시즌별로 운영되는 야외 수영장, 10:00 ~ 21:00 오픈, 일광욕 의자

컴포트 스위트 럼버턴 여행 후기

2.5 out of 5
컴포트 스위트 럼버턴
215 Wintergreen Dr, Lumberton, NC

이용 후기

8.6

훌륭해요

평점 10 - 훌륭해요. 1261개 이용 후기 중 674개" "
평점 8 - 좋아요. 1261개 이용 후기 중 352개" "
평점 6 - 괜찮아요. 1261개 이용 후기 중 126개" "
평점 4 - 별로예요. 1261개 이용 후기 중 59개" "
평점 2 - 너무 별로예요. 1261개 이용 후기 중 50개" "

8.4/10

청결 상태

9.0/10

직원 및 서비스

8.4/10

편의 시설/서비스

8.2/10

숙박 시설 상태 및 시설

8.4/10

친환경

이용 후기

8/10 - 좋아요

Samantha

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The room was nice, clean and comfortable, the staff were nice and the free continental breakfast was also great. My only complaint is that the walls were pretty thin, our neighbour's had the music/bass blasting at 1am, and after a long road trip, it made it quite difficult to get some well needed sleep, especially with a toddler. Even after they turned it down and were making a reasonable level of noise, we could still hear them clearly from our room. Besides the noise, it was a pleasant stay.
2024년 4월에 1박 숙박함
답변 제공: Manager 님, 2024년 4월 17일
Hello Samantha, Thank you for sharing your feedback with us. We are delighted to hear that you enjoyed the room, cleanliness, staff service, and breakfast offerings. We regret any inconvenience caused by noise disturbances during your stay. Please feel free to reach out to our management team directly regarding this matter for further assistance. We appreciate your understanding and hope to welcome you back in the future.

6/10 - 괜찮아요

Bruce D.

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
No closet in room to hang clothes. Only one wastebasket in entire room and none in bathroom. Only one coffee cup in room for 2 guests. The only way to turn on the shower was to get in,then try to adjust the temperature, all while the water is running on you.
2024년 4월에 1박 숙박함
답변 제공: Manager 님, 2024년 4월 15일
Hello Bruce D., Thank you for sharing your feedback with us. We appreciate your input and will make sure to pass your comments along to the relevant departments for review and improvement opportunities. Please feel free to reach out to our management team directly to further discuss your concerns.

8/10 - 좋아요

Volodymyr

좋아요: 청결 상태
2024년 4월에 1박 숙박함
답변 제공: Manager 님, 2024년 4월 13일
Hello Volodymyr,We appreciate you choosing our hotel for your stay! Please feel free to reach out to us with any feedback - we would love to hear from you and ensure your next visit is even better.

2/10 - 너무 별로예요

James 님, Townsend

아이를 동반한 가족 여행, 가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Our first room had a terrible smell. We were given a new room that didn’t have a smell but just didn’t feel clean. The pull out bed had crumbs in it and no linen on it. The rooms are not in very good condition especially the doors. It was the only location with availability for the night and it was late or we would have stayed elsewhere.
2024년 4월에 1박 숙박함
답변 제공: Manager 님, 2024년 4월 9일
Hello James, We appreciate your feedback and apologize for any inconvenience you experienced during your stay. We value cleanliness and will address this with our housekeeping team to ensure our rooms meet our high standards. Your comments concerning the condition of the rooms have been noted for further improvement. Thank you for bringing these matters to our attention.

10/10 - 훌륭해요

Mariette

좋아요: 청결 상태
2024년 4월에 1박 숙박함
답변 제공: Manager 님, 2024년 4월 9일
Hello Mariette,We are delighted to hear that you had a wonderful experience at our hotel! We look forward to welcoming you back soon for another excellent stay.

10/10 - 훌륭해요

jack

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 1박 숙박함
답변 제공: Manager 님, 2024년 4월 7일
Hello jack,Thank you for choosing to stay with us! We are delighted to hear you had a wonderful experience at our hotel. We hope to welcome you back again soon for another fantastic stay.

10/10 - 훌륭해요

Joseph E

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 1박 숙박함
답변 제공: Manager 님, 2024년 4월 7일
Hello Joseph E,We are thrilled to hear that you enjoyed your stay with us! We look forward to welcoming you back in the future for another excellent experience.

8/10 - 좋아요

Ermelle

좋아요: 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함
답변 제공: Manager 님, 2024년 3월 29일
Hello Ermelle, Thank you for staying with us. We would appreciate it if you could provide us with more details about your experience, so that we can address any issues you may have encountered. We value your feedback and want to ensure that your future stays are more enjoyable.

8/10 - 좋아요

Debra

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함
답변 제공: Manager 님, 2024년 3월 19일
Hello Debra,We are delighted to hear that you had a positive experience during your stay with us. Should you have any further feedback to share, please do not hesitate to reach out to us. We hope to welcome you back soon for another enjoyable stay.

8/10 - 좋아요

Vanessa

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Bel hotel, petit dejeuner parfait
답변 제공: Manager 님, 2024년 3월 19일
Hello Vanessa,We are pleased to hear you enjoyed our beautiful hotel and had a perfect breakfast experience. Your feedback is valuable to us, and we hope to welcome you back soon for another exceptional stay.

6/10 - 괜찮아요

Maralee 님, Ventnor

별로예요: 숙박 시설 상태 및 시설
Smelled like dog Old Would never stay there again
2024년 3월에 1박 숙박함
답변 제공: Manager 님, 2024년 3월 14일
Hello Maralee, We're sorry to hear about your experience, feedback helps us improve. Your concerns will be shared with the team for review. We appreciate your comments and hope you'll consider staying with us again in the future.

8/10 - 좋아요

Troy

가족 여행
좋아요: 직원 및 서비스, 편의 시설/서비스
The hide away couch matress was horrible
2024년 3월에 2박 숙박함
답변 제공: Manager 님, 2024년 3월 13일
Hello Troy, We appreciate your feedback on the hideaway couch mattress. Should you have any further concerns, please reach out to our management team for assistance. Thank you for choosing our hotel for your stay.

8/10 - 좋아요

Jeffrey

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Breakfast was the best of any hotel on the I95 route. Room was nice and clean. Loved the pillows. I was disappointed that the WIFI was not working properly. It’s one of the services I look for when booking a room.
2024년 3월에 1박 숙박함
답변 제공: Manager 님, 2024년 3월 13일
Hello Jeffrey, We are glad to hear you enjoyed our breakfast and found our rooms clean and comfortable. We apologize for any inconvenience caused by the WIFI issues; our staff is always working to improve our services for our guests' comfort. We appreciate your feedback and hope to welcome you back in the future.

8/10 - 좋아요

Terri 님, Berwick

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Always stop here with our dog on our travels to and from Fl. Safe, good parking and food close by.
2023년 12월에 1박 숙박함
답변 제공: Manager 님, 2024년 3월 9일
Hello Terri,We're delighted to hear you and your furry friend enjoyed your stay at our hotel. It's great to know that our convenient location and amenities met your needs. Please feel free to reach out if you have any further feedback or if there's anything we can assist you with in the future.

10/10 - 훌륭해요

Robert

2024년 3월에 1박 숙박함
답변 제공: Manager 님, 2024년 3월 27일
Hello Robert,We are thrilled to hear that you had a wonderful experience at our hotel! We hope to welcome you back soon for another fantastic stay.

8/10 - 좋아요

Florence

좋아요: 청결 상태, 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
Friendly staff, clean room and great breakfast. Negative was elevator not working
2024년 3월에 1박 숙박함
답변 제공: Manager 님, 2024년 3월 6일
Hello Florence,Thank you for taking the time to share your feedback with us. We're glad you enjoyed our friendly staff, clean accommodations, and breakfast. We apologize for any inconvenience caused by the temporary issue with the elevator. Your comments will be shared with our team for future improvements.

2/10 - 너무 별로예요

Amanda

좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Wouldn’t pay $25 for the rooms. Young lady at front desk was great. Hotel goes downhill once you leave lobby!!!
2024년 3월에 1박 숙박함
답변 제공: Manager 님, 2024년 3월 6일
Hello Amanda, We appreciate your positive feedback on our front desk staff. We value all guest experiences and will share your comment with our team for further improvement. Thank you for taking the time to share your thoughts with us.

8/10 - 좋아요

James C.

가족 여행
좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
Great price and hotel was clean
2024년 3월에 1박 숙박함
답변 제공: Manager 님, 2024년 3월 6일
Hello James C.,We are pleased that you found our hotel to be clean and offered good value for your stay. We strive to maintain high cleanliness standards to ensure a comfortable experience for all our guests. Your feedback is appreciated and we hope to welcome you back in the future.

10/10 - 훌륭해요

Myung

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Very comfortable stay.
2024년 3월에 1박 숙박함
답변 제공: Manager 님, 2024년 3월 5일
Hello Myung,We are delighted to hear that you had a comfortable stay with us. If you have any further feedback or any concerns, please feel free to reach out to our management team directly. Thank you for choosing to stay with us, and we hope to welcome you back in the future.

10/10 - 훌륭해요

Mary

2024년 2월에 1박 숙박함
답변 제공: Manager 님, 2024년 3월 22일
Hello Mary,We appreciate you choosing our hotel for your stay and are delighted to hear you had a fantastic experience! We hope to welcome you back soon for another memorable stay.

8/10 - 좋아요

charles

반려동물 동반 여행, 가족 여행
Bathroom needed an update.
2024년 2월에 1박 숙박함
답변 제공: Manager 님, 2024년 2월 29일
Hello charles, We appreciate your feedback and will share it with the management for future improvements. Thank you for bringing this to our attention.

8/10 - 좋아요

Nathalie

2024년 2월에 1박 숙박함
답변 제공: Manager 님, 2024년 3월 22일
Hello Nathalie, We appreciate you taking the time to leave us a rating. Feel free to reach out to us directly should you have any further feedback to share. We strive to provide exceptional experiences for all our guests.

10/10 - 훌륭해요

Diane

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Convenient, pet friendly, good breakfast.
2024년 2월에 1박 숙박함
답변 제공: Manager 님, 2024년 2월 22일
Hello Diane,We are pleased to hear that you found our hotel convenient, pet-friendly, and enjoyed our breakfast offerings. Your feedback is valuable to us, and we appreciate you taking the time to share your experience. Should you have any other comments or suggestions, please do not hesitate to reach out to our management team directly.

8/10 - 좋아요

GENE

좋아요: 편의 시설/서비스
Always stay here.
2024년 2월에 2박 숙박함
답변 제공: Manager 님, 2024년 2월 14일
Hello GENE, Thank you for choosing to stay with us! We truly appreciate your loyalty and continued support. We are delighted to know that you have consistently enjoyed your stays at our hotel. As always, we are here to provide you with a comfortable and memorable experience. We look forward to welcoming you back for many more enjoyable stays in the future.

10/10 - 훌륭해요

Christine

아이를 동반한 가족 여행, 반려동물 동반 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very easy to get to hotel with lots of amenities available. Star is pleasant and very accommodating
2024년 2월에 1박 숙박함
답변 제공: Manager 님, 2024년 2월 9일
Hello Christine,Thank you for sharing your positive experience at our hotel. We're glad to hear that you found our location convenient and enjoyed our amenities. It was our pleasure to provide you with a pleasant and accommodating stay. We appreciate your feedback and look forward to welcoming you back in the future.

2/10 - 너무 별로예요

Sereena

좋아요: 직원 및 서비스, 편의 시설/서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
I contracted bed bugs during my stay at the hotel. I confirmed my theory by going to the doctors and being prescribed steroids pills since I was showing flares up all over my body. I realize the beds didn’t have mattresses protection on it and I was offered another room but I felt very uneasy for the rest of my stay. I never heard from the manager even after my stay and I am very disappointed.
2024년 1월에 4박 숙박함
답변 제공: Manager 님, 2024년 2월 9일
Hello Sereena,We apologize for any inconvenience you encountered during your stay. Our rooms undergo regular pest control inspections to ensure a comfortable and clean environment. We appreciate you bringing this matter to our attention and have forwarded your concerns to our management team for review and improvement. Please note that guest feedback is essential in our continuous efforts to provide the best experience. We apologize if our response was not timely, and we encourage you to contact our management directly to discuss this further.

10/10 - 훌륭해요

Joey

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Convenient location off 95 south. Clean room and excellent the pillow choices. Loved that Outback was next door and the hard floor instead of carpet. Will definitely stay here again.
2024년 2월에 1박 숙박함
답변 제공: Manager 님, 2024년 2월 8일
Hello Joey,Thank you for choosing our hotel for your recent stay and for taking the time to share your feedback. We are delighted to hear that you found our location convenient and enjoyed our clean rooms and excellent pillow choices. We are glad that you appreciated the nearby Outback restaurant and the hard floors in our rooms. We look forward to welcoming you back for another wonderful stay in the future.

10/10 - 훌륭해요

lynne

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 1월에 1박 숙박함
답변 제공: Manager 님, 2024년 2월 1일
Hello lynne,Thank you for choosing to stay with us and for giving us a perfect rating! We're thrilled to hear that you had an exceptional experience during your stay. It was a pleasure to have you as our guest, and we hope to welcome you back in the future for another fantastic stay.

10/10 - 훌륭해요

Chad

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Nice
2024년 1월에 1박 숙박함
답변 제공: Manager 님, 2024년 1월 30일
Hello Chad,Thank you for taking the time to review our hotel. We appreciate your kind words and we're delighted to hear that you had a nice stay with us. It was a pleasure having you as our guest and we hope to welcome you back in the future.

8/10 - 좋아요

Salvatore

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
Traveler
Room was spacious, nice layout, great location at end of hall on 4th floor.
2024년 1월에 1박 숙박함
답변 제공: Manager 님, 2024년 1월 25일
Hello Salvatore,Thank you for your positive feedback on our spacious and well-located room. We are pleased that you found the layout to your liking and enjoyed the convenience of its position at the end of the hall on the 4th floor. We appreciate your kind words and hope to welcome you back in the future.

10/10 - 훌륭해요

Sadie

연인과의 여행, 출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2024년 1월에 1박 숙박함
답변 제공: Manager 님, 2024년 1월 20일
Hello Sadie,We appreciate you choosing our hotel for your stay! We are thrilled to hear that you had a wonderful experience with us. If you have any further feedback or if there is anything we can assist you with, please do not hesitate to reach out to us directly. We hope to welcome you back soon for another outstanding stay!

8/10 - 좋아요

Jeffrey

좋아요: 객실의 편안함
Great for stay with dog
I was traveling with my labrador. As dog friendly hotels go it was great
2024년 1월에 1박 숙박함
답변 제공: Manager 님, 2024년 1월 18일
Hello Jeffrey,Thank you for choosing our hotel for your stay with your labrador. We are glad to hear that you found our property to be dog friendly. We appreciate your feedback and hope that you had a pleasant stay overall.

4/10 - 별로예요

Barbara

연인과의 여행
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
Bugs live) in the bathroom sink and on the floor. Pretty hard to miss !!
2024년 1월에 1박 숙박함
답변 제공: Manager 님, 2024년 1월 17일
Hello Barbara,Thank you for bringing this to our attention. We take cleanliness very seriously and apologize for any inconvenience you experienced. Our team constantly monitors and addresses any pest issues in our hotel. We encourage you to reach out to our management directly so that we may further discuss your concerns.

4/10 - 별로예요

Donna

좋아요: 직원 및 서비스
별로예요: 청결 상태
Stay somewhere else
I am not one to complain. I have only given 1 other bad review, and we have stayed in multiple different hotels through out the year. We love to travel. We only had 2 towels in our bathroom. My husband went downstairs and ask the front desk for a towel and they told him they didn’t have any towels. Their excuse was the past people that stayed there steal their towels. Well duh buy new ones to replaced the lost or stolen ones. The shower had mold growing in it, there is no water pressure at all. The comforter on the bed had what I am hoping red stains on it. I didn’t notice until this morning.
2024년 1월에 1박 숙박함
답변 제공: Manager 님, 2024년 1월 14일
Hello Donna,Thank you for sharing your experience with us. We apologize for any inconvenience you may have encountered during your stay. We understand the importance of having ample towels available and will address this with our housekeeping team. As for the mold in the shower and water pressure, we will look into these issues further. We appreciate your feedback and will use it to improve our services.

10/10 - 훌륭해요

JANET

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The staff are wonderful,very friendly, helpful and professional. Excellent service and welcoming .
2024년 1월에 1박 숙박함
답변 제공: Manager 님, 2024년 1월 13일
Hello JANET,Thank you for taking the time to share your positive experience with our staff. We strive to provide excellent service and a warm welcome to all our guests. We appreciate your kind words and hope to have the opportunity to welcome you back in the future.

10/10 - 훌륭해요

Joel

2024년 1월에 1박 숙박함
답변 제공: Manager 님, 2024년 1월 13일
Hello Joel,We are thrilled to hear that you had an excellent stay at our hotel. We appreciate your feedback and are delighted to know that you had a great experience. If you have any additional comments or suggestions, please do not hesitate to reach out to us directly. We look forward to welcoming you back in the future.

2/10 - 너무 별로예요

Adam

I called and emailed and tried to get a refund and the refused to answer me
2024년 1월에 1박 숙박함
답변 제공: Manager 님, 2024년 1월 13일
Hello Adam, Thank you for bringing this to our attention. We apologize for any inconvenience you experienced. We kindly request you to reach out to our management team directly through the provided contact information so they can assist you further.

10/10 - 훌륭해요

Audrey

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great pet-friendly hotel
This stay was perfect, as usual. First, this is a very pet-friendly hotel. The associate at the front desk is personable and welcoming and is the same person who checked us in during covid 2020. The room was convenient on the first floor and quiet, bed was comfortable, bathroom was clean, and breakfast was delicious with many options. What could be better?
2024년 1월에 1박 숙박함
답변 제공: Manager 님, 2024년 1월 12일
Hello Audrey,Thank you for sharing your positive experience with us! We're delighted to hear that our pet-friendly policy and friendly front desk associate made your stay enjoyable. It's great to know that you found your room comfortable and clean, and enjoyed the delicious breakfast options. We appreciate your feedback and hope to welcome you back for another perfect stay in the future.

8/10 - 좋아요

Pamela

2024년 1월에 1박 숙박함
답변 제공: Manager 님, 2024년 1월 10일
Hello Pamela,Thank you for choosing our hotel for your recent stay! We appreciate your positive rating and are pleased to hear that you had an enjoyable experience. If there is anything else we can do to enhance your future visits, please don't hesitate to reach out to us. We hope to welcome you back soon!

10/10 - 훌륭해요

Melisse

반려동물 동반 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Easy on/off from 95. Very friendly and accommodating front desk staff
2024년 1월에 1박 숙박함
답변 제공: Manager 님, 2024년 1월 10일
Hello Melisse,We're delighted to hear that you found our location convenient and our front desk staff friendly and accommodating. Providing a seamless experience for our guests is our top priority. If there's anything else we can assist you with, please don't hesitate to reach out.

10/10 - 훌륭해요

ling

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 1월에 1박 숙박함
답변 제공: Manager 님, 2024년 1월 10일
Hello ling,We are thrilled to hear that you had a fantastic experience during your stay with us! We appreciate your kind words and hope to have the pleasure of welcoming you back in the future.

10/10 - 훌륭해요

Christine

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 1월에 1박 숙박함
답변 제공: Manager 님, 2024년 1월 10일
Hello Christine,We are delighted to hear that you had a wonderful experience during your stay with us! Your perfect rating is greatly appreciated. We are thrilled to hear that you enjoyed staying in our hotel. Thank you so much, waiting to serve you again!

6/10 - 괜찮아요

Nancy

별로예요: 청결 상태
Not up to par
This is our top hotel for our stay with our beagles when we are traveling up north. However on this stay our shower was not cleaned. There were hairs in the shower and the housekeeper left their cleaning products in the shower.
2023년 12월에 1박 숙박함
답변 제공: Manager 님, 2024년 1월 10일
Hello Nancy, Thank you for sharing your feedback with us. We apologize for any inconvenience you may have experienced during your recent stay. We appreciate you bringing this to our attention and have shared your comments with our housekeeping team for their immediate attention. We strive to provide a clean and comfortable environment for all our guests, and we will ensure that your concerns are addressed.

10/10 - 훌륭해요

Michel

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very nice place decently priced
2023년 12월에 1박 숙박함
답변 제공: Manager 님, 2024년 1월 9일
Hello Michel,Thank you for your positive feedback! We are glad to hear that you found our hotel to be a nice place at a reasonable price. We strive to provide our guests with a comfortable and enjoyable experience. We appreciate your support and hope to welcome you back in the future.

10/10 - 훌륭해요

Mark

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice bedding, quiet and great night sleep.
2024년 1월에 1박 숙박함
답변 제공: Manager 님, 2024년 1월 9일
Hello Mark,Thank you for your kind feedback on the comfortable bedding and peaceful ambiance of our hotel. We're thrilled to hear that you had a restful night's sleep during your stay. We hope to have the pleasure of welcoming you back in the future for another enjoyable experience.

10/10 - 훌륭해요

Brian

2024년 1월에 1박 숙박함
답변 제공: Manager 님, 2024년 1월 9일
Hello Brian,Thank you for choosing our hotel for your stay! We hope you had a fantastic experience with us. If you have any further comments or suggestions, please feel free to reach out to us directly. We look forward to welcoming you back in the future.

8/10 - 좋아요

OLGA

좋아요: 청결 상태, 숙박 시설 상태 및 시설
Is good overall
2024년 1월에 1박 숙박함
답변 제공: Manager 님, 2024년 1월 13일
Hello OLGA,Thank you for your feedback on your recent stay with us. We appreciate hearing that you had a positive overall experience. Please feel free to reach out to our management team directly with any specific details or suggestions you may have. We value your input and hope to welcome you back in the future.

8/10 - 좋아요

Nancy

2024년 1월에 1박 숙박함
답변 제공: Manager 님, 2024년 1월 9일
Hello Nancy,Thank you for choosing our hotel for your recent stay! We appreciate your positive rating and we are delighted to hear that you had a good experience with us. Should you have any additional feedback or suggestions, please feel free to reach out to us directly. We look forward to welcoming you back in the future.

10/10 - 훌륭해요

Hardy

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Comfortable and clean
2023년 12월에 1박 숙박함
답변 제공: Manager 님, 2024년 1월 2일
Hello Hardy,Thank you for your feedback on our hotel. We are pleased to hear that you found our accommodations comfortable and clean. We strive to provide a pleasant and inviting atmosphere for all our guests. If there is anything else we can assist you with, please feel free to reach out to us directly.

6/10 - 괜찮아요

David 님, Duxbury

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스
My wife and I travel between Boston & Florida along I95. The last two times we have been very disappointed with our Comfort selection. Specifically two nights ago the Lumberton Comfort Suites. This property and the previous property were very very tired. Water stained and peeling bathroom ceilings, grungy fittings holding the glass shower panels to shower pan, white paint on sofa in room, bed pillows were tiny sofa size. Just very very tired and poorly maintained prorerty. Breakfast area was busy, juice machine broken, replacement carafs empty. More help needed for the customer load. Pre Covid I stayed at the Walterboro property, was great.
2023년 12월에 1박 숙박함
답변 제공: Manager 님, 2024년 1월 2일
Hello David, Thank you for sharing your experience at our Lumberton Comfort Suites. We appreciate your feedback and apologize for any inconvenience caused during your stay. We strive to maintain a high standard of cleanliness and maintenance at our property. We will address the issues you mentioned with the appropriate teams for immediate attention. We hope you will consider giving us another chance to provide you with a better experience on your next visit to our hotel.