리셉션

햄프턴 인 킹스턴 여행 후기

2.5 out of 5
햄프턴 인 킹스턴
1307 Ulster Ave, Kingston, NY

이용 후기

9.0

매우 훌륭해요

평점 10 - 훌륭해요. 1001개 이용 후기 중 632개" "
평점 8 - 좋아요. 1001개 이용 후기 중 258개" "
평점 6 - 괜찮아요. 1001개 이용 후기 중 63개" "
평점 4 - 별로예요. 1001개 이용 후기 중 23개" "
평점 2 - 너무 별로예요. 1001개 이용 후기 중 25개" "

9.4/10

청결 상태

9.2/10

직원 및 서비스

9.0/10

편의 시설/서비스

9.2/10

숙박 시설 상태 및 시설

8.8/10

친환경

이용 후기

10/10 - 훌륭해요

chang

2024년 1월에 1박 숙박함
답변 제공: Customer Care Team 님, 2024년 1월 10일
We are thrilled to receive a 10 out of 10 rating, Chang - thank you! We are so glad you had a positive experience during your recent stay at Hampton Inn Kingston, and we hope everything was in order and you had easy access to your essentials. It was a pleasure to host you, and we look forward to having you back many more times in the future. Have a safe trip, and thank you for choosing us!Warm regards,Guest Experience Team

8/10 - 좋아요

Karen

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The layout and design of the breakfast dining area is perfect for a large crowd with the option for privacy.
2024년 5월에 2박 숙박함
답변 제공: Customer Care Team 님, 2024년 5월 9일
Dear Karen, Thank you for making our hotel your preferred choice for lodging in Kingston. We sincerely appreciate your business and your positive review. At Hampton Inn Kingston, we strive to exceed our guests' expectations of comfort, convenience, and quality accommodations/amenities. We are thrilled to hear you appreciated the layout and design of our breakfast dining area, which made it perfect for accommodating a large crowd while providing flexibility to our guests to indulge in a more private dining experience. Creating a comfortable space for our guests to enjoy their meals is important to us, and we're delighted that our setup met your needs. If there's anything specific you'd like to see more of or areas where you feel we could improve to elevate your stay in the future, we'd love to hear your thoughts. We hope to have the pleasure of hosting you again and look forward to sharing a 5-star experience with you upon your return. Thank you for staying with us on this journey. Safe travels!Warm regards,Guest Experience Team

10/10 - 훌륭해요

Red

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Very pleasant
2024년 5월에 1박 숙박함
답변 제공: Customer Care Team 님, 2024년 5월 8일
Dear Red, We appreciate you taking the time to share your 5-star experience at Hampton Inn Kingston with us and the community, and we are thrilled to hear you had a very agreeable stay at our hotel. Thank you for making us your preferred choice on this journey. We are so pleased we met your expectations on this visit and hope to have you back with us for another satisfying stay. Have a wonderful trip, and see you again soon!Warm regards,Guest Experience Team

10/10 - 훌륭해요

samer 님, marlboro

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Beautiful place with very friendly staff definitely recommend
2024년 4월에 2박 숙박함
답변 제공: Customer Care Team 님, 2024년 4월 30일
Dear Samer, Thank you for the glowing review! We're thrilled to hear that you found our property beautiful and our staff friendly. Recommendations from happy guests like you mean the world to us! We look forward to welcoming you back to Hampton Inn Kingston in the future. Warm regards,Guest Experience Team

10/10 - 훌륭해요

Jennifer 님, Ewing

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
.
2024년 4월에 2박 숙박함
답변 제공: Customer Care Team 님, 2024년 4월 22일
Dear Jennifer, It's always wonderful to be at the receiving end of a perfect rating, and we are thrilled to have satisfied you so well on this visit. We appreciate your choice to stay with us at Hampton Inn Kingston and can't wait to have you back soon for another exceptional experience. Thank you for choosing us. We are grateful for the opportunity to serve you and look forward to your next visit!Warm regards,Guest Experience Team

8/10 - 좋아요

Perron

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Très bel hôtel propre , personnels très gentils Bonne note
2024년 4월에 1박 숙박함
답변 제공: Customer Care Team 님, 2024년 4월 22일
Dear Perron, We are always pleased to receive feedback from our guests in relation to their stays at Hampton Inn Kingston, and we are delighted with your positive rating and comments - thank you very much. It is always rewarding to receive appreciation from our guests, and your kind words for our clean facilities and kind staff brighten our day. Guest comfort and satisfaction are of utmost importance to us, and we remain committed to ensuring every interaction with us is pleasant and memorable. We're happy we met your expectations on this visit. If there's anything specific you'd like to see more of or areas where you feel we could improve to elevate your stay in the future, we'd love to hear your thoughts. We hope to have the pleasure of hosting you again and look forward to sharing a 5-star experience with you when you return to Kingston. Thank you for choosing us. Safe travels!Warm regards,Guest Experience Team

2/10 - 너무 별로예요

GENG

좋아요: 직원 및 서비스
별로예요: 청결 상태
The room I stayed in this time has a smell.
2024년 4월에 1박 숙박함
답변 제공: Customer Care Team 님, 2024년 4월 18일
Dear guest, Thank you for sharing your feedback about your recent stay. We regret to hear we failed to meet your expectations on this visit. Our housekeeping team works diligently to prepare each room meticulously, ensuring a fresh and clean environment for our guests, so it's unfortunate to learn about the smell issue you encountered in your room. We sincerely apologize for any discomfort you experienced and wish you had made our front desk team aware of this, as they would have gladly taken care of the issue and switched your room to ensure a pleasant stay for you. That said, we appreciate you bringing this matter to our attention, and we will be sure to address your concern with our housekeeping team to ensure our staff does a better job of preparing/airing out the rooms moving forward. We hope to win back your trust in the future with the top-notch stay you love and expect from us. Safe travels!Warm regards,Guest Experience Team

10/10 - 훌륭해요

J.

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Everything was very nice
2024년 4월에 1박 숙박함
답변 제공: Customer Care Team 님, 2024년 4월 17일
Dear guest, Thank you so much for your 5-star review! It is great to receive feedback from you regarding your recent visit, and we are delighted to hear you enjoyed the entirety of your stay at Hampton Inn Kingston. Your complete satisfaction is our biggest compliment, and we can't wait to have you back soon for another rewarding stay. Thank you for choosing us. Safe travels!Warm regards,Guest Experience Team

6/10 - 괜찮아요

LINDSAY 님, Gloucester City

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Technology was down and took several people and longer than expected. They apologized and were pleasant but wanted to share our experience. We were traveling with a toddler, so the wait was a little disappointing.
2024년 4월에 1박 숙박함
답변 제공: Customer Care Team 님, 2024년 4월 11일
Dear Lindsay, Thank you for sharing your recent experience with us. While we are grateful that you chose to stay with us during your time in town, we're sorry that your experience was not as seamless as it should have been. We understand that any system downtime can be disruptive, and we deeply regret any inconvenience caused, especially considering you were traveling with a toddler. We always aim to make your stay as comfortable as possible; unfortunately, this issue was outside our control, and we apologize for any disappointment you experienced due to the wait time at check-in. We appreciate that you've acknowledged our team for being pleasant and apologetic about the situation, and we hope that once you checked in, you had a relaxing time. We look forward to another opportunity to host you more successfully and hope to provide you with a more hassle-free experience during your next visit. Safe travels!Warm regards,Guest Experience Team

6/10 - 괜찮아요

Anisa 님, south setauket

Staff was very nice Room small Room not as clean as other Hampton properties
2024년 4월에 1박 숙박함
답변 제공: Customer Care Team 님, 2024년 4월 11일
Dear Anisa, Thank you for your review. We appreciate your choice to stay with us in Kingston and your kind words about our staff. We strive to exceed our guests' expectations and apologize we fell short in some aspects. It's regrettable that our housekeeping team did not clean your room to our usual standard. We thank you for bringing this matter to our attention, and we assure you that we'll address this with our team and see to it that our staff does a better job of preparing the rooms moving forward. We would also like to mention that if there are any issues with the room, we are happy to provide a new room if they are reported at the time of arrival. We are sorry you didn't have the space you wanted in your room. We have a variety of rooms available in a range of sizes. We hope you'll come and stay with us again, and we request you to please let us know when you make your next reservation so we can assist you with the room type that might suit you the best in terms of size. We look forward to another opportunity to serve you better and exceed your expectations with a more comfortable and enjoyable experience. Safe travels!Warm regards,Guest Experience Team

10/10 - 훌륭해요

GENG

2024년 4월에 1박 숙박함
답변 제공: Customer Care Team 님, 2024년 4월 30일
Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team

6/10 - 괜찮아요

France

좋아요: 청결 상태
2024년 4월에 1박 숙박함
답변 제공: Customer Care Team 님, 2024년 4월 11일
Dear Guest, we are always anxious to get feedback from our guests in relation to their stays with us, so we very much appreciate your rating, thank you. Whilst we are pleased that you had a reasonable stay here, we aim to exceed all of our guests’ expectations, and we are disappointed that we did not exceed yours. We sincerely hope you will give us another opportunity to host you. Thanks again.Best Regards,Customer Care Team

8/10 - 좋아요

Satoru

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 1박 숙박함
답변 제공: Customer Care Team 님, 2024년 4월 9일
Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team

10/10 - 훌륭해요

Doug

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Check in very easy. Room very clean. Quiet facility. I only stayed one night. Welcoming professional staff.
2024년 4월에 1박 숙박함
답변 제공: Customer Care Team 님, 2024년 4월 9일
Dear Doug, Many thanks for your positive feedback and 5-star rating! It is rewarding to hear your perspective on our hotel, and we are grateful that you have acknowledged our efforts to provide a clean, comfortable, and hospitable experience. We are happy to learn that you had an easy check-in experience, and it's a pleasure to read that you found our staff professional and welcoming. As we put a lot of effort into maintaining a clean environment and providing a peaceful and relaxing atmosphere for our guests, it's gratifying to know that you appreciated the cleanliness of your room and the tranquility of our facility. Your complete satisfaction is our greatest accomplishment, and we hope to see you again soon for another pleasant and comfortable stay at Hampton Inn Kingston. Thank you for choosing us. Safe travels!Warm regards,Guest Experience Team

10/10 - 훌륭해요

Janet L

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Perfect!
2024년 4월에 1박 숙박함
답변 제공: Customer Care Team 님, 2024년 4월 9일
Thank you so much for the 5-star rating, Janet! We strive to exceed our guests' expectations, and we are thrilled to hear that you had the perfect stay at Hampton Inn Kingston. We're committed to delivering memorable experiences to our guests, and your complete satisfaction lets us know we're on the right track. We eagerly await your next visit and the chance to delight you again. Thank you for making us your hotel of choice on this journey. We are grateful for the opportunity to serve you. Safe travels!Warm regards,Guest Experience Team

10/10 - 훌륭해요

Audrey

출장 여행
좋아요: 청결 상태, 편의 시설/서비스
Clean, convenient location, helpful staff
2024년 4월에 3박 숙박함
답변 제공: Customer Care Team 님, 2024년 4월 9일
Dear Audrey, Many thanks for your stay at Hampton Inn Kingston and for giving us a positive review! It was our pleasure to host you, and we are delighted to hear that our clean accommodations, convenient location, and helpful staff were all highlights of your visit. We hope your stay was comfortable and you had easy access to everything you needed. We are grateful for the opportunity to serve you on this visit and look forward to welcoming you back many more times in the future. Thank you for choosing us. Safe travels!Warm regards,Guest Experience Team

10/10 - 훌륭해요

Penelope

좋아요: 편의 시설/서비스, 숙박 시설 상태 및 시설
Great short stay. Exceptional cleanliness!
2024년 3월에 1박 숙박함
답변 제공: Customer Care Team 님, 2024년 4월 3일
Many thanks for the 5-star review, Penelope! We are thrilled you had a great short stay at Hampton Inn Kingston. At our hotel, we put a lot of effort into maintaining a clean environment, and it's most rewarding to hear that you noticed and appreciated the exceptional cleanliness standards of our property - thanks so much for recognizing our efforts! Your complete satisfaction lets us know we're on the right track, and we eagerly await your next visit and the chance to exceed your expectations again. Thank you for being our guest recently. It was our pleasure to host you. Safe travels!Warm regards,Guest Experience Team

10/10 - 훌륭해요

Jennifer

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함
답변 제공: Customer Care Team 님, 2024년 3월 26일
Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team

4/10 - 별로예요

marek

2024년 3월에 1박 숙박함
답변 제공: Customer Care Team 님, 2024년 4월 2일
Hi Marek, Thank you for your review. We strive to deliver a great guest experience, but it's clear from your rating of our hotel that your time with us did not meet your expectations. We apologize for any disappointment with the accommodation, and we would like to know more about how we can make your next stay with us enjoyable. We hope for a chance to redeem ourselves with you and restore your faith in our hotel and hospitality. Thank you for staying with us on this journey. We appreciate your business and your feedback.Warm regards,Guest Experience Team

10/10 - 훌륭해요

Catherine

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Easy check in, quiet stay
2024년 3월에 1박 숙박함
답변 제공: Customer Care Team 님, 2024년 3월 12일
Many thanks for the 5-star review, Catherine! We appreciate you taking the time to share your positive experience at Hampton Inn Kingston with us and others, and we are pleased to hear that you had a peaceful stay and an easy check-in experience. We also hope everything was in order and you had easy access to your essentials. It was a pleasure to host you, and we look forward to welcoming you back soon for another hassle-free and relaxing stay at our Kingston hotel. Safe travels!Warm regards,Guest Experience Team

10/10 - 훌륭해요

Javier

2024년 3월에 1박 숙박함
답변 제공: Customer Care Team 님, 2024년 3월 28일
Many thanks for the 5-star review, Javier! We appreciate your choice to stay at Hampton Inn Kingston and are incredibly grateful you took the time out of your busy schedule to rate us. We hope your stay was pleasant and comfortable and you'll be back for another enjoyable experience. Thank you for giving us the opportunity to serve you. We hope to see you again soon!Warm regards,Guest Experience Team

10/10 - 훌륭해요

Rob

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The staff were extremely nice, the room and other amenities were all modern, clean and comfortable.
2024년 3월에 1박 숙박함
답변 제공: Customer Care Team 님, 2024년 3월 6일
Dear Rob, Thank you for taking the time to rate your recent stay at Hampton Inn Kingston with five stars! It is very rewarding to hear your perspective on our hotel, and we appreciate that you have acknowledged our efforts to provide a clean, comfortable, and hospitable experience. We are happy to hear that our pleasant staff and modern accommodations/amenities were highlights of your visit, and we hope everything was in order and you had easy access to your essentials. It was a pleasure to host you, and we look forward to welcoming you back soon for another exceptional stay. Thank you for choosing us. Safe travels!Warm regards,Guest Experience Team

4/10 - 별로예요

Christo

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함
답변 제공: Customer Care Team 님, 2024년 3월 5일
Dear Guest, we are so disappointed to read your experience with us. We aim to provide a top-notch stay for all our guests, so we sincerely apologize that we did not achieve that goal on your visit. We hope that you will give us another chance to restore your faith in our hotel and hospitality. Please do feel free to connect if there is anything we can do to help. Thanks again.Best Regards,Customer Care Team

10/10 - 훌륭해요

Russ

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Breakfast was awesome
2024년 3월에 1박 숙박함
답변 제공: Customer Care Team 님, 2024년 3월 5일
Thank you so much for awarding us a perfect 5/5 rating, Russ! It was our pleasure to host you at Hampton Inn Kingston, and we are thrilled to know our culinary offerings hit the spot! We believe in starting your day on the right foot with a good breakfast, and we are so happy to hear that you loved our breakfast so much. We also hope your stay was comfortable and you had easy access to everything you needed. Your satisfaction is our ultimate goal, and we look forward to seeing you again soon so we can share another enjoyable experience with you. Thank you for choosing us. Safe travels!Warm regards,Guest Experience Team

10/10 - 훌륭해요

Jonathan 님, Hackensack

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The lobby felt corporate.
2023년 12월에 1박 숙박함
답변 제공: Customer Care Team 님, 2024년 3월 5일
Dear Jonathan, Thank you for taking the time to rate your recent stay at Hampton Inn Kingston. We appreciate you awarding us a perfect rating, and we are happy that we met your expectations. We look forward to your next visit and hope to share another 5-star experience with you upon your return. Thank you for supporting our product. We sincerely value your business and your feedback. Safe travels!Warm regards,Guest Experience Team

8/10 - 좋아요

Nattanart

2024년 2월에 1박 숙박함
답변 제공: Customer Care Team 님, 2024년 3월 23일
Dear guest, Thank you for choosing Hampton Inn Kingston for your recent stay and giving us a positive review. Your satisfaction is important to us, and we're glad we met your expectations on this visit. If there's anything specific you'd like to see more of or areas where you feel we could improve to elevate your stay in the future, we'd love to hear your thoughts. We hope to have the pleasure of hosting you again and look forward to sharing a 5-star experience with you on your next visit. Safe travels!Warm regards,Guest Experience Team

10/10 - 훌륭해요

Amy

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We love this hotel. Convenient to shopping, food and movies. Everything is always clean and staff is always helpful and friendly.
2024년 2월에 1박 숙박함
답변 제공: Customer Care Team 님, 2024년 2월 28일
Dear Amy, We are delighted to have provided you with friendly and convenient accommodation for your trip here - thank you for choosing Hampton Inn Kingston for your stay and for awarding us a perfect 5/5 rating. We are so pleased to hear that you love our hotel and found everything clean and the staff friendly and helpful, and it's great to know that our convenient location was a highlight of your visit. We hope you had a wonderful time exploring the nearby things to see and do from our base. Your satisfaction is what drives us, and we can't wait to welcome you back soon for another enjoyable experience. Thank you for staying with us on this journey. We wish you safe and happy travels ahead!Warm regards,Guest Experience Team

10/10 - 훌륭해요

Michael

연인과의 여행, 출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
I love Hampton Inn. Quick check in, nice room , big tv with many channels, comfy bed.
2024년 2월에 1박 숙박함
답변 제공: Customer Care Team 님, 2024년 2월 28일
Dear Michael, It is always a pleasure to receive positive feedback, and we are truly humbled by your support for the Hampton Inn brand - thank you so much! It was our pleasure to host you at Hampton Inn Kingston, and we are delighted to read your positive comments about our room, bed, and TV service. Knowing that you had a quick check-in experience is gratifying, as we are all about delivering memorable experiences for our guests. Thank you for giving us the opportunity to serve you and for your generosity with the rating. We sincerely appreciate your business and feedback and hope to see you again soon. Safe travels!Warm regards,Guest Experience Team

8/10 - 좋아요

James

2024년 2월에 3박 숙박함
답변 제공: Customer Care Team 님, 2024년 3월 23일
Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team

10/10 - 훌륭해요

Sharon

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Friendly staff, clean, nice breakfast.
2024년 2월에 2박 숙박함
답변 제공: Customer Care Team 님, 2024년 2월 27일
Dear Sharon, Thank you for choosing Hampton Inn Kingston for your stay and giving us a perfect 5/5 rating - we sincerely appreciate your business and your review! We are happy to hear that our clean facility, friendly staff, and complimentary breakfast were all highlights of your visit. Your feedback is invaluable to us, and we're thrilled to know you had a positive experience with us during your stay at our hotel in Kingston. It was a pleasure to host you, and we look forward to having you back many more times in the future. Safe travels!Warm regards,Guest Experience Team

10/10 - 훌륭해요

Alicja

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 1박 숙박함
답변 제공: Customer Care Team 님, 2024년 2월 27일
Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team

4/10 - 별로예요

HONG IL

아이를 동반한 가족 여행
별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
I'm not trying to compare it to other five-star luxury hotels. I'm comparing it to Hampton Inn's other locations. 1. The front desk did not react to my request to change rooms even though (unfortunately) I saw other vacancies with the same option myself, But gave me a handicapped room. 2. This is the first room with the smallest space room among the one-king bedrooms in the same Hampton Inn hotels. 3. The Bathroom Sink Stopper was broken. 4. The heater was set at 85 degrees, which is Max, but the room was cold. small room has a small heater? 5. The wireless charger in the room was also broken. 6. The other Hampton Inn has a Nestle Coffee-Mate Creamer and Delight single coffee Creamer, but there was only Delight single coffee Creamer here. 7. Other Hampton inns have swimming pools and hot tubs, but this location only has swimming pools.
2024년 2월에 4박 숙박함
답변 제공: Elise 님, 2024년 2월 22일
We are sorry to hear that we fell short in your expectations for some areas of your stay. Reviewing your reservation, we were unable to move your room when you requested as we were sold out for the saturday and sunday night of your stay. Our handicap king rooms are also our bigger rooms for our property as they need to have enough space for wheelchair accessbility.

10/10 - 훌륭해요

Jonathan

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Excellent stay and the property was clean. I will stay here again.
2024년 2월에 1박 숙박함
답변 제공: Customer Care Team 님, 2024년 2월 27일
Dear Jonathan, We are always pleased to receive feedback from our guests in relation to their stays at Hampton Inn Kingston, and we are delighted to hear that you had an excellent stay with us - thanks so much for your kind words and support! We are happy to know that you appreciated the cleanliness standards of our hotel, and we hope your stay was comfortable and you had easy access to everything you needed. We are thrilled to read that you intend to stay with us again, and we look forward to having you back many more times in the future. Thank you for choosing us. Safe travels!Warm regards,Guest Experience Team

10/10 - 훌륭해요

GENG

2024년 2월에 1박 숙박함
답변 제공: Customer Care Team 님, 2024년 3월 23일
Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team

8/10 - 좋아요

DANA

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The room was more than what I expected. It was clean and extremely convenient. The building could use some updating but overall I would definitely stay there again.
2023년 12월에 1박 숙박함
답변 제공: Customer Care Team 님, 2024년 2월 14일
Dear Dana, We are always pleased to receive feedback from our guests in relation to their stays at Hampton Inn Kingston, and we are delighted to hear that your room exceeded your expectations - thanks so much for the appreciation! We are glad that you found the room clean and convenient, and we hope your stay was relaxing and you had a good night's sleep at our property. Your comment about the facility is duly noted. We are constantly working on improving our hotel and guest room amenities, and your feedback is valuable to us as it allows us to identify areas for improvement and enhance the overall experience for our guests. While we undertake periodic renovations/repairs as part of the hotel's routine upkeep, we will see what we can do about having some updates to the property soon. We are thrilled to know that you intend to stay with us again, and we can't wait to welcome you back for another positive experience at our hotel in Kingston. Safe travels!Warm regards,Guest Experience Team

10/10 - 훌륭해요

LUCIEN

2024년 2월에 1박 숙박함
답변 제공: Customer Care Team 님, 2024년 2월 13일
Dear Lucien, we are delighted to know you had a 5-star experience at Hampton Inn Kingston - thanks so much for leaving us a review! Your complete satisfaction is our ultimate goal, and we are happy that we hit the mark for you on this visit. It was a pleasure to host you, and we look forward to having you back many more times in the future. Thank you for choosing us. Safe travels!Warm regards,Guest Experience Team

10/10 - 훌륭해요

Ihor

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 2월에 1박 숙박함
답변 제공: Customer Care Team 님, 2024년 2월 9일
Dear Ihor, It's great to be on the receiving end of such a wonderful rating, and we truly appreciate your feedback - thank you! We are so pleased you had a positive experience with us and hope everything was in order and you had easy access to your essentials. It was a pleasure to host you, and we look forward to having you back many more times in the future. Thank you for choosing Hampton Inn Kingston. Safe travels!Warm regards,Guest Experience Team

10/10 - 훌륭해요

Jean

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great hotel
It was in a great location and staff was very friendly and the breakfast was awesome
2024년 1월에 1박 숙박함
답변 제공: Customer Care Team 님, 2024년 2월 6일
Dear Jean, We are always pleased to receive feedback from our guests in relation to their stays at Hampton Inn Kingston, and we are delighted with your rating and comments - thank you very much. It's great to know that you had a positive impression of our staff, accommodation, and location, and we are happy to hear that you enjoyed our breakfast offering. Your satisfaction is our ultimate goal, and we'll continue striving to provide exceptional products/services to make every interaction with us memorable. See you again soon, and safe travels!Warm regards,Guest Experience Team

10/10 - 훌륭해요

SueAnn

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 1월에 1박 숙박함
답변 제공: Customer Care Team 님, 2024년 1월 29일
We are delighted to hear that you had a 5-star experience with us, SueAnn - thank you for your feedback! Your complete satisfaction is our ultimate goal, and we are happy to have satisfied you well on this visit. It was a pleasure to host you, and we look forward to welcoming you back at Hampton Inn Kingston many more times in the future. Thanks again for choosing us. We wish you safe travels and hope to see you again soon!Warm regards,Guest Experience Team

8/10 - 좋아요

J.

2024년 1월에 1박 숙박함
답변 제공: Customer Care Team 님, 2024년 3월 23일
Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team

10/10 - 훌륭해요

Elizabeth

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 1월에 1박 숙박함
답변 제공: Customer Care Team 님, 2024년 1월 24일
Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team

10/10 - 훌륭해요

Patrick

아이를 동반한 가족 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Staff was very friendly and offered us water upon entry. No wait at checkin or check out. Would definitely recommend and we will be back. Thank you!
2024년 1월에 3박 숙박함
답변 제공: Customer Care Team 님, 2024년 1월 24일
Wow, Patrick, what a wonderful review to have read - thank you for sharing your great experience with us! From our staff's friendly and warm hospitality on arrival to the quick service at check-in and check-out, it's heartening to read that you had a positive experience throughout your stay. Thank you for recommending Hampton Inn Kingston to prospective guests and for letting us know that you'll be back. We are truly humbled by your support and thrilled that we remain your preferred choice here for future visits. Have a safe trip, and see you again soon!Warm regards,Guest Experience Team

8/10 - 좋아요

Philip

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Nice stay. Pleasant room. Breakfast average.
2024년 1월에 1박 숙박함
답변 제공: Customer Care Team 님, 2024년 1월 22일
Dear Philip, Thank you for taking the time to review your recent stay at Hampton Inn Kingston. We appreciate the positive rating and are pleased to know you had a pleasant stay with us. We are glad you liked the room, and we hope your stay was relaxing and you had a good night's sleep at our hotel. We apologize that our breakfast failed to exceed your expectations. Your satisfaction is important to us, and rest assured that we will take your feedback into consideration when we next review our breakfast offering. We trust that the positives of your visit outweighed any downsides, and we look forward to serving you again when you return to Kingston. Have a safe trip, and thank you for choosing us!Warm regards,Guest Experience Team

10/10 - 훌륭해요

Angel

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2024년 1월에 1박 숙박함
답변 제공: Customer Care Team 님, 2024년 1월 22일
We are overjoyed to receive a 5 out of 5 rating, Angel - thank you! Your complete satisfaction is our ultimate goal, and we are happy to have satisfied you well on this visit. It was a pleasure to host you, and we look forward to having you back at Hampton Inn Kingston many more times in the future. Thank you for choosing us. Safe travels!Warm regards,Guest Experience Team

10/10 - 훌륭해요

Darius

단체 여행, 출장 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 1월에 1박 숙박함
답변 제공: Customer Care Team 님, 2024년 1월 19일
We are overjoyed to receive a 5-star rating, Darius - thank you! Your complete satisfaction is our ultimate goal, and we are happy to have satisfied you well on this visit. It was a pleasure to host you, and we look forward to having you back at Hampton Inn Kingston many more times in the future. Thank you for choosing us. Safe travels!Warm regards,Guest Experience Team

10/10 - 훌륭해요

Lucia

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Looks good
2024년 1월에 1박 숙박함
답변 제공: Customer Care Team 님, 2024년 1월 17일
Dear Lucia, Thank you for choosing to stay at Hampton Inn Kingston and taking the time to review us. We appreciate your feedback and are pleased to know you had a 5-star experience with us. We hope your stay was comfortable and you had easy access to everything you needed. It was a pleasure to host you, and we look forward to having you back many more times in the future. Have a safe trip, and see you again soon!Warm regards,Guest Experience Team

10/10 - 훌륭해요

jessica

가족 여행
좋아요: 숙박 시설 상태 및 시설
love this hotel, place was clean the young lady in the front desk was very nice. breakfast was good beside the eggs to watery. pool clean gym clean. place was great
2024년 1월에 1박 숙박함
답변 제공: Customer Care Team 님, 2024년 1월 17일
Thank you so much for the 5-star review, Jessica! We are overjoyed to hear that you love our hotel! It's great to read that you found our property and its indoor public areas clean, and we are happy to know that our front desk personnel left a positive impression on you. We also appreciate you telling us that you liked our breakfast offering. We are sorry that the eggs fell short of your expectations. We take your feedback seriously and will work diligently to improve our breakfast offering. We want to ensure that every aspect of your stay is exceptional, and your feedback is invaluable in helping us deliver a superior experience for all our guests. We look forward to having you back soon and hope to make the next stay just perfect for you. Thank you for choosing Hampton Inn Kingston. Safe travels!Warm regards,Guest Experience Team

10/10 - 훌륭해요

Nicholas

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
very clean
2024년 1월에 1박 숙박함
답변 제공: Customer Care Team 님, 2024년 1월 8일
Thank you so much for the 5 out of 5 rating, Nicholas - it's truly appreciated! We are glad that you found our accommodation clean, and we hope everything was in order and you had a pleasant and comfortable stay at Hampton Inn Kingston. It was a pleasure to host you, and we look forward to having you back many more times in the future. Safe travels, and see you again soon!Warm regards,Guest Experience Team

10/10 - 훌륭해요

Adele

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Nice hotel
Good solid hotel. Clean. The mattresses were a bit firm. I just wish they did cleaning service every day like the good ole days. They did a huge favor for me. So A+ staff. Decent free breakfast. I like that they offer you water bottles when you arrive.
2023년 12월에 2박 숙박함
답변 제공: Customer Care Team 님, 2024년 1월 8일
Thank you for the 10 out of 10 rating, Adele! It's great to receive feedback from you regarding your recent stay at Hampton Inn Kingston, and we are pleased to hear that you had a positive impression of our staff and accommodations. We are glad that you found our property clean and the complimentary breakfast satisfactory, and it's nice to know that you appreciated the water bottles offered to you upon arrival. We are also thrilled to read that you had such a wonderful impression of our staff - thanks so much for your kind words! We do apologize that the mattresses were a bit firm for your liking, and we are grateful to you for sharing your feedback with us, as this allows us the opportunity to improve future guest satisfaction. Regarding room cleaning, our housekeeping is tailored for your comfort. In the Americas, most Hilton properties have implemented a flexible housekeeping policy, with full deep cleanings prior to check-in and daily housekeeping services available upon request. If guests need more frequent housekeeping than the scheduled cleaning, they can always request this at the front desk. Additional amenities, such as linens and toiletries, are available upon request, too. We sincerely hope this aspect of your stay did not detract from the overall experience too much. We trust that the positives of your visit outweighed any downsides, and we look forward to welcoming you back soon so we can share another pleasant and positive experience with you. Enjoy your travels & Happy New Year! Warm regards,Guest Experience Team

10/10 - 훌륭해요

Darlene

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very clean
2023년 12월에 1박 숙박함
답변 제공: Customer Care Team 님, 2024년 1월 3일
Thank you so much for the 5-star review, Darlene - it's greatly appreciated! We are glad that you found our property clean, and we hope everything was in order and you had a pleasant and comfortable stay with us. It was a pleasure to host you, and we look forward to having you back soon for another positive experience. Thank you for choosing Hampton Inn Kingston. We wish you a safe trip & Happy New Year Warm regards,Guest Experience Team