레스토랑

파크로열 달링 하버, 시드니 여행 후기

4.5 out of 5

이용 후기

8.8

훌륭해요

평점 10 - 훌륭해요. 1009개 이용 후기 중 607개" "
평점 8 - 좋아요. 1009개 이용 후기 중 256개" "
평점 6 - 괜찮아요. 1009개 이용 후기 중 91개" "
평점 4 - 별로예요. 1009개 이용 후기 중 32개" "
평점 2 - 너무 별로예요. 1009개 이용 후기 중 23개" "

9.2/10

청결 상태

9.0/10

직원 및 서비스

8.6/10

편의 시설/서비스

8.8/10

숙박 시설 상태 및 시설

8.6/10

친환경

이용 후기

4/10 - 별로예요

SEUNGKOO

2024년 1월에 3박 숙박함
답변 제공: Jeroen M. General Manager 님, 2024년 1월 22일
Dear SEUNGKOO, Thank you for providing us with a rating following your recent stay at PARKROYAL Darling Harbour. We sincerely apologise if your experience did not meet your expectations, and we appreciate the opportunity to address your concerns.We are keen to understand more about the specific issues you encountered during your stay. Your feedback is invaluable to us as we continuously strive to improve our services. If you could provide more details we would be grateful for the chance to address your concerns and work towards making things right.We appreciate your choosing PARKROYAL Darling Harbour, and we hope to have the chance to welcome you back.Regards

10/10 - 훌륭해요

Dong joo

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 5박 숙박함
답변 제공: Jeroen M. General Manager 님, 2024년 1월 8일
Dear Dong joo,Thank you for taking the time to review your recent visit. We are thrilled to know that you enjoyed your stay with us at PARKROYAL Darling Harbour. We look forward to welcoming you back in the near future.Regards

10/10 - 훌륭해요

WANGU

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 4박 숙박함
답변 제공: Jeroen M. General Manager 님, 2023년 12월 12일
Dear Wangu, Thank you so much for the 10 out of 10 rating. Our team here at PARKROYAL Darling Harbour work hard to provide the best possible service, and it's always great to have our efforts are recognised. We hope to continue exceeding your expectations in the future.Best Regards

10/10 - 훌륭해요

??

2023년 9월에 5박 숙박함
답변 제공: Jeroen M. General Manager 님, 2023년 10월 25일
Dear Valued Guest, Thank you so much for the 5 out of 5 rating. Our team here at PARKROYAL Darling Harbour work hard to provide the best possible service, and it's always great to have our efforts are recognized. We hope to continue exceeding your expectations in the future.Best Regards

8/10 - 좋아요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Overally satisfied but breakfast&house keeping ㅠ
Overall, I'm satisfied. Breakfast buffet has better service than I thought, but there are fewer types of food, and the space is small, so you should be careful not to bump into it on the move Cleaning the room was uncomfortable because it started almost past 2 o'clock, but it was clean and there was no water provided at all Location is wonderful very close to city center.
2023년 8월에 4박 숙박함
답변 제공: Jeroen M. General Manager 님, 2023년 9월 1일
Dear Valued Guest Thank you for your feedback on your stay at PARKROYAL Darling Harbour. We are glad to hear that you were overall satisfied with your experience.We apologise that breakfast option and area we not to your full expectations . We understand that the timing of the room cleaning may have been inconvenient for you, and thank you for your understanding and are thrilled that you appreciated the cleanliness of the room. Our team takes great pride in maintaining high standards of cleanliness for our guests' comfort.Additionally, we are delighted that you found our location wonderful and conveniently close to the city centre. Thank you again for sharing your feedback with us. We value your comments and will use them to further enhance our guests' experiences. We hope to welcome you back in the future for an even more enjoyable stay.Regards

6/10 - 괜찮아요

JUNG WON

2022년 11월에 1박 숙박함
답변 제공: Jeroen M. 님, 2022년 11월 29일
Dear JUNG WON, Thank you for taking the time to leave us a review. Whilst I wish your stay was more enjoyable, I am sorry to learn that this was not the case. If you have the time, we would appreciate further feedback to better understand how we can get it right for your next visit. I do hope we have the chance to better serve you again in future. Kind regards,Jeroen M,General Manager

10/10 - 훌륭해요

F I

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Overall had a very pleasant stay. Very accessible to harbor & city sites.
2022년 2월에 2박 숙박함
답변 제공: Jeroen M. General Manager 님, 2022년 6월 9일
Dear F I, Thank you for taking the time to rate your recent visit. We are thrilled to know that you enjoyed your stay with us at PARKROYAL Darling Harbour. We look forward to welcoming you back in the near future. Best regards,

8/10 - 좋아요

hye sik

가족 여행
좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 5월에 2박 숙박함
답변 제공: Jeroen M. General Manager 님, 2022년 5월 19일
Dear Hye Sik, Thank you for taking the time to rate your recent visit. We are thrilled to know that you enjoyed your stay with us at PARKROYAL Darling Harbour. We look forward to welcoming you back in the near future. Best regards,

8/10 - 좋아요

Hyeon hoe

출장 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 4월에 7박 숙박함
답변 제공: Jeroen M. General Manager 님, 2022년 5월 11일
Dear Hyeon, Thank you for taking the time to rate your recent visit. We are thrilled to know that you enjoyed your stay with us at PARKROYAL Darling Harbour. We look forward to welcoming you back in the near future. Best regards,

10/10 - 훌륭해요

Elle

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great stay
2024년 4월에 1박 숙박함

8/10 - 좋아요

Ryoko

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
スタッフはみんな親切でよかった ただ眺望が期待はずれで隣のオフィスからまる見えだったのが残念でした
2024년 4월에 3박 숙박함

10/10 - 훌륭해요

Naveena

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very convenient hotel to explore around the Darling Harbour area. A wee bit tricky to find if driving just due to the layout of the roads around it. We did get upgraded to a superior room which was much better than a standard room. Valet parking was handy - and possibly very popular as it was full by the evening, Would certainly stay here again.
2024년 4월에 1박 숙박함
답변 제공: Jeroen M. General Manager 님, 2024년 4월 24일
Dear Naveena, Thank you for your review of PARKROYAL Darling Harbour.We're delighted to hear that you found our hotel to be very convenient for exploring the Darling Harbour area. We understand that navigating the surrounding roads can be a bit tricky, but we're glad you were able to find us. It's wonderful that you enjoyed your upgrade to a superior room and found it to be much better than a standard room. We're also pleased to hear that our valet parking service was handy for you.We appreciate your positive feedback and look forward to welcoming you back for another enjoyable stay!Regards

10/10 - 훌륭해요

Matt

아이를 동반한 가족 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We had a great family evening staying at the Park Royal. Our stay was comfortable our queen room as described with a full shower and bath in the ensuite, parking by the valet was wonderful and efficient and room service was quick and friendly. check in and check out was also pleasant and efficient
2024년 4월에 1박 숙박함
답변 제공: Jeroen M. General Manager 님, 2024년 4월 22일
Dear Matt, Thank you for taking the time to share your experience of your recent family evening at PARKROYAL Darling Harbour.We are delighted to hear that you had a great stay with us and that your queen room was comfortable, meeting your expectations. It's fantastic that you found our valet parking service to be wonderful and efficient, providing you with convenience during your stay. We're also pleased to know that you enjoyed the quick and friendly service from our room service team.We appreciate your kind words regarding the efficiency of our check-in and check-out process. Ensuring a smooth and pleasant experience for our guests from arrival to departure is always a top priority for us.Thank you for choosing to stay with us, and we hope to have the pleasure of welcoming you and your family back for another enjoyable stay in the future.Regards

8/10 - 좋아요

Ai ling

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Perfect for everything around , Transport is very close, Chinatown is Walking distance
2024년 4월에 4박 숙박함
답변 제공: Jeroen M. General Manager 님, 2024년 4월 18일
Dear Ai Ling, Thank you for sharing your positive feedback about your recent stay at PARKROYAL Darling Harbour.We're delighted to hear that our hotel's location suited your needs perfectly and that you found it convenient for exploring the surrounding attractions. It's great to know that the proximity to transport options and Chinatown made your stay even more enjoyable.We appreciate your recommendation and look forward to welcoming you back for another fantastic stay in the future.Regards

10/10 - 훌륭해요

sandra

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It was lovely
2024년 4월에 1박 숙박함
답변 제공: Jeroen M. General Manager 님, 2024년 4월 16일
Dear Sandra,Thank you for your brief but positive feedback regarding your recent stay at PARKROYAL Darling Harbour.We are glad to hear that you found your experience lovely. Your satisfaction is our priority, and we hope to have the pleasure of welcoming you back for another enjoyable stay.Regards

10/10 - 훌륭해요

sarah

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Everything was great could not fault them
2024년 4월에 1박 숙박함
답변 제공: Jeroen M. General Manager 님, 2024년 4월 16일
Dear Sarah, Thank you for your positive feedback regarding your recent stay at PARKROYAL Darling Harbour.We are thrilled to learn that you had a wonderful experience with us and that everything met your expectations. Your satisfaction is our top priority, and we are glad to have provided you with a faultless experience.We appreciate your support and hope to have the pleasure of welcoming you back for another excellent stay in the future.Regards

10/10 - 훌륭해요

Vanessa

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I could not fault the Parkroyal. The breakfast was excellent. Every staff member was friendly and helpful. Several staff members went out of their way to assist. The rooms were well maintained, clean and well equipped. I would definitely stay there again.
2024년 4월에 3박 숙박함
답변 제공: Jeroen M. General Manager 님, 2024년 4월 16일
Dear Vanessa, Thank you for taking the time to share your experience at PARKROYAL Darling Harbour.We are delighted to hear that you had an excellent stay with us and that you enjoyed our breakfast offerings and the service provided by our staff. It is our goal to ensure that every guest feels welcomed and valued during their stay.Your kind words motivate us to continue delivering exceptional service and maintaining our high standards. We look forward to welcoming you back for another enjoyable stay in the future.Regards

10/10 - 훌륭해요

April

가족 여행
좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Beds and breakfast were amazing! I’d definitely stay here again.
2024년 4월에 1박 숙박함
답변 제공: Jeroen M. General Manager 님, 2024년 4월 16일
Dear April, Thank you for your wonderful feedback about your recent stay at PARKROYAL Darling Harbour!We're delighted to hear that you found our beds comfortable and enjoyed our breakfast offerings. Providing a comfortable and relaxing experience for our guests is one of our top priorities, and we're glad we could exceed your expectations in this regard.We appreciate your kind words and look forward to welcoming you back for another enjoyable stay in the future.Regards

10/10 - 훌륭해요

Gabriele

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Super schönes Hotel
2024년 4월에 3박 숙박함
답변 제공: Jeroen M. General Manager 님, 2024년 4월 16일
Dear Gabriele , Thank you for your feedback on your stay at PARKROYAL Darling Harbor!We are very pleased to hear that you enjoyed our hotel and that you were satisfied with your stay. We hope to welcome you back soon!Regards

10/10 - 훌륭해요

Varun

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Darling Harbor is just across the road.
2024년 4월에 3박 숙박함
답변 제공: Jeroen M. General Manager 님, 2024년 4월 16일
Dear Varun, Thank you for sharing your feedback about your recent stay at PARKROYAL Darling Harbour!We're pleased to hear that you found our location convenient, with Darling Harbour just across the road. Our proximity to this iconic area allows our guests to easily explore and enjoy all the attractions and activities it has to offer.We hope you had a memorable time exploring Darling Harbour and we look forward to welcoming you back for another enjoyable stay in the future.Regards

8/10 - 좋아요

Ruwan

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great and friendly staff. Tucked away from the hustle and bustle yet central to it all.
2024년 3월에 4박 숙박함
답변 제공: Jeroen M. General Manager 님, 2024년 4월 16일
Dear Ruwan, Thank you for sharing your positive feedback about your recent stay at PARKROYAL Darling Harbour!We are delighted to hear that you enjoyed the friendly service provided by our staff and found our location to be both central and peaceful. It's always our aim to ensure our guests have a comfortable and convenient experience, and we are glad to hear that we succeeded during your visit.We appreciate your kind words and hope to have the pleasure of welcoming you back soon for another enjoyable stay.Regards

6/10 - 괜찮아요

Cheryl

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Stayed in an executive suite and it was unremarkable. I expected more. The location is not ideal but if you can walk a few miles, you will be able to get to most tourist attractions and some dining areas.
2024년 3월에 4박 숙박함
답변 제공: Jeroen M. General Manager 님, 2024년 4월 16일
Dear Cheryl, Thank you for sharing your feedback regarding your recent stay in one of our executive suites at PARKROYAL Darling Harbour. We apologise if your experience did not meet your expectations.We regret to learn that you found the suite to be unremarkable. Your comfort and satisfaction are of utmost importance to us, and we will certainly take your comments into consideration as we continuously strive to improve our offerings.Regarding the location, while we're glad to hear that you found it accessible to various attractions, we apologise if it was not ideal for your preferences. We appreciate your feedback on this matter.Should you choose to stay with us again, we would welcome the opportunity to ensure a more enjoyable experience for you.Regards

8/10 - 좋아요

wai kwan

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
quiet & convenient area.staff are nice.
2024년 4월에 3박 숙박함
답변 제공: Jeroen M. General Manager 님, 2024년 4월 8일
Dear Wai Kwan,We sincerely appreciate you dedicating time to provide valuable feedback on your recent stay at PARKROYAL Darling Harbour. It brings us great joy to learn that you found our central location and the service delivered by our staff to be complementing of your stay.We do hope to host you again soon.Kind Regards,

8/10 - 좋아요

Alyss

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Pros: 1. Bed and pillows are so comfy. 2. Room is spacious and smells good. 3. 8-10 minute walk to Town Hall Station. Cons: 1. Breakfast is good but the same everyday. If you'll stay for more than 3 days, do not avail breakfast when you book. 2. Don't look under the bed. Carpet is dirty. 3. Dental kit is only available upon request.
2024년 3월에 6박 숙박함
답변 제공: Jeroen M. General Manager 님, 2024년 4월 8일
Dear Alyss,Thank you for taking the time to review your recent stay at PARKROYAL Darling Harbour Sydney. It is great to hear that you enjoyed your experience with us on this occasion, though it is disappointing to hear the feedback regarding the carpet in the room. These comments will be passed through to our housekeeping department to review. We appreciate your commends, and we do look forward to hopefully welcoming you back to the hotel again in the future.Kind Regards,

10/10 - 훌륭해요

Jessica

2024년 4월에 1박 숙박함
답변 제공: Jeroen M. General Manager 님, 2024년 4월 8일
Dear Antonia,Thank you for your great rating for your recent stay at PARKROYAL Darling Harbour. We are glad you enjoyed your stay and hope we can host you again in the near future.Kind Regards,

10/10 - 훌륭해요

Taylah

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Room was very spacious. Bed was comfortable. Was able to check-in early and all the staff were friendly.
2024년 3월에 1박 숙박함
답변 제공: Jeroen M. General Manager 님, 2024년 4월 1일
Dear Taylah,Thank you for taking the time to review your recent visit. We are thrilled to know that you enjoyed your stay in our spacious rooms with us at PARKROYAL Darling Harbour. We look forward to welcoming you back in the near future. Kind Regards,

10/10 - 훌륭해요

Kerry

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
The front desk staff and bellman are very friendly, efficient and knowledgeable of area. Great location to walk everywhere
2024년 3월에 4박 숙박함
답변 제공: Jeroen M. General Manager 님, 2024년 4월 1일
Dear Kerry,Thank you for your rating and feedback about your stay. We are glad you enjoyed your time with us, our great location and received the friendly service we are proud to provide.We hope to host you again soon.Kind Regards,

10/10 - 훌륭해요

behzad

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Our recent stay, as visitors from Canada, was nothing short of amazing. Situated close to all the sightseeing spots, we found the location incredibly convenient. The staff's helpfulness exceeded our expectations, and the breakfast provided was both delicious and varied. Daily room service ensured our accommodations remained pristine. Despite a minor issue with the shower tap, the staff promptly upgraded our room, demonstrating their commitment to VIP treatment for all guests. For fellow Canadians planning a visit, we highly recommend this establishment for a memorable stay.
2024년 3월에 3박 숙박함
답변 제공: Jeroen M. General Manager 님, 2024년 4월 1일
Dear Behzad,Thank you for taking the time to share your positive experience with us at PARKROYAL Darling Harbour. We are thrilled to hear that our staff provided exceptional service and made you feel welcomed and taken care of. Thank you for recommending us to others, we look forward to welcoming you again another time.Kind Regards,

10/10 - 훌륭해요

Stevie

단체 여행, 연인과의 여행, 아이를 동반한 가족 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
very happy with my stay
2024년 3월에 2박 숙박함
답변 제공: Jeroen M. General Manager 님, 2024년 4월 1일
Dear Stevie,Thank you for your 5 out of 5! We are glad that you were so happy with your stay and hope to see you again very soon.Sincerely,

10/10 - 훌륭해요

Nancy

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Steve is a fabulous concierge! He was very helpful with getting rides and directions to walking areas. You have a gem in him.
2024년 3월에 4박 숙박함
답변 제공: Jeroen M. General Manager 님, 2024년 4월 1일
Dear NancyThank you for the great review of our hotel! We are glad that you enjoyed your stay with us. Your kind words will certainly be passed on to Steve. He will be glad to know you had a great stay.We hope to see you again very soon.Kind Regards,

10/10 - 훌륭해요

Johnson

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Close to city center
2024년 3월에 3박 숙박함
답변 제공: Jeroen M. General Manager 님, 2024년 3월 26일
Dear Johnson,Thank you for your rating of your recent stay at PARKROYAL Darling Harbour and that you enjoyed your time with us. We hope to continue create memorable experiences for your moving forward.

10/10 - 훌륭해요

Matthew 님, ADELAIDE

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The hotel is central to most attractions and is within walking distance of them.
2024년 3월에 4박 숙박함
답변 제공: Jeroen M. General Manager 님, 2024년 3월 26일
Dear Matthew,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and our great location. We hope to see you again very soon.Kind Regards,

8/10 - 좋아요

Alexander

연인과의 여행, 출장 여행
좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice people!
2024년 3월에 3박 숙박함
답변 제공: Jeroen M. General Manager 님, 2024년 3월 27일
Dear Alexander,Thank you for choosing PARKROYAL Darling Harbour and your kind words about our people. Our team is proud to provide great customer service and we are glad that you felt well with us during your stay.We hope to welcome you back again soon.Kind Regards,

8/10 - 좋아요

Emiko

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
シドニーの中心部でタウンホールの駅に近く、ダーリングハーバーや中華街には歩いて行けます。地下鉄、バス、ライトレールに乗ればどこにでも行けるので、観光もしやすいです。 周りはコンビニやスーパーがあり便利です。 ホテル内は清潔で気持ちよく過ごせました。スタッフも新設に対応してくれます。 シャワーがレインシャワーでウォシュレットはありません。
2024년 2월에 3박 숙박함
답변 제공: Jeroen M. General Manager 님, 2024년 3월 18일
Dear Emiko,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and our location close to local hubs, shops and transport options. We hope to see you again very soon.Sincerely,

10/10 - 훌륭해요

HUIMIN

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Tour picked up place.
2024년 3월에 3박 숙박함
답변 제공: Jeroen M. General Manager 님, 2024년 3월 18일
Dear HUIMIN,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and our great location. We are a central point for many tours, making it very easy for our guests.We hope to see you again very soon.Sincerely,

10/10 - 훌륭해요

Natarajan

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very courteous staff ! Good sized rooms and convenient location !!
2024년 3월에 4박 숙박함

10/10 - 훌륭해요

Diana

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The hotel was lovely. However, the coffee we ordered at breakfast took too long.
2024년 3월에 2박 숙박함
답변 제공: Jeroen M. General Manager 님, 2024년 3월 10일
Dear Diana, Thank you for taking the time to share your feedback about your recent stay at PARKROYAL Darling Harbour.We're delighted to hear that you found our hotel lovely. However, we apologise for the delay you experienced with the coffee service during breakfast. Your satisfaction is important to us, and we regret any inconvenience this may have caused.Rest assured, we will review our breakfast service procedures to ensure that orders are fulfilled promptly in the future. Your feedback helps us identify areas for improvement, and we appreciate your patience and understanding.We hope to have the opportunity to welcome you back for another enjoyable stay.Regards Jeroen M, General Manager

8/10 - 좋아요

TAKEDA

좋아요: 청결 상태
2024년 3월에 4박 숙박함
답변 제공: Jeroen M. General Manager 님, 2024년 3월 18일
Dear TAKEDA,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.

10/10 - 훌륭해요

Mohsen

2024년 3월에 3박 숙박함
답변 제공: Jeroen M. General Manager 님, 2024년 4월 1일
Dear Mohsen,Thank you for choosing PARKROYAL Darling Harbour and for your rating! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,

8/10 - 좋아요

Anne

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We had a very enjoyable stay. Check in was a breeze and we even arrived before noon. We were ushered directly to the check in desk and we were given an early check in with no issue. At first we didn't realize how perfectly located the hotel is because it seemed to be surrounded by highway but it is in a great area and just minutes walk from all the restaurants and shops of darling harbour. We walked everywhere and took the bus and ferries.The breakfast which was included in our stay was great. It had an omelette bar as well as a large assortment of items. Really nice. The room itself was nice. There are more impressive/newer looking hotels in the area but we are happy with this choice. The location really can't be beat. Our only issue was with the air conditioning one day but they sent someone to our room in what felt like seconds after we called about it and took care of the issue. Overall a great stay.
2024년 3월에 4박 숙박함
답변 제공: Jeroen M. General Manager 님, 2024년 3월 10일
Dear Anne, Thank you for sharing your experience at PARKROYAL Darling Harbour.We are delighted to hear that you had an enjoyable stay with us and that our check-in process met your expectations. Our team strives to provide seamless experiences for our guests, and we are glad to know that you appreciated the early check-in.It's wonderful to hear that you found our location convenient and that you were able to explore the nearby attractions easily. We understand that the surrounding area may initially seem busy, but we're pleased that you discovered its convenience and proximity to Darling Harbour.We're also happy to hear that you enjoyed the breakfast offerings and that our team promptly addressed any issues you had with the air conditioning.Your feedback is valuable to us, and we hope to have the pleasure of welcoming you back for another great stay in the future.Regards

10/10 - 훌륭해요

Hongjun

2024년 3월에 3박 숙박함
답변 제공: Jeroen M. General Manager 님, 2024년 3월 27일
Dear Hongjun,Thank you for staying with us and for your great rating! We aim to do the best for our guests and are glad you enjoyed your time with us.We hope to welcome you back again soon.Kind Regards,

10/10 - 훌륭해요

craig 님, Winnipeg

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
Nice property in a great location
2024년 3월에 4박 숙박함
답변 제공: Jeroen M. General Manager 님, 2024년 3월 5일
Dear Craig, Thank you for taking the time to share your feedback following your recent stay at PARKROYAL Darling Harbour.We're delighted to hear that you found our property nice and enjoyed our great location. It's our aim to provide a comfortable and convenient experience for all our guests.We appreciate your review and hope to have the opportunity to welcome you back again soon.Regards

10/10 - 훌륭해요

Jocelyn

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great central location, with easy walking access to Darling Harbour and local train stations. The buffet breakfast was fantastic.
2024년 2월에 2박 숙박함
답변 제공: Jeroen M. General Manager 님, 2024년 3월 5일
Dear Jocelyn,Thank you for choosing to stay at PARKROYAL Darling Harbour and for sharing your feedback with us.We're thrilled to hear that you enjoyed our great central location, which provided convenient access to Darling Harbour and local train stations. It's wonderful to know that you found our buffet breakfast fantastic. We strive to offer a wide selection of delicious options to start our guests' days off right.We appreciate your kind words and hope to have the pleasure of welcoming you back for another fantastic stay in the future.Regards

10/10 - 훌륭해요

Bryan

Beautiful room and very friendly and helpful staff. Everything was wonderful, I can’t wait to stay here again.
2024년 2월에 3박 숙박함
답변 제공: Jeroen M. General Manager 님, 2024년 3월 3일
Dear Bryan, Thank you for taking the time to share your experience at PARKROYAL Darling Harbour.We are thrilled to hear that you had a beautiful room and that our staff provided you with friendly and helpful service throughout your stay. It's always our goal to ensure that our guests feel welcome and well taken care of, and we are delighted that we were able to meet your expectations.We look forward to welcoming you back for another wonderful stay with us soon. Regards

10/10 - 훌륭해요

Artus

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Park Royal is right in the heart of Sydney, Darling Harbor, Town Hall Square. Excellent spot.
2024년 2월에 2박 숙박함
답변 제공: Jeroen M. General Manager 님, 2024년 3월 3일
Dear Artus , Thank you for sharing your feedback about your recent stay at PARKROYAL Darling Harbour.We're delighted to hear that you found our hotel's location to be excellent, with easy access to Sydney's vibrant heart, including Darling Harbour and Town Hall Square. We strive to provide our guests with a convenient and central base for exploring all that Sydney has to offer, and we're pleased to know that our location met your expectations.We appreciate your positive review and hope to welcome you back for another enjoyable stay in the future.Regards

8/10 - 좋아요

Deborah 님, massapequa Park

Nice property
2024년 2월에 1박 숙박함
답변 제공: Jeroen M. General Manager 님, 2024년 2월 29일
Dear Deborah,Thank you for your feedback regarding your recent stay at PARKROYAL Darling Harbour. We're pleased to hear that you found our property to be nice. Our team works hard to provide a comfortable and enjoyable experience for all our guests, and it's rewarding to know that we succeeded during your stay. We hope to have the opportunity to welcome you back again in the future.Regards

8/10 - 좋아요

Ryan

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
Very friendly hotel near many shops, wharf, and walking to Sydney harbor. The room was large, but a bit dated. Good value.
2024년 2월에 1박 숙박함
답변 제공: Jeroen M. General Manager 님, 2024년 2월 28일
Dear Ryan,Thank you for your feedback on your recent stay at our hotel. We are pleased to hear that you enjoyed our convenient location near shops, the wharf, and Sydney Harbour. Your comments about the room size and value are duly noted, and we appreciate your input. We are continuously working to improve our facilities and services, and your feedback helps us in this endeavour. We hope to have the opportunity to welcome you back in the future for an even better experience. Regards

10/10 - 훌륭해요

Emiko

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 1박 숙박함
답변 제공: Jeroen M. General Manager 님, 2024년 2월 29일
Dear Emiko,Thank you for choosing PARKROYAL Darling Harbour and for taking the time to rate your experience with us.We are delighted to hear that you had a fantastic stay and that we met or exceeded your expectations. Your satisfaction is our top priority, and we are thrilled to receive your 5-star rating.We look forward to welcoming you back on your next visit to Sydney.Regards

10/10 - 훌륭해요

Rory

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Our favourite hotel. Always a wonderful and comfortable stay
2023년 12월에 1박 숙박함
답변 제공: Jeroen M. General Manager 님, 2024년 2월 27일
Dear Rory,We are delighted to hear that PARKROYAL Darling Harbour is your favourite hotel and that you consistently enjoy wonderful and comfortable stays with us. Your loyalty and positive feedback mean a lot to us. We are committed to maintaining the high standards of service and comfort that you have come to expect from us. Thank you for choosing to stay with us, and we look forward to welcoming you back on your next visit!Regards

6/10 - 괜찮아요

dean

단체 여행
Great location within walking distance to town hall & darling harbour. A good amount of choices for eating. Service a little disappointing as our room wasn’t made up after a long day out & Tv wasn’t working. All rectified with phone calls although no apology from reception.
2024년 2월에 2박 숙박함
답변 제공: Jeroen M. General Manager 님, 2024년 2월 26일
Dear Dean, Thank you for sharing your feedback regarding your recent stay at PARKROYAL Darling Harbour. We sincerely apologise for the inconvenience you experienced with the housekeeping service and the TV in your room. Your comments have been noted, and we will address these issues with our team to ensure they are rectified promptly. Please accept our apologies for any lack of communication or oversight from our reception team. We appreciate your understanding and patience in resolving these matters, and we hope that the rest of your stay was enjoyable. We value your feedback and look forward to the opportunity to welcome you back for a more seamless experience in the future.Regards