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햄프턴 인 코코아 비치/케이프 카나버럴 여행 후기

2.5 out of 5
햄프턴 인 코코아 비치/케이프 카나버럴
3425 N Atlantic Ave, Cocoa Beach, FL

이용 후기

9.0

매우 훌륭해요

평점 10 - 훌륭해요. 1002개 이용 후기 중 611개" "
평점 8 - 좋아요. 1002개 이용 후기 중 250개" "
평점 6 - 괜찮아요. 1002개 이용 후기 중 87개" "
평점 4 - 별로예요. 1002개 이용 후기 중 40개" "
평점 2 - 너무 별로예요. 1002개 이용 후기 중 14개" "

9.0/10

청결 상태

9.2/10

직원 및 서비스

8.6/10

편의 시설/서비스

8.8/10

숙박 시설 상태 및 시설

8.6/10

친환경

이용 후기

8/10 - 좋아요

Thomas

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Close proximity to the beach. Affordable. Good breakfast. Staff was friendly and helpful.
2024년 4월에 4박 숙박함
답변 제공: Margie F Guest relations 님, 2024년 4월 25일
Thank you, Thomas, for the positive review and feedback. Hope to host you again!

10/10 - 훌륭해요

Christine

연인과의 여행
Very clean and spacious . Great pool area and beach access.
2024년 4월에 1박 숙박함
답변 제공: Margie F Guest relations 님, 2024년 4월 22일
Thak you Christine for the great review. I will be happy to share this with the staff!Safe travels,

10/10 - 훌륭해요

Stephen

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great staff!
2024년 4월에 1박 숙박함
답변 제공: Tina MOD 님, 2024년 4월 20일
Thank you for choosing to stay with us and taking the time to leave us a review. Your feedback is greatly appreciated.

8/10 - 좋아요

Hans

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very pleasant surroundings with great amenities.
2024년 4월에 1박 숙박함
답변 제공: Tina MOD 님, 2024년 4월 20일
Thank you for choosing to stay with us and taking the time to leave us a review. Your feedback is greatly appreciated.

10/10 - 훌륭해요

Serena

Very clean. Great amenities.
2024년 4월에 1박 숙박함
답변 제공: Tina MOD 님, 2024년 4월 20일
Thank you for staying with us and taking the time to leave us a review. Your feedback is very important to us and greatly appreciated.

10/10 - 훌륭해요

Robin 님, Florence

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Lovely
2024년 4월에 1박 숙박함
답변 제공: Margie F Guest relations 님, 2024년 4월 15일
Thank you for staying with us. Its great to know you enjoyed your visit!

10/10 - 훌륭해요

Cindy

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
I came here to get on a cruise loved it
2024년 4월에 1박 숙박함
답변 제공: Margie F Guest relations 님, 2024년 4월 15일
Thak you Cindy. We are so close to the port, its gratifying to know you found our Hampton to be a great pre-cruise destination. Safe travels!

10/10 - 훌륭해요

RANAE

아이를 동반한 가족 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very happy with everything. Thank-you!
2024년 4월에 1박 숙박함
답변 제공: Margie F Guest relations 님, 2024년 4월 15일
Thank you Ranae, for choosing the Hampton Inn Cocoa Beach for your renct stay! I am so glad to hear that you enjoyed your time at our hotel.Safe travels!.

10/10 - 훌륭해요

Cory

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
No issues
2024년 4월에 1박 숙박함
답변 제공: Margie F Guest relations 님, 2024년 4월 15일
Thank you Cory for the high scores. We're happy you enjoyed your visit.Safe Travels,

8/10 - 좋아요

Jason

아이를 동반한 가족 여행
좋아요: 편의 시설/서비스
Very easy accessibility to the beach with also the amenities and access to the pool. Check in was easy due electronic sign in, but limited exposure with front desk staff and pool bar staff was poor.
2024년 4월에 1박 숙박함
답변 제공: Tina MOD 님, 2024년 4월 12일
Thank you for choosing to stay with us and thank you for taking the time to leave us a review. There is always a Guest Service Agent at the front desk 24 - 7 for assistance and the Pool Bar is open daily weather permitting. Your feedback is greatly appreciated!

8/10 - 좋아요

Ted

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
One of the best hotels in the Hampton chain.
2024년 4월에 2박 숙박함
답변 제공: Tina MOD 님, 2024년 4월 11일
Thank you staying with us and taking the time to leave us a review. Your feedback is greatly appreciated.

10/10 - 훌륭해요

Crystal

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 5박 숙박함
답변 제공: Margie F Guest relations 님, 2024년 4월 9일
Thank you for choosing Hampton Inn Cocoa Beach. We appreciate the opportunity to serve you and hope to do it again in the future!

10/10 - 훌륭해요

Terry

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Easy access to the beach and walking availability to local shops
2024년 3월에 2박 숙박함
답변 제공: Margie F Guest relations 님, 2024년 4월 2일
Thank you Terry! We appreciate your score and positive comments. Hope to see you again!

10/10 - 훌륭해요

Regina

연인과의 여행
좋아요: 편의 시설/서비스
Great room! Bed was comfortable, but the pillows were terrible. Would stay again.
2024년 3월에 1박 숙박함
답변 제공: Margie F Guest relations 님, 2024년 4월 1일
Thank you for the high scores on your review. We would like you to know that we have both feather and foam pillows in our guest rooms, as well as service round the clock to address any concerns. Next time, please call the front desk to reconfigure your pillows to your satisfaction!

10/10 - 훌륭해요

Randy

좋아요: 청결 상태, 숙박 시설 상태 및 시설
2024년 3월에 2박 숙박함
답변 제공: Margie F Guest relations 님, 2024년 4월 1일
Thank you for choosing the Hampton Inn in Cocoa Beach! We appreciate your high scores and would love to have you visit again!

10/10 - 훌륭해요

Brienne

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 4박 숙박함
답변 제공: Tina MOD 님, 2024년 3월 30일
Thank for staying with us and taking the time to leave us a review. Your feedback is very important to us and greatly appreciated.

4/10 - 별로예요

Darrell

I booked this place because it says ocean front. I thought that meant on the beach, but NO! You have about a 1/4 mile to hike to get there! Not returning to this facility. Plus they changed for parking!!!! I will NEVER EVER come back to this place! Only one small room with two queen beds for 750 dollars for two nights! Won’t be back! This was our 40th wedding anniversary and although I tried to get my wife on the beach, she just couldn’t get there and back! Oh well, I will call the next place I plan to take her before I book!!!!!!
2024년 3월에 2박 숙박함
답변 제공: Margie F Guest relations 님, 2024년 3월 25일
Darrell, I am terribly sorry to hear you had a disappointing stay with us. We try to be clear in our advertising that we are on the beachside of the street, not oceanfront. The walkway to the beach is 100 yards from our outdoor pool. I am terribly sorry that our location did not meet your expectations.

4/10 - 별로예요

Erin

가족 여행
좋아요: 직원 및 서비스, 편의 시설/서비스
Our door to balcony did not seal could see daylight though it so bug came in and wind would blow and whistle right through our room all night. The bed was hard as a rock.
2024년 3월에 2박 숙박함
답변 제공: Margie F Guest relations 님, 2024년 3월 25일
Erin, thank you for taking the time to share your experience. I apologize that you were not completely satisfied with your visit. I'm sorry we missed the opportunity to address your concerns while you were here, as we offer services 24 hours per day. We would love to have you come back and experience a higher level of customer service. Safe travels!

10/10 - 훌륭해요

Kathy

아이를 동반한 가족 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Walkable to the beach and room had partial view of the beach.
2024년 3월에 1박 숙박함
답변 제공: Margie F Guest relations 님, 2024년 3월 25일
Thank you for choosing the Hampton Inn in Cocoa Beach for your recent visit. I'm happy to hear that you enjoyed the beautiful beach and the view. Besides our friendly staff and great hot breakfast, those are our best amenities! Hope to see you soon!

10/10 - 훌륭해요

Liz

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함
답변 제공: Margie F Guest relations 님, 2024년 3월 25일
Thank you Liz for the high score! We appreciate your business. Come back soon!

10/10 - 훌륭해요

Manivannan

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Excellent place to stay, very close to beach, staffs are amazing
2024년 3월에 1박 숙박함
답변 제공: Margie F Guest relations 님, 2024년 3월 19일
Thank you for the great review. Our staff and beachside location are highlights of our Hampton Inn! We appreciate your loyalty!

6/10 - 괜찮아요

Steven

연인과의 여행
The front desk staff is AWESOME, friendly and accommodating. The rooms are bit tired. It’s becoming more common for beach type hotels to have synthetic tile flooring and no rugs. The carpets in this hotel room were worn and should be replaced or better yet removed in favor of tile etc.,The gross part was the toilet had feces marks left behind by the previous guests. The view was nice from our room that although it overlooks the parking lot also presented a view of the ocean and a beautiful sunrise. We were also able to see the pool from our balcony. The AC unit was on the noisy side and did disturb our sleep so much I was forced to turn it off. Luckily we were able to keep the balcony door opened a crack to keep the fresh air flowing. The hotel definitely needs some TLC and it’s not a cheap hotel so I guess I was expecting a bit of a nicer building. Again the front desk staff was very nice, very friendly, and truly kind.
2024년 3월에 1박 숙박함
답변 제공: Tina MOD 님, 2024년 3월 18일
Thank you for staying with us and taking the time to leave us a review. Your feedback is very important to us and the issues you presented are under review.

10/10 - 훌륭해요

Kathryn

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함
답변 제공: Margie F Guest relations 님, 2024년 3월 19일
Thank you Kathryn for the 5 star review. We value your opinion!

10/10 - 훌륭해요

Wade

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함
답변 제공: Margie F Guest relations 님, 2024년 3월 19일
Thank you Wade for a perfect score! Hope to see you back at the Hampton Inn when you visit this area again.

10/10 - 훌륭해요

James

2024년 3월에 1박 숙박함
답변 제공: Margie F Guest relations 님, 2024년 4월 8일
Thank you for the high score. We're delighted to hear you were happy with your stay. Safe travels!

10/10 - 훌륭해요

Tara

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Hotel was clean and our room was updated. Large balcony with chairs and staff was very nice. Huge breakfast area.
2024년 3월에 1박 숙박함
답변 제공: Tina MOD 님, 2024년 3월 16일
Thank you for staying with us and taking the time to leave us a review. Your feedback is very important to us and greatly appreciated.

10/10 - 훌륭해요

Douglas

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great, you need to get real pillows.
2024년 3월에 1박 숙박함
답변 제공: Tina MOD 님, 2024년 3월 16일
Thank you for staying with us and taking the time to leave us a review. We will take your feedback into consideration, and it is greatly appreciated.

6/10 - 괜찮아요

Cara

별로예요: 편의 시설/서비스
The beach was so far to walk to, the ocean “view” is so far you can barely see, the advertisement was very deceiving. I never could get the wifi to work- it said the certificate was for 114 days in the future and the connection was unsafe so my mac wouldn’t connect. I asked for it to be fixed but no one could help me. Very disappointing stay. I won’t stay there again.
2024년 2월에 2박 숙박함
답변 제공: Tina MOD 님, 2024년 3월 16일
Thank you for staying with us and taking the time to leave us a review. Your feedback is very important to us and the issues you presented are under review.

10/10 - 훌륭해요

Jorn

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice area, check in okay, nice staff and room.
2024년 3월에 1박 숙박함
답변 제공: margie/gest relatons 님, 2024년 3월 12일
Thank you for the high score. We look forward to your next visit

10/10 - 훌륭해요

David

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함
답변 제공: Tina MOD 님, 2024년 3월 12일
Thank you for staying with us and taking the time to leave us a review. Your feedback is greatly appreciated.

8/10 - 좋아요

Kristine

가족 여행
좋아요: 편의 시설/서비스
Daytime staff were amazing - shout out to Carla for her help! Evening person was not friendly at all - our flight was majorly delayed and we arrived at 3:00 am and it seemed we were putting her out. Very nice rooms but proble wouldn’t stay again because of the late check in experience.
2024년 3월에 1박 숙박함
답변 제공: Margie F Guest relations 님, 2024년 3월 11일
Thank you for taking the time to share your feedback. I apologize for the unwelcoming check in you experienced, after such trying travel day. This will be addressed with the agent. I light of that, it was particularly gracious of you to extend the nice comments about Carla. I will be happy to share that with Carla. Safe travels!

10/10 - 훌륭해요

Heather

좋아요: 청결 상태
2024년 3월에 1박 숙박함
답변 제공: Margie F Guest relations 님, 2024년 3월 11일
Many thanks for the high scores. Hope to see you again!

10/10 - 훌륭해요

Kristina

가족 여행
좋아요: 편의 시설/서비스
Friendly staff
2024년 2월에 1박 숙박함
답변 제공: Tina MOD 님, 2024년 3월 4일
Thank you for staying with us and taking the time to leave us a review. Your feedback is greatly appreciated.

10/10 - 훌륭해요

Dan

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함
답변 제공: Tina MOD 님, 2024년 3월 4일
Thank you for staying with us and taking the time to leave us a review. Your feedback is greatly appreciated.

10/10 - 훌륭해요

Jeff

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
WAlking distance to everything
2024년 2월에 2박 숙박함
답변 제공: Margie Ferrentino/Guest relations 님, 2024년 2월 26일
Jeff, it's wonderful to hear you appreciate our great location to the beach, restaurants, shops and entertainment. Thank you!

10/10 - 훌륭해요

Heather

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
.
2024년 2월에 1박 숙박함
답변 제공: Margie Ferrentino/Guest relations 님, 2024년 2월 26일
Heather, thank you for taking the time to respond! We count on the valuable feedback form our guests!

10/10 - 훌륭해요

Fausto

연인과의 여행, 반려동물 동반 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great property with good amenities. They are next on the beach side, next to courtyard that gives you access to their pool and jacuzzi. We also took a ride by the main Hilton where you can enjoy their Tiki bar with entertainment. Overall great impression. Staff was very friendly, helpful, not the least smiling faces.
2024년 2월에 2박 숙박함
답변 제공: Margie Ferrentino/Guest relations 님, 2024년 2월 26일
Thank you, Fausto, for the great review and comments. It's wonderful to hear that the friendly staff and our partners amenities enhanced your stay. Hope to see you again!

10/10 - 훌륭해요

Barbara

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice hotel. Bit of a walk to beach, but so worth it. Pool area is nice with a little tiki bar. Room clean and comfortable.
2024년 2월에 1박 숙박함
답변 제공: Margie Ferrentino/Guest relations 님, 2024년 2월 26일
Barbara, it's so nice to hear you enjoyed our hotel and the beachside location!

10/10 - 훌륭해요

Timothy

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 1박 숙박함
답변 제공: Margie Ferrentino/Guest relations 님, 2024년 2월 26일
Thank you, Timothy, for the high scores. Come back soon!

4/10 - 별로예요

Nelda

가족 여행
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
Sink did not drain. Beds were terribly uncomfortable. Not worth $200 at all!
2024년 2월에 1박 숙박함
답변 제공: Margie Ferrentino/Guest relations 님, 2024년 2월 26일
I'm sorry to hear that you were not satisfied with your stay. Guest satisfaction is our goal. Please feel free to reach out to us directly, so that we can better address your concerns.

8/10 - 좋아요

Scottie

좋아요: 청결 상태, 숙박 시설 상태 및 시설
The front desk was pretty rude
2024년 1월에 1박 숙박함
답변 제공: Chad L 님, 2024년 2월 1일
Hello Scottie, I am so sorry to hear you felt as though our staff was rude. This kind of feedback is very atypical for the front desk staff here. I do apologize that your friend was unable to check in upon arrival because the reservation was not in her name. She also did not have a valid ID, so we could not proceed any further until your arrival due to these security concerns. I apologize for any inconvenience this may have caused, but for obvious reasons we do take our guests' safety very seriously.

10/10 - 훌륭해요

Karen

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Easy access to the beach
2024년 1월에 1박 숙박함
답변 제공: Chad L 님, 2024년 2월 1일
Good Afternoon Karen, thank you so much for the perfect review. Our team strives to make every guest as comfortable as possible. We are glad to see you were content with your stay. Please call us if you ever need anything!

10/10 - 훌륭해요

Sharon 님, Maplewood

단체 여행
좋아요: 편의 시설/서비스
Wonderful staff
2024년 1월에 1박 숙박함
답변 제공: Chad L 님, 2024년 2월 1일
Good Afternooon Sharon, thank you so much for your positive feedback regarding our staff. All of our departments work hard to provide a quality experience for each of our guests. Please come and see us next time you're in town!

10/10 - 훌륭해요

Jo anne

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Convenience of getting around
2024년 1월에 2박 숙박함
답변 제공: Chad L 님, 2024년 2월 1일
Hello Jo Anne, thank you so much for your kind words and positive review. We hope you make it back down to Cocoa Beach to see us again soon!

10/10 - 훌륭해요

Jennifer

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 1월에 1박 숙박함
답변 제공: Chad L 님, 2024년 2월 1일
Good Afternoon Jennifer! We here at the Hampton Inn Cocoa Beach are very appreciative of your business and the positive review.

10/10 - 훌륭해요

Michelle 님, Deerfield Beach

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2024년 1월에 1박 숙박함
답변 제공: Chad L 님, 2024년 2월 1일
Hello Michelle, we really appreciate the perfect score. Please come and see us again soon!

8/10 - 좋아요

James

2024년 1월에 2박 숙박함
답변 제공: Chad L 님, 2024년 2월 1일
Thank you for your positive review. We hope you will visit us again soon!

10/10 - 훌륭해요

Leanne R

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great front staff!!! Super friendly & accomodating :)
2024년 1월에 1박 숙박함
답변 제공: Chad L 님, 2024년 2월 1일
Good Afternoon Leanne, thank you so much for your kind words about our front desk staff. They all work very hard to create a warm and welcoming environment. Your recognition is greatly appreciated.

6/10 - 괜찮아요

Robert

아이를 동반한 가족 여행
좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Staying here consecutively I was surprised that parking is now charged $10 per night. Given the hotel price, taxes and fees this was unexpected. Breakfast is decent.
2024년 1월에 1박 숙박함
답변 제공: Chad L 님, 2024년 2월 1일
Good Afternoon Robert, we appreciate your continued business here at the Hampton Inn Cocoa Beach. Our parking fee did begin a little more than a year ago, and while I apologize for any inconvenience, we hope to see you back soon!

4/10 - 별로예요

ray

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Water only hot after 8
Hot water wasn’t hot if trying to take a bath early in the morning
2023년 12월에 3박 숙박함
답변 제공: Chad L 님, 2024년 2월 1일
Good Afternoon Ray, I am very sorry to hear about your experience. We strive to make our guests as comfortable as possible and I apologize for the inconveniences this caused. Please feel free to reach out to me directly for more information.