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리조트 시티 인 쾨르드알렌 여행 후기

2 out of 5
리조트 시티 인 쾨르드알렌
621 E. Sherman Ave., Coeur d'Alene, ID

이용 후기

8.2

매우 좋아요

평점 10 - 훌륭해요. 642개 이용 후기 중 267개" "
평점 8 - 좋아요. 642개 이용 후기 중 232개" "
평점 6 - 괜찮아요. 642개 이용 후기 중 87개" "
평점 4 - 별로예요. 642개 이용 후기 중 39개" "
평점 2 - 너무 별로예요. 642개 이용 후기 중 17개" "

8.6/10

청결 상태

8.6/10

직원 및 서비스

7.4/10

편의 시설/서비스

7.8/10

숙박 시설 상태 및 시설

8.0/10

친환경

이용 후기

10/10 - 훌륭해요

Susanne

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Was great .. Ben was very helpful..
2024년 5월에 3박 숙박함
답변 제공: Yvette 님, 2024년 5월 20일
Thank you for your feedback! We appreciate your business!

2/10 - 너무 별로예요

Jacob

연인과의 여행, 가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Be wary when making your reservations for the Couer d’alene Resort as this is what popped up for me on expedia and I reserved it thinking that’s what this was. The name is deliberately misleading to trick people into making reservations for the wrong hotel. My wife and I drove all the way from spokane to here expecting beautiful views and amenities but was greeted with nothing more than the front of a Motel 6. And of course, reservations are non-refundable. Left with my wife in tears and had to settle for a different hotel that actually has a hot tub. Thanks for nothing.
2024년 5월에 1박 숙박함
답변 제공: Yvette 님, 2024년 5월 20일
I’m sorry to hear you read our name, Resort City Inn, as the Coeur d’ Alene resort & booked the wrong hotel. We definite are not trying to trick people with our name. We have very clear pictures of our INN and description, and our prices are about 1/3 of the resort. There were many loud and clear signs, like the name of our INN, to let you know we are not the resort. We are in INN in a resort city. You were refunded prior to this review, and you never even went inside the room. We are nothing like motel 6. We are very clean & hospitable. This was a mistake on your end that you have taken out on us, and had I read this review I likely wouldn’t have been so kind to refund for your mistake.

10/10 - 훌륭해요

felecie

단체 여행
좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
Very friendly staff
2024년 3월에 1박 숙박함
답변 제공: Yvette 님, 2024년 5월 15일
Thank you for your feedback! We appreciate your business!

8/10 - 좋아요

doug

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 5월에 2박 숙박함
답변 제공: Yvette 님, 2024년 5월 15일
Thank you for your feedback! We appreciate your business!

10/10 - 훌륭해요

John

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Fabulous location, cute and clean!
2024년 5월에 1박 숙박함
답변 제공: Bre 님, 2024년 5월 13일
Thank you for staying with us, John! We look forward to your next visit with us!

4/10 - 별로예요

Mona

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
The young man working in the office had a very positive and great attitude. Nowhere in the description did it say this ia a Motel, had we kniwn we would not have booked it. Especially not for that price.
2024년 5월에 1박 숙박함
답변 제공: Yvette 님, 2024년 5월 9일
Thank you for your feedback! We appreciate your business and taking the time to let us know how your stay went!

6/10 - 괜찮아요

Mechelle

출장 여행
좋아요: 직원 및 서비스, 편의 시설/서비스
The bed was awesome, plenty of pillows, very comfortable. The in room amenities were awesome and well stocked with coffee. Plenty of hang up area for clothes. I loved the soap scent. They need to upgrade the carpet. The carpet was stained and old looking. Because everything else was great the carpet really didn’t bother me. Also it was kind of weird that the office was only open from 11am-7pm. But check out was easy and when I did go in the office someone was there right away to help me. All in all nice place to stay.
2024년 4월에 3박 숙박함
답변 제공: Yvette 님, 2024년 4월 25일
Thank you for letting us know how your stay was! We appreciate your feedback. Thank you for your business!

10/10 - 훌륭해요

Joy

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Older motel but very clean and well maintained. Ben at the front desk was excellent. Limited time office is staffed during winter months, but Ben had everything lined out so no worries for us. Everything we would need was in our room. Only concern was extra cost for parking. Agree it should be included in the cost. Felt like the low cost airplanes where you have to pay for everything. I can see the extra cost for pets as not everyone has a pet and it could result in extra cleaning, however every person will arrive in a car so why charge extra? Parking is very tight, so no trailers. But would definitely give it a 10!
2024년 3월에 1박 숙박함
답변 제공: Resort City Inn 님, 2024년 3월 29일
We are so happy that you enjoyed your stay with us, Joy. To avoid the parking fee you can always park on the street in the future. :-) We hope to see you again next time you come to our beautiful city!

4/10 - 별로예요

Justin

연인과의 여행
좋아요: 청결 상태
별로예요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We had a room adjacent to the laundry room. There was an incessant loud high-pitched electronic buzzing through the walls that kept us awake most of the night. We could not request a room change since the staff decide to close the lobby 2 hours earlier than advertised at 7pm instead of 9pm. Other than that it was just a kind of a dreary motel room, kinda what you would expect. It was clean though.
2024년 3월에 1박 숙박함
답변 제공: Yvette 님, 2024년 3월 26일
Thank you for staying with us & taking the time to write a review. I will look into where we need to fix our hours. Thank you for bringing that up! During the summer we are open until 9pm, but during winter hours, only until 7pm. Once we get into May that will change back again, but I'm sure that was frustrating when you expected us there until 9pm. That's good to know about the buzzing. We recently got new wi-fi equipment that does seem loud. We were not aware that could be heard outside of our employee room. I'm happy to hear the room was clean for you. Thank you again for sharing!

10/10 - 훌륭해요

Leah

반려동물 동반 여행, 가족 여행
좋아요: 편의 시설/서비스, 숙박 시설 상태 및 시설
Great downtown location with clean rooms and comfy beds. We stay here every time when we travel tru CDA.
2024년 3월에 1박 숙박함
답변 제공: Yvette 님, 2024년 3월 25일
Thanks for staying with us again! We appreciate your feedback!

8/10 - 좋아요

Leah

반려동물 동반 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great downtown location! Nice staff, comfy bed and pet friendly. We stay here everytime we travel through.
2024년 3월에 1박 숙박함
답변 제공: Bre 님, 2024년 3월 21일
Thank you so much for taking the time to leave us a review! We love our location, too!!! It's perfect for enjoying all downtown Cda has to offer! We look forward to your next visit with us!

10/10 - 훌륭해요

Roper

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very clean and cute
2024년 3월에 1박 숙박함
답변 제공: Yvette 님, 2024년 3월 19일
Thank you for your feedback! We appreciate your busniess!

10/10 - 훌륭해요

Skylar

2024년 3월에 1박 숙박함
답변 제공: Yvette 님, 2024년 4월 9일
Thank you for your feedback! We appreciate your business!

10/10 - 훌륭해요

Rebecca

2024년 3월에 1박 숙박함
답변 제공: Bre 님, 2024년 3월 28일
Thank you so much for leaving us a review, Rebecca! We are so happy that you enjoyed your stay! See you next time you are in Beautiful Coeur d'Alene!

10/10 - 훌륭해요

Madeline

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The only complaint I had was the office doesn’t open until 11, so I was unsure how to check out.
2024년 2월에 1박 숙박함
답변 제공: Lacy W 님, 2024년 2월 19일
Thank you for feedback. We are happy to see that you enjoyed your stay! Our hours will be extended during the spring and summer.

10/10 - 훌륭해요

Kimberly

출장 여행
2024년 2월에 2박 숙박함
답변 제공: Lacy W 님, 2024년 2월 19일
Thank you for your feedback!

10/10 - 훌륭해요

David

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We really enjoyed the personal touch and how clean the room was. It's not the fanciest place, but very comfortable and relaxing.
2024년 2월에 1박 숙박함
답변 제공: Lacy W 님, 2024년 2월 19일
We are very happy that you noticed our care for the motel and are happy to know that it was comfortable. Thank you for taking the time to share your experience with us.

10/10 - 훌륭해요

Thomas

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Nice clean olace
Good little hotel. Parking fee is kinda silly. Add it in when you figure costs.
2024년 2월에 1박 숙박함
답변 제공: Lacy W 님, 2024년 2월 15일
Our staff does take extra steps to make sure our motel is clean. The staff will be delighted to hear that you enjoyed your stay! Thank you!

10/10 - 훌륭해요

deborah a 님, Elgin

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Would have liked someone to be available in am before check out. Office opened at 11 am. Earlier morning hours would have been nice. Maybe by 8 or 9 am.
2024년 1월에 4박 숙박함
답변 제공: Lacy W 님, 2024년 2월 5일
We are very happy you enjoyed your stay with us! Unfortunately, we do have short winter hours but will be opener longer in the summertime.

10/10 - 훌륭해요

Kamakanamaikeakua

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Other than the parking fee this was by far the best motel I’ve stayed at. It’s on the same street as all the good restaurants and shops, perfect.
2024년 2월에 1박 숙박함
답변 제공: Lacy W 님, 2024년 2월 5일
We are honored to be called the best motel! I am very excited to share this with our staff as we work really hard to make everything perfect for our guests!

10/10 - 훌륭해요

Joshua

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Yes
2024년 1월에 2박 숙박함
답변 제공: Lacy W 님, 2024년 2월 1일
Thank you for your feedback!

10/10 - 훌륭해요

Ian 님, Seattle

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 1월에 1박 숙박함
답변 제공: Lacy W 님, 2024년 1월 23일
Thank you for your feedback!

8/10 - 좋아요

Elizabeth

2024년 1월에 1박 숙박함
답변 제공: Lacy W 님, 2024년 1월 19일
Thank for your feedback!

4/10 - 별로예요

Rachel

아이를 동반한 가족 여행, 가족 여행
좋아요: 직원 및 서비스
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
The only plus was the location. We booked for 3 nights and left after 2. The beds were so uncomfortable. Lamp shades were dusty and broken. Bathroom door latch did not work so the door wouldn’t shut. There was no fan in the bathroom. Room door would get stuck when locked. Twice we panicked almost unable to get the door open. The room ceiling fan was so dusty when we turned it on dust flew everywhere. Maid left cleaning supplies in the room. Like I said convince of location and cost was the only plus side. I would not stay here again. Better to spend a bit more.
2023년 12월에 3박 숙박함
답변 제공: Lacy W 님, 2024년 1월 8일
Hello Rachel, We are very sorry to hear your room was less that satisfactory. We did receive your maintenance note and the room has been repaired.

6/10 - 괜찮아요

Todd

반려동물 동반 여행
좋아요: 청결 상태, 직원 및 서비스
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
A decent location in town, room was pretty basic and older but fine for a night. Biggest complaint here is the noise, you can everything from the people above you and next you (both sides) Paper thin wall and floors.
2023년 12월에 1박 숙박함
답변 제공: Lacy W 님, 2024년 1월 5일
Our location is one of our best features! Being located next to the shops, restaurants, parks, hiking, and just a 6-minute walk from the beach. We do have rooms that I recommend for people that are more sensitive to noise (If requested for). Feel free to ask for any special request! We can do our best to accommodate!

2/10 - 너무 별로예요

Annette

연인과의 여행
좋아요: 숙박 시설 상태 및 시설
별로예요: 직원 및 서비스, 편의 시설/서비스
I wasnt happy with the rock hard bed or the fact that staff wasn't available when i called at 3 am because of obnoxious and destructive people in the room next door. Left a day early because of it all. Sad that it won't be refunded
2023년 12월에 2박 숙박함
답변 제공: Lacy W 님, 2024년 1월 5일
We are very sad to hear that your stay was less than satisfactory. Our service phone number posted on the front door, in the room, and in our voicemail box, will be the number you call after-hours. We are very sorry we missed the opportunity to make your stay more enjoyable.

10/10 - 훌륭해요

Adam 님, Clagary

2023년 12월에 1박 숙박함
답변 제공: Lacy W 님, 2024년 1월 23일
Thank you for your feedback!

8/10 - 좋아요

Eric

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함
답변 제공: Lacy W 님, 2023년 12월 28일
Thank you for your feedback!

10/10 - 훌륭해요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Wonderful stay
Motels usually have a bad reputation but I would stay here over a lot of hotels in a second! The beds were comfortable, it was very clean and the lady at the front desk was so kind!
2023년 12월에 1박 숙박함
답변 제공: Lacy W 님, 2023년 12월 22일
We are very honored to receive your kind words. Come back soon!

10/10 - 훌륭해요

charles 님, custer

2023년 12월에 1박 숙박함
답변 제공: Lacy W 님, 2024년 1월 13일
Thank you for your feedback!

10/10 - 훌륭해요

Adam 님, Clagary

2023년 12월에 1박 숙박함
답변 제공: Lacy W 님, 2024년 1월 9일
Thank you for your feedback!

10/10 - 훌륭해요

Justin

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Excellent value!
The staff at Resort City Inn was extremely helpful and friendly, with a level of courtesy not even found at 4-5-star hotels these days. From the kind front desk gentleman to the cleaning staff, this motel made us feel welcome from the moment we arrived. We even received housekeeping without having to ask, and at check in, Lacy asked if we needed anything else to made our stay pleasant. We requested a few extra pillows and blankets, which were promptly delivered. The room was basic, but comfortable and functional and in good repair. While the room was nothing fancy, the shower water pressure was excellent! Really good to get those knots in your back out. And the towels were surprisingly soft. And we managed to get the room at only $90/nt. Wow! We'll definitely stay here again, even though unfortunately there is now a $12/day parking fee. Location is great, right on Sherman and only a brisk 10 minute walk to the resort/lake. (On another note: Resort City Inn may want to check with hotels.com, which for some reason charges an extra person fee above 2 on its rooms. Front desk said they do not personally do that.)
2023년 12월에 2박 숙박함
답변 제공: Lacy W 님, 2023년 12월 11일
Thank you for taking the time to wright us this thoughtful review! We are extremely delighted to hear that you enjoyed the hotel and staff! The staff will be very pleased to see this attentive review and to know that you will be coming back again!

10/10 - 훌륭해요

실제 이용하신 고객

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great location
Perfect for those on business and/or spending time exploring. Ideal location and friendly staff. Exceptionally clean and well stocked with toiletries and coffee! Everything operated as it should; best water pressure I’ve ever had in a hotel, mini fridge was ice cold and heater kept me toasty.
2023년 12월에 1박 숙박함
답변 제공: Bre 님, 2023년 12월 5일
Thank you so much for your wonderful review! We hope to see you next time you are in town!

10/10 - 훌륭해요

Dawn

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
For the money it was great! Loved being able to walk to everything. Very clean. Had everything we needed. Will definitely stay again.
2023년 11월에 1박 숙박함
답변 제공: Lacy W 님, 2023년 11월 21일
Thank you so much for leaving us a review! We are very excited to see that you noticed our care for this place and that you will be back again!

6/10 - 괜찮아요

Stephen

별로예요: 직원 및 서비스, 편의 시설/서비스
There was no person at the office when I arrived around 8pm eventhough it states the office is open until 9pm. There were instructions regarding getting into my room. This is an older motel with carpets that smelled of ckesning shampoo. Bathroom and the room was clean and comfortable. There is no 24/7 security. No breakfast.Office does not open until 10am. I left and place key in drop box.
2023년 11월에 1박 숙박함
답변 제공: Lacy W 님, 2023년 11월 14일
Housekeeping will be very happy to hear that you appreciated their work! We are sorry that we missed you and we hope you come back soon!

10/10 - 훌륭해요

Michael

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 11월에 1박 숙박함
답변 제공: Lacy W. 님, 2023년 11월 7일
Thank you for your feedback!

10/10 - 훌륭해요

Joseph

연인과의 여행
Showed up after 10pm after driving from West Glacier National Park. The staff left a letter for us with the keys and code to our room, because we arrived after around, which was wonderful after a week of camping in the snow. The location is a motel and is walkable to everything we want for nightlife during Hallowekend.
2023년 10월에 2박 숙박함
답변 제공: Bre 님, 2023년 10월 29일
We are so happy that you enjoyed your stay with us! We hope you stay with us again next year for your Halloweekend!

6/10 - 괜찮아요

Rick

2023년 10월에 1박 숙박함
답변 제공: Bre 님, 2023년 10월 29일
Thank you for your review!

2/10 - 너무 별로예요

실제 이용하신 고객

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
The hotel does not disclose that you have to pay $12 for parking in their lot nor that if you get a “makeup stain” on towels or sheets they say it is room damage and charge you as well. It is old, damaged and uncomfortable rooms and they are looking to put in extra charges wherever they can. I would not recommend.
2023년 10월에 1박 숙박함
답변 제공: Lacy W 님, 2023년 10월 27일
We are very sorry you feel that way. We normally do not charge for stained towels unless there is obvious neglect. There is provided makeup towels for makeup use. Upon arrival in your room there was stains everywhere. On the towels, the sheets, and the blankets. As discussed on the phone we only decided to charge you for one towel to try to get some of our money back from the damages. The one towel was the cheapest thing we could charge you for. We hope you understand our compromise and we hope to see you back!

6/10 - 괜찮아요

James

가족 여행
My first couple of stays here were great and left a good impression I me because I saw that there was good upkeep and it was very clean. This last stay left me wondering if I should come back again for a down turn in these two areas:(
2023년 10월에 1박 숙박함
답변 제공: Lacy W 님, 2023년 10월 24일
We are sorry to hear that your stay was less than satisfactory. We hope that you will arrive next time to see that we care about our motel and your experience. We hope to see you back soon!

10/10 - 훌륭해요

Jeffrey

2023년 10월에 1박 숙박함
답변 제공: Bre 님, 2023년 10월 29일
Thank you for your review!

10/10 - 훌륭해요

Jason P.

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I really enjoyed my stay. I wish there was not an additional charge for parking. But staff is wonderful! Location hard to beat!
2023년 10월에 1박 숙박함
답변 제공: Lacy W 님, 2023년 10월 5일
Thank you for taking the time to leave us a review! We are very happy you enjoyed your stay! We hope to have you back!

10/10 - 훌륭해요

Samara

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Perfect stay In Coeur’d Alene
Great motel!!! Location is amazing in Coeur d’ Alene. Walking distance to shops,park, lake resort!! The room was great/spacious and I appreciated the little extras in room…magnifying mirror with light,microwave,refrigerator. Service exceptional.
2023년 9월에 5박 숙박함
답변 제공: Lacy W 님, 2023년 10월 5일
Thank you so much for the review! We are very excited to see that you loved your stay with us! Come back soon!

8/10 - 좋아요

Mark

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice little place in a fantastic location.
2023년 9월에 1박 숙박함
답변 제공: Lacy W 님, 2023년 9월 29일
Thank you for your feedback!

6/10 - 괜찮아요

Linda

연인과의 여행
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
We liked the location, but parking lot was very tight and cost $12 per night. Office personnel were courteous, but there was very limited office access.
2023년 9월에 4박 숙박함
답변 제공: Yvette 님, 2023년 9월 27일
Thank you for your feedback! We appreciate your business!

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
City Resort Inn
2023년 9월에 1박 숙박함
답변 제공: Yvette 님, 2023년 9월 27일
Thank you for your feedback! We appreciate your business!

8/10 - 좋아요

DARRYL

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 9월에 5박 숙박함
답변 제공: Yvette 님, 2023년 9월 27일
Thank you for your feedback! We appreciate your business!

8/10 - 좋아요

steph

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Was clean and could walk to all the shops and restaurants
2023년 9월에 2박 숙박함
답변 제공: Yvette 님, 2023년 9월 27일
Thank you for your feedback! We appreciate your business!

10/10 - 훌륭해요

Kevin

Outstanding location literally around the corner from the Main Street of shops, restaurants, coffee shops, etc. and across the street from the lake. Doesn’t look like much from the outside and the rooms are a little dated, but super clean, and perfectly functional. And the location cannot be better. Would definately stay again!
2023년 9월에 1박 숙박함
답변 제공: Yvette 님, 2023년 9월 27일
Thank you for your feedback! We appreciate your business!

8/10 - 좋아요

Patricia

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Stay was fine. Parking was limited snd spaces very narrow. Not easy to park & unpack car.
2023년 9월에 1박 숙박함
답변 제공: Yvette 님, 2023년 9월 27일
Thank you for your feedback! We appreciate your business!