리셉션

퀸스 호텔 첼텐햄 여행 후기

4 out of 5
퀸스 호텔 첼텐햄
The Promenade, Cheltenham, England

이용 후기

8.8

훌륭해요

평점 10 - 훌륭해요. 926개 이용 후기 중 501개" "
평점 8 - 좋아요. 926개 이용 후기 중 280개" "
평점 6 - 괜찮아요. 926개 이용 후기 중 97개" "
평점 4 - 별로예요. 926개 이용 후기 중 28개" "
평점 2 - 너무 별로예요. 926개 이용 후기 중 20개" "

9.2/10

청결 상태

8.8/10

직원 및 서비스

8.6/10

편의 시설/서비스

8.6/10

숙박 시설 상태 및 시설

8.4/10

친환경

이용 후기

6/10 - 괜찮아요

SM 님, Hong Kong

아이를 동반한 가족 여행
별로예요: 청결 상태
조식이 맛있고 위치가 너무 좋습니다 창문 못 여는데 카세트와 에어컨도 오래 되어서 좀 답답했어요 객실 청소도 별로였어요
2019년 9월에 4박 숙박함

10/10 - 훌륭해요

Neil

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Service from checking in to taking lunch in the garden was all impeccable and all of the staff were very helpful and friendly. Will definitely be back
2024년 5월에 1박 숙박함

10/10 - 훌륭해요

Steven

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 5월에 6박 숙박함
답변 제공: Chris Riddall 님, 2024년 5월 9일
Dear Steven,Thank you for such a positive review! It was great to be able to accommodate you for 6 nights during you time here in Cheltenham. It would be a delight to see you again soon. Sincerely, Chris Riddall, Nights Team Leader, Queens Hotel Cheltenham.

8/10 - 좋아요

kevin

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 5월에 1박 숙박함
답변 제공: Chris Riddall 님, 2024년 5월 6일
Dear Kevin, Thank you for you recent review of our hotel! its amazing to see that you were happy with your stay. We look forward to welcoming you back to The Queens Hotel Cheltenham very soon. Sincerely, Chris Riddall Nights Team Leader, Queens Hotel Cheltenham

8/10 - 좋아요

Ian

별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 5월에 1박 숙박함
답변 제공: Chris Riddall 님, 2024년 5월 6일
Dear Ian, It was a pleasure to have you stay here with us. Its great to see such a positive rating. We look forward to seeing you again soon. Sincerely, Chris Riddall, Nights Team Leader, Queens Hotel Cheltenham

10/10 - 훌륭해요

Ceri

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This was a night away for my wife and I. We thought the facilities and room were perfect for us. The hotel was in good repair but retained its period charm. The staff could not have been more helpful. Service in the restaurant was very attentive, and the breakfast was excellent. The quality of the food served up in the evening didn't quite live up to the high quality of the rest of our stay, but it was perfectly pleasant.
2024년 4월에 1박 숙박함
답변 제공: Chris Riddall 님, 2024년 4월 28일
Dear Ceri, Its been a delight to read through your review, thank you for taking the time to leave us such a wonderful rating! It's amazing to hear that room was perfect for you. Your feedback in relation to our staff is such a pleasure to hear, we all loved meeting you as much as you loved meeting us. We look forward hopefully seeing you again soon for another great stay! Sincerely, Chris Riddall, Nights Team Leader, Queens Hotel Cheltenham

8/10 - 좋아요

Richard

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Central location, comfortable bed
2024년 4월에 1박 숙박함
답변 제공: Chris Riddall 님, 2024년 4월 28일
Dear Richard, Thank you for the great review of our hotel! We are glad that you enjoyed your stay in one of our beautiful city view rooms. We hope to see you again very soon! Sincerely, Chris Riddall, Nights Team Leader, Queens Hotel Cheltenham

10/10 - 훌륭해요

Clare

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Excellent stay. Lovely staff and superb breakfast!
2024년 3월에 1박 숙박함
답변 제공: Chris Riddall 님, 2024년 4월 23일
Dear Clare, Its amazing to hear your give us such a positive review! We are glad you enjoyed your stay and loved our breakfast. We hope to see you again soon. Sincerely, Chris Riddall Nights Team Leader Queens Hotel Cheltenham

10/10 - 훌륭해요

Carol

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Lovely spot.
2024년 4월에 1박 숙박함
답변 제공: Chris Riddall 님, 2024년 4월 21일
Dear Carol, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Its amazing to hear that you loved one of our delightful executive rooms during your stay here in Cheltenham. Sincerely, Chris Riddall Nights Team Leader Queens Hotel Cheltenham

10/10 - 훌륭해요

Keith

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Lovely hotel, great location, great staff, rooms and facilities- all in all very enjoyable
2024년 4월에 1박 숙박함
답변 제공: Chris Riddall 님, 2024년 4월 21일
Dear Keith, Its amazing to hear your kind words regarding your recent stay here with us at The Queens Hotel Cheltenham. We are so glad to hear that you enjoyed your stay, we look forward to seeing you again soon. Sincerely, Chris Riddall Nights Team Leader Queens Hotel Cheltenham

6/10 - 괜찮아요

Suzanne

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스
Loved the location. Hotel was lovely. Downside, our room was location next to some fans or air con units and they made a continuous noise all night which was difficult if your used to a quiet space when you go to sleep. If we’d been on the other side of the hotel away from the noise it would have been a 5* break.
2024년 4월에 1박 숙박함

10/10 - 훌륭해요

Laura

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Beautiful hotel in a great area
2024년 4월에 1박 숙박함
답변 제공: Chris Riddall 님, 2024년 4월 21일
Dear Laura, Thank you for the great review of our hotel! Its wonderful to hear your kind words. We are happy to hear that you loved your stay and we hope to see you again soon. Sincerely, Chris Riddall Nights Team Leader Queens Hotel Cheltenham

10/10 - 훌륭해요

Martin

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Exvellent accommodation and food in Victoria's was to die for
2024년 4월에 2박 숙박함
답변 제공: Chris Riddall 님, 2024년 4월 21일
Dear Martin, Its been a delight to read your review, our chef is so happy to hear that you loved the food he cooked up for you. We hope to see you again very soon! Sincerely, Chris Riddall Nights Team Leader Queens Hotel Cheltenham

8/10 - 좋아요

Greg

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very central and within Montpellier area.
2024년 4월에 2박 숙박함
답변 제공: Chris Riddall 님, 2024년 4월 20일
Dear Greg, We are so happy to hear that you enjoyed your 2 night stay. Thank you for such a wonderful review! We will look forward to seeing you again very soon. Sincerely, Chris Riddall Nights Team Leader Queens Hotel Cheltenham

10/10 - 훌륭해요

Marion

단체 여행
All very pleasant No complaints
2024년 4월에 2박 숙박함
답변 제공: Chris Riddall 님, 2024년 4월 16일
Dear Marion, Thank you for giving our hotel such a great rating! We are happy to hear that you enjoyed staying with us, We hope to see you again soon. Sincerely, Chris Riddall Nights Team Leader Queens Hotel Cheltenham

10/10 - 훌륭해요

Vivien

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Lovely room. Very nice staff especially Natasha. Excellent position too.
2024년 4월에 2박 숙박함
답변 제공: Chris Riddall 님, 2024년 4월 16일
Dear Vivien, We would like to thank you for taking your time to leave such wonderful comments regarding your stay here with us at The Queens Hotel Cheltenham. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that you words will leave the them smiling. We look forward to welcoming you back to The Queen's Kind Regards, Chris Riddall Nights Team Leader Queens Hotel Cheltenham

8/10 - 좋아요

Joanne

2024년 4월에 1박 숙박함
답변 제공: Chris Riddall 님, 2024년 5월 6일
Dear Joanne, Its a pleasure to receive such a positive rating of our hotel. We are so happy that you enjoyed your stay here with us! Sincerely, Chris Riddall, Nights Team Leader, Queens Hotel Cheltenham.

10/10 - 훌륭해요

David

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
A good quality hotel in central Cheltenham. The hotel is smart; well maintained; and has very efficient check in staff. All in all very good, although i woukd have expected the tea/coffee to have been automatically been topped up when the room was serviced.
2024년 4월에 2박 숙박함
답변 제공: Chris Riddall 님, 2024년 4월 14일
Dear David, We very much appreciate your comments regarding your stay at the The Queens Hotel Cheltenham We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your kind feedback, we will take on board what you have mentioned. We hope to see you again soon for another wonderful stay. Sincerely, Chris Riddall Nights Team Leader Queens Hotel Cheltenham

10/10 - 훌륭해요

Peter

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
We like the Queens and often visit. The outside fans beneath our bedroom were noisy.
2024년 4월에 2박 숙박함
답변 제공: Chris Riddall 님, 2024년 4월 14일
Dear Peter, Thank you for the great review of our hotel! We always appreciate all the feedback we receive. We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Chris Riddall Nights Team Leader Queens Hotel Cheltenham

10/10 - 훌륭해요

KENNETH

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 1박 숙박함
답변 제공: Chris Riddall 님, 2024년 4월 13일
Dear Kenneth, Thank you for your recent review. Its a pleasure to hear that you enjoyed one of our beautiful junior suites. We hope to see you again soon. Regards, Chris Riddall Nights Team Leader Queens Hotel Cheltenham

10/10 - 훌륭해요

Seema

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice large room and bathroom. Efficient and friendly staff.
2024년 4월에 1박 숙박함
답변 제공: Chris Riddall 님, 2024년 4월 12일
Dear Seema, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Out staff love your comments. Sincerely, Chris Riddall Nights Team Leader Queens Hotel Cheltenham

6/10 - 괜찮아요

Sapphire

좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
Most of the staff are friendly, and the room service is good. However, the facilities in the room need improvement. The bedside reading lamp is broken, and the bedside lamps can only be switched on through the button by the bulb, which is a bit dangerous for children. Additionally, the switch on the bedboard does not work. The carpet needs cleaning. Also, the hotel is very close to the building opposite; from the window, I can see it very clearly, so I have to keep the curtains closed all the time while staying there. Lastly, the pillows need cleaning, as there are feathers coming out of them
2024년 4월에 2박 숙박함

10/10 - 훌륭해요

paul

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Stayed here many times and will be returning. Lovely place close to bars and restaurants, highly recommended
2024년 2월에 2박 숙박함
답변 제공: Chris Riddall 님, 2024년 4월 9일
Dear Paul, Its always a pleasure to have you stay with us. Thank you for the great review of our hotel! Its always wonderful to hear such high praise. We are glad that you enjoyed your stays and we hope to see you again soon for another great stay! Sincerely, Chris Riddall Nights Team Leader Queens Hotel Cheltenham

8/10 - 좋아요

wayne

연인과의 여행
Very nice, comfortable old hotel with charm and history.
2024년 3월에 5박 숙박함
답변 제공: Chris Riddall 님, 2024년 4월 8일
Dear Wayne, We very much appreciate your comments regarding your stay here with us at The Queens Hotel Cheltenham. We loved accommodating you during your 5 night stay while you were travelling in the UK. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. Our Hotel has a rich history and it was a pleasure to share it with you. Were so happy that our beautiful hotel was able to wow you with its charm. Thank you for your kind feedback, and we hope to see you again soon for another magnifique journey with us. Sincerely, Chris Riddall, Nights Team Leader, Queens Hotel Cheltenham

10/10 - 훌륭해요

D'Yen

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very satisfied, well kept hotel. Very clean.
2024년 3월에 1박 숙박함
답변 제공: Chris Riddall 님, 2024년 4월 6일
Dear D'Yen, We very much appreciate your comments regarding your stay here in Cheltenham. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Your comments have been passed onto our housekeeping team who are delighted with your kind words regarding how well kept the hotel is. Thank you for your kind feedback, and we hope to see you again soon for another magnifique journey with us. Sincerely, Chris Riddall, Nights Team Leader, Queens Hotel Cheltenham

10/10 - 훌륭해요

Lesley-Jane

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함
답변 제공: Chris Riddall 님, 2024년 4월 6일
Dear Lesley-Jane, Thank you for the great review and ratings of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Chris Riddall, Nights Team Leader, Queens Hotel Cheltenham

10/10 - 훌륭해요

Geoff

좋아요: 청결 상태, 직원 및 서비스
2024년 1월에 2박 숙박함
답변 제공: Chris Riddall 님, 2024년 4월 5일
Dear Geoff, Thank you for the great review of our hotel! We are glad that you enjoyed your 2 night stay here with us at The Queens Hotel Cheltenham. We hope to see you again soon. Sincerely, Chris Riddall, Nights Team Leader, Queens Hotel Cheltenham

10/10 - 훌륭해요

Sandrs

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함
답변 제공: Chris Riddall 님, 2024년 4월 5일
Dear Sandrs, We very much appreciate your recent ratings regarding your stay at the with us here in Cheltenham We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Its wonderful to head that you enjoyed the staff and service we provide. Thank you for your kind feedback, and we hope to see you again soon.. Sincerely, Chris Riddall, Nights Team Leader, Queens Hotel Cheltenham

8/10 - 좋아요

Benedict

2024년 3월에 1박 숙박함
답변 제공: Chris Riddall 님, 2024년 4월 21일
Dear Benedict, Thank you for the great review of our hotel! We are glad that you enjoyed your stay in one of our beautiful city view rooms. We hope to see you again very soon. Sincerely, Chris Riddall Nights Team Leader Queens Hotel Cheltenham

10/10 - 훌륭해요

Michele

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Our stay started uncomfortably but ended very well. Staff were responsive to our difficulty with an over heated room and air conditioning not working. Facilities were good and we came away really refreshed.
2024년 3월에 3박 숙박함
답변 제공: Chris Riddall 님, 2024년 4월 1일
Dear Michele, We very much appreciate your comments regarding your stay here at The Queens Hotel Cheltenham. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, we look forward to welcoming you back to The Queen's Kind Regards, Chris Riddall Night Team Leader

10/10 - 훌륭해요

Terence

연인과의 여행
Great position and staff, management first class. Highly recomend!!
2024년 3월에 2박 숙박함
답변 제공: jack 님, 2024년 3월 31일
Dear TerenceIt was a pleasure reading your review. Thank you for your comments... I was very pleased to hear you enjoyed your stay and we look forward to seeing you again.Kind RegardsJack NeuschwanderReception Team Leader - The Queens Hotel

10/10 - 훌륭해요

Martin

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great hotel
2024년 3월에 1박 숙박함
답변 제공: Natasha Holland 님, 2024년 3월 27일
Dear Martin, thank you so much for taking your time to rate your stay 5 out of 5 at the Queens Hotel Cheltenham. We are glad to hear that you that you enjoyed the Hotel. We hope to see you again soon and that your next visit will be as pleasant as the previous one. Sincerely, Natasha Holland. Reception Manager - The Queens Hotel Cheltenham.

10/10 - 훌륭해요

Gerald

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Best Hotel position in Cheltenham .Very comfortable and warm accommodation suited us perfectly.
2024년 3월에 1박 숙박함
답변 제공: Natasha Holland 님, 2024년 3월 19일
Dear Gerald, thank you for taking time to rate your stay at the Queens Hotel Cheltenham. We hope your next visit will be as pleasant as the previous one. Sincerely, Natasha Holland. Reception Manager - The Queens Hotel Cheltenham.

8/10 - 좋아요

Angela

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 3박 숙박함
답변 제공: Natasha Holland 님, 2024년 3월 19일
Dear Angela, thank you for taking time to rate your stay at the Queens Hotel Cheltenham. We hope your next visit will be as pleasant as the previous one. Sincerely, Natasha Holland. Reception Manager - The Queens Hotel Cheltenham.

10/10 - 훌륭해요

Philip

2024년 3월에 1박 숙박함
답변 제공: Natasha Holland 님, 2024년 3월 27일
Dear Philip, thank you so much for taking your time to rate your stay 5 out of 5 at the Queens Hotel Cheltenham. We hope to see you again very soon and that your next visit will be as pleasant as the previous one. Sincerely, Natasha Holland. Reception Manager - The Queens Hotel Cheltenham.

8/10 - 좋아요

Roger

2024년 2월에 2박 숙박함
답변 제공: Natasha Holland 님, 2024년 3월 27일
Dear Roger, thank you for taking your time to rate your stay with 4 out of 15 at the Queens Hotel Cheltenham. We hope to see you again soon and that your next visit will be as pleasant as the previous one. Sincerely, Natasha Holland. Reception Manager - The Queens Hotel Cheltenham.

8/10 - 좋아요

ikumi

2024년 2월에 3박 숙박함
답변 제공: Natasha Holland 님, 2024년 3월 27일
Dear Ikumi, thank you so much for taking your time to rate your stay 4 out of 5 at the Queens Hotel Cheltenham. We hope to see you again soon. Sincerely, Natasha Holland. Reception Manager - The Queens Hotel Cheltenham.

10/10 - 훌륭해요

Sean

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great location, friendly staff, comfy clean rooms
2024년 2월에 1박 숙박함
답변 제공: jack 님, 2024년 3월 3일
Dear SeanThank you for your great review! Really pleased to hear you enjoyed your stay and we hope to see you again soon.Kind RegardsJack NeuschwanderReception Team Leader - The Queens Hotel

10/10 - 훌륭해요

kenneth

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Really good hotel
2024년 2월에 1박 숙박함
답변 제공: jack 님, 2024년 3월 5일
Dear Kenneth, thank you for taking time to rate your stay at the Queens Hotel Cheltenham. We hope your next visit will be as pleasant as the previous one. Sincerely, Natasha Holland. Reception Manager - The Queens Hotel Cheltenham.

10/10 - 훌륭해요

David

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Nice regency style Hotel, good parking,excellent reception staff, room was good size comfortable bed, excellent shower. Good spot for town and nearby restaurants.
2024년 2월에 2박 숙박함
답변 제공: jack 님, 2024년 3월 3일
Dear DavidThank you for your comments regarding your stay at the Queens.It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, we look forward to welcoming you back to the Queens soon.Kind RegardsJack NeuschwanderReception Team Leader - The Queens Hotel

8/10 - 좋아요

Andrew

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 1박 숙박함
답변 제공: jack 님, 2024년 3월 5일
Dear Andrew, thank you for taking time to rate your stay at the Queens Hotel Cheltenham. We hope your next visit will be as pleasant as the previous one. Sincerely, Natasha Holland. Reception Manager - The Queens Hotel Cheltenham.

10/10 - 훌륭해요

Jodie

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 1박 숙박함
답변 제공: jack 님, 2024년 3월 5일
Dear Jodie, thank you for taking time to rate your stay at the Queens Hotel Cheltenham. We hope your next visit will be as pleasant as the previous one. Sincerely, Natasha Holland. Reception Manager - The Queens Hotel Cheltenham.

6/10 - 괜찮아요

Sharon

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Liked the internal architecture of the stairs Room had some furniture which needed replacing
2024년 2월에 1박 숙박함
답변 제공: jack 님, 2024년 2월 25일
Dear Sharon Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!Kind RegardsJack NeuschwanderReception Team Leader - The Queens Hotel

10/10 - 훌륭해요

Kevin

2024년 2월에 1박 숙박함
답변 제공: jack 님, 2024년 3월 31일
Dear KevinThank you for your kind review. We look forward to seeing you again.Kind RegardsJack NeuschwanderReception Team Leader - The Queens Hotel

10/10 - 훌륭해요

Miranda

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice Hotel. Room facilities good. Great location for our visit.
2024년 2월에 1박 숙박함
답변 제공: jack 님, 2024년 2월 23일
Dear MirandaThank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Kind regardsJack NeuschwanderReception Team Leader - The Queens Hotel

10/10 - 훌륭해요

David Edryd

좋아요: 청결 상태, 직원 및 서비스
2024년 2월에 2박 숙박함
답변 제공: jack 님, 2024년 3월 5일
Dear Mr Edryd, thank you for taking time to rate your stay at the Queens Hotel Cheltenham. We hope your next visit will be as pleasant as the previous one. Sincerely, Natasha Holland. Reception Manager - The Queens Hotel Cheltenham.

10/10 - 훌륭해요

Glynnis

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Absolutely superb stay. Delightful and friendly staff, beautiful design building and interior decor, lovely rooms in every way. Excellent restaurant with superb breakfast. Could not fault the place. Central location. Was totally luxurious stay thank you
2024년 2월에 1박 숙박함
답변 제공: jack 님, 2024년 2월 22일
Dear GlynnisWe very much appreciate your comments regarding your stay at the Queens.It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, we look forward to welcoming you back to the Queens soon.Kind RegardsJack NeuschwanderReception Team Leader - The Queens Hotel

10/10 - 훌륭해요

Valerie

2024년 2월에 2박 숙박함
답변 제공: jack 님, 2024년 3월 5일
Dear Valerie, thank you for taking time to rate your stay at the Queens Hotel Cheltenham. We hope your next visit will be as pleasant as the previous one. Sincerely, Natasha Holland. Reception Manager - The Queens Hotel Cheltenham.

10/10 - 훌륭해요

christian

2024년 2월에 1박 숙박함
답변 제공: jack 님, 2024년 3월 5일
Dear Christian, thank you for taking time to rate your stay at the Queens Hotel Cheltenham. We hope your next visit will be as pleasant as the previous one. Sincerely, Natasha Holland. Reception Manager - The Queens Hotel Cheltenham.

10/10 - 훌륭해요

Suzy

2024년 2월에 1박 숙박함
답변 제공: Natasha Holland 님, 2024년 2월 10일
Dear Suzy, thank you for taking time to rate your stay at the Queens Hotel Cheltenham. We hope your next visit will be as pleasant as the previous one. Sincerely, Natasha Holland. Reception Manager - The Queens Hotel Cheltenham.