객실 내 금고, 책상, 다리미/다리미판, 무료 유아용 침대

르네상스 피닉스 글렌데일 호텔 & 스파 여행 후기

4 out of 5
르네상스 피닉스 글렌데일 호텔 & 스파
9495 West Entertainment Boulevard, Glendale, AZ

이용 후기

8.8

훌륭해요

평점 10 - 훌륭해요. 1006개 이용 후기 중 656개" "
평점 8 - 좋아요. 1006개 이용 후기 중 178개" "
평점 6 - 괜찮아요. 1006개 이용 후기 중 88개" "
평점 4 - 별로예요. 1006개 이용 후기 중 38개" "
평점 2 - 너무 별로예요. 1006개 이용 후기 중 46개" "

9.2/10

청결 상태

9.0/10

직원 및 서비스

8.8/10

편의 시설/서비스

9.0/10

숙박 시설 상태 및 시설

8.8/10

친환경

이용 후기

8/10 - 좋아요

Julie

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very clean, nice atmosphere, staff very friendly, modern decor was very nice. We were not impressed with the onsite restaurant. The service was very slow and the food was not what we would have expected with how upscale the rest of the property was.
2024년 4월에 2박 숙박함
답변 제공: GM 님, 2024년 5월 10일
Dear Julie, Your feedback assists us in our mission to continuously improve our offerings and guest satisfaction, so we thank you for your time in reviewing our hotel. I’m happy to hear of the comfort you experienced while staying with us. Thank you for your feedback regarding our restaurant; I have taken note. On behalf of our entire team, I thank you for choosing us. Please visit us again soon. Sincerely, Renaissance Glendale Management

10/10 - 훌륭해요

Jamie 님, Surprise

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 5월에 1박 숙박함

10/10 - 훌륭해요

Zaira

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
.
2024년 5월에 1박 숙박함
답변 제공: GM 님, 2024년 5월 6일
Dear Zaira, We are thrilled to receive your feedback! Thank you for choosing to stay with us. We look forward to welcoming you back soon. Best, Renaissance Glendale Management

10/10 - 훌륭해요

Tabbitha

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 1박 숙박함
답변 제공: Renaissance Glendale Management 님, 2024년 4월 29일
Dear Tabbitha,Thank you for providing feedback about your recent stay with us. I'm pleased to read that we exceeded your expectations. We hope to see you again soon.

10/10 - 훌륭해요

Juan Carlos

연인과의 여행, 출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Very nice hotel and very clean. Comfortable bed and amenities.
2024년 4월에 1박 숙박함
답변 제공: GM 님, 2024년 4월 18일
Dear Juan Carlos, Thank you for taking the time to share your feedback. I’m pleased to hear our clean hotel, comfortable bed, and amenities made for an enjoyable stay. We appreciate your kind comments and look forward to your return. Best, Renaissance Glendale Management

4/10 - 별로예요

Allen

연인과의 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
별로예요: 직원 및 서비스
Check in was very stressful and a bad experience, they had the door locked so we couldnt get in, the valet said he left his key at home and couldnt open the door for us either, the staff at the counter could see us and could hear the valet banging on the window but they still wouldnt open the door, we had to wait till a guest showed up before the door would open so we can get inside to check in.
2024년 4월에 1박 숙박함
답변 제공: GM 님, 2024년 4월 17일
Dear Allen, We would like to extend our sincerest apologies for any inconvenience you may have experienced during your check-in process. Please know that we greatly value your feedback, and we will make every effort to address the issues you have raised in order to improve our services and provide a more satisfactory experience for our guests. We hope to host you again for a more favorable impression. Sincerely, Renaissance Glendale Management

10/10 - 훌륭해요

Marcos

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Good
2024년 4월에 2박 숙박함
답변 제공: Renaissance Glendale Management 님, 2024년 4월 17일
Dear Marcos,Thank you for providing feedback about your recent stay with us. I'm pleased to read that we exceeded your expectations. We hope to see you again soon.

6/10 - 괜찮아요

Robert

가족 여행
좋아요: 편의 시설/서비스, 숙박 시설 상태 및 시설
A higher standard poorly executed. Let me start by saying I went back and forth deciding between this '4 star' property and the 3 star properties next door. The 3 stars were rated higher by travelers but this was a 'nicer' place. What I gave up was free breakfast and free parking for a nicer room and hopefully experience for a getaway with the wife. Unfortunately when we pulled back the sheets the bed looked laid in and the sheet was stained. We called the front desk to request the bed be redone and it took the guy over a half hour to come change the sheets (it was past 11pm by then.). He brought the wrong size and only had a top and bottom sheet. We were tired and helped him make the bed. He tried to make the situation right but admitted making beds wasn't a skill he had. The next day I asked the cleaning lady to change everything which she did. Needless to say it wasn't the romantic experience we hoped for. $20/night to park. When I checked out the front desk lady asked if there were any problems and when I shared what had happened she asked if they had given us anything for trouble. I stated no and she asked if I was a Bonvoy member (I'm not) and then she waited a moment and asked me if I wanted a printed receipt-so I guess if you're a member and get the dirty sheet experience they do something for you and if not then your SOL. If I had to choose again I would have stayed at one of the 3 stars places next door, saved some $ and had a free breakfast and parking.
2024년 4월에 2박 숙박함
답변 제공: GM 님, 2024년 4월 16일
Dear Robert, We apologize that your stay left you underwhelmed. I am sorry for the condition of your linens. Some stains can remain post-laundering, but we should have caught them in our quality control. Please accept my deepest apologies regarding our lack of attention to detail and that we did not tend to your concerns promptly. We appreciate you staying with us and hope to better serve you on a future visit. Sincerely, Renaissance Glendale Management

10/10 - 훌륭해요

RAUL

2024년 3월에 1박 숙박함
답변 제공: Renaissance Glendale Management 님, 2024년 5월 1일
Dear Raul,Thank you for providing feedback about your recent stay with us. I'm happy to read that we exceeded your expectations. We hope to see you again soon.

10/10 - 훌륭해요

Siovhan

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Outstanding, all around. Great pool area, plenty to walk to.
2024년 4월에 4박 숙박함
답변 제공: GM 님, 2024년 4월 12일
Dear Slovhan, Thank you for sharing your kind review with other travelers and us. I'm glad you enjoyed our amenities and location. Please revisit us upon your return to the area. Best, Renaissance Glendale Management, GM

10/10 - 훌륭해요

Todd

연인과의 여행
좋아요: 편의 시설/서비스
Wish the lights in bathroom were a little brighter. Washing machine on the 7th floor didn’t work
2024년 4월에 5박 숙박함
답변 제공: Renaissance Glendale Management 님, 2024년 4월 9일
Dear Todd,Thank you for providing detailed feedback about your recent stay with us. I'm pleased to see that overall you enjoyed your stay. I'll be sure to inform the Engineering team to take a look at the washing machine. We hope to see you again soon.

6/10 - 괜찮아요

Ann

2024년 4월에 1박 숙박함
답변 제공: GM 님, 2024년 4월 28일
Dear Ann, Our goal is to exceed our guests’ expectations, so I’m sorry that your stay was just okay. We appreciate your attention to reviewing our hotel, and we hope to impress upon your return to the area. Sincerely, Renaissance Glendale Management

10/10 - 훌륭해요

Lisa

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice property with good amenities.Quiet room with a good bed.Great coffee in the cafe.
2024년 4월에 2박 숙박함
답변 제공: GM 님, 2024년 4월 4일
Dear Lisa, I’m so glad you enjoyed our hotel and amenities! Thank you for your time in reviewing your stay, and we hope to host you again soon. Best, Renaissance Glendale Management

10/10 - 훌륭해요

Jennifer

2024년 3월에 1박 숙박함
답변 제공: Renaissance Glendale Management 님, 2024년 4월 29일
Dear Jennifer,Thank you for providing feedback about your recent stay with us. I'm pleased to read that we exceeded your expectations. We hope to see you again soon.

10/10 - 훌륭해요

Elizabeth

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Excellent
2024년 3월에 1박 숙박함
답변 제공: GM 님, 2024년 3월 31일
Dear Elizabeth, Thank you for taking the time to write a review. We are delighted to hear that you enjoyed your stay with us and appreciate your kind compliments. We hope to have the pleasure of welcoming you back soon. Best, Renaissance Glendale Management

10/10 - 훌륭해요

Ricardo

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함
답변 제공: Renaissance Glendale Management 님, 2024년 4월 1일
Dear Ricardo,Thank you for providing feedback about your recent stay with us. I'm pleased to read that we exceeded your expectations. We hope to see you again soon.

10/10 - 훌륭해요

Cindy

2024년 3월에 1박 숙박함
답변 제공: Renaissance Glendale Management 님, 2024년 4월 14일
Dear Cindy,Thank you for providing feedback about your recent stay with us. I'm pleased to read that we exceeded your expectations. We hope to see you again soon.

4/10 - 별로예요

Josh

단체 여행
Having to pay 20 a day to park was a suprise
2024년 3월에 4박 숙박함
답변 제공: Felicia, Assistant Front Office Manager 님, 2024년 3월 23일
We apologize for any inconvenience caused by the 20 daily parking fee in our shared self-parking lot with the City of Glendale. Your feedback is valuable, and we will work to improve our communication regarding fees.Thank you for choosing our establishment, and we hope to welcome you back soon.

2/10 - 너무 별로예요

Elizabeth

좋아요: 청결 상태, 숙박 시설 상태 및 시설
별로예요: 직원 및 서비스
2024년 3월에 1박 숙박함
답변 제공: GM 님, 2024년 3월 21일
Dear Elizabeth, Thank you for your review. We strive to meet every facet of the guest experience, so I regret that we let you down. We appreciate you choosing our hotel and we hope to welcome you again. Sincerely, Renaissance Glendale Management

10/10 - 훌륭해요

Patrick

2024년 3월에 2박 숙박함
답변 제공: Renaissance Glendale Managment 님, 2024년 4월 9일
Dear Patrick,Thank you for providing feedback about your recent stay with us. I'm happy to read that we exceeded your expectations. We hope to see you again soon.

10/10 - 훌륭해요

Samantha

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The staff was very friendly and helpful and it was the perfect location for the venue we went to
2024년 3월에 1박 숙박함
답변 제공: GM 님, 2024년 3월 19일
Dear Samantha, We are so appreciative of your kind review. It is rewarding to know that you enjoyed our very friendly staff and perfect location. Your remarks serve as an encouragement to our team who strive to provide a pleasant stay. Thank you for taking the time to share your experience and please visit us upon your return to the area. Best, Renaissance Glendale Management

10/10 - 훌륭해요

Katherine

연인과의 여행
좋아요: 편의 시설/서비스, 숙박 시설 상태 및 시설
It was walking distance to our event
2024년 3월에 1박 숙박함
답변 제공: GM 님, 2024년 3월 19일
Dear Katherine, We are delighted to receive your feedback and to know that our location was ideal for your trip to our wonderful city. We truly appreciate your kind review and would be honored to welcome you back to Glendale anytime in the future. Best, Renaissance Glendale Management

4/10 - 별로예요

Meredith

It was a nice stay but under construction
2024년 3월에 1박 숙박함
답변 제공: GM 님, 2024년 3월 18일
Dear Meredith, Thank you for sharing your feedback. We are so pleased to hear that you had a nice stay. We appreciate your patience while we renovate and hope you’ll return to see our highly anticipated results. Thank you for staying with us. Sincerely, Renaissance Glendale Management

6/10 - 괜찮아요

DONNA

아이를 동반한 가족 여행, 가족 여행
별로예요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Everything was under construction, check in area, food, wasn’t the best stay.
2024년 3월에 3박 숙박함
답변 제공: GM 님, 2024년 3월 18일
Dear DONNA, Thank you for sharing your feedback. I am sorry to hear that you experienced frustration due to our current construction work. During this time of renovation, we apologize for any inconvenience caused and appreciate your patience. We are constantly working to update and improve our hotel for our valued guests, and we hope that you will return to experience the highly anticipated results of our efforts. Sincerely, Renaissance Glendale Management

8/10 - 좋아요

Ty

2024년 3월에 1박 숙박함
답변 제공: Renaissance Glendale 님, 2024년 4월 6일
Dear Ty,Thank you for providing feedback about your recent stay with us. I'm pleased to see that you enjoyed your stay and we hope to see you again soon

2/10 - 너무 별로예요

Elizabeth

2024년 3월에 1박 숙박함
답변 제공: GM 님, 2024년 3월 18일
Dear Elizabeth, Thank you for choosing us. Our goal is to exceed our guest's expectations, so I regret that you did not enjoy your visit. We appreciate the feedback and hope to serve you in the future better. Sincerely, Renaissance Glendale Management

10/10 - 훌륭해요

Juan

2024년 3월에 1박 숙박함
답변 제공: Felicia 님, 2024년 4월 5일
Dear Juan, Thank you for taking the time to write a review. We are delighted to hear that you enjoyed your stay with us and appreciate your kind compliments. We hope to have the pleasure of welcoming you back soon. Best, Renaissance Glendale Management

10/10 - 훌륭해요

Ronald

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Very nice
2024년 3월에 2박 숙박함
답변 제공: GM 님, 2024년 3월 13일
Dear Ronald, I am glad our hotel provided you with a very nice experience while visiting our area. Thank you for your business and for taking the time to share your review. We hope to see you again in the future. Best, Renaissance Glendale Management

4/10 - 별로예요

Nancy

연인과의 여행
좋아요: 청결 상태
별로예요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Hotel great. Staff not very friendly inside. Outside valet great. Restaurant very dissatisfied. Crispy Brussels great. Rib eye terrible. Ordered medium hot well done tough. Carrots hard not curable. Potatoes tasted like oil. Terrible dinner. Table was unclean when sat down and not a crowded restaurant. Extremely disappointed. Most Marriott have good restaurants.
답변 제공: GM 님, 2024년 3월 12일
Dear Nancy, I have received your comments regarding your recent visit to our restaurant, and I am sorry your experience was underwhelming. We strive to ensure each dining experience is exceptional and we are disappointed that we did not exceed your expectations. We hope to have the opportunity to WOW you on a return visit. Sincerely, Renaissance Glendale Management

8/10 - 좋아요

Gregory

2024년 3월에 1박 숙박함
답변 제공: Renaissance Glendale Management 님, 2024년 3월 19일
Dear Gregory,Thank you for providing feedback about your recent stay with us. I'm sorry to see that we did not exceed your expectations. Please feel free to give us a call to provide details as to how you feel we can improve. Hope to see you again soon.

10/10 - 훌륭해요

Richard 님, Santa Ana

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 2박 숙박함
답변 제공: Renaissance Glendale Management 님, 2024년 3월 19일
Dear Richard,Thank you for providing feedback about your recent stay with us. I am happy to hear that you enjoyed your stay and we exceeded your expectations. Hope to see you again soon.

10/10 - 훌륭해요

Miguel

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The People that work at this place are amazing
2024년 2월에 1박 숙박함
답변 제공: Renaissance Glendale Management 님, 2024년 3월 8일
Dear Miguel,Thank you for providing feedback about your recent stay with us. I'm pleased to read that the staff exceeded your expectations. We hope to see you again soon.

10/10 - 훌륭해요

Julianne 님, SPOKANE

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Convenient
2024년 3월에 1박 숙박함
답변 제공: GM 님, 2024년 3월 4일
Dear Julianne, We're happy to hear from you! It's great to know that you enjoyed your stay. Please plan to visit us again the next time you travel to the area. Best, Renaissance Glendale Management

10/10 - 훌륭해요

debra

반려동물 동반 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Beautiful room. Convenient area
2024년 2월에 1박 숙박함
답변 제공: GM 님, 2024년 2월 25일
Dear debra, Thank you for taking the time to write to us. I am thrilled that you had a comfortable and convenient stay with us! It was an absolute pleasure to have you as our guest, and we look forward to welcoming you back soon. Best, Renaissance Glendale Management

10/10 - 훌륭해요

Abigail

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 2박 숙박함
답변 제공: Renaissance Glendale Management 님, 2024년 2월 24일
Dear Abigail,Thank you for providing feedback about your recent stay with us. I'm pleased to read that we exceeded your expectations. We hope to see you again soon.

4/10 - 별로예요

ERIN 님, Tomah

좋아요: 청결 상태, 숙박 시설 상태 및 시설
2024년 2월에 1박 숙박함
답변 제공: Renaissance Glendale Management 님, 2024년 2월 19일
Dear Erin,Thank you for taking the time to complete the survey about your recent stay. My sincerest apologies that we did not meet your expectations. Feel free to give us a call the provide details as to how we can improve. Warm Regards,

10/10 - 훌륭해요

Todd

좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Na
2024년 2월에 2박 숙박함
답변 제공: GM 님, 2024년 2월 12일
Dear Todd, Thank you for rewarding us with a 5 out of 5 review. We value your feedback and hope to welcome you again soon. Thank you for choosing our hotel. Best, Renaissance Glendale Management

10/10 - 훌륭해요

Rich

2024년 2월에 1박 숙박함
답변 제공: GM 님, 2024년 3월 21일
Dear Rich, We're happy to hear from you! It's great to know that you enjoyed your stay. Please plan to visit us again the next time you travel to the area. Best, Renaissance Glendale Management

10/10 - 훌륭해요

Ross 님, Mount Pearl

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Ideal place to stay if going to events in Glendale. Great, clean, bright facilty. I do have one big gripe though. Charging me $30 for checking in early was a filthy, NASTY cash grab. It made me feel bitter. Like I wanted to steal $30 worth of towels in retaliation. This room was 500 bucks. It was ready. So just let me in. Or say it’s not ready yet.
2024년 2월에 1박 숙박함
답변 제공: GM 님, 2024년 2월 12일
Dear Ross, We're glad to hear from you and appreciate your review. I'm delighted you enjoyed your stay overall. My apologies regarding your frustrations with our early arrival fee; I have taken note. Sincere feedback like yours allows us to impact future guest experiences positively. Best, Renaissance Glendale Management

10/10 - 훌륭해요

Jesse

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
별로예요: 숙박 시설 상태 및 시설
While under construction it was quite loud
2024년 1월에 1박 숙박함
답변 제공: GM 님, 2024년 2월 12일
Dear Jesse, Our team strives to provide a pleasant stay. We thank you for writing a review, as your feedback is helpful in obtaining this goal. I was sorry to hear about the noise pollution caused by the construction. I appreciate you choosing our hotel while in the area, and we hope to see you again on a return visit. Best, Renaissance Glendale Management

4/10 - 별로예요

katrina

연인과의 여행
별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
For the price we paid we were highly disappointed. The fridge in the room didn’t work. The a/c would barely turn on to cool down the room. The staff at check in failed to tell us about the parking and the fee. Overall we were highly disappointed in this hotel. For the price we paid we expected better.
2024년 2월에 2박 숙박함
답변 제공: GM 님, 2024년 2월 7일
Dear katrina, I’m sorry that you did not find us to be a good value and that the quality of your room was not met with our superior service. Additionally, I regret that we did not properly communicate our parking fee. Guest satisfaction is our highest priority and I regret that we left you with a poor impression. Your feedback is welcomed as it encourages change for future stays. Thank you for taking the time to share your review with us. Sincerely, Renaissance Glendale Management

10/10 - 훌륭해요

Glenda

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Close to Desert Diamond Arena for a concert!
2024년 2월에 1박 숙박함
답변 제공: GM 님, 2024년 2월 6일
Dear Glenda, We are delighted to hear from you and glad to know that our location was ideal for your trip to our wonderful city. Your positive review is greatly appreciated, and we hope to have the pleasure of your company again if you visit Glendale in the future. Best, Renaissance Glendale Management

10/10 - 훌륭해요

LORETTA

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 1월에 1박 숙박함
답변 제공: GM 님, 2024년 2월 4일
Dear LORETTA, Thank you for the 5-star review! It was a pleasure to host you. Best, Renaissance Glendale Management

10/10 - 훌륭해요

Arianna

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Beautiful and reasonably priced
Easily the most beautiful hotel we’ve stayed at! It’s still a work-in-progress, so please be mindful that you might very well be left without running water for a couple of hours during the day. But honestly, even with that, we really enjoyed our stay. Conveniently located near lots of shopping and dining options. Would definitely recommend!
2023년 12월에 3박 숙박함
답변 제공: GM 님, 2024년 2월 2일
Dear Arianna, I am delighted to hear from you and learn of the comfort you experienced with us! I sincerely appreciate you taking the time to recognize our beautiful renovations! We love to hear our guests enjoy the results as much as we do! It was a pleasure to host you; please visit again soon. Best, Renaissance Glendale Management

10/10 - 훌륭해요

Jennifer

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Really convenient, but looks like it needs some renovations.
2024년 1월에 1박 숙박함
답변 제공: GM 님, 2024년 1월 30일
Dear Jennifer, We appreciate you taking the time to let us know you enjoyed your stay. Thank you for your kind review, recommendations for improvement, and for choosing our hotel. Please visit us again soon. Best, Renaissance Glendale Management

10/10 - 훌륭해요

Lori

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 1월에 3박 숙박함
답변 제공: GM 님, 2024년 1월 31일
Dear Lori, It was our pleasure hosting you and we look forward to a return visit. Thank you for choosing us. Best, Renaissance Glendale Management

10/10 - 훌륭해요

Matthew

2024년 1월에 1박 숙박함
답변 제공: GM 님, 2024년 1월 31일
Dear Matthew, It’s wonderful to know you enjoyed your stay. Thank you for your time in sharing a review and we hope to see you again. Best, Renaissance Glendale Management

10/10 - 훌륭해요

Frank

단체 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Loved the location and the convenience to concert we attended at Desert Diamond Center
2024년 1월에 1박 숙박함
답변 제공: GM 님, 2024년 1월 29일
Dear Frank, Our location is loved by many of our guests, and I am glad it was a perfect fit for your travels as well. We do our best to make sure that our hotel is a direct reflection of the vibrant, fun area in which we are located. Thank you for your business and your great review. Please come back soon! Best, Renaissance Glendale Management

10/10 - 훌륭해요

Luis

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Property is under construction and there were some loud construction noises on Saturday morning but the property is awesome otherwise and we enjoyed our stay
2024년 1월에 2박 숙박함
답변 제공: GM 님, 2024년 1월 29일
Dear Luis, Thank you for sharing your kind feedback. We are so pleased to hear that you enjoyed our awesome property. We appreciate your patience while we renovate and hope you’ll return to see our highly anticipated results. Thank you for staying with us. Best, Renaissance Glendale Management

10/10 - 훌륭해요

Jami

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Was great experience love the updates
2024년 1월에 1박 숙박함
답변 제공: GM 님, 2024년 1월 29일
Dear Jami, We are delighted to hear that you had a wonderful experience during your stay at the Renaissance. It was our pleasure to host you and we look forward to welcoming you back again soon. Thank you for choosing to stay with us! Best, Renaissance Glendale Management