룸, 킹사이즈침대 1개, 바닷가 (Lounge Deck) | 고급 침구, 객실 내 금고, 책상, 노트북 작업 공간
예약 가능 여부 확인

더 컨피댄트 마이에미 비치 - 하얏트 계열 숙박 시설 여행 후기

4.5 out of 5
더 컨피댄트 마이에미 비치 - 하얏트 계열 숙박 시설
4041 Collins Ave, Miami Beach, FL

이용 후기

8.2

매우 좋아요

평점 10 - 훌륭해요. 1049개 이용 후기 중 531개" "
평점 8 - 좋아요. 1049개 이용 후기 중 263개" "
평점 6 - 괜찮아요. 1049개 이용 후기 중 136개" "
평점 4 - 별로예요. 1049개 이용 후기 중 56개" "
평점 2 - 너무 별로예요. 1049개 이용 후기 중 63개" "

8.6/10

청결 상태

8.6/10

직원 및 서비스

8.2/10

편의 시설/서비스

8.2/10

숙박 시설 상태 및 시설

8.2/10

친환경

이용 후기

4/10 - 별로예요

Jae won

2023년 6월에 1박 숙박함
답변 제공: Confidante 님, 2023년 6월 26일
Hello Jae Won,We appreciate your score and are sorry to note that we let you down during your stay. We hope you made us aware of any ways in which we could elevate your experience while you were still with us, and hope for an opportunity to wow you in the future.Kindly,Zack Hay, Director of Operations

2/10 - 너무 별로예요

Vasilios

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Not good
2024년 1월에 2박 숙박함

2/10 - 너무 별로예요

Vasilios

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Not so good
2024년 1월에 1박 숙박함

8/10 - 좋아요

Alexandre

좋아요: 청결 상태
2024년 1월에 4박 숙박함

10/10 - 훌륭해요

Karen

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Always a pleasure to go back to this hotel, the staff is so helpful and nice .
2024년 1월에 3박 숙박함

8/10 - 좋아요

Nicole

가족 여행
좋아요: 청결 상태, 직원 및 서비스
The rooms are spacious and clean, but the hotel is under construction. I do NOT remember reading about this on Expedia prior to booking. This was significant because there were no dining options on site except a ‘carry-out’ type of place for snacks. This was not so bad because the hotel next door had excellent dining options. The main issue with construction at the hotel was that the pool was closed and there was no use of a neighboring pool. It is a good thing we are ‘beach people’, but it put a bit of a damper on the kids’ plans.
2024년 3월에 2박 숙박함

6/10 - 괜찮아요

Christina

좋아요: 직원 및 서비스
.
2024년 3월에 2박 숙박함

2/10 - 너무 별로예요

Merritt

좋아요: 청결 상태
별로예요: 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함

10/10 - 훌륭해요

Rebecca

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
This is going to be a great hotel once the construction is finished. Loved our time on the beach with the included chairs and umbrellas. They made it very clear with multiple emails that the pool and restaurant would not be open so that didn’t bother us at all.
2024년 3월에 1박 숙박함

8/10 - 좋아요

Kelly

It is under renovation soothe best time to stay
2024년 3월에 1박 숙박함

2/10 - 너무 별로예요

moshe

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Over price no room service everything old and not cleane
2024년 3월에 1박 숙박함

4/10 - 별로예요

PASCAL

별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
Massive works in progress. No pool, no restaurant, no bar. Not clearly specified in the hotel description
2024년 3월에 7박 숙박함

2/10 - 너무 별로예요

Michelle

가족 여행
좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
2024년 3월에 5박 숙박함

10/10 - 훌륭해요

Liza 님, Milton

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
We arrived early and our room was ready for us. Prime location right on the beach. Helpful and friendly staff.
2024년 3월에 1박 숙박함

4/10 - 별로예요

Tamas

별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Selected this property based on review score as we stayed in Fontainebleau Miami Beach which was "only 7.2, and this had 8.4. This is far from true, last minute notice of construction, constant noise from 9 to 5. No pools, etc. Regret the change, not recommended,rather asking for refund.
2024년 3월에 8박 숙박함

10/10 - 훌륭해요

Emily

2024년 3월에 3박 숙박함

4/10 - 별로예요

Alexandre

2024년 3월에 3박 숙박함

10/10 - 훌륭해요

James

가족 여행
Under construction, a little distracting.
2024년 3월에 1박 숙박함

8/10 - 좋아요

Tatiana

가족 여행
좋아요: 청결 상태, 직원 및 서비스
I was making reservation through Expedia and did not check the hotel website. On their page there was a red notice that hotel is under renovation. As a result, not only there was a lot of noise 8 - 5 but we were asked to move to another room after three nights. The manager removed the resort fees for us to compensate for the inconvenience. They had no restaurant on the premises and we had to go look for food nearby.
2024년 3월에 4박 숙박함

8/10 - 좋아요

Ashley

4/10 - 별로예요

Jacquelyn 님, North Hollywood

아이를 동반한 가족 여행, 가족 여행
별로예요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Not horrendous but not good either. Would never stay there again…
2023년 12월에 2박 숙박함

6/10 - 괜찮아요

Alexandra

좋아요: 청결 상태, 직원 및 서비스
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
The pool is closed due to renovations and it looks like it will be closed for a good while… also the “deck” is closed so you cant go there to observe. Ive never stayed somewhere where they still charge a daily resort fee while half of the accommodations aren’t available. Felt a lot to put a $300 Hold in my card. It aas an okay stay but id look else where or wait until renovations are done
2024년 2월에 3박 숙박함

10/10 - 훌륭해요

Reinel

좋아요: 청결 상태, 직원 및 서비스
2024년 3월에 2박 숙박함

10/10 - 훌륭해요

AGAH

좋아요: 청결 상태
Ok
2024년 2월에 6박 숙박함

10/10 - 훌륭해요

Krista

연인과의 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We’re having a really great stay! The staff have been so lovely and helpful, the property is chic and very clean. The Confidante is a perfectly located hotel to stay at while vacationing in Miami Beach. Great beach, furniture and we love the bicycles!
2024년 3월에 1박 숙박함

6/10 - 괜찮아요

Heather

좋아요: 직원 및 서비스
No communication from expedia or hotel that there was no pool, restaurant/bar because it was under construction. We had busy schedule no time to switch hotels. The only morning we had to sleep in the jackhammering and drilling was so loud we had to leave property. I understand construction, but we should have been informed, discounts should have been given. We paid over $400 per night with no pool, restaurant/bar, small room with street view. Although the staff was friendly, we did not enjoy our stay and felt taken advantage of.
2024년 2월에 4박 숙박함

8/10 - 좋아요

ADOLFO

좋아요: 청결 상태, 직원 및 서비스
2024년 1월에 5박 숙박함

6/10 - 괜찮아요

Laurens 님, Boston

출장 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Hotel under major renovation
2024년 2월에 1박 숙박함

10/10 - 훌륭해요

Terry

2024년 2월에 1박 숙박함

2/10 - 너무 별로예요

PAUL

가족 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
I would not have booked if I knew it was under renovation. gym is dirty and not to standards.
2023년 12월에 3박 숙박함

8/10 - 좋아요

Oscar felipe

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스
I did not know that pool area was under construction. So, it means that I paid lot of money as a resort and it was not in a good condition.
2024년 2월에 2박 숙박함

8/10 - 좋아요

Santos

가족 여행
좋아요: 청결 상태, 직원 및 서비스
Awesome crew works there. Great people.
2024년 2월에 1박 숙박함

10/10 - 훌륭해요

Fabiano

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 1박 숙박함

8/10 - 좋아요

Vance

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Id stay there again. From an aesthetics point, the art work in the room didnt go with the area, it didnt go with a theme at all and made it feel cheap but other than that little thing, it was a good hotel and would definitely stay their again. There was construction going on so the pool and restaurant wwere closed. Im looking forward to see how it turns out
2024년 2월에 3박 숙박함

8/10 - 좋아요

John

2024년 2월에 1박 숙박함

2/10 - 너무 별로예요

Oleg

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Ongoing construction. Absolutely No outside amentities. Dining is limited to about 20x40ft room with half a dozen tables, very limited selection of overpriced food. Very VERY noisy during the day due to heavy construction.Forget it if you want to sleep in. No Parking, except for Valley, which is $52 for overnight. Plus unknown hidden fees.
2024년 2월에 3박 숙박함

10/10 - 훌륭해요

Kevon

출장 여행
좋아요: 숙박 시설 상태 및 시설
Location and design
2024년 2월에 1박 숙박함

10/10 - 훌륭해요

Don

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The staff at the Confindante were all very helpful! The refrigerator in the room was not working, told the front desk and they had a working refrigerator in are room in 20 mins. Staff very friendly from the front desk to the housekeeping staff. It was a very relaxing vacation with the help of the the staff at The Confindante!
2024년 2월에 4박 숙박함
답변 제공: The Confidante 님, 2024년 2월 13일
Greetings Don,It was a joy to welcome you to sunny Miami, and we love hearing that you felt right at home with us thanks to our friendly team. We're glad we could ensure you had a working fridge in record time, and we will share your compliments with our housekeeping team as well.Thank you for relaxing with us and join us again soon!Best regards,Alexis Chenet, Assistant Director of Operations

10/10 - 훌륭해요

Daniel

2024년 2월에 3박 숙박함

10/10 - 훌륭해요

Kiara L

연인과의 여행
I loved how friendly the staff were and how clean everything was in our room. Also, the view from our room was beautiful.
2024년 2월에 3박 숙박함
답변 제공: The Confidante 님, 2024년 2월 13일
Hello Kiara,Greetings from mid-beach! We appreciate your top score and are delighted to know you found everything to be in order upon your arrival. Thank you for appreciating the beauty of our beachfront setting, and we hope to see you again the next time you seek a getaway!Warmly,Alexis Chenet, Assistant Director of Operations

4/10 - 별로예요

Ilinca 님, Trussville

가족 여행
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
The rooms need upgrade for what is price I had mold in bathroom and the furniture in room damaged and old .
2024년 2월에 3박 숙박함
답변 제공: The Confidante 님, 2024년 2월 13일
Hello Ilinca,Thank you for sharing your feedback with us following your stay with us in mid-beach. We hope you will join us again once our ongoing updates to refresh our look and our Backyard area are all complete!Until then,Alexis Chenet, Assistant Director of Operations

6/10 - 괜찮아요

Jody

별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
The property was under construction - no restaurant
2024년 2월에 2박 숙박함
답변 제공: The Confidante 님, 2024년 2월 12일
Dear Jody,We appreciate your patience while we reimagine the outdoor area, pool, and dining experiences of our hotel. We hope you joined us on the sand to take advantage of our beachfront service, and we would love to welcome you back one day.Kindly,Alexis Chenet, Assistant Director of Operations

8/10 - 좋아요

edward

좋아요: 청결 상태, 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
답변 제공: The Confidante 님, 2024년 2월 9일
Hello Edward,We are glad you joined us by the beach and we hope we have inspired a return once our new look is complete!Warmly,Alexis Chenet, Assistant Director of Operations

2/10 - 너무 별로예요

Valarie

연인과의 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
My husband and I were just here this past weekend from 2/1-2/5. Would never go back again. I guess the hotel is really old. I got stuck in the elevator with another guest, the door wouldn’t open on our floor, good thing he got stuck on it the day before and knew that we should try close the door and ride the elevator up higher than our current floor and it opens so you can take the stairs down (thumbs up emoji). No microwaves avail for basic reheating of food you bring back to the hotel. #Do Not Recommend. The only reason I give it a star was bc we could walk to the beach. Also Valet is $52 per night. The Valet mixed up our car, gave us wrong keys. Ugh it’s not worth it at all, go to the Best Western next door, looked soooooo much nicer!
2024년 2월에 4박 숙박함
답변 제공: The Confidante 님, 2024년 2월 7일
Dear Valarie,Your stay should have been a smooth and pleasant experience, and we apologize for the shortcomings you describe. We can imagine the frustration and inconvenience of being stuck on the elevator, and we hear your need for a microwave in your room.We apologize for the mix-up with your car keys, and we wish you safe and happy travels wherever you next roam. Kindly,Alexis Chenet, Assistant Director of Operations

8/10 - 좋아요

John Edwin

2024년 1월에 5박 숙박함

8/10 - 좋아요

Monique

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Excellent location on Miami Beach; service was good and staff polite.
2024년 1월에 3박 숙박함
답변 제공: The Confidante 님, 2024년 2월 5일
Hello Monique,We, too, love our mid-beach location here on the sand, and it was our pleasure to welcome you warmly to The Confidante. Hurry back!Best,Alexis Chenet, Assistant Director of Operations

8/10 - 좋아요

Viviana

좋아요: 청결 상태, 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
2024년 1월에 4박 숙박함
답변 제공: The Confidante 님, 2024년 2월 6일
Dear Viviana,Thank you for sharing your positive score following your time with us here on the sand! We loved hosting your stay at mid-beach, and we hope to repeat the experience one day soon.Best,Alexis Chenet, Assistant Director of Operations

8/10 - 좋아요

Lovepreet

단체 여행, 출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
No parking available they charge for parking $55 night and extra charge for day $30
2024년 1월에 4박 숙박함
답변 제공: The Confidante 님, 2024년 2월 5일
Hello Lovepreet,We know parking in Miami can be costly, and we hope you felt the value of our secure valet option. Perhaps upon your next visit to the beach, you can leave the car at home to enjoy our free trolley system through mid-beach.Until then,Alexis Chenet, Assistant Director of Operations

10/10 - 훌륭해요

Edward

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Loved staying there, even though renovations are going on. One of the cleanest hotels I’ve ever been too. Staff was super friendly
2024년 1월에 2박 숙박함
답변 제공: The Confidante 님, 2024년 2월 5일
Dear Edward,We are so glad you loved your stay even during our current reimagining of our pool area. Thank you for your understanding and we will share your compliments with our housekeeping crew!Until next time,Alexis Chenet, Assistant Director of Operations

8/10 - 좋아요

KIANA

좋아요: 청결 상태, 직원 및 서비스
It was okay. Staff was nice. We were able to upgrade our room easily.
2024년 1월에 3박 숙박함
답변 제공: The Confidante 님, 2024년 2월 5일
Dear Kiana,It was our pleasure to introduce you to our caring and friendly service, and we are glad you upgraded upon arrival. We hope to welcome you back to enjoy our reimagined space in the future.All the best,Alexis Chenet, Assistant Director of Operations