테라스/파티오
예약 가능 여부 확인

호텔 레노보 여행 후기

4.5 out of 5
호텔 레노보
11167 Hickman Road, Urbandale, IA

이용 후기

9.4

최고예요

평점 10 - 훌륭해요. 1000개 이용 후기 중 748개" "
평점 8 - 좋아요. 1000개 이용 후기 중 164개" "
평점 6 - 괜찮아요. 1000개 이용 후기 중 45개" "
평점 4 - 별로예요. 1000개 이용 후기 중 28개" "
평점 2 - 너무 별로예요. 1000개 이용 후기 중 15개" "

9.6/10

청결 상태

9.4/10

직원 및 서비스

9.2/10

편의 시설/서비스

9.6/10

숙박 시설 상태 및 시설

9.2/10

친환경

이용 후기

10/10 - 훌륭해요

Deb

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Overall, the room was really nice. Bathroom was really nice and big. Would've liked to not have so many extremely bright lights everywhere in the bathroom (esp over the toilet), as getting up in the middle of the night to use the bathroom, was too much light. It was also great having a king-sized bed, but the huge TV at the foot of the bed needed to be smaller and up higher. Would also be nice if the TV could've been rotatable at least--so it could be more comfortably watched from the sofa. Otherwise, myself and my friend who stayed in the room across the hall both really enjoyed our experience. We didn't opt to take advantage of the free breakfast, however--probably should have though. :-)
2024년 4월에 1박 숙박함
답변 제공: Sabrina Lehman (Front Desk Supervisor) 님, 2024년 5월 3일
Dear Deb, We are happy to hear you enjoyed your stay! I will pass your information and comments onto our maintaince team. Thank you! -Sabrina

10/10 - 훌륭해요

Michael 님, Ramsey

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The staff did a great job. We had issues with our room and they handled it quickly.
2024년 4월에 2박 숙박함
답변 제공: Sabrina Lehman (front desk supervisor) 님, 2024년 5월 2일
Dear Michael, we are happy to hear you enjoyed your stay and our staff! Look forward to seeing you again in the future!

10/10 - 훌륭해요

John

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Staff very accommodating
2024년 4월에 1박 숙박함
답변 제공: Sabrina Lehman (Front Desk Supervisor) 님, 2024년 4월 27일
Dear John, we are happy to hear you enjoyed your stay!

4/10 - 별로예요

Callie 님, Le Grand

가족 여행
별로예요: 청결 상태, 직원 및 서비스
We had a hard time getting if any pillows another room we were with had an aunt problem. Won't stay again
2024년 4월에 1박 숙박함
답변 제공: Sabrina Lehman (Front Desk Supervisor) 님, 2024년 4월 21일
Dear Callie, I apologize your stay was not up to standards. I will speak with housekeeping on upping the amount of pillows we own. We also have had pest control out to spray for ants, as the months get warmer we work very hard to keep them away. We hope to see you on future trips so that we may show you a good stay. Cheers! -Sabrina

6/10 - 괜찮아요

Denise

좋아요: 직원 및 서비스
별로예요: 청결 상태
The hotel room we stayed in had a lot of little ants! They did offer to move us to a different room, but I was too tired to do that. The person working did come down and clean up all the dead ants underneath the vanity in the bathroom, so that helped some, but for the price of this hotel, I was a little disappointed.
2024년 4월에 1박 숙박함
답변 제공: Sabrina Lehman (Front Desk Supervisor) 님, 2024년 4월 21일
Dear Denise, I apologize it looks like we missed the mark with your stay. We did talk with maintaince and pest control did come out and do their sprays for ants, as its now starting to warm up outside. We hope to have another chance to show you a good stay. Thank you for your input, as it helps us grow.

10/10 - 훌륭해요

Katelyn

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The hotel has modern decor and is kept up well. The room I stayed in was clean and was comfortable. The front desk staff was also friendly and professional. I only stayed for 1 night but would definitely stay again.
2024년 4월에 1박 숙박함
답변 제공: Sabrina Lehman (Front Desk Supervisor) 님, 2024년 4월 17일
Dear Katelyn, we are happy to hear you enjoyed your stay! We look forward to seeing you on your future trips the Urbandale area. Cheers! -Sabrina

10/10 - 훌륭해요

Mary

2024년 4월에 4박 숙박함
답변 제공: Sabrina Lehman (Front Desk Supervisor) 님, 2024년 5월 6일
Dear Mary, we are happy to hear you enjoyed your stay! We look forward to seeing you in the future. Cheers! -Sabrina

10/10 - 훌륭해요

Wendy

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 2박 숙박함
답변 제공: Sabrina Lehman (Front Desk Supervisor) 님, 2024년 4월 21일
Dear Wendy, we are happy to hear you enjoyed your stay with us at Hotel Renovo! We look forward to seeing you on your future trips to the urbandale area. Cheers! -Sabrina

8/10 - 좋아요

Cindy

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The stay was fine, but for what was billed as a more upscale stay, I found it to be pretty average. The bed linens were nice. The bathroom was spacious and looked new, but there were odd things like the toilet plumbing giving a big thunk when the tank stopped filling and the heat/AC fan rattling so much it was unusable if you wanted to sleep. The Beekman 1802 toiletries were just ok, in my opinion. In the future, I would book a comparably priced hotel a little farther out that included complimentary breakfast. Overall— clean, fine, easy to get to.
2024년 4월에 2박 숙박함
답변 제공: Sabrina Lehman (Front Desk Supervisor) 님, 2024년 4월 8일
Dear Cindy, we are glad to hear you enjoyed your stay. Our breakfast is also complimentary for all guests as well. I will also pass along your comments to our maintenance and housekeeping staff to look into the issues you've brought to our attention. We hope to see you on your future trips to the urbandale area. Cheers! -sabrina

10/10 - 훌륭해요

Martha

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함
답변 제공: Sabrina Lehman (front desk supervisor) 님, 2024년 4월 3일
Dear Martha, we are happy to hear you enjoyed your stay with us at Hotel Renovo! We look forward to seeing you on your future trips to the Urbandale area. Cheers! -sabrina

10/10 - 훌륭해요

Stacey

좋아요: 숙박 시설 상태 및 시설
Very nice
2024년 3월에 1박 숙박함
답변 제공: Sabrina Lehman (Front Desk Supervisor) 님, 2024년 3월 25일
Dear Stacey, we are happy to hear you enjoyed your stay at Hotel Renovo. We look forward to seeing you on your future trips to the urbandale area. Cheers! -Sabrina

8/10 - 좋아요

Matthew

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great place to stay!
2024년 3월에 1박 숙박함
답변 제공: Sabrina Lehman (Front Desk Supervisor) 님, 2024년 3월 24일
Dear Matthew, we are happy to hear you enjoyed your stay. We look forward to seeing you on your future trips to the Urbandale area. Cheers! -Sabrina

10/10 - 훌륭해요

Martha

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함
답변 제공: Sabrina Lehman (Front Desk Supervisor) 님, 2024년 3월 24일
Dear Martha, we are happy to hear you enjoyed your stay. We look forward to seeing you on your future trips to the Urbandale area. Cheers! -Sabrina

8/10 - 좋아요

Gal

2024년 2월에 1박 숙박함
답변 제공: Sabrina Lehman (Front Desk Supervisor) 님, 2024년 4월 3일
Dear Gal, we are happy to hear you enjoyed your stay! We look forward to seeing you on your future trips to the Urbandale area. Cheers! -sabrina

6/10 - 괜찮아요

Adam 님, Brooklyn Center

출장 여행
별로예요: 청결 상태
Just ok, not luxurious or executive as the listing states. The rooms lack updates and in need of removing the carpet in the rooms!
2024년 2월에 1박 숙박함
답변 제공: Sabrina Lehman (Front Desk Supervisor) 님, 2024년 3월 4일
Dear Adam, It sadly looks like your stay was not up to our Hotel Renovo Standards! I will pass your notes along to our maintenance team to look into this. Thank you for your insight, it helps us improve! We hope to see you in the future. Cheers! -Sabrina

10/10 - 훌륭해요

Amanda

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very nice and clean, super nice people working there. The pool and hot tub are AMAZING!!!
2024년 3월에 1박 숙박함
답변 제공: Sabrina Lehman (Front Desk Supervisor) 님, 2024년 3월 3일
Dear Amanda, We are so happy to hear you enjoyed your stay! I will pass your praise to our staff. We look forward to seeing you again on your future trips to the Urbandale area. Cheers! -Sabrina

10/10 - 훌륭해요

Aimee

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Quick check in
2024년 3월에 1박 숙박함
답변 제공: Sabrina Lehman (Front Desk Supervisor) 님, 2024년 3월 3일
Dear Aimee, We are happy to hear you enjoyed your stay and that the check in process was simple and quick for you! We strive to give our guests the best experience we can! We look forward to seeing you on your future trips to the Urbandale area. Cheers! -Sabrina

8/10 - 좋아요

Jana

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great hotel. Only complaints are that they don’t have decaf coffee in the self service coffee area (we were told we could make it in our room, however, we had just checked out) and the water is so soft in the shower that it is impossible to rinse soap and shampoo. Otherwise, it is clean, comfortable, feel safe both in hotel and parking area. Close to shopping and restaurants—drivable, not walkable, other than the Machne Shed.
2024년 2월에 1박 숙박함
답변 제공: Sabrina Lehman (Front Desk Supervisor) 님, 2024년 2월 25일
We are happy to hear you enjoyed your stay! Thanks for the review.

10/10 - 훌륭해요

Lindsey 님, Papillion

아이를 동반한 가족 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very nice stay with a great pool. Ask for a room away from the pool if you want quiet.
2024년 2월에 1박 숙박함
답변 제공: Sabrina Lehman (Front Desk Supervisor) 님, 2024년 2월 18일
Dear Lindsey, we are happy to hear you enjoyed your stay! We apologize it can get loud with the pool area when we are busy. We look forward to seeing you on your future trips to the Urbandale area. Cheers! -Sabrina

10/10 - 훌륭해요

Patricia

연인과의 여행
좋아요: 청결 상태, 편의 시설/서비스
Everything was very nice and very good. Service
2024년 2월에 1박 숙박함
답변 제공: Sabrina Lehman (Front Desk Supervisor) 님, 2024년 2월 18일
Dear Patricia, we are happy to hear you enjoyed your stay with us at Hotel Renovo. We look forward to seeing you on your future trips to the Urbandale area. Cheers! -Sabrina

10/10 - 훌륭해요

Royce

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The stuff in the rooms was fancy
2024년 2월에 1박 숙박함
답변 제공: Sabrina Lehman (Front Desk Supervisor) 님, 2024년 2월 18일
Dear Royce, we are happy to hear you enjoyed your stay as well as the amenities in the room. We look forward to seeing you again on your future trips to the Urbandale area. Cheers! -Sabrina

10/10 - 훌륭해요

Amber

2024년 2월에 1박 숙박함
답변 제공: Sabrina Lehman (Front Desk Supervisor) 님, 2024년 2월 7일
Dear Amber, we are happy to hear you enjoyed your stay! We look forward to seeing you on your future trips to the Urbandale area. Cheers! -Sabrina

10/10 - 훌륭해요

Karl 님, Leavenworth

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 1박 숙박함
답변 제공: Sabrina Lehman (Front Desk Supervisor) 님, 2024년 2월 6일
Dear Karl, we are very happy to hear you enjoyed your stay! We look forward to seeing you on your future trips to the Urbandale area. Cheers! -sabrina

8/10 - 좋아요

Jonathan 님, Highlands Ranch

좋아요: 청결 상태
2024년 2월에 2박 숙박함
답변 제공: Sabrina Lehman (front desk supervisor) 님, 2024년 2월 4일
Dear Jonathan, we are happy to hear you enjoyed your stay! We look forward to seeing you on your future trips to the Urbandale area. Cheers! -sabrina

10/10 - 훌륭해요

Katherine

2024년 2월에 1박 숙박함
답변 제공: Sabrina Lehman (Front Desk Supervisor) 님, 2024년 2월 16일
Dear Katherine, we are very happy to hear you enjoyed your stay! We look forward to seeing you on your future trips to the Urbandale area. Cheers! -Sabrina

4/10 - 별로예요

실제 이용하신 고객

Misrepresented?
This hotel is very similar to a Holiday Inn. Kind of dangerous walkway/stair case going in, no maintenance to keep it clean in the winter. Inside was very loud, lots of kids running through the halls. The pool area was basically unusable with how loud and busy it was. I slept with headphones to avoid the shouting/slamming of doors, as the walls were very thin. The room itself looked like a strange studio apartment minus the kitchen. The bathroom was...odd? The doors are like closet door and the toilet sits in a weird indent in the wall. The room was clean, sort of, but because of all the weird angles in the bathroom there was a bit of grime and hair in the corners. They don't provide new toilet paper/soaps, most of it is bulk product that's left open, which were not filled or clean. I asked for more blankets before booking, and was only given a weirdly textured blanket that was dusty and left on the top shelf of the closet. Also, the room card has instructions to 'report suspicious guests' which did not make me feel all that safe? It's not listed clearly, but there is a 'sister' hotel across the lot, and that one is apparently a lot 'quieter' according to a regular, and this one (Hotel Reveno) is really only used for the pool. A wonder why it isn't advertised that way on this site. Checkout was okay, the staff are friendly and patient. Overall not terrible but don't go out of your way to stay here. It's not anything special.
2024년 1월에 1박 숙박함
답변 제공: Sabrina Lehman (Front Desk Supervisor) 님, 2024년 1월 23일
Dear guest, Thank you for bringing these issues to our attention, as it helps us to become a better hotel and allows us to get insight to what our guests are thinking. We do apologize that your stay was not up to our typical standards. We will be speaking with housekeeping to discuss housekeeping not being up to our standards. We would like to discuss these issue more in depth. If you could please reach out to discuss this further we would greatly appreciate it. -Thank you! -Sabrina

8/10 - 좋아요

Wes

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 1월에 1박 숙박함
답변 제공: Sabrina Lehman (Front Desk Supervisor) 님, 2024년 1월 22일
Dear Wes, we are happy to hear you enjoyed your stay at Hotel Renovo! We look forward to seeing you on your future trips to the Urbandale area. Cheers! -Sabrina

10/10 - 훌륭해요

Jamison

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함
답변 제공: Sabrina Lehman (Front Desk Supervisor) 님, 2024년 1월 1일
Dear Jamison, we are happy to hear you enjoyed your stay with us during the holiday season! We look forward to seeing you on your future trips to the Urbandale area. Cheers! -Sabrina

10/10 - 훌륭해요

Shelley A

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Highly recommended
I absolutely LOVE this hotel! The rooms are very clean and comfortable, the ambiance is great, and the staff are always exceptional.
2023년 12월에 3박 숙박함
답변 제공: Sabrina Lehman (Front Desk Supervisor) 님, 2023년 12월 26일
Dear Shelley, we are so happy to hear you enjoyed your stay at Hotel Renovo and that you picked us to enjoy during the Holidays! We look forward to seeing you on your future trips to the Urbandale area. Cheers! -Sabrina

10/10 - 훌륭해요

Diana 님, Nicholasville

2023년 12월에 2박 숙박함
답변 제공: Sabrina Lehman (Front Desk Supervisor) 님, 2023년 12월 20일
Dear Diana, we are glad to hear you enjoyed your stay! We look forward to seeing you on your future trips to the Urbandale area. Cheers! -sabrina

10/10 - 훌륭해요

Megan

단체 여행, 연인과의 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함
답변 제공: Sabrina Lehman (Front Desk Supervisor) 님, 2023년 12월 8일
Dear Megan, We are happy to hear you enjoyed your stay! We look forward to seeing you on your future trips to the Urbandale area. Cheers! -Sabrina

10/10 - 훌륭해요

Carol

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 1박 숙박함
답변 제공: Sabrina Lehman (Front Desk Supervisor) 님, 2023년 12월 8일
Dear Carol, We are so happy to hear you enjoyed your stay with us! We look forward to seeing you on your future trips to the Urbandale area. Cheers! -Sabrina

10/10 - 훌륭해요

Richard

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 11월에 2박 숙박함
답변 제공: Sabrina Lehman (Front Desk Supervisor) 님, 2023년 12월 8일
Dear Richard, we are so happy to hear you enjoyed your stay at Hotel Renovo! We look forward to seeing you on your future trips to the urbandale area. Cheers! -Sabrina

10/10 - 훌륭해요

heather

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
First impression was great. Staff was very friendly. The hotel looked and smelled so fresh and clean. Would definitely stay here again.
2023년 11월에 1박 숙박함
답변 제공: Sabrina Lehman (Front Desk Supervisor) 님, 2023년 12월 4일
Dear Heather, we at Hotel Renovo are happy to hear you enjoyed your stay as well as our staff! We look forward to seeing you on your future trips to the Urbandale area. Cheers! -Sabrina

8/10 - 좋아요

Denae

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 11월에 5박 숙박함
답변 제공: Sabrina Lehman (Front Desk Supervisor) 님, 2023년 12월 20일
Dead Denae, we are very happy to hear you enjoyed your stay! We look forward to seeing you on your future trips to the Urbandale area. Cheers! -sabrina

10/10 - 훌륭해요

Brenda

별로예요: 직원 및 서비스
2023년 11월에 1박 숙박함
답변 제공: Sabrina Lehman (Front Desk Supervisor) 님, 2023년 12월 20일
Dear Brenda, we are happy to hear you enjoyed your stay! We look forward to seeing you on your future trips to the Urbandale area. Cheers! -sabrina

2/10 - 너무 별로예요

Rocky

별로예요: 청결 상태, 숙박 시설 상태 및 시설
2023년 11월에 1박 숙박함
답변 제공: Kristin Freeseman - Front Desk Exec 님, 2023년 11월 14일
Good Morning Mr. Rocky!We apologize that your recent stay as not been up to our standard nor yours. We would like to make this right with you. If you could please reach to the hotel directly we would like to start on that process.

10/10 - 훌륭해요

Keith

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 11월에 3박 숙박함
답변 제공: Sabrina Lehman (Front Desk Supervisor) 님, 2023년 11월 13일
Dear Keith, we are happy to hear you enjoyed your stay with us! We look forward to seeing you on your future trips to the Urbandale area. Cheers! -Sabrina

8/10 - 좋아요

Logan

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 11월에 1박 숙박함
답변 제공: Sabrina Lehman (Front Desk Supervisor) 님, 2023년 11월 12일
Dear Logan, We are happy to hear you enjoyed your stay at Hotel Renovo. We look forward to seeing you on your future trips to the Urbandale area. Cheers! -Sabrina

10/10 - 훌륭해요

DOUG

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great place
2023년 11월에 1박 숙박함
답변 제공: Sabrina Lehman (Front Desk Supervisor) 님, 2023년 11월 11일
Dear Doug, We are very happy to hear you enjoyed your stay with us! We look forward to seeing you on your future trips to the Urbandale area. Cheers! -Sabrina

10/10 - 훌륭해요

Dawn 님, Eau Claire

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 11월에 2박 숙박함
답변 제공: Sabrina Lehman (Front Desk Supervisor) 님, 2023년 11월 7일
Dear Dawn, We are happy to hear you enjoyed your stay with us. We look forward to seeing you on your future trips to the Urbandale area. Cheers! -Sabrina

10/10 - 훌륭해요

Jose 님, North Las Vegas

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Clean and Quiet
2023년 10월에 2박 숙박함
답변 제공: Sabrina Lehman (Front Desk Supervisor) 님, 2023년 11월 4일
Dear Jose, We are happy to hear you enjoyed your stay! We look forward to seeing you on your future trips to the Urbandale area. Cheers! -Sabrina

10/10 - 훌륭해요

Roland

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Amazing place!
2023년 10월에 2박 숙박함
답변 제공: Sabrina Lehman (Front Desk Supervisor) 님, 2023년 11월 4일
Dear Roland, We are happy to hear you enjoyed your stay! We look forward to seeing you on your future trips to the Urbandale area. Cheers! -Sabrina

10/10 - 훌륭해요

Dale

2023년 10월에 1박 숙박함
답변 제공: Sabrina Lehman (Front Desk Supervisor) 님, 2023년 11월 11일
Dear Dale, We at Hotel Renovo are happy to hear you enjoyed your stay! We look forward to seeing you on your future trips to the Urbandale area. Cheers! -Sabrina

10/10 - 훌륭해요

Deborah

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 1박 숙박함
답변 제공: Sabrina Lehman (Front Desk Supervisor) 님, 2023년 10월 23일
Dear Deborah, we are happy to hear you enjoyed your stay! We look forward to seeing you on your future trips to the Urbandale area. Cheers! -sabrina

10/10 - 훌륭해요

Josh

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
It was great
2023년 10월에 1박 숙박함
답변 제공: Sabrina Lehman (Front Desk Supervisor) 님, 2023년 10월 22일
Dear Josh, we are happy to hear you enjoyed your stay! We look forward to seeing you on your future trips to the Urbandale area. Cheers! -Sabrina

10/10 - 훌륭해요

Maria

2023년 10월에 2박 숙박함
답변 제공: Sabrina Lehman (Front Desk Supervisor) 님, 2023년 10월 15일
Dear Maria, We are happy to hear you enjoyed your stay! We look forward to seeing you on your future trips to the Urbandale area. Cheers! -Sabrina

10/10 - 훌륭해요

SUNG MO 님, AMES

출장 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Perfect
2023년 10월에 1박 숙박함
답변 제공: Sabrina Lehman (Front Desk Supervisor) 님, 2023년 10월 14일
Dear Sung Mo, We are happy to hear you enjoyed your stay with us! We look forward to seeing you on your future trips to the Urbandale area. Cheers! -Sabrina

6/10 - 괜찮아요

Donald

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
Lovely poolside room. Friendly staff. Wished there was free breakfast and coffee in the lobby all day.
2023년 10월에 1박 숙박함
답변 제공: Sabrina Lehman (Front Desk Supervisor) 님, 2023년 10월 13일
Dear Donald, We are happy to hear you enjoyed our pool and our wonderful staff! We do apologize that our breakfast is not free. We do hope to see you on your future trips to the Urbandale area. Cheers! -Sabrina

10/10 - 훌륭해요

tracy

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 1박 숙박함
답변 제공: Sabrina Lehman (Front Desk Supervisor) 님, 2023년 10월 13일
Dear Tracy, we are happy to hear you enjoyed your stay! We look forward to seeing you on your future trips to the Urbandale area. Cheers! -Sabrina