank you for your input. Cheers. Benny Karambut Front Office Manager

10/10 - 훌륭해요

실제 이용하신 고객

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Awesome location. One minute walk to mall and beach. Only thing though, bring your own shampoo/conditioner. They have a three in one dispenser.
2019년 4월에 1박 숙박함
답변 제공: Benny 님, 2019년 4월 30일
Dear Sirs, Thank you very much for your review and indeed, our location is very strategic. A lot of tourist attraction in Kuta area could be reached by walking from our hotel. Cheers, Benny Karambut Front Office Manager

4/10 - 별로예요

실제 이용하신 고객

별로예요: 숙박 시설 상태 및 시설
要改善点
要改善点 1シャワー室の間仕切カーテンがなくシャワーをするとトイレ、洗面室が水浸しになる。2となり部屋と続き部屋でドアの隙間から隣の音がだだ洩れ。3湯沸かしポット、カップはあったがお茶、コーヒーがなく備え付けてほしかった。4部屋にテッシューボックスがほしかった。
2019년 3월에 1박 숙박함
답변 제공: Benny Karambut 님, 2019년 3월 27일
Dear Sirs, Thank you very much for your review and we are really appreciate it. We have noted very well about your comment mentioning about the partition curtain. We will discuss about it in our operational meeting since it was a good input for us. However please also noted that our hotel concept is a budget hotel, therefore the facilities and amenities in the room are not as complete as other premium hotel. Once again thank you for your review. Regards, Benny Karambut Front Office Manager

8/10 - 좋아요

실제 이용하신 고객

좋아요: 직원 및 서비스, 편의 시설/서비스
2019년 2월에 1박 숙박함
답변 제공: Benny Karambut 님, 2019년 4월 8일
Dear Sirs, Thank you very much for the rating. Cheers, Benny Karambut Front Office Manager

6/10 - 괜찮아요

Zaid

좋아요: 청결 상태
Great location
The hotel location is perfect, but the air-conditioning in the room barely works, and if the hotel installs mini fridges in the rooms that would be a plus.
2019년 1월에 3박 숙박함
답변 제공: Benny 님, 2019년 2월 9일
Hi Zaid, Thank you for your review and regarding your concern about air conditioning, our Chief of Engineering already checked and cleaned the air conditioner in the room that you occupied. Also please be informed that our hotel concept is a budget hotel, therefore the facilities and amenities are not as complete as other premium hotel. Actually we are providing fridge with additional charge and it based on availability. Otherwise if you would like to keep something cold, we could keep it in our chiller or fridge in the restaurant. Cheers, Benny Karambut Front Office Manager

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 숙박 시설 상태 및 시설, 객실의 편안함
Fantaatic hotel great staff. Price incredible restaruatant reasonable. Breakfast great. View from.roof amazing great sunset
2019년 1월에 5박 숙박함
답변 제공: Benny 님, 2019년 1월 31일
Dear Sirs, Thank you very much for your review and we are glad to hear that you enjoyed your stay with us. We look forward to welcoming you back! Cheers, Benny Karambut Front Office Manager

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great Stay!
Fantastic stay! Beautiful room and private pool. The customer service was amazing!
2018년 12월에 1박 숙박함
답변 제공: Benny Karambut 님, 2018년 12월 20일
Dear Sirs, Thanks a lot for your review and we are really appreciate it. Cheers, Benny Karambut Front Office Manager

8/10 - 좋아요

William

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Short but sweet
Lovely stay, short but sweet. Stayed due to early flight out of Bali and was really comfy and just what we needed.defi they recommend.
2018년 12월에 1박 숙박함
답변 제공: Benny Karambut 님, 2018년 12월 20일
Hi William, Many thanks for your awesome review and we are looking forward to welcome you back at our lovely hotel! Cheers, Benny Karambut Front Office Manager

8/10 - 좋아요

Arlet

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
perfect location!
2018년 10월에 1박 숙박함
답변 제공: BennyKarambut 님, 2018년 11월 12일
Hi Arlet, Many thanks for your rating. Cheers, Benny Karambut Front Office Manager

8/10 - 좋아요

Arlet

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Good location!
2018년 10월에 2박 숙박함
답변 제공: BennyKarambut 님, 2018년 11월 12일
Hi Arlet, Many thanks for your review! Cheers, Benny Karambut Front Office Manager

8/10 - 좋아요

Bas

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Gunstig gelegen, goede voorzieningen en aangename kamer. Ontbijt was ook in orde. Alleen jammer dat in het restaurant vaak gerechten snel zijn uitverkocht. Maar dat gebeurt wel meer in Indonesië...
2018년 9월에 4박 숙박함
답변 제공: BennyKarambut 님, 2018년 10월 8일
Hi Bas, Thank you very much for your review and regarding the food stock, our Head Chef will ensure that the food stock is enough. He will analyze again the food selling chart so he could have a good preparation. Cheers, Benny Karambut Front Office Manager

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Good, returned 3 times!!
Amazing location and roof top pool! Right by shopping mall and less then 10 min walk to beach. Rooms clean and bed comfy. All linen and towels clean. Staff really accommodating and pleasant. Returned 3 times during our stay in Bali!! Little noisy over night and in the morning so maybe not great for a light sleeper. Breakfast OK nice juice, hot drinks and toast for fussy eaters however plenty to offer if your willing to try!! Overall great stays.
2018년 9월에 1박 숙박함
답변 제공: BennyKarambut 님, 2018년 10월 3일
Dear Sirs, Thanks a lot for your awesome review. Indeed that noisy is our main problem here. We already planned to replace the carpet in the corridor with a thicker one to absorb more noise and now we are on progress to choose the best one for us. Once again thank you and we look forward to welcoming you back! Cheers, Benny Karambut Front Office Manager

8/10 - 좋아요

KIYOSHI

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2018년 9월에 1박 숙박함
답변 제공: BennyKarambut 님, 2018년 9월 28일
Hi Kiyoshi, Thanks for the four stars! Cheers, Benny Karambut Front Office Manager

10/10 - 훌륭해요

Karen

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Favourite place in Kuta
Favourite place to stay in Kuta. This is not in the loud party area of Kuta which is nice. It’s right on the beach and next to discovery mall and loads of restaurants. Room was clean, good size, very comfortable, good services including water, kettle, tv, toothbrush, and very decent wifi. The roof top is gorgeous with views of sunset and beach. Bathroom lovely and clean with separate shower. Close to airport. Wouldn’t stay anywhere else in Kuta. Worth the cost.
2018년 8월에 1박 숙박함
답변 제공: Albertus 님, 2018년 8월 16일
Dear Karen, Warmest Greeting from favehotel Kuta Kartika Plaza, Thank you for your review and we are happy that you comfortable stay with us. We look forward to welcoming you again Warm regards,

8/10 - 좋아요

buibui

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
별로예요: 청결 상태
ディスカバリーモールがすぐ近くでビーチやウォーターボムにも直ぐに行けるので、遊びや買い物をしたい人にはおすすめ。部屋にはセキュリティーボックスはあるけど、ドライヤー・冷蔵庫が無いのが残念。WiFi環境が良い。屋上プールは深く背の低い人は足がつかない。子供用プールあり。
2018년 6월에 3박 숙박함
답변 제공: BennyKarambut 님, 2018년 7월 9일
Hi Buibui, Thank you for your review and regarding the hair dryer and refrigerator, please be informed that our hotel's concept is a budget hotel. Therefore our facilities and amenities are not as complete as premium hotel. Once again thank you for your review and we are really appreciate it. Regards, Benny Karambut Front Office Manager

8/10 - 좋아요

fairuz 님, singapore

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Fast check in
Very quick and hassle free check in. Location was perfect in the middle of Kuta with shopping and food right at your doorstep. Next to discovery mall
2018년 6월에 1박 숙박함
답변 제공: BennyKarambut 님, 2018년 7월 3일
Hi Fairuz, What a fantastic review! Our location is the favorite of our guest, they could walk to several tourist attraction in Kuta area. We are looking forward for your next stay at our hotel. Cheers, Benny Karambut Front Office Manager

8/10 - 좋아요

Hugo

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Bon rapport qualité prix, calme et propre
Situé sur la route de l'aéroport à Kuta, pas loin de la plage (10min à pied) et d'un centre commercial important. Le centre de Kuta est à 10-15min de marche. L'hôtel est propre et moderne, la piscine sur le toit est très agréable. Les chambres ne sont pas très grandes, pas de vue pour nous (nous étions au premier), mais l'endroit est calme. Le petit déjeuner est un buffet correct mais très asiatique, sans plus.
2018년 6월에 3박 숙박함
답변 제공: BennyKarambut 님, 2018년 6월 28일
Hi Hugo, Thank you for your review and we are really appreciate it. Regarding the breakfast, we have discussed with our Head Chef to improve the breakfast variety. For now we provide pastry stall and also egg station for our foreigner guest. Also please be informed that we are a budget hotel therefore we need to consider anything before adding new menu at our breakfast. Once again we are really appreciate it and many thanks for your review. Cheers, Benny Karambut Front Office Manager

8/10 - 좋아요

beny

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Bersih ;nyaman n cukup luas kamarnya
2018년 6월에 1박 숙박함
답변 제공: BennyKarambut 님, 2018년 6월 19일
Hi Beny, Terima kasih untuk review yang anda berikan terhadap hotel kami. Salam, Benny Karambut Front Office Manager

8/10 - 좋아요

Ada

좋아요: 직원 및 서비스
2018년 5월에 2박 숙박함
답변 제공: BennyKarambut 님, 2018년 6월 12일
Hi Ada, Many thanks for the four stars! Cheers, Benny Karambut Front Office Manager

8/10 - 좋아요

momo 님, japan

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
クタの街中のホテル
スタッフもニコニコでよかった♪ ダブルベットの部屋に一人で泊まったが十分すぎるスペースで清潔感もあり満足でした!
2018년 5월에 2박 숙박함

8/10 - 좋아요

Tamara 님, melbourne

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Good clean hotel for a great price. Would recommend.
2018년 2월에 1박 숙박함
답변 제공: BennyKarambut 님, 2018년 2월 26일
Hi Tamara, Awesome! We are happy to hear that you enjoyed your stay and thanks for the recommendation. We look forward to welcome you back. Cheers, Benny Karambut Front Office Manager