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하얏트 리젠시 토론토 여행 후기

4 out of 5
하얏트 리젠시 토론토
370 King Street W, Toronto, ON

이용 후기

8.6

훌륭해요

평점 10 - 훌륭해요. 1975개 이용 후기 중 1055개" "
평점 8 - 좋아요. 1975개 이용 후기 중 562개" "
평점 6 - 괜찮아요. 1975개 이용 후기 중 182개" "
평점 4 - 별로예요. 1975개 이용 후기 중 110개" "
평점 2 - 너무 별로예요. 1975개 이용 후기 중 66개" "

8.8/10

청결 상태

8.8/10

직원 및 서비스

8.2/10

편의 시설/서비스

8.6/10

숙박 시설 상태 및 시설

8.4/10

친환경

이용 후기

6/10 - 괜찮아요

KEESEOK

2022년 4월에 1박 숙박함
답변 제공: Ajay 님, 2022년 4월 30일
Thank you very much for your review. We are thrilled your stay was great! We hope to see you again. Thank you

8/10 - 좋아요

Byoungik

출장 여행
좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
서비스 굿
주변 관광지와 가깝고, 한국어지원 직원으로 서비스가 좋다!
2022년 1월에 7박 숙박함
답변 제공: Michael Kim 님, 2022년 1월 30일
검토해 주셔서 대단히 감사합니다. 다음에 우리는 당신의 체류가 완벽하기를 바랍니다. 다시 뵙기를 바랍니다. 감사합니다

4/10 - 별로예요

실제 이용하신 고객

가족 여행
별로예요: 직원 및 서비스
위치나 뷰도 별로 추천하고싶진않네요
객실사진에서 CN타워뷰를 보고 예약했는데 공사장만 보이고 실망스러웠습니다. 다신 이곳에 머물고 싶진않네요
2021년 10월에 1박 숙박함
답변 제공: Michael Kim 님, 2022년 1월 11일
Thank you very much for your review. We are sorry you did not get the CN tower view fully as there are construction blocking your view. We will use your review as a tool to ensure better service. Thank you

4/10 - 별로예요

JinSun

가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
2021년 7월에 2박 숙박함

4/10 - 별로예요

Lawrence

연인과의 여행
Lack of functional parking area elevators were a major nuisance. In house dining room menu was limited and food below average. Overall property felt cramped and outdated, with very small, non-functional in room bathroom.
2024년 4월에 2박 숙박함

8/10 - 좋아요

Bonnie

좋아요: 청결 상태, 숙박 시설 상태 및 시설
2024년 4월에 3박 숙박함

10/10 - 훌륭해요

Amy 님, Long Lane

단체 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
The property is located in the heart of downtown Toronto where it has a lot of options to add to our itinerary for a short weekend visit. Excellent staff from the front desk, concierge, security officer down to housekeeping. Great experience with the best hotel in Toronto. Highly recommended!
2024년 4월에 3박 숙박함
답변 제공: Steve 님, 2024년 4월 25일
Good day Amy,Thank you so much for taking the time to provide us with your feedback! We look forward to the opportunity of welcoming you back soon!All the best,

10/10 - 훌륭해요

RICHARD

연인과의 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
The property was well located for what my wife and I wanted to do. It was easy to get to and we felt safe.
2024년 4월에 2박 숙박함
답변 제공: Steve 님, 2024년 4월 23일
Good day Richard, Thank you for taking the time to provide us with your feedback! We look forward to the opportunity of welcoming you back again soon!All the best,

10/10 - 훌륭해요

Kevin

가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great location to many areas. Clean and nice Hotel
2024년 4월에 4박 숙박함
답변 제공: Steve 님, 2024년 4월 22일
Good day Kevin,Thank you so much for taking the time to provide us with your feedback. I am excited to share your survey with my team, as I am positive they will be delighted to hear you enjoyed your experience with us! We look forward to the opportunity of welcoming you back soon. All the best,

10/10 - 훌륭해요

Mouloud-Beallah

좋아요: 청결 상태, 숙박 시설 상태 및 시설
2024년 4월에 3박 숙박함
답변 제공: Steve 님, 2024년 4월 22일
Good day Mouloud-Beallah,Thank you so much for taking the time to provide us with your feedback. I am excited to share your survey with my team, as I am positive they will be delighted to hear you enjoyed your experience with us! We look forward to the opportunity of welcoming you back soon. All the best,

10/10 - 훌륭해요

Shauna-Lyn

좋아요: 청결 상태, 숙박 시설 상태 및 시설
2024년 4월에 1박 숙박함
답변 제공: Steve 님, 2024년 4월 22일
Good day Shauna-Lyn,Thank you so much for taking the time to provide us with your feedback. I am excited to share your survey with my team, as I am positive they will be delighted to hear you enjoyed your experience with us! We look forward to the opportunity of welcoming you back soon. All the best,

10/10 - 훌륭해요

Leslie

연인과의 여행
좋아요: 편의 시설/서비스
Busy with construction etc. just big city issues.
2024년 4월에 1박 숙박함
답변 제공: Steve 님, 2024년 4월 22일
Good day Leslie,Thank you for taking the time to provide us with your feedback. The city is definitely continuing to grow around us... maybe it will even be finished some day! We hope we were able to at least make your stay comfortable and provide you with an enjoyable experience. All the best,

10/10 - 훌륭해요

Kirsty

좋아요: 청결 상태, 숙박 시설 상태 및 시설
2024년 4월에 2박 숙박함
답변 제공: Steve 님, 2024년 4월 17일
Good day Kirsty,Thank you so much for taking the time to provide us with your feedback. We look forward to the opportunity of welcoming you back soon!All the best,

8/10 - 좋아요

andrea

연인과의 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Good stay. Good location. Parking expensive.
2024년 4월에 1박 숙박함
답변 제공: Steve 님, 2024년 4월 17일
Good day Andrea,Thank you for taking the time to provide us with your survey! We hope to welcome you back soon. All the best,

8/10 - 좋아요

Giles Christopher 님, Amherst

연인과의 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
We stayed for this year’s opening weekend of the Bluejays, an annual event. This was our first stay at the Hyatt Regency. First impressions were very nice and the stay were very welcoming and amendable as we arrived a few hours before check-in. Our room was very clean. The decor is a bit dated, but has all the electronic conveniences such as PC dock, modern smart TV. Our room was a bit peculiar as the bathroom door was a pocket design and it was a challenge to get it to latch. Further the door and a panel on the bathroom wall were frosted glass, which may be a privacy issue for some, but more of a nuisance when someone other than yourself uses the bathroom in the middle of the night. Lit up the entire room. Location to the Rogers Centre, stores, transportation and restaurants was top shelf. Uber was easy if required. Special shout out to Zak of the hotel staff, who went out of his way to ensure we had a great stay. Thank you to him.
2024년 4월에 3박 숙박함
답변 제공: Steve 님, 2024년 4월 15일
Good day Giles,Thank you for taking the time to provide us with your feedback! We appreciate your in-depth survey, as this is a great opportunity for growth & development and understanding how we can better improve our guest experience. Thank you again,

8/10 - 좋아요

Alison

연인과의 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
The hotel is beautiful and in a good location, the only down fall was that the sleep setup was uncomfortable. The bed sheets and comforter felt like sleeping in bags, the pillows were uncomfortable and the bed was really hard. Other than that it was clean, the staff was friendly, and it was in a good area.
답변 제공: Steve 님, 2024년 4월 15일
Good day Alison,Thank you for taking the time to provide us with your feedback. We view these surveys as an opportunity for growth & development, and we will be addressing this with our team internally to see how we can continually enhance our guest experience. Thank you again and we hope to have the opportunity to welcome you back soon. All the best,

10/10 - 훌륭해요

Amenah

연인과의 여행
좋아요: 편의 시설/서비스
The room was clean. I loved the hotel. Everything is with a walking distance great for a get away weekend. I totally will be booking there again
2024년 4월에 1박 숙박함
답변 제공: Steve 님, 2024년 4월 15일
Good day Amenah, I am glad we were conveniently located for your weekend getaway! We hope to welcome you back again soon!All the best,

10/10 - 훌륭해요

Troy

단체 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
Great place to stay and very friendly staff
2024년 4월에 2박 숙박함
답변 제공: Steve 님, 2024년 4월 15일
Good day Troy,Thank you for taking the time to provide us with your feedback. I am excited to share your survey with my team, as I am positive they will be delighted to hear you enjoyed your experience with us! We look forward to the opportunity of welcoming you back soon. All the best,

10/10 - 훌륭해요

Kevin

좋아요: 청결 상태, 숙박 시설 상태 및 시설
2024년 4월에 1박 숙박함
답변 제공: Steve 님, 2024년 4월 15일
Good day Kevin,Thank you for taking the time to provide us with your feedback. Glad to hear you enjoyed your experience with us!We look forward to the opportunity of welcoming you back again soon.All the best,

8/10 - 좋아요

Jean

가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
close to theatres
2024년 4월에 1박 숙박함
답변 제공: Steve 님, 2024년 4월 15일
Good day Jean,Thank you for taking the time to provide us with your feedback. Glad we were conveniently located for where you needed to be! Hope the show was great!All the best,

10/10 - 훌륭해요

Julie

단체 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
The front desk staff was very friendly and efficient. They also left a little birthday cake my our friends 50th
2024년 4월에 1박 숙박함
답변 제공: Steve 님, 2024년 4월 15일
Good day Julie,Thank you for taking the time to provide us with your feedback! Glad to hear we could be a part of celebrating your friend's milestone and that you all had a great experience! We look forward to welcoming you back again soon. All the best,

10/10 - 훌륭해요

Antoneta

단체 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
Great staff ( thank you mikka for your help!). Great location for the city. Our room was clean!
2024년 4월에 1박 숙박함
답변 제공: Steve 님, 2024년 4월 15일
Good day Antoneta,Thank you for taking the time to provide us with your feedback. I am excited to share your survey with my team, as I am positive they will be delighted to hear you enjoyed your experience with us! We look forward to the opportunity of welcoming you back soon. All the best,

10/10 - 훌륭해요

Brian

출장 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Super friendly staff
2024년 4월에 2박 숙박함
답변 제공: Steve 님, 2024년 4월 15일
Good day Brian,Thank you for taking the time to provide us with your feedback. I am excited to share your survey with my team, as I am positive they will be delighted to hear you enjoyed your experience with us! We look forward to the opportunity of welcoming you back soon. All the best,

10/10 - 훌륭해요

Pav

좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Staff were friendly and helpful. Room was a good size and in good condition. Very close to major attractions, station, harbour and tram stop right outside takes you anywhere else.
2024년 4월에 7박 숙박함
답변 제공: Steve 님, 2024년 4월 12일
Hi Pav,Thank you so much for taking the time to provide us with your feedback. I am excited to share your survey with my team as I am positive they will be delighted to hear you enjoyed your experience with us! We look forward to the opportunity of welcoming you back soon!All the best,

10/10 - 훌륭해요

John

연인과의 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great location close to restaurants & a very short walk to the stadium for baseball
2024년 4월에 4박 숙박함
답변 제공: Steve 님, 2024년 4월 11일
Hi John,Thank you for the kind words! We are huge Blue Jays fans and glad we had the opportunity to host you! (Hopefully cheering for the home team). Hope to welcome you back soon! Go Jays Go!

10/10 - 훌륭해요

Karen

좋아요: 청결 상태, 숙박 시설 상태 및 시설
2024년 4월에 1박 숙박함
답변 제공: Steve 님, 2024년 4월 12일
Hi Karen, Thank you so much for taking the time to provide us with your feedback. I am excited to share your survey with my team as I am positive they will be delighted to hear you enjoyed your experience with us! We look forward to the opportunity of welcoming you back soon!All the best,

10/10 - 훌륭해요

Kerrie

좋아요: 청결 상태, 숙박 시설 상태 및 시설
Nice and clean , great location
2024년 4월에 1박 숙박함
답변 제공: Steve 님, 2024년 4월 11일
Hi Kerrie,Thank you for taking the time to provide us with your feedback! I am excited to share your survey with my team, as I am positive they will be delighted to hear you enjoyed your experience with us. We look forward to the opportunity of welcoming you back soon!All the best,

10/10 - 훌륭해요

Jude

좋아요: 청결 상태, 숙박 시설 상태 및 시설
Excellent. Would stay again.
2024년 4월에 1박 숙박함
답변 제공: Steve 님, 2024년 4월 11일
Hi Jude,Thank you for taking the time to provide us with your feedback! I am excited to share your survey with my team, as I am positive they will be delighted to hear you enjoyed your experience with us. We look forward to the opportunity of welcoming you back soon!All the best,

4/10 - 별로예요

Andreas

별로예요: 숙박 시설 상태 및 시설
Quite old and run-down… carpets were very dirty and old, very small bathrooms. Very boring hotel Lobby.
2024년 4월에 5박 숙박함
답변 제공: Steve 님, 2024년 4월 11일
Good day Andreas,I am sorry to hear you did not have a great experience at the hotel. We view these surveys as an opportunity for growth & development and will be reviewing your survey internally to see how we can better improve our guest experience. Your feedback is invaluable for this process, and we hope to have the opportunity to welcome you back in the future and leave you with a more positive lasting experience. All the best,

10/10 - 훌륭해요

Jason

좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Everyone was very polite and wanted to help to make sure that we enjoyed our experience.
2024년 3월에 1박 숙박함
답변 제공: Steve 님, 2024년 4월 8일
Hi Jason, Thank you so much for taking the time to provide us with your feedback! I am excited to share your feedback with my team, as I am positive they will be delighted to hear that you enjoyed your experience with us!We look forward to the opportunity of welcoming you back again soon!All the best,

6/10 - 괜찮아요

Michael

가족 여행
Great location . Very noisy though. Complained numerous times .
2024년 4월에 5박 숙박함
답변 제공: Steve 님, 2024년 4월 8일
Hi Michael, Thank you for taking the time to provide us with your feedback. I am sorry to hear of the noise disruptions experienced during your stay. We view these surveys as an opportunity for growth & development, and we will be addressing your survey with our operations team. We hope to have the opportunity to welcome you back and leave you with a more positive lasting experience.All the best,

10/10 - 훌륭해요

Klethea

좋아요: 청결 상태, 숙박 시설 상태 및 시설
Staff was so friendly. Location of property was ideal for attractions.
2024년 3월에 3박 숙박함
답변 제공: Steve 님, 2024년 4월 5일
Good day Klethea, Thank you so much for taking the time to provide us with your feedback. I am excited to share your survey response with my team, as I am positive they will be delighted to hear you enjoyed your experience with us! We look forward to welcoming you back soon.All the best,

10/10 - 훌륭해요

rifcky

아이를 동반한 가족 여행, 가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Perfect
2024년 3월에 1박 숙박함
답변 제공: Steve 님, 2024년 4월 5일
Good day Rifcky,Thank you so much for taking the time to provide us with your feedback. I am excited to share your survey response with my team, as I am positive they will be delighted to hear you enjoyed your experience with us! We look forward to welcoming you back soon.All the best,

10/10 - 훌륭해요

XIXIAN

좋아요: 청결 상태, 숙박 시설 상태 및 시설
Highly recommended
2024년 4월에 1박 숙박함
답변 제공: Steve 님, 2024년 4월 5일
Good day Xixian,Thank you so much for taking the time to provide us with your feedback. I am excited to share your survey response with my team, as I am positive they will be delighted to hear you enjoyed your experience with us! We look forward to welcoming you back soon.All the best,

8/10 - 좋아요

Sarahjane

좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Was perfect for our little getaway
2024년 4월에 1박 숙박함
답변 제공: Steve 님, 2024년 4월 5일
Good day Sarah,Thank you so much for taking the time to provide us with your feedback. I am excited to share your survey response with my team, as I am positive they will be delighted to hear you enjoyed your experience with us! We look forward to welcoming you back soon.All the best,

10/10 - 훌륭해요

Jennifer

2024년 4월에 1박 숙박함
답변 제공: Steve 님, 2024년 4월 5일
Good day Jennifer,Thank you so much for taking the time to provide us with your feedback. I am excited to share your survey response with my team, as I am positive they will be delighted to hear you enjoyed your experience with us! We look forward to welcoming you back soon.All the best,

10/10 - 훌륭해요

Patricia

단체 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Ray was amazing. Super cool and a perfect host.
2024년 4월에 1박 숙박함
답변 제공: Steve 님, 2024년 4월 5일
Good day Patricia, Thank you so much for taking the time to provide us with your feedback. I am excited to share your survey response with my team, as I am positive they will be delighted to hear you enjoyed your experience with us! We look forward to welcoming you back soon.All the best,

8/10 - 좋아요

Christine

좋아요: 청결 상태, 숙박 시설 상태 및 시설
Enjoy my stay. Staff were friendly. Everything is close.
2024년 3월에 3박 숙박함
답변 제공: Steve 님, 2024년 4월 3일
Hi Christine, Thank you so much for taking the time to provide us with your feedback! We hope to have the opportunity to host you again soon!All the best,

10/10 - 훌륭해요

Anna

좋아요: 청결 상태, 숙박 시설 상태 및 시설
Excellent location, clean and priced well.
2024년 4월에 1박 숙박함
답변 제공: Steve 님, 2024년 4월 3일
Hi Anna, Thank you for your kind words! We are glad to hear that you enjoyed your experience with us!We look forward to seeing you again soon!All the best,

10/10 - 훌륭해요

Jeiny

좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Loved my stay
2024년 1월에 4박 숙박함
답변 제공: Steve 님, 2024년 4월 3일
Hi Jeiny,We love to hear that you enjoyed your experience with us! We hope to have the opportunity to welcome you back soon! Thank you again for your kind words. All the best,

10/10 - 훌륭해요

Kara

아이를 동반한 가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
We had an excellent first visit to Toronto and we were happy with the hotel. The location was fantastic and very walkable to major tourist attractions. We had a noisy neighbor but the hotel took care of it right away. The only concern was the concierge was a bit pushy but no other complaints.
2024년 3월에 3박 숙박함
답변 제공: Steve 님, 2024년 4월 2일
Good day Kara,Thank you so much for taking the time to provide us with your feedback! I am excited to share your survey with my team as I am positive they will be delighted to hear you enjoyed your experience with us! We look forward to the opportunity of welcoming you back again soon!All the best,

6/10 - 괜찮아요

M. Drake

2024년 3월에 2박 숙박함
답변 제공: Steve 님, 2024년 4월 22일
Good day M. Drake, Thank you for taking the time to provide us with your feedback. We hope to have the opportunity to welcome you back again soon. All the best,

8/10 - 좋아요

Sergio

좋아요: 청결 상태, 숙박 시설 상태 및 시설
Nice hotel, good stay. Would come again.
2024년 3월에 1박 숙박함
답변 제공: Steve 님, 2024년 4월 2일
Hi Sergio,Thank you so much for taking the time to provide us with your feedback! We look forward to the opportunity of welcoming you back again soon!All the best,

10/10 - 훌륭해요

Real

좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Gwen is remarkable and is the reason to pick this hotel in Toronto. He was very courteous and attentive. He truly made the stay at Hyatt memorable. Thank you Gwen! I recommend for anyone looking to stay here.
2024년 3월에 1박 숙박함
답변 제공: Steve 님, 2024년 4월 2일
Good day Real, Thank you so much for taking the time to provide us with your feedback! I am excited to share your survey with my team (especially Gwen) as I am positive they will be delighted to hear you enjoyed your experience with us! We look forward to the opportunity of welcoming you back again soon!All the best,

8/10 - 좋아요

Chad

가족 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
Everyone was very nice at the Hyatt Regency.
2024년 3월에 1박 숙박함
답변 제공: Steve 님, 2024년 4월 2일
Hi Chad,Thank you so much for taking the time to provide us with your feedback! We look forward to the opportunity of welcoming you back again soon!All the best,

8/10 - 좋아요

Angus

아이를 동반한 가족 여행
좋아요: 편의 시설/서비스
I fell off from a chair in my room only had 3 wheels it hurts my back. The manager came and apologized and offered my family free breakfast. Hopefully they are really to check every hardwave before ppls stay in.
답변 제공: Steve 님, 2024년 4월 2일
Good day Angus,Thank you for taking the time to provide us with your feedback! We are sorry to hear of the incident encountered with your chair! We have submitted this to our maintenance team for further review. We view these surveys as an opportunity for growth & development and strive to always improve our guest's experience. Thank you again for taking the time to assist us with your survey! All the best,

8/10 - 좋아요

Tamara

단체 여행, 아이를 동반한 가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
The room was very clean and the staff were incredibly kind. The only comment I have is that the rooms are much smaller than they seem in pictures - with 4 people in a room it was quite tiny. Other than that, we had a fantastic stay!
2024년 3월에 1박 숙박함
답변 제공: Steve 님, 2024년 4월 2일
Good day Tamara, Thank you so much for taking the time to provide us with your feedback! We look forward to the opportunity of welcoming you back again soon!All the best,

10/10 - 훌륭해요

Eugene

2024년 3월에 1박 숙박함
답변 제공: Steve 님, 2024년 4월 22일
Good day Eugene,Thank you so much for taking the time to provide us with your feedback. I am excited to share your survey with my team, as I am positive they will be delighted to hear you enjoyed your experience with us! We look forward to the opportunity of welcoming you back soon. All the best,

10/10 - 훌륭해요

Steve

2024년 3월에 1박 숙박함
답변 제공: Steve 님, 2024년 4월 22일
Good day Steve,Thank you so much for taking the time to provide us with your feedback. I am excited to share your survey with my team, as I am positive they will be delighted to hear you enjoyed your experience with us! We look forward to the opportunity of welcoming you back soon. All the best,

10/10 - 훌륭해요

Jasmin

가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
All the staff I encountered were pleasant and helpful. Desk and store were manned 24 hours. The restaurant downstairs had a buffet breakfast with beautiful fresh fruit and an omelet bar. The parking garage is a little tight but there was always space available. It was a 8 minute walk to CN Tower and about 15 minutes to CF Eaton Centre. I would gladly stay here again.
2024년 3월에 2박 숙박함
답변 제공: Steve 님, 2024년 4월 2일
Good day Jasmin,Thank you so much for taking the time to provide us with your feedback! I am excited to share your survey with my team as I am positive they will be delighted to hear you enjoyed your experience with us! We look forward to the opportunity of welcoming you back again soon!All the best,