바(숙박 시설 내)
예약 가능 여부 확인

더 워터 타워 인, BW 프리미어 컬렉션 여행 후기

3.5 out of 5
더 워터 타워 인, BW 프리미어 컬렉션
360 Great Northern Rd, Sault Ste. Marie, ON

이용 후기

8.4

매우 좋아요

평점 10 - 훌륭해요. 1003개 이용 후기 중 482개" "
평점 8 - 좋아요. 1003개 이용 후기 중 302개" "
평점 6 - 괜찮아요. 1003개 이용 후기 중 108개" "
평점 4 - 별로예요. 1003개 이용 후기 중 75개" "
평점 2 - 너무 별로예요. 1003개 이용 후기 중 36개" "

8.6/10

청결 상태

8.8/10

직원 및 서비스

8.4/10

편의 시설/서비스

8.2/10

숙박 시설 상태 및 시설

8.2/10

친환경

이용 후기

6/10 - 괜찮아요

Julia

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
Bar wasn’t open until 4 but then closed at 11 on some nights. Was never open until 2am which made no sense to me. The rooms DO NOT have microwaves. First time I’ve been to a hotel room with no microwave. Anyways, I don’t think the price I paid was worth it. I paid almost $700 to stay for 3 nights and it was maybe average. Staff is fine just way too overpriced.
2024년 4월에 3박 숙박함

10/10 - 훌륭해요

Ken

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We had a large suite with jetted tub and a fireplace. Lovely suite overall with ample space. Staff were accommodating and very helpful. Free parking was available. There is plenty of shopping and many dining options nearby. Pizza from the hotel’s restaurant was tasty. Overall, best experience in SSM.
2024년 4월에 1박 숙박함
답변 제공: Nicole 님, 2024년 5월 2일
Thank you so much for the wonderful review! We are so happy you enjoyed yourself and we look forward to seeing you again soon.

10/10 - 훌륭해요

Katelynn

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
had everything we needed. we had no need to leave the hotel for anything :)
2024년 4월에 1박 숙박함
답변 제공: Nicole 님, 2024년 4월 28일
Thank you for taking the time to review your stay and we are so happy to hear that you enjoyed your time with us here at the Water Tower Inn - see you again soon!

2/10 - 너무 별로예요

Fredrick

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스
Easy check in. Lots of options around.
2024년 4월에 1박 숙박함
답변 제공: Beverley 님, 2024년 4월 19일
Good Afternoon Fredrick, I would like to better understand your score of 1 out of 5 if it seems like you enjoyed the options around the property and the ease of check in. Please feel free to reach out directly so we can understand how we can exceed your expections in the future.

10/10 - 훌륭해요

WILLIAM

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Everything is good
2024년 4월에 1박 숙박함
답변 제공: Nicole 님, 2024년 4월 28일
Thank you for taking the time to review your stay. We hope to see you again soon!

10/10 - 훌륭해요

Lucille

좋아요: 청결 상태, 직원 및 서비스
Was a bit confusing getting around the building. The area we arrived at had many pot hole. Over by the ev plug in area. But I did notice many roads at this time of year are all like that. Otherwise good.
2024년 4월에 2박 숙박함
답변 제공: Nicole 님, 2024년 4월 28일
Thank you for taking the time to review your stay and we are so happy to hear that you enjoyed your time with us here at the Water Tower Inn - see you again soon!

10/10 - 훌륭해요

ROBERT

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 2박 숙박함
답변 제공: Nicole 님, 2024년 4월 28일
Thank you for taking the time to review your stay and we are so happy to hear that you enjoyed your time with us here at the Water Tower Inn - see you again soon!

4/10 - 별로예요

Steven

아이를 동반한 가족 여행
별로예요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Lots of issues right from check in. From staff and service to amenities in hotel unavailable or not working properly etc. the list is too long for here. Has great potential if they put some effort in, otherwise wouldn’t recommend it.
2024년 3월에 1박 숙박함
답변 제공: Nicole 님, 2024년 4월 1일
Thank you for your review. I would welcome a conversation as to what we could have done to make your stay with us more enjoyable. I have looked into your reservation and there are no notes regarding any concerns you could have had during your stay with us. We would have gladly taken care of any situation that you would have informed us of. Please next time let us know so we can make it right. We hope you have a great day and we do hope you will give us the chance to show you just how great your stay can be!

8/10 - 좋아요

Aaron

아이를 동반한 가족 여행, 가족 여행
Great place to stay. Restaurant and pub. Swimming all in one place. It’s great
2024년 3월에 2박 숙박함
답변 제공: Nicole 님, 2024년 4월 28일
Thank you for taking the time to review your stay and we are so happy to hear that you enjoyed your time with us here at the Water Tower Inn - see you again soon!

10/10 - 훌륭해요

Jordan

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 2박 숙박함
답변 제공: Nicole 님, 2024년 4월 28일
Thank you for taking the time to review your stay and we are so happy to hear that you enjoyed your time with us here at the Water Tower Inn - see you again soon!

10/10 - 훌륭해요

Heather

아이를 동반한 가족 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Outdoor hot tub was wonderful
2024년 3월에 1박 숙박함
답변 제공: Nicole 님, 2024년 4월 28일
Thank you for taking the time to review your stay and we are so happy to hear that you enjoyed your time with us here at the Water Tower Inn - see you again soon!

10/10 - 훌륭해요

Susan

2024년 3월에 3박 숙박함
답변 제공: Nicole 님, 2024년 4월 28일
Thank you for taking the time to review your stay and we are so happy to hear that you enjoyed your time with us here at the Water Tower Inn - see you again soon!

10/10 - 훌륭해요

Jack

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 2박 숙박함
답변 제공: Nicole 님, 2024년 4월 28일
Thank you for taking the time to review your stay and we are so happy to hear that you enjoyed your time with us here at the Water Tower Inn - see you again soon!

10/10 - 훌륭해요

Nancy

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We love staying at this hotel. The food is great, the pool is wonderful, and the rooms are very clean. The staff is super helpful and it is nice that some of them remember us from year to year.
2023년 12월에 5박 숙박함
답변 제공: Nicole 님, 2024년 4월 28일
Thank you for taking the time to review your stay and we are so happy to hear that you enjoyed your time with us here at the Water Tower Inn - see you again soon!

6/10 - 괜찮아요

Craig

출장 여행
좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
Checked into my room, the room was cold, thermostat was set to 65. Should preheat booked rooms before check-in for customers especially in winter. The decor is dated the carpet in the hallways is old and worn and the TV didn’t work, had to call the front desk for service. The pub food was mediocre at best. The oil for the fries needed to be changed 2 weeks ago, the bread was stale the meat overcooked and the lettuce was brown. Only good thing was the beer was cold and the faces were friendly. The staff try as hard as they can but obviously this place needs a complete makeover. First time and last time staying here. Staff get a “B” for effort, facility gets a “D” for lack of investment in the conditions and lack of detail to ensure customer comfort. It’s a competitive world, they could do way better for what they charge for the rooms. Giving this place a “C” and even that’s a stretch.
2024년 3월에 1박 숙박함
답변 제공: Nicole 님, 2024년 4월 28일
Thank you for taking the time to review your stay and for letting us know some of your concerns. I have passed this along to the management team. We hope to get the chance to have you stay with us again.

6/10 - 괜찮아요

Amy

2024년 3월에 1박 숙박함
답변 제공: Nicole 님, 2024년 3월 18일
Hi Amy - thank you for taking the time to review your stay. If you have any further information that would have improved your stay with us I would love for you to reach out to me - Thank you - Nicole - Reception Supervisor

6/10 - 괜찮아요

Barb

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
The room was clean and comfortable. There were screaming kids in two different units close to us. Dogs barking in the parking lot outside our window. Very noisy building and hard to get rest. For the life of me, I don’t know why hotels don’t put kids away from adults. They run up and down the halls yelling, screaming and crying at all hours - very frustrating when you just want to rest. We also wished the restaurant was better. The menu online looked limited therefore we had to go out for dinner.
2024년 3월에 1박 숙박함

8/10 - 좋아요

Megan

아이를 동반한 가족 여행
좋아요: 직원 및 서비스, 편의 시설/서비스
The pool and hot tub are great but the sauna and indoor hot tub were out of service. I witnessed a lot of people from out of town be very disappointed
2024년 2월에 1박 숙박함

8/10 - 좋아요

Ann

좋아요: 청결 상태, 편의 시설/서비스
A vehicle was stolen from parking lot day of checkin
2024년 2월에 1박 숙박함

8/10 - 좋아요

Christine

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
.
2024년 2월에 1박 숙박함

8/10 - 좋아요

David

출장 여행
Ok
2024년 2월에 1박 숙박함

6/10 - 괜찮아요

Kristen

가족 여행
좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
The property is in need of some updates as it is becoming quite tired looking. During our stay the indoor hottub was closed for maintenance but the outdoor hottub was initially working, then closed for maintenance. Many guests stay at this location for these amenities so it was disappointing not to have access to these over a long holiday weekend.
2024년 2월에 3박 숙박함

10/10 - 훌륭해요

Keegan

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
My buddy and I stay here every winter when we go skiing. We love the hot tub and pool area and they have a great restaurant connected to the hotel. Sadly the hot tub was out of service during our stay this time.
2024년 2월에 2박 숙박함

10/10 - 훌륭해요

Junior

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Amazing view from our room of the stretch... Loved the bathrobes
2024년 2월에 1박 숙박함

10/10 - 훌륭해요

marie

2024년 2월에 1박 숙박함
답변 제공: Nicole 님, 2024년 4월 28일
Thank you for taking the time to review your stay and we are so happy to hear that you enjoyed your time with us here at the Water Tower Inn - see you again soon!

10/10 - 훌륭해요

Carrie

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Love this hotel. Highly recommend. Great pool, hot tub sauna. Casey’s restaurant is good food rooms are clean, quiet and safe
2024년 2월에 1박 숙박함

10/10 - 훌륭해요

Yvonne

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We always enjoy our stay at the Water Tower Inn. We love Casey's Restaurant and the Cabana pool, sauna and outdoor hot tub.
2024년 2월에 1박 숙박함

6/10 - 괜찮아요

Elizabeth

가족 여행
좋아요: 직원 및 서비스, 편의 시설/서비스
We booked for 5 people and this room could not accommodate 5 people, only 4 people.
2024년 2월에 2박 숙박함

8/10 - 좋아요

Andrea

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Hot tub for the win
2024년 2월에 1박 숙박함

10/10 - 훌륭해요

Cole

Great impression
2024년 2월에 1박 숙박함

6/10 - 괜찮아요

Lisa

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 2박 숙박함

8/10 - 좋아요

Nicholas

2024년 1월에 2박 숙박함
답변 제공: Nicole 님, 2024년 4월 28일
Thank you for taking the time to review your stay and we are so happy to hear that you enjoyed your time with us here at the Water Tower Inn - see you again soon!

10/10 - 훌륭해요

Gary

가족 여행
Such a great place to be! So nice to walk down to eat great food to
2024년 1월에 2박 숙박함

8/10 - 좋아요

Sylvie

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2024년 1월에 1박 숙박함

10/10 - 훌륭해요

Anthony

2024년 1월에 1박 숙박함

10/10 - 훌륭해요

Jenna

아이를 동반한 가족 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very clean! Nice pool and outdoor hotub areas! Friendly staff
2023년 12월에 1박 숙박함

8/10 - 좋아요

Michael 님, Parry Sound

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 12월에 2박 숙박함

8/10 - 좋아요

Darren

가족 여행
좋아요: 직원 및 서비스
Overall nice, but could use a refresh.
2023년 12월에 3박 숙박함

8/10 - 좋아요

Shandra

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함

10/10 - 훌륭해요

shawn

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 2박 숙박함

10/10 - 훌륭해요

John

가족 여행
좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 11월에 1박 숙박함

6/10 - 괜찮아요

Hunter

2023년 12월에 1박 숙박함

8/10 - 좋아요

Heather

아이를 동반한 가족 여행, 반려동물 동반 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스
We came especially for the pool and Cabbana spa they boast. But the pools had their heaters broken. Thankfully their outdoor hot tub was working well, but this meant that it became overcrowded quite often because the indoor hot tub was cold. Their regular pool was frigid cold, and hardly anyone was able to comfortably swim in it. This was pretty disappointing but we still had a decent time overall.
2023년 12월에 2박 숙박함

6/10 - 괜찮아요

Keron

2023년 12월에 1박 숙박함

10/10 - 훌륭해요

David

연인과의 여행, 아이를 동반한 가족 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Really friendly and welcoming staff. Casey’s restaurant attached is phenomenal dining option and extremely convenient. Pool, hot tub, sauna, all well maintained and great for recreation and relaxing. Only slight was one of the elevators was out of order, but I’m sure that will be repaired quickly
2023년 12월에 1박 숙박함

10/10 - 훌륭해요

Edith

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Kudos to Water Tower Inn for the land acknowledgment to the First Nation people. Great job!
2023년 11월에 1박 숙박함

10/10 - 훌륭해요

Jason

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Easy and quick check-in
2023년 11월에 1박 숙박함

6/10 - 괜찮아요

James

좋아요: 직원 및 서비스
별로예요: 편의 시설/서비스
Beds were lumpy and old. No usb to charge phone no microwave. No free continental breeakfast or coffee. No in room amenities
2023년 11월에 3박 숙박함

8/10 - 좋아요

Amber

2023년 11월에 1박 숙박함

8/10 - 좋아요

Mary

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The room was great! The table was dirty and some random dirty spots on the wall but otherwise a great experience! Love that the girls could have their space for their sleepover while mama got her own space too!
2023년 11월에 1박 숙박함