3 개의 야외 수영장, 일광욕 의자
예약 가능 여부 확인

파라다이스 빌리지 비치 리조트 앤드 스파 여행 후기

4 out of 5
파라다이스 빌리지 비치 리조트 앤드 스파
Paseo De Los Cocoteros 001, Nuevo Vallarta, NAY

이용 후기

7.8

좋아요

평점 10 - 훌륭해요. 1003개 이용 후기 중 417개" "
평점 8 - 좋아요. 1003개 이용 후기 중 293개" "
평점 6 - 괜찮아요. 1003개 이용 후기 중 127개" "
평점 4 - 별로예요. 1003개 이용 후기 중 85개" "
평점 2 - 너무 별로예요. 1003개 이용 후기 중 81개" "

8.8/10

청결 상태

8.0/10

직원 및 서비스

8.0/10

편의 시설/서비스

8.4/10

숙박 시설 상태 및 시설

8.0/10

친환경

이용 후기

10/10 - 훌륭해요

Jino

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2021년 7월에 2박 숙박함
답변 제공: The Management. 님, 2021년 7월 14일
En nombre del grupo Paradise Village, nos gustaría agradecerle por tomarse el tiempo para completar nuestra encuesta de satisfacción. Sus comentarios son muy valorados y sin duda se tendrán en cuenta, ya que nos esforzamos por mantener y mejorar nuestro objetivo de excelencia en el servicio al cliente y la satisfacción en Paradise Village. En nombre de todo nuestro equipo, nos gustaría agradecerle su preferencia y lealtad, y esperamos que su estancia futura sea lo más agradable y placentera posible. ¡Nuestro objetivo en Paradise Village Resort es crear su experiencia de "hogar lejos de casa"! Cordialmente, La Gerencia.

6/10 - 괜찮아요

Olga

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 7박 숙박함

8/10 - 좋아요

france 님, Montréal

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The quality of the tennis courts was poor. We had to go and play at el Tigre. Our group of 4 had to pay the daily fee to access the el Tigre site which was prohibitive The rest of the stay was very pleasant
2024년 4월에 7박 숙박함

6/10 - 괜찮아요

Marc 님, Calgary

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Having to sign receipts every time we ordered was a pain in the butt. If you don’t have an all inclusive package it is a pain to go out and eat. Anything for going out to restaurants is a $30-$60 cab ride one way to have restaurant options. There is only two options for a la carte restaurants if your a family. Buffet was ok but wasn’t the greatest. Pool options were small if the resort is busy. Had some Mexican soccer team convention there for two days while we were there and restaurant snack bar and night entertainment was reserved for only them which wasn’t idea either poor managing by the hotel. Over all was ok but don’t think I’d go back. Would rather be closer to more amenities. If your a stay at the hotel for your entire vacation might be the place for you. I give it a 3 star at best.
2024년 4월에 7박 숙박함

10/10 - 훌륭해요

OSCAR GUADALUPE ROLON

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 2박 숙박함

10/10 - 훌륭해요

J

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great location, beautiful beach and amazing staff! Pedro made our trip extra special with his professional service and hospitality at the family pool. 10/10 would recommend this resort to anyone looking for a safe family friendly all inclusive resort experience.
2024년 4월에 8박 숙박함

6/10 - 괜찮아요

Aaron

Liked the food. Didn’t like the room.
2024년 4월에 5박 숙박함

10/10 - 훌륭해요

frank d

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Love this place.
2024년 4월에 10박 숙박함

8/10 - 좋아요

Heinrich

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The weekly stayed staff was very friendly and rooms were always clean. Everything was excellent, but the buffet always seem to have kind of the same stuff was not impressed with buffet
2024년 4월에 7박 숙박함

6/10 - 괜찮아요

Jacqueline

아이를 동반한 가족 여행
좋아요: 직원 및 서비스
별로예요: 편의 시설/서비스
The property is run down and the furniture old. Building 3 for sure. Their checking in and out system is all manual and takes a long time. It is not a quiet resort at all. The beach was nice and the kids loved the pool which was extremely crowded. I would never ever go back to the resort.
2024년 4월에 5박 숙박함

10/10 - 훌륭해요

Donald

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I saw this facility 30-years ago in its development stages. I will say that it has turned out better than i could have imagined. This is a real top notch resort....
2024년 3월에 6박 숙박함

6/10 - 괜찮아요

Vittorio

가족 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
esta todo bien, solo que cobran hasta por el hielo y el cafe.
2024년 3월에 4박 숙박함

6/10 - 괜찮아요

Teresita

가족 여행
La persona que atiende las salidas que está entrando al lado derecho muy poco empatica. Le pedimos con tirmpo suficiente que nos agilizara el chek out pir que teniamos qye salir sl Aeropuerto No sólo no lo agilizo. Hizo todo lo contrario. Casi perdemos el avión Lástima que esas actitudes del servicio mermen la estancia Los meseros muy buena actitud, tanto en la playa como Restaurante y Spa.
2024년 4월에 2박 숙박함

6/10 - 괜찮아요

Chad

가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Outside facilities, beach, pool, we’re great. Complaints were hard beds, all inclusive didn’t include gym access or ice cream, signing for everything, and over an hour wait to check in.
2024년 4월에 7박 숙박함

10/10 - 훌륭해요

Sara Elizabeth

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The themed nights were so much fun! The mechanical bull on wester night was a good touch. All inclusive facilities close at 10:30 however they do have a sky bar that you can go to. The Starbucks is so close that we would walk there every morning including a little shopping mall for anything that you forgot. If you’re looking to do excursions there are many options through the resort itself or if you walk down the beach you can find some locals who offer things! The food by the pool was also phenomenal and I’m still dreaming of the cheese pizza that they serve. We would be lying if we said we didn’t get it every night. There are lots of chairs, one thing that they don’t really show is that they do have two pools. One is adults only for those looking to have a relaxing time. They also do not have a swim up bar but they have a lot of servers that will still serve you while you’re floating in the pool The house keepers were phenomenal keeping the sand out of our rooms daily and making sure everything was stocked up.
2024년 1월에 7박 숙박함

6/10 - 괜찮아요

Christine

연인과의 여행
좋아요: 직원 및 서비스
loved the tiger and toucans spa was great check in was incrediblyr slow need nicer bedding
2024년 4월에 1박 숙박함

4/10 - 별로예요

Gregory

아이를 동반한 가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
별로예요: 직원 및 서비스
Although the property itself was beautiful, the check-in desk was insanely slow and full of unnecessary paperwork. In fact, even to get a drink from the bar or to go to a restaurant always required signing a piece of paper or having to get another wristband. It made the experience feel slower and as if you are being policed to get the amenities you had already paid for. The resort has potential but honestly fell flat.
2024년 4월에 3박 숙박함

10/10 - 훌륭해요

Sarah Marie

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The staff were very kind and patient with this non-Spanish speaker. There was usually someone close by who could translate or speak English. The cleaning staff did their job wonderfully, the food had lots of selection, there was a grocery store very near by. There were theme nights with music and dancing. It was a wonderful experience
2024년 3월에 7박 숙박함

2/10 - 너무 별로예요

Ricardo

별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Rude people
2024년 4월에 1박 숙박함

6/10 - 괜찮아요

Christine

2024년 4월에 1박 숙박함

4/10 - 별로예요

Drae

좋아요: 청결 상태, 숙박 시설 상태 및 시설
별로예요: 직원 및 서비스
Unfortunately, this resort has very unfriendly staff and horrible service. My family of five along with my sister’s family stayed here over spring break. The property is very pretty. However, the resort is run inefficiently with almost as many workers as guests yet it takes forever to get anything. You must sign for everything and cannot even order a drink while sitting at the bar because a table waiter has to wait on you. The staff was the biggest disappointment. No one smiles and they seem very annoyed when you order anything yet it’s an all inclusive resort. For dinner one night in the we waited two hours and never received an entree. Yet there were waiters and staff everywhere and not many people in the restaurant. It was bizarre. The check in and out process takes hours and is ridiculous. Did I mention the staff was rude? Our elevator broke in our building (we were in the fifth floor) our last day and we were hurrying to get to the airport. I had my credit card on file and had already been charged $500 and had a print out of expenses but didn’t have my “check out” ticket. They made our family with my elderly 82 year old mother walk all the way back to the main building (with luggage) and wait forever in line to get a “check out” ticket which was never collected at the “check out” gate. We almost missed our flight. I LOVE Puerto Vallarta and have been there many times but would never stay at this property again. I don’t write bad reviews but had to this time.

10/10 - 훌륭해요

Ashwinder

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great property for families to stay
2024년 3월에 4박 숙박함

8/10 - 좋아요

Catherine

아이를 동반한 가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
We had an issue with our reservation, but it was not the resort's fault. What we booked was an all inclusive package, and what the third party booking agent changed it to, was a European package. So we ended up having to pay for everything during our stay, and it was SO expensive! Drinks, food...everything was way overpriced. We stopped at the buffet the day we arrived, and they wanted to charge us almost $700 pesos per person. For a buffet. Yeah, no thanks. The pool area was nice, our kids loved it. We did not like that you had to be 16 to go in the hot tub (which is attached to the kids pool), makes no sense. They have a great beach, but the first 4 rows of beach loungers/huts is all reserved for their timeshare owners. Everything caters to the timeshare at this resort. I hated that they have a caged tiger on display. Nobody could really tell me why they have her there. We only ate at one of the a la carte restaurants which was the Italian place by the marina. It was very good, but again, very VERY expensive. The shops are convenient and a very short walk (some reviews have mentioned them being far away but that is not true at all), but OH MY GOODNESS is that grocery store ever out to lunch for prices! A small bag of cool ranch Doritos was 213 pesos (which works out to about $13 USD). The Mexican restaurant in the mall (AMA) was absolutely delicious. We stayed in a standard 1 bedroom suite and thought the room was comfortable and clean. Cleaning staff came every day.
2024년 3월에 3박 숙박함

10/10 - 훌륭해요

Carlos

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
VOLVERIA A HOSPEDARME CON USTEDES
2024년 3월에 3박 숙박함

8/10 - 좋아요

Anastasia 님, Coquitlam

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We enjoyed our recent stay. They had plenty of things for kids to sign out to play with like boogie boards, footballs/volleyballs. Too bad things like ice cream weren’t included in the all inclusive plan. Definitely should be considering at any other all-inclusive it would be. Put a damper on holiday when you always have to sign for things when bought all-inclusive. I feel like the property could adjust that to make the all inclusive experience better for guest.
2024년 3월에 7박 숙박함

10/10 - 훌륭해요

Mason Blaine

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Beautiful part of Nuevo Vallarta, next to the marina. Property is well kept, although it is getting older than some other places (30 years old for the original buildings), they do a great job with upkeep. It's not the Ritz, but it's not priced that way either. If you order from Expedia, be sure of what you are paying for. I was certain I selected all-inclusive, but Expedia did not follow through from their end. No fault to Paradise Village.
2024년 3월에 5박 숙박함
답변 제공: The Management 님, 2024년 3월 31일
Dear Mason,Thank you for taking the time to share us your comments and suggestions regarding your recent vacations at Paradise Village. First of all, thank you very much indeed, for your preference in our Resort Paradise Village while your vacation in Mexico, and for your very nice and positive reviews, we are very happy to see that we succeed in making your vacation a pleasant one, this is our main goal for our guests and members. We will look forward to welcome you in the near future, or your next vacation here in your “home away from home”.Warm regards,The Management.

6/10 - 괜찮아요

Irma 님, Chula Vista

가족 여행
좋아요: 청결 상태
별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
Nos dieron una habitación por debajo de lo esperado que no correspondía con la foto de la reservación
2024년 3월에 5박 숙박함
답변 제공: The Management 님, 2024년 3월 31일
Estimada Irma,En nombre del Grupo Paradise Village, nos gustaría agradecerle por tomarse el tiempo en comentarnos su experiencia sobre su reciente estancia.Sus comentarios son muy valorados y sin duda se tendrán en cuenta, ya que nos esforzamos por mantener y mejorar nuestro objetivo de excelencia en el servicio al cliente y la satisfacción en Paradise Village.Por lo tanto, nos gustaría disculparnos por cualquier inconveniente que pueda haber experimentado durante su estancia en Paradise Village Resort. Tenga la seguridad de que sus preocupaciones se están tomando en consideración y haremos nuestro mejor esfuerzo para abordarlas e intentar reducir o eliminar su aparición en el futuro. Nos comprometemos a satisfacer a todos nuestros huéspedes de la mejor manera posible mientras equilibramos las necesidades y los deseos de todos. En nombre de todo nuestro equipo, nos gustaría agradecerle su preferencia y lealtad, y esperamos que su estancia futura sea lo más agradable y placentera posible. ¡Nuestro objetivo en Paradise Village Resort es crear su experiencia de "su hogar lejos de casa"!Cordialmente,La Gerencia.

10/10 - 훌륭해요

A

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 8박 숙박함
답변 제공: The Management 님, 2024년 3월 31일
Dear Guest,Thank you for taking the time to share us your comments and suggestions regarding your recent vacations at Paradise Village. First of all, thank you very much indeed, for your preference in our Resort Paradise Village while your vacation in Mexico, and for your very nice and positive reviews, we are very happy to see that we succeed in making your vacation a pleasant one, this is our main goal for our guests and members. We will look forward to welcome you in the near future, or your next vacation here in your “home away from home”.Warm regards,The Management.

10/10 - 훌륭해요

Alexey

좋아요: 청결 상태
2024년 3월에 7박 숙박함
답변 제공: The Management 님, 2024년 3월 31일
Dear Alexey,Thank you for taking the time to share us your comments and suggestions regarding your recent vacations at Paradise Village. First of all, thank you very much indeed, for your preference in our Resort Paradise Village while your vacation in Mexico, and for your very nice and positive reviews, we are very happy to see that we succeed in making your vacation a pleasant one, this is our main goal for our guests and members. We will look forward to welcome you in the near future, or your next vacation here in your “home away from home”.Warm regards,The Management.

10/10 - 훌륭해요

Marcela

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Is family friendly and the resort is very clea
2024년 3월에 3박 숙박함
답변 제공: The Management 님, 2024년 3월 31일
Dear Marcela,Thank you for taking the time to share us your comments and suggestions regarding your recent vacations at Paradise Village. First of all, thank you very much indeed, for your preference in our Resort Paradise Village while your vacation in Mexico, and for your very nice and positive reviews, we are very happy to see that we succeed in making your vacation a pleasant one, this is our main goal for our guests and members. We will look forward to welcome you in the near future, or your next vacation here in your “home away from home”.Warm regards,The Management.

6/10 - 괜찮아요

Alycia

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스
This resort is a bit dated but not bad. Our room Didn’t have any access to outside (no balcony) so was an odd feeling being in there at night. It’s jammed in spring time so get ready to fight for lounge chairs, and swim in a packed, loud pool. The beach is nice but again, never any chairs as this resort has the typical “put towels on chairs and leave” mentality. Decent food but super salty, room was average clean, beds were hard and the bedding is scratchy. You also have to sign chits for everything even if you’re all inclusive which isn’t bad but you can’t leave without doing it. We won’t be coming back.
2024년 3월에 2박 숙박함

8/10 - 좋아요

Christopher

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Some of the units are dated but passable. Prices around the area are sky high,should be lower and reasonable. Not 69mxn for a 600ml bottle of water.195mxn for a Hamburger or 295mxn at the airport.
2024년 3월에 7박 숙박함
답변 제공: The Management 님, 2024년 3월 31일
Dear Christopher, On behalf of the Paradise Village group, we would like to thank you for taking the time share us your comments about your recent stay.Your comments are most valued and will certainly be taken into account, as we strive to maintain and improve our goal of excellence in customer service and satisfaction at Paradise Village.On behalf of our entire team, we would like to thank you for your preference and loyalty and we look forward to making your future stay as pleasant and enjoyable as possible. Our goal at Paradise Village Resort is to create your “home away from home” experience!Cordially, The Management.

2/10 - 너무 별로예요

Emily Jane

가족 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Only able to stay one night due to health issues from the chemicals used for cleaning.
2024년 3월에 5박 숙박함
답변 제공: The Management 님, 2024년 3월 31일
Dear Emily On behalf of the Paradise Village Group, we would like to thank you for taking the time to share your experience about your recent stay.Your comments are most valued and will certainly be taken into account, as we strive to maintain and improve our goal of excellence in customer service and satisfaction at Paradise Village.Therefore, we would like to apologize for any inconvenience that you might have experienced during your stay at Paradise Village Resort. Please rest assured that your concerns are being taken into consideration and we will do our best to address them and attempt to reduce or eliminate its occurrence in the future. We make a commitment to satisfy all members and their guest as best we can while balancing everyone's needs and desires. On behalf of our entire team, we would like to thank you for your preference and loyalty and we look forward to making your future stay as pleasant and enjoyable as possible. Our goal at Paradise Village Resort is to create your “home away from home” experience!Cordially, The Management.

10/10 - 훌륭해요

Matthew

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great place for families, beautiful beach, great pools. The room was really nice with two big balconies.
2024년 3월에 6박 숙박함
답변 제공: The Management 님, 2024년 3월 31일
Dear Matthew,Thank you for taking the time to share us your comments and suggestions regarding your recent vacations at Paradise Village. First of all, thank you very much indeed, for your preference in our Resort Paradise Village while your vacation in Mexico, and for your very nice and positive reviews, we are very happy to see that we succeed in making your vacation a pleasant one, this is our main goal for our guests and members. We will look forward to welcome you in the near future, or your next vacation here in your “home away from home”.Warm regards,The Management.

8/10 - 좋아요

Heather

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The pool is the best part of this property. Great quality food. Disliked the sales pressure on buying timeshares.
2024년 3월에 7박 숙박함
답변 제공: The Management 님, 2024년 3월 31일
Dear Heather, On behalf of the Paradise Village group, we would like to thank you for taking the time share us your comments about your recent stay.Your comments are most valued and will certainly be taken into account, as we strive to maintain and improve our goal of excellence in customer service and satisfaction at Paradise Village.On behalf of our entire team, we would like to thank you for your preference and loyalty and we look forward to making your future stay as pleasant and enjoyable as possible. Our goal at Paradise Village Resort is to create your “home away from home” experience!Cordially, The Management.

10/10 - 훌륭해요

Maria

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The place is quite and beautiful.
2024년 3월에 5박 숙박함
답변 제공: The Management 님, 2024년 3월 31일
Dear Maria,Thank you for taking the time to share us your comments and suggestions regarding your recent vacations at Paradise Village. First of all, thank you very much indeed, for your preference in our Resort Paradise Village while your vacation in Mexico, and for your very nice and positive reviews, we are very happy to see that we succeed in making your vacation a pleasant one, this is our main goal for our guests and members. We will look forward to welcome you in the near future, or your next vacation here in your “home away from home”.Warm regards,The Management.

2/10 - 너무 별로예요

Zinio,

좋아요: 청결 상태, 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
What a beautiful complex, however, the accomadation that we were in had no windows, and we were kept awake by the pipes running through the wall next to the bed. Flushing etc from all the floors above. One should not have to wear earplugs and a pillow over one’s head. Fortunately, after three days we complained and moved to a nicer room. As far as Paradise Village…..the property, beach, gardens, staff were lovely.
2024년 3월에 10박 숙박함
답변 제공: The Management 님, 2024년 3월 31일
Dear Zinio,On behalf of the Paradise Village Group, we would like to thank you for taking the time to share your experience about your recent stay.Your comments are most valued and will certainly be taken into account, as we strive to maintain and improve our goal of excellence in customer service and satisfaction at Paradise Village.Therefore, we would like to apologize for any inconvenience that you might have experienced during your stay at Paradise Village Resort. Please rest assured that your concerns are being taken into consideration and we will do our best to address them and attempt to reduce or eliminate its occurrence in the future. We make a commitment to satisfy all members and their guest as best we can while balancing everyone's needs and desires. On behalf of our entire team, we would like to thank you for your preference and loyalty and we look forward to making your future stay as pleasant and enjoyable as possible. Our goal at Paradise Village Resort is to create your “home away from home” experience!Cordially, The Management.

8/10 - 좋아요

Eduardo

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 4박 숙박함
답변 제공: The Management 님, 2024년 3월 31일
Dear Eduardo, On behalf of the Paradise Village group, we would like to thank you for taking the time share us your comments about your recent stay.Your comments are most valued and will certainly be taken into account, as we strive to maintain and improve our goal of excellence in customer service and satisfaction at Paradise Village.On behalf of our entire team, we would like to thank you for your preference and loyalty and we look forward to making your future stay as pleasant and enjoyable as possible. Our goal at Paradise Village Resort is to create your “home away from home” experience!Cordially, The Management.

2/10 - 너무 별로예요

Lindsay

연인과의 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This is a time share property. We booked for 1 night. We wanted to visit family that were staying there. From the very beginning it was extremely bad. We were told a bus boy would show us to our room. The bus boy pointed in a direction. That was the help we received. It is a very large complex. We walked a long way, dragging our bags. We had no idea where we were going. We eventually asked someone else. We got the same response. A pointed finger. We eventually found our room on our own. I have traveled all over Mexico and been to many true all inclusive resorts. This is not normal. When we checked in we tried to trade up to all inclusive. That was not possible but we were assured we would get special pricing at restaurants and buffet during our stay. That did not happen. The buffet was closed down for dinner for a so called Mexican night. The cost was twice the price of the regular price. We went to the other restaurants. Food prices were ridiculous. The food we did get was mall food. Terrible quality. Fast food. We couldn’t eat it. Breakfast was similar. Poor quality food. The only good thing was the young servers who attended us. They were pleasant and did there best. Check out was equally bad. The resort is tacky and the rooms are old and need updating. What a waste of our time and money
2024년 3월에 1박 숙박함
답변 제공: The Management 님, 2024년 3월 31일
Dear Lindsay,On behalf of the Paradise Village Group, we would like to thank you for taking the time to share your experience about your recent stay.Your comments are most valued and will certainly be taken into account, as we strive to maintain and improve our goal of excellence in customer service and satisfaction at Paradise Village.Therefore, we would like to apologize for any inconvenience that you might have experienced during your stay at Paradise Village Resort. Please rest assured that your concerns are being taken into consideration and we will do our best to address them and attempt to reduce or eliminate its occurrence in the future. We make a commitment to satisfy all members and their guest as best we can while balancing everyone's needs and desires. On behalf of our entire team, we would like to thank you for your preference and loyalty and we look forward to making your future stay as pleasant and enjoyable as possible. Our goal at Paradise Village Resort is to create your “home away from home” experience!Cordially, The Management.

10/10 - 훌륭해요

Scott

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 7박 숙박함
답변 제공: The Management 님, 2024년 3월 31일
Dear Scott,Thank you for taking the time to share us your comments and suggestions regarding your recent vacations at Paradise Village. First of all, thank you very much indeed, for your preference in our Resort Paradise Village while your vacation in Mexico, and for your very nice and positive reviews, we are very happy to see that we succeed in making your vacation a pleasant one, this is our main goal for our guests and members. We will look forward to welcome you in the near future, or your next vacation here in your “home away from home”.Warm regards,The Management.

2/10 - 너무 별로예요

Nelva

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
They are very discriminatory towards people who are not foreigners, the room did not have hot water and the elevator did not work and my sister is disabled to walk, they did not offer us a change of room.
2024년 3월에 2박 숙박함
답변 제공: The Management 님, 2024년 3월 31일
Dear Nelva,On behalf of the Paradise Village Group, we would like to thank you for taking the time to share your experience about your recent stay.Your comments are most valued and will certainly be taken into account, as we strive to maintain and improve our goal of excellence in customer service and satisfaction at Paradise Village.Therefore, we would like to apologize for any inconvenience that you might have experienced during your stay at Paradise Village Resort. Please rest assured that your concerns are being taken into consideration and we will do our best to address them and attempt to reduce or eliminate its occurrence in the future. We make a commitment to satisfy all members and their guest as best we can while balancing everyone's needs and desires. On behalf of our entire team, we would like to thank you for your preference and loyalty and we look forward to making your future stay as pleasant and enjoyable as possible. Our goal at Paradise Village Resort is to create your “home away from home” experience!Cordially, The Management.

6/10 - 괜찮아요

David

아이를 동반한 가족 여행
좋아요: 숙박 시설 상태 및 시설
Staff was friendly. Some really good servers along the pool. Room was clean. Food was average to good. Inability to order easy from the bar. The lines checking in and 30 minute wait to check out. Long lines waiting to be seated for breakfast are unnecessary. Construction project was going on for part of stay. Constant bother to buy merchandise on the beach. Dirty dishes and garage laying around hotel hallways daily. No life guard period on site.
2024년 3월에 7박 숙박함
답변 제공: The Management 님, 2024년 3월 31일
Dear David, On behalf of the Paradise Village group, we would like to thank you for taking the time share us your comments about your recent stay.Your comments are most valued and will certainly be taken into account, as we strive to maintain and improve our goal of excellence in customer service and satisfaction at Paradise Village.On behalf of our entire team, we would like to thank you for your preference and loyalty and we look forward to making your future stay as pleasant and enjoyable as possible. Our goal at Paradise Village Resort is to create your “home away from home” experience!Cordially, The Management.

10/10 - 훌륭해요

Barry Joe

아이를 동반한 가족 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Loved our stay, spend a lot of time on beach and pool with grandkids, food that was included in the all inclusive was very good, especially the fiesta and Western theme nights. Nothing but great service and very clean.
2024년 3월에 4박 숙박함
답변 제공: The Management 님, 2024년 3월 31일
Dear Barry,Thank you for taking the time to share us your comments and suggestions regarding your recent vacations at Paradise Village. First of all, thank you very much indeed, for your preference in our Resort Paradise Village while your vacation in Mexico, and for your very nice and positive reviews, we are very happy to see that we succeed in making your vacation a pleasant one, this is our main goal for our guests and members. We will look forward to welcome you in the near future, or your next vacation here in your “home away from home”.Warm regards,The Management.

8/10 - 좋아요

susan

2024년 3월에 1박 숙박함

10/10 - 훌륭해요

Cathy

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
Everything was wonderful!
2024년 2월에 7박 숙박함
답변 제공: The Management 님, 2024년 3월 31일
Dear Cathy,Thank you for taking the time to share us your comments and suggestions regarding your recent vacations at Paradise Village. First of all, thank you very much indeed, for your preference in our Resort Paradise Village while your vacation in Mexico, and for your very nice and positive reviews, we are very happy to see that we succeed in making your vacation a pleasant one, this is our main goal for our guests and members. We will look forward to welcome you in the near future, or your next vacation here in your “home away from home”.Warm regards,The Management.

10/10 - 훌륭해요

Juan

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함
답변 제공: The Management 님, 2024년 3월 31일
Dear Juan,Thank you for taking the time to share us your comments and suggestions regarding your recent vacations at Paradise Village. First of all, thank you very much indeed, for your preference in our Resort Paradise Village while your vacation in Mexico, and for your very nice and positive reviews, we are very happy to see that we succeed in making your vacation a pleasant one, this is our main goal for our guests and members. We will look forward to welcome you in the near future, or your next vacation here in your “home away from home”.Warm regards,The Management.

8/10 - 좋아요

Craig

가족 여행
좋아요: 청결 상태
별로예요: 편의 시설/서비스
Just spent a week here “all inclusive” but depending on the wrist band colour, it stops at 11:00am the day you leave, even if you have to wait the day there before you fly out. The breakfast was good and so was the food you order around the pool but when you pay for a week all inclusive you only get 2 restaurants, which are sub par, otherwise you have to eat buffet. However, the western night buffet was so good and the pool servers were amazing! You have to sign a cheque for zero dollars every time, which you get used to but it is a very weird concept and not the traditional all inclusive. For that reason we would probably explore other resorts that don’t limit you when you pay good money.
2024년 3월에 7박 숙박함
답변 제공: The Management 님, 2024년 3월 31일
Dear Craig, On behalf of the Paradise Village group, we would like to thank you for taking the time share us your comments about your recent stay.Your comments are most valued and will certainly be taken into account, as we strive to maintain and improve our goal of excellence in customer service and satisfaction at Paradise Village.On behalf of our entire team, we would like to thank you for your preference and loyalty and we look forward to making your future stay as pleasant and enjoyable as possible. Our goal at Paradise Village Resort is to create your “home away from home” experience!Cordially, The Management.

10/10 - 훌륭해요

Blanca P

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Excelente experiencia todos muy amables muy recomendado!
2024년 3월에 3박 숙박함
답변 제공: The Management 님, 2024년 3월 12일
Dear Mr. or Mrs. BLANCA, Thank you for taking the time to provide us with your comments and suggestions regarding your recent vacations at Paradise Village. First of all, thank you very much indeed, for your preference in our Resort Paradise Village while your vacation in Mexico, and for your very nice and positive reviews, we are very happy to see that we succeed in making your vacation a pleasant one, this is our main goal for our guests and members. We will look forward to welcome you in the near future, or your next vacation here in your “home away from home”.Warm regards,The Management.

10/10 - 훌륭해요

Andrea

연인과의 여행
The gardens and buildings were well kept
2024년 3월에 3박 숙박함
답변 제공: The Management 님, 2024년 3월 12일
Dear Mrs. Andrea, Thank you for taking the time to provide us with your comments and suggestions regarding your recent vacations at Paradise Village. First of all, thank you very much indeed, for your preference in our Resort Paradise Village while your vacation in Mexico, and for your very nice and positive reviews, we are very happy to see that we succeed in making your vacation a pleasant one, this is our main goal for our guests and members. We will look forward to welcome you in the near future, or your next vacation here in your “home away from home”.Warm regards,The Management.

4/10 - 별로예요

Connie

별로예요: 직원 및 서비스
2024년 1월에 2박 숙박함
답변 제공: The Management 님, 2024년 3월 11일
Dear Connie, On behalf of the Paradise Village Group, we would like to thank you for taking the time to share us your experience about your recent stay.Your comments are most valued and will certainly be taken into account, as we strive to maintain and improve our goal of excellence in customer service and satisfaction at Paradise Village.Therefore, we would like to apologize for any inconvenience that you might have experienced during your stay at Paradise Village Resort. Please rest assured that your concerns are being taken into consideration and we will do our best to address them and attempt to reduce or eliminate its occurrence in the future. We make a commitment to satisfy all members and their guest as best we can while balancing everyone's needs and desires. On behalf of our entire team, we would like to thank you for your preference and loyalty and we look forward to making your future stay as pleasant and enjoyable as possible. Our goal at Paradise Village Resort is to create your “home away from home” experience!Cordially, The Management.