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피칼바트로스 로얄 모데르나 샤 & 아쿠아 파크 여행 후기

4.5 out of 5
피칼바트로스 로얄 모데르나 샤 & 아쿠아 파크
Nabq Bay, Sharm El Sheikh, South Sinai Governorate

이용 후기

8.6

훌륭해요

평점 10 - 훌륭해요. 48개 이용 후기 중 23개" "
평점 8 - 좋아요. 48개 이용 후기 중 16개" "
평점 6 - 괜찮아요. 48개 이용 후기 중 8개" "
평점 4 - 별로예요. 48개 이용 후기 중 0개" "
평점 2 - 너무 별로예요. 48개 이용 후기 중 1개" "

8.2/10

청결 상태

8.8/10

직원 및 서비스

9.2/10

편의 시설/서비스

8.0/10

숙박 시설 상태 및 시설

8.4/10

친환경

이용 후기

6/10 - 괜찮아요

hye son

별로예요: 청결 상태, 숙박 시설 상태 및 시설
Room condition was horrible. Even there weren't shampoo and a door to the bath booth. Plus it was too old. At night I saw a cockroach. Too many guests but not enough staffes & towels. Some of staffes are not kind enough. I read reviews about bad food, but it was not too bad. But if I go to Sharm El Sheikh again, I will go to a different hotel.

8/10 - 좋아요

steve

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 8박 숙박함

6/10 - 괜찮아요

Richard

연인과의 여행
좋아요: 청결 상태
별로예요: 숙박 시설 상태 및 시설
We stayed for 10 nights in a different hotel and then came to this one for 2 further nights. The accommodation was extremely basic and certainly nowhere near 5 star. We had booked a deluxe double room and this didn't look anything like the photo's that the hotel provides. The room had no towels, no bathrobes, the walls were just plain white. The lighting was so poor in the room (no lamps or bedside lighting) that we had to use the torch on our phone just to see the buttons on the remote control. Really disappointed with the room so we went to reception to ask for a better room. They advised us to come back the following morning to see what might be available. Upon doing so they moved us to a different deluxe room and this time it did resemble the photo's. Still only a 3/4 star room though. The food was good in the hotel and the alcohol was adequate - It way too expensive to buy branded wine at anywhere between £25 a bottle (worse than the local wine) and £150 for a bottle of Pinot Grigio or Sauvignon Blanc. Although this seems to be a common thing in Egypt and not just this hotel. Nice pools (Although no swim up bars to be seen) and nice beach area. We didn't bother visiting the Aqua Park as it was tiny and with no pool there (or alcohol being served) it would have been a case of riding a few slides and then walking all the way back to the main hotel. We visited the spa for a massage also and it was the most painful aromatherapy massage ever! Would not return.
2024년 1월에 2박 숙박함
답변 제공: HOTEL MANAGEMENT 님, 2024년 2월 3일
Dear Mr. Richard,Thank you for choosing our hotel and for leaving a review.We are sincerely sorry that you did not fully enjoy your stay with us.It is very important for us to receive objective feedback from our guests in order to improve the service. We are open to hear not only the positive aspects of the guests' holiday, but also the negative aspects that will allow us to make constructive decisions to correct them.We hope that in the future we will again have the honor to see you among our guests and surprise you with the changes that have taken place.Best Regards,Royal Albatros Moderna team

10/10 - 훌륭해요

Onur

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Harika bir tatil
Mükemmel hizmet sunan tertemiz bir otel. 5-6 tane havuzu var 2-3 tanesi ısıtmalı bu gerçekten harika bir şey. Yetişkin ve çocuk aqua parkı bar 4-5 barı 4-5 restoranı var 24 saat açık kahvecisi var. Havuzlarda sürekli cankurtaran var ve bir dk bişe gözlerini ayırmıyorlar çocuklae için çok güvenli. Otel hizmet ve temizlik konusunda gerçekten çok çok başarılı.
2023년 12월에 6박 숙박함
답변 제공: HOTEL MANAGEMENT 님, 2024년 1월 12일
Dear M.Onur,We would like to thank you for taking the time to share with us your review and looking forward to seeing you againTHANKS & BEST REGARDS

10/10 - 훌륭해요

NAZIFE

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 6박 숙박함
답변 제공: HOTEL MANAGEMENT 님, 2024년 1월 12일
Dear M. Nazife,We would like to thank you for taking the time to share with us your review and looking forward to seeing you againTHANKS & BEST REGARDS

8/10 - 좋아요

SEHER

2023년 12월에 6박 숙박함
답변 제공: HOTEL MANAGEMENT 님, 2024년 1월 12일
Dear M.Seher,We would like to thank you for taking the time to share with us your review and looking forward to seeing you againTHANKS & BEST REGARDS

10/10 - 훌륭해요

Davut

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Çok keyifliydi
2023년 11월에 5박 숙박함
답변 제공: HOTEL MANAGEMENT 님, 2023년 12월 5일
Dear Mr,Cok Keyifliydi.we would like to thank you for taking the time to share with us your review and looking forward to seeing you againTHANKS & BEST REGARDS

6/10 - 괜찮아요

JABER

가족 여행
2023년 7월에 5박 숙박함

10/10 - 훌륭해요

Samir

2023년 5월에 8박 숙박함
답변 제공: HOTEL MANAGEMENT 님, 2024년 1월 12일
Dear Mr. Samir,We would like to thank you for taking the time to share with us your review and looking forward to seeing you againTHANKS & BEST REGARDS

8/10 - 좋아요

Igor

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
2022년 8월에 9박 숙박함

6/10 - 괜찮아요

Ilit

2022년 8월에 4박 숙박함

10/10 - 훌륭해요

Royee

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Amazing family vacation
Wonderful hotel, many activities perfect for families. Great food. Staff all over the hotel are very nice and helpful especially pool team.
2022년 8월에 7박 숙박함

10/10 - 훌륭해요

nachshon

2022년 5월에 7박 숙박함

10/10 - 훌륭해요

erez

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 4월에 3박 숙박함

10/10 - 훌륭해요

Pellegrino

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2022년 4월에 8박 숙박함

6/10 - 괜찮아요

실제 이용하신 고객

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Poor operation of check-in, low speed of wifi, leakage in the room when it rains, unstable hot water supply, but behavior of receptionist, room care member, etc… I was disappointed from such a fact which I was not expected… Pool, park & activities are good for kids.
2021년 12월에 9박 숙박함

8/10 - 좋아요

Joel

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Good hotel
Good hotel and features. Awful wifi
2021년 11월에 10박 숙박함
답변 제공: ahmed 님, 2022년 1월 8일
you are welcome

10/10 - 훌륭해요

Kamal

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2021년 9월에 5박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

가족 여행
좋아요: 편의 시설/서비스, 숙박 시설 상태 및 시설
Tout
2021년 7월에 2박 숙박함

8/10 - 좋아요

Bedir

가족 여행
좋아요: 직원 및 서비스
2021년 5월에 5박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Royal Albatros Moderna has pretty much everything you need for a sea&sun holiday. It would be unfair to rate the food and the drinks per normal standards while visiting during the COVID tourism crisis, but even under these circumstances the food was well cooked and had enough variation. Some of the staff (customer care rep, big pool bar staff) did an amazing job. Sadly only the smaller (beach side) pool was heated, but that one was kept at a solid 29 degrees Celsius making happy most of the customers. The pontoon is very long but it was being refurbished bit by bit during our stay and the platform near the reef is very well equipped with sunbeds and even larger king bed-type sunbathing equipment. Most of the customers during this winter appeared to come from ex-Soviet countries which still had charter flights to Sharm but the animation team made efforts to entertain all customers regardless of the language spoken. The general atmosphere was family friendly, lots of kids and teens. The aquapark (even if located in a less then inspiring spot) is well equipped and provides plenty of fun for kids and adults alike. Minor quirks can be easily overlooked given the general positive impression.
2020년 12월에 3박 숙박함

8/10 - 좋아요

Ahmed

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great and Perfect
We realy enjoy our stay with perfect services and nice food
2020년 12월에 3박 숙박함

10/10 - 훌륭해요

Khaled

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2020년 7월에 8박 숙박함

8/10 - 좋아요

실제 이용하신 고객

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Ottima struttura, servizio di pulizia molto gradevole... animazione non molto buona molto standard e poco divertimento
2019년 10월에 7박 숙박함
답변 제공: Reservation Team 님, 2019년 11월 5일
Dear Guest, Many thanks to your comment, will be on our consideration.

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 8월에 5박 숙박함

10/10 - 훌륭해요

mariangela 님, Novara

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
pulizia e servizio molto gentili e premurosi la piscina veniva pulita di continuo e il personale era molto attento
2019년 4월에 7박 숙박함

10/10 - 훌륭해요

stefano

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
BELISSIMO
NON HO PAROLE BELLO SU TUTTO DA DESIDERARE SOLO IL CIBO CHE NON CE NIENTE DI ITALIANO MA PER IL RESTO TUTTO BELLE
2019년 3월에 14박 숙박함

2/10 - 너무 별로예요

Aiman 님, Saudi Arabia

별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Not a 5 stars at all !!! Start with check in ... it took 4 hours , they ask me to pay extra 1000 USD because my doughter is 13 and considered to be adult !!! At check in , the reception guy gave me a paper of check to fill it !!!! They they do nothing at all .. they ask me to leave my passport for few hours but I refused as I heard one was shouting because the lost his passport !!! Then no body explain to me the resort and the activities at all ... No body carried my bags , no body even show me the to my room which far a way from the reception ... they just told to look for some to show the way ... i asked two of the waiters but they said they were busy so I spend 30 minutes to find my way with myself ... The room was soooo old furniture , bathroom is not even a 2 stars hotel , broken shower , used shampoo , no slippers or roob , 2 lights in the room were not working ... the worse thing is the bed ...... very bad and not comfortable at all , u will have backache and shoulder pain after two days , trust me ... Housekeeping is the worse , imagine they clean the room after two days !!!! I left the room with the cleaning sign on from 7am until 2 pm ... no cleaning., the third day they clean the room but was not perfect at all .. Activities in hotel is boaring, not funny at all ,my kids did like it all . If u want to screw you vacation , this is will be your best choice
2018년 8월에 5박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Excellent tourist resort.
Hi, Excellent tourist resort, fun, multi-swimming pool suitable for all ages. With excellent customer service, the workers are very welcoming to the customers, I recommend everyone to visit this resort, especially families with children.
2017년 12월에 7박 숙박함
답변 제공: Amr 님, 2018년 2월 1일
Dear Value Guest Thanks fr your fantastic reviews, and we are wishing to welcoming and seeing again. Thanks And Best Regards

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
별로예요: 청결 상태
Facilities are great for kid but food is below avg
Room bathroom smells and reneovation fir entire room is past die. Wifi is very slow and food is not good at all. However, staff is friendly, facilities are very nice and evening show is good for kids.
2017년 11월에 3박 숙박함

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Bella realtà, situazione adatta si per adulti che per bimbi con piscine attrezzate con scivoli e giochi.

10/10 - 훌륭해요

Marwa

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Nice Hotel
Very well days kindly staff very good location and sea

8/10 - 좋아요

Tatiana

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Отель для отдыха с детьми
Были в этом отеле с 26.03 по 09.04.17. Ранее - в ноябре 2016. Отель идеален для отдыха с детьми. Для парного отдыха не очень подходит, потому что детишечки везде и даже в relax-зонах.

10/10 - 훌륭해요

mourad 님, Francia

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
ottima vacanza
meglio delle aspettative

10/10 - 훌륭해요

Stella

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Excellent hotel
Hotel was excellent, very good choice of bars and restaurants with entertainment in various outlets every night. Lovely touch was the Columbus coffee house which we enjoyed very much. All the staff and management went out there way to make sure we had a fantastic holiday. Can't wait to return in the summer.

6/10 - 괜찮아요

Viktor

별로예요: 객실의 편안함
Definitely not 5stars
Food was really awful! Some cooks don't know that the hotel system is 'all inclusive' and you have to beg them to give you more. Only 1 pool was heated! 1! Others were as cold as ice...

8/10 - 좋아요

Elin

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
별로예요: 청결 상태
Bra service men kalla pooler, tråkig mat
Vi var nöjda med hotellet. Bra service men mycket kalla pooler, ingen variation på maten som inte smakade nånting. Kul att vi blev inbjudna till en kväll på White Elephant! Lite långt från Naama Bay men helt okej om man tar en taxi på gatan. Hotellets taxi-servic har högt överpris.

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 직원 및 서비스, 객실의 편안함
별로예요: 청결 상태
Not luxury but almost decent
Poor hotel hygiene wise wonderful staff Food is edible not tasty and the menu is not rich nor colorful.

10/10 - 훌륭해요

Sarah 님, Northampton

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Fantastic hotel - would recommend
We were travelling as a group of friends and supposed to be at this hotel for a week but stranded for longer due to the issues with flights to UK following plane coming down. Throughout our stay the food was great (AI included cocktails, fresh made pancakes etc as well as non stop food in range of restaurants), facilities excellent and staff so helpful under difficult circumstances. Nabq Bay was great for us - lovely beaches and not too busy. I hope Egypt is able to recover following this tragedy.

10/10 - 훌륭해요

mahmoud

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함

8/10 - 좋아요

Michelle 님, dubai uae

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Amazing entertainment staff. Food at the Italian resto was delicious. Restaurants should stay open later than 9pm or there should be a beach grill option for late night snacks and mid day snacks (230-5pm)

8/10 - 좋아요

Lizzy 님, London

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Lovely hotel but dining experience let it down
Hotel was lovely, very clean and everything in working order. Staff were friendly and accommodating. Sales staff for the spa were relentless - You could have up to 4 people come and try to persuade you to book something. Choice of restaurants was good, but they were all buffet with no a la carte options. What I found strange is that people wandered in and out of all the restaurants, carrying their plates to each one. There was no drinks service, you had to seat yourself and had the feel of a canteen - not the usual relaxing dining experience I prefer. Pools and sunbeds were good - plenty available and good selection of areas depending if you wanted peace and quiet or music etc WIFI was practically non existent.

8/10 - 좋아요

Kilty 님, Scotland

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Very Spacious Hotel
This was a return visit by myself and my wife as we had been there last year and liked it very much. It is a large hotel, but as it covers a lot of area you never feel packed together as you do in some other hotels. The rooms, pool areas, restaurants and entertainment venues are all spacious and the staff throughout the hotel are very friendly. All in all a pleasant experience.

10/10 - 훌륭해요

Jamie 님, Wigan, UK

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Would recommend for families with kids
Really good hotel. Probably not as ideal for couples, but still had a wonderful time.