근처 해변

엘리먼트 온 쿨룸 비치 여행 후기

4.5 out of 5
엘리먼트 온 쿨룸 비치
1808 David Low Way, Coolum Beach, QLD

이용 후기

9.2

매우 훌륭해요

평점 10 - 훌륭해요. 215개 이용 후기 중 142개" "
평점 8 - 좋아요. 215개 이용 후기 중 57개" "
평점 6 - 괜찮아요. 215개 이용 후기 중 11개" "
평점 4 - 별로예요. 215개 이용 후기 중 4개" "
평점 2 - 너무 별로예요. 215개 이용 후기 중 1개" "

9.0/10

청결 상태

8.8/10

직원 및 서비스

9.6/10

편의 시설/서비스

8.8/10

숙박 시설 상태 및 시설

10/10

친환경

이용 후기

10/10 - 훌륭해요

James

2024년 3월에 2박 숙박함
답변 제공: Element on Coolum Beach 님, 2024년 4월 22일
Thanks for your 5/5 review score James! We are pleased that you enjoyed your stay and hope to see you again soon.

10/10 - 훌륭해요

Jessica

아이를 동반한 가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Amazing place to stay
2024년 3월에 8박 숙박함
답변 제공: Element on Coolum Beach 님, 2024년 4월 22일
Thank you for taking the time to review your stay with us Jessica. We are so pleased that you enjoyed your stay and look forward to welcoming you back soon.

10/10 - 훌륭해요

Melissa

좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Enjoyed my stay at Element on Coolum! Very clean, comfortable and spacious. Easy check-in and check-out process - staff is friendly. The location is across the street from Coolum Beach with plenty of options to eat, shop, etc. The grocery store, Cole’s, is right around the corner. The kitchen was stocked with all the utensils and appliances you’d likely need. Washer and Dryer is available in the unit (although the they are quite loud). The property felt safe with gated parking and secure entry - accessed by key fob. Beautiful landscaping as well. After traveling for some time this was the most I felt like home, and I loved it! I’d definitely stay here again.
2024년 3월에 4박 숙박함
답변 제공: Element on Coolum Beach 님, 2024년 4월 22일
Thank you so much for your 5/5 review and recommendation Melissa. We are so happy that you enjoyed your stay, your apartment, the Resort facilities and our location. We look forward to welcoming you back when you next travel to Coolum Beach.

10/10 - 훌륭해요

Dianne

좋아요: 청결 상태, 숙박 시설 상태 및 시설
Very enjoyable stay. Longer next time
2023년 10월에 2박 숙박함
답변 제공: Element on Coolum Beach 님, 2023년 11월 22일
Thank you for taking the time to leave a review score from your recent stay with us. We are so pleased that you enjoyed your stay and look forward to welcoming you back soon.

10/10 - 훌륭해요

Judy

연인과의 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Our stay at Element is always enjoyable. The unit was pristine and the outside areas were extremely well maintained. Staff are always exceptionally helpful. Will look forward to our next visit.
2023년 4월에 5박 숙박함
답변 제공: Element on Coolum Beach 님, 2023년 5월 2일
Thank you for your 5/5 review Judy. We are so pleased that you enjoyed your stay and hope to see you again soon.

10/10 - 훌륭해요

Denise

2023년 4월에 4박 숙박함
답변 제공: Element on Coolum Beach 님, 2023년 5월 2일
Thank you for your 10/10 review Denise. We are so pleased that you enjoyed your stay and hope to see you again soon.

10/10 - 훌륭해요

Aran

가족 여행
좋아요: 청결 상태, 객실의 편안함
Fantastic
Fantastic location, huge living areas and beds. Property managers were great . We will definitely be back. Awesome family weekend getaway.
2023년 2월에 2박 숙박함
답변 제공: Element on Coolum Beach 님, 2023년 3월 2일
Thank you for your 10/10 review Aran. We are so pleased that you enjoyed your stay, your apartment, the Resort facilities and our location. I will pass on your lovely words to the Team here at Element on Coolum Beach and hope to see you again soon.

10/10 - 훌륭해요

Kirsty

좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 2월에 2박 숙박함
답변 제공: Element on Coolum Beach 님, 2023년 3월 7일
Thank you for your 5/5 review Kristy. We hope you will choose to stay with us again when you next travel to the Sunshine Coast.

10/10 - 훌륭해요

Kelly

가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
We really enjoyed our stay. Everything about the property was excellent. The staff, the amenities, the apartment was well appointed. Comfortable beds Great pool. Great location. Close to shops and places to eat. Close to the beach. Everything close. The apartment was very clean. Gardens well maintained. Would happily stay at Element again.
답변 제공: Element on Coolum Beach 님, 2022년 12월 21일
Thank you for your 5/5 review Kelly. We are so happy that you enjoyed your stay, your apartment, the Resort facilities and our location. We look forward to welcoming you back soon.

10/10 - 훌륭해요

Wendy

좋아요: 청결 상태, 객실의 편안함
2022년 12월에 5박 숙박함
답변 제공: Element on Coolum Beach 님, 2022년 12월 21일
Thank you for your 10/10 review Wendy. We are so pleased that you enjoyed your stay and hope to see you again soon.

8/10 - 좋아요

Daniella

단체 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
The apartment was well set out and had most things that we needed in the kitchen, bathrooms etc. We did have a few ants in the apartment crawling up the walls and kitchen bench. Thtvwas our only issue though so quite a small thkng. I would stay again
2022년 11월에 2박 숙박함
답변 제공: Element on Coolum Beach 님, 2022년 11월 26일
Thank you for your review Daniella. We are pleased that you were happy with your allocated apartment. We do regularly have pest control in and this was done on the 15 November (just 2 days after your stay). We do hope you will choose to stay with us again in future.

10/10 - 훌륭해요

Lauren

단체 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
2022년 7월에 3박 숙박함
답변 제공: Element on Coolum Beach 님, 2022년 8월 1일
Thank you for your 5/5 review Lauren. We are pleased that you enjoyed your stay and hope to see you again when you next visit the Sunshine Coast.

10/10 - 훌륭해요

Kelly

가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
We had a wonderful stay at Element on Coolum. The manager Susannah was lovely and made us feel very welcome with an informative and relaxed check in. The grounds of the complex are so well kept with a beautiful tropical feel and the heated pool was a bonus during this cooler month. Our boys loved floating on the pool beanbags. We stayed in a 2 bedroom unit and it was very spacious and immaculately clean. The coastal styling was very tasteful and the kitchen was well equipped with anything you may need during your stay. We cannot wait to come back and stay again!
2022년 7월에 2박 숙박함
답변 제공: Element on Coolum Beach 님, 2022년 7월 21일
Thank you so much for your lovely review Kelly. We are so happy that you enjoyed your stay and look forward to welcoming you back in the near future.

10/10 - 훌륭해요

Gary

단체 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Really enjoyed our stay and would recommend. Will be staying again for sure.
2022년 4월에 3박 숙박함
답변 제공: Element on Coolum Beach 님, 2022년 5월 4일
Thank you for your lovely review Gary. We are glad that you enjoyed your stay and look forward to seeing you again soon.

10/10 - 훌륭해요

Lea

가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
We have stayed at Elements many times for work and holidays. Lizzie is wonderful at Reception and any issues are always addressed. Always very clean in the rooms and outside. The pool and surrounds are immaculate. Always feel at home here and we walk to everything. No need for the car . Wonderful for families and safe.
2022년 3월에 4박 숙박함
답변 제공: Element on Coolum Beach 님, 2022년 4월 13일
Thank you for your lovely review Lea. We are so happy that you enjoyed your stay and hope to see you again soon. I will pass on your kind words to Lizzy :)

10/10 - 훌륭해요

Kim

가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Rooms were spacious and clean. Hotel was convenient and a small walk to lots of great restaurants and the beach
2022년 2월에 2박 숙박함
답변 제공: Element on Coolum Beach 님, 2022년 2월 18일
Thank you for your 5/5 review Kim. We are so happy that you enjoyed your stay, your apartment, the Resort facilities and our location. We hope you will choose to stay with us again soon.

10/10 - 훌륭해요

Anne

가족 여행
좋아요: 청결 상태, 객실의 편안함
Excellent apartment
Our two bedroom apartment was very roomy, clean and well equipped. The management checked to see what bedding configuration we required and arranged a parking space for my daughter. Excellent, friendly service. Very central location but limited ocean view.
2021년 12월에 3박 숙박함
답변 제공: Element on Coolum Beach 님, 2021년 12월 20일
Thank you for your 10/10 review Anne. We are so happy that you enjoyed your stay and you were well looked after. We hope you will choose to stay with us again when next travelling to the Sunshine Coast.

10/10 - 훌륭해요

Lindsey

좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
2021년 12월에 2박 숙박함

8/10 - 좋아요

ALISON

가족 여행
좋아요: 편의 시설/서비스, 숙박 시설 상태 및 시설
Our 2 bedroom apartment was massive! Loved the light up TV! One thing I was disappointed is that we didn't have beach view and this property doesn't have hot spa especially on a cloudy day! Good location to everything.
2021년 11월에 2박 숙박함
답변 제공: General Manager 님, 2021년 12월 3일
Hi Alison we are glad to hear you enjoyed your stay, we are centrally located, close to everything. All of the things you wished for are available but you need to select that specific Apartment when booking. Its almost too late to change upon arrival as the Seaviews/Pool views usually book out first. Cheers The Team @ Element on Coolum Beach

10/10 - 훌륭해요

Nicole

2021년 6월에 6박 숙박함
답변 제공: Element on Coolum Beach 님, 2021년 7월 6일
Thank you for your 10/10 review Nicole. We are so pleased that you enjoyed your stay and hope to see you again soon.

10/10 - 훌륭해요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Beautiful location and space to stay, very friendly and helpful staff.
2021년 6월에 2박 숙박함
답변 제공: Element on Coolum Beach 님, 2021년 6월 22일
Thank you for your 5/5 review. We are so happy that you enjoyed your stay and hope to see you again soon.

10/10 - 훌륭해요

Christie

가족 여행
좋아요: 청결 상태, 객실의 편안함
Excellent family apartment
Only criticism was that the beds were too firm and we all ended up with sore backs. The apartment was clean, spacious and modern. The location was central to everything. We loved staying here.
2021년 5월에 3박 숙박함
답변 제공: Element on Coolum Beach 님, 2021년 5월 13일
Thank you for your 10/10 review Christie. We are glad that you enjoyed your stay and we hope to see you again soon.

10/10 - 훌륭해요

실제 이용하신 고객

아이를 동반한 가족 여행, 가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great place to stay can’t wait to go back
2021년 4월에 6박 숙박함
답변 제공: Element on Coolum Beach 님, 2021년 4월 11일
Thank you for your review. We are so glad that you enjoyed your stay and hope to see you again soon.

10/10 - 훌륭해요

실제 이용하신 고객

단체 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
The apartment and balcony were huge, very well-equipped kitchen, and the reception staff were very helpful and friendly. Couldn't get a better location and it was quiet despite being in the centre of town and so close to the beach.
2021년 1월에 2박 숙박함
답변 제공: Element on Coolum Beach Team 님, 2021년 1월 22일
Thank you for your 5/5 review. We are so happy that you enjoyed your stay, your apartment, the Resort facilities and our location. We hope you will choose to stay with us again when next travelling to Coolum Beach.

10/10 - 훌륭해요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
We found the apartment clean and great toiletries were provided.
2021년 1월에 3박 숙박함
답변 제공: General Manager 님, 2021년 1월 11일
Great feedback, thank you! Our priority is our guest's comfort.

8/10 - 좋아요

실제 이용하신 고객

단체 여행
좋아요: 청결 상태, 객실의 편안함
Accommodation was nice and comfortable and had all the facilities needed for a relaxing stay. Did find the constant text messages annoying though and didn’t seem necessary
2020년 12월에 2박 숙박함
답변 제공: EOCB 님, 2020년 12월 28일
Thank you for your kind review, and we're extremely pleased to hear you had a relaxing stay. Communication is something we take pride in and a simple call to the office or a STOP by text would have very quickly solved the issue.

10/10 - 훌륭해요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great location. Friendly staff at check in. Modern and spacious rooms.
2020년 11월에 3박 숙박함
답변 제공: Element on Coolum Beach 님, 2020년 12월 12일
Thank you for your 5/5 review. We are glad that you enjoyed your stay and hope to see you again soon.

8/10 - 좋아요

Heidi

좋아요: 청결 상태, 객실의 편안함
Nice place. Check in didn’t go well as I was told I was meant to receive a text message which I never got. I was told Expedia gave the wrong details & the first person I spoke to was rude & made me worry they didn’t have my booking. The second person was lovely & helped me out.
2020년 10월에 3박 숙박함
답변 제공: EOCB 님, 2020년 10월 12일
Dear Heidi, Gosh having a trouble shooting conversation about why you didnt receive our automatic check in details is not rude. We were concerned as well, but happily within sixty seconds we worked we had the wrong number, no blame just an explanation. When we do receive incorrect details from booking agents its usually user error so it pays to just check you have typed in your correct details to avoid any further questioning conversations.

10/10 - 훌륭해요

Tomos

가족 여행
좋아요: 청결 상태, 객실의 편안함
Great family beach apartment
Great apartment, very spacious, great location.
2020년 9월에 5박 숙박함
답변 제공: Element on Coolum Beach 님, 2020년 10월 6일
Thank you for your review Tomos. We are glad that you enjoyed the apartment and the location. We hope to see you again soon.

10/10 - 훌륭해요

Reuben 님, Bundaberg

단체 여행, 가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Half the family was going skydiving and the location for this was spot on!
2020년 9월에 2박 숙박함
답변 제공: Element on Coolum Beach 님, 2020년 10월 6일
Sounds like an exciting holiday Reuben! We are so happy that you and your family enjoyed your stay and hope you will return to stay with us again soon.

10/10 - 훌륭해요

Robert

좋아요: 청결 상태, 객실의 편안함
Perfect for me!
My stay at Element on Coolum Beach was perfect for me. A superb apartment, quiet, and so large! Location was handy to everything I needed, coffee shops, supermarket. I would gladly stay there again,
2020년 9월에 4박 숙박함
답변 제공: Element on Coolum Beach 님, 2020년 9월 24일
Thank you Robert. We are so pleased that you enjoyed your stay with us and hope you will visit us again soon.

10/10 - 훌륭해요

Trisha

2020년 8월에 3박 숙박함
답변 제공: Element on Coolum Beach 님, 2020년 9월 8일
Thank you Trisha. We are glad that you enjoyed your stay. We hope to see you again soon.

10/10 - 훌륭해요

실제 이용하신 고객

출장 여행
좋아요: 청결 상태
Great location and good size unit. Check in was easy
2020년 6월에 1박 숙박함
답변 제공: Element on Coolum Beach 님, 2020년 6월 24일
Thank you for your review. We are pleased that you enjoyed your stay with us and look forward to welcoming you back soon.

10/10 - 훌륭해요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great location, very friendly and helpful staff. We had a great time staying.
2020년 1월에 2박 숙박함
답변 제공: EOCB 님, 2020년 1월 26일
Thanks so much for the review. We appreciate the feedback. Our main goal is provide all of our guests with a five-star experience. Thanks again. The Team @ EOCB

10/10 - 훌륭해요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 편의 시설/서비스
A great location at Coolum Beach, AU. Lizzie and Suzanne were terrific at the reception desk, so friendly, kind and eager to please. We had a wonderful stay at Element, a super, well appointed property!!
2019년 11월에 5박 숙박함
답변 제공: Lizzie 님, 2019년 11월 26일
Thank you for your kind feedback. It was a pleasure to have you here.

10/10 - 훌륭해요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Kitchen contents were basic- more pots, dishes needed.
2019년 9월에 4박 숙박함
답변 제공: Lizzy 님, 2019년 10월 15일
Thank you for your feedback. We will look at the stock levels in the apartment you stayed in. We are very happy that you enjoyed your stay with us.

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
2019년 9월에 4박 숙박함
답변 제공: Lizzy 님, 2019년 10월 4일
Thank you

8/10 - 좋아요

Jill 님, Upper Beaconsfield

연인과의 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Elements is so close to shops, clubs and pub , restaurants you can walk everywhere Our only gripe would be the car park it’s very safe and secure but With residents cars it’s very tight, especially when driving a hire car, that your not familiar with
2019년 6월에 4박 숙박함
답변 제공: The Team EOCB 님, 2020년 1월 26일
Thanks so much for the review. We appreciate the feedback. The secure carpark used by all of guests and a few of our Residents is bigger than most but understand your concerns. Our main goal is provide all of our guests with a five-star experience. Thanks again.

10/10 - 훌륭해요

실제 이용하신 고객

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Location is perfect, the unit is large, comfortable and is well fitted out. Like the two balconies, you can choose to relax in the sun if wanted. The staff were very helpful and friendly.
2019년 5월에 2박 숙박함
답변 제공: Lizzy 님, 2019년 5월 29일
Thank you for taking the time to review us following your stay here. We are very happy that you enjoyed your time in Coolum, and hope to welcome you back sometime.

10/10 - 훌륭해요

Adam

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Really clean and central. Staff were great.
2019년 5월에 3박 숙박함
답변 제공: Element OCB 님, 2019년 5월 14일
Wow, thank you Adam! We do hope to welcome you back sometime soon!!

6/10 - 괜찮아요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
Modern and spacious. We had a sub-penthouse. Our view was the caravan park and a nice big brown rooftop of the shops below us. With the sliding door to the deck open it sounded like a highway, and smelled like a McDonald’s fryer thanks to the McDonald’s next door, so sitting out there wasn’t pleasant. The main bedroom has weights in the blinds which bang against the glass all night. Lounge has outdoor furniture.
2019년 4월에 2박 숙박함
답변 제공: Lizzy 님, 2019년 4월 17일
Thank you for taking the time to review us following your recent stay. We are very disappointed to hear that things were not as you had hoped. The blue water view beyond the caravan park is usually a popular feature of the apartment you stayed in. We will pass on your comments about the sofa to the apartment owner for consideraton. It is an indoor/ outdoor setting, which works well in Summer, but perhaps as the weather was not kind to you during your stay, a more cosy lounge would have been preferable. We will also look into the issue with the blinds banging, as this is not a complaint that we have received before. Thank you again for your review. We really appreciate it because we can only improve when we know where there are any issues.

10/10 - 훌륭해요

Adam

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great Spot
Great place. Check-in was friendly and super clean and tidy.
2019년 3월에 2박 숙박함
답변 제공: Lizzy | Reception 님, 2019년 3월 19일
Hi Adam, Thank you for your positive feedback. We are really happy that you enjoyed your stay. We hope to welcome you back again in the future.

10/10 - 훌륭해요

Martin 님, Adelaide

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Excellent Holiday, great accommodation, excellent staff
2019년 1월에 7박 숙박함
답변 제공: Lizzy | Element reception 님, 2019년 3월 19일
Hi Martin, Thank you for your review - we really appreciate it and are so glad that you enjoyed your time here. Hope to see you again!

10/10 - 훌륭해요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This was our second stay at Element on Coolum and both times a different room type. Could not fault our accommodation or the entire property. Bed was incredibly comfortable and furnishings well appointed. The location is a key point and close to all other amenities in the busy but relaxed community. Can not wait to return for our next holiday.
2019년 1월에 7박 숙박함
답변 제공: Lizzy 님, 2019년 1월 16일
Hi Anonymous, Thank you for taking the time to review your recent stay with us. We are really happy that you enjoyed your stay here and look forward to welcoming you back again.

10/10 - 훌륭해요

실제 이용하신 고객

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
So close to the beach and restaurants. Very friendly staff and very relaxing atmosphere.
2018년 12월에 2박 숙박함
답변 제공: Lizzy 님, 2018년 12월 12일
Thank you for taking the time to review your stay with us. We are very happy that you enjoyed your stay and hope to welcome you back again in the future.

10/10 - 훌륭해요

Louise

Brilliant venue and highly recommended. It’s at the centre of everything. Parking was secure and easy... the staff were amazing!! The apartment far out weighed our expectations - great facilities and very comfortable- thank you We will be back !!
2018년 11월에 2박 숙박함
답변 제공: Lizzy 님, 2018년 12월 12일
Thank you for your kind review Louise. We are really happy that you enjoyed your stay with us and hope to welcome you back again in the future.

6/10 - 괜찮아요

Sandra 님, Brisbane

좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Apartment in need of upgrade
I have stayed at Elements on Coolum many times previously. This time the 3BR Apartment we were in was in need of an upgrade. Rips in chairs, TV needs upgrading (plus also a TV in the main Bedrooms would be a bonus). Everything in this Apartment just felt cheap! I have not had that feeling from other apartments so overall was disappointing. Hopefully the new Management will start to put better amenities in the Apartments overall. I have also noted that many apartments here now have owner-occupiers.
2018년 9월에 2박 숙박함
답변 제공: Lizzy 님, 2018년 9월 26일
Hi Sandra, Thank you for taking the time to review us following your recent stay. We take on board all of your comments. You booked our only remaining apartment at the time, but we are working with the owner of the apartment you stayed in to make the necesssary upgrades to his furnishings as they are all original. Whilst not cheap, they are over 10 years old, and dated. Replacement dining chairs are being delivered in the next week or 2 to replace the ones with damaged seats, and we have passed on your feedback regarding TVs. We hope that this negative experience has not put you off staying with us again in the future. Kind regards, Lizzy | Reception

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
3.5* spacious well equiped apartment, noisy road
Spacious well equiped apartment - only minor grumble was the usual bug bear of blunt ‘sharp’ knives, wonky tin opener etc. Apartments are well located for beach and local shops, supermarket drestaurants etc, well maintained pool area and a nice touch is they have some discounts with a couple of the businesses under the apartments. The downside of the location is the apartments face onto the main road through column and there are lots of ‘vroom Vroom’ cars/bikes etc in Qld! We had a sea view which meant we were on the front and the view definitely wasn’t wow enough to counter the noise of the traffic which disturbed sleep for a couple of us. Don’t think it helped that we were right by the roundabout with McDonalds. There were a couple of things that felt a ‘bit mean’ given the costs/marketing (ie luxury) of the property - such as severely restrcited daily Wifi allowance with v hefty fee for daily top up and $4 for a beach towel. So overall this felt somwhere between a 3 and a 4 star stay.
2018년 8월에 10박 숙박함
답변 제공: Lizzy 님, 2018년 9월 5일
Hi Anonymous, Thank you for taking the time to review us following your recent stay. We fully take on board all of your comments. We have just undergone a change of management, so your candid feedback is gratefully received so that we can improve the experience for our guests. Whilst we cannot change being close to the main road, or McDonalds, we do love our central location, with the beach, shops, cafes and restaurants so close by. In response to your comments,we now provide pool towels at no extra charge and are looking at upgrading our wi-fi in the near future. We are also upgrading our apartments where possible, including improving the knives and other kitchen equipment. We hope that your experience has not put you off visiting Coolum again, and we would love the opportunity to impress you next time with our improvements. Kind regards,

8/10 - 좋아요

Margie 님, Auckland New Zealand

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Perfect Location
Handy location, good security and the one bedroom unit was very large for 2 people. As we had friends also staying in the complex we ate out for all meals and didn't use the kitchen or laundry facilities.
2018년 6월에 4박 숙박함
답변 제공: Lizzy 님, 2018년 8월 16일
Thank you for taking the time to review us following your stay Margie. We have now undergone a management changeover and will be reviewing our reception opening hours and room provisions, amongst many other things. Your feedback is gratefully received.

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Excellent apartment- spacious, clean and good location. Great place to stay for family of all ages. We enjoyed easy accessibility of the beach, shops and restaurants. Would definitely recommend to a friend and children and I look forward to returning to Element Coolum. If you want people to review then don’t put a minimum word limit. Writing this review does not only take a minute. Still not enough words - I do not want to add anything and am tempted to delete this whole exercise. I am a busy person and do not like having my time wasted. Now I am really wasting my time. Commonwealth Games. Commonwealth Games. Commonwealth Games. Commonwealth Games.
2018년 4월에 3박 숙박함