숙박 시설에서 보는 시내 전망

데 레우로페 암스테르담 여행 후기

5 out of 5
데 레우로페 암스테르담
Nieuwe Doelenstraat 2-14, Amsterdam

이용 후기

9.4

최고예요

평점 10 - 훌륭해요. 815개 이용 후기 중 638개" "
평점 8 - 좋아요. 815개 이용 후기 중 126개" "
평점 6 - 괜찮아요. 815개 이용 후기 중 31개" "
평점 4 - 별로예요. 815개 이용 후기 중 14개" "
평점 2 - 너무 별로예요. 815개 이용 후기 중 6개" "

9.8/10

청결 상태

9.6/10

직원 및 서비스

9.6/10

편의 시설/서비스

9.6/10

숙박 시설 상태 및 시설

9.6/10

친환경

이용 후기

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Wonderful location with view! Room is bit small (but understandable in Amsterdam) but clean and comfortable - especially bed is very comfy for let the tiredness off!

10/10 - 훌륭해요

Cheryl 님, Ossineke

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Beautiful!
2024년 4월에 3박 숙박함
답변 제공: Robert-Jan Woltering Managing Director 님, 2024년 4월 22일
Dear Cheryl,We're thrilled that you had a wonderful stay with us. Your satisfaction is our ultimate goal, and your feedback motivates us to continue delivering exceptional service. We can't wait to host you again and provide another outstanding experience.Best wishes,Robert-Jan WolteringManaging Director

10/10 - 훌륭해요

Kenneth

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Truly incredible hotel - great stay
2024년 2월에 3박 숙박함
답변 제공: Robert-Jan Woltering Managing Director 님, 2024년 2월 26일
Dear Kenneth,Thank you very much indeed for feed-back and kind words. We are delighted to hear that you had a wonderful stay with us here at De L’Europe Amsterdam. We do look forward to welcoming you back in the not too distant future!Best wishes,Robert-Jan WolteringManaging Director

10/10 - 훌륭해요

Colin

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 12월에 2박 숙박함
답변 제공: Robert-Jan Woltering Managing Director 님, 2024년 2월 7일
Dear Colin,Thank you for choosing De L’Europe Amsterdam and for your stellar rating! We're delighted that your stay exceeded your expectations. Your feedback is invaluable to us, and we're thrilled to have contributed to your memorable experience. We look forward to welcoming you back for another exceptional stay.

10/10 - 훌륭해요

Patricia

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
The hotel staff was amazing- kind, friendly, helpful. Room service and cleanliness was off the charts. They took great care of us.
2023년 12월에 4박 숙박함
답변 제공: Robert-Jan Woltering Managing Director 님, 2024년 2월 7일
Dear Patricia,Thank you for your recent stay and for awarding us a perfect rating. We're dedicated to providing memorable experiences here at De L’Europe Amsterdam. We eagerly await your next visit and the chance to exceed your expectations once more.

8/10 - 좋아요

luiz felipe 님, lima

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Room with a TV that can not be seen as it is on a wall parallel to the bed
2023년 12월에 3박 숙박함
답변 제공: Robert-Jan Woltering Managing Director 님, 2024년 2월 7일
Dear Luiz Felipe,Thank you for choosing De L’Europe Amsterdam and for your great rating. We're delighted that your stay exceeded your expectations. Your feedback is invaluable to us, and would like to thank you for your comment. We look forward to welcoming you back for another exceptional stay.

10/10 - 훌륭해요

P

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Stedentrip amsterdam
Verblijf was zeer aangenaam
2023년 12월에 1박 숙박함
답변 제공: Robert-Jan Woltering Managing Director 님, 2024년 1월 8일
Dear P,We're thrilled that you had a wonderful stay with us. Your satisfaction is our ultimate goal, and your feedback motivates us to continue delivering exceptional service. We can't wait to host you again and provide another outstanding experience.Best wishes,Robert-Jan WolteringManaging Direcor

10/10 - 훌륭해요

Daniel 님, Vineyard Haven

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This place is our top 5 favorite hotel in Amsterdam. Exceptional breakfast in a cozy nook with with a canal view. Old world charm. Freddy's Bar is retro cool. Our home in Amsterdam. Get it while it lasts.
2023년 12월에 5박 숙박함
답변 제공: Robert-Jan Woltering Managing Director 님, 2023년 12월 18일
Dear Daniel,We are truly delighted to hear that our hotel holds a spot in your top 5 favorites in Amsterdam! It brings us immense joy that you enjoyed our exceptional breakfast in the charming nook with canal view. We're thrilled to be considered your home in Amsterdam and appreciate your kind words about Freddy's bar. Thank you for your wonderful review, and we look forward to welcoming you back soon!Best wishes,Robert-Jan Woltering Managing Director

10/10 - 훌륭해요

Jiayong

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 3박 숙박함
답변 제공: Robert-Jan Woltering Managing Director 님, 2024년 1월 8일
Dear Jiayong,Thank you for choosing De L’Europe Amsterdam and for your stellar rating! We're delighted that your stay exceeded your expectations. Your feedback is invaluable to us, and we're thrilled to have contributed to your memorable experience. We look forward to welcoming you back for another exceptional stay.Best wishes,Robert-Jan Woltering Managing Director

10/10 - 훌륭해요

Michael

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The hotel provides a lovely comfortable experience. The staff are extremely helpful and on two occasions the offered buggy transport was very worthwhile and appreciated. The Trattoria and Flore restaurants were a delight. Book well in advance for the Flore -world class and worth the two star Michelin award. The hotel is perfectly situated in the heart of Amsterdam. The only slight hiccup was the not so good Crogue Monsieur and Brioche snacks ad on the first day. Otherwise the food was lovely. A pleasure to have breakfast overlooking the Amstel river. Would go there again at the drop of a hat.
2023년 10월에 5박 숙박함
답변 제공: Robert-Jan Woltering Managing Director 님, 2023년 11월 2일
Dear Michael,Thank you for your wonderful feedback! We're thrilled to hear that you had a lovely and comfortable experience during your stay at our hotel. It's fantastic to know that our staff was extremely helpful and that you appreciated the offered buggy transport.We're delighted that you enjoyed dining at our Trattoria and Flore restaurants. Booking well in advance for Flore is indeed a great choice for a world-class 2* dining experience. We apologize for the hiccup with the Croque Monsieur and Brioche snacks on the first day, and we appreciate your feedback. It's wonderful that you found the rest of the food lovely and that you had the pleasure of breakfast overlooking the Amstel river.We'd be delighted to welcome you back at any time, and we'll continue to provide you with exceptional experiences at our hotel.Best wishes,Robert-Jan Woltering Managing Director

10/10 - 훌륭해요

Paige

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The hotel is beautiful. The room was lovely, comfortable and well appointed. The staff was very attentive and helpful. We had a wonderful experience here. Highly recommend.
2023년 10월에 3박 숙박함
답변 제공: Robert-Jan Woltering Managing Director 님, 2023년 10월 27일
Dear Paige,Thank you very much indeed for feed-back and kind words. We are delighted to hear that you had a wonderful stay with us here at De L’Europe Amsterdam. We do look forward to welcoming you back in the not too distant future!Best wishes,Robert-Jan WolteringManaging Director

10/10 - 훌륭해요

Sven

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 10월에 2박 숙박함
답변 제공: Robert-Jan Woltering Managing Director 님, 2023년 10월 25일
Dear Sven,Thank you very much for sharing your positive review and stellar rating! It was our pleasure to welcome you and we do look forward to welcoming you again in the near future.Best wishes,Robert-Jan WolteringManaging Director

10/10 - 훌륭해요

Karin

연인과의 여행
Es war ALLES The Best Danke an das gesamte Hotel Team
2023년 9월에 3박 숙박함
답변 제공: Robert-Jan Woltering Managing Director 님, 2023년 10월 12일
Dear Karin,Thank you for choosing De L’Europe Amsterdam for your recent stay with us. We're delighted that your stay exceeded your expectations. Your feedback is invaluable to us, and we're thrilled to have contributed to your memorable experience. We look forward to welcoming you back for another exceptional stay.Best wishes,Robert-Jan Woltering Managing Director

10/10 - 훌륭해요

Brandon

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Just fantastic, absolutely wonderful would 100% recommend!
2023년 9월에 4박 숙박함
답변 제공: Robert-Jan Woltering Managing Director 님, 2023년 10월 12일
Dear Brandon,Thank you very much indeed for your feedback and kind words. We are delighted to hear that you had a wonderful stay with us here at De L’Europe Amsterdam. We do look forward to welcoming you back in the not too distant future!Best wishes,Robert-Jan Woltering Managing Director

6/10 - 괜찮아요

Umurhan

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
별로예요: 객실의 편안함
Odalar çok küçük ve otel içindeki halılar kokuyor.
2023년 9월에 3박 숙박함
답변 제공: Roman 님, 2023년 10월 12일
Dear Umurhan, thank you for your review. We are sorry to hear that the room did not meet your expectation and that you found it to be small. We hope you will be choosing De L'Europe again for your next visit in Amsterdam and we will be delighted to show you more of our rooms and suites, to ensure you will have a comfortable stay. Kind regards, Team De L'Europe

10/10 - 훌륭해요

khalid

2023년 9월에 7박 숙박함
답변 제공: Robert-Jan Woltering Managing Director 님, 2023년 10월 12일
Dear Khalid,Thank you for your recent stay and for awarding us a perfect rating. We're dedicated to providing memorable experiences here at De L’Europe Amsterdam. We eagerly await your next visit and the chance to exceed your expectations once more!Best wishes,Robert-Jan WolteringManaging Director

4/10 - 별로예요

Kevin

연인과의 여행
좋아요: 청결 상태
별로예요: 직원 및 서비스
Twice in one day the hotel staff entered our room while we were in it, the last time at 10:30 pm when we were already in bed. Too many of the staff were rude and unhelpful.Room cost was $1,000 for the night, a total waste of money. Pick another place to stay.
2023년 9월에 1박 숙박함
답변 제공: Roman 님, 2023년 9월 19일
Dear Kevin,Thank you very much for taking the time to share your review following your stay with us, and needless to say we are disappointed to hear that there were certain aspects of your stay that gave cause to less than positive comments. It is certainly unacceptable to be disturbed at this late hour, and I am sorry to hear that you found our staff less friendly. Following your departure, we attempted to speak with you in person. We hope to have the opportunity to address your concerns personally and restore your faith in our hotel.Warm regardsRoman, Director of Rooms

10/10 - 훌륭해요

JOHN

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
amazing
one of the most beautiful hotels i have ever stayed in.
2023년 8월에 2박 숙박함
답변 제공: Robert-Jan Woltering Managing Director 님, 2024년 2월 13일
Dear John,Thank you very much indeed for sharing your positive review. It was our pleasure to welcome you and we do look forward to welcoming you again in the near future.Best wishes,Robert-Jan WolteringManaging Director

10/10 - 훌륭해요

Allan

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
best hotel in Amsterdam
2023년 7월에 5박 숙박함
답변 제공: Robert-Jan Woltering Managing Director 님, 2024년 2월 7일
Dear Allan,Thank you for your recent stay and for awarding us a perfect rating. We're dedicated to providing memorable experiences here at De L’Europe Amsterdam. We eagerly await your next visit and the chance to exceed your expectations once more.

8/10 - 좋아요

Alexander

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 7월에 3박 숙박함
답변 제공: Robert-Jan Woltering Managing Director 님, 2024년 2월 14일
Dear Alexander,Thank you for choosing De L’Europe Amsterdam and for your stellar rating! We're delighted that your stay exceeded your expectations. Your feedback is invaluable to us, and we're thrilled to have contributed to your memorable experience. We look forward to welcoming you back for another exceptional stay.Best wishes,Robert-Jan WolteringManaging Director

4/10 - 별로예요

david

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The advertisement in Expedia is VIP but the hotel asked me to pay incidentals with AMEX to provide the VIP amenities. This was not part of the information at the time of booking
2023년 7월에 1박 숙박함
답변 제공: Robert-Jan Woltering Managing Director 님, 2024년 2월 8일
Dear David,Based on the 2-star rating we are sorry to learn you did not enjoy your experience at De L'Europe Amsterdam. We take great pride in providing our guests with excellent service and regret that we did not succeed to deliver this to you. Should there be any information that you would like to share with us, I would like to invite you to send us an email.

4/10 - 별로예요

Ahmad

2023년 6월에 1박 숙박함
답변 제공: Robert-Jan Woltering Managing Director 님, 2024년 2월 8일
Dear Ahmad,Based on the 2-star rating we are sorry to learn you did not enjoy your experience at De L'Europe Amsterdam. We take great pride in providing our guests with excellent service and regret that we did not succeed to deliver this to you. Should there be any information that you would like to share with us, I would like to invite you to send us an email.

8/10 - 좋아요

Barry

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 5월에 3박 숙박함
답변 제공: Robert-Jan Woltering Managing Director 님, 2024년 2월 13일
Dear Barry,Thank you very much indeed for sharing your positive review. It was our pleasure to welcome you and we do look forward to welcoming you again in the near future.Best wishes,Robert-Jan WolteringManaging Director

10/10 - 훌륭해요

Zoraida

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 5월에 3박 숙박함
답변 제공: Robert-Jan Woltering Managing Director 님, 2024년 2월 13일
Dear Zoraida,Thank you for choosing De L’Europe Amsterdam and for your stellar rating! We're delighted that your stay exceeded your expectations. Your feedback is invaluable to us, and we're thrilled to have contributed to your memorable experience. We look forward to welcoming you back for another exceptional stay.Best wishes,Robert-Jan WolteringManaging Director

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 청결 상태, 숙박 시설 상태 및 시설
Séjour correct, mais pas forcement à renouveler
Hôtel idéalement situé, mais chambre décevante, et malgré les affirmations de l'hôtel, elle ne répondait pas au type de chambre choisie. Le service est correct, mais sans plus
2023년 5월에 3박 숙박함
답변 제공: Robert-Jan Woltering Managing Director 님, 2024년 2월 15일
Dear guest,Thank you for sharing your feedback with us. We regret to hear that your experience did not meet your expectations. We strive to provide helpful and attentive service to all our guests, and we regret if this was not your experience. Your feedback is invaluable to us, and we will use it to improve our services. We hope for the opportunity to welcome you back and provide you with a more enjoyable stay in the future.Best wishes,Robert-Jan WolteringManaging Director

10/10 - 훌륭해요

Debra

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
First Class and Iconic Location
This hotel is first class in every respect. The only caution I would recommend guests to confirm where exactly their room is. About 1/2 the rooms have great river views. The other views are disappointing.
2023년 5월에 4박 숙박함

10/10 - 훌륭해요

Hiroyuki

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
FANTASTIC! I recommend this hotel to anyone who is looking for a five-star hotel with everything you imagine. Great central location convenient to everything. Right beside the canal with fantastic views. You can enjoy breakfast and lunch sitting beside the canal. Coincidence and staffs are truly friendly and professional. One of the very best in the world.
2023년 5월에 2박 숙박함
답변 제공: Robert-Jan Woltering Managing Director 님, 2024년 2월 8일
Dear Hiroyuki,Thank you for your recent stay and for awarding us a perfect rating. We're dedicated to providing memorable experiences here at De L’Europe Amsterdam. We eagerly await your next visit and the chance to exceed your expectations once more.

10/10 - 훌륭해요

SANDRA

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Unique service quality of the entire hotel’s staff! Fabulous!
2023년 3월에 3박 숙박함
답변 제공: Robert-Jan Woltering Managing Director 님, 2024년 2월 8일
Dear Sandra,Thank you for choosing De L’Europe Amsterdam and for your stellar rating! We're delighted that your stay exceeded your expectations. Your feedback is invaluable to us, and we're thrilled to have contributed to your memorable experience. We look forward to welcoming you back for another exceptional stay.

10/10 - 훌륭해요

Shannon

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스
Exceeded all expectations!! Had such a great stay. The service and property were incredible. And the location is so good!!
2023년 3월에 3박 숙박함
답변 제공: Robert-Jan Woltering Managing Director 님, 2024년 2월 8일
Dear Shannon,We're thrilled that you had a wonderful stay with us. Your satisfaction is our ultimate goal, and your feedback motivates us to continue delivering exceptional service. We can't wait to host you again and provide another outstanding experience.

10/10 - 훌륭해요

Mariel

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Buena ubicación, el hotel excelente y sobre todo el baño con calefacción en el piso
2023년 2월에 1박 숙박함
답변 제공: Robert-Jan Woltering Managing Director 님, 2024년 2월 8일
Dear Mariel,Thank you for your recent stay and for awarding us a perfect rating. We're dedicated to providing memorable experiences here at De L’Europe Amsterdam. We eagerly await your next visit and the chance to exceed your expectations once more.

10/10 - 훌륭해요

Jeffrey

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
This hotel redefines luxury. Just lovely.
2023년 1월에 3박 숙박함

10/10 - 훌륭해요

Daniel

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The staff was incredibly accommodating and friendly. The food was very good as well. Would highly recommend.
2023년 1월에 4박 숙박함
답변 제공: Robert-Jan Woltering Managing Director 님, 2024년 2월 8일
Dear Daniel,Many thanks for your excellent rating and nice words. We are happy to learn you had a great stay with us. We would be pleased to get the honor to welcome you back in the future to experience Original Amsterdam Luxury once again.

10/10 - 훌륭해요

Guido

연인과의 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
One of the best hotel I have ever been to, amazing service, incredible personnel and the hotel is stunning and nicely located in the city center.
2023년 1월에 3박 숙박함
답변 제공: Robert-Jan Woltering Managing Director 님, 2024년 2월 8일
Dear Guido,Thank you for choosing De L’Europe Amsterdam and for your stellar rating! We're delighted that your stay exceeded your expectations. Your feedback is invaluable to us, and we're thrilled to have contributed to your memorable experience. We look forward to welcoming you back for another exceptional stay.

10/10 - 훌륭해요

Dennisse

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Excellent location and Staff!
답변 제공: Robert-Jan Woltering Managing Director 님, 2024년 2월 8일
Dear Denisse,We're thrilled that you had a wonderful stay with us. Your satisfaction is our ultimate goal, and your feedback motivates us to continue delivering exceptional service. We can't wait to host you again and provide another outstanding experience.

10/10 - 훌륭해요

Frederic

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 1월에 1박 숙박함

10/10 - 훌륭해요

Debra

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 12월에 4박 숙박함
답변 제공: Robert-Jan Woltering Managing Director 님, 2024년 2월 15일
Dear Debra,Thank you for sharing your positive experience with us! We're thrilled to hear that you found our hotel to be first-class in every respect. Your recommendation to guests about confirming their room location for optimal river views is duly noted. We strive to provide the best possible experience for all our guests and appreciate your feedback. We hope to welcome you back soon for another memorable stay with us.Best wishes,Robert-Jan WolteringManaging Director

8/10 - 좋아요

Daniel 님, Vineyard Haven

가족 여행
좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This hotel has become our home in Amsterdam. We love the staff who go out of their way to make your stay comfortable and memorable. The rooms are clean and luxurious. A few aspects of the hotel were missing from our prior visits. The most notable was a lack of live music which once greatly added to the character of this fine hotel. The second was the removal of the bar at the far end of the lobby which was a nice place to sit, enjoy a drink and socialize. The lobby is still lovely, but perhaps just a tad less welcoming and social than it once was. Anyway, we love this hotel and plan to return soon.
2022년 11월에 8박 숙박함
답변 제공: Team De L'Europe 님, 2022년 12월 20일
Dear Daniel,Many thanks for your 4-star rating and nice words.It gives us joy to read that the entire team was able to enhance your stay.We would be delighted to welcome you again soon to experience Original Amsterdam Luxury once again.Kind regards,Team De L'Europe

10/10 - 훌륭해요

Rachel

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Amsterdam Gem
De L'Europe was an amazing place and we will definitely be back. The location is second to none, and the service, food options and concierge are incredible. We have stayed a few places in Amsterdam and this is the one we will return to.
2022년 10월에 3박 숙박함
답변 제공: Team De L'Europe 님, 2022년 10월 31일
Dear Rachel,Many thanks for your excellent rating and nice words. We are happy to learn you had a great stay with us and that you appreciated the location and service.We would be pleased to get the honour to welcome you back in the future to experience Original Amsterdam Luxury once again. Kind regards,Team De L'Europe

10/10 - 훌륭해요

Robert

2022년 9월에 5박 숙박함

4/10 - 별로예요

Aristotle

좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
별로예요: 직원 및 서비스
It functioned more like a 3 star then a 5 star
2022년 6월에 4박 숙박함
답변 제공: De L'Europe 님, 2022년 7월 7일
Dear Aristotle, Thank you for taking the time to leave a review. Based on the 2-star rating we are sorry to learn you did not enjoy your experience at De L'Europe Amsterdam. We take great pride in providing our guests with excellent service and regret that we did not succeed to deliver this to you. Should there be any information that you would like to share with us, I would like to invite you to send us an email. With warm regards, Team De L'Europe

10/10 - 훌륭해요

Charles

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Friendly and helpful staff, location and food.
2022년 6월에 1박 숙박함
답변 제공: De L'Europe 님, 2022년 7월 7일
Dear Charles, Many thanks for your 5-star rating. We hope to welcome you back at De L'Europe Amsterdam to experience Original Amsterdam Luxury once again. Kind regards, Team De L'Europe

10/10 - 훌륭해요

Saif

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
.
2022년 6월에 1박 숙박함
답변 제공: De L'Europe 님, 2022년 7월 7일
Dear Saif, Many thanks for your 5-star rating. We hope to welcome you back at De L'Europe Amsterdam to experience Original Amsterdam Luxury once again. Kind regards, Team De L'Europe

10/10 - 훌륭해요

Saskia

좋아요: 청결 상태
2022년 4월에 1박 숙박함
답변 제공: Robert-Jan Woltering Managing Director 님, 2024년 2월 8일
Dear Saskia,Thank you very much indeed for feed-back and kind words. We are delighted to hear that you had a wonderful stay with us here at De L’Europe Amsterdam. We do look forward to welcoming you back in the not too distant future!

10/10 - 훌륭해요

steven

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Absolutely beautiful and luxurious property. Great location. The staff was kind and helpful to us.
2022년 3월에 2박 숙박함
답변 제공: De L'Europe 님, 2022년 4월 20일
Dear Steven, Many thanks for your 5-star rating and nice words. It gives us joy to read that the entire team was able to enhance your stay. We would be delighted to welcome you again soon to experience Original Amsterdam Luxury once again. Kind regards, Team De L'Europe

10/10 - 훌륭해요

Jackie

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Love this hotel
This hotel gets Five stars for me in every category: service cleanliness location and amenities. It was a great stay in a great city and the staff could not have been more wonderful.
2022년 4월에 5박 숙박함
답변 제공: De L'Europe 님, 2022년 4월 19일
Dear Jackie, Many thanks for leaving such a great review. We are thrilled to learn that you had such an excellent stay with us and that our staff was able to provide you with professional and kind service. Besides, it is great to hear that you loved the room and the hotel facilities. We would be pleased to welcome you back in the future to experience Original Amsterdam Luxury once again. With warm regards, Team De L'Europe Amsterdam

10/10 - 훌륭해요

Mark

연인과의 여행
좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Truly unique property. Location superb. Five star luxury with five star service from the minute we arrived until the minute we left. Thank you Marsha and everyone there who made our three night stay incredible.
2022년 3월에 3박 숙박함
답변 제공: De L'Europe 님, 2022년 4월 4일
Dear Mark, Many thanks for your 5-star rating and nice words. It gives us joy to read that the entire team was able to enhance your stay. We would be delighted to welcome you again soon to experience Original Amsterdam Luxury once again. Kind regards, Team De L'Europe

10/10 - 훌륭해요

khaled

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
amazing hotel
I loved the hotel. It is really good, classic with really nice lounge and really nice rooms with perfect views over the river. I loved it and I would say it is close to everything
2021년 11월에 3박 숙박함
답변 제공: De L'Europe Amsterdam 님, 2022년 2월 3일
Dear Khaled, Many thanks for your 5-star rating and nice words. It gives us joy to read that you enjoyed the room with river view and our lounge. We would be delighted to welcome you again soon to experience Original Amsterdam Luxury once again. Kind regards, Team De L'Europe

8/10 - 좋아요

Matt

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It was a lovely stay, however I checked in the day before Amsterdam went into lock down because of the pandemic.
2021년 12월에 2박 숙박함
답변 제공: Team De L'Europe 님, 2022년 1월 6일
Dear Matt, Many thanks for your 5-star rating and nice words. It gives us joy to read that the entire team was able to enhance your stay. We would be delighted to welcome you again soon to experience Original Amsterdam Luxury once again. Kind regards, Team De L'Europe

6/10 - 괜찮아요

Brent

출장 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
별로예요: 객실의 편안함
Overcharged & overall bad experience.
Hotel location great, decor also nice. On the surface the service seems good but when it came down to getting things done it was below par. A lot of talk but no action. First complaint would be the hotel saying they would organize my hire car to be returned, but then 5 mins before It was due back reception told me they didn’t bother so I had to rush out and return the car and pay late fees & an extra nights parking fee at the hotel which is hugely overpriced. 2nd complaint would be the very high pitched buzzing noise in my room which the hotel staff insisted they couldn’t hear. I had 3 different friends who all said they could hear the noise. It was very difficult to sleep in the room so I had to have the TV on all night to mask the high pitched buzzing noise. The hotel refused to allow me to swap rooms & also said they would send up earlier plugs which never happened. I went out and bought some myself the next day. My biggest complaint by far would be them trying to over charge me by 9000e on check out. I went over the bill with reception and they agreed that they had made a mistake and fixed the bill, which I paid on site. Only to have them charge my credit card a month later. I am in the process with American Express on trying to retrieve my money. Over all, a bad experience which is a shame as the hotel itself is nice, and the staff did seem friendly.
2021년 10월에 3박 숙박함
답변 제공: Team De L'Europe 님, 2021년 12월 21일
Dear Brent, Thank you for taking the time to leave a review. We are happy to learn you overall enjoyed the hotel's convenient location and decor. We are sorry to learn you did not enjoy appreciated the service provided by our team. We take great pride in providing our guests with excellent service and regret that we did not succeed to deliver this to you. I understood from my colleague that she have already been in touch with your to settle the payment. There was indeed some miscommunication from our end as your payment should have been taken upon check-out. Note that we have not double charged you and addressed this matter to the third party you booked with. Rest assured that I have shared your review with our team to avoid this from happening in the past. We will once again investigate the noise issue in the room where you have stayed. Once again, thank you for sharing your experience. We would be happy if you would give us another chance in the future to show you the level of service and professionalism you may expect from us. With warm regards, Team De L'Europe

10/10 - 훌륭해요

Francisco A

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Wonderful, Amazing
2021년 11월에 4박 숙박함
답변 제공: Team De L'Europe 님, 2021년 11월 18일
Dear Francisco, Many thanks for your 5-star rating. We hope to welcome you back at De L'Europe Amsterdam to experience Original Amsterdam Luxury once again. Kind regards, Team De L'Europe